Xerox DocuPrint C2428, User Manual, Page: 183 / 283

6.4 Poor Print Quality
183
6
T
rouble
s
hoo
ting
Nothing is printed. Multiple sheets are fed at one time
(double-feed). Fan sheets well before loading them
again.
“4.2 Loading Paper” (P.117)
Drum cartridge has deteriorated or
is damaged. Replace with new drum cartridge.
“7.2 Replacing Drum Cartridge” (P.211)
White areas or colored
stripes appears. High-voltage power supply may be
faulty. Contact our Customer Support Center
or your dealers.
The paper is damp. Replace with new paper.
“4.2 Loading Paper” (P.117)
Unsuitable paper is being used. Load suitable paper.
“4.2 Loading Paper” (P.117)
Paper is wrinkled or
characters are blurred. Unsuitable paper is being used. Load suitable paper.
“4.2 Loading Paper” (P.117)
You added paper before the tray ran
out of paper. Do not add paper before the tray has
run out of paper. Remove the paper
from the tray and fan it well before
loading it into the tray again. Add
paper after the paper tray runs out of
paper.
The paper is damp. Replace with new paper.
“4.2 Loading Paper” (P.117)
Vertical blanks appear. Drum cartridge is deteriorated or
damaged. Replace with new drum cartridge.
“7.2 Replacing Drum Cartridge” (P.211)
Toner cartridge is out of toner. Replace with new toner cartridge.
“7.1 Replacing Toner Cartridge” (P.208)
Symptom Cause Action