Appendix5- Repair
1. Repair work must only be done by UFACTORY.
After repair work, checks must be done to ensure the required safety
level. Checks
must adhere to valid national or regional work safety regulations. The
correct functioning of all safety functions shall also be tested.
2. After-sales policy:
For the detailed after-sales policy of the product, see the official
website:
3. https://www.ufactory.cc/warranty-and-returns
4. The general process of after-sales service is:
(1) Contact UFACTORY technical support ([email protected]) to confirm
whether the product needs to repair and which part should be sent back to
UFACTORY.
(2) After the bill of lading on UPS, we will send the invoice and label
to you by mail. You need to make an appointment with the local UPS and