Xerox Phaser 3330, Service Manual

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Image Quality
Phaser 3330 and WorkCentre 3335/3345 Xerox Internal Use Only
Service Manual
3-14
Background Contamination
There is toner contamination on all or most of the page.
Initial Actions
• Check that the media is of a supported type. Recycled media is not supported.
• Check that the media is dry and in good condition.
• Check humidity in area of printer. Low humidity can cause some back grounding.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts Example Print
• Toner Cartridge, Refer to Xerox Supplies and
Accessories
• HVPS (PL3.1A.33, Parts List 3.1A Frame (2 of 2) )
Step Actions and Questions Yes No
1. Print Supplies page to determine if Toner
Cartridge is at or Near End Of Life. If at end
of life, replace the Toner Cartridge (
Xerox
Supplies and Accessories ).
Does the error persist?
Go to step 2. Complete.
2. Check that the up and down movement of
the Roller is smooth.
Is the movement smooth? Go to step 3. Clean the bushing part
of the Roller.
Go to step 3.
3. Does the error persist? Replace the HVPS
(PL3.1A.33,
Parts List
3.1A Frame (2 of 2) ).
Background Contamination