
Be prepared to provide the serial numbers of the modules in your system when you contact
Waters customer support.
To view module information:
1.
In the console, select a module from the system tree.
2.
Click
Configure
>
View module information
.
The Module Information dialog box displays this information:
• Serial number
• Firmware version
• Firmware checksum
• Component software version
Alternatives:
• In the main window, point to the visual representation of the system module that you
want information about.
• Obtain the serial number from the printed labels on the module’s rear panel or inside
the module door.
4.2 Maintenance procedures and frequency
Consult the individual module's overview and maintenance guide on the documentation media for
routine maintenance procedures and frequency.
4.3 Spare parts
To ensure that your system operates as designed, use only Waters Quality Parts. Visit
for information about Waters Quality Parts, including how to order them.
4.4 Configuring maintenance warnings
Maintenance counters, if available for a particular component, provide information about real-time
usage that can help you determine when to schedule routine maintenance for specific
components. You can specify usage thresholds and maintenance warnings that alert you when a
component reaches a specified threshold. Thus you can minimize unexpected failures and
unscheduled downtime during important work. For information explaining how to specify
maintenance warnings, consult the Waters console Help.
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