Troubleshooting
Phaser 3330 and WorkCentre 3335/3345
Xerox Internal Use Only
Service Manual
2-42
Tray 1 Paper Jam
A paper jam was detected in the Tray 1 feeding section.
Applicable Error
•
07-130: Jam0 from Tray1
Initial Actions
•
Clear the jammed paper.
•
Ensure the paper guides are set correctly.
•
Ensure the loaded paper is supported. Try printing with different paper or other media. For details
of paper specifications refer to the Xerox WorkCentre 3335/3345 Multifunction Printer User Guide
or the Xerox Phaser 3330 Printer User Guide.
•
Clear the paper path of debris.
•
Clean the Feed Roller.
•
If problem persists use the following procedure.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts
Wiring and Plug/Jack Map Reference
• Pick Up Solenoid (PL 3.1A,
)
• Pick Up Clutch (PL 3.1A.10,
)
)
• Feed Drive Assembly (PL 3.1.5,
)
• Feed Roller (PL 3.1A.8,
)
• Retard Roller (PL 5.1.7,
)
• Base Plate Pad, (PL 5.1.8,
• Tray 1, (PL5.1.19,
• Phaser 3330 Main PWB Connector Designators
• Phaser 3330 Control Panel PWB
• Wiring Diagrams for P3330/WC3335/WC3345
• WorkCentre 3335/3345 Main PWB Connector Designators
• DADF PWB
• SMPS PWB
Step
Actions and Questions
Yes
No
1.
Send a print job to the printer while
actuating the Paper Empty Sensor.
Does the Pick Up Roller rotate normally?
Go to step 4.
Go to step 2.
Summary of Contents for Phaser 3330
Page 3: ...Phaser 3320 and WorkCentre 3315 3325 Xerox Internal Use Only Service Manual 1 2...
Page 11: ...Contents Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual x...
Page 409: ...Parts Lists Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 5 64...
Page 425: ...Wiring Data Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 7 6...
Page 431: ...Wiring Data Phaser 3330 and WorkCentre 3335 3345 Xerox Internal Use Only Service Manual 7 12...