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www.tricklestar.com

Rev 2

July 2022

Summary of Contents for TS2501

Page 1: ...User Manual TS2501 Wi Fi Smart Thermostat ...

Page 2: ...rt Thermostat Registered to a Different user 42 Thermostat Advanced Settings 48 5 Using the App 60 Adding a New Device 61 Controlling the Device 77 Scheduling the Device 78 Checking the Device Info 79 Configuring Geofence Settings 80 Miscellanous Tabs in the Menu 84 6 Using the Portal 85 Understanding the Icons 86 Using the Icons on the Left Column 87 On the Dashboard Page Home Page 88 On the Devi...

Page 3: ...eating and cooling systems in your home and business from anywhere If you have any inquiries about TrickleStar products or need technical support visit our website for tutorials videos and Frequently Asked Questions FAQ You can also contact us by email or phone If you want to see the Installation Instructions as videos visit our YouTube channel https www youtube com user TrickleStarUS Website www ...

Page 4: ... Portal which is also mobile browser friendly the TrickleStar App App on your smartphone This User Manual will guide you through the Thermostat features using the Thermostat Portal and App You can check the list of features and the location from which to perform the features by referring to Feature List from pages 106 to 112 Thermostat Portal Portal Mobile App Note If you have not installed your T...

Page 5: ...5 Thermostat User Interfaces LCD Display Jog Dial Side Button System Reset Pinhole Fig 5 B Fig 5 A Jog Dial Backlight ...

Page 6: ...djust the settings for the Thermostat System Home Indicator Mode Home Away Indicator Mode Away Sleep Indicator Mode Sleep Mode Off Indicator System Off Heat Indicator System Heat Cool Indicator System Cool Auto Indicator System Auto System E Heat Indicator System Emergency Heating Fig 6 A ...

Page 7: ...ndicator Mode Away Sleep Indicator Mode Sleep Mode System Thermostat LED Display Fan Mode Fan On Indicator Fan On or Run Once Mode Fan Auto Indicator Fan Auto or Circulation Mode Scheduling p Schedule On Hold Indicator Indicates Holds Flashing Temporary Hold Schedule in Progress Indicator Indicates running schedule Fig 7 A Fig 7 B ...

Page 8: ... Humidity Indicator Display the room humidity in percentage Room Temperature Indicator Display the room temperature Setpoint Temperature Indicator Display the setpoint temperature Speedometer Speedometer for Setpoint Temperature Key Lock Indicator Indicates the input is locked Wireless Connections Wi Fi Indicator Indicates Wi Fi connection and signal strength Flashes rapidly Wi Fi is disconnected ...

Page 9: ...edule Indicator Indicates a schedule is in progress Other Indicators Humidity Indicator Display the room humidity in percentage Room Temperature Indicator Display the room temperature Setpoint Temperature Indicator Display the setpoint temperature Speedometer Speedometer for Setpoint Temperature TrickleStar Logo Brand Always on Key Lock Indicator Indicates the input is locked Flashes Reminds users...

Page 10: ...tion mode or setting mode Green When there is demand response activity Red When Emergency Heating is turned on heat pump only Blue When Cooling is turned on Orange When Heating is turned on Off When Emergency Heating Heating and Cooling are turned off Jog Dial Backlight Fig 10 A ...

Page 11: ...perature on the Thermostat using the Jog dial and Side button You can check the list of features which the Thermostat can perform by referring to Feature List from pages 106 to 112 Note To enjoy all functions on your Smart Thermostat it is recommended for you to create a Portal account and add the Smart Thermostat to your account Please refer to Adding a New Device at page 61 for instructions to a...

Page 12: ...s After you have completed the Start Up Configuration you can still change the configuration for your system The Thermostat will automatically upload any changes to your Portal account if your Thermostat is already connected to Wi Fi and the Portal Enter Configuration Mode To change the HVAC Configuration press and hold the Side button for 10 seconds to enter the Configuration Mode Fig 12 A ...

Page 13: ...onnect to the Portal 3 Your Thermostat has been reset to factory default settings or Wi Fi setting has been reset Step 02 Select Your HVAC System 1 Rotate the Jog dial to select HC for conventional system HP for heat pump system 2 Press the Jog dial or the Side button to confirm your selection Note To reconnect your Thermostat to the Portal select Devices then click on your Device Name Select Sett...

Page 14: ...stem in which the reversing valve is energized in cooling b for a system in which the reversing valve is energized in heating 2 Press the Jog dial or the Side button to confirm your selection Step 03 Select Fan Control Option 1 Rotate the Jog dial to select HG for gas heating HE for electric heating 2 Press the Jog dial or Side button to confirm your selection Fig 14 A Fig 14 B ...

Page 15: ...nal is turned on 1 Rotate the Jog dial clockwise to turn on the output as follows After you rotate the Jog dial there may be a few seconds delay before the HVAC equipment turns on This is not a malfunction All outputs off Only Y1 is on all others off Only Y2 is on all others off Only W1 is on all others off Only W2 is on all others off Only G is on all others off Only O B is on all others off Only...

Page 16: ...ence to ensure the safety of your HVAC equipment As such after you have tested a specific output and proceeded to the next you are not allowed to test the previous output again If you need to retest the previous output reenter the Start Up Configuration as follows Press and hold the Side button for approximately 10 seconds It will restart from Step 01 or Step 02 if the Thermostat is already connec...

Page 17: ...e Set Temperature Cool Auto The system will activate the heating or cooling systems based on the room temperature to keep your home within the desired range of your Set Temperature Heat and Set Temperature Cool Emergency Also known as Auxiliary Heat Heating It is the second stage of heating that your Thermostat runs on when the temperature is too cold for your heat pump to extract heat from the ou...

Page 18: ...ion Rotate the Jog dial to select the desired Fan setting Press the Jog dial or the Side button to confirm your selection The Thermostat will then return to Normal Operation Thermostat LED Display Fan Mode Fan On Indicator Fan On or Run Once Mode Fan Auto Indicator Fan Auto or Circulation Mode Scheduling p Schedule On Hold Indicator Indicates Holds Flashing Temporary Hold Schedule in Progress Indi...

Page 19: ...o System E Heat Indicator System Emergency Mode Home Select this setting when you are at home and active awake Away Select this setting when you are not at home Sleep Select this setting when you are at home but inactive asleep Note If your Thermostat is not connected to the Portal the Fan and Mode that you have selected are used until you manually change their settings again If your Thermostat is...

Page 20: ...ou can press the Jog dial or Side button to save your setting immediately Increase Temperature Reduce Temperature Note If your Thermostat is not connected to the Portal the Setpoint Temperature that you have selected is used until you manually change the setting again If your Thermostat is connected to the Portal and you have set a daily schedule the Setpoint Temperature that you have selected is ...

Page 21: ...ion with the Portal To add a new device to your Portal account via the TrickleStar App please refer to Adding a New Device at page 61 The Portal App allows you to remotely control your Thermostat anytime anywhere It also allows you to configure and monitor Schedule for every day in the week use the multi user geofencing feature monitor Demand Response events and configure advanced settings You can...

Page 22: ...ry Hold The setting will be used until the next schedule starts or when you cancel the Temporary Hold It is activated when you change the Fan Mode or Setpoint Temperature manually Permanent Hold The setting is permanent until you cancel the Permanent Hold You have to manually enable the Permanent Hold via Portal App after changing the Fan Mode or Setpoint Temperature Vacation Hold The setting is u...

Page 23: ... indicator and Schedule indicator on the LCD display as follows Types of Hold Hold Indicator Schedule Indicator No hold Schedule is active Off On Temporary Hold Flashes Off Permanent Hold On Off Vacation Hold On Off Fig 23 A ...

Page 24: ...dicator will be shown on the LCD display and the Thermostat will be in Input Lock mode The Jog dial and Side button will not respond to any input When you press the Jog dial or Side button the Key Lock indicator flashes to remind you that the Thermostat is in Input Lock mode Side Button Jog dial To turn off Input Lock press and hold the Jog dial or Side button for three seconds to unlock the Therm...

Page 25: ...guration the HVAC fan blower will be turned on indefinitely until you change the Fan setting You can configure this setting via the Smart Thermostat itself the Portal or the App Smart Thermostat 1 Press the Side Button Select the HVAC System 2 Rotate the Jog Dial to select Fan as On Press the Jog Dial to save Portal 1 From the Portal Dashboard go to Devices tab Select your device name HVAC Fan Con...

Page 26: ...26 2 Under the Fan setting select On Fig 26 A ...

Page 27: ...27 App 1 At the App Devices tab tap on the Fan setting and select On Fig 27 A ...

Page 28: ...ting is running You can configure this setting via the Smart Thermostat itself the Portal or the App Smart Thermostat 1 Press the Side Button Select the HVAC System 2 Rotate the Jog Dial to select Fan as Auto Press the Jog Dial to save Portal 1 From the Portal Dashboard go to Devices tab Select your device name Fig 28 A ...

Page 29: ...29 2 Under the Fan setting select as Auto Fig 29 A ...

Page 30: ...30 App 1 At the App Devices tab tap on the Fan setting and select Auto Fig 30 A ...

Page 31: ...fect the Thermostat s Hold state If you manually changed the Fan setting anywhere the Fan Run Once mode will be cancelled Once the timer duration lapses the Fan setting will return to your previous setting You can configure this setting in the Portal or the App Portal 1 From the Portal Dashboard go to Devices tab Select your device name 2 Under the Fan setting select as Run Once Fig 31 A ...

Page 32: ...32 3 The Portal will then ask you how long to turn on the HVAC fan blower for the one time run cycle options 10 20 30 40 50 60 90 or 120 mins Fig 32 A ...

Page 33: ...33 4 The duration field will be updated to reflect the length of the remaining fan run time Fig 33 A ...

Page 34: ...ostat LCD will show the Fan On icon when the Fan Run Once duration is active App 1 From the App Devices tab tap on the Fan setting and select Run Once 2 The App will then ask you how long to turn on the HVAC fan blower for the one time run cycle options 10 20 30 40 50 60 90 or 120 mins Fig 34 A Fig 34 B ...

Page 35: ...nutes before the end of the hourly cycle There are two ways Fan Circulation can be configured both achieving different purposes Modes this Fan Circulation setting will be used together with the Modes setting in the Schedule When Thermostat is running the Schedule it will automatically follow the configured set temperature and fan according to the Modes lined up in the Schedule You can configure th...

Page 36: ...36 4 When your Thermostat is running the Schedule the Fan field in Portal Control page will be updated to reflect your Circulation settings preset in the Modes page Fig 36 A ...

Page 37: ...37 App 1 From the App Devices tab tap on the Info tab 2 Tap on Mode Fig 37 B Fig 37 A ...

Page 38: ...ap on Edit Modes 4 The Thermostat Modes page will be shown Under Set Fan Heat and Set Fan Cool fields for each Mode select your desired Circulation duration options 10 20 30 40 or 50 mins hr Fig 38 A Fig 38 B ...

Page 39: ... current fan settings Configuring the Fan Circulation setting via the Control page will put the Thermostat to Temporary Hold state You can configure this setting in the Portal or the App Portal 1 From the Portal Dashboard go to Devices tab Select your device name 2 Under the Fan setting select Circulation Fig 39 A ...

Page 40: ...40 3 The Portal will then ask you how long to turn on the HVAC fan blower every hour options 10 20 30 40 or 50 mins hr Fig 40 A ...

Page 41: ... 50 mins hr Expected behavior for Fan in Circulation mode The HVAC fan blower will actually be turned on twice within the hour once every half hourly to provide effective ventilation All duration as explained above will be split to half for each half hour cycle When Fan Circulation is enabled the fan icon in the Thermostat LCD display will be shown as Auto mode Fig 41 A Fig 41 B ...

Page 42: ... can complete the manual identification process to confirm that you have control over the Thermostat 1 Ensure that you have access to TrickleStar Portal portal tricklestar com and had already created a Portal account 2 To begin the process click Devices and then click on Add New in the TrickleStar Portal 3 Select Wi Fi Smart Thermostat to add a new Thermostat unit If you need to install the Thermo...

Page 43: ... our Customer Service if you are unable to locate the DSN number 8 If your Thermostat is in states 1 2 or 3 follow the instructions to connect the Thermostat to your Wi Fi network If your Thermostat is in states 4 or 5 the Thermostat is already connected to your Wi Fi network so the Portal will skip to the next step 9 The following window will be prompted when the Portal detected that you are atte...

Page 44: ...own by the Thermostat LCD display and click Next 11 During the manual identification process the Portal will prompt three different temperature setpoints one at a time Change the setpoint at the Thermostat and click Continue at the Portal after each setpoint change to verify that you have control over the physical Thermostat unit Fig 44 A ...

Page 45: ...45 12 Occasionally the Portal may prompt the following message requesting you to restart the identification process Click OK to close the window Fig 45 A ...

Page 46: ...46 13 Click Restart to restart the manual identification process Fig 46 A ...

Page 47: ...l be shown You have now successfully claimed ownership of the Thermostat unit to your account in the TrickleStar Portal 15 It is recommended that you click Continue and follow the Portal s instructions to configure your HVAC settings before using the Thermostat Fig 47 A ...

Page 48: ...at Pump Reversing Valve Option Options include Energized in Cooling O or Energized in Heating B Instruct the Thermostat to enter Configuration mode to allow users to reconfigure the HVAC settings and test the output terminals Change the HVAC type that is connected to the Thermostat Options include Heating and Cooling Heating Only or Cooling Only Change the number of Conventional CONV Heating or Au...

Page 49: ...ding on the room temperature The thermostat will keep the current system both heating and cooling will be turned off when the room temperature falls between Set Temperature Cool and Set Temperature Heat in the Modes settings Select the minimum delay duration between changing System Modes Heating to Cooling or vice versa while in Auto system mode Select the temperature deadband to trigger the Auto ...

Page 50: ...ned off again Select the minimum duration when the CONV AUX Heating is turned off before the CONV AUX Heating can be turned on again Select the minimum duration when the CONV AUX Heating is turned on before the CONV AUX Heating can be turned off again Select the duration for the System to automatically turn on the second stage of heating or cooling once the first stage heating or cooling has run f...

Page 51: ...room temperature is lower than the Set Temperature by this setting the Stage 1 CONV Heating will be turned on This setting is also applicable for Cooling control where the Stage 1 Cooling will be turned on if the room temperature is higher than the Set Temperature by this setting Select the hysteresis factor for stage 2 CONV Heating control If the room temperature is lower than the Set Temperature...

Page 52: ...ature is higher than or equals to this setting The AUX heating will not be turned on when it is locked out Select the temperature setpoint where the Compressor heating will be locked out once the outdoor temperature is lower than or equals to this setting The Compressor heating will not be turned on when it is locked out Select the temperature setpoint where the Heating system will turn on automat...

Page 53: ...g a closed circuit configuration Select Reverse if your accessory is turned on using an open circuit configuration Enable disable the configuration where the Humidifier can only turn on if the HVAC Heating or Cooling is turned on Select the mode of operation Heating and or Cooling where the Humidifier will be turned on Enable disable the configuration where the fan will turn on together when the H...

Page 54: ...t for your accessory Select the humidity control hysteresis factor If the room humidity is lower than the humidity setpoint by this setting the Humidifier will be turned on Likewise if the room humidity is higher than the humidity setpoint by this setting the Dehumidifier will be turned on When the Thermostat is Online and a Dehumidifier is connected to the Thermostat When the Thermostat is Online...

Page 55: ...me of Free Cooling if Occupancy Mode is set to Sleep Select the run time of Free Cooling if Occupancy Mode is set to Away Enable disable manual override to manually turn on off Free Cooling When the Thermostat is Online and a Free Cooling Ventilator is connected to the Thermostat When the Thermostat is Online and a Free Cooling Ventilator is connected to the Thermostat When the Thermostat is Onlin...

Page 56: ...or Free Cooling to be activated If the outdoor humidity is higher than this setting then Free Cooling will not be activated Select the minimum temperature difference between setpoint temperature and outdoor temperature for Free Cooling to be activated If the difference is lower than this setting then Free Cooling will not be activated Free Cooling will be deactivated if the room temperature is not...

Page 57: ...tive Time on the Thermostat If user input is received the Thermostat LCD will temporarily show 100 brightness This setting sets the duration for which the LCD will maintain 100 brightness before returning to the original brightness level according to the corresponding occupancy mode Select the LCD brightness on the Thermostat in Home mode Select the LCD brightness on the Thermostat in Sleep mode S...

Page 58: ...heduled event Change the maximum allowable setpoint temperature in Heat mode Note Changing this setting may affect the Set Temperature Heat in the Modes settings Change the minimum allowable setpoint temperature in Cool mode Note Changing this setting may affect the Set Temperature Cool in the Modes settings If your Thermostat is measuring room temperature either higher or lower than expected you ...

Page 59: ...n the Configure link to connect this Thermostat to your Wi Fi network after a reset or if you simply need to connect to a different Wi Fi network or reconnect to the same network after its password has been changed Shows the LAN IP Address of the Thermostat Shows the date of registration for the Thermostat Shows the location where you have registered the Thermostat for use Select the Time Zone for...

Page 60: ...r Heater Controller This section explains the process of registering and controlling your Thermostat using the TrickleStar App Download the TrickleStar App to your mobile device from the Apple App Store or Google Play Store You can also scan the following QR codes Note To use the App you need to have a Portal account If you have not created a Portal account create one at portal tricklestar com Fig...

Page 61: ...TrickleStar App please follow the steps below 1 Launch the TrickleStar App you should see the below screen if you do not have any devices added to your TrickleStar account 2 Tap on the Menu icon and tap on Add New to add a new device Fig 61 A Fig 61 B ...

Page 62: ...4 The Installation Workflow will then be shown Note If you need instructions to install the Thermostat tap on Step 1 Install TrickleStar Thermostat and tap Start The wizard will walk you through the installation via a step by step guide Fig 62 B ...

Page 63: ... you can name your site as Home or Office accordingly b Create a Device Name For example you can name your device as Living or Lounge Fig 63 A Fig 63 B 5 Once you have completed the installation tap on Step 2 Connect Thermostat to Wi Fi and tap Start ...

Page 64: ... fresh out of the box installation it will typically be the first state of 01 visible and AP flashing Fig 64 B Note There are 5 different LCD states to choose from See the animated LCD displays in the App and cross reference with the actual Thermostat LCD display to choose the correct state ...

Page 65: ... If the App detected the DSN of the device was already registered previously the App will prompt verification steps to take ownership of the device Please refer to page 42 for more information on taking ownership of a device These steps are identical in the App ...

Page 66: ...r mobile device and connect to the Thermostat s Wi Fi broadcast Fig 66 A Fig 66 B Note If your thermostat LCD display is no longer showing step 01 and AP flashing follow the instructions in the App Note The Thermostat Wi Fi broadcast should look like this TSTAT XXXXXXXXXXXX where the 12 alphanumeric represents the MAC address of the device ...

Page 67: ... open the Access Point interface Connect the Thermostat to your Wi Fi network Next you must connect your mobile device to the same Wi Fi network Tap on Done afterwards Fig 67 A Note The Wi Fi network credentials will be saved in the Thermostat s memory These credentials will not be lost even in the event the Thermostat loses power ...

Page 68: ... the Thermostat will then show the progress of connection to Portal via speedometer Note If the Thermostat keeps restarting the speedometer progress you may proceed with the configuration in the Portal The Thermostat LCD display will be updated once the connection to Portal is established successfully ...

Page 69: ...m HP Fig 69 A 6 The Portal will then prompt you to setup the HVAC system Note It is normal if the Thermostat LCD display is still stuck at any of the configuration stages All settings configured in the App will be downloaded to the Thermostat once connection to Portal is established ...

Page 70: ...ting HG or Electric Heating HC c Configure your heat pump reversing valve option Options Energized in Cooling o or Energized in Heating b Fig 70 A Fig 70 B Note This configuration is only enabled if you have selected your HVAC System as Heat Pump System HP ...

Page 71: ...8 output tests and ensure the corresponding HVAC component is turned on off accordingly 8 The App will then prompt additional Thermostat Settings for configuration Tap on Continue to begin the configuration Note For detailed information on the output tests please refer to page 15 ...

Page 72: ...nd cooling stages and whether your Heat Pump has any supplemental heating b Configure the temperature unit that will be shown by the Thermostat s LCD display Fig 72 A Fig 72 B Note The temperature unit can be changed any time via the TrickleStar Portal App settings ...

Page 73: ...re for Heat and Cool as well as the Set Fan for Heat and Cool Fig 73 A Note These 4 Modes settings will be used in the Schedule The Thermostat will automatically set the temperature and fan mode according to these settings at the corresponding time and day of the week ...

Page 74: ...gs 10 If you are a homeowner tap on Don t need to transfer ownership Go to Devices List to return to Devices page The configuration ends here If you are a Contractor proceed to Step 4 Transfer Ownership to Homeowner For Contractor only Press Start to begin the process ...

Page 75: ...er the homeowner s email address to the Email field and select the Site to transfer Tap on Add 12 TrickleStar Portal will send an email to the listed email address The homeowner will have to log into the TrickleStar App and accept the ownership transfer request at the same Ownership tab ...

Page 76: ...76 13 Once the ownership transfer request has been accepted by the homeowner the contractor will lose all control over the device permanently ...

Page 77: ...ay or Sleep Change the Hold Type whether No Hold Temporary or Permanent Hold Indicate if the App is communicating at a different network Cloud or same network LAN with the Thermostat Lock or unlock the Thermostat Input Lock Fig 77 A Note If you have registered more than one device in your Site you may tap on the device that you wish to control at the Home page to access the Devices page If you hav...

Page 78: ...day Scheduling the Device Tap on the Schedules icon to access the Schedules page To edit the Schedule click Edit Schedules The Thermostat will automatically change the Mode according to the different times of the day for all 7 days in a week Tap on the Add Schedule icon to add a new schedule event or tap on existing schedules to edit or delete them Fig 78 A Fig 78 B ...

Page 79: ...f the Occupancy Sensors enable disable each sensor operation and to add a new sensor to Thermostat Show and edit the settings for each Mode and Vacation such as the Set Temperature for Heat and Cool and Set Fan also for Heat and Cool Show the general information of your device Show the settings for Alerts and Reminders Change the Advanced Settings for the Thermostat Fig 79 A ...

Page 80: ... Geofence Settings Follow the steps below to configure the multi user geofencing feature 1 Tap on the menu icon and you will see more options Select Settings 2 At the Settings page tap on Geofencing Fig 80 A Fig 80 B ...

Page 81: ...lease select Allow all the time 4 The Geofencing page will be shown indicating that the Geofencing has not been enabled for the Thermostat To enable the Geofencing feature tap on Edit Fig 81 A Fig 81 B Note Selecting any other options for the location permission would affect the performance of the Geofencing feature ...

Page 82: ...82 5 The Geofence and Site Settings page will then be shown Enable the Geofencing feature and select the radius to form the geofence boundary Tap on Save Changes to save your settings Fig 82 A ...

Page 83: ...timum Geofencing performance ensure that you run the TrickleStar App in the background for your mobile device Do not kill the TrickleStar App 6 Enable the Geofencing feature for your mobile device You may then check your mobile device s GPS status whether you are Inside Geofence or Outside Geofence from here Fig 83 A Fig 83 B ...

Page 84: ...nected devices If you have multiple sites it will show all Site names Tap on your desired Site it will show all connected devices in that Site Update your vacation settings and enable disable the vacation schedule Check and delete your messages View or change the General Settings including Geofence settings for the Thermostat Check the App s version and to access the TrickleStar Website Privacy Po...

Page 85: ...orm which houses all control and setting elements shared with the TrickleStar App Therefore any controls and settings that you can see and configure in the TrickleStar App can also be performed via the Portal You can check the list of features which the Portal can perform by referring to Feature List from pages 106 to 112 Using the Portal Note If you have not created a Portal account create one at...

Page 86: ...al the App or utilities for DR and ToU integrations For example Click on the Messages icon to see all messages Your Portal account name is shown at the top right corner of the Portal Clicking on the name will reveal a dropdown menu showing the Account Sharing and Sign Out icons For example You can change your Account Settings in the Account icon Clicking on the Sharing icon takes you to the Site M...

Page 87: ...ttings Show your connected devices so that you can select and change the settings for each device Update your vacation details and to enable disable the vacation schedule for your connected devices Define the boundary of your geofence Once the smartphone GPS enters leaves the geofence boundary the Smart Thermostat will automatically change the Mode Home Away Integrate with Amazon Alexa or Google H...

Page 88: ... On the Dashboard Page Home Page 1 Select Dashboard to show the basic settings for your connected devices 2 Click on the device to access the Device control page where the settings can be changed Fig 88 A ...

Page 89: ...ick on the device name to access the Device control page where it s settings can be changed 3 At the Device control page select the settings category as explained in the table that follows 4 Click on the selection fields to change the respective settings 3 4 Fig 89 A Fig 89 B ...

Page 90: ... to add edit delete a scheduled event Usage Show the average HVAC system Run Time and Usage History for your device by weekly monthly yearly Settings Change the settings for your 1 HVAC Settings 2 Fan Accessory and Free Cooling 3 Display and Other Settings 4 Info and Time Zone Sensors Change the settings for Occupancy Sensor add new sensor refresh existing sensor data enable disable sensor and to ...

Page 91: ...91 On the Vacation Page 1 Select Vacation to update your vacation schedule for your connected devices 2 Update your vacation details and enable disable the vacation schedule Fig 91 A ...

Page 92: ...le device leaves the Geofence boundary the occupancy mode will be set to Away Fig 92 A Note The Geofence feature will not conflict with any installed Occupancy Sensor in your home For example if the App detects the user entering the Geofence boundary the App notifies the Thermostat to change to Home 1 mode When user enters the house and detected by the Occupancy Sensor the mode will remain since i...

Page 93: ...93 On the 3rd Party Integration Page 1 Select 3rd Party Integration to integrate with Amazon Alexa or Google Home 2 Click Configure accordingly to integrate with your preferred 3rd party system Fig 93 A ...

Page 94: ...ortal account if you have one If your Thermostat is not working according to your expectation or you need to perform a system reset for your Thermostat use a paper clip to press the System Reset Pinhole at the bottom of your Thermostat During system reset the Thermostat will perform a System Check and try to recover the connection to the Cloud based on previous Wi Fi settings If connection to Clou...

Page 95: ...95 System Check Display Bootloader Version Processor Firmware Version Bluetooth Version Wi Fi Version Home Screen for Normal Operation TrickleStar Fig 95 A ...

Page 96: ... for 15 seconds until 01 is shown and AP flashes on the LCD display During factory reset the thermostat will take about 45 seconds to start up and speedometer will show the progress All users or device settings will be deleted and the Thermostat will reset to factory default settings Factory Reset Side Button Jog Dial Fig 96 A ...

Page 97: ...ps in the Thermostat Setup Wizard Refer Configuration Step 01 to Step 05 from pages 13 to 16 to complete the Start Up Configuration When the factory reset is completed the Thermostat will perform a System Check Then the LCD display will show the Start Up Configuration Bootloader Version Processor Firmware Version Bluetooth Version Wi Fi Version Start Up Configuration TrickleStar System Check Displ...

Page 98: ... where all previous Wi Fi Method Press and hold the Side button for 10 seconds OR At the Portal select Devices Device Name Settings HVAC Configuration Items Configure and Test Use a paper clip to press the System Reset Pinhole at the bottom of your Thermostat Press and hold the Jog dial and Side button simultaneously for 15 seconds until 01 is shown and AP flashes on the LCD display At the Portal ...

Page 99: ...on 2 System Reset To reset your Thermostat but maintain the configuration Wi Fi setup and Thermostat settings as well as your Portal account 3 Factory Reset To reset your Thermostat to factory default settings where all user and device settings will be deleted and reset to factory default settings 4 Wi Fi Network Reset To reset your Wi Fi network for the Thermostat when you have changed to or adde...

Page 100: ...e update to your Thermostat During the firmware update transfer the Thermostat will change to Disconnected Mode and the Wi Fi indicator on the LCD display will be rolling continuously to indicate the download process Firmware Update Fig 100 A Fig 100 B ...

Page 101: ...ly The installation progress will be shown on the LCD display from 00 to 99 percent When the installation is in progress all other Thermostat functions will be stopped including Heating Cooling Schedule and Sensor operations The Thermostat Portal and App will not respond to your input Fig 101 A ...

Page 102: ...ompleted the Thermostat will perform System Reset or resume Normal Operation and automatically reconnect to your Portal Note The firmware update cannot be initiated on the Thermostat and it cannot be canceled or postponed Fig 102 A ...

Page 103: ...er cloth dampened with clean water Wipe the housing surface as well as the screen Note Do not spray any water or liquid directly onto your Thermostat Do not use soap or any type of cleaning chemicals on your Thermostat Cleaning the Thermostat ...

Page 104: ...ess and hold the jog dial and Side button simultaneously for 15 seconds until 01 is shown and AP flashes on the LCD display All settings will be deleted and the Thermostat will reset to factory default settings Then you need to manually delete your device in the Portal and re add it to the Portal For details refer pages If you have changed to or added a new network and you want to reset your Wi Fi...

Page 105: ... Portal or App as follows For Portal Refresh the browser For App Select Sync from the menu If you want to reset your Thermostat but maintain the configuration Wi Fi setup and Thermostat settings as well as your Portal account perform System Reset Use a paper clip to press the System Reset Pinhole at the bottom of your Thermostat For details refer pages If you want to reset your Thermostat to facto...

Page 106: ...find the features you want easily Available Not available Available Not available Features Thermostat Portal Apps Basic Features Start Up Configuration System Fan Mode Mode Setpoint Temperature System Reset Factory Reset Advanced Features Dashboard General Settings Message Setting Receive System Notifications Receive Schedule Events Receive DR Events Receive Device Errors and Warnings Receive Conf...

Page 107: ...Delegation Ownership Transfer Wi Fi Smart Thermostats No of Device Outdoor Temp Location Current Temperature hi temperature lo temperature Thermostat Device Name Online Offline System Current Setpoint Mode Fan Humidity Room Temperature Devices Delete Add New Show Search Control System Fan Schedule Mode Setpoint Temperature 86 86 88 88 89 89 77 88 84 ...

Page 108: ...trol Option Heat Pump Reversing Valve Option Configure and Test HVAC Settings HVAC Type Number of Heating W and Cooling Y Stages Compressor Lock Out in AUX Heating Auto Season Changeover Auto Season Changeover Delay Auto Season Changeover Tolerance Range Compressor Minimum Turn Off Time Compressor Minimum Turn On Time CONV AUX Heating Minimum Turn Off Time CONV AUX Heating Minimum Turn On Time Ups...

Page 109: ...System Humidifier Calls for Fan Dehumidifier Runs with Equipment Dehumidifier Runs in System Dehumidifier Calls for Fan Humidity Setpoint Hysteresis for Humidity Control Free Cooling Enabled Free Cooling Run Time Off Free Cooling Run Time Home Free Cooling Run Time Sleep Free Cooling Run Time Away Free Cooling Manual Override Enabled Free Cooling Manual Override Duration Pre Occupancy Purge Period...

Page 110: ...Settings and Features Auto Recovery Maximum Heat Set Temperature Minimum Cool Set Temperature Room Temperature Offset Info and Time Zone Device Info MAC Address Serial Number Device Name Firmware Version Type of Connection Connected Network SSID LAN IP Address Registration Date Device Location Time Zone Reset Settings Reset Thermostat Settings Sensors Refresh Sensor Data Add New Sensor Unpair Sens...

Page 111: ...l Number Weighting Occupancy Detection Status Temperature Occupancy Battery Voltage Services Alerts Low Temperature Alert Temperature Setpoint High Temperature Alert Temperature Setpoint Low Humidity Alert Humidity Setpoint High Humidity Alert Humidity Setpoint Reminders HVAC Maintenance Receive service reminder Furnace Filter Receive filter change reminder Humidifier Dehumidifier Ventilation Filt...

Page 112: ...112 Features Thermostat Portal Apps Vacation Vacation dates Devices Status 3rd Party Integration Amazon Alexa Google Home 59 91 93 ...

Page 113: ...ckleStar Inc TrickleStar is a registered trademark of TrickleStar Ltd All other trademarks are the property of their respective owners The information in this document is subject to change without notice TrickleStar assumes no responsibility for any errors that may appear in this document www tricklestar com Rev 24 13 July 2022 ...

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TrickleStar TS2501, User Manual

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