Tunstall Lifeline 4000 User Manual Download

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Lifeline 4000 Advanced User Guide (B)

How do I register my service using my radio trigger?

If you have been given a radio trigger such as a GEM or Amie for registering the service you

provide then your service can be registered with just two simple steps:

Press the

Home Care Primer

button (this will be a radio trigger of some sort).

Press your radio trigger. If you have been given more than one trigger (i.e. one for each

service you provide) then make sure you press the trigger that relates to the service you

have provided.

How do I register my non-timed service?

You will be given a four-digit personal identification number (PIN) by your control centre, just like

the ones needed to take money out of bank cash machines. Every time you deliver a service you

enter this number into the resident's Lifeline 4000. The Lifeline 4000 will pass this number onto

the computers at the control centre so that they know you have delivered your service. You will

also be given a two-digit service code for the service you provide. If you provide more than one

service you will be given a different two-digit code for each of the services you deliver. To register

your service you need to follow the four steps explained here.

Press the

Homecare

user key on the top of

the Lifeline 4000. If the Lifeline 4000 has a

display you will see the words

Enter PIN

displayed.

Enter your personal identification number

(your PIN). After you have entered your PIN

the words on the display (if the Lifeline 4000

has one) will change to

PIN Entered Service

Code ??

Enter the two digit service code. If the Lifeline

4000 has a display it will then display the

words

Resident ?

If the service is for a resident then enter the

number for the resident who is receiving the

service and then press the # key. If the

service is not for any particular resident then

just press the # key without entering a

resident number. If the Lifeline 4000 has a

display it will display the words

Service

Complete

Speaker

Away

Homecare

Jenny

Dr Hill
Jackie

Pat

Intruder

Summary of Contents for Lifeline 4000

Page 1: ...ne 4000 Advanced User Guide All the reassurance you need Tunstall Telecom Ltd Whitley Lodge Whitley Bridge Yorkshire DN14 0HR Tel 01977 661234 Fax 01977 661993 http www tunstall co uk Part Number D360...

Page 2: ...15 Replacing the battery 18 2 Common Installations 19 Installing movement detectors 19 Inactivity Monitoring 20 Intruder Detection 21 Smoke and Fire Alarms 22 Temperature Monitoring 22 Opening doors...

Page 3: ...4000 s input and output ports Control centres and Lifeline 4000 Full use The Tunstall PNC3 Vision control centre version 5 4 and above takes advantage of the wide variety of new features offered by Li...

Page 5: ...Homecare Management When someone arrives at a resident s home to perform a service such as check a central heating system or perform a personal service such as providing physiotherapy they can registe...

Page 6: ...re so that they know you have delivered your service You will also be given a two digit service code for the service you provide If you provide more than one service you will be given a different two...

Page 7: ...the words Service Started 5 When you have delivered the service press the Homecare user key on the top of Lifeline 4000 Enter your PIN and press and then enter the service code as before This time ho...

Page 8: ...ached using these buttons These higher volumes are used during augmented ringing Augmented ringing is where the volume of the ringing gets louder the longer a telephone call goes unanswered In short v...

Page 9: ...e altered Displays and card inserts Anything that can be programmed locally on a Lifeline 4000 with an LCD display can also be programmed on a Lifeline 4000 with the card insert However it is difficul...

Page 10: ...en hear another beep and the word Param will be shown if the Lifeline 4000 has a display 7 Enter the number of the parameter you wish to change and then press the key The display will either show the...

Page 11: ...ramming and then press the Cancel button again to answer the call Setting the unit identification number The unit identification number is the unique number you can program into each Lifeline 4000 Thi...

Page 12: ...new value 0 9 3 5 and then press 5 End local programming by pressing the Cancel key Setting the time to 1pm 1 Enter local programming mode by holding down the key and then holding down the key until t...

Page 13: ...he number in parameter 0 is the number of a control centre Lifeline also assumes that the number in parameter 1 is the number of a control centre If it calls either of these telephone numbers it will...

Page 14: ...l programming mode by holding down the key and then holding down the key until the unit beeps Release the key first and then the key 2 Enter the parameter press 1 3 Delete the old value using the C ke...

Page 15: ...number automatically entered into it when it is made at the factory When a radio trigger is set off it transmits this identification number Lifeline listens for any radio transmissions on a particula...

Page 16: ...rm button on the radio trigger Lifeline will beep and the words Trigger registered will be announced and the words Programmed will be displayed if the unit has a display 4 End local programming by pre...

Page 17: ...ling to register When you register a radio trigger you will normally hear a high pitched beep from the Lifeline 4000 If you hear a low tone then the registration has failed The most common reason for...

Page 18: ...one line 5 Disconnect the Lifeline 4000 connected from its mains electricity adaptor and turn the unit upside down resting it on the soft surface 6 Push and slide the battery cover off 7 Carefully rem...

Page 19: ...y More importantly you should test that the Lifeline 4000 can receive radio signals from the PIR when the PIR is in position but before you have drilled any holes If a thick concrete beam or metal cab...

Page 20: ...52 For historical reasons inactivity monitoring is enabled using the User Options parameter see page 30 5 If you have previously configured older equipment for inactivity monitoring you should be awar...

Page 21: ...sure that the movement detector trigger types are set for intruder detection see the Trigger Uses digit in the Trigger Types and Actions section on page 44 3 If security is a major concern then make...

Page 22: ...can detect when a set temperature has been exceeded and emit a radio trigger signal Normally these sensors should trigger just once when the set level is passed If the sensor continually transmits its...

Page 23: ...ents you might want to silence these announcements at the Lifeline 4000 see personal recipient configuration page 62 4 If you are considering a hardwired input then you might wish to select one where...

Page 25: ...k and entering the telephone numbers to call when an alarm is raised Configuring Keys Each User Key on the Lifeline 4000 can be configured to perform a number of different tasks In addition the four A...

Page 26: ...entered for external output is 2 This means that pressing the key will turn the output on Information on making hardwired connections to either the input or output for Lifeline 4000 can be found in c...

Page 27: ...are explained in the main Lifeline 4000 User Guide However to summarize the Away key is used for switching the Away feature on and off The Speech Record is used to record voice tags messages for the F...

Page 28: ...e using the C key display version only 4 Enter 0 0 0 0 0 5 and then press 5 End local programming by pressing the Cancel key Setting the C key to be the Speech Record key 1 Enter local programming mod...

Page 29: ...umber of alarm calls that cannot be cancelled Normally these digits are set to 00 meaning that any alarm call can be cancelled The second two digits in parameter 172 can be set to 00 or 01 If set to 0...

Page 30: ...ents are regular intervals The default setting is on Inactivity Monitoring This determines whether Lifeline monitors inactivity For more information see the section on Inactivity Monitoring in Chapter...

Page 31: ...ning enabled not disabled and Inactivity Monitoring off 1 Enter local programming mode by holding down the key and then holding down the key until the unit beeps Release the key first and then the key...

Page 32: ...ond digit and just press the key to enter the new value for the parameter this sets the language to be the first programmed language The settings for speech synthesis will affect the mains fail and li...

Page 33: ...press 1 3 0 3 Delete the old value using the C key display version only 4 Enter 0 1 0 0 and then press 5 End local programming by pressing the Cancel key To set the time between announcements to 12 ho...

Page 34: ...trigger is set off it transmits this identification number Lifeline listens for any radio transmissions on a particular frequency If it detects a signal it checks the number that has been sent Next L...

Page 35: ...ng and finally whether it triggers the external output See page 44 for more information 3 Configure check the call sequence used for the trigger type Which of the ten emergency numbers are used and in...

Page 36: ...is method will be explained in more detail a later in this section Examples Registering a trigger in Smoke Detector 1 1 Enter local programming mode by holding down the key and then holding down the k...

Page 37: ...When you register a radio trigger you will normally hear a high pitched beep from the Lifeline 4000 If you hear a low tone then the registration has failed The most common reason for such a failure i...

Page 38: ...r in this section n o i s n e t x E o i d a R r e g g i r T r e t e m a r a P r e g g i r T r o f r e t e m a r a P r e g g i r T r o f e p y T 1 0 6 1 6 2 2 6 3 6 3 4 6 5 6 4 6 6 7 6 5 8 6 9 6 6 0 7...

Page 39: ...trigger will only be used as intruder detectors For example if you have a device to detect when a window has been broken and it is linked to a radio trigger then you should set the type for this to in...

Page 40: ...emperature sensors in the home although there is no reason why it cannot be used for industrial monitoring as well For example you may wish to monitor the temperature in a greenhouse that contains a v...

Page 41: ...cular properties see chapter 5 of volume A and chapter 2 of volume C in the PNC3 Vision User Manual Which location information should I enter If you enter the BS location information but the Lifeline...

Page 42: ...0 6 and then press 5 End local programming by pressing the Cancel key In the example the 02 is the code for a pull cord The 33 is the TT92 location code for a downstairs toilet The 13 is the BS locat...

Page 43: ...rcuit is broken This is useful if security is an issue For example if an panic button has been wired into a kitchen and an intruder rips the button away from its connection this will still trigger the...

Page 44: ...ommunication tones sent by the control centre computers can be heard through the Lifeline 4000 s loudspeaker Call progress tones The tones that the Lifeline 4000 normally makes while connecting to a c...

Page 45: ...r t n I 9 4 1 t i x e y r t n E t n e m e v o M 4 5 1 t i x e y r t n E n o N t n e m e v o M 5 5 1 t n e m e g a n a M e r a C e m o H 6 3 1 r e m i r P t n e m e g a n a M e r a C e m o H 6 5 1 n o...

Page 46: ...I t e s e R m r a l A r e d u r t n I e s i a R f f O n O f f O 2 s l l a C g n i m o c n I r e w s n A r e m i T y t i v i t c a n I t e s e R m r a l A r e d u r t n I e s i a R f f O f f O n O 1 s...

Page 47: ...the external output It can switch the output on and will have no effect if the output is already on it can switch it off and again will have no effect if the output is already off or it can toggle th...

Page 48: ...rature drops below this level we want a call to be raised However we also want a light to be flashed so that any carer in the home is made aware of the problem so they can check the central heating Th...

Page 49: ...ce Following this it might be useful if we call a personal recipient just once Next we will try the main control centre once more before trying another personal recipient just once 1 2 4 2 4 1 1 1 6 1...

Page 50: ...ue using the C key 4 Enter 1 1 2 1 8 1 1 2 2 2 and then press 5 Enter the next parameter press 1 0 3 6 Delete the old value using the C key 7 Enter 3 1 1 4 2 4 1 9 2 9 and then press 8 End local progr...

Page 51: ...the next parameter press 1 0 5 6 Delete the old value using the C key 7 Enter 1 3 2 3 0 0 0 and then press 8 End local programming by pressing the Cancel key For some residents their first port of cal...

Page 52: ...the resident is inactive for a period longer than the Inactivity Time programmed into their Lifeline 4000 then Lifeline 4000 will make an inactivity alarm call Usually the Inactivity Time is set for 1...

Page 53: ...h 2 The clock start time 3 The clock end time 4 The inactivity time for the stopwatch The first two digits determine the method used either stopwatch clock or both see adjacent table In the example ab...

Page 54: ...0 0 0 0 0 0 0 0 0 1 2 0 0 and then press 5 End local programming by pressing the Cancel key Setting inactivity monitoring to use the clock method between 9am and 10pm 1 Enter local programming mode b...

Page 55: ...nd distribute them in the rooms of a large house If any of these sensors detected a temperature out of range it would send a radio trigger to Lifeline and the Lifeline 4000 would raise an alarm Settin...

Page 56: ...Delete the old value using the C key display version only 4 Enter 0 0 1 0 and then press 5 End local programming by pressing the Cancel key Set Temperature A to be on when the resident is Away and Tem...

Page 57: ...they have triggered the intruder alarm and they need to enter their personal identification number PIN soon before the Lifeline 4000 raises an alarm call Entry tones help to prevent false alarms Howev...

Page 58: ...tones and to disable test mode 1 Enter local programming mode by holding down the key and then holding down the key until the unit beeps Release the key first and then the key 2 Enter the parameter pr...

Page 59: ...ng down the key and then holding down the key until the unit beeps Release the key first and then the key 2 Enter the parameter press 4 9 3 Delete the old value using the C key display version only 4...

Page 60: ...later After this it will call in exactly twenty eight days time Consequently if you program it at 3 30 in the afternoon then the unit will make every periodic call at 3 30pm Many control centres prefe...

Page 61: ...y version only 4 Enter 1 0 0 3 0 0 and then press 5 End local programming by pressing the Cancel key Adding a random time element to a periodic call If many Lifeline 4000s are programmed to call into...

Page 62: ...control centre receive the call It is made after a personal recipient has accepted an alarm call by pressing a key on their telephone It allows the control centre computers to make a note of the alar...

Page 63: ...call can be set in hours and minutes If parameter 170 is set to 0000 then there will be no call timeout Examples To turn the incoming call timeout off 1 Enter local programming mode by holding down th...

Page 64: ...re If this digit is set to 4 then Lifeline will make the call between 1 and 5 hours after the mains failure The maximum is 9 hours Mains restored call time range The second digit is the time range in...

Page 65: ...old value using the C key display version only 4 Enter 3 2 0 1 0 0 0 0 0 0 0 0 0 0 0 0 and then press 5 End local programming by pressing the Cancel key Tone dialling pulse dialling Old telephones us...

Page 66: ...3 Delete the old value using the C key display version only 4 Enter 0 1 and then press 5 End local programming by pressing the Cancel key Augmented ringing interval Lifeline 4000 can be made to incre...

Page 67: ...hecked by a member of staff This date could then be checked from the control centre using manual programming methods y a D h t n o M r a e Y 0 7 0 5 0 1 The date is entered in the format day month yea...

Page 68: ...down the key until the unit beeps Release the key first and then the key 2 Enter the parameter press 3 1 3 Delete the old value using the C key display version only 4 Enter 3 5 and then press 5 End l...

Page 69: ...output The terminals for these hardwired connections can be found underneath a Lifeline Home Unit next to the power socket To make a connection use a terminal screwdriver as shown here Use the screwd...

Page 70: ...open i e broken or not made it must have a resistance greater than 30K ohms 4 Lifeline Home Unit provides a small wetting current of 300uA for the input Some switches will not work with such a small c...

Page 71: ...30V 4 If the circuit connected to the output is AC alternating current then the maximum current is 300mA and the maximum voltage is 125V 5 The output circuit needs a minimum current of 10uA and a mini...

Page 73: ...e 13 Parameter 47 page 65 Parameter 48 pages 19 57 Parameter 49 page 59 Parameter 50 page 59 Parameter 58 page 43 70 Parameters 60 to 89 page 38 Parameter 93 page 64 65 Parameter 94 page 66 Parameters...

Page 75: ...se of in inactivity 20 B battery replacing 18 battery low call 64 C call configurations 60 66 call confirmation and personal recipients 62 call progress tones 44 call sequence trigger actions 44 call...

Page 76: ...le service delivery 7 registering non timed services 6 registering services using a radio trigger 6 registering timed services 7 service calls and control centres 7 I identification number 11 inactivi...

Page 77: ...rigger radio rechargeable battery replacing 18 Relay key 27 replacing the battery 18 ringing configuring 66 ringing augmented 8 S services forgetting a timed service 7 Home Care Primer trigger type 40...

Page 78: ...ing a trigger with more than one home unit 17 type 39 40 easy method 36 entry exit and non entry exit 39 flexible method 36 Home Care Primer 40 intruder 39 movement 39 temperature 40 types 34 44 48 ca...

Page 80: ...nted without the written permission of Tunstall Group Ltd Lifeline Home Unit settings Unit ID Owner Resident Main User r e t e m a r a P d e r e t n E e u l a V r e t e m a r a P d e r e t n E e u l a...

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