Tunstall Lifeline 4000, User Manual

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Lifeline 4000 Advanced User Guide (B) Copyright © 2000 Tunstall Group Ltd.
Inactivity Monitoring
If you intend to configure a Lifeline 4000 for inactivity monitoring then you may wish to look at
the points raised in the previous section on installing movement detectors. In addition, there are
the following points to consider:
1. A Lifeline 4000 that is set up to monitor inactivity should
normally have an Away key (see the section on Configuring
Keys on page 25). If you are concerned that the resident
might accidentally turn the monitoring off using an obvious
Away key then consider making the key labelled A under
the flap the Away key. If you do this you should make a note
of this in the table of settings you leave with the unit, and
you might also wish to apply a note to the underside of the flap covering the number keys.
2. Inactivity monitoring is more reliable if more than one movement sensor is fitted. However,
one movement sensor in a key place, such as a hall or landing, will usually still perform well.
3. Do not use a PIR type of movement sensor in a resident’s bedroom to detect inactivity. The
small movements made by a bed-bound resident who is ill and requires attention are usually
enough to trigger the sensor and ensure that help is not summoned.
4. See the section on Inactivity and Temperature Monitoring in the following chapter (page
52). For historical reasons, inactivity monitoring is enabled using the User Options parameter
(see page 30).
5. If you have previously configured older equipment for inactivity monitoring, you should be
aware that Lifeline 4000 has more sophisticated methods for deciding when a resident has
been inactive.
Cancelling an inactivity call
Before Lifeline 4000 makes an inactivity call it will warn the resident. It will announce, An inactivity
call is about to be made. Please press Cancel. It will then wait ten minutes before making the call,
and during this time it will repeat the announcement every 30 seconds. This warning gives the
resident chance to cancel the inactivity call, and so reduces the chance of a false alarm. However,
it is important that residents with inactivity monitoring are given three important pieces of
information:
1. The resident must be told the Inactivity Time setting programmed into their Lifeline 4000.
The resident should know for how long they can be inactive before a call is raised.
2. The ten minute gap between the inactivity warning and the call being made to the control
centre must be explained, although it should also be emphasized that they should not rush
to cancel the call. If they are too late they can always
raise an alarm by pressing the integral button on their
Lifeline 4000 and let the operator who answers the
call know that they do not need assistance.
3. When a resident visits friends or relatives, and even
when a resident goes to the shops, the resident must
use the Away feature to disable inactivity monitoring.