Xerox Phaser 3330, Service Manual

Page: 99 / 434

Troubleshooting
Phaser 3330 and WorkCentre 3335/3345 Xerox Internal Use Only
Service Manual
2-40
Duplex Jam
Paper jam occurred in the Duplex paper path.
Applicable Errors
• 08-600: Duplex Jam0
Initial Actions
• Open the Rear Door and remove the jammed paper.
• Check the paper guides in the paper trays are adjusted correctly.
• Remove the Duplex Unit and check for jammed paper.
• Check for paper curl when duplexing.
• Verify printer will print Simplex pages.
• Turn the machine on and then off, if the error persists use the following procedure.
• Verify the paper is within specification for the machine and is suitable for duplex printing. Paper
that is too light, too heavy or the incorrect size may cause duplex jams. Special media such as
labels, widows or perforations may also cause duplex jams. For details of paper specifications refer
to the Xerox WorkCentre 3335/3345 Multifunction Printer User Guide or the Xerox Phaser 3330
Printer User Guide.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts Wiring and Plug/Jack Map Reference
• Duplex Assembly, (PL 4.1.11, Parts List
4.1 Duplex Assembly )
• Main PWB:
• (PL 1.0.7,
Parts List 1.0 Phaser 3330
Main ) (phaser 3330)
• (PL 6.1.7, Parts List 6.1 WorkCentre
3335/3345 Main ) (WorkCentre 3335
and 3345)
• Phaser 3330 Main PWB Connector Designators
• Phaser 3330 Control Panel PWB
• Wiring Diagrams for P3330/WC3335/WC3345
• WorkCentre 3335/3345 Main PWB Connector Designators
• DADF PWB
• SMPS PWB
Step Actions and Questions Yes No
1.
Check that the Duplex Assembly
paper
guides are adjusted correctly.
Does the error persist?
Go to step 2. Complete.