Xerox DocuPrint C2428, User Manual, Page: 164 / 283

164
6
T
rouble
s
hoo
ting
6.1
Type of Problem
6.1.1
Course of action for troubleshooting
The course of action for troubleshooting is as follows.
Follow the steps below.
If the problem still persists even after you have taken the appropriate action according to the steps
shown above, contact our Customer Support Center or your dealers.
If the print quality is poor
A problem
Check “6.3 Unusual Conditions” (P.177)
Is the print quality bad?
“6.4 Poor Print Quality” (P.181)
Is a message displayed on the control panel display?
If a message is displayed
“6.5 List of Messages” (P.186)
Is the machine, that is your computer or server, set up
correctly for network environment use?
To check the settings
6.6 Section that describes settings
for each network environment
Notes and restrictions on the use of this machine may be applied
For a TCP/IP environment, refer to “6.6.1 Troubleshooting When Working
in a TCP/IP Environment” (P.201), and for other environments, refer to the
Network Print Environment Guide (network.pdf) contained in the Software
Pack CD-ROM included with this printer.
For more information, refer to “Appendix F Precautions/Limitations”
(P.266) and the manual contained in the Software Pack CD-ROM included