Vertical MBX IP, User Manual

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Answering Calls to Other Stations 2-13
Chapter 2: BASIC CALL HANDLING
MBX IP Station User Guide
Answering Calls to Other Stations
When nearby stations are ringing, you may pick-up (answer) the call. Select to answer a call
ringing at a specific station (Directed Call Pick-Up) or you may choose to answer the oldest call
ringing to your station group (Group Call Pick-Up). Assign a Flex button with the Group Call
Pick-Up code (566) for one-touch access.
NOTE
:
Pick-Up will not answer calls on the ringing station Private Line unless the line appears on your
phone.
To answer a call ringing at another station:
1. Lift the handset,
2. Dial 7 (Directed Call Pick-Up code),
3. Dial the Intercom Number of the ringing station; the call will be connected.
To answer a call ringing at a station in your group:
1. Lift the handset,
2. Dial 566 (Group Call Pick-Up code), the call is connected.
Using Do-Not-Disturb (DND) to Block Incoming Calls
Activate Do-Not-Disturb when you wish to not be interrupted; the phone will block incoming
calls. Internal callers will receive a fast busy tone and the display will show the DND status.
Activate Do-Not-Disturb while ringing(One-Time DND); Ringing terminates and the caller will
get a fast busy tone and it requires a DND button.
When an Executive activates DND, calls are forwarded to the paired Secretary automatically.
The Attendants and Secretary may be able to activate DND Override and Intrude on an active
call. The Attendants may also cancel DND at other stations.
To toggle DND ON and OFF:
Press the DND button.
For UNI/STS/Triad/infinite phones:
Press the FWD button to toggle DND.
Release 1.7 April 2012