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Appendix: FAQs & Troubleshooting

138

© 

2012 Vaisala Canada Inc

viewLinc Device Host, viewLinc Watchdog, and viewLinc 
POS Display), then from the pop-up menu, choose Stop. 

Q: What files are installed with viewLinc?

A: Most of the files installed as part of viewLinc are installed 
into one directory - by default, "viewLinc". During installation, 
administrators can change default file location and name. 

The default path to the files installed as part of viewLinc is 
C:\Program Files\Veriteq Instruments\viewLinc. You can also 
move database files to another location on your network.

The viewLinc installer also creates a program group, Veriteq 
Instruments, in the Start menu: C:\Documents and 
Settings\All Users\Start Menu\Programs\Veriteq Instruments. 
During installation, the viewLinc installer puts shortcuts to 
both the viewLinc login page and default viewLinc Help home 
page in the Veriteq Instruments program group.

During installation, the viewLinc installer also puts shortcuts 
to both the viewLinc login page and default viewLinc Help 
home page for the administrator who installed viewLinc: 
C:\Documents and Settings\<administrator_profile>\Start 
Menu\Programs\Veriteq Instruments. 

While running viewLinc, you can transfer device data (in an 
.spl file) from the device to a user-specified location. These 
.spl files are saved to a location specified by the user. A 
typical .spl file for a two-channel device is about 85KB.

viewLinc creates Event Logs which can be viewed from 
within the application. This data is stored in the installation 
directory.

Summary of Contents for Veriteq viewLinc 4.0

Page 1: ...ADMINISTRATOR GUIDE viewLinc 4 0 Vaisala Veriteq viewLinc Software M211441EN A...

Page 2: ...of this software Vaisala Canada Inc and its subsidiaries assume no responsibility for any damage or loss caused by deletion of data as a result of hardware malfunction Be sure to make backup copies o...

Page 3: ...s 8 Installing vLog Software 13 Installing viewLinc Software 14 Logging in to viewLinc 15 First Steps in viewLinc 17 What s New in viewLinc 4 0 17 Getting Help 18 Chapter 2 Management 21 About Views M...

Page 4: ...ng Channel Properties and Aliases 46 Adding Hosts 48 Configuring Email Settings 49 Editing Alarm Email Templates 50 Working with Users 52 About Contact Schedules 53 Editing Users and Passwords 54 Deac...

Page 5: ...Alarms 78 What Happens When an Alarm is Triggered 79 Creating Alarm Templates 80 Threshold Alarms 86 Setting Threshold Alarms 86 Editing Threshold Alarms 88 Disabling Threshold Alarms 89 Deactivating...

Page 6: ...6 Generating Alarm History Reports 117 Generating Locations History Reports 119 Creating New Reports 123 Deleting Reports 124 Chapter 9 Transfers 125 About Transfers and Transfer Schedules 126 Creatin...

Page 7: ...ransfer schedules How this Manual is Organized The viewLinc 4 0 Administrator Guide is organized into chapters as follows Chapter 1 Getting Started Contains viewLinc overview hardware and software req...

Page 8: ...ludes information about how to transfer Vaisala Veriteq device data to a PC for analysis using vLog Chapter 10 Mobile UI Includes information about viewLinc s Mobile application and its interface Appe...

Page 9: ...uide for information about installing 300 Series Transmitters Support Information In North America technical support is available between 8am 4pm PST Monday Friday 1 866 861 3388 or 604 273 6850 You c...

Page 10: ...About this Manual viii 2012 Vaisala Canada Inc...

Page 11: ...Vaisala Veriteq Continuous Monitoring System CMS Administrator s Road Map What s New in viewLinc 4 0 System Requirements Hardware and Software Installing viewLinc Logging in to viewLinc from an Inter...

Page 12: ...ically documented device events such as when alarms are triggered acknowledged or there are device communication problems Schedule transfers of Vaisala Veriteq device data also referred to as historic...

Page 13: ...provided Requires use of vNet device Digi device Ethernet Allows devices to be con nected to the PC across an Ethernet network allowing the PC and devices to be separated by large dis tances within a...

Page 14: ...ich specific users will be notified of alarms set Contact Schedules see About Contact Schedules on page 53 3 Create User Accounts see Editing Users and Passwords on page 54 4 Choose temperature measur...

Page 15: ...ports You can also set up transfer schedules to view and analyze Vaisala Veriteq device data in the vLog software see About Transfers and Transfer Schedules on page 126 System Requirements To install...

Page 16: ...Firefox 3 6 or later are recommended The Historical database requires 200KB per location per day The default location for the application is in the program files folder The historical database and co...

Page 17: ...ing the viewLinc Server machine should also meet the following requirements Large size installation 400 5000 channels a dedicated machine 3 2 GHz Quad Core 4 GB RAM sufficient HD space to support 200K...

Page 18: ...o connect devices to the network using USB port to connect devices to viewLinc Server or Remote Host using Serial port to connect devices to viewLinc Server or Remote Host If you are connecting 300 Se...

Page 19: ...connection is made the red LNK LED should light up and stay solid and the green ACT LED should blink occasionally Note To ensure a secure connection insert the power supply barrel end connector into...

Page 20: ...the MAC address from the side of your vNet device then click Next Note If your device is on a different subnet from the server you will need to know the IP address of the vNet device and launch the Re...

Page 21: ...r Digi models see www vaisala com life science hitech Installing Digi Drivers This section covers installing the drivers for Digi devices to connect Vaisala Veriteq devices or Vaisala 300 Series Trans...

Page 22: ...Port installer on the Digi Driver CD Configuring RealPort and Installing Drivers 1 In the Configure Network Settings screen enter an IP address provided by your IT department Click Next two times 2 In...

Page 23: ...evices to PCs using a Serial Port The configuration using a Serial port is very similar to using USB refer to Figure 3 Connecting Hardware 1 Connect your device to a Vaisala Veriteq Serial port cable...

Page 24: ...nstallation language using the dropdown Click OK 3 Start the Setup Wizard by clicking Next 4 Review and accept the License Agreement and click Next 5 Choose a destination location for the viewLinc pro...

Page 25: ...arms When you are ready to start using viewLinc such as setting alarms configuring email settings and scheduling device data transfers log in to viewLinc from a supported Internet browser Supported In...

Page 26: ...dmin 4 The main viewLinc screen appears showing Getting Started screen To start using viewLinc click the Options button and choose Locations 5 Here you will find a tree view with your location and dev...

Page 27: ...de of this window you will need to start by adding and configuring new zones This is done by clicking Options System Configuration Locations Manager From the left panel right click on the System folde...

Page 28: ...g real time data Dashboards Dashboards provide the ability to upload a custom image for any zone or view and place locations on this image for example a map or floor plan They provide a customized dis...

Page 29: ...1 800 683 8374 or 604 273 6850 Outside of North America helpdesk vaisala com Vaisala Headquarters Finland Vanha Nurmij rventie 21 01670 Vantaa FINLAND Industrial Instruments Phone 358 9 8949 2658 Fax...

Page 30: ...Chapter 1 Getting Started 20 2012 Vaisala Canada Inc...

Page 31: ...viewLinc using the Managers from the system configuration menu Create and work with views in Views Manager Use access control to give views access to different users and groups Set up and add locatio...

Page 32: ...the software set up in a way that suits their role or job function Once a View is saved it is possible for the administrator to assign permissions to that view to a User or Group with View or Full Con...

Page 33: ...appears Select an access control type user name and type of permission you wish to give 6 Click Save The new permission appears in the Access Control List ACL When selected access to the view is provi...

Page 34: ...ost current readings and can be easily selected to display the Popup Trend View See Opening Large Popup Trend Views on page 71 Creating a New Dashboard in Dashboard Manager 1 Click Options System Conf...

Page 35: ...e will now appear in the image on the right A Zone will display a folder icon that can be double clicked to open A location with data associated to it will automatically display and refresh this data...

Page 36: ...covery functionality which allows for the automatic detection and configuration of supported Vaisala Devices The Device Manager consists of 3 panels Device Browser displays the tree of hosts devices a...

Page 37: ...to view and work with the devices currently attached to the system and the channels associated with these devices It also allows you to swap devices when required The Locations Properties panel contai...

Page 38: ...e names Give it a name which describes the zone Once a zone is created you can then add a location to it by right clicking and selecting Add Location If no devices are displayed in the device browser...

Page 39: ...t Add Zone 2 A New Zone folder will appear Enter a name for the zone and press Enter To Add a location to a zone 1 To add a location to a new or existing zone browse the locations tree to find the loc...

Page 40: ...e all of the contained channels Select the option you prefer 4 It is also possible to cut and paste locations from one zone to another To do this right click on the Location you d like to move and sel...

Page 41: ...ch field which appears beside the options dropdown at the top of a panel The search is executed by entering a string with wildcards which in turn filters the visible tree with the information entered...

Page 42: ...the history of all channels linked to a specific Location by clicking the Options dropdown in the Devices tab of Location properties and selecting Include Link History To link a channel Note Before y...

Page 43: ...vice Browser and drop it into a Location that is not already linked to a channel in the Locations tree 4 The channel is now linked with the Location you dragged it to To unlink a channel 1 Navigate th...

Page 44: ...Once unlinked the freed channels become available in the Device Browser tree To unlink all child locations in a zone 1 Navigate the Locations tree in Locations Manager to find the zone with the locat...

Page 45: ...delete the zone if necessary Note When a location is deactivated it still remains part of the zone but is not active If you wish to remove it from the zone entirely the channel must be unlinked using...

Page 46: ...viewLinc If you enter a smaller number of deci mal places than your device reads viewLinc will automatically round the data it receives from the device to the nearest decimal point Hiding and Showing...

Page 47: ...han values for associated measurements can be assigned to selected locations from the thresholds tab in locations manager It s also possible to deactivate reactivate and edit an existing threshold fro...

Page 48: ...Chapter 2 Management 38 2012 Vaisala Canada Inc 3 The edit threshold window appears populated with default values Set the desired thresholds 4 Click Save...

Page 49: ...user accounts and passwords Granting user permissions for alarm editing capabilities Granting user permissions to see certain locations Choosing device and location description display length aliases...

Page 50: ...e host machine you wish to scan then right click and select Discover Devices or select Options Host Discover Devices from the device browser in the left hand panel Note This process may take several m...

Page 51: ...evices and 300 Series Transmitter devices select Upload Definitions File then enter or browse to the correct file To add several Vaisala Veriteq Devices see Discovering Devices on page 40 To create a...

Page 52: ...ices and 300 Series Transmitter devices select Upload Definitions File then enter or browse to the correct file To create a Definitions File see the FAQ on page 139 Swapping Devices If you need to sen...

Page 53: ...Channels Devices have the same channels enabled and be using the same units of measure for each matching channel Audit Trail Vaisala Veriteq devices are not linked to a vLog Audit Trail 2 From Option...

Page 54: ...Verify the correct device is identified in the With field then click OK viewLinc will reassign the device 10 If you want the new device to resume alarming navigate the system tree from Options Locati...

Page 55: ...an edit a 300 Series Transmitter alias in viewLinc Editing device properties allows you to specify a description or alias that viewLinc will use for that device You can set which identification device...

Page 56: ...characters if you want This Alias is used if you specify in Options System Configuration Preferences Channel Description that viewLinc displays aliases instead of the descriptions stored in the device...

Page 57: ...the Alias text box enter a more descriptive Alias maximum 64 characters if you want This Alias will be used if you specify in Options System Configuration Preferences Channel Description that viewLinc...

Page 58: ...can be added and monitored as locations To add a host machine 1 From the Device Browser in Device Manager select Options Add host 2 The Add Host window appears Enter the hostname or IP address of the...

Page 59: ...istrator To configure Email Settings 1 In viewLinc choose Options System Configuration Templates Email Templates The Email Settings screen appears showing the email templates in use for various viewLi...

Page 60: ...s a Select POP3 connection is required b Enter the incoming POP3 mail server name c Enter the incoming mail server port d Select POP3 Authentication then enter a username and password for a valid POP3...

Page 61: ...nnel Comments custom or preconfigured comments To edit email templates 1 From Options System Configuration Templates Email Templates select the row containing the email template you want to edit and c...

Page 62: ...hat parts of viewLinc they can access When you install viewLinc a default admin account user account with Full Control is created The username and password are both admin It is important to change the...

Page 63: ...act schedules 1 From Options System Configuration Contact Schedules click Add Contact Schedule The Contact Schedules area becomes active 2 From the State drop down choose Enabled This allows you to se...

Page 64: ...sswords 1 In viewLinc go to Options System Configuration Users 2 Select the user to edit and choose Edit User from the Options dropdown menu Or double click the row containing the user you want to edi...

Page 65: ...eferred Temperature Units can be set as C Celsius or F Fahrenheit This procedure does not alter how the logger measures temperature it only alters the units in which temperature is displayed Choosing...

Page 66: ...the description stored in the device or its alias set the Channel Description and or Device Description preference in Options System Configuration Preferences To set the Channel or Device Description...

Page 67: ...nc allows you to set a session expiry time after which a user or administrator must reconfirm their identity by reentering their password This prevents non authorized users from making changes to view...

Page 68: ...resent in the specific Email Template For example if you set a Communication Alarm to email someone when it is triggered the preconfigured comment you select for that alarm will be included in the ema...

Page 69: ...late to edit 4 In the Alarm Message field ensure the Comments variable is present The preconfigured comment you selected in Communication Alarm settings will be inserted in the email message when it i...

Page 70: ...Chapter 3 System Settings 60 2012 Vaisala Canada Inc...

Page 71: ...his section you ll learn about Locations Trends and Zones Selecting Channels and Zones to display as Locations Opening Large Popup Trend Views Viewing and Working with Real time Graphs in a Large Popu...

Page 72: ...ble to measure readings such as temperature relative humidity voltage pressure current etc one channel is used for each type of measurement Note 300 Series Transmitters Output Quantities are displayed...

Page 73: ...is open and which item is selected within the tab 3 Zones area Where configuration of locations and zones takes place Use the locations tree to organize the loca tions that are connected to viewLinc i...

Page 74: ...cation Alarms Trend are easy to understand however here are their definitions to help you get familiar with viewLinc To see all options see Hiding and Showing Location Columns on page 36 5 Location De...

Page 75: ...ed with the channel Channel Number Number representing the channel for that device each device has 1 or more chan nels and labels them 1 2 and so on Channel Description Description of channel editable...

Page 76: ...that are updated as the Locations tree is navigated The four tabs are as follows Table View Tab Displays the location device threshold and status information for the currently selected location Only...

Page 77: ...Views as follows Building a Trend with the Trend Tab To create a custom trend using the trend tab 1 Navigate the Locations tree to find a location you would like to graph in a trend 2 Drag and drop on...

Page 78: ...ust the values for the scale of the graph The default low high range is set to auto Clicking on this auto text enables you to enter new values for the graph which will be applied when the graph is ref...

Page 79: ...ggle the auto refresh option Uncheck it to stop periodic updates or check it to have the same effect as pressing the live button Navigating or zooming within the trend will automatically uncheck the A...

Page 80: ...ected device Resume Device Alarming Resumes alarming on the selected device Dashboard Tab Options Contains only the Refresh option which reloads data from the server when clicked Location Alarms Tab O...

Page 81: ...rends from the View tree See Opening Large Popup Trend Views on page 71 Include Realtime Samples When checked this option will draw real time samples along with the logged data Show Data Markers When...

Page 82: ...ted location line A new resizeable window containing information about the selected location appears 3 Repeat steps 1 and 2 to view multiple large popup trend views Many users choose to have multiple...

Page 83: ...both a graph and current value for a single location only In this screen you can view the most recent historical trends and hover over specific data points for more detailed readings Reading Graphs i...

Page 84: ...to show historical mea surement readings based on a specific date or time frame Move your mouse and hover over a specific point to show the specific X and Y axis values Threshold Line Indicated by a c...

Page 85: ...area drag cursor to the left then release Acknowledging Alarms from Large Popup Trend View From a Large Popup Trend View window you can acknowledge alarms To acknowledge an alarm from a large popup tr...

Page 86: ...Chapter 4 Locations 76 2012 Vaisala Canada Inc...

Page 87: ...riteq Continuous Monitoring system In this chapter you ll learn to Understand Types of Alarms in viewLinc Create Alarm Templates Set threshold and Device Alarms Deactivate and Reactivate Alarms Acknow...

Page 88: ...r threshold communication and device alarms by configuring them from Options System Configuration Device Manager or by modifying alarm threshold templates from Options System Configuration Templates A...

Page 89: ...can also be triggered if a channel has been disabled in the device using vLog To correct this issue you can verify or modify the Vaisala Veriteq device settings using vLog If the problem persists cont...

Page 90: ...d of notifying different individuals of an alarm if the first notification is not acknowledged within a specified time frame Alarms should be dealt with as soon as possible by acknowledging them in vi...

Page 91: ...ss serious alarm conditions es calating to red for the most serious alarm conditions b Alarm Message If you want to set up an alarm email notification set up on the Notifications tab enter the message...

Page 92: ...option ensure the combined time delay does not interrupt your alarm notification requirements d To enter a specific email or multiple email addresses to receive notification ones that are not pre con...

Page 93: ...to specify a limit This will allow infinite repetition g To also have an email sent when an alarm is acknowl edged or when the condition no longer exists select the appropriate check box h If you wan...

Page 94: ...nd text fields enter DOS commands in the appropriate boxes You can run different com mands when an alarm is triggered a notification is re peated an alarm is acknowledged or an alarm condition is no l...

Page 95: ...ion and permissions information When alarm settings are complete select Options Save You can now apply this alarm template to one or more devices or locations see Setting Threshold Alarms on page 86 o...

Page 96: ...s with the correct permissions set device channel thresholds that trigger alarms For example Greater than 23 00 C for more than 1 minute Less than 37 76 RH for more than 15 minutes You can set a thres...

Page 97: ...tions at one time hold down the Ctrl key while you select locations To select a group of locations in a list hold down the Shift key and select the first and last locations The Locations Properties pa...

Page 98: ...ture alarm that is triggered when the temperature goes above 21C 5 To use an existing alarm template select Use Alarm Template then select the template from the drop down list 6 To set up custom alarm...

Page 99: ...one location to another To temporarily disable a threshold alarm 1 In Options System Configuration Locations Manager highlight the row of the location you want to disable thresholds for 2 On the Thre...

Page 100: ...and select Reactivate Threshold Note You can also pause alarms for more informa tion see Pausing Alarms on page 97 Communication Alarms Communication between devices and the viewLinc Server is essent...

Page 101: ...rom the device browser panel and select Host Communication Alarm Settings 3 To set a Device communication alarm click Options Device Device Alarm Settings and select Device Communication Alarm Setting...

Page 102: ...ons System Configuration Device Manager navigate the Device Browser tree and highlight the name of the host or device whose communication alarm you want to edit 2 To edit a Host Communication alarm cl...

Page 103: ...iewLinc includes device calibration validation and configuration alarms to notify users if device functionality is compromised at any point By default there are three device alarms in addition to the...

Page 104: ...nfiguration Device Manager select the device you want to edit the device alarm for 2 On the Device menu select Device Alarm Settings then select the device alarm type you want to edit 3 Edit alarm set...

Page 105: ...Alarms on page 93 for more When an alarm is triggered a new row appears in the location alarms tab This section covers acknowledging alarms using the location alarms tab You can also acknowledge alarm...

Page 106: ...Ctrl or Shift buttons and click to multiple select then right click and select Acknowledge or click the Options dropdown and select Acknowledge You may wish to uncheck the Auto Refresh On checkbox wh...

Page 107: ...the attributes that will be available for viewing in this panel by clicking the down arrow next to any column heading and toggling the checkbox beside the item The column can then be sorted by clickin...

Page 108: ...Chapter 5 Alarms 98 2012 Vaisala Canada Inc...

Page 109: ...strator Guide 99 Chapter 6 Permissions This section includes Information about User Permissions User Rights and Access control lists How to create users assign them to groups and zones add permissions...

Page 110: ...es the concepts of groups users and zones These features provide quicker methods of configuring permissions for multiple users and subsequently adding individual user permissions as needed viewLinc 4...

Page 111: ...n Groups 2 Select Add Group from the Options drop box in the Groups window 3 Complete the Group Name and Description fields with the appropriate information 4 Expand the Rights view by clicking on the...

Page 112: ...plication Deactivating Reactivating a Group 1 Select Options System Configuration Groups 2 Select the group you wish to deactivate reactivate 3 Select the Options dropdown box in the Groups window and...

Page 113: ...e same as their windows password Note For this functionality to work the login name field must match an existing windows login Use standard windows login naming delineated by the character where appro...

Page 114: ...either whenever a change is made or after a set number of minutes To set this preference see Setting Session Expiry Time on page 57 Adding an ACL to a Zone The Access Control tab in Locations Manager...

Page 115: ...iewLinc 3 4 and previous this was an Administrator account sees all channels cannot assign or limit channels Configure Alarms same as Configure Custom Thresholds and can configure alarms sees all chan...

Page 116: ...ow Inherited from the Location Properties panel and the list will update to show those permissions as well as any existing permissions in the zone 5 Click Options Add from the Location Properties pane...

Page 117: ...ccess should instead be given to these subfolders on an individual basis 7 Click Save The new permission should appear in the Access Control list and access to the Location will be limited accordingly...

Page 118: ...Chapter 6 Permissions 108 2012 Vaisala Canada Inc...

Page 119: ...ul transfer of data from a device to a stored local directory the device itself tracks the changes in temperature relative humidity or voltage To ensure viewLinc continuously monitors and stores event...

Page 120: ...to see specific types of event details After selecting an event type button to filter your results select Options Refresh to refresh the list The more buttons you deselect the shorter the list will b...

Page 121: ...esh automatically Adding Comments to Events You may want to add comments to the Event Log perhaps to outline why an event occurred or what was done in response to an event or problem To add a comment...

Page 122: ...age and details then press Save Printing Event Logs To print the event log 1 From viewLinc select Options Events 2 Choose the date and time range you are interested in printing In the date time box en...

Page 123: ...port event logs 1 In viewLinc click Options Events and choose the date range you are interested in exporting In the date time box enter a date and or time in 24 hour notation or click the calendar ico...

Page 124: ...Chapter 7 Events 114 2012 Vaisala Canada Inc...

Page 125: ...to analyze changes in data over time based on the historical data collected by Vaisala devices In this section you ll learn what historical data is and how to Analyze historical data Generate historic...

Page 126: ...ferent devices This analysis is performed using the Reports function Historical data from a Vaisala Veriteq device can also be transferred to a local directory on a set schedule be it daily or weekly...

Page 127: ...report to include using the default option Most Recent Events or a specific date range If you choose a fixed date range from the Range Type dropdown calendars will appear to indicate from to dates If...

Page 128: ...sponding to the zone name from the locations tree c To select a specific location in a zone expand the tree to find the location then select its checkbox d Repeat these steps for each location you wan...

Page 129: ...c does not provide a default Location History report Instead the first time you gener ate a Location History report the report is auto matically saved 1 Select Options Reports In the Report Definition...

Page 130: ...the report to an email address or a list of addresses use a comma to separate email addresses You can also schedule when you want the report to generate and how frequently you want it generated Note F...

Page 131: ...ate statistics within the time frame of a report For example if your report gen erates data based on a seven day weekly interval you may want to view statistics daily by selecting the Specify Duration...

Page 132: ...location name c To add an index to the graph select Show Markers d To specify a color to highlight a specific location s da ta select the location then select an option from the color dropdown If you...

Page 133: ...select Generate PDF Report Creating New Reports viewLinc provides you with a set of default report templates which you can modify according to default criteria You can also save your modifications as...

Page 134: ...Your new report is saved and appears alphabetically in the report list Deleting Reports To delete a report that you no longer use 1 Select the report you want to delete from the report definitions tre...

Page 135: ...nc 4 0 Administrator Guide 125 Chapter 9 Transfers This section describes how to Transfer historical data from Vaisala Veriteq devices Create edit deactivate and temporarily disable scheduled data tra...

Page 136: ...transfer your Vaisala Veriteq device data on a regular basis for backup purposes and to ensure no data is overwritten refer to the vLog User guide for more information on device data storage capacity...

Page 137: ...ginning 2011 11 14 at 11 15 PM 8 In the Destination area choose the destination directory for the saved spl file do not use a mapped drive path Sample directory paths could include c device_files or m...

Page 138: ...indow appears if comments are enabled from system preferences Select a preconfigured comment or enter your own A row containing information on the scheduled transfer for each device you ve set up appe...

Page 139: ...he deactivation Click Yes To show all deactivated transfers click Show Deactivated Transfers the deactivated transfers appear in your list in grey text Temporarily Disabling Transfer Schedules Disable...

Page 140: ...Chapter 9 Transfers 130 2012 Vaisala Canada Inc...

Page 141: ...his section is for administrators and general users In this section you ll learn about How to navigate viewLinc 4 0 s Mobile interface The types of functions available in the Mobile application Let s...

Page 142: ...ile devices Apple iOS 3 Android 2 1 and BlackBerry 6 devices The Mobile UI does not support system configuration transfers events or reports This functionality is only available in the main browser UI...

Page 143: ...see step 9 of Building a Trend with the Trend Tab on page 67 for how to use the blue arrow button controls To change popup trend graph settings using the mobile UI 1 Press Options Popup Trend with a l...

Page 144: ...To acknowledge an alarm using the mobile UI 1 Press the alarms button 2 Highlight the alarm you d like to acknowledge 3 Press Options Acknowledge To pause or resume alarming using the mobile UI 1 Pre...

Page 145: ...ministrator Guide 135 3 Press Pause X Alarming or Resume X Alarming where X is the type of alarm you d like to control 4 The alarming will remain paused until you toggle it by following these steps ag...

Page 146: ...Chapter 10 Mobile UI 136 2012 Vaisala Canada Inc...

Page 147: ...service will automatically start The viewLinc Enterprise Server is a service which gathers data from devices performs scheduled transfers watches for alarms executes any associated actions manages use...

Page 148: ...ents and Settings All Users Start Menu Programs Veriteq Instruments During installation the viewLinc installer puts shortcuts to both the viewLinc login page and default viewLinc Help home page in the...

Page 149: ...vcom com_port 103 To set hmt330 type devices 300 Series Transmitters define the following sample_rate the internal sample rate of the device timeout the timeout for communication events connection th...

Page 150: ...tallation instructions For more about vNet see www vaisala com lifescience hitech For more about Digis see www digi com Q How does viewLinc know which devices with attached devices are assigned to it...

Page 151: ...arms while performing these steps if you do not pause alarming 2 Unplug the vNet or Digi device from the network with devices still attached Note You do NOT need to uninstall the Digi RealPort softwar...

Page 152: ...oose Network In the Network Configuration screen enter the new IP address subnet mask and gateway for the new subnet Click Apply Reboot the device 3 Move the device to its new location 4 Configure vie...

Page 153: ...s Unblock this port A successful connection is indicated by sets of three 3 horizontal lines appearing on your screen Note that one set of lines will appear every 10 seconds Q Why can t I login to vie...

Page 154: ...the address you configured If you don t see this try connecting another working device or reinstall the device 6 If the light on the cable is not working properly open vLog and determine if the cable...

Page 155: ...colors for reports A When location line colors are set to Auto viewLinc assigns the next free color from a built in palette of colors Colors are selected in the following order sequence a Black 0 0 0...

Page 156: ...y images under 5 MB Note It is recommended that all viewLinc services be stopped before performing a backup Q How can I connect via wireless or ethernet with 300 series devices A Internal LAN 1 Module...

Page 157: ...Digi Device 802 11b g WIFI Allows single PTU300 HMT330 DMT340 or MMT330 device to connect to the viewLinc host computer via standard 802 11b g wireless networks Requires installation of Digi device d...

Page 158: ...ured then ACL s are created according to the following procedure a The user Everyone will have View permissions on the System node with no inheritance b Restricted users who have been allocated a zone...

Page 159: ...inc 4 0 Administrator Guide 149 9 Device ACLs will be created for the Administrators group only For more help with any of these issues contact Vaisala Canada at 1 866 861 3388 or vaisalasupport verite...

Page 160: ...Appendix FAQs Troubleshooting 150 2012 Vaisala Canada Inc...

Page 161: ...84 comments in 84 disabling 92 editing 92 email notifications 82 pausing 97 pop up notification 81 troubleshooting 143 device 79 93 configuration 79 device calibration alarms defined 79 devices 79 ema...

Page 162: ...nfigured 58 84 viewing 111 communication alarms adding comments to 84 adding email notifications 82 adding pop up notification 81 color codes 81 defined 78 disabling 92 editing 92 pausing 97 setting 9...

Page 163: ...51 logger alarms 94 threshold alarms 88 zones 30 email settings 49 templates 50 macros 52 email notifications 80 in alarms 82 event logs 109 113 adding comments to 111 adding custom events 112 export...

Page 164: ...validation alarms defined 79 loggers adding 300 Series Transmitters 41 alarms editing 94 templates 81 aliases 45 56 channel descriptions 46 descriptions 45 56 transfer schedules 126 transfers 128 trou...

Page 165: ...hs in large popup trend view 73 real time graphs 73 replacing devices 42 reports 115 123 about 116 alarm history 117 cloning 123 color 122 colors 145 creating 123 deleting 124 Excel 117 118 120 genera...

Page 166: ...ating 89 defined 78 disabling 89 editing 88 multiple notifications 86 pausing 97 setting 87 templates 81 85 threshold summary defined 65 threshold values reading 74 thresholds creating and editing 37...

Page 167: ...installed with 138 installation 12 with Digi devices 11 15 with serial ports 4 13 15 with USB 3 with vNet devices 9 logging in 15 security options 17 57 server requirements 5 services 137 supported t...

Page 168: ...Index 158 2012 Vaisala Canada Inc...

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