Forwarding Calls
2-14
Chapter 2: BASIC CALL HANDLING
MBX IP Station User Guide
Forwarding Calls
Forwarding calls to another Station or Voice Mail
Incoming calls may be diverted to other resources of the system. Resources include other
stations, VMIB/VSF Voice Mail and External Voice Mail. Your LCD and the LCD of the forward
receiver will both indicate the forward status.
Call Forward can be activated from your phone or from a different station (Call Forward,
Remote). You may define the conditions or 'type of forward' as shown below:
1: Unconditional-all calls to the station, except recalls, are forwarded.
2: Busy-Immediately forwards all calls, except recalls, when the station is busy.
3: No Answer-forwards all calls to the station, except recalls, when the station does
not answer within the No Answer timer.
4: Busy/No Answer-forwards calls if the station is busy or does not answer within the
No Answer timer.
When you forward calls from a different station, you may need to enter your Authorization Code.
Calls on a Private Line will not forward except to a station with an appearance of the Private
Line or to Voice Mail.
To activate Call Forward from your phone to another phone or internal system resource:
1. Lift the handset,
2. Press the FWD Soft button, or DND/FWD, FWD, or FWD flexible button,
3. Dial the type of forward code 1-4,
4. Dial the destination number and press HOLD/SAVE.
To deactivate Call Forward from your phone:
1. Press the Fwd Soft button,
2. Dial #.
For UNI/STS/Triad/infinite phones:
1. Lift handset.
2. Press FWD button.
3. Dial #.
Release 1.7
April 2012
Summary of Contents for MBX IP
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