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Xerox Phaser 3330, Service Manual

The Xerox Phaser 3330 is a high-performance printer that meets all your printing needs. With its user-friendly interface, setup is a breeze. Enhance your experience with the Quick Start Manual, available for free download at manualshive.com. This comprehensive manual provides step-by-step instructions, ensuring a smooth and hassle-free installation process.

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Control Panel Keyboard

10

9

8

7

6

5

4

3

2

1

3.

3

V

GND

nS

C

A

NNE

R

_HOM

E

WORKCENTRE 3335 CONNECTION DIAGRAM

Revision 0.5

MAIN

MCU

FUSER Unit

ThermoStat

Thermistor1

Exit

Sensor

Regi

Clutch

Pickup

Clutch

Front Door

Interlock

Switch

24V

5V_SMPS

FUSER ON

24VS

3.3V

3.3V_Cover_Open1

3.3V_Cover_Open

3.3V

DEVELOPER Unit

OPC

MHV

DEV

Supply

THV

Varistor

T

D

S

DRUM

M

Main Motor

DDR3 

ON BRD

(1.5GB)

EEPROM

(64KB)

Network

RTL8211E

25MHz

FUSER 

BIAS

INLET

Paper 

Outbinfull

Sensor

12MHz

MAIN CLK

USB 2.0

INLET

TH

E

R

M

_

1

V_

PRO

T

ECT

_

O

N

1

2

CN3(2mm)

THERM

nM

OT_DI

R

M

A

IN

_

B

L

DC_

CL

K

MO

T

_

R

E

AD

Y

nM

OT_E

N

GND

GND

GND

GND

24V

S

24V

S

24V

S

P

ICK

U

P

_CLT

24V

S

RE

GI

_CLT

1

2

3

4

5

6

7

8

9

10

11

12

13

14

CN31(2mm)

MAIN MOTOR

3.

3

V

_P

S

GND

n

S

EN

S_

P

_

E

X

IT

1

2

3

CN27(2mm)

EXIT

SENSOR

3.

3

V

_P

S

GND

nS

EN

S_

BI

N

_

FU

LL

1

2

3

CN2(1.5mm)

OUTBIN FULL
COVER OPEN

VBUS
DM
DP
GND

1
2
3
4

CN2

1

US

B

_

IF

MX0P
MX0N
MX1P
MX2P
MX2N
MX1N
MX3P
MX3N

GND

LED1
LED0

3.3V_PS

GND
GND

1
2
3
4
5
6
7
8
9

10
11
12
13
14

CN

2

0

 

NE

TWORK

_

IF

nS

CAN HOM

E

  

3.

3V

_P

S

LCD_B

L_P

WM

GND

LC

D_LV

DS

3+

LCD_L

V

DS

3-

GND

LCD_LV

DS

_CL

K

+

LC

D_LV

DS

_CLK

-

GND

LC

D_LV

DS

2+

LCD_L

V

DS

2-

GND

LC

D_LV

DS

1+

LCD_L

V

DS

1-

nM

IC

O

M

_B

OOT

LC

D_LV

DS

0+

LCD_L

V

DS

0-

GND

RX

D_OPE

TX

D

_

O

P

E

TS

P_P

O

WER

_

ON

n

R

S

T

_M

IC

OM

_O

E

n

K

EY_

SO

F

T

_

P

W

R

nI

NT_TO

U

CH

GND

SDA

_

T

O

U

C

H

S

C

L_TO

U

CH

3.

3V

3.

3V

CN16(FFC 1mm)

OPE I/F

(4.3 inch TOUCH LCD)

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

3.

3V

_LS

U

nHsyn

c

GND

V

D

O_1_P

V

D

O_1_N

GND

nS

H_1

nS

H_2

GND

V

D

O_2_P

V

D

O_2_N

GND

nLD_ON

LD_P

O

W

E

R

N.

C

CLK

_LS

U_M

O

T

nR

E

A

DY

_LS

U

nLS

U_M

O

T_E

N

GND

24V

S

20

19

18

17

16

15

14

13

12

11

10

9

8

7

6

5

4

3

2

1

CN17(FFC 1mm)

LSU_IF

HVPS

20

19

18

17

16

15

14

13

12

11

10

9

8

7

30

29

28

27

26

25

24

23

22

21

20

19

18

17

16

15

14

13

12

11

10

9

8

7

6

5

4

3

2

1

24VS
GND
THV_READ
nTHV_EN
PWM_THV
PWM_DEV_DC
PWM_MHV
PWM_FUSER_BIAS
GND
GND
3.3V
3.3V_Cover_Open1

1

2
3
4
5
6
7
8
9

10
11
12

CN8

(1

.5m

m

)

H

VPS

5V_SMPS
GND
24V1
GND
24V2

1

2
3
4
5

CN2

2

(3.
96m

m

)

SM

PS

SMPS

TYPE 3

5V_SMPS

GND

24V1

GND

24V2

1

2
3
4
5

CN

SM

PS

GND

24V OFF

Relay

24VS

Fuser ON

1

2
3
4
5

CN

SM

PS

GND
24V OFF

Relay_AC_ON

24VS
Fuser ON

5
4
3
2

1

CN

26

(2

mm)

SM

PS

24VS

GND(FB)
N.C
FAN_MAIN

1

2
3

CN1

4

(2

m

m

)

MA

IN
 F

A

N

24VS

FAN_SMPS(F/B)

1

2

CN3

0

(2

m

m

)

SM

PS
 FA

N

12
11
10

9
8
7
6
5
4
3
2

1

EMPTY

Sensor

REGI

Sensor

3.

3

V

S

GND

nS

EN

S_

P_E

M

P

T

Y

3.

3

V

S

GND

nS

EN

S_

P_R

E

G

I

3.

3

V

S

GND

nS

EN

S_

P_F

E

E

D

1

2

3

4

5

6

7

8

9

CN6(2mm)

SENSOR

24V

S

M

P

_CLUTCH

3.

3

V

S

GND

SE

NS_

M

P

1

2

3

4

5

CN19(2mm)

MP

FEED

Sensor

24VS
GND
THV_READ
nTHV_EN
PWM_THV
PWM_DEV_DC
PWM_MHV
PWM_FUSER_BIAS
GND
GND
3.3V
3.3V_Cover_Open

CN3

5(

1.

5

mm)

SCF

_

IF

CLK_L

S

U_M

O

T

nRE

A

DY

_LS

U

nLS

U_

M

O

T_E

N

GND

24V

S

LSU

(Dual Beam)

24V1
24V1

5V_SUSP

nRST_SCF

SCF_TXD

SCF_RXD

nSCF_OPR

_REQ

GND
GND
GND

1

2
3
4
5
6
7
8
9

10

B_

V

IN

GND

G_V

IN

GND

R_VI

N

GND

3.

3V

_CI

S

3.

3V

_CI

S

SCA

N

_

C

T

R

CI

S_S

P

CI

S_C

L

K

LE

D_COM

M

ON

CIS

_

BL

ED

CI

S_

G

L

E

D

CI

S_

RL

ED

GND

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

CN9(FFC 1mm)

CIS_IF

OUT1A

OUT1B

OUT2A

OUT2B

1

2

3

4

CN13

(1.5mm)

SCAN_MTR

MT

STEP

MODEM

(Conexant_SSF336 )

NAND FLASH

(512MB)

Scan

Motor

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

MP

Clutch

MP

Sensor

AM

BI

ENT

GND

1

2

CN28(2mm)

AIR

TEMP

1

2

3

Scanner 

Home

Sensor

Ambient

Temp

Sensor

SPEAKER

1

2

3CH CIS

32.7KHz

RTC CLK

25MHz

nHOOK

_DE

T

MOD

E

M_

S

C

K

nI

NT

_

M

ODE

M

nCS

_

M

O

DE

M

MO

D

E

M_

M

IS

O

MO

D

E

M_

M

O

SI

n

R

ST

_

M

O

D

EM

KE

Y_

C

L

IC

K

GND

3.

3V

CN5

(FFC 1mm)

MODEM I/F

1

2

3

4

5

6

7

8

9

10

10

9

8

7

6

5

4

3

2

1

nHOOK

_DE

T

MOD

E

M_

S

C

K

nM

ODE

M

_

INT

nM

ODE

M

_CS

MOD

E

M_

S

P

ID

I

MO

D

E

M_

SPI

D

O

nM

_RE

S

E

T

KE

YC

L

IC

K

GND

3.

3V

SCA

N

 H

O

M

E

   

3.

3V

_

P

S

  

LC

D

_

B

L

_P

W

M

 

GND

LCD_LV

DS

3

+

LCD_LV

DS

3-

GND

LCD

_LV

DS

_CLK

+

LCD_LV

DS

_

C

LK

-

GND

LCD_LV

DS

2

+

LCD_LV

DS

2-

GND

LCD_LV

DS

1

+

LCD_LV

DS

1-

nM

IC

OM

_

B

OOT

LCD_LV

DS

0

+

LCD_LV

DS

0-

GND

RXD

_

OPE

TX

D

_

OP

E

T

SP_

PO

W

E

R_

O

N

nRS

T

_M

IC

OM

_OP

E

nK

E

Y

_S

O

FT_P

W

R

nI

N

T

_TOUCH

GND

SD

A

_

TO

U

C

H

S

C

L_TOUCH

3.

3V

3.

3V

SD_D2
SD_D3
SD_CMD
SD_PWR_3.3
SD_CLK
SD_D0
SD_D1
N.C
N.C
GND
GND
GND
GND

CN3

2

SD CAR

D

_IF

1

2
3
4
5
6
7
8
9

10
11
12
13
14

CL CL

CL

2016.09.02

MT

STEP

SI

G

1

GND

SI

G

2

GND

SI

G

3

GND

VD

D

VR

E

F

ID

SI

CLK

IL

E

D

LE

D_B

LE

D_G

LE

D_R

GND

VO

1

VO

2

3

2

1

5

4

3

2

1

3.

3V

_LS

U

nHs

y

nc

GND

V

D

O_1_P

V

D

O_1_N

GND

nS

H_1

nS

H_2

GND

V

D

O_2_P

V

D

O_2_N

GND

nLD_ON

LD

_P

OWE

R

CW/

C

CW

CLOCK

RE

ADY

ST

AR

T/

ST

O

P

NC

BRA

K

E

GN

D

GN

D

+24V

+24V

3

2

1

3

2

1

3

2

1

3

2

1

3

2

1

3

2

1

L

N

FUSER

L

N

CRUM

GND
SCL1
SDA1
3.3V_CRUM

1

2
3
4

CN

4

(2m

m

)

CRUM

Cover

Open

Sensor

3.

3

V

_P

S

GND

n

SENS_

Co

_

O

p

e

n

1

2

3

CN18(1.5mm)

Cover Open

SENSOR

3

2

1

CRUM I/F PBA

1

2
3
4
5
6
7
8
9

10
11
12
13
14
15
16
17
18

N.C
OPT_nCMDREQ 
N.C
N.C
GND
GND
GND
GND
GND
24V
24V
24V
5V
5V
5V
OPT_nRESET
OPT_RXD
OPT_TXD

OPTIONAL 

TRAY 2

DRAWER CN

BUZZER

Control Panel

Control 

Panel LCD

4.3inch 

Touch

24

23

22

21

20

19

18

17

16

15

14

13

12

11

10

9

8

7

6

5

4

3

2

1

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

FFC 1mm

CN36(1.5mm)

ADF_IF

OU

T2

B

OU

T1

B

OU

T2

A

OU

T1

A

ANO

D

E

_

C

AN

O

D

E

_

B

AN

O

D

E

_

A

GND

n

S

ENS

_

P_

POS

n

SEN

S_

C

_

O

P

N

GND

n

S

EN

S_

P

_

D

E

T

1

2

3

4

5

6

7

8

9

10

11

12

ADF 

JOINT 

PBA

12

11

10

9

8

7

6

5

4

3

2

1

OUT2B

OUT1B

OUT2A

OUT1A

AN

O

D

E

_

C

ANO

D

E

_

B

ANO

D

E

_

A

GND

nS

EN

S

_

P_

PO

S

n

S

EN

S_

C

_

O

P

N

GND

nS

EN

S_

P_D

E

T

OUT

2

B

OUT

1

B

OUT

2

A

OUT

1

A

ANO

D

E

_

C

AN

O

D

E

_

B

AN

O

D

E

_

A

GND

nS

ENS

_

P_

PO

S

n

SEN

S

_

C

_

O

P

N

GND

nS

EN

S_

P

_

D

E

T

1

2

3

4

5

6

7

8

9

10

11

12

ADF 

FAN MAIN

FAN

SMPS

WLAN

USB HUB

Direct

USB

VB

U

S

DM

_H

O

ST

_D

IR

DP_

H

O

ST

_D

IR

GND GND

1

2

3

4

CN1

FRONT_US

B

RE

AR_

V

CC

DM

_OPE

DP

_OPE

GND

CN15
REAR

1

2

3

4

REAR

1

2 3 4

CA

RD

_V

CC

D

M

_HO

ST

_CA

RD

D

P_

H

O

ST

_CA

RD

GN

D

1

2 3 4 5

CN37

CARD-R

CARD 
READ

1

2 3 4 5

WLAN

_V

CC

DM

_H

O

ST

_W

LAN

DP_

H

O

ST

_W

LAN

GND GND

1

2 3 4 5

CN33

WNPC

FRONT 

USB

1

2 3 4

WNPC

1

2 3 4 5

Summary of Contents for Phaser 3330

Page 1: ...October 2018 Xerox Phaser 3330 Xerox WorkCentre 3335 3345 Service Manual Update 10 2018 DIR Many videos for Removal Procedures are available at https xerox ravnur com Login...

Page 2: ...d without prior written consent from Xerox Corporation Adobe Reader Adobe Type Manager ATM and PostScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple...

Page 3: ...Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 1 2...

Page 4: ...Printer 1 12 Phaser 3330 Front View 1 12 Phaser 3330 Rear and Side Views 1 13 WorkCentre 3335 3345 Front Views 1 14 WorkCentre 3335 3345 Rear View 1 15 Control Panel 1 16 Phaser 3330 DN DNM Control Pa...

Page 5: ...Phaser 3330 Service Mode 2 6 Enter Service Mode P3330 2 6 Service Mode Menu 2 6 WorkCentre 3335 3345 Service Mode 2 10 Enter Service Mode WC3335 3345 2 10 WorkCentre 3335 3345 Service Mode Menu 2 10...

Page 6: ...Page 3 16 Smears on Back of Page 3 17 Blank Print 3 18 Toner Smears 3 20 Unfused Image 3 21 Test Prints 3 23 Printing the Test Pattern 3 24 Image Specifications 3 25 Guaranteed Print Areas 3 26 4 Ser...

Page 7: ...ame 4 55 Exit Rollers 4 57 Main Drive 4 58 Main Drive Assembly 4 58 Main Drive Motor 4 61 RDCN 23 23 Gear and DR 19 Swing Gear 4 62 Electrical 4 65 Main PWB 4 65 Wireless Wi Fi Board 4 68 Control Pane...

Page 8: ...6 DADF Feed Roller 4 132 DADF Lifting Solenoid 4 135 DADF Separator Pad 4 137 WorkCentre 3335 ADF 4 138 ADF Assembly WorkCentre 3335 4 138 ADF Pick Up Assembly WorkCentre 3335 4 140 ADF Paper Path Ass...

Page 9: ...345 DADF 5 42 Parts List 8 2 WorkCentre 3345 Lower DADF 5 44 Parts List 8 3 WorkCentre 3345 Upper DADF 5 46 Parts List 8 5 WorkCentre 3345 Drive DADF 5 48 Parts List 9 2 WorkCentre 3335 3345 Platen 5...

Page 10: ...Introduction 6 9 Classification codes 6 9 7 Wiring Data Printer Plug Jack and Connector Designations 7 2 Phaser 3330 Main PWB Connector Designators 7 3 WorkCentre 3335 3345 Main PWB Connector Designat...

Page 11: ...Contents Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual x...

Page 12: ...nformation This chapter includes About this Service Manual Manual Organization Safety Introduction and Overview Parts of the Printer Control Panel Media Path Media Path Sensor Locations Document Feede...

Page 13: ...rn of possible danger present during a procedure or action Be aware of all symbols and terms when they are used and always read Note Caution and Warning statements WARNING A warning indicates an opera...

Page 14: ...vice Diagnostics In addition this section includes troubleshooting methods for situations where an error indicator is not available Chapter 3 Image Quality This chapter focuses on techniques to correc...

Page 15: ...t Disconnect the Power Cord by pulling the plug not the cord Disconnect the Power Cord in the following cases if the power cord or plug is frayed or otherwise damaged if any liquid or foreign material...

Page 16: ...itive device Handle ICs and Erasable Programmable Read Only Memories EPROM s carefully to avoid bending pins Pay attention to the direction of parts when mounting or inserting them on circuit boards S...

Page 17: ...from the wall outlet If you must service the printer with power applied be aware of the potential for electrical shock WARNING Do not touch any electrical component unless you are instructed to do so...

Page 18: ...information to be provided at the time of reporting is outlined in the Health and Safety Incident Report form The Health and Safety Incident Report form used to report incidents involving Xerox produ...

Page 19: ...l a Preserve the Xerox product involved and the scene of the incident inclusive of any associated equipment located in the vicinity of the incident b Return any affected equipment part s to the locati...

Page 20: ...on could cause injury or damage to the property Hot surface on or in the printer Use caution to avoid personal injury Caution Electrostatic sensitive devices Verify that you are properly grounded befo...

Page 21: ...on of conformity with the following applicable Directives of the European Union as of the dates indicated February 26 2014 Low Voltage Directive 2014 35 EU February 26 2014 Electromagnetic Compatibili...

Page 22: ...ls have a G3 Fax modem Ethernet interface and wireless capability to provide networked copy scan and Fax functions The WorkCentre 3335 model has an Automatic Document Feeder ADF and the WorkCentre 334...

Page 23: ...rvice Manual 1 12 Parts of the Printer Phaser 3330 Front View No Description No Description 1 Paper Level Indicators 6 Output Tray Support 2 Optional Tray 2 550 Sheets 7 LCD Display 3 Tray 1 250 Sheet...

Page 24: ...and WorkCentre 3335 3345 Service Manual 1 13 Phaser 3330 Rear and Side Views No Description No Description 1 Tray 1 Rear Access Cover 5 USB Cable Port 2 Power Receptacle 6 Network Cable Port 3 Power S...

Page 25: ...45 Front Views No Description No Description 1 Optional Feeder Tray 2 550 Sheet Capacity 7 Document Feeder Top Cover 2 Tray 1 250 Sheet Capacity 8 Document Feeder Input Tray 3 Bypass Tray 9 Document F...

Page 26: ...45 Service Manual 1 15 WorkCentre 3335 3345 Rear View No Description No Description 1 Power Receptacle 6 Card Reader Slot 2 Power Switch 7 Telephone Line Socket 3 5V Output Not Used 8 Telephone Extens...

Page 27: ...haser 3330 DN DNM Control Panel Button Descriptions Item Description 1 Wi Fi Protected Services Used for wireless network connectivity 2 Key Pad Enters information into the printer 3 Arrows Navigates...

Page 28: ...d protected printer features 7 Help Displays information about the current selection on the Touch Screen 8 Language Changes the Touch Screen language and keyboard settings 9 Power Saver Enters and exi...

Page 29: ...ly increase the printing quality by redistributing the toner The cover is opened Close the cover There is no paper in the tray Load paper in the tray The machine has stopped due to a major error Check...

Page 30: ...General Information Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 1 19 Media Path The media path through the print engine is the same for all models...

Page 31: ...eneral Information Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 1 20 Media Path Sensor Locations The sensor locations through the print engine are the same for all model...

Page 32: ...que from the driving module When the sheet reaches scanner home position it is scanned When the scan completes the sheet is ejected to the output tray by the exit roller The exit roller is driven by t...

Page 33: ...for Side 2 Scanning For the DADF the Joint PWB that connects the Feeder to the Scanner has a third connector on it The DADF PWB connects the additional sensors and clutches that are located inside of...

Page 34: ...o be scanned two sided the additional clutches and solenoids are energized as needed to re circulate the document back through the Feeder for side two scanning The additional parts in the DADF are as...

Page 35: ...p Roller rotates when the Pick Up Clutch is activated The Retard Roller ensures that a single sheet of paper is moved to the paper path and the paper is moved as far as the Registration Roller by the...

Page 36: ...t turning the lead edge of the sheet is registered Bypass Tray The Bypass Tray can hold special sizes and types of print material such as postcards note cards and envelopes It is useful for single pag...

Page 37: ...e Duplex Unit is standard with all models of these printers Usable papers are A4 letter and legal size paper The Duplex Unit is easily removed for clearing paper jams at both the front and rear of the...

Page 38: ...ner ISO 19752 pattern A4 standard Initial toner 2 6K Sold Initial toner 11 0K Metered For Replacement Cartridge information refer to Xerox Supplies and Accessories Toner Residual Sensor Dot count with...

Page 39: ...r The Thermistor is a temperature detecting sensor Temperature Resistance 7k ohms 180 C 356 F Heat roller The heat roller transfers the heat from the lamp to apply heat on the paper The surface of the...

Page 40: ...e OPC drum The OPC drum is rotated at the same rate as the media feeding speed The HSYNC signal is created when the laser beam from the LSU reaches the end of the polygon mirror face as it rotates and...

Page 41: ...3335 3345 Xerox Internal Use Only Service Manual 1 30 Drive Main Drive Assembly A gear set used to transfer drive from the Main Drive Motor to feed media through the media path It also provides drive...

Page 42: ...reen Display in response to user actions or the Main controller HVPS supplies high voltage for the developing Process The High Voltage is controlled by the PWM signal from the CPU SMPS makes 5V and 24...

Page 43: ...330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 1 32 Locations of WorkCentre 3335 3345 Electrical Components The following illustration shows the location of electrical components...

Page 44: ...er contains sensors of various types that perform a variety of functions Some sensors track media along the media path to detect jams Other sensors detect the Toner Cartridge monitor toner density sto...

Page 45: ...General Information Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 1 34 Locations of WorkCentre 3335 3345 Electrical Components...

Page 46: ...and toner usage information The CRUM maintains a count of the amount of toner consumed When the count reaches set values warning and error messages appear to notify the user when near and end of life...

Page 47: ...rint Speed A4 size from Tray 1 Simplex Phaser 3330 DNM Duplex 38 ppm 40 ipm First Print Output Time As fast as 6 5 seconds Print Resolutions dpi Standard Higha a When printing in high resolution mode...

Page 48: ...ypass tray The printer cannot detect which tray has paper 50 sheets 50 sheets Tray 1 250 Sheets 250 Sheets Output Tray 150 Sheets 150 Sheets Tray 2 Optional tray 550 Sheets 550 Sheets ADF DADF Capacit...

Page 49: ...Bond Card stock Archive Plain Thin Thick Thicker Cotton Colored Envelope Transparency Pre Printed Recycled Labels Bond Card stock Archive Media Weight 16 58 lb 60 to 220 g m2 16 58 lb 60 to 220 g m2 S...

Page 50: ...N A Top to bottom feed Characteristic Specification Printing Technology Recording System Laser electro photographic system using OPC Drum and direct transfer to the media Exposure System Laser printh...

Page 51: ...E Linux Enterprise Desktop 9 10 32 64 bit Debian 3 1 4 0 5 0 32 64 bit Assumes a 30 day month of printing Characteristic Specifications Scan Driver WIA TWAIN Scanning Mode Platen Mode Scan document us...

Page 52: ...nly No Yes Characteristic Specifications Copy Speed A4 WorkCentre 3335 30 ppm WorkCentre 3345 40 ppm First Copy Output Time WorkCentre 3335 10 seconds WorkCentre 3345 10 seconds Resolution 600 x 600 d...

Page 53: ...ransparencies No Booklet WorkCentre 3345 only Multiple Up N to 1 2 up 4 up Clone Yes Job Interrupt WorkCentre 3345 only Job Build Yes Photo Mode Yes Characteristic Specifications Communication Mode IT...

Page 54: ...X Yes On Off both Sent and Received Fax Forward to Email Yes Fax Address Book Up to 200 Speed Dial and up to 6 Group Dial numbers are stored Group Dial Numbers may have up to 200 Fax numbers associate...

Page 55: ...0DNM WorkCentre 3335 WorkCentre 3345 5 1 B 5 2 B 5 2 B 5 3 B 51dBA 52 dBA 52 dBA 53 dBA Copying WorkCentre 3335 WorkCentre 3345 5 4 B 5 4 B 54 dBA 54 dBA Standby Phaser 3330 WorkCentre 3335 WorkCentre...

Page 56: ...14 4 in Depth 368 mm 14 5 in Weight base printer with consumables Phaser 3330 12 9 kg 28 4 lbs Characteristic Measurement Height 449 1 mm 17 2 in Height with 250 Sheet Feeder 595 mm 24 8 in Width 414...

Page 57: ...General Information Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 1 46 Phaser 3330 Minimum Clearances WorkCentre 3335 3345 Minimum Clearances...

Page 58: ...unting Surface Specifications Mounting surface flatness must be within the specified range The printer must not be tipped or tilted more than 7 mm Failure to adhere to the mounting specifications void...

Page 59: ...General Information Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 1 48...

Page 60: ...3335 3345 Service Mode Error Messages and Troubleshooting Troubleshooting Jams Tray and Media Errors Toner Cartridge and Drum Cartridge Errors Fuser Errors Laser Errors Fax Communication and Configur...

Page 61: ...following press Menu Information Sample Page Office Demonstration 1 or 2 sided demonstration Single or continuous print options Configuration You can print a report on the machine s overall configura...

Page 62: ...ssage appears on the Control Panel see Phaser 3330 Service Mode on page 2 6 or WorkCentre 3335 3345 Service Mode on page 2 10 or specific procedures related to error messages 3 Check the power cord Is...

Page 63: ...printer interior and remove any foreign matter such as paper clips staples pieces of paper dust or loose toner 6 Do not use solvents or chemical cleaners to clean the printer interior 7 Do not use any...

Page 64: ...ervice Mode menu selections are used to perform various tests to isolate the cause of a malfunction While in Service Mode the machine still performs all normal operations Diagnostic tests are arranged...

Page 65: ...Paper Settings Tools and Troubleshooting The following Menu Map show the menu selections under each high level menu item Phaser 3330 Service Mode Menu Map LEVEL 1 LEVEL 2 LEVEL 3 Printer Information...

Page 66: ...p_long 2nd Side 7 130 Side Registration Tray 1 Dup_long 2nd Side 7 140 Top Registration Tray 1 Duplex 1st Side 7 150 Side Registration Tray 1 Duplex 1st Side 7 200 Top Registration Tray2 Simplex 7 210...

Page 67: ...30 Transfer Roller Life Page Counter 9 300 Dot Count 9 400 Toner Motor Rotation Time 10 100 StandBy Temperature Offset 10 105 Run Temperature Offset 10 125 60 gms Temperature Offset 10 130 90 gsm Temp...

Page 68: ...or 08 810 T1 Pick Up Clutch 08 820 T2 Pick Up Clutch 08 920 T2 Feed Motor Run 09 100 MHV Bias 09 200 Dev Bias 09 300 THV Bias 09 310 THV Bias Read 09 400 THV Bias 09 500 SMPS Fan Run 10 200 Fuser Temp...

Page 69: ...ostics FAX NetWorking NW and Log Backup The following Menu Map show the menu selections under each high level menu item WorkCentre 3335 3345 Service Mode Menu Map LEVEL 1 LEVEL 2 LEVEL 3 General Infor...

Page 70: ...ms in the IOT Known Jams in Finishing Device s Fax Images Received Fax Impressions Power On Impression Attempted Sheet Feeds from Internal Trays Actual Sheet Feeds from Internal Trays dc108 Software V...

Page 71: ...l Button Test Audio Tones Test Video Memory Test Application Checksum Verification dc330 Component Control 04 100 Main BLDC Motor 04 110 Main BDLC Motor Ready 04 200 Exit Motor Forward Fast 04 210 Exi...

Page 72: ...ch 08 870 Duplex Gate Solenoid 08 920 T2 Feed Motor Run 08 930 T3 Feed Motor Run 08 940 T4 Feed Motor Run 01 100 Side Cover Interlock 01 200 Exit Cover Present Sensor 08 720 Out Bin Full Sensor 07 100...

Page 73: ...on 07 410 T4 Paper Empty Sensor 07 420 T4 size1 sensor 07 430 T4 size2 sensor 07 440 T4 size3 sensor 07 450 T4 Stack Height Sensor 07 460 T4 Paper Low Sensor 07 510 Bypass Paper Empty Sensor 08 100 Fe...

Page 74: ...n Main 10 300 Fuser Unit Fault 06 110 LSU Motor Ready 06 310 LSU Fan Run Ready 06 100 LSU Motor Run 06 200 LSU LD Power 06 300 LSU Fan Run 09 600 Toner Dispense Motor 09 700 Toner Sensor 12 100 Entran...

Page 75: ...855 Staple Ready Sensor 12 860 Low Staple Sensor 12 865 Paper Detector Sensor 12 870 Finisher Door Switch 12 875 IOT Set Sensor 12 880 Duplex Paper Sensor 05 100 DADF Doc Detect Sensor 05 120 DADF Pa...

Page 76: ...shooting Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 2 17 Fax NW Diagnostics con t dc330 Component Control Fax dc132 NVM Initialization Fax Log Backup LEVEL 1 LEVEL 2 L...

Page 77: ...ument failed to actuate the scan sensor within the correct time after actuating the registration sensor The scan sensor does not turn off within the correct time from when the registration sensor is o...

Page 78: ...jammed paper Close covers Jam In Fuser Exit Area 08 600 Duplex Jam0 Paper jam detected in Duplex Tray Remove duplex tray Remove jammed paper Re install duplex tray Duplex Jam Tray and Media Errors 01...

Page 79: ...communication error No communication with the CRUM in the Toner Cartridge POPO the machine If fault persists replace the Toner Carriage 09 250 TonerCartridgeread error Toner Cartridge information cou...

Page 80: ...ew their PagePack Contract The message shall display the number of days left on the contract The message shall include the device s serial number and Supplies Plan Number to use in generating new PIN...

Page 81: ...clude the device s serial number and Supplies Plan Number to use in generating new PIN 09 390 Supplies Plan has expired A message shall be displayed on the Local UI and the Web UI when the PagePack Su...

Page 82: ...d Toner Cartridge The Toner Cartridge is not for this printer or Toner CRUM does not match the Geometrical code or CRU plan code with MSOK Ensure the Toner Cartridge is the correct part Replace with a...

Page 83: ...erature If the temperature of heat roller abnormally increases above the toner fusing temperature parts of fuser may be thermally degraded The thermistor has been disconnected The machine will automat...

Page 84: ...Error The machine is not available for Mailbox communication mailbox id password Check Mailbox Id Password is correct And Try again 20 120 Scanning Error In the middle of sending fax with manual dial...

Page 85: ...or receiving fax When the machines s max memory has not been backed up and there is a power on off Try sending receiving the fax again 20 900 Retry Re dial The machine is waiting for the programmed i...

Page 86: ...ine and check the Wireless module connection Power on the machine If the problem persists replace the Wireless PWB 17 400 User Cancelled User has cancelled the network scan job Start the job again if...

Page 87: ...DHCP server address BOOTP Problem Error 17 900 802 1x Authentication Error 802 1X Authentication failed Ensure the 802 1X EAP Type User name and Password for the Machine Authentication Switch and Auth...

Page 88: ...on 15 200 Network Controller Error NIC Error SMTP can be due to any of the following Error returned by NIC during SMTP encoding activity SMTP_ENCODER_FAILURE Error returned by NIC for some memory fail...

Page 89: ...Network Administrator 15 420 LDAP Search Time out Exceeded Displayed when LDAP search time out has exceeded parameter Resubmit job If failure persists contact Email administrator 15 500 Session Time...

Page 90: ...OK serial number is invalid Call for Service 03 220 System Fault MSOK invalid Call for assistance MMSOK bit MSOK has Manufacturing SOK Serial Number But not have MMSOK Bit Replace with valid MMSOK Man...

Page 91: ...y Failure 03 601 EPC Memory is full Embedded FAX Job transmit receive failure Print Failure Scan to file or Email failure Fax Server failure Try sending again Reduce complexity Selecting different cri...

Page 92: ...aser 3330 PL 1 1 Parts List 1 1 Phaser 3330 Top Cover WorkCente 3334 3335 PL 10 1 22 Parts List 10 1 WorkCentre 3335 3345 Control Panel 03 901 UI System Failure Communications error between the UI and...

Page 93: ...occurring in one tray but not another This helps to identify any dirty or defective parts 6 Clear the paper path of any jams and paper debris 03 970 Main Board Watchdog Detects Software Lock Up Main B...

Page 94: ...oubleshooting Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 2 35 7 Clean the paper rollers in the paper tray and tray slot using a slightly damp water only lint free clot...

Page 95: ...ADF ADF Paper Path Assembly ADF Paper Path Assembly WorkCentre 3335 DADF Feed Roller PL 8 2 14 Parts List 8 2 WorkCentre 3345 Lower DADF DADF Rubber Unit PL 8 2 14 Parts List 8 2 WorkCentre 3345 Lowe...

Page 96: ...oes the DADF Scan Motor rotate Go to step 7 Install a new DADF drive PL 8 5 8 Parts List 8 5 WorkCentre 3345 Drive DADF 7 Does the error persist Go to step 8 Complete 8 WorkCentre 3345 Use a dry lint...

Page 97: ...the DADF Feed Registration Sensor PL 8 2 13 Parts List 8 2 WorkCentre 3345 Lower DADF If the error continues replace the DADF PL 8 1A 13 Parts List 8 1A WorkCentre 3345 DADF and then the Main Board P...

Page 98: ...45 Service Manual 2 39 15 Does the error persist WorkCentre 3345 Install a new DADF PL 8 1 1 Parts List 8 1 WorkCentre 3345 SCANNER and DADF WorkCentre 3335 Install a new ADF PL 7 1 1 Parts List 7 1 W...

Page 99: ...duplex jams Special media such as labels widows or perforations may also cause duplex jams For details of paper specifications refer to the Xerox WorkCentre 3335 3345 Multifunction Printer User Guide...

Page 100: ...30 Duplex Assembly PL 1 0 8 Parts List 1 0 Phaser 3330 Main WorkCentre 3335 and 3345 Duplex Assembly PL 6 1 8 Parts List 6 1 WorkCentre 3335 3345 Main Phaser 3330 Main PWB PL 1 0 7 Parts List 1 0 Phas...

Page 101: ...ence Table Troubleshooting Procedure Table Applicable Parts Wiring and Plug Jack Map Reference Pick Up Solenoid PL 3 1A Parts List 3 1A Frame 2 of 2 Pick Up Clutch PL 3 1A 10 Parts List 3 1A Frame 2 o...

Page 102: ...d PL 3 1A 8 Parts List 3 1A Frame 2 of 2 Does the error persist Go to step 7 Complete 7 Print the Supply Information report and check the life remaining of the Tray 1 Pick Up Roller and the Tray 1 Fee...

Page 103: ...ntre 3335 3345 Xerox Internal Use Only Service Manual 2 44 11 Enter dC330 Component Control code 04 100 The main motor runs Complete Install a new Feed Drive Assembly PL 3 1 5 Parts List 3 1 Frame 1 o...

Page 104: ...rinter power If the problem persists continue troubleshooting Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Wiring and Plug Jack Map Reference Optional Tray Feed Clu...

Page 105: ...46 3 Install a new Main PWB PL 1 0 7 Parts List 1 0 Phaser 3330 Main phaser 3330 PL 6 1 7 Parts List 6 1 WorkCentre 3335 3345 Main WorkCentre 3335 and 3345 Does the error persist Replace Optional Tray...

Page 106: ...Parts List 3 2 Bypass Tray Pick Up Roller PL 3 1 32 Parts List 3 1 Frame 1 of 2 Phaser 3330 Main PWB Connector Designators Phaser 3330 Control Panel PWB Wiring Diagrams for P3330 WC3335 WC3345 WorkCen...

Page 107: ...Sensor Does the Pick Up Roller rotate normally Complete Go to step 4 4 Install a new Bypass Tray Clutch PL 3 2 31 Parts List 3 2 Bypass Tray Does the error persist Go to step 5 Complete 5 Enter dC330...

Page 108: ...eed Sensor PL 3 1A 20 Parts List 3 1A Frame 2 of 2 Registration Sensor PL 3 1A 20 Parts List 3 1A Frame 2 of 2 Main Drive Assembly PL 3 5 18 Parts List 3 5 Drive Main Board Phaser 3330 PL 1 0 7 Parts...

Page 109: ...s damaged PL 3 1A 16 Parts List 3 1A Frame 2 of 2 Does the error persist Go to step 5 Complete 5 Enter dC330 Component Control code 04 100 to check the Main Drive Motor The motor runs Go to step 6 Ins...

Page 110: ...ence Table Troubleshooting Procedure Table Applicable Parts Wiring and Plug Jack Map Reference Exit Sensor PL 3 1A 20 Parts List 3 1A Frame 2 of 2 Fuser PL 3 3 36 Parts List 3 3 Fuser Phaser 3330 Main...

Page 111: ...Centre 3335 3345 Main PWB Connector Designators DADF PWB SMPS PWB Step Actions and Questions Yes No 1 Re seat CN18 on the Main PWB Does the error persist Go to step 2 Complete 2 Check the operation of...

Page 112: ...B Connector Designators Phaser 3330 Control Panel PWB Wiring Diagrams for P3330 WC3335 WC3345 WorkCentre 3335 3345 Main PWB Connector Designators DADF PWB SMPS PWB Step Actions and Questions Yes No 1...

Page 113: ...5 3345 Xerox Internal Use Only Service Manual 2 54 4 Install a new Main PWB Phaser 3330 PL 1 0 7 Parts List 1 0 Phaser 3330 Main WorkCentre 3335 and 3345 PL 6 1 7 Parts List 6 1 WorkCentre 3335 3345 M...

Page 114: ...aser 3330 Main PWB Connector Designators Phaser 3330 Control Panel PWB Wiring Diagrams for P3330 WC3335 WC3345 WorkCentre 3335 3345 Main PWB Connector Designators DADF PWB SMPS PWB Step Actions and Qu...

Page 115: ...5 3345 Xerox Internal Use Only Service Manual 2 56 4 Install a new Main PWB Phaser 3330 PL 1 0 7 Parts List 1 0 Phaser 3330 Main WorkCentre 3335 and 3345 PL 6 1 7 Parts List 6 1 WorkCentre 3335 3345 M...

Page 116: ...tre 3335 3345 Main Phaser 3330 Main PWB Connector Designators Phaser 3330 Control Panel PWB Wiring Diagrams for P3330 WC3335 WC3345 WorkCentre 3335 3345 Main PWB Connector Designators DADF PWB SMPS PW...

Page 117: ...5 3345 Xerox Internal Use Only Service Manual 2 58 4 Install a new Main PWB Phaser 3330 PL 1 0 7 Parts List 1 0 Phaser 3330 Main WorkCentre 3335 and 3345 PL 6 1 7 Parts List 6 1 WorkCentre 3335 3345 M...

Page 118: ...List 6 1 WorkCentre 3335 3345 Main Phaser 3330 Main PWB Connector Designators Phaser 3330 Control Panel PWB Wiring Diagrams for P3330 WC3335 WC3345 WorkCentre 3335 3345 Main PWB Connector Designators...

Page 119: ...5 3345 Xerox Internal Use Only Service Manual 2 60 3 Install a new Main PWB Phaser 3330 PL 1 0 7 Parts List 1 0 Phaser 3330 Main WorkCentre 3335 and 3345 PL 6 1 7 Parts List 6 1 WorkCentre 3335 3345 M...

Page 120: ...most empty Toner may be low or be unevenly distributed Applicable Error 09 100 Toner Low Initial Actions Turn the printer off and then on again If the problem persists continue troubleshooting Trouble...

Page 121: ...ons Yes No 1 Remove the Toner Cartridge and roll the cartridge six times in a clockwise direction to distribute the toner evenly inside the cartridge see figure below Reinstall the Toner Cartridge Doe...

Page 122: ...the problem persists continue troubleshooting Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Wiring and Plug Jack Map Reference Toner Cartridge or Drum Cartridge See...

Page 123: ...st 3 1A Frame 2 of 2 Phaser 3330 Main PWB Connector Designators Phaser 3330 Control Panel PWB Wiring Diagrams for P3330 WC3335 WC3345 WorkCentre 3335 3345 Main PWB Connector Designators DADF PWB SMPS...

Page 124: ...nter off and then on again If the problem persists continue troubleshooting Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Wiring and Plug Jack Map Reference Toner Ca...

Page 125: ...hooting Procedure Table Applicable Parts Wiring and Plug Jack Map Reference SMPS PL1 0 65 Parts List 1 0 Phaser 3330 Main Phaser 3330 Main PWB Connector Designators Phaser 3330 Control Panel PWB Wirin...

Page 126: ...Main PWB Connector Designators Phaser 3330 Control Panel PWB Wiring Diagrams for P3330 WC3335 WC3345 WorkCentre 3335 3345 Main PWB Connector Designators DADF PWB SMPS PWB Step Actions and Questions Ye...

Page 127: ...gnators Phaser 3330 Control Panel PWB Wiring Diagrams for P3330 WC3335 WC3345 WorkCentre 3335 3345 Main PWB Connector Designators DADF PWB SMPS PWB Step Actions and Questions Yes No 1 Remove then rein...

Page 128: ...ts continue troubleshooting Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack Map Reference Laser Unit PL 1 0 12 Parts List 1 0 Phaser 3330 Main Main PWB Phaser 3330 PL 1 0 7 Parts...

Page 129: ...100 LSU Motor Run c Select Start to initiate the test d Select Stop to end the test Does the Laser Motor sound normal Go to step 3 Remove the Right Cover Phaser 3330 PL 1 2 1 Parts List 1 2 Right Cov...

Page 130: ...rence Table Troubleshooting Procedure Table Applicable Parts Wiring and Plug Jack Map Reference Fax Board PL 6 2 1 Parts List 6 2 WorkCentre 3335 3345 Middle Cover Main PWB PL 6 1 7 Parts List 6 1 Wor...

Page 131: ...6 Re seat the Fax Board Does the error persist Install a new Fax Board PL 6 2 1 Parts List 6 2 WorkCentre 3335 3345 Middle Cover Complete 7 Check the connection between P J1 on the Fax and CN5 on the...

Page 132: ...the network Applicable Error 17 100 IP Address is Conflicted Initial Actions Turn the printer off and then on again If the problem persists continue troubleshooting Troubleshooting Procedure Table St...

Page 133: ...ts List 6 1 WorkCentre 3335 3345 Main Phaser 3330 Main PWB Connector Designators Phaser 3330 Control Panel PWB Wiring Diagrams for P3330 WC3335 WC3345 WorkCentre 3335 3345 Main PWB Connector Designato...

Page 134: ...ing Troubleshooting Procedure Table BOOTP Problem Error Machine is unable to contact the remote Xerox SMart eSolutions Communication Server Applicable Errors 17 700 BOOTP Server Error 17 710 BOOTP Ser...

Page 135: ...pplicable Error 17 900 802 1x Authentication Error Initial Actions Turn the printer off and then on again If the problem persists continue troubleshooting Troubleshooting Procedure Table Step Actions...

Page 136: ...d Plug Jack Map Reference Main PWB Phaser 3330 PL 1 0 7 Parts List 1 0 Phaser 3330 Main WorkCentre 3335 and 3345 PL 6 1 7 Parts List 6 1 WorkCentre 3335 3345 Main Phaser 3330 Main PWB Connector Design...

Page 137: ...Wiring and Plug Jack Map Reference Memory Specifications Main PWB Phaser 3330 PL 1 0 7 Parts List 1 0 Phaser 3330 Main WorkCentre 3335 and 3345 PL 6 1 7 Parts List 6 1 WorkCentre 3335 3345 Main Phase...

Page 138: ...te 2 Check the sensor actuator on the underside of the DADF Top Cover The actuator is intact Go to step 3 Install a new DADF TOP Cover PL 8 1A 1 Parts List 8 1A WorkCentre 3345 DADF 3 Enter dC330 Comp...

Page 139: ...ms for P3330 WC3335 WC3345 WorkCentre 3335 3345 Main PWB Connector Designators DADF PWB SMPS PWB Step Actions and Questions Yes No 1 Turn the power off then on Does the Scanner Contact Image Sensor mo...

Page 140: ...arts List 5 1 Tray 1 Feed Roller PL 3 1A 8 Parts List 3 1A Frame 2 of 2 Pick Up Clutch PL 3 1A 10 Parts List 3 1A Frame 2 of 2 Main PWB Phaser 3330 PL 1 0 7 Parts List 1 0 Phaser 3330 Main WorkCentre...

Page 141: ...aser 3330 Main WorkCentre 3335 and 3345 PL 6 1 7 Parts List 6 1 WorkCentre 3335 3345 Main Phaser 3330 Main PWB Connector Designators Phaser 3330 Control Panel PWB Wiring Diagrams for P3330 WC3335 WC33...

Page 142: ...1 WorkCentre 3335 3345 Control Panel Printing Problems If menu settings entered from the Control Panel have no effect it may be necessary to change or disable print settings within the print driver pr...

Page 143: ...time than scanning at a low resolution 8 If scanned image quality is bad but internal prints are good replace the Scanner ADF DADF Problems WC 3335 and 3345 If the scanned Image Quality is bad but th...

Page 144: ...oes it call you and does it squeal when you answer 5 The FAX mode should be selected 6 Ensure that there is paper in the paper tray 7 Ensure that the document is loaded in the ADF or on the document g...

Page 145: ...er works best 2 Check that the printer is printing within its environmental specifications by printing and review the environmental information on the Information page 3 Remove the paper fan and reloa...

Page 146: ...printer neither jams nor displays an error code 1 Stop the sheet at various points in the media path to determine where the media is damaged 2 Try using the next heaviest type of paper 3 Feed paper th...

Page 147: ...mage or scraps of paper 6 Replace the Fuser Assembly CAUTION Do not use metal objects to remove debris from the Fuser Exit Jams 1 Check that the correct type of media is being used 2 Ensure the printe...

Page 148: ...Troubleshooting Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 2 89 Diagnostic Routines dC120 Fault Counters dC122 Fault Counters dC122 Fault Counters...

Page 149: ...07 130 30 30 07 140 30 30 07 150 30 30 07 200 30 30 07 210 30 30 07 220 30 30 07 230 30 30 07 240 30 30 07 250 30 30 07 300 30 30 07 310 30 30 07 320 30 30 07 330 30 30 07 340 30 30 07 350 30 30 07 4...

Page 150: ...20 10 10 09 130 10 15 09 140 10 1 09 150 0 1 09 200 0 1 09 210 0 1 09 220 0 1 09 230 0 1 09 300 0 1 09 400 0 1 10 105 5 5 10 110 20 1 10 115 5 1 10 120 5 1 10 125 5 5 10 130 5 5 10 135 5 5 10 140 5 5...

Page 151: ...Troubleshooting Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 2 92 11 205 30 30 11 210 1000 0 11 300 30 30 11 305 30 30 11 310 1000 1 NVM Location Default Current...

Page 152: ...3335 3345 Service Manual 2 93 dC132 NVM Initialization Note Prior to performing dC132 NVM Initialization Procedure it is recommended that A Clone file be created To create a Clone file see the Cloning...

Page 153: ...4 230 Dup Mtr Fwd Off 04 310 Dup MtrRev Off 04 400 Dup Fan Run Off 04 410 Dup Fan1 Run Rdy Low 04 420 Dup Fan2 Run Rdy Low 04 510 T1 Elev Mtr Off 04 520 T2 Elev Mtr Off 04 530 T3 Elev Mtr Off 04 540 T...

Page 154: ...00 Tray3 Home Position Open Off 07 310 T3 Paper Empty Sensor Low Off 07 320 T3 Size1 Sensor Low Off 07 330 T3 Size2 Sensor Low Off 07 340 T3 Size3 Sensor Low Off 07 350 T3 Stack Height Sensor Low Off...

Page 155: ...920 T2 Feed Mtr Run Off 08 930 T3 Feed Mtr Run Off 08 940 T4 Feed Mtr Run Off 09 100 MHV Bias Off 09 110 MHV Bias Read Off 09 200 Dev Bias Off 09 300 THV Bias Off 09 310 THV Bias Off 09 400 SMPS Fan R...

Page 156: ...Off 12 610 Stacker Up Off 12 700 Stapler Off 12 800 Entrance Sensor Low 12 805 Exit Sensor Low 12 810 Paddle Home Sensor Low 12 815 Front Home Jog Sensor Low 12 820 rear Jog Home Sensor Low 12 825 Su...

Page 157: ...Test Pattern Test Pattern S600 Test Pattern A4 S600 Test Pattern 8 5 x 11 Grey Dusting Test Pattern w 4 Lines Grey Dusting Test Pattern Ghosting Test Pattern Dark Dusting Test Pattern Skew Test Patte...

Page 158: ...C120 Fault Counters dC122 Fault History dC135 HFSI Configuration Sheet Supplies Report Copier Diagnostics dC131 NVM Read Write dC132 NVM Initialization dC305 UI Test dC330 Component Control dC612 Prin...

Page 159: ...Troubleshooting Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 2 100...

Page 160: ...Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 3 1 3 Image Quality In this chapter Image Quality Overview Print Quality Defect Definitions Test Prints Image Specifications...

Page 161: ...environmental conditions Determine the temperature and humidity under which the printer is operating Compare this to the Environmental Specifications Temperature and humidity can adversely affect pri...

Page 162: ...fects and use the following table to identify the affected roller No Component Band Period mm Problem Developer Assembles 1 1st Pressure Roller 62 8 mm Background Fuser 2 2nd Pressure Roller 37 7 mm B...

Page 163: ...White spots occur periodically in the printed image Black or White Spots Light or Undertone Print The image density is too light with no ghosting Light or Undertone Print Black Print or Dark Image Th...

Page 164: ...ist 3 1A Frame 2 of 2 Fuser PL 3 3 36 Parts List 3 3 Fuser ADF Scanner Assembly Parts List 7 1 WorkCentre 3335 SCANNER and ADF DADF Platen Assembly Parts List 8 1 WorkCentre 3345 SCANNER and DADF Step...

Page 165: ...e Table Applicable Parts Example Print Toner Cartridge Refer to Xerox Supplies and Accessories Transfer Roller PL 3 1A 40 Parts List 3 1A Frame 2 of 2 Fuser PL 3 3 36 Parts List 3 3 Fuser Step Actions...

Page 166: ...ing Procedure Table Applicable Parts Example Print Toner Cartridge Refer to Xerox Supplies and Accessories Step Actions and Questions Yes No 1 Clean each voltage terminal of the charge supply develop...

Page 167: ...ssories Fuser PL 3 3 36 Parts List 3 3 Fuser ADF Scanner Assembly Parts List 7 1 WorkCentre 3335 SCANNER and ADF DADF Platen Assembly Parts List 8 1 WorkCentre 3345 SCANNER and DADF Step Actions and Q...

Page 168: ...5 49 mm intervals clean the OPC Drum Does the spot problem repeat Go to step 9 Complete 9 If faded areas or voids occur in a black image at intervals of 7 49 mm or black spots occur elsewhere the OPC...

Page 169: ...if Toner Save mode is On Turn Off if On and retry printing Does the error persist Go to step 2 The Toner Cartridge is near end of life Replace the Toner Cartridge Refer to Xerox Supplies and Accessor...

Page 170: ...ame 2 of 2 Complete Applicable Parts Example Print Toner Cartridge Refer to Xerox Supplies and Accessories Main PWB PL 1 0 7 Parts List 1 0 Phaser 3330 Main or Main PWB PL 6 1 7 Parts List 6 1 WorkCen...

Page 171: ...35 3345 Xerox Internal Use Only Service Manual 3 12 3 Does the error persist Replace the Main PWB PL 1 0 7 Parts List 1 0 Phaser 3330 Main or Main PWB PL 6 1 7 Parts List 6 1 WorkCentre 3335 3345 Main...

Page 172: ...ample Print Toner Cartridge Refer to Xerox Supplies and Accessories Transfer Roller PL3 1A 40 Parts List 3 1A Frame 2 of 2 HVPS PL3 1A 33 Parts List 3 1A Frame 2 of 2 Step Actions and Questions Yes No...

Page 173: ...ng Procedure Table Applicable Parts Example Print Toner Cartridge Refer to Xerox Supplies and Accessories HVPS PL3 1A 33 Parts List 3 1A Frame 2 of 2 Step Actions and Questions Yes No 1 Print Supplies...

Page 174: ...ts List 6 1 WorkCentre 3335 3345 Main Transfer Roller PL 3 1A 40 Parts List 3 1A Frame 2 of 2 Step Actions and Questions Yes No 1 Remove the Toner Cartridge and clean the high voltage supply terminals...

Page 175: ...ng Procedure Table Applicable Parts Example Print Toner Cartridge Refer to Xerox Supplies and Accessories Transfer Roller PL 3 1A 40 Parts List 3 1A Frame 2 of 2 Step Actions and Questions Yes No 1 Ch...

Page 176: ...th Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Example Print Transfer Roller PL 3 1A 40 Parts List 3 1A Frame 2 of 2 Fuser PL 3 3 36 Parts List 3 3 Fuser Step Acti...

Page 177: ...ies Transfer Roller PL 3 1A 40 Parts List 3 1A Frame 2 of 2 Main PWB PL 1 0 7 Parts List 1 0 Phaser 3330 Main or Main PWB PL 6 1 7 Parts List 6 1 WorkCentre 3335 3345 Main HVPS PL3 1A 33 Parts List 3...

Page 178: ...p 5 Complete 5 Replace the HVPS PL3 1A 33 Parts List 3 1A Frame 2 of 2 Does the error persist Go to step 6 Complete 6 Replace the Laser Unit LSU PL 1 0 12 Parts List 1 0 Phaser 3330 Main or Laser Unit...

Page 179: ...he printed page is stained refer to Smears on Printed Page Troubleshooting Reference Table Troubleshooting Procedure Table Applicable Parts Example Print Fuser PL 3 3 36 Parts List 3 3 Fuser Transfer...

Page 180: ...Parts Example Print Fuser PL 3 3 36 Parts List 3 3 Fuser Main PWB PL 1 0 7 Parts List 1 0 Phaser 3330 Main or Main PWB PL 6 1 7 Parts List 6 1 WorkCentre 3335 3345 Main Step Actions and Questions Yes...

Page 181: ...35 3345 Xerox Internal Use Only Service Manual 3 22 6 Replace the Main PWB PL 1 0 7 Parts List 1 0 Phaser 3330 Main or Main PWB PL 6 1 7 Parts List 6 1 WorkCentre 3335 3345 Main Does the error persist...

Page 182: ...run from firmware Captures static artifacts that do not change or dynamic artifacts that do change position events Helps to isolate events that cause print artifacts or prevent printing Some Test Patt...

Page 183: ...30 Service Mode 1 Enter Service Mode P3330 2 Scroll down to Printer Routines and press OK 3 Scroll to dC612 Test Pattern and press OK 4 Scroll to Test Pattern 1 or Test Pattern 2 and press OK 5 Select...

Page 184: ...sides Characteristic Specification Maximum Print Area 210 9 mm x 351 6 mm Guaranteed Print Area 207 9 mm x 347 6 mm Skew Tray 1 A4 Tray 1 LTR Bypass Tray A4 Bypass Tray LTR 180 mm 1 4 mm 200 mm 1 5 m...

Page 185: ...Xerox Internal Use Only Service Manual 3 26 Guaranteed Print Areas Maximum Print Area 215 9 mm x 355 6 mm Guaranteed and Maximum Area 4 mm 4 mm 4 mm 4 mm 355 6 mm 14 inch 215 9 mm 8 5 inch 351 6 mm 3...

Page 186: ...Disassembly In this chapter Overview Consumables Tray 1 Duplex Assembly Undocking the Printer Covers and Doors Platen Unit Feeder Xerographics Main Drive Electrical Sensors and Switches WorkCentre 333...

Page 187: ...acement procedure is simply the reverse of the removal procedure In some instances additional steps are necessary and are provided for replacement of the parts For specific assemblies and parts refer...

Page 188: ...emoval procedure ignore any prerequisite procedures for parts already removed 1 Wear an Electrostatic Discharge wrist strap 2 Turn Off power and disconnect the power cord from the wall outlet 3 Discon...

Page 189: ...rce to remove or install either a screw or a printer part Type Application Shape Characteristics Self tapping plastic 1 Silver colored 2 Screw thread is coarse compared to metal screw 3 Screw tip is t...

Page 190: ...sumables Toner Cartridge and Photoreceptor Drum Cartridge 1 Press the Front Button to open the Front Cover 2 Hold the Toner Cartridge handle lift and pull the Toner Cartridge out of the printer 3 Hold...

Page 191: ...Service Parts Disassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 6 Tray 1 Parts List 5 1 Tray 1 1 Remove Tray 1 Phaser 3330 WorkCentre 3335 3345...

Page 192: ...Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 7 Duplex Assembly Parts List 4 1 Duplex Assembly 1 Pull the Duplex Assembly Parts List 4 1 Duplex Assembly PL 4 1 11 to remove...

Page 193: ...ox Internal Use Only Service Manual 4 8 Undocking the Printer 1 Check that all connections on the rear of the printer are disconnected 2 Open the Access cover and disconnect the connector CN 35 from t...

Page 194: ...e the Right Cover page 4 17 2 Remove the ADF DADF WorkCentre 3335 page 4 138 WorkCentre 3345 page 4 116 3 Remove the Control Panel Unit page 4 70 P3330 page 4 73 WC3335 45 4 Unplug 5 scanner connector...

Page 195: ...Service Parts Disassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 10...

Page 196: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 11 5 Remove the screw cap 6 Remove the 2 screws 7 Remove 2 screws from the rear...

Page 197: ...assembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 12 8 Remove the cables from the routing hooks then lift up the Platen Cover and remove it Caution Be careful not...

Page 198: ...e Drum Cartridge without releasing this pin could result in toner spillage and possible damage to the machine 5 Disconnect the arm on the left hand side of the printer release left hook and then the r...

Page 199: ...Service Parts Disassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 14 4 Release the hooks to remove the Rear Door s3320 150...

Page 200: ...power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 If necessary remove the Printer from the optional Tray 2 Base and set the printer on a flat work surface page 4 8 3 Remove Tray...

Page 201: ...Internal Use Only Service Manual 4 16 9 Using a small flat blade screwdriver release the cover from the 3 Bosses on the bottom 10 Tip the Left Cover away from the printer at about a 30 angle 11 Work...

Page 202: ...1 Do steps 1 4 in the Preparation section page 4 3 2 If necessary undock the Printer from the optional Tray 2 Base and set the printer on a flat work surface page 4 8 3 Remove Tray 1 page 4 6 4 Remov...

Page 203: ...achine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Undock the printer from the Optional Tray 2 Base page 4 8 2 Remove Tray 1 pag...

Page 204: ...ly Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 19 8 Disconnect cables 2 CN 17 for the Operator Control Panel and CN 37 for the Card Reader 9 Remove screws 2 from the...

Page 205: ...Service Parts Disassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 20 10 Remove screws 2 from the rear 11 Release the 8 Bosses 12 Remove the Top Cover...

Page 206: ...5 Service Manual 4 21 Top Inner Cover 3335 3345 Parts List 3 1 Frame 1 of 2 1 Remove the Scanner Assembly page 4 103 2 Remove the Upper Middle Cover page 4 23 3 Remove the Lower Middle Cover page 4 25...

Page 207: ...Service Parts Disassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 22 5 Remove screws 4 and the Top Inner Cover...

Page 208: ...ld activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 If necessary remove the Printer from the optiona...

Page 209: ...kCentre 3335 3345 Xerox Internal Use Only Service Manual 4 24 10 Remove screws 2 11 If attached remove the rear top Bezel First pry out each end and then pry out the top This Bezel fits very tightly 1...

Page 210: ...sonal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 If necessary remove the Printer from the optional Tray 2 Base and set the printer...

Page 211: ...Service Parts Disassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 26 10 Disconnect CN1 CN5 and CN37 from the Main PWB CN 1 CN 5 Ribbon Cable CN 37...

Page 212: ...Parts Disassembly Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 27 11 Disconnect the USB cable 12 Remove 2 screws silver flanged tap 10 mm from the Main PWB s3320 090 s...

Page 213: ...ox Internal Use Only Service Manual 4 28 13 Remove 4 screws silver flanged tap 10 mm 14 Remove 2 screws silver flanged tap 10 mm on rear of printer release the 2 hooks on the rear of the printer and l...

Page 214: ...nal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 29 Feeder Base Plate Pad Parts List 12 1 Optional Tray 2 Feeder Main 1 Remove Tray 1 page 4 6 2 Peel off the Cassette Retard Pad Part...

Page 215: ...rox Internal Use Only Service Manual 4 30 Tray 1 Retard Roller Parts List 5 1 Tray 1 1 Pull Tray 1 out of the printer 2 Release bosses on Retard Roll Cover and rotate cover back CAUTION Do not damage...

Page 216: ...ernal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 31 3 Release the Retard Roller Note There are two springs under the retard roller Make sure they remain seated on the bosses undern...

Page 217: ...personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the printer from the optional Tray 2 page 4 8 3 Remove the Right Side...

Page 218: ...e 3335 3345 Service Manual 4 33 7 Remove 4 screws 10 mm silver plastic remove the Bypass Tray and turn it over and let it hang down Note The Bypass Tray is still connected by a cable that runs into th...

Page 219: ...nternal Use Only Service Manual 4 34 9 Remove the Roller Cover and disconnect P J34 to remove the Bypass Tray Note When installing the Bypass Assembly install the left side on the peg in the frame fir...

Page 220: ...tivate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the printer from the optional Tray 2 Base page...

Page 221: ...ctrical power supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4...

Page 222: ...y Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 37 5 Disconnect the boss on the shaft holder and rotate it upward 6 Disconnect the spring s3320 070 Tab Catch on the und...

Page 223: ...Xerox Internal Use Only Service Manual 4 38 7 Push up on the PMO brush to remove it 8 Lift out the Bypass Tray Pick Up Assembly Replacement Note Ensure the Bypass Tray stopper falls properly into pos...

Page 224: ...on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the printer from the optional Tray 2 Base page 4 8 3 Remove the Front Door page 4 13 4 Remove the Top Cov...

Page 225: ...vice Manual 4 40 11 Remove 4 Bypass Tray screws silver flanged tap 10 mm and let the Bypass Tray hang down 12 Disconnect the boss on the feed roller bushing rotate the bushing until it comes through t...

Page 226: ...pplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the printer from the optional Tray 2 Base page 4 8 3 Remove the Left Cover page 4 15 4 Remove the Main Drive Assembly page 4 58 5 Rem...

Page 227: ...wer on or electrical power supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation s...

Page 228: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 43 Pick Up Clutch P J31 Bypass Tray Clutch P J33 P J31 s3320 061 P J33 s3320 062...

Page 229: ...plied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the p...

Page 230: ...o the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the printer...

Page 231: ...ed 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the printer from the optional Tray 2 Base page 4 8 3 Remove Tray 1 page 4 6 and the Duplex Unit page 4 7 CAUTION In the next step be care...

Page 232: ...achine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the printer from th...

Page 233: ...rsonal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the printer from the optional Tray 2 Base page 4 8 3 Remove the Front Doo...

Page 234: ...me fuser components operate at hot temperatures and can produce serious personal injury if touched WARNING Do not perform repair activities with the power on or electrical power supplied to the machin...

Page 235: ...35 3345 Xerox Internal Use Only Service Manual 4 50 4 Push down on the Rear Frame levers and release the Rear Frame bosses and remove the Rear Frame 5 Remove 2 screws silver metal 6 mm and let the Exi...

Page 236: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 51 6 Remove 4 screws silver flanged tap 10 mm and remove the Fuser s3320 081 s3320 082...

Page 237: ...he machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the printer fro...

Page 238: ...ties with the power on or electrical power supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in t...

Page 239: ...isassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 54 5 Release the Rear Frame bosses and remove the Rear Frame Parts List 3 4 Rear Frame PL 3 4 11 s3320 077 s332...

Page 240: ...ould activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the printer from the optional Tray 2 Ba...

Page 241: ...0 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 56 7 Release the Exit Roller Shaft Bearing boss rotate the bearing and lift the Exit Roller Parts List 3 1A Frame 2 of 2 PL 3 1A 34...

Page 242: ...pplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the...

Page 243: ...onal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the printer from the optional Tray 2 Base page 4 8 3 Remove the Exit Roller...

Page 244: ...y Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 59 9 Remove 6 screws silver flanged tap 10 mm and remove the Main Drive Assembly Parts List 3 5 Drive PL 3 5 18 s3320 05...

Page 245: ...entre 3335 3345 Xerox Internal Use Only Service Manual 4 60 10 Disconnect P J1 from the Main Motor and remove the Main Drive Unit Parts List 3 5 Drive PL 3 5 18 Replacement Note Tighten the Main Drive...

Page 246: ...chine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the printer from the optional Tr...

Page 247: ...lied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the pr...

Page 248: ...330 Remove 2 screw silver pan head sheet metal 6mm and 2 screws silver flanged tap 10 mm and remove the SMPS L shield WorkCentre 3335 3345 Remove 2 screws silver sheet metal 6mm and 2 screw silver fla...

Page 249: ...3335 3345 Xerox Internal Use Only Service Manual 4 64 11 Remove the duplex swing bracket 12 Remove the RDCN 23 23 Gear 13 Remove the lock washer and the DR 19 Swing Gear s3320 162 Duplex Swing Bracke...

Page 250: ...ner Cartridge in the device Consumables and Maintenance Items If customer s billing plan is SOLD go to Step 3 If customer s billing plan is Metered follow step a below then go to Step 3 a Follow your...

Page 251: ...en 16 At the Home screen reboot the device and the Installation Wizard appears 17 Walk through the Installation Wizard 18 Re input machine serial number original serial number is lost with Main PWB re...

Page 252: ...ersion Code obtained in step 2a and select OK Proceed to step 21 b P3330 Press Menu Select Information Scroll down to Plan Conversion Enter the Plan Conversion Code obtained in step 2a and select OK P...

Page 253: ...trical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the printer from the optional Tray 2 Base page 4 8 3 Remove the Front Door page 4 13 4 Remove the Rear Door page 4...

Page 254: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 69 b For Phaser 3330 Disconnect tabs and lift the Wireless Board out of the printer...

Page 255: ...power on or electrical power supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation...

Page 256: ...1 0 Phaser 3330 Main PL 1 0 13 and turn it over 2 Remove the Exit Cover 2 screws Parts List 1 1 Phaser 3330 Top Cover PL 1 1 Note Be careful not to damage the Bin Full Stacker Flag Parts List 1 1 Pha...

Page 257: ...Note When installing the LCD there is a copper colored Ribbon Cable that connects the PBA SUB to the OPE Joint Be sure that this cable is fully installed A small pair of needle nose pliers may be need...

Page 258: ...ntrol Panel 1 Remove the DECO Control Panel Cover Parts List 10 1 WorkCentre 3335 3345 Control Panel PL 10 1 11 2 Remove the Control Panel Cover Parts List 10 1 WorkCentre 3335 3345 Control Panel PL 1...

Page 259: ...al Tray 2 Base page 4 8 3 Remove the Front Door page 4 13 4 Remove the Rear Door page 4 13 5 Remove the Right Cover page 4 17 Note The CON2 connector is very difficult to disconnect when the SMPS is i...

Page 260: ...Undock the printer from the optional Tray 2 Base page 4 8 3 Remove the Front Door page 4 13 4 Remove the Rear Door page 4 13 5 Remove the Right Cover page 4 17 CAUTION In the next step after you remov...

Page 261: ...he Rear Door page 4 13 4 Remove the Left Cover page 4 15 5 Remove the Right Cover page 4 17 6 Remove the Scanner page 4 103 7 Remove the Upper Middle Cover page 4 23 Removing Speaker Parts List 6 2 Wo...

Page 262: ...rvice Manual 4 77 8 Disconnect the Modem Interface Cable at P J1 on the Fax Board 9 Remove the Upper Middle Cover page 4 23 10 Disconnect the Modem Interface Cable at P J1 and the speaker cable at P J...

Page 263: ...n the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Remove the Front Door page 4 13 3 Remove the Rear Door page 4 13 4 Remove the Left Cover page 4 1...

Page 264: ...Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 79 DADF Board 3345 Only Parts List 8 1 WorkCentre 3345 SCANNER and DADF 1 Remove the DADF Assembly page 4 116 2 Remove 4 screws silver flanged ta...

Page 265: ...Parts Disassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 80 3 Remove the Feed Tray 4 Remove 3 screws silver flanged tap 10 mm from the bottom of the assembly s3...

Page 266: ...y Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 81 5 Remove the DADF Rear Cover 6 Disconnect all harnesses remove 2 screws silver flanged tap 10 mm and remove the DADF Board Parts List 8 1 Wor...

Page 267: ...Remove 2 screws silver flanged tap 10 mm and remove the ADF Board Parts List 7 1A WorkCentre 3335 ADF PL 7 1 8 Upper and Lower CRUM Holders and CRUM Terminal Parts List 3 1 Frame 1 of 2 WARNING Do not...

Page 268: ...6 Remove the Right Cover page 4 17 7 Remove the Top Cover Phaser 3330 only page 4 18 8 Remove the Scanner WorkCentre 3335 3345 only page 4 103 9 Remove the A4 Middle Platen WorkCentre 3335 3345 only...

Page 269: ...l Use Only Service Manual 4 84 11 Disengage the tab and remove the Upper CRUM Holder Parts List 3 1 Frame 1 of 2 PL 3 1 10 from the Lower CRUM Holder Parts List 3 1 Frame 1 of 2 PL 3 1 12 12 Remove th...

Page 270: ...arts Disassembly Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 85 13 Disengage the wires from the Upper CRUM Holder Parts List 3 1 Frame 1 of 2 PL 3 1 10 to remove it s...

Page 271: ...ARNING Do not perform repair activities with the power on or electrical power supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical po...

Page 272: ...nal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 87 6 Disconnect all connectors on the Main PWB Phaser 3330 Parts List 1 0 Phaser 3330 Main PL 1 0 7 WorkCentre 3335 3345 Parts List 6...

Page 273: ...5 Xerox Internal Use Only Service Manual 4 88 7 Remove 6 screws silver flanged tap 10 mm 8 Remove 1 screw silver flanged tap 10 mm and pull the Main PWB plate out enough to remove the fan Parts List 3...

Page 274: ...The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the printer from the opti...

Page 275: ...the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the printer from the optional Tray 2 Base page 4 8 3 Remove the Front Door page 4 13 4 Remov...

Page 276: ...ed to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the prin...

Page 277: ...sembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 92 8 Disconnect the sensor connection to remove the sensor Registration Sensor P J37 Feed Sensor P J38 s3320 097 P...

Page 278: ...ne The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock the printer from the op...

Page 279: ...3335 3345 Xerox Internal Use Only Service Manual 4 94 6 Remove the Feed Actuator Spring from the Feed Actuator Parts List 3 1A Frame 2 of 2 PL 3 1A 19 7 Press the tab and remove the Feed Actuator Par...

Page 280: ...supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Undock th...

Page 281: ...ts Disassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 96 7 Unplug P J36 and remove the Paper Empty Sensor Parts List 8 3 WorkCentre 3345 Upper DADF PL 8 3 3 s332...

Page 282: ...he power on or electrical power supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparat...

Page 283: ...Service Parts Disassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 98 7 Open the Fuser levers 8 Push the Rear Frame levers down s3320 076 s3320 077...

Page 284: ...rnal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 99 9 Unthread the Exit Sensor harness from the first guide and unplug P J35 from the sensor 10 Disconnect the hooks and remove the E...

Page 285: ...e Parts Disassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 100 11 Squeeze the tabs and remove the Exit Sensor Holder Parts List 3 1A Frame 2 of 2 PL 3 1A 36 s332...

Page 286: ...power supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Und...

Page 287: ...Service Parts Disassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 102 5 Rotate the Coupler Bar to release it s3320 059...

Page 288: ...rical power supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3...

Page 289: ...rkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 104 9 Remove the Control Panel page 4 73 10 Remove 2 screws 11 Disconnect CN16 25 27 33 and 37 on the Main PWB 12 Lift the Scanner Assembly...

Page 290: ...activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Remove the ADF DADF Assembly WorkCentre 3335 page 4...

Page 291: ...form repair activities with the power on or electrical power supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1...

Page 292: ...e The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Remove the ADF DADF WorkCentre...

Page 293: ...mm 9 Release the catch under the assembly at the back CAUTION Keep the platen assembly platen side up to prevent the scanning mechanism from falling out 10 Unthread the wire harness and the ribbon ca...

Page 294: ...al power supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2...

Page 295: ...Service Parts Disassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 110 6 Release the tab and remove the CIS Guide s3320 182...

Page 296: ...Motor WorkCentre 3335 3345 Parts List 9 2 WorkCentre 3335 3345 Platen WARNING Do not perform repair activities with the power on or electrical power supplied to the machine The machine could activate...

Page 297: ...erox Internal Use Only Service Manual 4 112 5 Disconnect P J1 on the Scan Motor Parts List 9 2 WorkCentre 3335 3345 Platen PL 9 2 14 6 Remove 3 screws silver flanged tap 10 mm and remove the Scan Moto...

Page 298: ...with the power on or electrical power supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the P...

Page 299: ...r supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Remove...

Page 300: ...erox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 115 6 Disengage the tabs and remove the belt clip and then remove the Timing Gear Belt Parts List 9 2 WorkCentre 3335 3345...

Page 301: ...G Do not perform repair activities with the power on or electrical power supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power i...

Page 302: ...30 and WorkCentre 3335 3345 Service Manual 4 117 4 Lift up and release the DADF unit Parts List 8 1A WorkCentre 3345 DADF PL 8 1A 20 DADF Cover Parts List 8 1 WorkCentre 3345 SCANNER and DADF 1 Releas...

Page 303: ...Only Service Manual 4 118 DADF Pick Up Unit Parts List 8 1 WorkCentre 3345 SCANNER and DADF 1 Remove the DADF Cover page 4 117 2 Release the shaft holders 2 3 Remove the spring and then remove the DAD...

Page 304: ...0 and WorkCentre 3335 3345 Service Manual 4 119 DADF Board Parts List 8 1 WorkCentre 3345 SCANNER and DADF 1 Remove the DADF page 4 116 2 Remove the DADF Input Tray 3 Remove 2 screws 4 Remove the DADF...

Page 305: ...nal Use Only Service Manual 4 120 5 Disconnect all connections on the DADF Board Parts List 8 1A WorkCentre 3345 DADF PL 8 1A 13 and unlace the wiring 6 Remove 2 screws that secure the DADF Board Part...

Page 306: ...y Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 121 DADF Drive Parts List 8 5 WorkCentre 3345 Drive DADF 1 Remove the DADF page 4 116 2 Remove the DADF Cover page 4 117 3 Remove 6 screws silve...

Page 307: ...aser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 122 4 Remove the DADF Input Tray 5 Remove the DADF Front Cover Parts List 8 1A WorkCentre 3345 DADF PL 8 1A 6 4 screws remov...

Page 308: ...3335 3345 Service Manual 4 123 6 Remove 3 screws silver flanged tap 10 mm 2 from the top of the DADF and 1 from the bottom 7 Disconnect all connections on the DADF Board Parts List 8 1A WorkCentre 33...

Page 309: ...se Only Service Manual 4 124 8 Remove the 3 screws and lift the DADF Upper and Drive out of the printer 9 Disconnect P J100 Remove 3 screws silver flanged tap 10 mm and release the DADF Drive Parts Li...

Page 310: ...entre 3345 Lower DADF Note The White Bar Plate has two springs beneath it When removing the White Bar Plate Parts List 8 2 WorkCentre 3345 Lower DADF PL 8 2 2 be careful not to lose these springs 1 Li...

Page 311: ...Centre 3335 3345 Xerox Internal Use Only Service Manual 4 126 DADF Registration Sensor DADF Feed Sensor Parts List 8 2 WorkCentre 3345 Lower DADF 1 Remove the DADF page 4 116 2 Remove 6 screws silver...

Page 312: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 127 3 Remove the DADF Cover page 4 117 4 Remove the DADF Input Tray s3320 106...

Page 313: ...Service Parts Disassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 128 5 Remove the DADF Rear Cover...

Page 314: ...Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 129 6 Remove the DADF Front Cover 4 screws removed earlier in this procedure 7 Remove 3 screws silver flanged tap 10 mm from th...

Page 315: ...rox Internal Use Only Service Manual 4 130 8 Disconnect the Upper DADF boss at the rear of the printer and then tilt the Upper ADF up 9 Remove 2 screws silver flanged tap 10 mm and then remove the DAD...

Page 316: ...x Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 131 10 Unplug the wire connector of the sensor that is being replaced and remove the sensor Feed Sensor P J51 Registration Sen...

Page 317: ...eed Roller Parts List 8 2 WorkCentre 3345 Lower DADF 1 Remove the DADF Drive page 4 121 2 Disconnect the Upper ADF boss at the back side of the printer and then tilt the Upper ADF up 3 Remove 2 screws...

Page 318: ...Service Parts Disassembly Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 133 4 Lift up the DADF Lower Cover and remove 1 e ring...

Page 319: ...Disassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 134 5 Release the Feed Gear tab and remove the gear 6 Remove 1 e ring and remove the DADF Feed Roller s3320 2...

Page 320: ...WorkCentre 3335 3345 Service Manual 4 135 DADF Lifting Solenoid Parts List 8 1A WorkCentre 3345 DADF 1 Remove the DADF page 4 116 2 Remove 6 screws silver flanged tap 10 mm from the bottom of the DAD...

Page 321: ...and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 136 5 Remove the DADF Rear Cover 6 Disconnect P J6 remove 2 screws silver sheet metal 6 mm and remove the Lifting Solenoid Parts List...

Page 322: ...aser 3330 and WorkCentre 3335 3345 Service Manual 4 137 DADF Separator Pad Parts List 8 1A WorkCentre 3345 DADF 1 Open the DADF Cover 2 Use a screwdriver to lift up the DADF Separator Pad and then dis...

Page 323: ...ntre 3335 SCANNER and ADF WARNING Do not perform repair activities with the power on or electrical power supplied to the machine The machine could activate and cause serious personal injury when the p...

Page 324: ...Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 4 139 1 The ADF will detach from the base by pulling straight up It will come out of the platen Firmly Lift straight up and...

Page 325: ...vities with the power on or electrical power supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in...

Page 326: ...hine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3 2 Disconnect the bosses and remove the Inp...

Page 327: ...rical power supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1 4 in the Preparation section page 4 3...

Page 328: ...activities with the power on or electrical power supplied to the machine The machine could activate and cause serious personal injury when the power is on or electrical power is supplied 1 Do steps 1...

Page 329: ...entre 3335 ADF WARNING Do not perform repair activities with the power on or electrical power supplied to the machine The machine could activate and cause serious personal injury when the power is on...

Page 330: ...e 3335 ADF WARNING Do not perform repair activities with the power on or electrical power supplied to the machine The machine could activate and cause serious personal injury when the power is on or e...

Page 331: ...ntre 3335 3345 Xerox Internal Use Only Service Manual 4 146 Note In the next step a small flat blade Screwdriver will make the removal much easier 4 Remove the Front Cover from the bottom of the ADF a...

Page 332: ...entre 3335 3345 Service Manual 4 147 Optional Cassette Optional Tray 2 Front Cover Parts List 12 2 Optional Tray Cassette A S Assy 1 Disconnect the Optional Tray harness 2 Lift printer from the Option...

Page 333: ...s List 12 1 Optional Tray 2 Feeder Main 1 Lift printer from the Optional Tray 2 Remove the Optional Tray 2 Front Cover page 4 147 3 Remove 2 screws silver tap 9 mm 4 Pry the cover off of the round pin...

Page 334: ...Right Side Cover Parts List 12 1 Optional Tray 2 Feeder Main 1 Disconnect the Optional Tray harness 2 Lift the printer from the Optional Tray 3 Remove 2 screws silver metal hex head with flange 7 mm f...

Page 335: ...onal Tray 2 Main Board Parts List 12 3 Optional Tray Frame ETS 1 Disconnect the Optional Tray harness 2 Lift printer from the optional Tray 3 Remove the Optional Tray 2 Right Side Cover page 4 149 4 U...

Page 336: ...Main Motor Parts List 12 3 Optional Tray Frame ETS 1 Disconnect the Optional Tray harness 2 Lift printer from the optional Tray 3 Remove the Optional Tray 2 Right Side Cover page 4 149 4 Unplug the mo...

Page 337: ...Optional Tray 2 Clutch Parts List 12 3 Optional Tray Frame ETS 1 Disconnect the Optional Tray harness 2 Remove the Optional Tray 2 Right Side Cover page 4 149 3 Unplug the Clutch connector 4 Remove 2...

Page 338: ...3345 Service Manual 4 153 Optional Tray 2 Pick Up_Forward Roller Parts List 12 2 Optional Tray Cassette A S Assy 1 Remove the cassette from the Optional Tray 2 feeder and view from the bottom or turn...

Page 339: ...ternal Use Only Service Manual 4 154 Optional Tray 2 Reverse Roller Parts List 12 2 Optional Tray Cassette A S Assy 1 Remove the Optional Tray 2 cassette and open the cassette cover 2 Release the reve...

Page 340: ...Drive Unit Parts List 12 3 Optional Tray Frame ETS 1 Disconnect the Optional Tray harness 2 Lift printer from the Optional Tray 3 Remove the Optional Tray 2 clutch bracket page 4 152 4 Unplug the main...

Page 341: ...2 Remove the Optional Tray 2 Right Side Cover page 4 149 3 Open the harness clamps 4 Disconnect the connectors from the Optional Tray 2 PWB 5 Remove 8 screws and the screw holding the locking pin 6 R...

Page 342: ...ts List 12 3 Optional Tray Frame ETS 1 Disconnect the Optional Tray harness 2 Lift printer from the Optional Tray 3 Remove the Optional Tray 2 Front Cover page 4 147 4 Remove the Optional Tray 2 Right...

Page 343: ...Service Parts Disassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 158 8 Release the Optional Tray 2 Pick Up Unit Parts List 12 3 Optional Tray Frame ETS PL 12 3 1...

Page 344: ...3330 and WorkCentre 3335 3345 Service Manual 4 159 Pick up Empty Feed Sensor Parts List 12 3 Optional Tray Frame ETS 1 Remove the Optional Tray 2 Pick Up Unit 4 157 2 Unplug the appropriate connector...

Page 345: ...Service Parts Disassembly Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 4 160...

Page 346: ...WorkCentre 3335 3345 Main Parts List 6 2 WorkCentre 3335 3345 Middle Cover Parts List 7 1 WorkCentre 3335 SCANNER and ADF Parts List 7 1A WorkCentre 3335 ADF Parts List 8 1 WorkCentre 3345 SCANNER an...

Page 347: ...on the following table The serial numbers are reset only when the ending number is reached or when the revision number is rolled c Check digit correct number from check digit algorithm Product Code L...

Page 348: ...l parts called out in parentheses The notation with X Y following a part name indicates an assembly that is made up of components X through Y For example 1 with 2 4 means part 1 consists of part 2 par...

Page 349: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 4 Parts List 1 0 Phaser 3330 Main...

Page 350: ...ll steps outlined in the Main PWB replacement procedure Item Name Part Number 1 Front Cover Assembly REF PL 1 3 002N03326 2 Tray 1 Cassette Assembly REF PL 5 1 050N00694 3 Right Cover Assembly 002N033...

Page 351: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 6 Parts List 1 1 Phaser 3330 Top Cover...

Page 352: ...e 6 Wire Harness SPF NFC Host 7 Wire Harness SFP OPE 8 Wire Harness BLU 9 Bin Full Stacker 10 Main Stacker 11 LCD Holder 12 Key Holder 13 LCD Ground 14 LCD Cover 15 Exit Ground 16 Exit Cover 17 Path C...

Page 353: ...entre 3335 3345 Xerox Internal Use Only Service Manual 5 8 31 Backlight Lens 32 Sub M Stacker PMO 33 BLU PBA 140N63803 34 OPE PBA 140N63802 35 OPE Joint PBA Sub 140N63804 36 Protect Sheet 37 Top Cover...

Page 354: ...Parts Lists Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 5 9 Parts List 1 2 Right Cover...

Page 355: ...s Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 10 Parts List 1 2 Right Cover Item Name Part Number 1 Right Cover 2 SCF Cover Right Cover Assembly Refer to PL 1 0 Item...

Page 356: ...Parts Lists Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 5 11 Parts List 1 3 Front Cover Assembly...

Page 357: ...2 Front Door Sensor 130N01601 3 TS Spring 4 Front Locker 5 Zcrum Harness 6 Cover Link 7 Front Cover Inner 8 Front Button 9 Crum PWB 140N63808 10 Front Door 11 MP Left Adjust 12 MP Right Adjust 13 Rack...

Page 358: ...Parts Lists Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 5 13 Parts List 3 1 Frame 1 of 2...

Page 359: ...Part Number 1 Top Cover Inner 2 Frame ETC REF PL 3 1A 3 MP Bypass Tray REF PL 3 2 130N01676 4 Drive REF PL 3 5 007N01826 5 Feed Drive REF PL 3 6 022N02858 6 Clutch Spacer 7 Electric Clutch Bypass Tray...

Page 360: ...Parts Lists Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 5 15 Parts List 3 1A Frame 2 of 2...

Page 361: ...ectric Clutch Pickup Clutch 121N01265 11 96 Idle Exit Gear 007N01707 12 65 Exit Gear 13 Gear BRKT Ground 14 CST Locker PMO 15 SAW P Plate 16 Regi Feed Shaft 17 Empty Actuator 120N00552 18 Regi Actuato...

Page 362: ...oller 108R01469 41 Transfer Earth Plate 42 Rotor Core 43 TR Terminal 44 Cable Clamp 45 Pick Up Roller 130N01673 48 Controller Shield 49 Rear Door Bin Full Sensor Harness 50 Inlet 1 AC Harness 51 Right...

Page 363: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 18 Parts List 3 2 Bypass Tray...

Page 364: ...ring 14 Retard Roller Cassette Retard Roller Includes 15 16 022N02677 15 Torque Limiter Coupler 16 TL Rubber 17 Retard Shaft Holder 006N01347 18 Upper MP 19 Arm MP Actuator 20 Upper MP Guide 21 Brush...

Page 365: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 20 Parts List 3 3 Fuser...

Page 366: ...pring 10 ETC Spring 11 Ball Bearing 12 Joint Fuser Harness 13 Con Fuser Harness 14 PR 1st Bush 15 Claw Guide 16 Ground PR Guide 17 Jam Holder 18 Fuser Frame 19 HR Bush 20 2nd PR Bush 21 Input Guide 22...

Page 367: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 22 Parts List 3 4 Rear Frame...

Page 368: ...ice Manual 5 23 Part List 3 4 Rear Frame Item Name Part Number 1 ETC Spring 2 TX Bush 3 Rear Guide 4 Actuator Holder 5 Exit Actuator 6 Idle Exit Roller 7 Silicon Exit Roller 1 pc 022N02675 8 Exit F UP...

Page 369: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 24 Parts List 3 5 Drive...

Page 370: ...BLDC Motor Main Drive Motor 127N07912 2 Motor Bracket 3 95 81 Exit Gear 4 65 28 Feed Gear 022N02857 5 79 IN DR Fuser Gear 6 59 Idle Gear 7 73 Coupler Gear 8 53 Out DR OPC Gear 9 73 Idle Gear 10 Clutch...

Page 371: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 26 Parts List 3 6 Feed Drive...

Page 372: ...Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 5 27 Parts List 3 6 Feed Drive Item Name Part Number 1 Plain Washer 2 44 29 Feed Gear 3 19 Idle MP Gear 007N01709 4 Feed Bracket 5 Shaft B...

Page 373: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 28 Parts List 4 1 Duplex Assembly...

Page 374: ...ervice Manual 5 29 Parts List 4 1 Duplex Assembly Item Name Part Number 1 Feed DUP2 Roller 2 Feed Dup Roller 3 Idle Dup M Roller 4 TS Spring 5 Paper Duplex Guide 6 18 Dup Pulley 7 Duplex Align Bracket...

Page 375: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 30 Parts List 5 1 Tray 1...

Page 376: ...ssembly 3 Cassette Handle 4 Paper Indicator 5 Right Cassette Guide 6 Rear Guide Cassette 7 Retard Roller Cassette 8 Cassette Pad RPR Base Plate Pad 050N00646 9 Pinion Gear 10 Locker Plate 11 Cassette...

Page 377: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 32 Parts List 6 1 WorkCentre 3335 3345 Main...

Page 378: ...94 3 Right Cover REF PL 1 2 002N03333 4 Main Frame REF PL 3 1 5 Left Cover 002N03332 6 SMPS 110V 105N02330 SMPS 220V 105N02331 7 Main PWB 3335 See Note 140N63797 Main PWB 3345 See Note 140N63798 8 Dup...

Page 379: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 34 Parts List 6 2 WorkCentre 3335 3345 Middle Cover...

Page 380: ...PL 6 2 WorkCentre 3335 3345 Middle Cover Item Name Part Number 1 PBA Sub Modem Fax PBA 140N63726 2 FAX Ground 3 Exit Ground 4 Main Stacker 5 Speaker 130N01532 6 Bin Full Stacker 7 Sub M Stacker PMO 8...

Page 381: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 36 Parts List 7 1 WorkCentre 3335 SCANNER and ADF...

Page 382: ...3345 Service Manual 5 37 Parts List 7 1 WorkCentre 3335 SCANNER and ADF Item Name Part Number 1 ADF REF PL 7 3 022N02859 2 Hinge 003N01117 3 Connector Cover 4 Lower ADF Platen 090N00187 5 Platen REF P...

Page 383: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 38 Parts List 7 1A WorkCentre 3335 ADF...

Page 384: ...4 Drive Gear 5 White Bar 025N00104 6 Roller 7 Paper Stopper 8 Idle Gear 9 Gear Separate Roller 10 Roller Pickup 130N01673 11 Pick up Housing 130N01854 12 Housing Pickup Assembly 13 Sensor Harness 14 A...

Page 385: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 40 Parts List 8 1 WorkCentre 3345 SCANNER and DADF...

Page 386: ...e 3335 3345 Service Manual 5 41 Parts List 8 1 WorkCentre 3345 SCANNER and DADF Item Name Part Number 1 DADF REF PL 8 1A 022N02860 2 Platen Scanner 090N00189 3 Scan Cover 4 Connector Cover 5 White She...

Page 387: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 42 Parts List 8 1A WorkCentre 3345 DADF...

Page 388: ...8 3 3 DADF Drive REF PL 8 5 007N01829 4 Lower DADF REF PL 8 2 5 Platen DADF 6 DADF Front Cover 7 DADF Hinge R 003N01145 8 DADF Hinge L 003N01146 9 DADF Stacker 10 DADF Rear Cover 11 Slide Stopper 12 D...

Page 389: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 44 Parts List 8 2 WorkCentre 3345 Lower DADF...

Page 390: ...eparate ETC Spring 4 E Ring 5 6 D Bush 6 Exit Feed Ground 7 DADF Ground 8 D Idle Feed Gear 9 Feed Gear MEA 10 Exit Gear 11 C Idle Feed Gear 12 Feed Actuator 13 DADF Registration Sensor 130N01574 14 Fe...

Page 391: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 46 Parts List 8 3 WorkCentre 3345 Upper DADF...

Page 392: ...nual 5 47 Parts List 8 3 WorkCentre 3345 Upper DADF Item Name Part Number 1 Rubber DADF MEA Unit Separator Pad 108R01473 2 Pad ETC Spring 3 Paper Empty Sensor 130N01601 4 Paper Empty Actuator 5 Torsio...

Page 393: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 48 Parts List 8 5 WorkCentre 3345 Drive DADF...

Page 394: ...WorkCentre 3335 3345 Service Manual 5 49 Parts List 8 5 WorkCentre 3345 Drive DADF Item Name Part Number 1 DADF Solenoid Sensor 2 DADF Solenoid 3 Step Motor 4 ADF Impeller 5 Pickup Idle Gear 6 Feed Id...

Page 395: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 50 Parts List 9 2 WorkCentre 3335 3345 Platen...

Page 396: ...Platen Item Name Part Number 1 Upper Platen 2 CVT Glass 3 Scan Bracket 4 Upper Platen Ground 5 Platen Glass 6 Upper Scan Cover 7 Middle Platen 8 Lower Scan Frame 9 Rear CIS Guide 10 Image Sensor 130N...

Page 397: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 52 Parts List 10 1 WorkCentre 3335 3345 Control Panel...

Page 398: ...3 Double Face Tape 4 LCD 5 Flat Cable 6 Plate 7 LSD Plate 8 Connector Insulation 9 LSD Seal 10 Control Panel Cover 11 DECO Control Panel Cover 12 Card Reader Cover 13 Function Key 14 Numerical Key 15...

Page 399: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 54 Parts List 12 1 Optional Tray 2 Feeder Main...

Page 400: ...3345 Service Manual 5 55 Parts List 12 1 Optional Tray 2 Feeder Main Item Name Part Number 1 Cassette A S Assy 050N00695 2 Right Cover Optional Tray 2 Feeder 002N03328 3 Left Cover Optional Tray 2 Fee...

Page 401: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 56 Parts List 12 2 Optional Tray Cassette A S Assy...

Page 402: ...ional Cassette A S Assy Item Name Part Number 1 Cassette Handle 2 Paper Indicator CSP 3 Cassette Frame 4 Lifting Gear CSP 5 Right Cassette Side 6 Rear Cassette Paper Guide 7 Knock up Plate CSP 8 Left...

Page 403: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 58 Parts List 12 3 Optional Tray Frame ETS...

Page 404: ...3 Optional Tray Frame ETS Item Name Part Number 1 Pick Up Unit Assembly 130N01856 2 Connector Holder Optional Tray 2 Feeder 3 Main PWB A S Optional Tray Feeder Board 140N63809 4 Signal Switch 110N015...

Page 405: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 60 Parts List 12 4 Optional Tray Feeder Pick Up Unit Assy...

Page 406: ...l Tray Feeder Pick Up Unit Assy Item Name Part Number 1 Terminal MEA Unit 2 Roller MEA Unit 108R01471 3 Pick Brush 4 Paper Empty Actuator 5 Paper Empty Sensor 6 REGI Roller 7 Idle Roller M 8 Idle One...

Page 407: ...rderable 650N05434 11K Metered Toner Not orderable 650N05436 30K Drum Cartridge Not orderable 650N05435 Description Part Number NA XE Toner Cartridges Standard Capacity 2 6K Sold 106R03620 High Capaci...

Page 408: ...nce Kits Description Part Number Power Cord 110V 105N02072 Power cord 220V 117N01769 Description Part Number Bias Transfer Maintenance Kit 108R01469 Tray 1 Feed Roll Maintenance Kit 108R01470 Tray 2 F...

Page 409: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 64...

Page 410: ...al Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 6 1 6 Maintenance In this chapter Service Maintenance Procedure Cleaning Moving the Printer Adjusting Altitude Firmware Upgrade Procedur...

Page 411: ...l cleaning steps as indicated by the printer s operating environment CAUTION Never apply alcohol or other chemicals to any parts of the printer Never use a damp cloth to clean up toner If you remove t...

Page 412: ...ly Phaser 3330 and WorkCentre 3335 3345 Service Manual 6 3 Cleaning the Laser Unit Window CAUTION Do not touch the OPC drum or expose the OPC drum to light for more than 5 minutes Use a dry lint free...

Page 413: ...5 Xerox Internal Use Only Service Manual 6 4 Cleaning the Feed Roll Use a dry lint free cloth to clean the Feed Roll Cleaning the Platen CVT Glass and Document Cover Use a dry lint free cloth to clean...

Page 414: ...aning the Interior CAUTION Do not touch the Photoreceptor Drum or expose the Photoreceptor Drum to light for more than 5 minutes Open the Front Cover and use a dry lint free cloth to wipe any dust and...

Page 415: ...Remove the media from the Bypass Tray and return the Tray Extension to its non extended position 5 Push in the Bypass Tray side paper guides until they stop to hold the Tray Extension in the closed po...

Page 416: ...ect Menu 2 Use the arrow buttons to select Tools Setup Machine Settings Altitude Adjustment 3 Select Enable or Disable and press OK For 3335 3345 1 Enter the Admin Mode 2 Press the Log In Out button 3...

Page 417: ...file 9 Select Install Software The printer automatically initializes after the upgrade is complete 10 Check the firmware version level to confirm the upgrade was successful re print the Configuration...

Page 418: ...and placed on the new Front Door The Tag information may include Tag Number Class Use Manufacturing Serial Number range Purpose Name Description Kit Number Parts List reference Classification codes A...

Page 419: ...WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 6 10 Classification Code Description USCO Code XE Code 1 Safety M 2 Mandatory R 3 Repair O 4 Optional S 4 Situational N 5 Tag Not Installed...

Page 420: ...Manual 7 1 7 Wiring Data In this chapter Printer Plug Jack and Connector Designations Phaser 3330 Main PWB Connector Designators WorkCentre 3335 3345 Main PWB Connector Designators Phaser 3330 Control...

Page 421: ...be enlarged and printed out on larger paper 1 Locate the CN connector designator in the first column of the table 2 The Description column provides a brief description of each connection 3 With this...

Page 422: ...Wiring Data Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 7 3 Phaser 3330 Main PWB Connector Designators...

Page 423: ...C CN11 SMPS input from SMPS PS 5VDC and 24V1 CN14 Main PWB to Main Fan CN15 Main PWB to Rear CN17 Main PWB to Laser Scanning Unit LSU CN18 Cover Open Sensor to Main PWB CN19 MP Clutch and MP Sensor to...

Page 424: ...Wiring Data Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 7 5 WorkCentre 3335 3345 Main PWB Connector Designators...

Page 425: ...Wiring Data Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 7 6...

Page 426: ...Rear USB CN16 Main PWB to Operator Control Panel CN17 Main PWB to Laser Scanning Unit LSU CN18 Main PWB to Cover Open Sensor CN19 Main PWB to Bypass Tray Clutch CN19 Main PWB to Bypass Paper Present...

Page 427: ...Wiring Data Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 7 8 Phaser 3330 Control Panel PWB...

Page 428: ...Wiring Data Xerox Internal Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 7 9 DADF PWB...

Page 429: ...Wiring Data Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 7 10 SMPS PWB...

Page 430: ...l Use Only Phaser 3330 and WorkCentre 3335 3345 Service Manual 7 11 Wiring Diagrams for P3330 WC3335 WC3345 The following pages contain a set of detailed wiring diagrams for the Phaser 3330 WorkCentre...

Page 431: ...Wiring Data Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 7 12...

Page 432: ...Sensor 24VS GND THV_READ nTHV_EN PWM_THV PWM_DEV_DC PWM_MHV PWM_FUSER_BIAS GND GND 3 3V 3 3V_Cover_Open CN35 1 5mm SCF_IF CLK_LSU_MOT nREADY_LSU nLSU_MOT_EN GND 24VS 24V1 24V1 5V_SUSP nRST_SCF SCF_TXD...

Page 433: ..._SUSP nRST_SCF SCF_TXD SCF_RXD nSCF_OPR _REQ GND GND GND 1 2 3 4 5 6 7 8 9 10 B_VIN GND G_VIN GND R_VIN GND 3 3V_CIS 3 3V_CIS SCAN_CTR CIS_SP CIS_CLK LED_COMMON CIS_BLED CIS_GLED CIS_RLED GND 1 2 3 4...

Page 434: ...nMODEM_CS MODEM_SPIDI MODEM_SPIDO nM_RESET KEYCLICK GND 3 3V SD_D2 SD_D3 SD_CMD SD_PWR_3 3 SD_CLK SD_D0 SD_D1 N C N C GND GND GND GND CN32 SD CARD_IF 1 2 3 4 5 6 7 8 9 10 11 12 13 14 CL CL CL RADF JO...

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