91
Engl
ish
PROBLEM SOLVING
Questions and
Answers
Below are the answers to some of the most common queries.
Question
Answer
Soun
d
Why is there no sound or picture?
Check the television is not in Standby mode. Check the mains plug and
all mains connections.
Why is there a picture but no sound?
Check all lead connections.
No sound or unacceptable format sound may be received.
Check the volume has not been turned down or that sound mute has
not been selected.
Check shared audio settings.
Why is the soundtrack in English
when a different audio language has
been selected?
The programme is currently being broadcast with an English
soundtrack only.
Why is there incorrect or no sound
when in
DTV
mode?
Press
s
to ensure the hard of hearing option has not been selected.
Pi
c
tur
e
There is a picture, but why is there
little or no colour?
When using an
external
source, for instance, a poor quality video tape,
if there is little or no colour, improvements may sometimes be achieved.
The colour is factory set to
Auto
to automatically display the best colour
system.
To check that you have the best colour:
a
With the external source playing, select
Colour System
from
the
Options
menu.
b
With
C
/
c
choose between
Auto
,
PAL
,
SECAM
,
NTSC 4.43
or
NTSC 3.58
.
What else can cause a poor picture?
Interference or a weak signal. Try a different television station.
Manual
Fine Tuning
may help.
a
Select the
ATV Manual Tuning
menu. Highlight the station and
press
OK
. Then press
c
to select
Manual Fine Tuning
.
b
Using
B
/
b
adjust to get the best picture and sound. Press
OK
and then press
EXIT
.
Why doesn’t the video/DVD being
played show on screen?
Make sure the media recorder or DVD player is connected to the
television as shown on page 9, and then select the correct input by
pressing
o
.
Why are there vertical stripes on the
screen when in PC mode?
The
Sampling Clock
may need adjustment. Select
PC Settings
from
the
Display Settings
menu, highlight
Sampling Clock
and adjust until
the lines clear.
< AV Connection
Input Labelling
Colour System
Auto
PAL
SECAM
NTSC 4.43
NTSC 3.58
I
A
1
C
2
0
ATV Manual Tuning
Manual Fine Tuning
