90
3064816_201804
40. Troubleshooting
Fault
code
Fault
Possible causes
Remedy
05
Flame failure
Flame failure during flame stabilisation
after flame detection
Monitoring electrode faulty
Flue path blocked
Condensate drain blocked
Gas type setting
Gas pressure
Flue gas recirculation
(flue gas in the ventilation air)
Gas condensing boiler contaminated
Gas type setting:
- Check gas type setting on the gas valve
and the AM/BM.
Gas pressure:
- Check the gas supply pressure (flow pres-
sure).
Ionisation electrode:
- Check the condition of the electrode,
clean or replace if necessary.
- Set gap and position or
replace if necessary.
Flue gas recirculation:
- Check flue path inside and outside the
appliance (leaking, blocked).
Press reset button.
06
TC excess temp.
One of the temperature sensors
eHLSC1 or eHLSC2 has exceeded the
limit of the temperature monitor (102 °C)
System pressure
Air in heating circuit
Temperature monitor in the flow
Pump
Check system pressure.
Vent heating circuit.
Temperature monitor in the flow:
- Check leads and plug-in connections.
- If electrical connection OK but no function,
replace the temperature monitor.
Pump:
- Check if pump is running.
- If not, check cables and plugs.
- If electrical connection OK but no function:
Replace pump.
Press reset button.
07
Flue gas TL, excess
temperature
The flue gas temperature has exceeded
the flue gas temperature limiter's
shutdown temperature of 110 °C
Combustion chamber module
Combustion chamber
Flue gas temperature monitor
Combustion chamber module:
- Check installation position.
Combustion chamber:
- If the combustion chamber is heavily
contaminated, carry out maintenance or
replace.
Flue gas temperature monitor:
- Check leads and plug-in connections.
- If electrical connection OK but no function:
Replace temperature limiter.
08
Flue gas damper does
not switch
Flue gas damper contact (E1) closes or
does not open on demand; output A1
does not switch flue gas damper; flue
gas damper blocked
Flue gas damper:
- Check cables, plug-in connections and
power supply.
- Check the flue gas damper function.
- Check the flue gas damper feedback.
- Check settings HG13 and HG14.
Press reset button.
255
Fault code unknown
This fault is not known in this software
Check software version of the PCBs
Call a contractor
10
eHLSC sensor faulty
Temperature sensor eHLSC1, eHLSC2
on the combustion chamber or sensor
lead has short circuit or lead break
eHLSC on the combustion chamber:
- Check leads and plug-in connections.
- If electrical connection OK but no function,
replace the eHLSC.
11
Flame pretence
Flame signal is detected when burner
is off
Check monitoring electrode.
Press reset button.