Vertical MBX IP, User Manual

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External Calls 2-3
Chapter 2: BASIC CALL HANDLING
MBX IP Station User Guide
Waiting for the next available CO/IP line
If all the lines connected to your system are busy, you will receive an All Trunks Busy signal.
You may request to be notified when a line becomes free.
To activate a queue if the selected/dialed line is busy:
1. Select the desired CO/IP line button; when the busy notification is returned, press the
MSG button,
2. Return to an idle state by going on-hook; when the line is available, the Station will be
notified (ringing).
Account Codes: Tracking External calls for billing
In some cases, you or your company may desire to track calls for billing or other purposes in
which case the Account code feature may be used.
To enter an Account Code before the call:
1. Lift the handset,
2. Press the assigned ACCOUNT CODE button,
3. Dial the Account Code (1-12 digits),
4. Press *, Intercom dial tone is heard,
5. Place the CO/IP call as normal.
To enter an Account Code during a call:
1. Press the assigned ACCOUNT CODE button,
2. Dial the Account Code (1-12 digits),
3. Press *.
Disable dialing from your phone
You can temporarily 'Lock' your phone by activating Temporary COS, which will disable all
dialing from the phone. To deactivate Temporary COS you must enter the station's
Authorization code.
To activate Temporary COS:
1. Press TRANS/PGM,
2. Dial 31 (User Program code),
3. Dial your Authorization code,
4. Press HOLD/SAVE.
Release 1.7 April 2012