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Western Digital Ultrastar Serv60+8, User Manual

The Western Digital Ultrastar Serv60+8 delivers reliable and high-performance storage solutions for businesses. To get the most out of this product, it is essential to have the User Manual. Download the comprehensive manual for free from our website, ensuring seamless setup and efficient usage of this innovative storage solution.

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User Guide

1. Overview

1.12 List of Compatible Drives

Drive

Type

Interface

Sector Size

Encryption

Volume

Part Number

Western

 Digital® Ultrastar® DC

 HC620

w/ 3.5 in. drive carrier

HDD

SAS 12Gb/s

4Kn

ISE SMR-HM

14TB

1EX1885

Western

 Digital® Ultrastar® DC

 HC620

w/ 3.5 in. drive carrier

HDD

SAS 12Gb/s

512e

SE SMR-HM

14TB

1EX1886

Western

 Digital® Ultrastar® DC

 HC620

w/ 3.5 in. drive carrier

HDD

SAS 12Gb/s

512e

ISE SMR-HM

14TB

1EX1887

Western

 Digital® Ultrastar® DC

 HC620

w/ 3.5 in. drive carrier

HDD

SAS 12Gb/s

4Kn

ISE SMR-HM

15TB

1EX1857

Western

 Digital® Ultrastar® DC

 HC620

w/ 3.5 in. drive carrier

HDD

SAS 12Gb/s

512e

SE SMR-HM

15TB

1EX2152

Western

 Digital® Ultrastar® DC

 HC620

w/ 3.5 in. drive carrier

HDD

SAS 12Gb/s

512e

SE SMR-HM

15TB

1EX2153

Western

 Digital® Ultrastar® DC

 HC620

w/ 3.5 in. drive carrier

HDD

SAS 12Gb/s

512e

ISE SMR-HM

15TB

1EX2154

Table 19: 

SSD w/ 2.5 in drive carrier

Drive

Type

Interface

Drive Writes

Encryption Volume

Part

Number

Western

 Digital®

Ultrastar® SS200

w/ 2.5 in. drive carrier

SSD

SAS 12Gb/s

RI-3DW/D

ISE

400GB

1EX1276

Western Digital®

Ultrastar® SS200

w/ 2.5 in. drive carrier

SSD

SAS 12Gb/s

RI-3DW/D

SE

400GB

1EX1278

Western Digital®

Ultrastar® SS200

w/ 2.5 in. drive carrier

SSD

SAS 12Gb/s

RI-3DW/D

TCG

400GB

1EX1353

Western Digital®

Ultrastar® SS300 SSD

SAS 12Gb/s

ME-10DW/D

ISE

400GB

1EX1273

26

Summary of Contents for Ultrastar Serv60+8

Page 1: ...User Guide Ultrastar Serv60 8 Regulatory Model H4060 S December 2019 Rev 1 8 1ET1110 ...

Page 2: ...and Rear IO LEDs 11 IOM LEDs 12 PSU LED 13 Drive Assembly LED 14 Ultrastar Serv60 8 Rack Requirements 15 Compatible Rack Hardware Configuration 16 Power Requirements 18 ESD 18 Enclosure Cooling 19 List of Compatible Drives 19 List of Supported Server Components 39 Chapter 2 System Management Overview 42 Storage Subsystem Firmware Features Overview 43 Supported Operating Systems 43 OOBM Management ...

Page 3: ...ion 56 CMA Lite Specifications 56 CMA Lite Layout 57 Drive Assembly Description 58 Drive Assembly Specifications 58 Drive Assembly Layout 58 2 5 Drive Carrier Description 59 Drive Blank Description 62 System SSD Description 63 System SSD Specifications 64 Chapter 4 Part Replacement 65 Part Replacement Service Window 66 IOM Replacement 66 PSU Replacement 70 System Fan Replacement 74 Drive Assembly ...

Page 4: ... Linux 321 Windows Upgrade Preparation 322 Windows Upgrade to New Firmware 323 Non Automatic Firmware Activation in Windows 324 Upgrading Firmware with OOBM 325 Configuring OOBM Network Settings 327 Configuring OOBM Network Settings Using SES 327 BIOS Firmware Update 329 Updating BIOS Firmware using EFI Boot Mode 330 Updating BIOS Firmware using the Legacy Boot Mode 332 BMC Web GUI 334 BMC Web GUI...

Page 5: ...Safety and Service 390 Safety Warnings and Cautions 391 Chapter 7 Disclaimers 392 Restricted Access Location 393 Safety Compliance 393 Electromagnetic Compatibility EMC Class A Compliance 393 Country Certifications 394 Chapter 8 Regulatory Statements 395 Europe CE Declaration of Conformity 396 FCC Class A Notice 396 ICES 003 Class A Notice Avis NMB 003 Classe A 396 Japanese Compliance Statement Cl...

Page 6: ...2018 Revision 1 3 Updated the following sections List of Customer Replaceable Units CRUs page 9 List of Compatible Drives page 19 LEDs page 11 Added the following sections BIOS Firmware Update page 329 Updating the Server BMC Firmware Using Redfish OOBM page 371 February 2019 Revision 1 4 Updated the following sections List of Compatible Drives page 19 Added the following sections Cabling for CMA ...

Page 7: ...ximum HD Mini SAS Configuration page 313 section Added a note about OOBM ports configured for DHCP by default to the OOBM Management Overview page 44 section October 2019 Revision 1 6 Added Subenclosure Nickname page 379 section Updated Supported Operating Systems page 43 Updated identification LED behavior description in Front and Rear IO LEDs page 11 November 2019 Revision 1 7 Removed Broadcom M...

Page 8: ...t support wdc com Western Digital may have patents or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents Copyright 2017 2019 Western Digital Corporation or its affiliates Western Digital 5601 Great Oaks Parkway San Jose CA 95119 Long Live Data is a trademark of Western Digital Inc and its affiliates in...

Page 9: ... and a brief description of the issue Email support wdc com Website https portal wdc com Support s 1 1 Product Label Information The following product information is required for technical support requests Part Number P N Serial Number S N Product Name and or Model Number MODEL This information may be found on the product label which is affixed to an exterior non removable surface of the chassis T...

Page 10: ...8 In This Chapter Ultrastar Serv60 8 Description 2 System Architecture Overview 2 System Level Block Diagram 3 Ultrastar Serv60 8 Specification Summary 5 Ultrastar Serv60 8 Layout 7 List of Customer Replaceable Units CRUs 9 LEDs 11 Ultrastar Serv60 8 Rack Requirements 15 Power Requirements 18 ESD 18 19 19 39 1 ...

Page 11: ... requires a maximum of 2000W at full load The system contains three externally facing Half Height Half Length HHHL PCIe x16 slots and 3 externally facing HHHL PCIe x8 slots It is designed to fit within a 4U rack space and requires 1200 mm 47 24in of usable rack space frame to frame A fully loaded system will add 95 25 kg 210 lbs of static load when fully loaded with drives 4U Storage Server Suppor...

Page 12: ...alled must also support this feature The I2 C architecture is designed to support only one single master on any given bus The primary expander will be the master on each I2 C bus There are eight I2 C buses used in the Ultrastar Serv60 8 enclosure The number of devices on each bus are balanced to allow communication to peripheral devices and not overload any one bus The devices connected on the I2 ...

Page 13: ...User Guide 1 Overview 1 3 System Level Block Diagram Figure 3 System Block Diagram for the Server Subsystem 4 ...

Page 14: ...e 1 Environmental Specifications Specification Non Operational Operational Temperature 40 C to 70 C 5 C to 35 C Temperature Gradient 30 C per hour maximum 20 C per hour maximum Temperature De rating 1 C per 300m above 3000m 1 C per 300m above 900m Relative Humidity 8 90 Non Condensing 8 90 Non Condensing Relative Humidity Gradient 30 per hour maximum 30 per hour maximum 5 ...

Page 15: ...chanical Specifications Specification Non Operational Operational Shock 10G 0 peak 11ms half sine 3 positive and 3 negative pulses in each axis shock 5G 0 peak 11ms half sine 3 positive and 3 negative pulses in each axis minimum 6 seconds between shocks to allow for write read recovery Vibration 0 75G 0 peak swept sine 5 500Hz 1 complete sweep 1 2 octave per minute 0 10G 0 peak swept sine 5 500Hz ...

Page 16: ...Skylake Socket LGA3647 0 Socket P processor sockets Number of Processors 2 Chipset Lewisburg PCH C624 Chipset Memory Type DDR4 ECC DIMM Number of Memory Slots 16 8 per CPU Graphics Integrated Sever BMC Chip AST2500 Number of Drive Slots 60 HDD 8 SSD Data Transfer Rates 12Gbps SAS 6Gbps SATA Max Raw Data Storage Capacity 901TB using 14TB Ultrastar HC530 drives 61 44 TB using Ultrastar SS300 SSDs 1 ...

Page 17: ... Identification Number Component 1 Enclosure Handles 2 CMA 3 PSUs 4 Rear IO Ports 5 Chassis Cover 6 Rails contains rear cover alignment brackets not pictured The following is an image of the layout of the major system components inside the Ultrastar Serv60 8 Figure 6 Component Layout 8 ...

Page 18: ...rs Table 6 List of Replaceable Components Component Part Number Ultrastar Serv60 8 Chassis with Single IOM and PSUs 1EX1801 IOM 1EX1828 IOM Blank 1EX0431 PSU 2000W 1EX1171 System Fan 1EX1173 Rails CMA Standard 1EX0435 Rails CMA Lite 1EX1601 Rear Cover Alignment Bracket 1EX2288 CMA Standard Arms 1EX1174 CMA Lite Kit w rails spacer brackets and CMA 1EX1825 CMA Lite Arm 1EX1834 CMA Lite Cable Tray 1E...

Page 19: ... Heat Sink 1EX1775 Samsung 64GB LRDIMM DDR4 4R 2666MHz 1EX1325 Samsung 16GB RDIMM DDR4 1R 2666MHz 1EX1328 Samsung 32GB RDIMM DDR4 2R 2666MHz 1EX1142 Samsung 64GB RDIMM DDR4 4R 2666MHz 1EX1329 Samsung 128GB RDIMM DDR4 8R 2666MHz 1EX1330 Micron 16GB RDIMM DDR4 2R 2666MHz 1EX1332 Micron 32GB RDIMM DDR4 2R 2666MHz 1EX1335 Micron 64GB LRDIMM DDR4 4R 2666MHz 1EX1337 Intel I350 T2V2 NIC 1EX1769 Intel I35...

Page 20: ...for center channel Qty 1 1EX1473 3 5 in Drive Blank Qty 1 1EX0429 2 5 in Drive Blank for center channel Qty 1 1EX1459 Power Cable for PDU C13 C14 18AWG 2m Qty 1 1EX1529 Power Cable for PDU C13 C14 18AWG 3m Qty 1 1EX1530 Dual Port 1 10 25GbE Unified Wire Adapter 1EX1161 HD Mini SAS to HD Mini SAS 2m Qty 2 1EX1531 HD Mini SAS to HD Mini SAS 3m Qty 2 1EX1533 1 7 LEDs 1 7 1 Front and Rear IO LEDs The ...

Page 21: ...en Identification has been activated Will blink when any component is identified 2 Fault Amber Blink 1 Hz 50 duty cycle Enclosure has a fault Off Enclosure is functioning properly Note LEDs have a 50 duty cycle On for 2 seconds off for less than a second 3 Power Green Solid Powered On 1 7 2 IOM LEDs The IOM has three LEDs one each for power fault and identification Figure 10 IOM LEDs 12 ...

Page 22: ... The PSU has a single multi function LED See the table below for a detailed functional description Figure 11 PSU LEDs Table 9 PSU LED Identification LED Name Color Behavior Green Solid PSU is on and reporting no faultsBlink 0 5Hz 50 duty cycle PSU is functioning in Smart Redundant state Blink 2Hz 50 duty cycle PSU in firmware update mode Off PSU is disconnected from power PSU Multi function LED Am...

Page 23: ...cated on the drive carrier that has three distinct states one for a fault condition one for identification and off Figure 12 HDD Assembly LED Table 10 HDD LED Identification LED Name Color Behavior Drive Multi function LED Amber Blink 2 Hz 50 duty cycle Drive identify Blink 1 Hz 50 duty cycle Drive fault Off Drive has no faults Note LEDs have a 50 duty cycle On for 2 seconds off for less than a se...

Page 24: ...o frame The vertical rack rails must be set between 812 8mm 914 4mm 32 in 36 in to support the enclosure It requires 4U of rack space and it should be installed into the rack at the lowest possible U height to keep the load on the rack balanced Table 12 Required Rack Specifications Parameter Requirement Rack Depth 1200 mm 47 24in of usable rack space frame to frame Rack Width 450mm 17 72in minimum...

Page 25: ...and 24in on either side of the enclosure for two people to remove the enclosure Warning The handles on the front of the chassis are not intended to be used to support the weight of the Ultrastar Serv60 8 Lifting the unit by the chassis handles or trying to support the unit on the handles can cause them to fail This can cause serious damage to the unit or serious bodily harm to those handling the u...

Page 26: ...al PDU Mounting Bracket Additional Mounting Bracket Hardware Vendor AFCO Legrand Server Technology Server Technology Various Part Number Options 42RU WEDIT605 45RU WEDIT604 48RU WEDIT603 51RU WEDIT606 412 0761 11_STV 4501 412 0761 20_STV 4502 412 0761 23_STV 4503 KIT MB 40 None Quantity 1 rack 2 1 N A Table 15 Compatible Hardware Configuration 3 Parameter Rack PDU Vertical PDU Mounting Bracket Add...

Page 27: ...ecification for the Ultrastar Serv60 8 Table 17 AC Power Specifications Power Alternating Current AC Power Supply 2 per enclosure Wattage per power supply Supply Rating 80 PLUS Platinum rated Max Power Consumption 2000W Typical Power Consumption 1800W Voltage per power supply 200 240 VAC auto ranging 50 60 Hz Maximum inrush current per power supply AC line inrush current shall not exceed 35A peak ...

Page 28: ... on the motherboard and the IOM SXP temperture from the BMC itself to react to changing thermal conditions and adjust the speed of the two server subsystem fan as necessary The rack that the Ultrastar Serv60 8 is installed in must not restrict airflow to the enclosure Racks with doors should be tested to ensure they do not constrict airflow to the enclosure The Ultrastar Serv60 8 system provides i...

Page 29: ... carrier HDD SAS 12Gb s 512e SE 4TB 1EX2179 Western Digital Ultrastar DC HC310 w 3 5 in drive carrier HDD SAS 12Gb s 512e TCG 4TB 1EX2180 Western Digital Ultrastar DC HC310 w 3 5 in drive carrier HDD SAS 12Gb s 512e TCG FIPS 4TB 1EX2181 Western Digital Ultrastar DC HC310 w 3 5 in drive carrier HDD SAS 12Gb s 4Kn SE 6TB 1EX1183 Western Digital Ultrastar DC HC310 w 3 5 in drive carrier HDD SAS 12Gb ...

Page 30: ...6Gb s 512e SE 6TB 1EX1189 Western Digital Ultrastar DC HC310 w 3 5 in drive carrier HDD SATA 6Gb s 512e TCG 6TB 1EX1188 Western Digital Ultrastar DC HC320 w 3 5 in drive carrier HDD SAS 12Gb s 4Kn SE 8TB 1EX1221 Western Digital Ultrastar DC HC320 w 3 5 in drive carrier HDD SAS 12Gb s 4Kn TCG 8TB 1EX1220 Western Digital Ultrastar DC HC320 w 3 5 in drive carrier HDD SAS 12Gb s 4Kn TCG FIPS 8TB 1EX13...

Page 31: ...8TB 1EX1226 Western Digital Ultrastar DC HC510 w 3 5 in drive carrier HDD SAS 12Gb s 4Kn ISE 10TB 1EX0482 Western Digital Ultrastar DC HC510 w 3 5 in drive carrier HDD SAS 12Gb s 4Kn SE 10TB 1EX0484 Western Digital Ultrastar DC HC510 w 3 5 in drive carrier HDD SAS 12Gb s 4Kn TCG 10TB 1EX0483 Western Digital Ultrastar DC HC510 w 3 5 in drive carrier HDD SAS 12Gb s 4Kn TCG FIPS 10TB 1EX1340 Western ...

Page 32: ...ED 10TB 1EX0495 Western Digital Ultrastar DC HC510 w 3 5 in drive carrier HDD SATA 6Gb s 512e ISE 10TB 1EX0497 Western Digital Ultrastar DC HC510 w 3 5 in drive carrier HDD SATA 6Gb s 512e SE 10TB 1EX0499 Western Digital Ultrastar DC HC510 w 3 5 in drive carrier HDD SATA 6Gb s 512e SED 10TB 1EX0498 Western Digital Ultrastar DC HC520 w 3 5 in drive carrier HDD SAS 12Gb s 4Kn ISE 12TB 1EX1004 Wester...

Page 33: ...CG FIPS 12TB 1EX1338 Western Digital Ultrastar DC HC520 w 3 5 in drive carrier HDD SATA 6Gb s 4Kn ISE 12TB 1EX1010 Western Digital Ultrastar DC HC520 w 3 5 in drive carrier HDD SATA 6Gb s 4Kn SE 12TB 1EX1012 Western Digital Ultrastar DC HC520 w 3 5 in drive carrier HDD SATA 6Gb s 4Kn SED 12TB 1EX1011 Western Digital Ultrastar DC HC520 w 3 5 in drive carrier HDD SATA 6Gb s 512e ISE 12TB 1EX1013 Wes...

Page 34: ...B 1EX1583 Western Digital Ultrastar DC HC530 w 3 5 in drive carrier HDD SAS 12Gb s 512e TCG 14TB 1EX1792 Western Digital Ultrastar DC HC530 w 3 5 in drive carrier HDD SAS 12Gb s 512e TCG FIPS 14TB 1EX1855 Western Digital Ultrastar DC HC530 w 3 5 in drive carrier HDD SATA 6Gb s 4Kn SE 14TB 1EX1790 Western Digital Ultrastar DC HC530 w 3 5 in drive carrier HDD SATA 6Gb s 512e SE 14TB 1EX1793 Western ...

Page 35: ...r DC HC620 w 3 5 in drive carrier HDD SAS 12Gb s 512e SE SMR HM 15TB 1EX2152 Western Digital Ultrastar DC HC620 w 3 5 in drive carrier HDD SAS 12Gb s 512e SE SMR HM 15TB 1EX2153 Western Digital Ultrastar DC HC620 w 3 5 in drive carrier HDD SAS 12Gb s 512e ISE SMR HM 15TB 1EX2154 Table 19 SSD w 2 5 in drive carrier Drive Type Interface Drive Writes Encryption Volume Part Number Western Digital Ultr...

Page 36: ...al Ultrastar SS300 w 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D TCG 400GB 1EX1350 Western Digital Ultrastar SS300 w 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D TCG FIPS 400GB 1EX1351 Western Digital Ultrastar SS530 w 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D SE 400GB 1EX2000 Western Digital Ultrastar SS530 w 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D ISE 400GB 1EX2001 Western Digital Ultra...

Page 37: ... w 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D TCG 800GB 1EX1352 Western Digital Ultrastar SS300 w 2 5 in drive carrier SSD SAS 12Gb s ME 10DW D ISE 800GB 1EX1272 Western Digital Ultrastar SS300 w 2 5 in drive carrier SSD SAS 12Gb s ME 10DW D SE 800GB 1EX1274 Western Digital Ultrastar SS300 w 2 5 in drive carrier SSD SAS 12Gb s ME 10DW D TCG 800GB 1EX1344 Western Digital Ultrastar SS300 w 2 5 in ...

Page 38: ...5 in drive carrier SSD SAS 12Gb s ME 10DW D TCG 800GB 1EX2075 Sandisk Cloudspeed Ultra Gen II w 2 5 in drive carrier SSD SATA 6Gb s RI 1 8DW D SE 800GB 1EX1280 Western Digital Ultrastar SS530 w 2 5 in drive carrier SSD SAS 12Gb s RI 1DW D SE 960GB 1EX2008 Western Digital Ultrastar SS530 w 2 5 in drive carrier SSD SAS 12Gb s RI 1DW D ISE 960GB 1EX2009 Western Digital Ultrastar SS530 w 2 5 in drive ...

Page 39: ...rive carrier SSD SAS 12Gb s RI 3DW D TCG FIPS 1 6TB 1EX1782 Western Digital Ultrastar SS300 w 2 5 in drive carrier SSD SAS 12Gb s ME 10DW D TCG FIPS 1 6TB 1EX1778 Western Digital Ultrastar SS530 w 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D SE 1 6TB 1EX2004 Western Digital Ultrastar SS530 w 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D ISE 1 6TB 1EX2005 Western Digital Ultrastar SS530 w 2 5 in dri...

Page 40: ...I 3DW D SE 3 2TB 1EX1810 Western Digital Ultrastar SS530 w 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D ISE 3 2TB 1EX1811 Western Digital Ultrastar SS530 w 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D TCG 3 2TB 1EX1812 Western Digital Ultrastar SS530 w 2 5 in drive carrier SSD SAS 12Gb s RI 1DW D ISE 3 84TB 1EX1817 Western Digital Ultrastar SS530 w 2 5 in drive carrier SSD SAS 12Gb s RI 1DW D SE 3...

Page 41: ...TB 1EX1824 Table 20 SSD w 3 5 in to 2 5 in drive carrier Drive Type Interface Drive Writes Encryption Volume Part Number Western Digital Ultrastar SS200 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D ISE 400GB 1EX1291 Western Digital Ultrastar SS200 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D SE 400GB 1EX1293 Western Digital Ultrastar SS200 w 3 5 in to 2 5 in drive carrier S...

Page 42: ...5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D SE 400GB 1EX2020 Western Digital Ultrastar SS530 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D ISE 400GB 1EX2021 Western Digital Ultrastar SS530 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D TCG 400GB 1EX2087 Western Digital Ultrastar SS530 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s ME 10DW D SE 400GB 1EX2012 Western D...

Page 43: ... 800GB 1EX1297 Western Digital Ultrastar SS300 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D TCG 800GB 1EX1308 Western Digital Ultrastar SS300 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D TCG FIPS 800GB 1EX1480 Western Digital Ultrastar SS300 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s ME 10DW D ISE 800GB 1EX1286 Western Digital Ultrastar SS300 w 3 5 in to 2 5 in drive c...

Page 44: ...tal Ultrastar SS530 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 1DW D SE 960GB 1EX2032 Western Digital Ultrastar SS530 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 1DW D ISE 960GB 1EX2033 Western Digital Ultrastar SS530 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 1DW D TCG 960GB 1EX2093 Western Digital Ultrastar SS200 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D ISE...

Page 45: ...3 5 in to 2 5 in drive carrier SSD SATA 6Gb s RI 1 8DW D SE 1 6TB 1EX1319 Western Digital Ultrastar SS530 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D SE 1 6TB 1EX2024 Western Digital Ultrastar SS530 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D ISE 1 6TB 1EX2025 Western Digital Ultrastar SS530 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D TCG 1 6TB 1EX2089 Wester...

Page 46: ... D SE 3 2TB 1EX2026 Western Digital Ultrastar SS530 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D ISE 3 2TB 1EX2027 Western Digital Ultrastar SS530 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 3DW D TCG 3 2TB 1EX2090 Western Digital Ultrastar SS530 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s ME 10DW D SE 3 2TB 1EX2018 Western Digital Ultrastar SS530 w 3 5 in to 2 5 in drive ca...

Page 47: ...DW D SE 7 68TB 1EX0580 Western Digital Ultrastar SS530 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 1DW D SE 7 68TB 1EX2038 Western Digital Ultrastar SS530 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 1DW D ISE 7 68TB 1EX2039 Western Digital Ultrastar SS530 w 3 5 in to 2 5 in drive carrier SSD SAS 12Gb s RI 1DW D TCG 7 68TB 1EX2096 Western Digital Ultrastar SS530 w 3 5 in to 2 5 in dri...

Page 48: ...l Ultrastar SA210 SSD M 2 2280 SATA 6Gb s SED 960GB 1EX1580 Sandisk X600 SSD M 2 2280 SATA 6Gb s N A 1TB 1EX1572 Sandisk X600 SSD M 2 2280 SATA 6Gb s SED 1TB 1EX1577 Western Digital Ultrastar SA210 SSD M 2 2280 SATA 6Gb s SED 1 92TB 1EX1581 Sandisk X600 SSD M 2 2280 SATA 6Gb s N A 2TB 1EX1573 Sandisk X600 SSD M 2 2280 SATA 6Gb s SED 2TB 1EX1578 1 13 List of Supported Server Components Table 22 Lis...

Page 49: ...B DDR4 RDIMM 2 Rank 2666 MHz Micron MTA18ASF2G72PDZ 2G6H1 16GB DDR4 RDIMM 2 Rank 2666 MHz Micron MTA36ASF2G72PZ 2G6B1 16GB DDR4 RDIMM 2 Rank 2666 MHz Micron MTA36ASF2G72PZ 2G6B2 16GB DDR4 RDIMM 2 Rank 2666 MHz Micron MTA36ASF4G72PZ 2G6B2 32GB DDR4 RDIMM 2 Rank 2666 MHz Micron MTA36ASF4G72PZ 2G6D1 32GB DDR4 RDIMM 2 Rank 2666 MHz Micron MTA36ASF4G72PZ 2G6E1 32GB DDR4 RDIMM 2 Rank 2666 MHz Micron MTA...

Page 50: ... Overview 1 13 List of Supported Server Components Brand Model Type Connection Speed Intel X550 T2 NIC 10G BaseT Intel X540 T2 NIC 10G BaseT Chelsio T6225 CR NIC 25G Mellanox ConnectX 4 Lx MCX4121A ACAT NIC 25G 41 ...

Page 51: ...that can be accessed through BMC that are integrated into the system via the RJ45 port on the Ultrastar Serv60 8 The interface is a GUI that is accessible via the BMC management port on the rear of the enclosure The BMC is also accessible using IPMI and using the Redfish RESTful interface For more information visit the Insyde website for BMC documentation or the Intel website for server BIOS docum...

Page 52: ... the SEP returns the last known status rather than blocking the completion of the SCSI operation while doing an immediate polling operation The SES status is updated every 0 5s Typical SES status operations include FRU and drive presence health information and entity names SAS topology maps Report sensor readings temperatures fan speeds voltages currents etc Autonomous Behavior The SEP autonomousl...

Page 53: ...S enclosure information can be obtained through the out of band management port using RESTful API calls to the management port over HTTPS The OOBM ports are configured for DHCP by default 2 4 SCSI Enclosure Services Page 02 The SCSI Send Diagnostic and Receive Diagnostic Results commands can be addressed to a specific SES element in the enclosure There are many different element codes such as Page...

Page 54: ...ar Serv60 8 Each section includes specifications descriptions and images that explain the features of each component In This Chapter Chassis Description 46 IOM Description 47 PSU Description 50 System Fan Description 51 Rails Description 52 CMA Description 54 CMA Lite Description 56 Drive Assembly Description 58 System SSD Description 63 45 ...

Page 55: ...M Other system components are attached to the exterior of the chassis such as the rails to provide rackmounting capability The chassis also houses the baseboard which is mounted in the bottom of the chassis tub and is the primary data pathway that connects the HDDs to the IOM The chassis has internal backflow preventers to prevent hot air from re entering the drives bays 3 1 1 Chassis Specificatio...

Page 56: ...comprised of sections that isolate the data storage drives from transmitting vibration to one another There is a long central bay that contains the enclosure s IOM and the system SSDs There is a large compartment at the back that houses the server motherboard the internal cooling fans and the PSUs The front of the chassis has a metal mesh cover and two handles that swing out from the chassis that ...

Page 57: ...ve board The baseboard completes the connection to the Mini SAS HD ports The IOM contains a primary and two secondary SAS expander chips and an out of band management OOBM chip that connects to the management port on the rear of the enclosure 3 2 1 IOM Specifications Specification Value Connector Type x4 HD Mini SAS connected externally at the rear of the enclosure Number per Enclosure 1 Part Numb...

Page 58: ...IOM Description Figure 18 Layout Table 28 Exterior Components Number Feature 1 IOM Handle 2 Latch Release 3 Internal IO Connector 4 Card Edge Power Receptacle 5 Internal IO Connector 3 2 3 IOM Blank Description Figure 19 Overview Image 49 ...

Page 59: ...operational parameters designed for the enclosure but has no functional component beyond this feature 3 3 PSU Description Figure 20 Overview Image Ultrastar Serv60 8 contains redundant 2000W Power Supply Units PSU Each PSU requires an input voltage of between 200 240 VAC The PSUs are 80 PLUS Platinum certified and utilize C14 power cable receptacles 3 3 1 PSU Specifications Specification Value Pow...

Page 60: ...mponent Overviews 3 4 System Fan Description Figure 21 Layout Table 29 Exterior Components Number Feature 1 Internal Connector 2 C14 Power Receptacle 3 Latch Release Lever 4 Fan 5 Handle 3 4 System Fan Description 51 ...

Page 61: ...ith one rail that attaches directly to the chassis called the inner rail and the other that attaches to the rack The inner rail comes nested inside the outer rail and can be accessed by sliding it out of the outer rail The outer rails attach to the rack and receive the chassis to support it inside the rack The outer rails attach to vertical rack rails that should be set between 32 in 36 in The too...

Page 62: ... or CRU CRU Weight 7 89 kg total 3 95 kg rail 17 4 lbs total 8 7 rail 3 5 2 Rails Layout Figure 24 Layout Table 30 Exterior Components Number Features 1 Lower CMA Connectors 2 Rear Latch Release 3 Rear Rack Mounting Bracket 4 Rear Cover Alignment Bracket 5 Front Rack Mounting Bracket and Latch Release6 6 Inner Rail 7 Upper CMA Connectors 53 ...

Page 63: ... rear vertical rack rails and rest on top of the toolless rail system 3 6 CMA Description Figure 26 Overview Image The cable management assembly CMA provides a number of benefits to protect and manage the cables connected to the PSU ports SAS ports and Ethernet ports It prevents damage to the port connectors and the cables throughout the full travel of the enclosure as it is pulled out of the rack...

Page 64: ...osition by unclipping it from the elbow end of the arm and swinging away from the enclosure when the enclosure is fully inserted in a rack This provides access to connections and components at the rear of the system without having to remove the CMA or disconnect any of the cabling 3 6 1 CMA Specifications Specification Value Extension Range 0 36 in Part Number 1EX1174 Hot Swappable No 12 SAS Cable...

Page 65: ...ables connected to the PSU ports SAS ports and Ethernet ports by securing them to an extendable arm with basket clips that can be opened at the top to adjust add or remove cables The extension of the arm prevents damage or unplugging of the port connectors and cables throughout the full travel of the enclosure as it is pulled out of the rack for servicing The arm can also be moved into a service p...

Page 66: ...1EX1834 2 SAS Cables 2 Power Cords Maximum Number of Cables 2 Ethernet Hot Swappable No FRU or CRU CRU Weight 0 9 kg 1 9 lbs 3 7 2 CMA Lite Layout Figure 29 Layout Table 32 Exterior Components Number Feature 1 Spacer Brackets 2 Nut Plate 3 Rail and Rack Connectors 4 Elbow connector 5 Arm 57 ...

Page 67: ...attaches to the exterior of the data storage drive and caddies the drive into the enclosure It stabilizes the motion of the drive into the drive bay so that the drive properly mounts onto the drive board 3 8 1 Drive Assembly Specifications Specification Value Number per Enclosure up to 60 drives Part Number See the List of Compatible Drives page 19 to find the specific part number required Hot Swa...

Page 68: ...t Overviews 3 8 Drive Assembly Description Figure 31 Layout Table 33 Exterior Components Number Feature 1 Latches 2 Latch Release 3 IO and Power Connectors 4 Drive Carrier 5 Disk Drive 3 8 3 2 5 Drive Carrier Description 59 ...

Page 69: ...he carrier operates by utilizing an innovative clamping mechanism The 2 5 drive is seated in the orientation shown the overview image Then the clamp is inserted to apply pressure to the SSD and secure it in place Table 34 SSD Features Number Feature 1 Drive Holder Clamp 2 SSD 3 Carrier Shell 4 Drive Latch Release 3 8 3 1 Operating the 2 5 Drive Carrier Follow these steps to operate the clamping me...

Page 70: ...s this will allow the clamp to fall from the carrier body and it will have to be reinstalled Figure 34 Clamp Slide clamp shown in blue for visual clarity Step 3 Insert the 2 5 drive into the drive slot so that it is snug into the corner Step 4 Slide the clamp back toward the drive making sure that the two plastic pins on the side of the drive properly install into the drive screwholes If these pin...

Page 71: ... enclosure is partially populated with drives The purpose of the drive blank is to maintain proper airflow and cooling of the enclosure and the components within the enclosure For more information on requirements for a partially populated enclosure see Partially Populated Enclosures page 381 When the number of drives that are used in a row is less then the total that are necessary to fill that row...

Page 72: ...erviews 3 9 System SSD Description Figure 36 3 5 Drive Blank Overview Image Empty drive slots in the center channel must be populated with 2 5 drive blanks Figure 37 2 5 Drive Blank Overview Image 3 9 System SSD Description 63 ...

Page 73: ...drives populating the major data storage bays in the Ultrastar Serv60 8 They are accessible via the storage subsystem architecture through SES or through the Redfish OOBM 3 9 1 System SSD Specifications Table 35 Specification Summary Specification Value Number per Enclosure up to 8 Part Number See the List of Compatible Drives page 19 to find the specific part number required Hot Swappable Yes Wei...

Page 74: ...Service Window 66 IOM Replacement 66 PSU Replacement 70 System Fan Replacement 74 Drive Assembly Replacement 77 System SSD Replacement 82 DIMM Replacement 85 CPU and Heat Sink Module Replacement 113 Heat Sink Replacement 142 M 2 Replacement 175 193 212 233 259 311 65 ...

Page 75: ...OM 60s 5 Minutes PSU 60s 5 Minutes System Fan 60s 5 Minutes Drive Assembly 60s 5 Minutes System SSD 60s 5 Minutes Attention In the case of multiple part failures a failed fan should always be replaced before any other part is replaced Once the enclosure cover is open the failed fan must be removed within a minute The remainder of the replacement of a failed fan should be completed within the 5 min...

Page 76: ...ivating the identify LED on the IOM being replaced Step 3 Uninstall the IOM a Locate the latch release on the IOM and press it in the direction shown in the following image Figure 40 Unlatching the IOM b Grasp both handles one handle in each hand and lift evenly with both hands to ensure the IOM comes out straight This will prevent any damage to the pins on the internal connectors 67 ...

Page 77: ...nal connectors is bent or damaged the IOM will have to be replaced For this reason it is imperative that the IOM is not forced into position that it is inserted straight and that the directions for installing the IOM are followed exactly b Ensure that the handles on the IOM are not latched To unlatch them press the latch release in the direction shown in the following image 68 ...

Page 78: ...lign the IOM with the empty slot on the top of the chassis so that the arrow on the IOM latch release is facing toward the side shown in the following image d Slowly lower the IOM into the empty slot while being careful to keep it level Do not to force it Figure 43 Installing the IOM 69 ...

Page 79: ...the chassis back into the rack Verify that the fans have slowed to their regular RPM This ensures that the enclosure is back to its proper cooling settings 4 3 PSU Replacement Table 38 Replacement Procedure Info Required Tools of People Required Time Required Replacement Window None 1 60s 5 Minutes Step 1 Place the CMA into service position a Unlatch the CMA at the elbow connector by pressing the ...

Page 80: ...position Cables not shown Step 2 Locate the faulty PSU by finding the amber LED lit at the rear of the enclosure Step 3 Detach the retention clip from the PSU cable Figure 46 Cable Retention Mechanism Step 4 Remove the power cable from the faulty PSU Step 5 Uninstall the PSU 71 ...

Page 81: ...g motion to release the latching mechanism Figure 47 Uninstalling PSU b Pull the PSU straight out with even pressure Step 6 Remove the new PSU from its packaging Step 7 Install the PSU a Align the PSU in the orientation shown in the following image b Slide the PSU into the slot until it seats fully into the chassis 72 ...

Page 82: ...d Loop the retention clip on the PSU cables around the cable and pinch it until the clip catches and locks in place Figure 49 Cable Retention Mechanism e Slide the retention clip forward until it stops near the cable connector Doing this will ensure that the retention clip functions properly in the event the cable is pulled on for some reason 73 ...

Page 83: ...ot bind or catch 4 4 System Fan Replacement Table 39 Replacement Procedure Info Required Tools of People Required Time Required Replacement Window None 1 60s 5 Minutes Step 1 Grasp both handles at the front of the enclosure and pull with even pressure to extend the chassis out of the rack until it is stopped by the safety latches The safety latches will prevent the enclosure from coming out of the...

Page 84: ...ating the identify LED on the System Fan being replaced Step 3 Remove the new System Fan from its packaging Step 4 Uninstall the internal System Fan a Lift the System Fan flap and insert a finger into the service hole on the top of the System Fan and pull up to release the latch Figure 52 Lift the System Fan Flap Figure 53 Unlatching System Fan b Use the handle to pull evenly on the component to r...

Page 85: ...m its packaging Step 6 Install the System Fan a Lift the System Fan flap and look inside the empty slot that will receive the System Fan and orient the System Fan so that the connector on the bottom of the fan is on the proper side Figure 55 Lift the System Fan Flap b Lower the fan down into the empty slot Do not force it 76 ...

Page 86: ...nserted and the connectors are mated properly close the housing cover clip as shown in the following image Figure 57 Latching the Fan Housing Closed Step 7 Push the chassis back into the rack Verify that the fan have slowed to their regular RPM This ensures that the enclosure is back to its proper cooling settings 77 ...

Page 87: ...stopped by the safety latches The safety latches will prevent the enclosure from coming out of the rack completely and the cover will remain in the rack attached to the rear alignment brackets Figure 58 Chassis Handle Operation Only extend the enclosure out of the rack as far as is needed to reach the drive being replaced Step 2 Locate the faulty Drive Assembly by finding the illuminated amber LED...

Page 88: ...a Find the latch release mechanism on the Drive Assembly being removed b Insert a finger and a thumb into the latch release and pinch to unlatch the Drive Assembly Figure 60 Unlatch Drive Carrier IOM Not Shown c Lift the Drive Assembly free from the enclosure 79 ...

Page 89: ...the new Drive Assembly from its packaging Step 5 Install the Drive Assembly a Ensure that the enclosure has been pulled out of the rack until the rail latches engage b Find the LED pointer on the top of the drive carrier This pointer should point toward the front of the unit as shown in the following image 80 ...

Page 90: ...4 Part Replacement 4 5 Drive Assembly Replacement Figure 62 LED Pointer Orientation c Align the drive with the empty slot that will receive it Lower it into the slot making sure it stays level and does not snag 81 ...

Page 91: ...stem SSD Replacement Table 41 Replacement Procedure Info Required Tools of People Required Time Required Replacement Window None 1 60s 5 Minutes Step 1 Grasp both handles at the front of the enclosure and pull with even pressure to extend the chassis out of the rack until it is stopped by the safety latches The safety latches will prevent the enclosure from coming out of the rack completely and th...

Page 92: ...lty System SSD by looking for the illuminated fault LED Step 3 Uninstall the System SSD a Lift the center channel flap and press the latch release as shown in the following image Figure 65 Lift the Center Channel Flap Figure 66 Latch Release b Grasp the handle that pops up and pull evenly to remove the component 83 ...

Page 93: ...D from its packaging Step 5 Install the System SSD a Lift the center channel flap and orient the assembly so that the latch release button is facing toward the rear of the system Figure 68 Lift the Center Channel Flap a Align the System SSD with the empty drive slot and lower it slowly into the slot Do not force it 84 ...

Page 94: ...t lower any further press the handle down until it clicks into place Figure 70 System SSD Carrier Latching Closed Step 6 Push the chassis back into the rack Verify that the fan have slowed to their regular RPM This ensures that the enclosure is back to its proper cooling settings 4 7 DIMM Replacement 85 ...

Page 95: ...er T7 Torx screws 3 45m Step 1 Uncable the CMA s a Open all of the basket clips on the CMA s Figure 71 Open Baskets b Remove one cable at a time from the arm making sure not to put too much strain on the arm Step 2 Remove the CMA s a Release all of the connectors that attach the CMA s to the enclosure and the rail There are three total connections that need to be released one at the elbow and two ...

Page 96: ...ly and the cover will remain in the rack attached to the rear alignment brackets Figure 73 Chassis Handle Operation Step 4 Remove all of the drives from the chassis before uninstalling the chassis Be prepared to label the drives as they are removed so they can be reinstalled in the same location in the new chassis Step 5 Follow these steps to remove a Drive Assembly a Find the latch release mechan...

Page 97: ...User Guide 4 Part Replacement 4 7 DIMM Replacement Figure 74 Unlatch Drive Carrier IOM Not Shown c Lift the Drive Assembly free from the enclosure Figure 75 Removing Drive Assembly 88 ...

Page 98: ...e Step 8 Grasp both handles at the front of the enclosure and pull with even pressure to extend the chassis out of the rack until it is stopped by the safety latches Make sure that the top cover comes with the chassis as it is extended out of the rack The safety latches will prevent the enclosure from coming out of the rack completely Step 9 Remove the chassis from the rack a Be prepared to suppor...

Page 99: ...e rack OR while installing it into a rack This can cause serious damage to the unit or serious bodily harm to those handling the unit Always team lift the chassis by gripping the underside of the unit and never try to lift a chassis that is filled with drives f Slide the chassis forward to free it from the rails Place the chassis in a safe location to avoid damage Step 10 Attention Place the enclo...

Page 100: ...User Guide 4 Part Replacement 4 7 DIMM Replacement Figure 78 Lift the System Fan Flap Figure 79 Unlatching System Fan b Use the handle to pull evenly on the component to remove it from the enclosure 91 ...

Page 101: ...ame steps to uninstall the server cover panel apply to both sides of the enclosure with the exception of the number of screws that secure the server cover panel From the rear of the enclosure the left panel contains two screws The panel on the right side of the enclosure contains one screw a Remove the screws that secure the server cover panels to the chassis using a T7 Torx screwdriver Note When ...

Page 102: ...DIMM Replacement Figure 81 Removing the Server Cover Panel Screws b Remove the server cover panel by carefully pulling on the edge where the screws were removed Figure 82 Removing the Server Cover Panel Step 14 Uninstall the fan bay 93 ...

Page 103: ...front of the enclosure The DIMMs located closest to the rear of the enclosure may be replaced without removing the Fan Bays as indicated by the red boxes in the following image Figure 83 Rear DIMMs Location Note Uninstall the fan bay on the side that requires the DIMM replacement a Remove the screw that secures the fan bay to the chassis 94 ...

Page 104: ...ecures the outside of the fan bay to the chassis and pull the pin out and pull up on the fan bay until the cage is clear of the chassis Note The fan bay is connected to the baseboard with a cable and does not need to be disconnected When removing the fan bay to replace DIMMs lay the assembly on the drive cage 95 ...

Page 105: ...User Guide 4 Part Replacement 4 7 DIMM Replacement Figure 85 Fan Bay Pin Figure 86 Removing the Fan Bay c Remove the screws that secure the plenum in place and lift the plenum off of the chassis 96 ...

Page 106: ...ent Note If the DIMM being removed is in the slot closest to the System Fan Bay take special care while removing the DIMM The DIMM in this slot can be removed and installed without removing the System Fan Bay but the area is very constrained due to the lip on the System Fan Bay that rests directly above the DIMMs as seen in the following image 97 ...

Page 107: ...User Guide 4 Part Replacement 4 7 DIMM Replacement Figure 88 DIMMs near the System Fan Bay b Carefully push apart on the DIMM ejector tabs located on either side of the DIMM slots 98 ...

Page 108: ...e the DIMM out of the of DIMM slot and set it aside Figure 90 DIMM Removal Step 16 Install the DIMMs a Remove the new DIMM from the packaging and hold it by the corners to avoid damaging the DIMM b Align the DIMM with the empty slot ensuring that it is facing in the correct direction 99 ...

Page 109: ...M Slot c Firmly press the DIMM into the slot until the ejector tabs snap into place over the notches on either side of the DIMM Figure 92 DIMM Notches Step 17 Install the fan bay a Place the plenum in place behind the empty fan bay slot and install the screws that secure the plenum in place 100 ...

Page 110: ...he chassis taking care not to pinch or damage any cables Figure 94 Installing the Fan Bay d Ensure that the pin located on the inside of the fan bay is latched onto the chassis during the process of seating the fan bay If the pin did not engage use a Flathead screwdriver to disengage the pin by pulling it out and repositioning the fan bay until the pin engages with the chassis 101 ...

Page 111: ...User Guide 4 Part Replacement 4 7 DIMM Replacement Figure 95 Fan Bay Pin Engaged e Install the screw that secures the fan bay to the chassis 102 ...

Page 112: ...he server panel cover into place over the server bay Note The Formex material that the panel is made from is flexible and will allow for the panel to be flexed to fit back into its original placement Figure 97 Installing the Server Cover Panel b Secure the server cover panel using the original screws and a T7 Torx screwdriver 103 ...

Page 113: ...all the System Fan a Lift the System Fan flap and look inside the empty slot that will receive the System Fan and orient the System Fan so that the connector on the bottom of the fan is on the proper side Figure 99 Lift the System Fan Flap b Lower the fan down into the empty slot Do not force it 104 ...

Page 114: ...tors are mated properly close the housing cover clip as shown in the following image Figure 101 Latching the Fan Housing Closed Step 20 Install the remaining system fans in the same manner as the first Step 21 Extend the mid rails out of the rack so that they are protruding from the front of the rack and the safety latches engage 105 ...

Page 115: ... Extend Mid Rails Step 22 Install the chassis into the rails a Extend the bearing plates on the inside of the mid rails until they are fully forward detent has engaged This prevents potential damage due to improper mating of the rails Figure 103 Bearing Plate 106 ...

Page 116: ...facility has a lift that is rated to handle the maximum weight of the fully loaded system In preparation to perform a team lift position one individual on each side of the enclosure to lift and a third individual standing at the protruding rack rails to guide the chassis to mate with rack rails c Team lift the enclosure until the inner rails which are attached to the chassis align with the extende...

Page 117: ...ain Step 23 Now that the chassis is installed test the installation by sliding the enclosure in and out of the rack a minimum of three times If the enclosure binds catches or displays any incorrect motion or behavior repeat the installation Note Adjustments of the vertical rack rails may be required to fix any issues that may occur Step 24 Install the CMA s Note CMA has one arm to be installed at ...

Page 118: ...nto the rack a CMA Standard Repeat these steps to install the upper arm with the elbow facing to the right Step 25 Install the Drive Assembly a Ensure that the enclosure has been pulled out of the rack until the rail latches engage b Find the LED pointer on the top of the drive carrier This pointer should point toward the front of the unit as shown in the following image 109 ...

Page 119: ...ide 4 Part Replacement 4 7 DIMM Replacement Figure 107 LED Pointer Orientation c Align the drive with the empty slot that will receive it Lower it into the slot making sure it stays level and does not snag 110 ...

Page 120: ...ard to seat the Drive Assembly the rest of the way Step 26 Install each drive in the place it was removed from by following the labels or marks that were added earlier Step 27 Cable the CMA s CMA Standard a Unlatch the elbow side of the arm s by pressing the blue button labeled push and then swing the arm s open b Open all of the baskets 111 ...

Page 121: ...nt to use the included cable tie to wrap the CMA bundle to ensure it does not get damaged during transport If the Ultrastar Serv60 8 is instead being installed where it will be operated skip this step Remember to remove the cable ties after the enclosure has reached its final operational location f Reconnect the arm at the elbow to the connectors on the rail CMA Lite a Press the blue latch button ...

Page 122: ...this step Remember to remove the cable ties after the enclosure has reached its final operational location g Reconnect the arm to the rail by the connector at the elbow Step 28 Test for binding in the extension of the arm by gently pulling the enclosure out of the rack ensuring the cables extend properly and that the system doesn t bind at all If it does examine the point at which the binding occu...

Page 123: ...and removed from the rack before replacing the CPU and Heat Sink module Table 43 Procedure Info Required Tools Required Parts of People Required Time Required T30 Torx Screwdriver T15 Torx Screwdriver T30 Torx screws 3 2h Step 1 Uncable the CMA s a Open all of the basket clips on the CMA s Figure 111 Open Baskets b Remove one cable at a time from the arm making sure not to put too much strain on t...

Page 124: ...chassis out of the rack until it is stopped by the safety latches The safety latches will prevent the enclosure from coming out of the rack completely and the cover will remain in the rack attached to the rear alignment brackets Figure 113 Chassis Handle Operation Step 4 Remove all of the drives from the chassis before uninstalling the chassis Be prepared to label the drives as they are removed so...

Page 125: ...er Guide 4 Part Replacement 4 8 CPU and Heat Sink Module Replacement Figure 114 Unlatch Drive Carrier IOM Not Shown c Lift the Drive Assembly free from the enclosure Figure 115 Removing Drive Assembly 116 ...

Page 126: ...tch Release Step 8 Grasp both handles at the front of the enclosure and pull with even pressure to extend the chassis out of the rack until it is stopped by the safety latches Make sure that the top cover comes with the chassis as it is extended out of the rack The safety latches will prevent the enclosure from coming out of the rack completely Step 9 Remove the chassis from the rack a Be prepared...

Page 127: ...is from the rack OR while installing it into a rack This can cause serious damage to the unit or serious bodily harm to those handling the unit Always team lift the chassis by gripping the underside of the unit and never try to lift a chassis that is filled with drives f Slide the chassis forward to free it from the rails Place the chassis in a safe location to avoid damage Step 10 Attention Place...

Page 128: ...4 Part Replacement 4 8 CPU and Heat Sink Module Replacement Figure 118 Lift the System Fan Flap Figure 119 Unlatching System Fan b Use the handle to pull evenly on the component to remove it from the enclosure 119 ...

Page 129: ...all the server cover panel apply to both sides of the enclosure with the exception of the number of screws that secure the server cover panel From the rear of the enclosure the left panel contains two screws The panel on the right side of the enclosure contains one screw a Remove the screws that secure the server cover panels to the chassis using a T7 Torx screwdriver Note When at the rear of the ...

Page 130: ...erver Cover Panel Screws b Remove the server cover panel by carefully pulling on the edge where the screws were removed Figure 122 Removing the Server Cover Panel Step 14 Uninstall the fan bays Note Uninstall the fan bay on both sides a Remove the screw that secures the fan bay to the chassis 121 ...

Page 131: ...cate the pin that secures the outside of the fan bay to the chassis and pull the pin out and pull up on the fan bay until the cage is clear of the chassis Note The fan bay is connected to the baseboard with a cable and does not need to be disconnected When removing the fan bay lay the assembly on the drive cage 122 ...

Page 132: ...ll the remaining fan bay in the same manner as the first Step 16 Uninstall the System Fan Bay a Loosen the captive screws that secure the system fan bay to the chassis using a T15 Torx Screwdriver until the cover comes loose The screws will be retained within the System Fan Bay while uninstalling the part 123 ...

Page 133: ...User Guide 4 Part Replacement 4 8 CPU and Heat Sink Module Replacement Figure 125 Loosening the System Fan Bay Captive Screws b Slide the system fan bay out of the chassis and set it aside 124 ...

Page 134: ...n base a Slide the system fan base up and over the CPUs until clear of the CPUs Set the system fan base to the side with cables still attached The cables are long enough to remain connected during these steps Figure 127 Removing the System Fan Base highlighted in red b Locate and remove the LED brackets that are attached to the Heat Sink 125 ...

Page 135: ... Heat Sink module b The Heat Sink must be removed by loosening the Torx T30 screws in a specific order Use the following diagram to determine the specific order Figure 129 Heat Sink Removal Order c Slide the Heat Sink clear of the socket alignment pins Step 19 Install the CPU and Heat Sink module a Locate the socket alignment pin on the baseboard and the alignment hole on the Heat Sink 126 ...

Page 136: ...t alignment pins Figure 130 Heat Sink Alignment Pins c The Heat Sink must be installed by tightening the Torx T30 screws in a specific order Use the following diagram to determine the specific order Note The Heat Sink screws must be tightened to a torque setting of 12in lbs Do not over tighten Over tightening may cause damage to the parts 127 ...

Page 137: ...base rests on the baseboard b Slide the LED cable and LED bracket into the Heat Sink channel and snap it into place at the top of the Heat Sink Figure 132 Installing the CPU LED Brackets c Install the remaining LED bracket in the same manner as the first Step 21 Install the System Fan Bay a Slide the system fan bay down over the CPUs until the captive screws line up with screw holes on the Heat Si...

Page 138: ...nk Module Replacement b Lift the system fan flap and push in and tighten the captive screws until the system fan bay is secure Figure 133 Lift the System Fan Flap Figure 134 Installing the System Fan Bay Captive Screws Step 22 Install the fan bay 129 ...

Page 139: ...chassis taking care not to pinch or damage any cables Figure 135 Installing the Fan Bay c Ensure that the pin located on the inside of the fan bay is latched onto the chassis during the process of seating the fan bay If the pin did not engage use a Flathead screwdriver to disengage the pin by pulling it out and repositioning the fan bay until the pin engages with the chassis 130 ...

Page 140: ...User Guide 4 Part Replacement 4 8 CPU and Heat Sink Module Replacement Figure 136 Fan Bay Pin Engaged d Install the screw that secures the mid bulkhead fan cage to the chassis 131 ...

Page 141: ...in the same manner as the first Step 24 Install server cover panels a Align and press the server panel cover into place over the server bay Note The Formex material that the panel is made from is flexible and will allow for the panel to be flexed to fit back into its original placement Figure 138 Installing the Server Cover Panel 132 ...

Page 142: ...er Figure 139 Server Cover Panel Screws Step 25 Install the System Fan a Lift the System Fan flap and look inside the empty slot that will receive the System Fan and orient the System Fan so that the connector on the bottom of the fan is on the proper side Figure 140 Lift the System Fan Flap b Lower the fan down into the empty slot Do not force it 133 ...

Page 143: ...the connectors are mated properly close the housing cover clip as shown in the following image Figure 142 Latching the Fan Housing Closed Step 26 Install the remaining system fans in the same manner as the first Step 27 Extend the mid rails out of the rack so that they are protruding from the front of the rack and the safety latches engage 134 ...

Page 144: ...Figure 143 Extend Mid Rails Step 28 Install the chassis into the rails a Extend the bearing plates on the inside of the mid rails until they are fully forward detent has engaged This prevents potential damage due to improper mating of the rails Figure 144 Bearing Plate 135 ...

Page 145: ...is if the facility has a lift that is rated to handle the maximum weight of the fully loaded system In preparation to perform a team lift position one individual on each side of the enclosure to lift and a third individual standing at the protruding rack rails to guide the chassis to mate with rack rails c Team lift the enclosure until the inner rails which are attached to the chassis align with t...

Page 146: ...and try again Step 29 Now that the chassis is installed test the installation by sliding the enclosure in and out of the rack a minimum of three times If the enclosure binds catches or displays any incorrect motion or behavior repeat the installation Note Adjustments of the vertical rack rails may be required to fix any issues that may occur Step 30 Install the CMA s Note CMA has one arm to be ins...

Page 147: ... it back into the rack a CMA Standard Repeat these steps to install the upper arm with the elbow facing to the right Step 31 Install the Drive Assembly a Ensure that the enclosure has been pulled out of the rack until the rail latches engage b Find the LED pointer on the top of the drive carrier This pointer should point toward the front of the unit as shown in the following image 138 ...

Page 148: ... Replacement 4 8 CPU and Heat Sink Module Replacement Figure 148 LED Pointer Orientation c Align the drive with the empty slot that will receive it Lower it into the slot making sure it stays level and does not snag 139 ...

Page 149: ...ress downward to seat the Drive Assembly the rest of the way Step 32 Install each drive in the place it was removed from by following the labels or marks that were added earlier Step 33 Cable the CMA s CMA Standard a Unlatch the elbow side of the arm s by pressing the blue button labeled push and then swing the arm s open b Open all of the baskets 140 ...

Page 150: ...is important to use the included cable tie to wrap the CMA bundle to ensure it does not get damaged during transport If the Ultrastar Serv60 8 is instead being installed where it will be operated skip this step Remember to remove the cable ties after the enclosure has reached its final operational location f Reconnect the arm at the elbow to the connectors on the rail CMA Lite a Press the blue lat...

Page 151: ...ated skip this step Remember to remove the cable ties after the enclosure has reached its final operational location g Reconnect the arm to the rail by the connector at the elbow Step 34 Test for binding in the extension of the arm by gently pulling the enclosure out of the rack ensuring the cables extend properly and that the system doesn t bind at all If it does examine the point at which the bi...

Page 152: ... all cabling and removed from the rack before replacing the Heat Sink Table 44 Procedure Info Required Tools Required Parts of People Required Time Required T30 Torx Screwdriver Plastic Spudger not provided Isopropyl Alcohol and lint free wipes not provided T30 Torx screws 3 2h Step 1 Uncable the CMA s a Open all of the basket clips on the CMA s Figure 152 Open Baskets 143 ...

Page 153: ...nclosure and pull with even pressure to extend the chassis out of the rack until it is stopped by the safety latches The safety latches will prevent the enclosure from coming out of the rack completely and the cover will remain in the rack attached to the rear alignment brackets Figure 154 Chassis Handle Operation Step 4 Remove all of the drives from the chassis before uninstalling the chassis Be ...

Page 154: ...User Guide 4 Part Replacement 4 9 Heat Sink Replacement Figure 155 Unlatch Drive Carrier IOM Not Shown c Lift the Drive Assembly free from the enclosure Figure 156 Removing Drive Assembly 145 ...

Page 155: ...ase Step 8 Grasp both handles at the front of the enclosure and pull with even pressure to extend the chassis out of the rack until it is stopped by the safety latches Make sure that the top cover comes with the chassis as it is extended out of the rack The safety latches will prevent the enclosure from coming out of the rack completely Step 9 Remove the chassis from the rack a Be prepared to supp...

Page 156: ... the rack OR while installing it into a rack This can cause serious damage to the unit or serious bodily harm to those handling the unit Always team lift the chassis by gripping the underside of the unit and never try to lift a chassis that is filled with drives f Slide the chassis forward to free it from the rails Place the chassis in a safe location to avoid damage Step 10 Attention Place the en...

Page 157: ... Guide 4 Part Replacement 4 9 Heat Sink Replacement Figure 159 Lift the System Fan Flap Figure 160 Unlatching System Fan b Use the handle to pull evenly on the component to remove it from the enclosure 148 ...

Page 158: ... The same steps to uninstall the server cover panel apply to both sides of the enclosure with the exception of the number of screws that secure the server cover panel From the rear of the enclosure the left panel contains two screws The panel on the right side of the enclosure contains one screw a Remove the screws that secure the server cover panels to the chassis using a T7 Torx screwdriver Note...

Page 159: ...over Panel Screws b Remove the server cover panel by carefully pulling on the edge where the screws were removed Figure 163 Removing the Server Cover Panel Step 14 Uninstall the fan bays Note Uninstall the fan bay on both sides a Remove the screw that secures the fan bay to the chassis 150 ...

Page 160: ... pin that secures the outside of the fan bay to the chassis and pull the pin out and pull up on the fan bay until the cage is clear of the chassis Note The fan bay is connected to the baseboard with a cable and does not need to be disconnected When removing the fan bay lay the assembly on the drive cage 151 ...

Page 161: ...remaining fan bay in the same manner as the first Step 16 Uninstall the System Fan Bay a Lift the system fan flap and loosen the captive screws that secure the system fan bay to the chassis until the cover comes loose The screws will be retained within the System Fan Bay while uninstalling the part 152 ...

Page 162: ...uide 4 Part Replacement 4 9 Heat Sink Replacement Figure 166 Lift the System Fan Flap Figure 167 Loosening the System Fan Bay Captive Screws b Slide the system fan bay out of the chassis and set it aside 153 ...

Page 163: ... Slide the system fan base up and over the CPUs until clear of the CPUs Set the system fan base to the side with cables still attached The cables are long enough to remain connected during these steps Figure 169 Removing the System Fan Base highlighted in red b Locate and remove the LED brackets that are attached to the Heat Sink 154 ...

Page 164: ... Heat Sink b The Heat Sink must be removed by loosening the Torx T30 screws in a specific order Use the following diagram to determine the specific order Figure 171 Heat Sink Removal Order 4 1 3 2 c Slide the Heat Sink clear of the socket alignment pins Step 19 Remove the CPU from the Heat Sink a Locate the seam that connects the CPU and Heat Sink 155 ...

Page 165: ...ger may need to be worked around the edges of the entire CPU and Heat Sink to separate the two parts Step 20 Install the Heat Sink onto the CPU a Clean the thermal compound from the top of the CPU using isopropyl alcohol and lint free wipes Ensure that the CPU is residue free and dry before installing the replacement Heat Sink b Align the gold triangle on the CPU with the triangle on CPU retainer ...

Page 166: ...r Triangles c Unpack and remove the protective plastic tray that is attached to the bottom of the Heat Sink The protective plastic tray protects the thermal compound until it is ready to be installed d Align the triangles on the CPU and CPU retainer with the chamfer on the Heat Sink 157 ...

Page 167: ...er Guide 4 Part Replacement 4 9 Heat Sink Replacement Figure 174 Heat Sink Chamfer e Press the CPU retainer firmly into the Heat Sink to ensure the thermal compound is evenly spread out across the CPU 158 ...

Page 168: ... 175 Attaching the CPU to the Heat Sink Step 21 Install the Heat Sink onto the CPU socket a Locate the socket alignment pin on the baseboard and the alignment hole on the Heat Sink b Carefully place the Heat Sink module in position on the socket alignment pins 159 ...

Page 169: ... c The Heat Sink must be installed by tightening the Torx T30 screws in a specific order Use the following diagram to determine the specific order Note The Heat Sink screws must be tightened to a torque setting of 12in lbs Do not over tighten Over tightening may cause damage to the parts 160 ...

Page 170: ... rests on the baseboard b Slide the LED cable and LED bracket into the Heat Sink channel and snap it into place at the top of the Heat Sink Figure 178 Installing the CPU LED Brackets c Install the remaining LED bracket in the same manner as the first Step 23 Install the System Fan Bay a Slide the system fan bay down over the CPUs until the captive screws line up with screw holes on the Heat Sink 1...

Page 171: ...the system fan bay is secure Figure 179 Lift the System Fan Flap Figure 180 Installing the System Fan Bay Captive Screws highlighted in red Step 24 Install the fan bay a Align the first fan bay within the location that in which it was uninstalled b Slide the fan bay into the chassis taking care not to pinch or damage any cables 162 ...

Page 172: ... Ensure that the pin located on the inside of the fan bay is latched onto the chassis during the process of seating the fan bay If the pin did not engage use a Flathead screwdriver to disengage the pin by pulling it out and repositioning the fan bay until the pin engages with the chassis 163 ...

Page 173: ...User Guide 4 Part Replacement 4 9 Heat Sink Replacement Figure 182 Fan Bay Pin Engaged d Install the screw that secures the mid bulkhead fan cage to the chassis 164 ...

Page 174: ...same manner as the first Step 26 Install server cover panels a Align and press the server panel cover into place over the server bay Note The Formex material that the panel is made from is flexible and will allow for the panel to be flexed to fit back into its original placement Figure 184 Installing the Server Cover Panel 165 ...

Page 175: ...re 185 Server Cover Panel Screws Step 27 Install the System Fan a Lift the System Fan flap and look inside the empty slot that will receive the System Fan and orient the System Fan so that the connector on the bottom of the fan is on the proper side Figure 186 Lift the System Fan Flap b Lower the fan down into the empty slot Do not force it 166 ...

Page 176: ...ectors are mated properly close the housing cover clip as shown in the following image Figure 188 Latching the Fan Housing Closed Step 28 Install the remaining system fans in the same manner as the first Step 29 Extend the mid rails out of the rack so that they are protruding from the front of the rack and the safety latches engage 167 ...

Page 177: ...89 Extend Mid Rails Step 30 Install the chassis into the rails a Extend the bearing plates on the inside of the mid rails until they are fully forward detent has engaged This prevents potential damage due to improper mating of the rails Figure 190 Bearing Plate 168 ...

Page 178: ...e facility has a lift that is rated to handle the maximum weight of the fully loaded system In preparation to perform a team lift position one individual on each side of the enclosure to lift and a third individual standing at the protruding rack rails to guide the chassis to mate with rack rails c Team lift the enclosure until the inner rails which are attached to the chassis align with the exten...

Page 179: ...again Step 31 Now that the chassis is installed test the installation by sliding the enclosure in and out of the rack a minimum of three times If the enclosure binds catches or displays any incorrect motion or behavior repeat the installation Note Adjustments of the vertical rack rails may be required to fix any issues that may occur Step 32 Install the CMA s Note CMA has one arm to be installed a...

Page 180: ... into the rack a CMA Standard Repeat these steps to install the upper arm with the elbow facing to the right Step 33 Install the Drive Assembly a Ensure that the enclosure has been pulled out of the rack until the rail latches engage b Find the LED pointer on the top of the drive carrier This pointer should point toward the front of the unit as shown in the following image 171 ...

Page 181: ... 4 Part Replacement 4 9 Heat Sink Replacement Figure 194 LED Pointer Orientation c Align the drive with the empty slot that will receive it Lower it into the slot making sure it stays level and does not snag 172 ...

Page 182: ...nward to seat the Drive Assembly the rest of the way Step 34 Install each drive in the place it was removed from by following the labels or marks that were added earlier Step 35 Cable the CMA s CMA Standard a Unlatch the elbow side of the arm s by pressing the blue button labeled push and then swing the arm s open b Open all of the baskets 173 ...

Page 183: ...rtant to use the included cable tie to wrap the CMA bundle to ensure it does not get damaged during transport If the Ultrastar Serv60 8 is instead being installed where it will be operated skip this step Remember to remove the cable ties after the enclosure has reached its final operational location f Reconnect the arm at the elbow to the connectors on the rail CMA Lite a Press the blue latch butt...

Page 184: ...ip this step Remember to remove the cable ties after the enclosure has reached its final operational location g Reconnect the arm to the rail by the connector at the elbow Step 36 Test for binding in the extension of the arm by gently pulling the enclosure out of the rack ensuring the cables extend properly and that the system doesn t bind at all If it does examine the point at which the binding o...

Page 185: ... basket clips on the CMA s Figure 198 Open Baskets b Remove one cable at a time from the arm making sure not to put too much strain on the arm Step 2 Remove the CMA s a Release all of the connectors that attach the CMA s to the enclosure and the rail There are three total connections that need to be released one at the elbow and two at the opposite end b To release a connector press the blue latch...

Page 186: ...ly and the cover will remain in the rack attached to the rear alignment brackets Figure 200 Chassis Handle Operation Step 4 Remove all of the drives from the chassis before uninstalling the chassis Be prepared to label the drives as they are removed so they can be reinstalled in the same location in the new chassis Step 5 Follow these steps to remove a Drive Assembly a Find the latch release mecha...

Page 187: ...User Guide 4 Part Replacement 4 10 M 2 Replacement Figure 201 Unlatch Drive Carrier IOM Not Shown c Lift the Drive Assembly free from the enclosure Figure 202 Removing Drive Assembly 178 ...

Page 188: ...e Step 8 Grasp both handles at the front of the enclosure and pull with even pressure to extend the chassis out of the rack until it is stopped by the safety latches Make sure that the top cover comes with the chassis as it is extended out of the rack The safety latches will prevent the enclosure from coming out of the rack completely Step 9 Remove the chassis from the rack a Be prepared to suppor...

Page 189: ...e serious damage to the unit or serious bodily harm to those handling the unit Always team lift the chassis by gripping the underside of the unit and never try to lift a chassis that is filled with drives f Slide the chassis forward to free it from the rails Place the chassis in a safe location to avoid damage Step 10 Attention Place the enclosure on a flat ESD safe surface and ensure it is stable...

Page 190: ...0 M 2 Replacement Figure 205 Removing the Server Cover Panel Screws b Remove the server cover panel by carefully pulling on the edge where the screws were removed Figure 206 Removing the Server Cover Panel Step 12 Uninstall the M 2 181 ...

Page 191: ...rd b Remove the Philips head screw that secures the M 2 to the baseboard Figure 207 M 2 Screw c Pull the top M 2 out of the connector Figure 208 Uninstalling the M 2s d Repeat the previous substep to remove the bottom M 2 Step 13 Install the M 2 a Locate the M 2 connectors on the baseboard 182 ...

Page 192: ...nnectors b Slide the card edge of the bottom M 2 into the M 2 connector on the baseboard c Slide the card edge of the top M 2 into the M 2 connector on the baseboard Figure 210 M 2 Install Top d Secure both M 2s with the Philips head screw that held the failed M 2s 183 ...

Page 193: ...2 Screw Step 14 Install server cover panels a Align and press the server panel cover into place over the server bay Note The Formex material that the panel is made from is flexible and will allow for the panel to be flexed to fit back into its original placement 184 ...

Page 194: ...he Server Cover Panel b Secure the server cover panel using the original screws and a T7 Torx screwdriver Figure 213 Server Cover Panel Screws Step 15 Extend the mid rails out of the rack so that they are protruding from the front of the rack and the safety latches engage 185 ...

Page 195: ... Extend Mid Rails Step 16 Install the chassis into the rails a Extend the bearing plates on the inside of the mid rails until they are fully forward detent has engaged This prevents potential damage due to improper mating of the rails Figure 215 Bearing Plate 186 ...

Page 196: ...facility has a lift that is rated to handle the maximum weight of the fully loaded system In preparation to perform a team lift position one individual on each side of the enclosure to lift and a third individual standing at the protruding rack rails to guide the chassis to mate with rack rails c Team lift the enclosure until the inner rails which are attached to the chassis align with the extende...

Page 197: ...ain Step 17 Now that the chassis is installed test the installation by sliding the enclosure in and out of the rack a minimum of three times If the enclosure binds catches or displays any incorrect motion or behavior repeat the installation Note Adjustments of the vertical rack rails may be required to fix any issues that may occur Step 18 Install the CMA s Note CMA has one arm to be installed at ...

Page 198: ...nto the rack a CMA Standard Repeat these steps to install the upper arm with the elbow facing to the right Step 19 Install the Drive Assembly a Ensure that the enclosure has been pulled out of the rack until the rail latches engage b Find the LED pointer on the top of the drive carrier This pointer should point toward the front of the unit as shown in the following image 189 ...

Page 199: ...ide 4 Part Replacement 4 10 M 2 Replacement Figure 219 LED Pointer Orientation c Align the drive with the empty slot that will receive it Lower it into the slot making sure it stays level and does not snag 190 ...

Page 200: ...ard to seat the Drive Assembly the rest of the way Step 20 Install each drive in the place it was removed from by following the labels or marks that were added earlier Step 21 Cable the CMA s CMA Standard a Unlatch the elbow side of the arm s by pressing the blue button labeled push and then swing the arm s open b Open all of the baskets 191 ...

Page 201: ...nt to use the included cable tie to wrap the CMA bundle to ensure it does not get damaged during transport If the Ultrastar Serv60 8 is instead being installed where it will be operated skip this step Remember to remove the cable ties after the enclosure has reached its final operational location f Reconnect the arm at the elbow to the connectors on the rail CMA Lite a Press the blue latch button ...

Page 202: ...this step Remember to remove the cable ties after the enclosure has reached its final operational location g Reconnect the arm to the rail by the connector at the elbow Step 22 Test for binding in the extension of the arm by gently pulling the enclosure out of the rack ensuring the cables extend properly and that the system doesn t bind at all If it does examine the point at which the binding occu...

Page 203: ...e Add in card Table 46 Procedure Info Required Tools Required Parts of People Required Time Required T7 Torx Screwdriver T7 Torx screws 3 1h 30m Step 1 Uncable the CMA s a Open all of the basket clips on the CMA s Figure 223 Open Baskets b Remove one cable at a time from the arm making sure not to put too much strain on the arm Step 2 Remove the CMA s a Release all of the connectors that attach th...

Page 204: ...he safety latches The safety latches will prevent the enclosure from coming out of the rack completely and the cover will remain in the rack attached to the rear alignment brackets Figure 225 Chassis Handle Operation Step 4 Remove all of the drives from the chassis before uninstalling the chassis Be prepared to label the drives as they are removed so they can be reinstalled in the same location in...

Page 205: ...User Guide 4 Part Replacement 4 11 Add in Card Replacement Figure 226 Unlatch Drive Carrier IOM Not Shown c Lift the Drive Assembly free from the enclosure Figure 227 Removing Drive Assembly 196 ...

Page 206: ...lease Step 8 Grasp both handles at the front of the enclosure and pull with even pressure to extend the chassis out of the rack until it is stopped by the safety latches Make sure that the top cover comes with the chassis as it is extended out of the rack The safety latches will prevent the enclosure from coming out of the rack completely Step 9 Remove the chassis from the rack a Be prepared to su...

Page 207: ...ssis from the rack OR while installing it into a rack This can cause serious damage to the unit or serious bodily harm to those handling the unit Always team lift the chassis by gripping the underside of the unit and never try to lift a chassis that is filled with drives f Slide the chassis forward to free it from the rails Place the chassis in a safe location to avoid damage Step 10 Uninstall ser...

Page 208: ...d Replacement Figure 230 Removing the Server Cover Panel Screws b Remove the server cover panel by carefully pulling on the edge where the screws were removed Figure 231 Removing the Server Cover Panel Step 11 Uninstall the add in card bracket 199 ...

Page 209: ...acement a From the rear of the enclosure remove the eight screws that secure the add in cards to the enclosure using a T10 Torx Screwdriver Figure 232 Add In Card Screws b Remove the bracket from the end of the chassis Figure 233 Add In Card Bracket 200 ...

Page 210: ...abling from the add in card Figure 235 Add In Card Remove Cabling and Uninstall c Carefully pull up on the add in card until it comes free from the connector on the baseboard Step 13 Install the add in cards a Locate the connector for the add in card being installed b Set the card edge of the add in card on the connector and firmly press down until the add in card is seated 201 ...

Page 211: ...Replacement Figure 236 Add In Card Install and Connect Cabling Step 14 Install the add in card bracket a From the rear of in the enclosure line the add in card bracket up with the holes on the add in cards Figure 237 Add In Card Bracket Removed 202 ...

Page 212: ...eight T10 Torx screws that held the bracket in originally Figure 239 Add In Card Screws Step 15 Install server cover panels a Align and press the server panel cover into place over the server bay Note The Formex material that the panel is made from is flexible and will allow for the panel to be flexed to fit back into its original placement 203 ...

Page 213: ...ng the Server Cover Panel b Secure the server cover panel using the original screws and a T7 Torx screwdriver Figure 241 Server Cover Panel Screws Step 16 Extend the mid rails out of the rack so that they are protruding from the front of the rack and the safety latches engage 204 ...

Page 214: ... 242 Extend Mid Rails Step 17 Install the chassis into the rails a Extend the bearing plates on the inside of the mid rails until they are fully forward detent has engaged This prevents potential damage due to improper mating of the rails Figure 243 Bearing Plate 205 ...

Page 215: ...the facility has a lift that is rated to handle the maximum weight of the fully loaded system In preparation to perform a team lift position one individual on each side of the enclosure to lift and a third individual standing at the protruding rack rails to guide the chassis to mate with rack rails c Team lift the enclosure until the inner rails which are attached to the chassis align with the ext...

Page 216: ...y again Step 18 Now that the chassis is installed test the installation by sliding the enclosure in and out of the rack a minimum of three times If the enclosure binds catches or displays any incorrect motion or behavior repeat the installation Note Adjustments of the vertical rack rails may be required to fix any issues that may occur Step 19 Install the CMA s Note CMA has one arm to be installed...

Page 217: ...ck into the rack a CMA Standard Repeat these steps to install the upper arm with the elbow facing to the right Step 20 Install the Drive Assembly a Ensure that the enclosure has been pulled out of the rack until the rail latches engage b Find the LED pointer on the top of the drive carrier This pointer should point toward the front of the unit as shown in the following image 208 ...

Page 218: ...4 Part Replacement 4 11 Add in Card Replacement Figure 247 LED Pointer Orientation c Align the drive with the empty slot that will receive it Lower it into the slot making sure it stays level and does not snag 209 ...

Page 219: ...ownward to seat the Drive Assembly the rest of the way Step 21 Install each drive in the place it was removed from by following the labels or marks that were added earlier Step 22 Cable the CMA s CMA Standard a Unlatch the elbow side of the arm s by pressing the blue button labeled push and then swing the arm s open b Open all of the baskets 210 ...

Page 220: ...ortant to use the included cable tie to wrap the CMA bundle to ensure it does not get damaged during transport If the Ultrastar Serv60 8 is instead being installed where it will be operated skip this step Remember to remove the cable ties after the enclosure has reached its final operational location f Reconnect the arm at the elbow to the connectors on the rail CMA Lite a Press the blue latch but...

Page 221: ...kip this step Remember to remove the cable ties after the enclosure has reached its final operational location g Reconnect the arm to the rail by the connector at the elbow Step 23 Test for binding in the extension of the arm by gently pulling the enclosure out of the rack ensuring the cables extend properly and that the system doesn t bind at all If it does examine the point at which the binding ...

Page 222: ...quired Time Required 2 Philips Screwdriver Cable Ties for configurations with greater than 10 total cables Tape Measure Low Profile M4 x 3 2mm Philips screws CMA Standard 1 CMA Lite 2 CMA Standard 15m CMA Lite 45m Step 1 Place the CMA s into the service position a Unlatch the CMA s at the elbow connector by pressing the blue release button to unlatch the connector from the rail Figure 251 Unlatchi...

Page 223: ...Figure 252 Cable Retention Mechanism c Power down the enclosure by disconnecting both power cables one from each PSU Step 3 Disconnect the remaining cables from the enclosure Step 4 Uncable the CMA s CMA Standard a Open all of the baskets on the CMA 214 ...

Page 224: ... Replacement Figure 253 Open Baskets b Remove one cable from the CMA at a time making sure not to put too much strain on the arm c Repeat these steps to remove the cables from the second arm CMA Lite a Open all of the baskets on the CMA 215 ...

Page 225: ...g it from either side of the latch There are three total connections that need to be removed one at the elbow and two at the opposite end Figure 255 Unlatching a CMA Connector Step 6 Grasp both handles at the front of the enclosure and pull with even pressure to extend the chassis out of the rack until it is stopped by the safety latches The safety latches will prevent the enclosure from coming ou...

Page 226: ...these steps to remove a Drive Assembly a Find the latch release mechanism on the Drive Assembly being removed b Insert a finger and a thumb into the latch release and pinch to unlatch the Drive Assembly Figure 257 Unlatch Drive Carrier IOM Not Shown c Lift the Drive Assembly free from the enclosure 217 ...

Page 227: ...e drive slot they were removed from in order to add them to the same slot in the future Store the drives in an ESD safe location until the drives are ready to be installed back into an enclosure Step 9 Release the safety latch on the inner rails on each side of the chassis as shown in the following image Figure 259 Inner Rail Safety Latch Release Step 10 Remove the chassis from the rack 218 ...

Page 228: ...om the rack e Ensure that you have the proper support mechanism to hold the chassis in position whether that be a team lifting partner or an appropriate lift Warning Do not lift the chassis by the Cable Tray while removing the chassis from the rack OR while installing it into a rack This can cause serious damage to the unit or serious bodily harm to those handling the unit Always team lift the cha...

Page 229: ...ment 4 12 CMA Replacement Figure 261 Captive Screws Removal b Remove the nut plate from the mounting pin on the back of the spacer bracket Figure 262 Rack Spacer Nut Plate Removal c Remove the spacer brackets from the rack 220 ...

Page 230: ...re 263 Spacer Bracket Removal Step 12 CMA Lite Install the new spacer brackets a Line the spacer bracket up with the bottom of rack unit location of the installed outer rails The bottom of the spacer bracket will rest on top of the bottom outer rail pin 221 ...

Page 231: ...User Guide 4 Part Replacement 4 12 CMA Replacement Figure 264 Spacer Bracket Orientation Figure 265 Spacer Bracket Placement 222 ...

Page 232: ...ion c Using a T15 Torx screwdriver tighten the top captive screw to secure the mounting plate in place Then tighten the remaining captive screws at the bottom of the spacer bracket Torque all four of the captive screws to 3 38 3 61 Nm 30 32 in lbf Figure 267 Captive Screws d Repeat these steps to install the remaining rack spacer Step 13 Install the chassis into the rails 223 ...

Page 233: ...e MUST have no drives installed and requires a two person team lift to install Do not attempt to lift the system if it is fully populated with drives The only case in which the system may be installed or removed with the drives populated is if the facility has a lift that is rated to handle the maximum weight of the fully loaded system In preparation to perform a team lift position one individual ...

Page 234: ...f the rails and push the enclosure the rest of the way into the rack Figure 270 Safety Latch Release e As the chassis is slid into the rack position one installer at the rear of the rack to ensure that the pegs on the sides of the cover will slide correctly into the rear cover alignment brackets on both sides of the rack If the chassis does not install smoothly or snags check that the rear cover a...

Page 235: ...rackets on the rails There should be one at the elbow side and two at the other end Figure 271 CMA Orientation c Slowly slide the enclosure forward to ensure the arm is operating properly then slide it back into the rack a CMA Standard Repeat these steps to install the upper arm with the elbow facing to the right Step 15 Cable the CMA s CMA Standard a Unlatch the elbow side of the arm s by pressin...

Page 236: ...nt to use the included cable tie to wrap the CMA bundle to ensure it does not get damaged during transport If the Ultrastar Serv60 8 is instead being installed where it will be operated skip this step Remember to remove the cable ties after the enclosure has reached its final operational location f Reconnect the arm at the elbow to the connectors on the rail CMA Lite a Press the blue latch button ...

Page 237: ...this step Remember to remove the cable ties after the enclosure has reached its final operational location g Reconnect the arm to the rail by the connector at the elbow Step 16 Make sure the CMA s is in operational position by folding the arm s in toward the enclosure and attaching the elbow end s to the connector s attached to the rail Verify that all of the cabling is in functional order and doe...

Page 238: ...rrect motion or behavior repeat the installation Note Adjustments of the vertical rack rails may be required to fix any issues that may occur Step 20 Grasp both handles at the front of the enclosure and pull with even pressure to extend the chassis out of the rack until it is stopped by the safety latches The safety latches will prevent the enclosure from coming out of the rack completely and the ...

Page 239: ...il latches engage b Find the LED pointer on the top of the drive carrier This pointer should point toward the front of the unit as shown in the following image Figure 276 LED Pointer Orientation c Align the drive with the empty slot that will receive it Lower it into the slot making sure it stays level and does not snag 230 ...

Page 240: ...rive Assembly d Pinch the latch release and carefully press downward to seat the Drive Assembly the rest of the way Step 23 Install each drive in the same way the first was installed Make sure to follow the drive layout in numerical sequence as shown in the following image 231 ...

Page 241: ...he installation of the drives and chassis Step 25 If the chassis is being installed into a rack that will be shipped fully assembled you must install eight four per side of the included M5 x 12mm T15 Flat Head Torx screws into the two brackets at the front of the chassis in the following locations These screws should be tightened to 3 38 3 61 Nm 30 32 in lbf using a Long T15 Torx Screwdriver If th...

Page 242: ...Shipping Bracket Screw Locations CMA Lite Step 26 Plug the enclosure power cords into a PDU to power the enclosure Step 27 Press the power button at the back of the enclosure to power it up Step 28 Double check the power indicators and other LEDs to ensure that the system is booting 4 13 Rails Replacement 233 ...

Page 243: ...Head Torx screws Reuse Included Washers Low Profile M4 x 3 2mm Philips screws included with rail assembly Optional if using CMA Tray 3 Total 2 for Team Lifting Purposes and 1 to Guide and Spot 1h Step 1 Place the CMA into service position a Unlatch the CMA at the elbow connector by pressing the blue release button to unlatch the connector from the rail Figure 281 Unlatching a CMA Connector b Swing...

Page 244: ...wn Step 2 Disconnect the Enclosure from power a Locate the redundant PSUs at the rear of the enclosure b Detach the cable retention clip from both power cords Figure 283 Cable Retention Mechanism c Power down the enclosure by disconnecting both power cables one from each PSU Step 3 Uncable the CMA s 235 ...

Page 245: ... arm making sure not to put too much strain on the arm Step 4 Remove the CMA s a Release all of the connectors that attach the CMA s to the enclosure and the rail There are three total connections that need to be released one at the elbow and two at the opposite end b To release a connector press the blue latch release button and pull the connector free 236 ...

Page 246: ...ll of the drives and reduce the weight Never try to support the weight of the full system by hand Doing so could cause damage to the system or serious bodily harm Step 6 Grasp both handles at the front of the enclosure and pull with even pressure to extend the chassis out of the rack until it is stopped by the safety latches The safety latches will prevent the enclosure from coming out of the rack...

Page 247: ...User Guide 4 Part Replacement 4 13 Rails Replacement Figure 287 Unlatch Drive Carrier IOM Not Shown c Lift the Drive Assembly free from the enclosure Figure 288 Removing Drive Assembly 238 ...

Page 248: ...owing image Figure 289 Inner Rail Safety Latch Release Step 10 Push the chassis back into the rack Step 11 Locate the M5 thumb screws on the top cover of the enclosure that keep it in place when the drawer is extended and unscrew them using a T15 Torx screwdriver This will allow the top cover to move freely with the enclosure when the enclosure is removed Step 12 Remove the chassis from the rack a...

Page 249: ...ft Warning Do not lift the chassis by the Cable Tray while removing the chassis from the rack OR while installing it into a rack This can cause serious damage to the unit or serious bodily harm to those handling the unit Always team lift the chassis by gripping the underside of the unit and never try to lift a chassis that is filled with drives f Slide the chassis forward to free it from the rails...

Page 250: ...and unlatch the springlock on the side of the inner rail Figure 293 Inner Rail Spring Latch c Slide the inner rail toward the front of the enclosure to unlock it from the pegs that secure it to the sidewall and pull it free Step 14 Remove the screws that secure the rack rails to the rack 241 ...

Page 251: ...emoved Make sure you have a solid grip on it before removing the final screw Figure 294 Rear Screw Locations b Uninstall the rest of the screws in the rear rack rail c Move to the front of the rack and remove the three screws that hold the rack latch bracket to the front of the rack using a T15 Torx screwdriver Be careful the rack latch bracket will be free once the screws are removed Make sure yo...

Page 252: ...ails Replacement Figure 295 Rack Latch Bracket Installed Step 15 Uninstall the rack rails from the rack a From the front of the rack locate the release clip as shown in the following image Figure 296 Front Rail Release Clip Operation 243 ...

Page 253: ...e the inner rail that is nested inside the rack rails Note There are Right and Left rails and they must be installed as a set Each inner rail will read R for the right or L for the left embossed on the inside Each outer rail will read R Front for the right or L Front for the left Right and Left refer to when you are facing the front of the rack a Start by sliding the inner rail out of the outer ra...

Page 254: ... press the inner rail flush against the chassis If the keyholes don t line up with the pegs flip the rail length wise to see if this will align them Figure 299 Inner Rail Attachment c Slide the inner rail toward the rear of the chassis to lock it in place There will be an audible click and the mounting pegs will cover the front part of the keyhole Figure 300 Slide Inner Rail d Caution When install...

Page 255: ... REAR that is embossed into the metal of the rail is at the rear end of the rack and the release latch is facing the inside of the rack posts as shown in the following image Figure 301 Rear Rail Latch Release Latch c Align the rail on the rack posts at the U height desired for installation The bottom of the rail will be the lower most U of the total 4U height d Pull the rail toward the rack post u...

Page 256: ...that the rails are aligned properly h Follow these steps for the other outer rail Step 20 Install the rear cover alignment brackets a From the rear of the rack orient the alignment brackets so that the groove that will catch the cover is facing the inside of the rack Figure 303 Alignment Bracket Groove highlighted in red 247 ...

Page 257: ...Torx Screwdriver Add three M5 x 12mm T15 Flat Head Torx screws and three included washers to attach the rear rail the three lower holes to the rack posts as shown in the following image These screws should be tightened to 3 38 3 61 Nm 30 32 in lbf using a Long T15 Torx Screwdriver Figure 304 Screw and Washer Order Caution Be careful to set the screws properly cover alignment bracket and rail to pr...

Page 258: ...nt the brackets so that the screw holes are between the two pins supporting the outer rails as shown in the following image There is a left and a right Use the image below as a guide for how to orient this bracket and mirror it for the other side Notice the increased distance between the top two screw holes and the lower screwholes and the flange being oriented on the outside 249 ...

Page 259: ...er bracket Caution Always install the top cover onto the enclosure before installing the chassis into a rack Not having the top cover installed may damage the alignment brackets Step 22 Install the chassis into the rails a Extend the bearing plates on the inside of the mid rails until they are fully forward detent has engaged This prevents potential damage due to improper mating of the rails 250 ...

Page 260: ...attempt to lift the system if it is fully populated with drives The only case in which the system may be installed or removed with the drives populated is if the facility has a lift that is rated to handle the maximum weight of the fully loaded system In preparation to perform a team lift position one individual on each side of the enclosure to lift and a third individual standing at the protrudin...

Page 261: ...of the rails and push the enclosure the rest of the way into the rack Figure 309 Safety Latch Release e As the chassis is slid into the rack position one installer at the rear of the rack to ensure that the pegs on the sides of the cover will slide correctly into the rear cover alignment brackets on both sides of the rack If the chassis does not install smoothly or snags check that the rear cover ...

Page 262: ... drives by following the labeling scheme noted earlier If not proceed to the cabling section Step 24 If the chassis is being installed into a rack that will be shipped fully assembled you must install eight four per side of the included M5 x 12mm T15 Flat Head Torx screws into the two brackets at the front of the chassis in the following locations These screws should be tightened to 3 38 3 61 Nm 3...

Page 263: ...Locations CMA Lite Step 25 Install the Drive Assembly a Ensure that the enclosure has been pulled out of the rack until the rail latches engage b Find the LED pointer on the top of the drive carrier This pointer should point toward the front of the unit as shown in the following image 254 ...

Page 264: ...de 4 Part Replacement 4 13 Rails Replacement Figure 313 LED Pointer Orientation c Align the drive with the empty slot that will receive it Lower it into the slot making sure it stays level and does not snag 255 ...

Page 265: ...ive in the place it was removed from by following the labels or marks that were added earlier Step 27 Install the CMA s Note CMA has one arm to be installed at the lower position This arm should have the elbow on the left side a Orient the CMA so that the elbow is on the left hand side b Attach all three of the connectors to the brackets on the rails There should be one at the elbow side and two a...

Page 266: ...e arm is operating properly then slide it back into the rack a CMA Standard Repeat these steps to install the upper arm with the elbow facing to the right Step 28 Cable the CMA s CMA Standard a Unlatch the elbow side of the arm s by pressing the blue button labeled push and then swing the arm s open b Open all of the baskets 257 ...

Page 267: ...ant to use the included cable tie to wrap the CMA bundle to ensure it does not get damaged during transport If the Ultrastar Serv60 8 is instead being installed where it will be operated skip this step Remember to remove the cable ties after the enclosure has reached its final operational location f Reconnect the arm at the elbow to the connectors on the rail CMA Lite a Press the blue latch button...

Page 268: ... this step Remember to remove the cable ties after the enclosure has reached its final operational location g Reconnect the arm to the rail by the connector at the elbow Step 29 Test for binding in the extension of the arm by gently pulling the enclosure out of the rack ensuring the cables extend properly and that the system doesn t bind at all If it does examine the point at which the binding occ...

Page 269: ...el M5 x 12mm T15 Flat Head Torx screws Included Washers Low Profile M4 x 3 2mm Philips screws included with rail assembly 3 2h Step 1 Place the CMA into service position a Unlatch the CMA at the elbow connector by pressing the blue release button to unlatch the connector from the rail Figure 318 Unlatching a CMA Connector b Swing the CMA away from the enclosure c The arm should be extended away fr...

Page 270: ...Cables not shown Step 2 Disconnect the Enclosure from power a Locate the redundant PSUs at the rear of the enclosure b Detach the cable retention clip from both power cords Figure 320 Cable Retention Mechanism c Power down the enclosure by disconnecting both power cables one from each PSU 261 ...

Page 271: ...re 321 Open Baskets b Remove one cable at a time from the arm making sure not to put too much strain on the arm Step 5 Remove the CMA s a Release all of the connectors that attach the CMA s to the enclosure and the rail There are three total connections that need to be released one at the elbow and two at the opposite end b To release a connector press the blue latch release button and pull the co...

Page 272: ...ng mechanism Figure 323 Uninstalling PSU b Pull the PSU straight out with even pressure Step 7 Grasp both handles at the front of the enclosure and pull with even pressure to extend the chassis out of the rack until it is stopped by the safety latches The safety latches will prevent the enclosure from coming out of the rack completely and the cover will remain in the rack attached to the rear alig...

Page 273: ... as they are removed so they can be reinstalled in the same location in the new chassis Step 9 Follow these steps to remove a Drive Assembly a Find the latch release mechanism on the Drive Assembly being removed b Insert a finger and a thumb into the latch release and pinch to unlatch the Drive Assembly Figure 325 Unlatch Drive Carrier IOM Not Shown c Lift the Drive Assembly free from the enclosur...

Page 274: ...mark the drives with the drive slot they were removed from in order to add them to the same slot in the future Store the drives in an ESD safe location until the drives are ready to be installed back into an enclosure Step 11 Uninstall the IOM a Locate the latch release on the IOM and press it in the direction shown in the following image Figure 327 Unlatching the IOM 265 ...

Page 275: ...nsure the IOM comes out straight This will prevent any damage to the pins on the internal connectors Figure 328 Removing IOM Step 12 Remove the IOM Blank from IOM slot B Step 13 Uninstall the System SSD a Lift the center channel flap and press the latch release as shown in the following image Figure 329 Lift the Center Channel Flap 266 ...

Page 276: ...evenly to remove the component Figure 331 System SSD Removal Step 14 Uninstall the rest of the System SSD assemblies in the same way as the first Step 15 Uninstall the internal System Fan a Lift the System Fan flap and insert a finger into the service hole on the top of the System Fan and pull up to release the latch 267 ...

Page 277: ...r Guide 4 Part Replacement 4 14 Chassis Replacement Figure 332 Lift the System Fan Flap Figure 333 Unlatching System Fan b Use the handle to pull evenly on the component to remove it from the enclosure 268 ...

Page 278: ...ails on each side of the chassis as shown in the following image Figure 335 Inner Rail Safety Latch Release Step 18 Push the chassis back into the rack Step 19 Locate the M5 thumb screws on the top cover of the enclosure that keep it in place when the drawer is extended and unscrew them using a T15 Torx screwdriver This will allow the top cover to move freely with the enclosure when the enclosure ...

Page 279: ...f the rack The safety latches will prevent the enclosure from coming out of the rack completely Step 21 Remove the chassis from the rack a Be prepared to support the enclosure once it is free of the rails by having a second person or a lift to support the enclosure b Grasp both handles at the front of the enclosure and pull with even pressure until the enclosure will not extend further c Locate th...

Page 280: ...de of the unit and never try to lift a chassis that is filled with drives f Slide the chassis forward to free it from the rails Place the chassis in a safe location to avoid damage Step 22 Uninstall server cover panels Note The same steps to uninstall the server cover panel apply to both sides of the enclosure with the exception of the number of screws that secure the server cover panel From the r...

Page 281: ...ver Cover Panel Step 23 Uninstall the server cover panel in the same manner as the first Step 24 Uninstall the fan bay a Remove the screw that secures the fan bay to the chassis Figure 340 Removing the Fan Bay Screws b Locate the pin that secures the outside of the fan bay to the chassis and pull the pin out and pull up on the fan bay until the cage is clear of the chassis 272 ...

Page 282: ...nt 4 14 Chassis Replacement Note The fan bay is connected to the baseboard with a cable and does not need to be disconnected When removing the fan bay to replace DIMMs lay the assembly on the drive cage Figure 341 Fan Bay Pin 273 ...

Page 283: ...he remaining fan bay in the same manner as the first Step 26 Uninstall the DIMMs a Locate the DIMMs on both sides of the server b Carefully push apart on the DIMM ejector tabs located on either side of the DIMM slots Figure 343 DIMM Ejector Tabs c Slide the DIMM out of the of DIMM slot and set it aside 274 ...

Page 284: ... DIMM Removal Step 27 Uninstall the System Fan Bay a Loosen the captive screws that secure the system fan bay to the chassis using a T15 Torx Screwdriver until the cover comes loose The screws will be retained within the System Fan Bay while uninstalling the part 275 ...

Page 285: ...User Guide 4 Part Replacement 4 14 Chassis Replacement Figure 345 Loosening the System Fan Bay Captive Screws b Slide the system fan bay out of the chassis and set it aside 276 ...

Page 286: ... Slide the system fan base up and over the CPUs until clear of the CPUs Set the system fan base to the side with cables still attached The cables are long enough to remain connected during these steps Figure 347 Removing the System Fan Base highlighted in red b Locate and remove the LED brackets that are attached to the Heat Sink 277 ...

Page 287: ...ules b The Heat Sink must be removed by loosening the Torx T30 screws in a specific order Use the following diagram to determine the specific order Figure 349 Heat Sink Removal Order c Slide the Heat Sink clear of the socket alignment pins Step 30 Uninstall the M 2 a Locate the M 2 installed on the baseboard b Remove the Philips head screw that secures the M 2 to the baseboard 278 ...

Page 288: ... M 2 out of the connector Figure 351 Uninstalling the M 2s d Repeat the previous substep to remove the bottom M 2 Step 31 Uninstall the add in card bracket a From the rear of the enclosure remove the eight screws that secure the add in cards to the enclosure using a T10 Torx Screwdriver 279 ...

Page 289: ...User Guide 4 Part Replacement 4 14 Chassis Replacement Figure 352 Add In Card Screws b Remove the bracket from the end of the chassis Figure 353 Add In Card Bracket 280 ...

Page 290: ... from the add in card Figure 355 Add In Card Remove Cabling and Uninstall c Carefully pull up on the add in card until it comes free from the connector on the baseboard Step 33 Install the DIMMs a Remove the new DIMM from the packaging and hold it by the corners to avoid damaging the DIMM b Align the DIMM with the empty slot ensuring that it is facing in the correct direction 281 ...

Page 291: ...slot until the ejector tabs snap into place over the notches on either side of the DIMM Figure 357 DIMM Notches Step 34 Install the CPU and Heat Sink module a Locate the socket alignment pin on the baseboard and the alignment hole on the Heat Sink b Carefully place the CPU and Heat Sink module in position on the socket alignment pins 282 ...

Page 292: ... c The Heat Sink must be installed by tightening the Torx T30 screws in a specific order Use the following diagram to determine the specific order Note The Heat Sink screws must be tightened to a torque setting of 12in lbs Do not over tighten Over tightening may cause damage to the parts 283 ...

Page 293: ...ts on the baseboard b Slide the LED cable and LED bracket into the Heat Sink channel and snap it into place at the top of the Heat Sink Figure 360 Installing the CPU LED Brackets c Install the remaining LED bracket in the same manner as the first Step 36 Install the System Fan Bay a Slide the system fan bay down over the CPUs until the captive screws line up with screw holes on the Heat Sink 284 ...

Page 294: ...s Replacement b Lift the system fan flap and push in and tighten the captive screws until the system fan bay is secure Figure 361 Lift the System Fan Flap Figure 362 Installing the System Fan Bay Captive Screws Step 37 Install the fan bay 285 ...

Page 295: ...taking care not to pinch or damage any cables Figure 363 Installing the Fan Bay c Ensure that the pin located on the inside of the fan bay is latched onto the chassis during the process of seating the fan bay If the pin did not engage use a Flathead screwdriver to disengage the pin by pulling it out and repositioning the fan bay until the pin engages with the chassis 286 ...

Page 296: ...User Guide 4 Part Replacement 4 14 Chassis Replacement Figure 364 Fan Bay Pin Engaged d Install the screw that secures the mid bulkhead fan cage to the chassis 287 ...

Page 297: ...maining fan bay in the same manner as the first Step 39 Install the M 2 a Locate the M 2 connectors on the baseboard Figure 366 M 2 Connectors b Slide the card edge of the bottom M 2 into the M 2 connector on the baseboard c Slide the card edge of the top M 2 into the M 2 connector on the baseboard 288 ...

Page 298: ... both M 2s with the Philips head screw that held the failed M 2s Figure 368 M 2 Screw Step 40 Install the add in cards a Locate the connector for the add in card being installed b Set the card edge of the add in card on the connector and firmly press down until the add in card is seated 289 ...

Page 299: ...placement Figure 369 Add In Card Install and Connect Cabling Step 41 Install the add in card bracket a From the rear of in the enclosure line the add in card bracket up with the holes on the add in cards Figure 370 Add In Card Bracket Removed 290 ...

Page 300: ...ght T10 Torx screws that held the bracket in originally Figure 372 Add In Card Screws Step 42 Install server cover panels a Align and press the server panel cover into place over the server bay Note The Formex material that the panel is made from is flexible and will allow for the panel to be flexed to fit back into its original placement 291 ...

Page 301: ...rews and a T7 Torx screwdriver Figure 374 Server Cover Panel Screws Step 43 Install the remaining server cover panel in the same manner as the first Step 44 Uninstall the inner rails from the sides of the chassis a Unscrew the three Low Profile M4 x 3 2mm Philips screws that attach the inner rails to the chassis using a 2 Philips head screwdriver 292 ...

Page 302: ...cate and unlatch the springlock on the side of the inner rail Figure 376 Inner Rail Spring Latch c Slide the inner rail toward the front of the enclosure to unlock it from the pegs that secure it to the sidewall and pull it free Note Follow the next step if the cable tray was installed 293 ...

Page 303: ...nner rail will read R for the right or L for the left embossed on the side that faces away from the chassis Right and Left are with reference to looking at the front of the enclosure a Orient the inner rails so that the flat side is facing the enclosure and the side with the grooves is facing away from the enclosure b Align the keyholes on the inner rail to the mounting pegs on the side of the enc...

Page 304: ...ge to the slides inside the rail Install the three special low profile M4 x 3 2mm Philips screws provided to secure the inner rail to the chassis e Follow these steps for the second inner rail on the opposite side of the enclosure Step 47 Attach a cable tie mount to the cable tray a Clean the surface of the cable tray under the mounting area with isopropyl alcohol and allow to dry b Adhere a cable...

Page 305: ...80 Extend Mid Rails Step 49 Install the chassis into the rails a Extend the bearing plates on the inside of the mid rails until they are fully forward detent has engaged This prevents potential damage due to improper mating of the rails Figure 381 Bearing Plate 296 ...

Page 306: ...e facility has a lift that is rated to handle the maximum weight of the fully loaded system In preparation to perform a team lift position one individual on each side of the enclosure to lift and a third individual standing at the protruding rack rails to guide the chassis to mate with rack rails c Team lift the enclosure until the inner rails which are attached to the chassis align with the exten...

Page 307: ...hat the rear cover alignment brackets are not interfering with the chassis sidewalls and try again Step 50 Secure the chassis top cover to the rack using the captive M5 thumb screws as shown in the following image Use a T15 Torx screwdriver and tighten the screws to 3 38 3 61 Nm 30 32 in lbf Figure 384 Cover Retention Screws Step 51 Now that the chassis is installed test the installation by slidin...

Page 308: ...ould be one at the elbow side and two at the other end Figure 385 CMA Orientation c Slowly slide the enclosure forward to ensure the arm is operating properly then slide it back into the rack a CMA Standard Repeat these steps to install the upper arm with the elbow facing to the right Step 53 Grasp both handles at the front of the enclosure and pull with even pressure to extend the chassis out of ...

Page 309: ... straight and that the directions for installing the IOM are followed exactly b Ensure that the handles on the IOM are not latched To unlatch them press the latch release in the direction shown in the following image Figure 387 Unlatching IOM Handles c Align the IOM with the empty slot on the top of the chassis so that the arrow on the IOM latch release is facing toward the side shown in the follo...

Page 310: ...ORCE IT Instead back the IOM out check the pins to make sure none are damaged and try again f Once the IOM is seated properly in the slot close the handles until they latch closed Step 55 Install the drive blank in slot B using the same method as installing the IOM Step 56 Install the System SSD a Lift the center channel flap and orient the assembly so that the latch release button is facing towar...

Page 311: ...t slowly into the slot Do not force it Figure 390 System SSD Install a Once the SSD will not lower any further press the handle down until it clicks into place Figure 391 System SSD Carrier Latching Closed Step 57 Install the rest of the System SSDs in the same manner as the first Step 58 Install the System Fan 302 ...

Page 312: ...rient the System Fan so that the connector on the bottom of the fan is on the proper side Figure 392 Lift the System Fan Flap b Lower the fan down into the empty slot Do not force it Figure 393 Installing a System Fan c When the fan is fully inserted and the connectors are mated properly close the housing cover clip as shown in the following image 303 ...

Page 313: ...maining system fans in the same manner as the first Step 60 Install the Drive Assembly a Ensure that the enclosure has been pulled out of the rack until the rail latches engage b Find the LED pointer on the top of the drive carrier This pointer should point toward the front of the unit as shown in the following image 304 ...

Page 314: ...e 4 Part Replacement 4 14 Chassis Replacement Figure 395 LED Pointer Orientation c Align the drive with the empty slot that will receive it Lower it into the slot making sure it stays level and does not snag 305 ...

Page 315: ...at were added earlier Step 62 If the chassis is being installed into a rack that will be shipped fully assembled you must install eight four per side of the included M5 x 12mm T15 Flat Head Torx screws into the two brackets at the front of the chassis in the following locations These screws should be tightened to 3 38 3 61 Nm 30 32 in lbf using a Long T15 Torx Screwdriver If this chassis will not ...

Page 316: ...Figure 397 Shipping Bracket Screw Locations Figure 398 Shipping Bracket Screw Locations CMA Lite Step 63 Install the PSU a Align the PSU in the orientation shown in the following image b Slide the PSU into the slot until it seats fully into the chassis 307 ...

Page 317: ...U d Loop the retention clip on the PSU cables around the cable and pinch it until the clip catches and locks in place Figure 400 Cable Retention Mechanism e Slide the retention clip forward until it stops near the cable connector Doing this will ensure that the retention clip functions properly in the event the cable is pulled on for some reason 308 ...

Page 318: ...ing bracket c Swing the crossbar so that the thumbscrew lines up with the mounting hole on the opposite side of the enclosure d Press the crossbar against the CMA mounting bracket and secure the crossbar in place by pressing and turning the thumbscrew clockwise until snug a Check that the crossbar is fully secured to the CMA mounting bracket by pulling on the bar to ensure it does not move Step 66...

Page 319: ...tant to use the included cable tie to wrap the CMA bundle to ensure it does not get damaged during transport If the Ultrastar Serv60 8 is instead being installed where it will be operated skip this step Remember to remove the cable ties after the enclosure has reached its final operational location f Reconnect the arm at the elbow to the connectors on the rail CMA Lite a Press the blue latch butto...

Page 320: ...p this step Remember to remove the cable ties after the enclosure has reached its final operational location g Reconnect the arm to the rail by the connector at the elbow Step 67 Test for binding in the extension of the arm by gently pulling the enclosure out of the rack ensuring the cables extend properly and that the system doesn t bind at all If it does examine the point at which the binding oc...

Page 321: ...ther to communicate the length in which connectors velcro and the CMA cage must be set at to avoid binding or snagging Note The measurement provided in this section are only suggested values based on product testing Your specific situation may vary Adjust the measurement as necessary to avoid cable binding or sagging below the rear of the enclosure 1 Identify the configuration that is needed for t...

Page 322: ...up to four SFP and two HD Mini SAS cables installed into a CMA arm Figure 405 Service Loop Dimension Figure Table 51 Service Loop Dimension Table A B C 6in 12in 16in 4 15 3 Cable Configuration for CMA Lite 4 15 3 1 Maximum HD Mini SAS Configuration This configuration includes the use of up to two HD Mini SAS cables two Ethernet cables and two power cables installed into a CMA Lite arm 313 ...

Page 323: ...abling for CMA Standard and CMA Lite Figure 406 Service Loop Diagram Table 52 Service Loop Lengths Cable Identifier Length to First Basket Clip A 16 in 406 mm B 18 in 457 mm C 19 in 483 mm D 22 in 559 mm E 23 in 584 mm F 23 in 584 mm 314 ...

Page 324: ...m Management In This Chapter Storage Subsystem Firmware Upgrade 316 Configuring OOBM Network Settings 327 BIOS Firmware Update 329 BMC Web GUI 334 Zoning 376 Subenclosure Nickname 379 Partially Populated Enclosures 381 315 ...

Page 325: ...targets are referred to as SCSI devices and appear as dev in the Windows Firmware Upgrade Required Downloads SG3 Utils download version 1 42 from the SG3 Utils website at http sg danny cz sg sg3_utils html 5 1 1 Downloading Firmware from the Support Portal Note The product must be registered in order to download firmware updates Step 1 Open a web browser and go to https portal wdc com Support s Th...

Page 326: ...r Download section expand the Firmware section and select the check box for the firmware file s Figure 409 Select Files for Download section c From the Review Download Files section review the selected files and click DOWNLOAD FILES to download the entire file selection from that section Figure 410 Review Download Files section 317 ...

Page 327: ... GUI or by connecting to the server subsystem management port at the rear of the enclosure Step 2 Type the sg_scan i command to verify that the enclosure has been found by the server Step 3 The following upgrade preparation steps apply only if the user is upgrading via OOBM If this does not apply please proceed to the upgrade procedure a IMPORTANT There is a firmware upgrade requirement which requ...

Page 328: ... indicated by the XXX XXX XXX XXX in the results as shown in the following example Element type Enclosure services controller electronics subenclosure id 0 ti 5 Overall descriptor empty Element 0 descriptor ESCE IOMA IOM PART NUM IOM SERIAL NUM 5000CCAB0500003C XXX XXX XXX XXX 5 1 3 Linux Upgrade to New Firmware To download the new firmware package do the following Step 1 Locate the dev device nam...

Page 329: ...nd sg_ses device p0xe The first time this command is issued the output may be inaccurate please ignore and issue the command again The string to observe for download microcode status is Complete no error start after hard reset or power cycle 0x11 before proceeding to the activate step Example output sg_ses dev p 0xe HGST H4060 S 2040 Download microcode status diagnostic page number of secondary su...

Page 330: ...sh out of band management to make a GET request to the following target curl G k u admin admin H Content type application json https ip address redfish v1 UpdateService Actions UpdateService SimpleUpdate Status Note Execute the command until you see the following result ErrorCode 0 StatusCode 2 Description FW update completed Waiting for activation EstimatedRemainingMinutes 0 Attention If the OOBM...

Page 331: ...e system Step 2 Log on to the Windows server and launch a command prompt Step 3 Input the sg_scan s command to find the IOM devices to ensure that they can be accessed Note If the Ultrastar Serv60 8 is connected to an HBA that does not present the Enclosure Services Processor to the host for management purposes Western Digital recommends attaching the Ultrastar Serv60 8 to a host that does expose ...

Page 332: ...ctronics subenclosure id 0 ti 5 Overall descriptor empty Element 0 descriptor ESCE IOMA IOM PART NUM IOM SERIAL NUM 5000CCAB0500003C XXX XXX XXX XXX 5 1 6 Windows Upgrade to New Firmware To download the new firmware package do the following Step 1 Input the sg_scan s command to find the IOM devices to ensure that they can be accessed Note If the Ultrastar Serv60 8 is connected to an HBA that does ...

Page 333: ... is issued the output may be inaccurate please ignore and issue the command again The string to observe for download microcode status is Complete no error start after hard reset or power cycle 0x11 before proceeding to the activate step Example output sg_ses 0 p 0xe HGST H4060 S 2040 Download microcode status diagnostic page number of secondary subenclosures 0 generation code 0x0 subenclosure iden...

Page 334: ...f the OOBM is not being used query Page Eh by executing the following command sg_ses device p0xe The first time this command is issued the output may be inaccurate please ignore and issue the command again The string to observe for download microcode status is Complete no error start after hard reset or power cycle 0x11 before proceeding to the activate step Example output sg_ses dev p 0xe HGST H4...

Page 335: ...I tftp tftp IP address Windows Example ImageURI https https IP address Step 4 To check the status of this process make a GET request to the following target Note This command may need to be issued multiple times until it reports a completed status This should be done before completing the remainder of the procedure curl G k u admin admin H Content type application json https IP address redfish v1 ...

Page 336: ...OST k u admin admin H Content type application json https OOBM IOMB IP Address redfish v1 Chassis IOModuleBFRU Actions Chassis Reset 5 2 Configuring OOBM Network Settings 5 2 1 Configuring OOBM Network Settings Using SES Changing the OOBM Network Configuration Step 1 To change the OOBM network configuration enter the following sg_wr_mode dev dbd page 0x23 0x01 contents e3 01 00 1A IOM 00 00 00 set...

Page 337: ...0 1 To change the OOBM network configuration on IOM A to DHCP sg_wr_mode dev sg3 dbd page 0x23 0x01 contents e3 01 00 1A 01 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Device dev sg3 IOM 01 IOM A Setting 01 DHCP IP Address 0 0 0 0 Netmask 0 0 0 0 Gateway 0 0 0 0 To change the OOBM network configuration on IOM B to DHCP sg_wr_mode dev sg3...

Page 338: ...0A FF FF FF 00 C0 A8 00 01 00 00 00 00 C0 A8 00 0A FF FF FF 00 C0 A8 00 01 dev The result when IOM B is not booting no IP e3 01 00 30 03 00 00 00 00 00 00 00 C0 A8 00 0A FF FF FF 00 C0 A8 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 dev Note Setting an invalid gateway will result in that field being zeroed out 5 3 BIOS Firmware Update Requirements This section outlines the requirements an...

Page 339: ... a SSH into the enclosure b Check the current BIOS version by issuing the command sudo dmidecode t 0 grep Version A BIOS ID number will be displayed with the BIOS version number contained in it To learn how to read the BIOS ID see BIOS Firmware Update page 329 Current BIOS Version Example Version SE5C620 86B 00 01 0009 101920170742 c Verify that the version of the BIOS is incrementally earlier ver...

Page 340: ... 0014 Timeout 1 seconds BootOrder 0014 0005 0007 0009 000B 000D 000F 0011 0013 0004 0006 0008 000A 000C 0000 0001 0002 000E 0010 0012 0003 Boot0000 Enter Setup Boot0001 Boot Device List Boot0002 Network Boot Boot0003 Launch EFI Shell d Verify that BootNext has changed to 0003 The BootNext value indicates what option will be booted next when the enclosure is restarted e Restart the enclosure The EF...

Page 341: ...mware using the Legacy Boot Mode Step 1 Create a FAT32 boot partition on a USB drive that has 1GB or greater worth of space and load the BIOS update files onto the partition Note The Startup nsh file must be located at the root of the EFI partition Do not move the Startup nsh into the other folder that is part of the BIOS update Step 2 Plug the USB drive into a USB port on the rear of the enclosur...

Page 342: ...ugh its boot sequence press F6 and select EFI shell from the boot device menu Figure 416 Launch EFI Shell The EFI shell will automatically launch the Startup nsh file and start the BIOS update The BIOS will begin to flash on the system and the enclosure will restart Once the system restarts it will run through the different components to verify that there were no errors that occurred during the up...

Page 343: ...b GUI and how to use the different features to interact with the enclosure 5 4 1 BMC Web GUI Overview The BMC Web GUI is a web based management interface that allows users to interact with the enclosure The user can configure network settings manage profiles check the health of the enclosure and components within the enclosure configure remote settings generate diagnostic logs and so on This overv...

Page 344: ...ess the BMC Web GUI Table 53 Web Browser Version Google Chrome 66 0 3359 139 Official Build 64 bit or newer Mozilla Firefox 59 0 2 64 bit or newer Microsoft Edge Microsoft Edge 41 16299 402 0 or newer Microsoft EdgeHTML 16 16299 or newer Internet Explorer 11 0 9600 16428 or newer Note Internet Explorer 11 cannot mount ISO images with the HTML 5 media feature Safari 11 0 3 11604 5 6 1 1 or newer 5 ...

Page 345: ...t in the display of less critical information Administrators will have access to all of the features and information related to the BMC Web GUI Figure 420 BMC Web GUI Dashboard For contextual information on how specific features in the dashboard function click the Help button located in the Actions Menu in the top right hand corner of the BMC Web GUI The BMC Web GUI Help guides the user on specifi...

Page 346: ...ddress label that is affixed to the rear of the enclosure Figure 422 MAC Address Label Location Table 54 Example MAC Address Offsets Offset NIC 6 Host 1 5 Host 2 4 Not Used 3 Not Used 2 BMC Channel 1 1 BMC Channel 2 0 BMC Channel 3 dedicated BMC The following section physically identifies the locations of the built in NIC ports and examples of related MAC addresses 337 ...

Page 347: ... to configuring user credentials creating a user deleting an existing user modifying an existing user and ending user sessions The user management within the BMC Web GUI is controlled mostly from the User List that appears in the main window of the Users section This section is comprised of a table that contains the list of users and three buttons used to add modify or delete a user 338 ...

Page 348: ...back and No Access The following image displays the new user window with the possible options for selecting user privileges Figure 426 User Privileges Each user role has a specific set of features that can be accessed when logged into the BMC Web GUI This means that the BMC Web GUI will display differently depending on the privileges that are assigned to each user role The most notable BMC Web GUI...

Page 349: ...n configure the Event Log Server Power Control System Diagnostics the SOL Log and Power Telemetry The operator can also view basic system information server health system configurations server diagnostics and power profiles The BMC Web GUI will reduce selections in the Menu Bar that appears across the top of the dashboard As a result the selections under each category will also be reduced based on...

Page 350: ...he user This allows the Administrator to turn off access to the BMC Web GUI without deleting the user 5 4 3 2 Changing the Default Administrator Credentials Note Administrator privileges are required to change the default Administrator credentials Step 1 Log in to the BMC Web GUI Figure 427 BMC Web GUI Login a Open a browser window and navigate to the BMC Web GUI IP address Note The IP Address can...

Page 351: ...User Guide 5 System Management 5 4 BMC Web GUI Figure 428 Management Dashboard Step 2 From the Menu Bar select Configuration Users The User List window will appear 342 ...

Page 352: ...gement 5 4 BMC Web GUI Figure 429 Configuration Menu Users Figure 430 User List Step 3 Modify the default Administrator credentials a Select root from the User List and click Modify User The Modify User window will appear 343 ...

Page 353: ...following required fields Figure 433 Add New User Password Create a new password Confirm Password Confirm the newly created password Network Privileges Select the network privileges for the user User Enabled Leave the value as Unchanged c Click Modify A message notifying that user has been modified will appear 344 ...

Page 354: ...nstructions in Creating a New User page 347 and set the User Enable drop down list value to Administrator Step 4 Verify the user modifications appear in the User List The User Status and Network Privilege changes can be viewed from the user list Figure 435 User added to the User List Step 5 Verify that the new Administrator credentials work as expected a Log out of the BMC Web GUI by clicking Logo...

Page 355: ...ogin Open a browser window and navigate to the BMC Web GUI IP address Type a username and password Choose a language from the drop down list Click Login The BMC Web GUI Dashboard will appear Figure 437 BMC Web GUI Dashboard 5 4 3 3 Logging into the BMC Web GUI 346 ...

Page 356: ... GUI Step 1 Log in to the BMC Web GUI Figure 438 BMC Login a Open a browser window and navigate to the BMC Web GUI IP address b Type a username and password c Click Login The Management Dashboard will appear Figure 439 Management Dashboard 347 ...

Page 357: ...s to create a new user For more information on how to log into the BMC Web GUI see Logging into the BMC Web GUI page 346 Step 1 From the Menu Bar select Configuration Users The User List window will appear Figure 440 Configuration Menu Users Figure 441 User List Step 2 Create a new user a Select an empty user slot from the User List and click Add User 348 ...

Page 358: ... User Fields b Complete the following required fields Figure 444 Add New User User Name Create a user name with no spaces Password Create a password Confirm Password Confirm the created password Network Privileges Select the network privileges for the user c Click Add A message notifying that user has been added will appear 349 ...

Page 359: ... 446 User added to the User List 5 4 3 5 Modifying a User Note The user is required to log in with a user that has administrator privileges to modify a user For more information on how to log into the BMC Web GUI see Logging into the BMC Web GUI page 346 Step 1 From the Menu Bar select Configuration Users The User List window will appear 350 ...

Page 360: ...ystem Management 5 4 BMC Web GUI Figure 447 Configuration Menu Users Figure 448 User List Step 2 Modify a user a Select an existing user from the User List and click Modify User The Modify User window will appear 351 ...

Page 361: ...d cannot be edited Change Password Select the checkbox this will allow the user to change the existing password Password Create a new password Confirm Password Confirm the newly created password Network Privileges Change the network privileges for the user by selecting a value from the drop down list c Click Modify A message notifying that user has been modified will appear 352 ...

Page 362: ...es can be viewed from the user list Figure 453 User Modified in the User List 5 4 3 6 Deleting a User Note The user is required to log in with a user that has administrator privileges to deleting a user For more information on how to log into the BMC Web GUI see Logging into the BMC Web GUI page 346 Step 1 From the Menu Bar select Configuration Users The User List window will appear 353 ...

Page 363: ...m Management 5 4 BMC Web GUI Figure 454 Configuration Menu Users Figure 455 User List Step 2 Delete a user a Select an existing user from the User List and click Delete User A delete user confirm message will appear 354 ...

Page 364: ...e will appear 5 4 3 7 Ending a User Session Note The user is required to log in with a user that has administrator privileges to end a user session For more information on how to log into the BMC Web GUI see Logging into the BMC Web GUI page 346 Step 1 From the Menu Bar select System Current Users The Current User window will appear 355 ...

Page 365: ...sion has been ended If you are ending the session of the current user that user will automatically be logged out 5 4 4 Security Features This section provides information related to the security features for the BMC Web GUI The Security Settings window contains the IP Blocking Port Settings and Optional Network Services sections Each of the sections default to specific settings but the settings ma...

Page 366: ...dministrator privileges to enable security settings For more information on how to log into the BMC Web GUI see Logging into the BMC Web GUI page 346 Step 1 From the Menu Bar select Configuration Security Settings The Security Settings window will appear Figure 461 Configuration Menu Security Settings 357 ...

Page 367: ...hown in section below a Default IP Blocking Settings Figure 463 IP Blocking Settings IP Blocking The checkbox is selected by default Uncheck Enable to disable the IP Block Settings Failed Login Attempts The value of 3 failed login attempts set by default The user has to have three failed attempts before being locked out On the fourth failed attempt the user will be locked out Input a different num...

Page 368: ...conds to change the amount of time between being locked out due to failed login attempts b Default Port Settings Figure 464 Port Settings HTTPS Secure Port The port settings are set to a default of 443 Input a different number to change the specific port that is being connected c Default Optional Network Services Figure 465 Optional Network Services SMASH SSH The checkbox is selected by default Un...

Page 369: ...nt to notify any users of upcoming changes to avoid conflicts Also ensure that all hosts that are physically connected to the enclosure are available after the network settings have been changed 5 4 5 1 Configuring the IPv4 Network Settings Note The user is required to log in with a user that has Operator privileges or higher to configure IPv4 Network Settings For more information on how to log in...

Page 370: ...uide 5 System Management 5 4 BMC Web GUI Figure 467 Configuration Menu IPv4 Network Figure 468 IPv4 Network Settings Step 2 Enable and configure the IPv4 Network Settings by completing the following steps 361 ...

Page 371: ...s defaults to Obtain an IP address automatically use DHCP This configures the IPv4 network settings to use DHCP for the IP Address Subnet Mask Gateway Primary DNS Sever and Secondary DNS Server The other options allow for the user to choose a specific IP Address or to disable the IPv4 Network altogether g IP Address The IP Address is obtained by DHCP by default Select the option Use the following ...

Page 372: ...ers of the IPv4 Network Settings section have been set will appear 5 4 5 2 Configuring the IPv6 Network Settings Note The user is required to log in with a user that has Operator privileges or higher to configure IPv6 Network Settings For more information on how to log into the BMC Web GUI see Logging into the BMC Web GUI page 346 Step 1 From the Menu Bar select Configuration IPv6 Network The IPv6...

Page 373: ...ttings Enabled a Enable LAN Failover The Enable LAN Failover is defaulted to disbaled Select the checkbox to enable this feature b LAN Channel The LAN Channel option defaults to Channel 3 Choose another option from the drop down list to change the value c MAC Address The MAC Address is autogenerated d NIC Description Defaulted to Dedicated to BMC Web GUI with no option to change the value 364 ...

Page 374: ... Gateway The Gateway is uneditable by default The Use the following IP address option must be selected to input a specific gateway i Primary DNS Server The Primary DNS Server is uneditable by default The Use the following IP address option must be selected to input the primary DNS server j Secondary DNS Server The Secondary DNS Server is uneditable by default The Use the following IP address optio...

Page 375: ...5 System Management 5 4 BMC Web GUI Figure 473 Configuration Menu VLAN Figure 474 VLAN Settings Step 2 Enable and configure the VLAN settings by completing the following steps Figure 475 VLAN Settings Enabled 366 ...

Page 376: ...from Western Digital support For more information on how to get the latest version of firmware see Downloading Firmware from the Support Portal page 316 When updating firmware it is important to notify any users of upcoming changes to avoid conflicts Also ensure that all hosts that are physically connected to the enclosure are available after the firmware update has been completed 5 4 6 1 Updating...

Page 377: ...User Guide 5 System Management 5 4 BMC Web GUI Figure 476 Firmware Upgrade Menu Figure 477 Firmware Update Screen Step 3 Click Choose File in the BMC Firmware Update section 368 ...

Page 378: ...s downloaded from the Western Digital Support site Step 5 Select the BMC bin file that lists the update with the 2Fan 2CPU option Step 6 Click Upload in the BMC Firmware Update section The firmware update begins to upload to the BMC Figure 479 Upload Figure 480 Upload Progress Note This could take a few minutes to complete 369 ...

Page 379: ...o complete the update Step 8 Log back into the BMC Web GUI Step 9 From the Menu Bar select Configuration Firmware Update The Firmware Update screen will appear Figure 481 Firmware Upgrade Menu Figure 482 Firmware Update Screen Step 10 Verify the firmware version has changed to the version that was downloaded from the Western Digital Support site 370 ...

Page 380: ...listed in the file name bolded RubyPeak 2Fan 1Cpu si BMC_FW Update bin RubyPeak 2Fan 2Cpu si BMC_FW Update bin Step 3 Once the update file is chosen place the update file on a server or fileshare that is accessible to the Ultrastar Serv60 8 The Ultrastar Serv60 8 can access servers or fileshares that use the following communications protocls HTTP HTTPS FTP TFTP Step 4 Make a POST command to the BM...

Page 381: ...quired for firmware upgrades i specifies that the HTTP response headers should be included in the response output H specifies a header to be sent with the response body In this example the Content Type header is set to application json to let the BMC know to expect a JSON formatted request body The data object contains a JSON formatted request body that sets the address of the bin image on the hos...

Page 382: ...ilter by Sensor specific events BIOS Generated Events System Management Software Events or the All Events options can be selected to display all event logs 2 Severity Category The Severity Category options allow the user to filter based on the severity of the warning The severity can be filtered based on the event log being informational an enclosure warning or a critical issue One or more options...

Page 383: ...utton saves the event log as a zip file containing one in hex and one in plain text Event Log report 3 Refresh Event Log When clicked the Refresh Event Log button refreshed the events that appear in the table This action searches for latest logs that may not have been added to the table yet and adds them 5 4 7 1 Viewing Event Logs Step 1 From the Menu Bar select Health Event Log The Event Log scre...

Page 384: ...ent Log Filters a Select an event log category choose an event b Severity category Select the severity of the event type The events will populate in the table based on the selected category values Figure 489 Event Log Results Step 3 Do the following to change how the events are displayed within the table Figure 490 Event Log Entries Selector 375 ...

Page 385: ...p 5 Save the Event Log a Save the even log by clicking the Save Event Log button The Event Log will be saved as a zip file b Open the zip file by double clicking the file and selecting how to open the file c Extract the file to the desktop Note The event logs will be saved in a hex file and a text file The text file provides detailed results related to the events that have occurred on the enclosur...

Page 386: ...ve access to a set number of drives Each of these drives are part of a grouping called a zone group This section displays the necessary information related to each of the predefined Multi HBA RAID zoning configurations Dual HBA RAID Zoning Configuration The Dual HBA RAID Zoning Configuration allows up to two HBAs to view a specific zone group of drives Each host will be able to view up to 30 drive...

Page 387: ...s divided into three zone groups as shown in the image below represented by three different colors Figure 493 Tri HBA RAID Zoning Configuration Quad HBA RAID Zoning Configuration The Quad HBA RAID Zoning Configuration allows up to four redundantly configured HBAs to view a specific zone group of drives Each host will be able to view up to 15 drives that are mapped to four HBAs Each zone group will...

Page 388: ...mples angle brackets surrounding a term i e device either indicate a generic reference to an expected output or a command phrase that should be replaced with the user s specific instance of that phrase i e dev sg2 An enclosure consists of one or more subenclosures If a single subenclosure is present then that subenclosure is considered the primary subenclosure and there are no secondary subenclosu...

Page 389: ... 0xa Download Microcode SES 2 dm 0xe Subenclosure Nickname SES 2 snic 0xf unknown 0x10 unknown 0x17 If supported the Subenclosure Nickname page will be included as one of the Supported Diagnostic Pages View the Nickname Step 2 Use the sg_ses device p0xf command to view the Subenclosure Nickname page sg_ses device p0xf manufacturer regulatorymodel firmwareversion Subenclosure nickname status diagno...

Page 390: ...will be returned Step 6 Repeat the sg_ses device p0xf command to view the Subenclosure Nickname page and verify that the nickname was cleared sg_ses device p0xf manufacturer regulatorymodel firmwareversion Subenclosure nickname status diagnostic page number of secondary subenclosures 0 generation code 0x0 subenclosure identifier 0 nickname status 0x0 nickname additional status 0x0 nickname languag...

Page 391: ...mage below details the minimum required configuration for an HDD only drive bay and minimum SSD center channel configuration Figure 495 Minimum HDD Partial Population Minimum HDD and Minimum SSD Partial Population The enclosure supports a minimum of 24 HDDs and one SSD in the drive bay and a configuration of no SSDs in the center channel for a partially populated enclosure The enclosure can suppor...

Page 392: ...SSDs in this configuration The center SSD channel supports a minimum configuration of no SSDs with a maximum of eight SSDs The center channel SSDs must be populated from the drive slots closest to the rear IO first starting with drive slot 67 and work backward The remaining unpopulated center channel drive slots must be populated with drive blanks until the center channel is full The enclosure doe...

Page 393: ...ing installed Before beginning the process of adding drives refer to the Partial Population Configurations page 381 section to determine what configuration will be used and what is required of that configuration Step 1 Grasp both handles at the front of the enclosure and pull with even pressure to extend the chassis out of the rack until it is stopped by the safety latches The safety latches will ...

Page 394: ...emoved and relocated before installing the HDD Step 3 Follow the requirements for partial populations listed in Partial Population Configurations page 381 Step 4 Install the Drive Assembly a Ensure that the enclosure has been pulled out of the rack until the rail latches engage b Find the LED pointer on the top of the drive carrier This pointer should point toward the front of the unit as shown in...

Page 395: ...into the slot making sure it stays level and does not snag Figure 500 Installing a Drive Assembly d Pinch the latch release and carefully press downward to seat the Drive Assembly the rest of the way Step 5 Install each drive in the same way the first was installed Make sure to follow the drive layout shown in the following image 386 ...

Page 396: ...User Guide 5 System Management 5 7 Partially Populated Enclosures Figure 501 Drive Layout Step 6 Push the enclosure back into the rack to ensure proper cooling 387 ...

Page 397: ...s safety and regulatory information for the Ultrastar Serv60 8 In This Chapter Electrostatic Discharge 389 Optimizing Location 389 Power Connections 389 Power Cords 389 Rackmountable Systems 390 Safety and Service 390 Safety Warnings and Cautions 391 388 ...

Page 398: ...can result in lowered system performance or system failure Do not position the unit in an environment that has extreme high temperatures or extreme low temperatures Be aware of the proximity of the unit to heaters radiators and air conditioners Position the unit so that there is adequate space around it for proper cooling and ventilation Consult the product documentation for spacing information Ke...

Page 399: ... warnings labels and instructions provided within the rackmount instructions Reliable grounding of rack mounted equipment should be maintained If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum...

Page 400: ...ad observe and adhere to all of the following safety instructions and information The following safety symbols may be used throughout the documentation and may be marked on the product and or the product packaging CAUTION Indicates the presence of a hazard that may cause minor personal injury or property damage if the CAUTION is ignored WARNING Indicates the presence of a hazard that may result in...

Page 401: ...t The following chapter describes the Regulatory Statement of Compliance Safety Compliance and Electromagnetic Compatibility Agency Requirements for the Ultrastar Serv60 8 In This Chapter Restricted Access Location 393 Safety Compliance 393 Electromagnetic Compatibility EMC Class A Compliance 393 Country Certifications 394 392 ...

Page 402: ...s and regions where the product is marketed and sold The product has been verified as compliant with the latest applicable standards regulations and directives for those regions countries The suitability of this product for other product categories other than ITE may require further evaluation The product is labeled with a unique regulatory model that is printed on the label and affixed to every u...

Page 403: ...cy Magnetic Field EN 61000 4 11 Voltage Dips and Interruptions 7 4 Country Certifications Table 55 Country Certifications Country Region Authority or Mark North America Canada USA Nemko European Union CE Japan VCCI Korea MSIP Taiwan BSMI Australia New Zealand RCM Russia Kazakhstan Belarus Armenia CU EAC Ukraine Ukrsepro Mexico NOM Israel SII South Africa SABS India BIS 394 ...

Page 404: ...ded may cause interference to other electronic equipment and result in violation of Class A legal requirements Changes or modifications to this equipment that are not expressly approved in advance by Western Digital will void the warranty In addition changes or modifications to this equipment might cause it to create harmful interference In This Chapter Europe CE Declaration of Conformity 396 FCC ...

Page 405: ...easonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if it is not installed and used in accordance with the instruction manual it may cause harmful interference to radio communications Any modifications made to this device that are not approved by Western Digital may voi...

Page 406: ...nts 8 5 Taiwan Warning Label Statement Class A ITE English translation This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 397 ...

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