Whirlpool IEL730C, Technical Education

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OPERATION
Vesta Gas and Electric Slide-In Ranges
n
2-11
Problems and Solutions (Use &Care Guide)
17
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code there with your mobile device, or visit
http://www.whirlpool.com/product_help . In Canada, visit http://www.whirlpool.ca .
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
PROBLEM SOLVER
PROBLEM POSSIBLE CAUSES AND/OR SOLUTIONS
Nothing will operate Power supply cord is unplugged
- Plug into a grounded 3 prong outlet.
ENERGY SAVE is active, and the display is blank - Press any key on the control to display the Time of
Day. See the “Electronic Oven Controls” section for more information.
Household fuse is blown or a circuit breaker is tripped
- Replace the fuse or reset the circuit breaker.
If the problem continues, call an electrician.
Main or regulator gas shutoff valve is in the off position - See the Installation Instructions.
The range is improperly connected to the gas supply
- Contact a trained repair specialist or see
Installation Instructions.
Surface burners will not
operate
The control knob is not set correctly - Push in knob before turning to a setting.
Air in the gas lines
- If this is the first time the surface burners have been used, turn on any one of the
surface burner knobs to release air from the gas lines.
Clogged burner ports - See “Sealed Surface Burners” section.
Surface burner flames are
uneven, yellow and/or
noisy
Clogged burner ports
- See “Sealed Surface Burners” section.
Burner caps positioned improperly - See “Sealed Surface Burners” section.
Range converted improperly - If propane gas is being used, contact a service technician or see cover
for contact information.
Excessive heat around
cookware on cooktop
Cookware and flame are not matched - The cookware should be centered above the burner with the
bottom sitting level on the grate. The flame should be adjusted so that it does not extend up the sides of
the pan.
Cooktop cooking results
not what expected
Improper cookware - Ideal cookware should have a flat bottom, straight sides and a well fitting lid, and
the material should be of a medium to heavy thickness.
Control knob set to incorrect heat level - See “Cooktop Use” section.
Range is not level
- Level the range. See the Installation Instructions.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
18
Oven will not operate Air in the gas lines - If this is the first time the oven has been used, turn on any one of the surface
burner knobs to release air from the gas lines.
Control is locked
- Press and hold START for 3 seconds to unlock.
Control is in Demo Mode - Press and hold START TIME for 10 seconds to exit Demo Mode. Demo
Mode is used for display models in a showroom.
Electronic oven control set incorrectly
- See “Electronic Oven Controls” section.
Oven burner flames are
yellow or noisy
Range converted improperly - If propane gas is being used, contact a service technician or see cover
for contact information.
Oven temperature too high
or too low
Oven temperature needs adjustment
- See “Oven Temperature Control” in the “Electronic Oven
Controls” section.
Convection fan not
working
The convection cycle is in the first 5 minutes of operation - This is normal. The convection fan will
start running approximately 5 minutes into the cycle.
Oven door is open - If the oven door is opened during convention cooking, the fan will turn off
immediately. It will come back on when the oven door is closed.
Display shows messages Power failure (display shows flashing time)
- Clear the display. On some models, reset the clock, if
needed. See “Clock” keypad feature in the “Feature Guide” section.
Error code (display shows letter followed by number) - Depending on your model, press CANCEL to
clear the display. See “Control Display” in the “Electronic Oven Controls” section. If it reappears, call for
service. See cover for contact information.
Start needs to be pressed so a cycle can begin (display shows “PUSH” or “PSH”) - See the “Start”
keypad feature in the “Feature Guide” section.
Range is in Sabbath Mode (display shows “SAb”) - Press CANCEL to exit Sabbath Mode.
Clean cycle did not work
on all spills
Several cooking cycles between Clean cycles or spills on oven walls and doors - Run additional
Clean cycles. Use the AquaLift
®
Technology Cleaning Kit. affresh
®
Kitchen and Appliance Cleaner or
affresh
®
Cooktop Cleaner can be used for stubborn soils. See the “Accessories” and “Clean Cycle”
sections for more information.
Mineral deposits are left on
the oven bottom after the
Clean cycle
Tap water was used in the Clean cycle
- Use distilled or filtered water in the Clean cycle.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to
thoroughly remove any vinegar residue.
Range is not level
- Mineral deposits will collect on dry areas of the oven bottom during the Clean cycle.
Level the range. See the Installation Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to
thoroughly remove any vinegar residue.
Oven cooking results not
what expected
Range is not level - Level the range. See the Installation Instructions.
The temperature set was incorrect - Double-check the recipe in a reliable cookbook.
Oven temperature needs adjustment
- See “Oven Temperature Control” in the “Electronic Oven
Controls” section.
Oven was not preheated - See “Baking and Roasting” section.
Racks were positioned improperly
- See “Positioning Racks and Bakeware” section.
Not enough air circulation around bakeware - See “Positioning Racks and Bakeware” section.
Darker browning of food caused by dull or dark bakeware - Lower oven temperature 25°F (15°C) or
move rack to a higher position in the oven.
Lighter browning of food caused by shiny or light colored bakeware - Move rack to a lower position
in the oven.
Batter distributed unevenly in pan
- Check that batter is level in the pan.
Incorrect length of cooking time was used - Adjust cooking time.
Oven door was not closed - Be sure that the bakeware does not keep the door from closing.
Oven door was opened during cooking
- Oven peeking releases oven heat and can result in longer
cooking times.
Rack is too close to bake burner, making baked items too brown on bottom - Move rack to higher
position in the oven.
Pie crusts browning too quickly - Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
PROBLEM POSSIBLE CAUSES AND/OR SOLUTIONS