Troubleshooting
Phaser 3330 and WorkCentre 3335/3345
Xerox Internal Use Only
Service Manual
2-26
20-500
Memory Full
The memory has become
full.
Either delete unnecessary
documents, or retransmit
after more memory
becomes available, or split
the transmission into
more than one operation.
20-550
Low Memory
Available Fax Memory is
getting low.
Fax Memory is almost full.
Print or remove received
fax Job.
20-600
No answer.
When the machine could not
connect to the remote
machine after Completion of
re-dial up to re-dial counter
in system data.
The remote machine did not
answer after all the re-dial
attempts.
Try again. Make sure the
remote machine is OK.
20-700
Number Not
assigned
The speed dial location you
tried to use has no number
assigned to it.
Dial the number manually
with the keypad, or assign
the number.
20-800
Power failure while
sending or receiving
fax
When the machines’s max
memory has not been
backed up and there is a
power on/off.
Try sending/receiving the
fax again.
20-900
Retry Re-dial
The machine is waiting for
the programmed interval to
automatically re-dial.
Press
Start
to immediately
re-dial, or
Stop
to cancel
the re-dial operation.
Network Configuration Errors
02-100
Invalid/Unknown
USB Device
Not a valid USB device. The
memory type appears to be
incorrect. Only SCSI type
memory can be supported.
Use a valid USB Device.
02-200
Check USB Memory
Out of room or device not
responding.
Check memory and try
again.
17-100
IP Address is
conflicted
Two devices are trying to use
the same IP address.
Obtain new IP address.
17-110
Connection error
Failed to connect to
designated server.
Retry connecting to server.
If problem persists contact
the network administrator.
17-120
Server not found
Machine cannot connect to
the designated server.
Check that the network
cable is connected.
Contact the network
administrator.
Error
Error Message
Cause
Initial Action
Go To
Summary of Contents for Phaser 3330
Page 3: ...Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 1 2...
Page 11: ...Contents Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual x...
Page 409: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 64...
Page 425: ...Wiring Data Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 7 6...
Page 431: ...Wiring Data Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 7 12...