92
PROBLEM SOLVING
En
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Pi
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Why are there horizontal stripes and/
or blurred images on the screen when
in PC mode?
The
Clock Phase
may need adjustment. Select
PC Settings
from the
Display Settings
menu, highlight
Clock Phase
and adjust until the
picture clears.
Why are the colours wrong when an
NTSC source is played?
Connect the source via a SCART lead and play.
Select
Colour System
from the
Options
menu.
a
Set the Colour to
Auto
and exit.
b
Go to the
Picture
menu and adjust the tint.
Gen
e
ra
l
Why don’t the controls of the
television work?
Check that
Panel Lock
is not
On
.
Why doesn’t the remote control
work?
Check that batteries aren’t exhausted or inserted incorrectly.
Why is the
digital
channel locked?
The channel has been locked in
Channel Options
(see ‘Digital settings
– Channel Options’ section).
Why are some of the
digital
subscription channels unavailable?
Your subscription needs upgrading. Contact your service provider.
What is DVB-T?
Digital Video Broadcast via an aerial/antenna.
What is DVB-C?
Digital Video Broadcast via a cable connection.
How are DTV radio channels
selected?
Select from All Channel List (
LIST
button).
What can be done if the PIN number
has been forgotten?
Use the Master PIN code of 1276, then change to a number of your
choice. Select
Parental PIN Setup
from the
DTV Settings
menu to
enter PIN. Ensure that no-one else can use the Master PIN by removing
the Owner’s Manual.
Why when
digital
subtitles have been
selected are they not showing on
screen?
Subtitles are not currently being transmitted by the broadcaster.
Why are there problems with
analogue text?
Good performance of text depends on a good strong broadcast signal.
This normally requires a roof or loft aerial. If the text is unreadable or
garbled, check the aerial. Go to the
main index
page of the text service
and look for the
User Guide
. This will explain the basic operation of text
in some detail. If further information is needed on how to use text
see
the text section
.
Why is a page number visible at the
top of the screen but no text?
Text has been selected but Teletext information is currently unavailable
on the current source.
Why don’t the devices connected via
HDMI operate properly?
Make sure to use cables with the HDMI logo
(see page 10).
Some early HDMI equipment may not work properly with the latest
HDMI TV products, due to new standard adoption.
Why don’t the devices connected via
MHL operate properly?
Turn off your TV and unplug the power cord, and then plug and turn on
again.
Turn the MHL Source Power Off and On again.
Try to reconnect a MHL cable.
Why don’t the HDMI CEC Control
devices work?
When the connected HDMI CEC Control device does not work correctly
after you have changed the settings of the device, turn off your
television and unplug the power cord, and then plug and turn on again.
Unplug the HDMI cable of the HDMI CEC Control device and lead
again.
Why is the HDMI CEC logo still
showing when the equipment has
been disconnected?
If the HDMI CEC Control device is disconnected, the logo will disappear
after approximately one minute.
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