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Toshiba B-EX4 SERIES, Maintenance Manual

The Toshiba B-EX4 SERIES Maintenance Manual is a comprehensive guide that ensures the smooth operation and longevity of your printer. Easily downloadable for free from our website, this essential manual provides step-by-step instructions and troubleshooting tips, allowing you to maximize the productivity and efficiency of your Toshiba B-EX4 printer. Visit manualshive.com to download now.

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5. SYSTEM MODE

 

 

EO18-33027 

 

5.3 DIAG

 

5-7 

FEED1 to FEED4 

History of label distances covered 

0.0 to 3200.0 km 

History of the last 4 label distances. 

PRINT 

Print distance 

0.0 to 200.0 km 

Counted while printing. (Reverse feed is not counted.) 
B-EX4T1-G/B-EX4T2-G/B-EX6T2-G/B-EX4D2-G: 

When the power is turned off, the print distance of 8.2 m or less is rounded down when backed up. 

B-EX4T1-T/B-EX4T2-T/B-EX6T2-T/B-EX4D2-T: 

When the power is turned off, the print distance of 5.6 m or less is rounded down when backed up. 

B-EX4T2-H: 

When the power is turned off, the print distance of 2.8 m or less is rounded down when backed up.  

PRINT1 to PRINT4 

History of print distances  

0.0 to 3200.0 km 

History of the last 4 print distances. 

CUT 

Cut count 

0 to 1000000 

Every cut operation is counted. 

The cut count is saved every 4 cut operation. 

HEAD U/D 

Head up/down count 

0 to 2000000 

The number of times the print head moves up and down with the solenoid for ribbon save is counted.  (A set of 
up and down is counted as one.) 

The head up/down count is saved every 4 head up/down operation. 

RIBBON 

Ribbon motor drive time 

0 to 2000 hours 

Note: The counter value for the B-EX4D2 is indefinite.  
Counted when the ribbon motor is driven while paper feed or printing. (Reverse feed is also counted.) 

When the power is turned off, drive time of 10 seconds or less is rounded down when backed up. 

SOLENOID 

Head-up solenoid drive time 

0 to 1000 hours 

Counted when the ribbon saving operation is performed. 

When the power is turned off, drive time of 10 seconds or less is rounded down when backed up. 

232C ERR 

RS-232C hardware error count 

0 to 255 

Counted when a parity error, overrun error or framing error occurs. 

SYSTEM ERR 

System error count 

0 to 15  

Counted when a system error occurs.  

POWER FAIL 

Momentary power interruption count 

0 to 15  

Counted when a momentary power interruption occurs. 

 
<< ADJUST >> 

 

 

Item 

Description 

Remarks 

[PC] FEED 

Feed amount fine adjustment 

-50.0mm to +50.0mm  

    CUT 

Cut  position  (or  strip  position)  fine 

adjustment 

-50.0mm to +50.0mm  

    BACK 

Back feed fine adjustment 

-9.9mm to +9.9mm  

    TONE (T) 

Print density fine adjustment 

(Thermal transfer print mode) 

-10 to +10 step 

    TONE (D) 

Print density fine adjustment 

(Direct thermal print mode) 

-10 to +10 step 

    RBN (FW) *1 

Ribbon motor drive voltage fine 

adjustment (Take-up) 

-15 to +10 step 

    RBN (BK) *1 

Ribbon motor drive voltage fine 

adjustment (Back tension) 

-15 to +10 step 

    (RBN  WIDTH 

     TYPE1) *1 

RBN(FW)  Ribbon motor drive voltage fine 

adjustment (Take-up) 

-15 to +10 step 

RBN(BK)  Ribbon motor drive voltage fine 

adjustment (Back tension) 

-15 to +10 step 

Summary of Contents for B-EX4 SERIES

Page 1: ...PRINTED IN JAPAN TOSHIBA Barcode Printer B EX4 SERIES Document No EO18 33027G Original Mar 2011 Revised Feb 2020 Maintenance Manual ...

Page 2: ...ION PROCEDURE FOR OPTIONAL EQUIPMENT 4 1 4 1 DISC CUTTER B EX204 QM R 4 2 4 2 ROTARY CUTTER B EX204 R QM R 4 9 4 3 PEEL OFF MODULE B EX904 H QM R 4 15 4 4 RIBBON SAVING MODULE B EX904 R QM R 4 27 4 5 RTC USB HOST INTERFACE BOARD B EX700 RTC QM R 4 33 4 6 EXPANSION I O INTERFACE BOARD B EX700 IO QM R 4 36 4 7 WIRELESS LAN BOARD B EX700 WLAN QM R 4 39 4 8 PARALLEL INTERFACE BOARD B EX700 CEN QM R 4 ...

Page 3: ...4 2 2 Font 0 type ZERO FONT 5 36 5 4 2 3 Control code CODE 5 36 5 4 2 4 Manual selection MANUAL 5 37 5 4 2 5 Peel off wait status PEEL OFF STATUS 5 37 5 4 2 6 USB STATUS USB I F STATUS 5 37 5 4 2 7 FEED Key Function 5 37 5 4 2 8 Kanji special code KANJI CODE 5 38 5 4 2 9 Euro code EURO CODE 5 38 5 4 2 10 Auto head broken check AUTO HD CHK 5 38 5 4 2 11 WEB Printer WEB PRINTER 5 38 5 4 2 12 Ribbon ...

Page 4: ...int NON PRINTING 5 65 5 6 7 Factory test FACTORY TEST 5 65 5 6 8 Auto print Transmissive AUTO PRINT TRANS 5 66 5 6 9 Auto print Reflective AUTO PRINT REFL 5 66 5 7 SENSOR ADJUSTMENT 5 67 5 7 1 Temperature sensor TEMPERATURE 5 67 5 7 2 Reflective sensor REFLECT 5 67 5 7 3 Transmissive TRANS 5 67 5 7 4 Paper empty level PE REFL TRANS 5 68 5 7 5 Ribbon end RIBBON 5 68 5 8 RAM CLEAR 5 69 5 8 1 No RAM ...

Page 5: ...6 6 2 Threshold Setting Operation Example 6 10 6 7 RFID CALIBRATION 6 15 6 7 1 Outline of RFID Calibration 6 16 6 7 2 RFID Calibration Operation Example 6 17 6 8 INFORMATION MODE 6 19 6 8 1 Outline of the Information Mode 6 19 6 8 2 Information Mode Operation Example 6 20 6 8 3 Information Mode Print Sample 6 21 6 9 JOB CANCELLATION 6 23 6 9 1 Outline of the Job Cancellation 6 23 6 9 2 Job Cancell...

Page 6: ...13 RIBBON END SENSOR 9 31 9 14 PAPER GUIDE ASSEMBLY 9 33 9 15 INTERFACE BOARD For the T3 Series 9 35 10 RFID ANALYZE TOOL 10 1 10 1 System Requirement 10 1 10 2 Set up 10 2 10 3 Application Functions 10 3 10 3 1 Main Menu 10 3 10 3 2 File Menu 10 4 10 3 3 Tool Menu 10 7 10 3 4 Help Menu 10 12 10 4 Operating Procedure 10 13 11 HOW TO ADJUST THE PRINT HEAD POSITION B EX4 B EX6 11 1 11 1 OUTLINE OF T...

Page 7: ...ING 1 1 PROCEDURE 1 Open the carton 2 Unpack the accessories and the front pad from the carton 3 Unpack the pads and the printer from the carton 4 Remove the four pieces of tape and the rear pad from the printer Carton Accessories Front Pad Tape Tape ...

Page 8: ...PROCEDURE 1 2 5 Open the top cover and remove the five pieces of tape And then open the ribbon shaft holder plate to remove the ribbon shaft pad from the printer Top Cover Ribbon Shaft Holder Plate Ribbon Shaft Pad Tape Tape OPEN ...

Page 9: ...manual NOTES Keep the carton and pads for later transport 2 PRINTER INSTALLATION 1 Place the printer on the level surface 2 Keep the slit free or the printer will be overheated Also keep enough space for replacing and maintenance works while the top cover is opened Side Panel Top Cover Contents Bar code printer application BarTender Ultra Lite Windows Driver Owner s Manual Specifications Programmi...

Page 10: ...mbling and cleaning just after printing Doing so may cause you to be injured by the print head and the inner parts of the printer being hot 3 When cleaning the cutter be careful not to be injured by the cutter blade 4 Be careful not to pinch your fingers or hands with the covers CAUTION 1 Fix the harnesses and the cord bushes with the cable clamp Failure to do this may cause the covers to catch th...

Page 11: ...he feed gap or the black mark correctly causing improper printing 4 When replacing parts or performing maintenance on the printer be careful not to damage the print head with a hard object like a watch or a ring Since the print head element can be easily damaged by shock please treat it carefully by not hitting a hard object against it Printer Block Screw Sensor Window Care must be taken not to al...

Page 12: ...o the close position 3 2 REMOVING THE SIDE PANEL L Remove the three M3x6 screws from the side panel L Move the side panel L to the back and push up it to remove 3 3 OPENING CLOSING THE PRINTER BLOCK 1 Open the top cover 2 Turn the head lever counterclockwise to Free position 3 Open the ribbon shaft holder plate Open Position Close Position M3x6 Screw M3x6 Screw Side Panel L Head Lever Lock positio...

Page 13: ...8 33027 MAINTENANCE 3 3 OPENING CLOSING THE PRINTER BLOCK 3 4 4 Raise the print head block until it stops NOTE DO NOT excessively push down the print head block to close it Dosing so may cause a failure of the print head block or damage to the print head Print Head Block ...

Page 14: ...TION PANEL 1 Open the top cover Refer to section 3 1 2 Remove the side panel L from the printer Refer to section 3 2 3 Fully open the top cover otherwise the operation panel ass y is stuck on the tab and cannot be removed from the printer 4 Push the operation panel ass y out through the top hooks direction Top Cover Operation Panel Ass y Tab Hooks ...

Page 15: ... then remove the operation panel ass y by moving it forward T3 series Pull the front bottom cover slightly forward To release the hooks at the bottom pull the upper part of the operation panel slightly forward Then lift it up to remove it 6 Disconnect the operation panel harness from the operation panel ass y Operation Panel Ass y Operation Panel Harness Hooks Front Bottom Cover Operation Panel Ho...

Page 16: ... of the power supply unit after the power is turned off 2 When replacing parts or performing maintenance on the printer be careful not to damage the print head with a hard object like a watch or a ring Since the print head element can be easily damaged by shock please treat it carefully by not hitting a hard object against it The following optional kits are provided for this printer B EX204 QM R D...

Page 17: ...This module cannot be used together with the B EX904 H QM R peel off module or B EX204 R QM R rotary cutter When this cutter is used together with an RFID module be sure to install the RFID module prior to the cutter 2 When installing this module in the T2 or T3 printer replace the Paper Guide that is initially attached to the Cutter Unit with the one included in the module Refer to Page 4 2 1 Adj...

Page 18: ...s holding the metal guide 2 A Paper Guide is exchanged for Paper guide of T2 T3 printer 3 Prepare four sheets of Tag paper and insert them between the guides 4 Press both sides of the Paper Guide against the four sheets of tag paper 5 Tightened the SAME FL 3 x 6 screws after proper checking and adjustment is confirmed 6 Perform a test cut to check for a proper operation Repeat the procedure if nec...

Page 19: ...the printer power off and disconnect the Power Cord 2 Remove the three B 4x5 screws from the Side Panel L 3 Slide the Side Panel L backward and raise it to remove from the printer 4 Fully open the Top Cover 5 Release the tab on the right end by pushing it then remove the Front Panel B 4x5 Screw Side Panel L B 4x5 Screw Top Cover Tab Front Panel ...

Page 20: ...Mounting the Cutter Unit 1 Turn the Head Lever to FREE position and open the Ribbon Shaft Holder Plate 2 Open the Print Head Block 3 Push the hook through the rectangle hole with a tool with a fine tip to remove the Platen Holder Cover Ribbon Shaft Holder Plate Head Lever Print Head Block Platen Holder Cover Hook Push ...

Page 21: ...4 1 DISC CUTTER B EX204 QM R 4 5 4 Remove the Strip Plate 5 Put the Cord Bush onto the Harness Ass y in the orientation as shown below 6 Connect the Harness Ass y to CN1 on the Cutter I F PC Board Strip Plate Cord Bush Harness Ass y CN1 Harness Ass y Cord Bush Cutter I F PC Board ...

Page 22: ...ositioned under the Platen and a little closer to the Main Frame Fasten the Harness Ass y with the Cable Clamp NOTE Make sure the wires will not touch or obstruct any moving parts 8 Place the hook at the left side of the Cutter Unit on the cut in the printer main frame Cutter Unit Cut Hook Cable Clamp bended Printer Base Harness Ass y Platen Cable Clamp Main Frame 60mm 15mm ...

Page 23: ...nit with the two M 4x6 screws 10 Secure the side of the Cutter Unit with the FL 3x6 screw 11 Insert the connector of the Harness Ass y into the hole in the Main Frame then fit the Cord Bush into the hole NOTE Make sure the wires will not touch or obstruct any moving parts M 4x6 Screw Cutter Unit FL 3x6 Screw Hole Main Frame Harness Ass y Cord Bush ...

Page 24: ...ead Screws 13 Restore the Platen Holder Cover NOTE The strip plate is not used Keep it safe for future use 14 Close the Print Head Block and Ribbon Shaft Holder Plate NOTE DO NOT excessively push down the print head block to close it Doing so may cause a failure of the print head block or damage to the print head Plastic Head Screw Cutter Cover Cutter Unit Platen Holder Cover ...

Page 25: ...rness Ass y through the Cable Protector 2 Fasten the Harness Ass y with the Cable Clamp 3 Connect the Harness Ass y to J11 on the Main PC board 4 Re install the Side Panel L and close the Top Cover 5 Refer to the Service Manual for the parameter settings and check the cutter operation Cable Protector Harness Ass y Main PC Board J11 Harness Ass y Cable Clamp ...

Page 26: ...T Series be sure to install the Ribbon Saving Module B EX904 R QM R to enable the head up function Failure to do this may cause a paper jam or ribbon error For the installation procedure please refer to Section 4 4 3 This module cannot be used together with the B EX904 H QM R peel off module or B EX204 QM R disc cutter 4 When this cutter is used together with an RFID module be sure to install the ...

Page 27: ... 5 Release the tab on the right end by pushing it then remove the Front Panel 4 2 2 Mounting the Cutter Drive Unit 1 Put the Cord Bush onto the Harness Ass y in the orientation as shown below 2 Connect the Harness Ass y to CN7 on the Cutter Driver Unit CN7 Harness Ass y Tab Front Panel Cord Bush Cutter Drive Unit Top Cover ...

Page 28: ...4 11 3 Insert the connector of the Harness Ass y into the hole in the Main Frame then fit the Cord Bush into the hole 4 Place the Cutter Drive Unit under the Platen Holder Block and secure it with the three M 4x8 screws Hole Main Frame Harness Ass y M 4x8 Screw M 4x8 Screw Platen Holder Block ...

Page 29: ...utter Unit 1 Turn the Head Lever to FREE position and open the Ribbon Shaft Holder Plate 2 Open the Print Head Block 3 Connect the four harnesses of the Cutter Unit to CN8 CN10 CN11 and CN12 on the Cutter Drive Unit Cutter Unit Cutter Drive Unit CN8 CN12 CN10 Print Head Block Ribbon Shaft Holder Plate Head Lever CN11 ...

Page 30: ...er Unit 5 Secure the Cutter Unit with the M 4x8 screws 6 Attach the Cutter Cover to the Cutter Unit with the two screws so that the tab of the Cutter Cover turns on the Cutter Cover Open Switch NOTES 1 Be careful not to pinch the cutter harness by the cutter cover 2 Make sure that the anti static brush is protruding from the media outlet Cutter Cover Fit the tab into the slit Place the hook on the...

Page 31: ...n the Main PC board 4 Close the Print Head Block and Ribbon Shaft Holder Plate NOTE DO NOT excessively push down the print head block to close it Doing so may cause a failure of the print head block or damage to the print head 5 Re install the Side Panel L and close the Top Cover 6 Refer to the Service Manual for the parameter settings and check the cutter operation Main PC Board J11 Harness Ass y...

Page 32: ...ngle Adjustment 1 Loosen the two SM 4 x 8B screws 2 Move the guide plate back or forth so that the cutter is perpendicular to the media Tighten the same SM 4 x 8B screws As viewed from the top of the cutter unit 3 Perform a test cut to check for a proper operation Repeat the procedure if necessary SM 4x8B Screw Guide Plate SM 4x8B Screw ...

Page 33: ...ST 3x6 Screw 6 pcs PT 3x6 Screw 2 pcs Installation Manual 1 copy NOTE 1 This module cannot be used together with the B EX204 QM R disc cutter or B EX204 R QM R rotary cutter 2 When the peel off module is used together with an RFID module be sure to install the RFID module prior to this module 4 3 1 Removing the Covers 1 Turn the printer power off and disconnect the Power Cord 2 Remove the three B ...

Page 34: ...ULE B EX904 H QM R 4 16 4 Fully open the Top Cover 5 Release the tab on the right end by pushing it then remove the Front Panel 4 3 2 Installing the Rewinder Ass y 1 Detach the Rewinder Motor Cover by removing the two screws Top Cover Tab Front Panel Rewinder Motor Cover Screw ...

Page 35: ...EL OFF MODULE B EX904 H QM R 4 17 2 Disconnect the Rewinder Harness from CN1 on the Rewinder PC Board 3 Disconnect the PSU Harness from the Main PC board and remove the screw to detach the PSU Rewinder Harness CN1 Rewinder PC Board Screw PSU Harness PSU Main PC Board ...

Page 36: ...connector of the Rewinder Harness disconnected from the Rewinder PC Board in Step 2 into the hole in the main frame 5 Pull out the Rewinder Harness from the opposite side and re connect it to CN1 on the Rewinder PC Board Rewinder Harness Hole Rewinder Harness CN1 Rewinder PC Board Hole Tabs of Blind Plate Step 7 ...

Page 37: ... other side of the Main Frame through the hole 7 From the Main PC board side unfold the tabs of the Blind Plate See Step 4 then pull and remove the Blind Plate 8 Tilt the Rewinder Ass y forward to avoid the Supply Holder and put it against the main frame as shown below Tab Blind Plate Supply Holder Rewinder Ass y Supply Holder Main Frame Main Frame Rewinder Motor Cover Rewind Full Sensor Harness H...

Page 38: ...d Full Sensor with the dowel hole in the base Secure the Rewind Full Sensor to the printer base with the ST 3x6 screw 10 Fit the Cord Bush to the Rewinder Harness and Rewind Full Sensor Harness together in the orientation shown below Then fit the Cord Bush into the hole Rewinder Harness Rewind Full Sensor ST 3x6 Screw Cord Bush Cord Bush Hole ...

Page 39: ...4 21 11 Align the screw holes in the Rewinder Ass y with those in the printer main frame and secure the Rewinder Ass y with the five ST 3x6 screws 12 Re attach the PSU in the reverse order of removal Rewinder Ass y ST 3x6 Screw ST 3x6 Screw ST 3x6 Screw ST 3x6 Screw PSU Harness PSU Main PC Board ...

Page 40: ... printed label is peeled one by one go to Section 4 3 3 Installing the Strip Sensors When the printer is used in the Rewinder mode where the printed media is taken up into a roll go to Section 4 3 4 Attaching the Rewinder Guide Plate 4 3 3 Installing the Strip Sensors 1 Turn the head lever counterclockwise to FREE position 2 Open the ribbon shaft holder plate 3 Raise the print head block until it ...

Page 41: ...he connected harnesses along the ribs in the back side of the Front Panel 6 Fit the Cord Bush on the other harness with white connector of the Strip Sensor Tr in the orientation shown below 7 Insert the white connector of the Strip Sensor Harness into the hole in the printer frame then fit the Cord Bush into the hole 8 Fit the Front Panel to the printer Strip Sensor Tr Cord Bush Strip Sensor Harne...

Page 42: ...2 Close the Print Head Block and Ribbon Shaft Holder Plate NOTE DO NOT excessively push down the print head block to close it Doing so may cause a failure of the print head block or damage to the print head 13 Re install the Side Panel L 14 Set the selection switch mounted on the Rewinder Ass y to STANDARD PEEL OFF position Cable Clamp Rewinder Harness Main PC Board Strip Sensor Harness 4 pin Conn...

Page 43: ...ttach the Rewinder Guide Plate to the front of the printer with the two C 4x6 screws 2 Set the selection switch mounted on the Rewinder Ass y to REWINDER position Hook C 4x6 Screw C 4x6 Screw Rewinder Guide Plate Hook the left side of the Rewinder Guide Plate onto the Strip Plate Secure the right side and lower left of the Rewinder Guide Plate with the C 4x6 screws Rewinder Ass y Strip Plate ...

Page 44: ... Batch or strip mode REWINDER Built in rewinder mode 2 The backing paper can be wound directly onto the Take up Spool or a paper core When using the Take up Spool detach the holder stopper by removing the B 3x5 screw Otherwise it may be difficult to pull out the wound backing paper roll When using a paper core put the core on the Take up Spool with the Holder Stopper on it and attach the top edge ...

Page 45: ...ead Up Link Plate 1 pc M3x6 Screw 5 pcs Installation Manual 1 copy NOTE When the Rotary Cutter B EX204 R QM R is used on the B EX4T series be sure to install the Ribbon Saving Module to enable the head up function Failure to do this may cause a paper jam or ribbon error 4 4 1Removing the Covers 1 Turn the printer power off and disconnect the Power Cord 2 Remove the three B 4x5 screws from the Side...

Page 46: ...ove it from the printer 5 Disconnect the operation panel harness from the Operation Panel Ass y 4 4 2Installing the Solenoid 1 Place the Head Up Link Plate onto the Head Up Shaft as shown below Align the screw holes then secure the Head Up Link Plate with the M 3x6 screw Operation Panel Ass y Hook Operation Panel Harness Top Cover Head Up Shaft M 3x6 Screw Head Up Link Plate Head Up Arm H shape cu...

Page 47: ...rarily secure the Solenoid to the Solenoid Base Plate with the two M 3x6 Screws 3 Insert the Head Up Arm into the Plunger of the Solenoid and fit the protrusion of the Solenoid into the H shape cut Head Up Arm Plunger Place the Solenoid in this orientation M 3x6 screw Solenoid Base Plate Solenoid View from above ...

Page 48: ...k insert it between the Print Head and the Platen and turn the Head Lever to TAG position The purpose of this is to make a 1 5 mm height clearance between the Print Head and the Platen 6 Loosen the M 3x6 screws that temporarily secure the Solenoid to the Solenoid Base Plate 7 Push the Solenoid from the both sides as shown below 8 Tighten the M 3x6 screws loosened in the previous step Loosen the M ...

Page 49: ...the center of the Driver PC Board when attaching it to the printer Doing so may break the PC board Hold the locking supports and push them into the Driver PC Board 2 Connect the Solenoid Harness to the yellow connector on the Driver PC Board 3 Fasten the Interface Cable with the Cable Clamp and connect it to J12 on the Main PC Board Driver PC Board Locking Support Driver PC Board Solenoid Harness ...

Page 50: ...rness 8 Re install the Side Panel L and close the Top Cover 4 4 4Parameter Setting Set the printer parameter in the user system mode to enable the ribbon saving function For details refer to Section 5 4 1 6 in the Maintenance Manual 2 PARAMETER SET PRINTER SET RBN SAVE RBN SAVE This parameter is to choose whether or not to activate the ribbon saving function To enable the ribbon saving function se...

Page 51: ...board 1 pc Battery 1 pc See Note below M 3x6 Screw 2 pcs Battery Label 1 pc Installation Manual 1 copy NOTE Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate Note This is applicable to California U S A only 1 Turn the printer power off and disconnect the Power Cord 2 Remove the three B 4x5 screws from the Side Panel L 3 Slide the Side Panel L backw...

Page 52: ...tabs of the Blind Plate indicated by the arrow then pull and remove the Blind Plate from the printer back 5 Fit the USB Host Connector of the RTC USB Host Interface Board into the slot from the inside and secure it with the two M 3x6 screws from the outside as shown below Blind Plate Tab Tab USB Host Connector M 3x6 Screw M 3x6 Screw ...

Page 53: ...E A new battery is supposed to last about 2 years or more but it varies depending on the operating conditions When a new battery is loaded write down the battery replacement date on a supplied Battery Label and attach it to the reverse side of the Side Panel L as a reminder 8 Re install the side panel L 9 Refer to the Owner s Manual for how to set the real time clock J21 Main PC Board Interface Ca...

Page 54: ...e following parts are supplied with the kit Make sure you have all items shown below Expansion I O Board M 3x6 Screw 2 pc Installation Manual 1 copy 1 Turn the printer power off and disconnect the Power Cord 2 Remove the three B 4x5 screws from the Side Panel L 3 Slide the Side Panel L backward and raise it to remove from the printer B 4x5 Screw Side Panel L B 4x5 Screw ...

Page 55: ...abs of the Blind Plate indicated by the arrow then pull and remove the Blind Plate from the printer back 5 Fit the Expansion I O Connector of the Expansion I O Board into the slot from the inside and secure it with the two M 3x6 screws from the outside as shown below Blind Plate Tab Tab Expansion I O Connector M 3x6 Screw M 3x6 Screw ...

Page 56: ... 38 6 Connect the Interface Cable to J3 on the Main PC Board 7 Re install the Side Panel L 8 Refer to Section 5 4 2 13 in the Maintenance Manual for selecting the operating mode 9 Perform a loop back test to confirm the expansion I O board functions properly J3 Main PC Board Interface Cable Expansion I O Board ...

Page 57: ...ng the covers so that an end user can know the MAC address 2 Be careful not to hit or damage the antenna when installing this kit A damaged antenna may affect the performance 3 This module cannot be used together with the B EX700 RS QM R Serial Interface Board Country Region Code As available frequency bands are different from country region to country region a proper country region code must be s...

Page 58: ...nd disconnect the Power Cord 2 Remove the three B 4x5 screws from the Side Panel L 3 Slide the Side Panel L backward and raise it to remove from the printer 4 Unfold the upper tabs of the Blind Plate indicated by the arrow then pull and remove the Blind Plate from the printer back B 4x5 Screw Side Panel L B 4x5 Screw Blind Plate Tab Tab ...

Page 59: ...ireless LAN card slot into the slot from the inside and secure it with the two M 3x6 screws from the outside as shown below 6 Insert the Wireless LAN Card into the slot 7 Attach the Cover to the printer back with the two M 3x6 screws as shown below Wireless LAN Card Slot M 3x6 Screw M 3x6 Screw M 3x6 Screw M 3x6 Screw ...

Page 60: ... R 4 42 8 Connect the Interface Cable to J6 on the Main PC board 9 Re install the Side Panel L 10 Attach the FCC ID Sticker to any available space of the printer back 11 Refer to the Owner s Manual for the interface parameter settings System Mode 7 INTERFACE NETWORK J6 Main PC Board Interface Cable ...

Page 61: ... Parallel Interface Board 1 pc M 3x6 Screw 2 pcs Installation Manual 1 copy 1 Turn the printer power off and disconnect the Power Cord 2 Remove the three B 4x5 screws from the Side Panel L 3 Slide the Side Panel L backward and raise it to remove from the printer 4 Unfold the upper tabs of the blind plate indicated by the arrow then pull and remove the blind plate from the printer back B 4x5 Screw ...

Page 62: ...to the slot from the inside and secure it with the two M 3x6 screws from the outside as shown below 6 Connect the interface cable to J2 on the Main PC board 7 Re install the Side panel L 8 Refer to the Owner s Manual for the interface parameter settings System Mode 7 INTERFACE CENTRO M 3x 6 Screw Parallel Interface Connector Main PC Board J2 Interface Cable Parallel Interface Board ...

Page 63: ... pcs Installation Manual 1 copy NOTE This module cannot be used together with the B EX700 WLAN QM R wireless LAN board 1 Turn the printer power off and disconnect the Power Cord 2 Remove the three B 4x5 screws from the Side Panel L 3 Slide the Side Panel L backward and raise it to remove from the printer 4 Unfold the upper and lower tabs of the Blind Plate indicated by the arrow then pull and remo...

Page 64: ...from the inside and secure it with the two M 3x6 screws from the outside as shown below 6 Connect the interface cable to J6 on the Main PC board 7 Re install the Side panel L 8 Refer to the Owner s Manual for the interface parameter settings System Mode 7 INTERFACE RS 232C Main PC Board J6 Interface Cable Serial Interface Board Serial Interface Connector M 3x6 Screw M 3x6 Screw ...

Page 65: ...ith this product to the countries or areas where a use of this product is not allowed without permission Doing so is against the law and you may be punished When exporting this product check the laws and regulations of a destination country region and take necessary procedures 3 Follow all manual instructions Failure to do so could create safety hazards such as fire or electrocution Manual instruc...

Page 66: ... follows Model Name Frequency Band Applicable Countries B EX700 RFID U4 US R UHF 902 75 to 927 5MHz U S A Canada UHF 918 25 to 925 75MHz Australia UHF 920 9 to 923 3MHz Korea UHF 922 25 927 25MHz Taiwan PACKING LIST All the following parts are supplied with the kit Make sure you have all items shown below If any part is missing please contact your TOSHIBA TEC sales agent RFID Module M 3x6 Screw 1 ...

Page 67: ...vers 1 Turn the printer power off and disconnect the Power Cord 2 Remove the three B 4x5 screws from the Side Panel L 3 Slide the Side Panel L backward and raise it to remove from the printer 4 Fully open the Top Cover 5 Release the tab on the right end by pushing it then remove the Front Panel B 4x5 Screw Side Panel L Top Cover Tab Front Panel B 4x5 Screw ...

Page 68: ...o Free position and open the Ribbon Shaft Holder Plate 2 Open the Print Head Block 3 Remove the E Ring from the left hand Ribbon Guide Shaft as viewed from the Head Lever side and remove the Ribbon Guide Shaft Ribbon Shaft Holder Plate Head Lever E Ring Ribbon Guide Shaft Print Head Block When viewed from the lower front side NOTE Keep the removed Ribbon Guide Shaft safe for future use Free ...

Page 69: ... the Ribbon End Sensor Harness from the Ribbon End Sensor 5 Separate the Sensor PCB from the Sensor Frame 6 Fit the Sensor PCB into the Ribbon Guide 7 Connect the Ribbon End Sensor Harness to the Sensor PCB Ribbon End Sensor Sensor Frame Sensor PCB Sensor PCB Ribbon Guide Ribbon End Sensor Harness Ribbon Guide Ribbon End Sensor Harness Sensor PCB ...

Page 70: ... 4 52 8 Put the Ribbon Guide on the Print Head Block First insert the shaft of the Ribbon Guide on this side then the other side into the holes of the removed Ribbon Guide Shaft Push up the Ribbon Guide so that the hooks are placed onto the right hand Ribbon Guide Shaft Insert this side first Hook Ribbon Guide Shaft Ribbon Guide ...

Page 71: ... RFID Module 3 3 1 Guidelines for the antenna position and shield label selection Media specification confirmation 1 Confirm below your media specification A Media pitch B Gap length C RFID chip position distance from front edge of the paper 2 Guidelines of the antenna position selection Start N o Use offset print function Refer table 1 Refer table 2 Yes ...

Page 72: ...ear R Disabled Table 2 Offset print A mm A C mm Antenna Shield Label Antenna Shield 10 to 20 10 to 34 Front F Required 34 to 38 Center C Disabled over 20 20 to 34 Front F Disabled 34 to 41 Center C Disabled over 41 Rear R Disabled 3 Attach the Shield Label to the bottom of the Platen Holder Block Shield Label Guide of Attachment Position Attach the Shield Label along the rib When viewed from the b...

Page 73: ...ter Rear Front Position default position Front Position Antenna Shield Disabled M 3x6 screw Earth plate 1 Align the holes of the earth plate on the RFID module 2 Secure the earth plate using the M 3x 6 screw 1 Get the RFID module 2 Remove the screw holding the antenna shield 3 Remove the antenna Antenna Shield 4 Attach the Earth plate and secure it with the M 3x 6 screw Align holes with half cut ...

Page 74: ... it with the M 3x 6 screw 1 After the antenna shield and antenna screws have been removed detach the connector of the PCB from connector 2 Re route the black wire to the other side as shown in the figure above Black wire 3 Re connect the black wire to the antenna as shown in figure above 4 Attach the antenna and secure with 2 screws the proper alignment shown in the figure above 1 Remove the anten...

Page 75: ...h as shown below and connect it to the RFID module 6 Fit the RFID module to the bottom of the Platen Holder Block as shown below Guide of Attachment Position When viewed from the bottom Attach the RFID module to the 4 alignment slots enclosed in circles Platen Holder Block RFID module To Lock Earth Plate Bush 5 Attach the Earth plate and secure it with the M 3x 6 screw Do not catch the black wire ...

Page 76: ...ID KIT B EX700 RFID U4 US EU CN R 4 58 7 The RFID module should now be aligned with the four slots enclosed with circles 8 Pull out the cable interface from the opposite side and pass it through the opening Earth Plate secured Cut the old cable ties fix the wires and replace it with new cable ties ...

Page 77: ...ion Date Sept 5 2014 4 10 UHF RFID KIT B EX700 RFID U4 US EU CN R 4 59 9 Arrange the cables properly and secure it on the cable clamp as shown below 10 Connect the RFID Module to J1 on the Main PC Board with the Interface Cable J1 Connector Main PC Board Cable clamp ...

Page 78: ...14 4 10 UHF RFID KIT B EX700 RFID U4 US EU CN R 4 60 4 10 4 Assemble of RFID Paper Guide 1 Get Cover Mylar from the accessory pack and fold it as shown below 2 Remove the backing paper and paste the Cover Mylar to the printer as shown below Backing paper removed Fold Paste to printer ...

Page 79: ...einstall the plastic guide back to the printer to secure the platen 5 Attach the RFID Paper Guide to the printer and secure it with 1 M3 screw and 2 M4 screws as shown below 6 Installation of the RFID kit in the printer is now completed Then go to Section 4 and configure the RFID module settings Latched to printer M3 screw 2xM4 screw Remove Plastic guide Push the tab to left to release Remove stri...

Page 80: ...WRITE AGC THRESHOLD WRITE RETRY MIN AGC OTHER TAG CHECK MULTI WRITE CARRIER SENSE Key functions in the system mode Key Function MODE Returns to the mode menu screen CANCEL or FEED RESTAR Returns to the upper hierarchy ENTER or PAUSE Displays a next screen Saves the setting and returns to the upper hierarchy UP or RESTART Moves the cursor upward Increases a value DOWN or FEED Moves the cursor downw...

Page 81: ...y the RFID tag type selection do not match NOT AVAILABLE Not supported NO RESPONSE No response from the tag READ TIMEOUT Set a RF Tag on Ant Timeout UNKNOWN ERROR Other errors In the case of 32 digits or more data only the first 32 digits are displayed When data is less than 32 digits the vacant digits will be filled with spaces If more than one tag is read at one time especially when short pitch ...

Page 82: ...H 8CH RETRY 1 ADJ RETRY POSITION 2 ISSUE RETRY LABELS 99mm 99mm 98mm 98mm 255 0 254 1 Set the channel to be used for writing data onto RFID tags When a channel is chosen from 2CH to 8CH that channel will be continuously used When the channel is set to AUTO an available channel is searched in the following order AUTO 2CH 8CH 6CH 4CH 3CH 7CH 5CH 2CH If writing data on a tag failed the printer feeds ...

Page 83: ...is pre read Set the timeout period during which RFID tag read retries are allowed with the UP or DOWN key If the printer has retried for the max number of times within the RFID read retry timeout the printer stops the retries at the time Whenever the printer writes data onto an RFID tag the tag is read first The read retry timeout set by this parameter becomes also effective in this pre read 255 0...

Page 84: ...ctory default is 0 15 0 14 1 When the obtained gain of an RFID tag is lower than the AGC threshold the tag is considered as an error tag even if a data write succeeds When the AGC threshold is set to 0 all tags are writable When set to 8 for example only tags with the AGC threshold level of 9 or greater are writable The optimum value is different depending on the tag types The factory default is 0...

Page 85: ...n selected as factory default a 4 digit password entry will be requested when you access this menu for the first time Enter the default password 0000 or a 4 digit password programmed in step 6 2 When the password matches TAG CHECK parameter setting screen appears Selecting OFF or ON ID disables password setting and the screen returns to the upper hierarchy If the entered password does not match an...

Page 86: ... to other than U2 a message NOT AVAILABLE is displayed When the RFID module type is set to U2 but effective data cannot be obtained a message NO RESPONSE is displayed If the RFID module s country region setting is not specified user inaccessible setting an RFID CONFIG ERR error message is displayed Example Channel number The availability of the channel which is determined by performing approx 30 c...

Page 87: ...se the Top Cover Note If an RFID tag is not positioned above the Antenna while the Print Head is at a print start position use 003 command to adjust the media position so that an RFID tag is positioned above the Antenna For detail of the command refer to the External Equipment Interface Specification Printer Command Manual 2 Start the printer in the system mode and perform a read test to measure t...

Page 88: ...and press the ENTER key 2 Choose WRITE AGC THRESHOLD and press the ENTER key 3 Set a threshold value with UP or DOWN key then press the ENTER key When the measured AGC was 9 for example set 8 a value lower than the measured AGC by 1 or 2 4 Choose WRITE RETRY MIN AGC and press the ENTER key 5 Set a lower limit with the UP or DOWN key Usually set the same value with the AGC threshold for data write ...

Page 89: ...t least 23cm away from a person with an implanted cardiac pacemaker or implantable cardioverter defibrillator 2 Do not export a printer embedded with this product to the countries or areas where a use of this product is not allowed without permission Doing so is against the law and you may be punished When exporting this product check the laws and regulations of a destination country region and ta...

Page 90: ...crew 1 pc PT 3x6 P TITE Screw 5 pcs Spacer Short 2 pcs Nylon Washer 2 pcs SMW 2ｘ10 Double Sems Screw 2 pcs SMW 3x25 Double Sems Screw 2 pcs Spacer Long 2 pcs Cable Clamp 1 pc Not used Installation Manual 1 copy NOTE To install the B EX700 RFID H1 QM R in the printer TAGSYS RFID Module MEDIO TM S002 and the exclusive antenna are required separately Before installation solder the supplied Interface ...

Page 91: ... 11 3 Attaching the Antenna to the Antenna Frame 1 Secure the Antenna to the Antenna Frame with the two SMW 3x25 screws with the spacers long placed between the Antenna and the Antenna Frame 2 Hold the Antenna Ass y so that the Antenna Frame is on the upper side and the Plate A is on the right as viewed from the printer front Fit the Antenna Ass y to the bottom of the Platen Holder Block SMW 3x25 ...

Page 92: ...f the Earth Plate to the Platen Holder Frame with the screw securing the Platen Holder Frame 4 Secure the Antenna Ass y to the Earth Plate with the SMW 3x6 screw 4 11 4 Attaching the RFID Module to the RFID Plate 1 Put the Nylon Washer onto the SMW 2ｘ10 Screw Do the same to the other SMW 2x10 Screw Platen Holder Frame Earth Plate SMW 3x6 Nylon Washer SMW 2x10 Screw ...

Page 93: ...as shown in the picture below Place the two Spacers short under the RFID Module and secure them to the RFID Plate with the two SMW 2ｘ10 Screws 4 11 5 Attaching the RFID Module 1 Fit the Bush into the hole as shown in the picture below SMW 2x10 Screw Spacer short RFID Module Nylon Washer RFID Plate SMW 2x10 Screw Nylon Washer Spacer short Bush When viewed from the printer front side ...

Page 94: ... EX700 RFID H1 QM R 4 76 2 Pass the Antenna Cable through the Bush 3 Pull out the Antenna Cable from the opposite side and pass it through the opening 4 Attach the two Module Attachment Plates with the PT 3x6 screws Bush Antenna Cable Antenna Cable Opening Module Attachment Plate Module Attachment Plate PT 3x6 PT 3x6 ...

Page 95: ... 4 77 5 Secure the RFID module to the Module Attachment Plates with the three PT 3x6 screws 6 Connect the Antenna Cable to the RFID Module until it clicks 7 Connect the Interface Cable of the RFID Module to J1 on the Main PC Board RFID Module PT 3x6 PT 3x6 Antenna Cable RFID Module Connector J1 RFID Module Interface Cable Main PC Board ...

Page 96: ... 4 78 8 Re install the Front Panel and Side Cover L in the reverse order of removal Be careful not to catch any cables in the Side Cover L 9 Installation of the RFID kit in the printer is now completed Then refer to Section 5 11 RFID Module Setting in the Maintenance Manual to configure the RFID module settings Front Panel Side Cover L ...

Page 97: ... if English German French Dutch Spanish Italian or Portuguese is selected 5 1 OPERATION PANEL The figure below illustrates the Operation Panel and key functions The figure below illustrates the Operation Panel and key functions The LCD Message Display shows messages in alphanumeric characters and symbols to indicate the printer s status Up to 16 characters in 2 lines can be displayed There are thr...

Page 98: ...re test RARAMETER SET Set the parameter for each function of printer ADJUST SET Adjust printer mechanism position and sensor TEST PRINT Perform slant line printing character printing and barcode printing SENSOR ADJUST Display outer temaprature and head temparature and adjust each paper sensor RAM CLEAR Clear maintenance counter and parameter INTERFACE Set interface setting like network USB RS232C ...

Page 99: ...the menu structure from the top menu of the system mode to MAINTENANCE CONT MENU ITEM SYSTEM MODE 1 DIAG MAINTENANCE CONT PRINT TYPE TRANSFER DIRECT CUT TYPE OFF ON CHECKING PRINT When an error occurs while printing the error message is displayed the ERROR LED turns on and the ONLINE LED turns off Though the error can be cleared by presing ENTER CANCEL or MODE key the printer does not print the er...

Page 100: ...press ENTER key CUT TYPE menu is displayed Select OFF or ON for CUT TYPE When ENTER key is pressed the display returns to MAINTENANCE CONT menu Press DOWN key select CHECKING PRINT and press ENTER key The maintenance counter and self diagnosis result are printed While printing PRINTING is displayed When the printing normally ends The display returns to MAINTENANCE CONT menu When a print error occu...

Page 101: ... ON IP ADDRESS ON CONTRAST 40 SYSTEM PASSWORD OFF STORAGE AREA TTF AREA 0KB EXT CHR AREA 0KB BASIC AREA 0KB PC SAVE AREA 0KB USB SERIAL NUMBER DISABLE XXXXXXXXXXXX RS 232C SPEED 9600 DATA LENGTH 8 STOP BIT 1 PARITY EVEN CONTROL XON READY AUTO CENTRO ACK BUSY TYPE1 INPUT PRIME ON PLUG PLAY OFF LAN WLAN LAN WLAN OFF SNMP OFF PRTR IP ADDRESS 192 168 010 020 GATE IP ADDRESS 000 000 000 000 SUBNET MASK...

Page 102: ...d user system mode However the following default value will be set after a RAM clear and printed on the diag print label Applicable model Thermal transfer Thermal direct B EX4T1 G T QM CN C1 5 or later SX compatible Standard B EX4T2 G T QM CN C1 3 or later Multiple type Standard Print condition Label length 490 mm to 530 mm depending on the model Print method User setting Sensor type None Speed 20...

Page 103: ...ounted when the ribbon motor is driven while paper feed or printing Reverse feed is also counted When the power is turned off drive time of 10 seconds or less is rounded down when backed up SOLENOID Head up solenoid drive time 0 to 1000 hours Counted when the ribbon saving operation is performed When the power is turned off drive time of 10 seconds or less is rounded down when backed up 232C ERR R...

Page 104: ...o 10 step RBN BK Ribbon motor drive voltage fine adjustment Back tension 15 to 10 step RBN WIDTH TYPE2 1 RBN FW Ribbon motor drive voltage fine adjustment Take up 15 to 10 step RBN BK Ribbon motor drive voltage fine adjustment Back tension 15 to 10 step X ADJ X coordinate fine adjustment 99 5mm to 99 5mm THRESHOLD R Threshold fine adjustment for reflective sensor 0 0V to 4 0V THRESHOLD T Threshold...

Page 105: ...m forward feed Only when the cut mode thermal transfer and feed gap sensor is selected In other cases the printer stops after 13 7 mm forward feed MODE3 Note Stops after 31 2 mm forward feed This is an exclusive specification for issuing RFID media HU CUT RWD Head up operation in cut issue mode or use of the Rewinder NOTE Since head up function is not available to the B EX4T2 B EX6T2 and B EX4D2 t...

Page 106: ... or ON ALL B feed is selected for the B EX4T2 B EX6T2 or B EX4D2 the setting and the printer behavior will be automatically changed as follows ON TRANS Bfeed ON TRANS ON REFLECT Bfeed ON REFLECT ON ALL Bfeed ON ALL OFF Auto calibration is not performed ON TRANS Auto calibration is performed with transmissive sensor ON REFLECT Auto calibration is performed with reflective sensor ON ALL Auto calibra...

Page 107: ...is performed OFF Automatic broken dots check is not performed WEB PRINTER Web printer function setting ON INTERNAL Enabled Internal memory is used ON EXTERNAL Enabled External memory is used OFF Disabled RIBBON NEAR END Ribbon near end detection setting 30m Ribbon near end state is detected when the remaining ribbon length is approximately 30 m 70m Ribbon near end state is detected when the remain...

Page 108: ...y set value is used COMMAND SET Command specified value is used ENERGY TYPE T 2 Energy control for thermal transfer print For the B EX4T1 G T QM CN C1 4 or before 1 Resin3 shall not be selected for the B EX4T1 T QM CN model Semi resin1 Semi resin 1 Semi resin2 Semi resin 2 Resin1 Resin 1 Resin2 Resin 2 Resin3 1 Resin 3 1 Reserve2 Reserved Reserve3 Reserved Reserve4 Reserved Reserve5 Reserved Reser...

Page 109: ... WAX1 Wax 1 WAX2 Wax 2 Semi resn1 Semi resin 1 Semi resn2 Semi resin 2 Resin1 Resin 1 WAX3 Wax 3 Semi resn3 Semi resin 3 Resin2 Resin 2 Reserve1 Reserved Reserve2 Reserved For the B EX4T2 G T Firmware Version C1 3 or later WAX1 Wax 1 WAX2 Wax 2 Semi resn1 Semi resin 1 Semi resn2 Semi resin 2 Resin1 Resin 1 WAX3 Wax 3 Semi resn3 Semi resin 3 Resin2 Resin 2 Multiple type Multiple type Reserve1 Reser...

Page 110: ...OFF Basic interpreter is disabled BASIC TRACE Basic interpreter trace setting ON Trace is enabled OFF Trace is disabled 1 Supported from the B EX4T1 EX4T2 G T QM CN C1 2 B EX4T2 H QM CN C1 1A B EX4D2 G T QM CN D1 1 This parameter is not used for the B EX4D2 2 If CN is selected for the parameter clear destination the ENERGY TYPE parameter is not displayed Applicable model B EX4T1 G T QM CN C1 5 or ...

Page 111: ...A B EX4D2 G T QM CN D1 2 STORAGE AREA Item Description Printed value TTF AREA TrueType Font storage area size 0KB to 3072KB in 128KB units EXT CHR AREA Writable character storage area size 0KB to 3072KB in 128KB units BASIC AREA Basic file storage area size 0KB to 3072KB in 128KB units PC SAVE AREA PC command storage area size 0KB to 3072KB in 128KB units USB Item Description Printed value SERIAL ...

Page 112: ...f CENTRO Item Description Printed value ACK BUSY Centronics ACK BUSY timing TYPE1 The ACK signal is sent to match the rising edge of ACK signal and the falling edge of the BUSY signal TYPE2 The ACK signal is sent to match the falling edge of ACK signal and the falling edge of the BUSY signal INPUT PRIME Reset process when the nInit signal is ON ON Reset is performed OFF Reset is not performed PLUG...

Page 113: ...P WPA MODE Wireless LAN WPA setting OFF OFF WPA WPA WPA PSK WPA PSK WPA2 WPA2 WPA2 PSK WPA2 PSK AUTH Wireless LAN Authentication method OPEN Open system method SHARED Shared key method NETWORK EAP NETWORK EAP DEFAULT KEY Wireless LAN Encryption key for sending 1 to 4 802 1X SUPPLICANT Wireless LAN Authentication method OFF OFF EAP TLS EAP TLS PEAP PEAP EAP TTLS EAP TTLS EAP FAST EAP FAST EAP MD5 E...

Page 114: ... 12 C220 13 ISO15693 14 C210 15 C240 16 C320 17 EPC C1 Gen2 24 RF CHANNEL RFID channel setting 2CH to 8CH AUTO ADJUST RETRY RFID adjustment for retry 99mm to 99mm ISSUE RETRY Max number of RFID issue retries 0 to 255 READ RETRY Max number of RFID read retries 0 to 255 RFID read retry time out 0 to 9 9 sec WRITE RETRY Max number of RFID write retries 0 to 255 RFID write retry time out 0 to 9 9 sec ...

Page 115: ...Position of the RF antenna and the wave director FRONT Front CENTER Center REAR Rear MULTI WRITE Hibiki tag multi word write ON Enabled OFF Disabled HEADUP ACTION 3 Head up action during reverse feed MODE1 The print head is raised in accordance with the ribbon save and the head up settings MODE2 The print head is raised during very reverse feed WRITE OK TAGS Count of RFID success label write issue...

Page 116: ...CKING PRINT When an error occurs while printing the error message is displayed the ERROR LED turns on and the ONLINE LED turns off Though the error can be cleared by presing ENTER CANCEL or MODE key the printer does not print the erroneous label NOTE For the B EX4D2 the direct thermal mode DIRECT has been set as default it is not necessary to select the print type Even if the thermal transfer mode...

Page 117: ...ENSOR1 00000000 00000111 SENSOR2 H 23 ﾟ C A 22 ﾟ C R 4 2V T 2 5V E 0 6V PE LV R 1 8V T 2 5V M THRE R 1 8V T 2 5V HEAD RANK 7 305DPI LAN MAC 11 22 33 44 55 66 EXP I O NG EX 232C NG RFID OK 00RV972 EU0 R01 WLAN OK Ver1 1 3 MAC 00 11 22 33 44 55 RTC NG USB MEMORY NG BASIC M Z EX4 MV10F V1 0F 7479 BASIC S Z EX4 SV10E V1 0E AD36 PROGRAM B EX4T1 T MAIN XXXXXXXXX C1 1A F300 BOOT XXXXXXXXX V1 0A 0100 WMON...

Page 118: ...I NONE 0000 Checksum of bit map Kanji ROM for Gothic font NONE No Kanji ROM installed GOTHIC Bit map Kanji ROM for Gothic font installed NONE 0000 Checksum of bit map Kanji ROM for Mincho font or Chinese Kanji NONE No Kanji ROM installed MINCHO Bit map Kanji ROM for Mincho font installed CHINESE Bit map Kanji ROM for Chinese Kanji installed EEPROM 256B 256B The data of checking area can be read wr...

Page 119: ...head is lowered When the print head is lifted no printing performed Cutter home position sensor 0 Home position 1 Outside the home position Rewinder overflow sensor 0 Normal 1 Overflow Ribbon take up motor sensor 0 Outside the slit 1 Inside the slit Ribbon feed motor sensor 0 Outside the slit 1 Inside the slit Blank Fixed to 0 Strip sensor Peel off sensor 0 Label is not present 1 Label is present ...

Page 120: ...ensor 0 0 to 5 0 V Manually set threshold for the reflective sensor 0 0 to 5 0 V HEAD RANK 7 305DPI Mounted print head resolution 203DPI 305DPI Thermal head resistance rank B EX4T1 G B EX6T2 G 203dpi B EX4T2 G B EX4D2 G 203dpi B EX4T1 T 305dpi B EX4T2 T B EX6T2 T B EX4D2 T 300dpi B EX4T2 H 600dpi Resistance rank Average resistance ohm 0 704 to 728 680 to 710 880 to 910 850 to 886 1700 to 1775 1 72...

Page 121: ... is held down Installed Not installed Any setting 1 Printed The MODE key is pressed while the printer is starting up after a power on Installed OFF ON AUTO ON LAN Printed ON WLAN Not installed OFF ON AUTO Printed ON LAN Printed ON WLAN 1 Any setting means OFF ON AUTO ON LAN or ON WLAN Expansion I O check EXP I O NG OK Normal data NG Abnormal data or the loop back jig is not connected Expansion I O...

Page 122: ...ernal serial interface RFID module check U2 U4 module series only RFID OK 00RV972 EU0 R01 Module revision U2 series only Destination RFID module version OK Normal state NG Erroneous state RFID module RFID OK 10A A0 0 EU0 R00 Module revision U4 series only Destination RFID module version OK Normal state NG Erroneous state RFID module Module versions and LCD message B EX700 RFID U2 US R Version LCD ...

Page 123: ...wireless LAN MAC address may not be printed depending on the combination of the system mode start up method and the LAN setting even if a wireless LAN board is installed System mode start up method Wireless LAN board LAN setting Wireless LAN MAC address The power is turned on while the MODE key is held down Installed Any setting 1 Printed Not installed Any setting 1 Not printed The MODE key is pre...

Page 124: ...mount check USB MEMORY NG OK Mounted NG Not mounted USB memory BASIC program check BASIC M NONE NONE No program installed Version Program installed BASIC main program BASIC S NONE NONE No program installed Version Program installed BASIC system program ...

Page 125: ...re from the top menu of the system mode to HEAD CHECK MENU ITEM SYSTEM MODE 1 DIAG HEAD CHECK While checking Displays CHECKING In the case of normal end Displays NORMAL END When broken dots are detected The ONLINE LED turns off and the ERROR LED turns on Displays the number of broken dots in the format of the number of broken dots out of the total number of dots The total number of dots is right a...

Page 126: ...g conditions The Parameter Setting menu contains the following MENU ITEM SYSTEM MODE 2 PARAMETER SET PRINTER SET SOFTWARE SET PANEL PASSWORD 5 4 1 PRINTER SET Contents of PRINTER SET submenu MENU ITEM SYSTEM MODE 2 PARAMETER SET PRINTER SET MEDIA LOAD FORWARD WAIT FORWARD WAIT POS FW BK ACT HU CUT RWD RBN SAVE PRE PEEL OFF BACK SPEED TYPE OF RIBBON NOTE This parameter is available only to the B EX...

Page 127: ... EX4T2 B EX6T2 and B EX4D2 the setting and the printer behavior will be automatically changed to ECO even if ECO Bfeed is selected for these models Hardware Optional ribbon saving module solenoid is installed Parameter RBN SAVE parameter is set to TAG or LABEL Operation Media pitch falls between 20mm and 100mm The previous issue mode was Batch The issue mode is not reset by power off or a printer ...

Page 128: ...forwarded MODE2 When the thermal transfer method and cut issue are selected the printer feeds 6 mm media backward then waits for next issue with 3 mm media forwarded MODE3 The printer waits for a next issued after 31 2 mm media is forwarded to prevent RFID media jam MODE3 is exclusively for issuing RFID media NOTES 1 Before the printer starts printing feed it feeds the media for 3 mm from this pos...

Page 129: ... a print failure occurs Care must be taken when setting this parameter Also the ribbon saving option shall be selected depending on the head lever position Incorrect setting may disable the proper ribbon saving function 2 Even if the TAG or LABEL is selected for the B EX4T2 B EX6T2 or B EX4D2 the setting and the printer behavior will be automatically changed to OFF because the head up function is ...

Page 130: ...arameter is set to ON 5 4 1 8 BACK SPEED STD 3 ips LOW 2 ips 5 4 1 9 BA TYPE OF RIBBON CSO Outside wound ribbon CSI Inside wound ribbon NOTE This parameter is available only to the B EX4T2 B EX6T2 and B EX4D2 This parameter is not used for the B EX4D2 ...

Page 131: ...EX I O LBL RBN END MAXI CODE XML THRESHOLD SELECT REFLECT TRANS ENERGY TYPE 2 TRANSFER DIRECT PW SAVE TIME RIBBON WIDTH 1 1 Supported by the B EX4T1 G T QM CN C1 2 or later the B EX4T2 G T QM CN C1 2 or later B EX4T2 H QM CN C1 1A or later and B EX4D2 G T QM CN D1 1 or later 2 If CN is selected for the parameter clear destination the ENERGY TYPE parameter is not displayed in the software set menu ...

Page 132: ... 5 4 2 2 ZERO FONT ０ Non slash used Ø Slash used The following fonts do not support a zero with a slash Therefore even if a zero with a slash is specified a zero without a slash is used Bit map fonts OCR A OCR B GOTHIC725 Black Kanji Chinese Kanji Outline fonts Price fonts 1 2 and 3 DUTCH801 Bold BRUSH738 Regular GOTHIC725 Black True type font 5 4 2 3 CODE AUTO ESC LF NUL MANUAL ...

Page 133: ...parameter the status indicating the end of issue is automatically returned The following are the commands related to the status WS WB or WN command In the case the USB and other interface cables are connected to the printer Whether a status is returned or not depends on the setting of this parameter Example When this parameter is set to ON and a WS or WB command is sent to the printer via LAN the ...

Page 134: ...ion ON INT Enables WEB printer function Internal memory is used ON EXT Enables WEB printer function External memory is used 5 4 2 12 RBN NEAR END OFF Ribbon near end is not detected 30m Ribbon near end is detected when the remaining ribbon is 30 m long Equivalent to ribbon diameter of 38 mm 70m Ribbon near end is detected when the remaining ribbon is 70 m long Equivalent to ribbon diameter of 43 m...

Page 135: ...r of labels Specified number of labels The number of finished labels including half finished one If a label end is detected while the specified last label is printed the position of X will be blank When the printing is restarted first the initial feed is performed and then the printer starts printing from the next label In case of the label end while the specified last label is printed only the in...

Page 136: ...Case 3 Specified number of labels 5 A ribbon end is detected while the 3rd label is printed Unfinished label length is less than 30 mm 1st 2nd 3rd After issuing 3rd label completely the printer stops printing displaying NO RIBBON 2 When printing is restarted first the initial feed is performed then 4th and 5th labels are printed Finally all of 5 labels have been finished 5 4 2 15 MAXI CODE TYPE1 C...

Page 137: ... destination the ENERGY TYPE parameter is not displayed in the software set menu Applicable model B EX4T1 G T QM CN C1 5 or later B EX4T2 G T QM CN C1 3 or later Supplement When CN is selected for the parameter clear destination SX Compatible is set for the thermal transfer and Standard for the thermal direct as initial values As this parameter is not displayed in the menu the initial values canno...

Page 138: ...mi resin 2 Resin1 Resin 1 Reserve1 to Reserve5 Reserved B EX4T2 G T firmware version C1 0D Wax1 Wax 1 Wax2 Wax 2 Semi resin1 Semi resin 1 Semi resin2 Semi resin 2 Resin1 Resin 1 Wax3 Wax 3 Semi resin3 Semi resin 3 Reserve1 to Reserve3 Reserved B EX4T2 G T firmware version C1 0E to C1 2 and B EX4D2 G T Wax1 Wax 1 Wax2 Wax 2 Semi resin1 Semi resin 1 Semi resin2 Semi resin 2 Resin1 Resin 1 Wax3 Wax 3...

Page 139: ...e7 Reserved 5 4 2 18 2 DIRECT Standard Standard Reserve1 to Reserve9 Reserved 5 4 2 19 PW SAVE TIME Max value Min value Step Display Sign Integer digit Decimal place 0 padding Unit of measure 240 1 1 Decimal None 3 0 None Min 5 4 2 20 RIBBON WIDTH TYPE1 Type 1 When using a 4 inch wide ribbon TYPE2 Type 2 When using a ribbon whose width is narrower than paper width NOTE Supported by the B EX4T1 G T...

Page 140: ...isplayed on panel is Japanese when JAPANESE is selected and ENGLISH WHEN ENGLISH GERMAN FRENCH DUTCH SPANISH ITALIAN PORTUGUESE SIMP CHINESE KOREAN TURKISH or POLISH is selected 2 KOREAN is supported by the following printer firmware versions B EX4T1 G T QM CN C1 0I or later B EX4T2 G T QM CN C1 0F or later B EX4T2 H QM CN C1 1A or later B EX4D2 G T QM CN D1 1 or later 3 TURKISH and POLISH are sup...

Page 141: ...isplayed 5 4 3 5 CONTRAST Max value Min value Step Display Sign Integer digit Decimal place 0 padding Unit of measure 50 24 2 Decimal None 2 0 Enabled None Plus High Minus Low 5 4 4 PASSWORD Menu structure of PASSWORD menu MENU ITEM SYSTEM MODE 2 PARAMETER SET PASSWORD PASSWORD PASSWORD OFF Password is not set ON Password is set PASSWORD Usable input value for password Max value Min value Step Dis...

Page 142: ...ey or MODE key is pressed Password invalid message is displayed A wrong password was entered consecutively for 3 times The printer starts in online mode Password input for user system mode If you forgot the programmed system mode password disable it with 010 command Display Procedure Turn on the printer press the PAUSE key to place the printer in pause state Then hold down RESTART key or MODE key ...

Page 143: ...is required to be fine adjusted Contents of ADJUST SET menu MENU ITEM SYSTEM MODE 3 ADJUST SET FEED ADJ CUT ADJ BACK ADJ X ADJUST TONE ADJ TRANS TONE ADJ DIRECT RBN ADJ FW 1 RBN ADJ FW TYPE1 TYPE2 RBN ADJ BK 1 RBN ADJ BK TYPE1 TYPE2 THRESHOLD REFL THRESHOLD TRANS 1 Parameters depend on the model Applicable model Parameter B EX4T1 G T QM CN C1 2 or later B EX4T2 G T QM CN C1 2 or later B EX4T2 H QM...

Page 144: ...ue which is equal to or larger than the media pitch FEED ADJ Media pitch must not be set If the set fine adjustment value causes the printer to feed the media backward from the print stop position to the next print start position the printer operation is not guaranteed 0 0 mm 3 0 mm Print start position One label One label Print start position 3 0 mm One label Print start position Paper feed direc...

Page 145: ...he proper home position By performing either method below the problem will be solved Method 1 Lift the head When the following conditions are all met the cut operation is as follows Head lifted Forward feed to the cut position Head lowered Cut Head lifted Reverse feed to the home position Head lowered Conditions Issue Command Feed Command and Eject Command received Label pitch of 25 4 mm or less c...

Page 146: ...is used one or more printed labels are left between the head and the cutter Therefore these labels need to be removed by an issue or a label feed a Cut position fine adjustment value calculation The cut position fine adjustment value can be calculated using the following method If a back feed to the proper home position cannot be performed using this value the cut position needs to be adjusted wit...

Page 147: ...ng the second label B 6 Feeds the label to the cut position then cuts the gap at the front of label B 7 Back feeds to the home position 8 To eject label B feeds the third label C 9 Feeds the label to the cut position then cuts the gap at the front of label C 10 Back feeds to the home position ｂ Operation example Issue count 2 Cut interval 1 Cut position Head position A B A B A B C C A B C A B C A ...

Page 148: ...stment of 10 0 mm or less and issue mode C For the Issue Command this procedure is effective only when the next Issue Command is not received at the last label to be cut The print head is lifted lowered only when the optional ribbon saving module is mounted and the ribbon saving function is set to ON with the parameter setting menu When the ribbon saving module is not installed the print head is n...

Page 149: ... is stopped at the position where the distance from the middle point of the gap between labels to the end of the strip shaft is 4 mm since the gap between labels is assumed to be 2 mm When the print stop position is not proper due to a greater gap the print stop position should be adjusted using the strip position fine adjust function ...

Page 150: ...position depending on the print conditions even if a back feed of which the length is the same as the forward feed is performed In issues where any paper sensor is used if the label pitch length is almost the same as the distance between the thermal print head and the paper sensors 75 5 mm a label tag may not be returned to the home position when operations with a back feed such as cut issues stri...

Page 151: ...x value Min value Step Display Sign Integer digit Decimal place 0 padding Unit of measure 10 20 1 Decimal Exist 2 0 None Step 5 5 6 TONE ADJ DIRECT Max value Min value Step Display Sign Integer digit Decimal place 0 padding Unit of measure 10 20 1 Decimal Exist 2 0 None Step ＸＹＺ 10step Darker 9step 1step 0step Standard 1step 19step 20step Lighter 10step Darker 9step 1step 0step Standard 1step 19st...

Page 152: ... not effective for the reverse rotation The fine adjustment value for the ribbon take up motor is limited depending on the print speed NOTE Since the B EX4D2 is a direct thermal printer this parameter is displayed but not used for actual printing Print speed 6 ips or slower 8 ips 10 ips or faster Fine adjustment value 15 to 10 15 to 5 15 to 0 1 For the B EX4T1 TS25 R firmware version V2 0 or later...

Page 153: ...otor is limited depending on the print speed Print speed 6 ips or slower 8 ips 10 ips or faster Fine adjustment value 15 to 10 15 to 5 15 to 0 5 5 8 RBN ADJ BK Max value Min value Step Display Sign Integer digit Decimal place 0 padding Unit of measure 10 15 1 Decimal Exist 2 0 None Step The fine adjustment value is not effective for the reverse rotation All fine adjustment values are applicable to...

Page 154: ... initial value 1 0 V when the power is turned OFF then ON 5 5 10 THRESHOLD TRANS Max value Min value Step Display Sign Integer digit Decimal place 0 padding Unit of measure 4 0 0 0 0 1 Decimal None 1 1 None V NOTE If 0 0 V is set the value 0 0 V is returned to the initial value 1 4 V when the power is turned OFF then ON Supplementary explanation When the RESTART and FEED keys are pressed at the sa...

Page 155: ...ange of fine adjustment is from 15 to 10 for both the ribbon take up motor and the ribbon back tension motor The print density fine adjustment value is the sum of the fine adjustment by command from the PC and the fine adjustment in the system mode by key operation The respective max Fine adjustment values are 20 to 10 The max value for each print speed is as below When the value exceeds the maxim...

Page 156: ...TION ISSUE COUNT PRINT SPEED SENSOR PRINT TYPE ISSUE TYPE LABEL PITCH PAPER FEED SLANT LINE 1DOT SLANT LINE 3DOT CHARACTERS BARCODE NON PRINTING FACTORY TEST AUTO PRINT TRANS AUTO PRINT REFL NOTE In the case of the B EX4D2 even if the thermal transfer mode is selected for the PRINT TYPE it will be automatically changed to the direct thermal mode when the ENTER key is pressed 5 6 1 PRINT CONDITION ...

Page 157: ... ips 12 ips 2 ips 3 ips 4 ips 5 ips 6 ips 3 ips 6 ips 10 ips 3 ips 5 ips 8 ips 10 ips 3 ips 6 ips 10 ips 12 ips 3 ips 5 ips 8 ips 10 ips 12 ips When the peel off is selected for the issue mode the maximum speed is limited to 10 ips 5 6 1 3 SENSOR NONE TRANS REFLECT MANUAL TRANS MANUAL REFL 5 6 1 4 PRINT TYPE TRANSFR DIRECT 5 6 1 5 ISSUE TYPE NO CUT WITH CUT PEEL OFF 5 6 1 6 LABEL PITCH Max value M...

Page 158: ...tically resumed after the error is cleared The label size greater than the image buffer length cannot be designated If it is designated the printer prints data corresponding to the image buffer length then stops or the printer stops because of an error When the transmissive sensor is selected the gap between labels shall be 3 mm For the B EX4T1 the rotary cutter does not support the print speed of...

Page 159: ...5 SYSTEM MODE EO18 33027 5 6 TEST PRINT 5 63 5 6 2 SLANT LINE 1DOT 1 dot slant line Magnification of slant line 1 dot slant line Black area ratio 16 7 5 6 3 SLANT LINE 3DOT ...

Page 160: ...5 SYSTEM MODE EO18 33027 5 6 TEST PRINT 5 64 3 dot slant line Magnification of slant line 3 dot slant line Black area ratio 16 7 5 6 4 CHARACTERS Gothic Mincho Gothic Chinese ...

Page 161: ...5 SYSTEM MODE EO18 33027 5 6 TEST PRINT 5 65 5 6 5 BARCODE 5 6 6 NON PRINTING The printer feed white paper 5 6 7 FACTORY TEST ...

Page 162: ...ansfer B EX4D2 Direct thermal Issue mode Continuous issue Label pitch 76 mm Print density fine adjustment value 0 5 6 9 AUTO PRINT REFL The factory test print is performed on the following conditions The parameter settings and the print density fine adjustment value are ignored After each test pattern is printed the factory test print is performed when the ENTER key or its compatible key is presse...

Page 163: ...isplayed The display is updated every 200 msec The range of each temperature is below Outer temperature 20 100 Head temperature 20 100 5 7 2 REFLECT The sensor level of the reflective sensor is registered Place the tag paper to be used on the reflective sensor so that the sensor can detect a print area The display of the currently detected value is updated every 200 msec Hold down the ENTER key fo...

Page 164: ...wn the ENTER key for 3 seconds or more When the registration of the paper end level is completed Adjustment Complete is displayed and an asterisk is shown on the right side of the voltage If the adjustment failed due to sensor failure SENSOR ERROR is displayed and the ERROR LED turns on The ERROR LED turns off when the upper hierarchy menu is displayed The setting range is as below Reflective sens...

Page 165: ...Contents of RAM CLEAR menu B EX4T1 B EX4T2 B EX6T2 MENU ITEM SYSTEM MODE 6 RAM CLEAR NO RAM CLEAR MAINTE CNT CLEAR ALL COUNTER FEED PRINT CUT OTHER PARAMETER CLEAR QM TYPE JA TYPE CN TYPE B EX4D2 MENU ITEM SYSTEM MODE 6 RAM CLEAR NO RAM CLEAR MAINTE CNT CLEAR ALL COUNTER FEED PRINT CUT OTHER PARAMETER CLEAR QQ TYPE QM TYPE CN TYPE NOTE For the B EX4D2 D1 1 or later the displayed order has been cha...

Page 166: ...ibbon motor drive time 0 hours Head up solenoid driver time 0 hours RS 232C hardware error count 0 System error count 0 Momentary power interruption count 0 Display While clearing After the maintenance counter clear is completed Turn off the printer when COMPLETED Turn off the printer is displayed after the RAM clear is completed 5 8 3 PARAMETER CLEAR The parameters settings are cleared Destinatio...

Page 167: ...on QM QQ CN Character code PC 850 PC 850 PC 850 0 character type None slash None slash None slash Control code AUTO AUTO AUTO Control code CODE1 0x1b 0x1b 0x1b Control code CODE2 0x0a 0x0a 0x0a Control code CODE3 0x00 0x00 0x00 Peel off wait status OFF OFF OFF USB STATUS OFF OFF OFF FEED Key FEED FEED FEED Kanji special code TYPE1 TYPE1 TYPE1 Euro code 0xb0 0xb0 0xb0 Auto broken dot check OFF OFF ...

Page 168: ...es 15 minutes 15 minutes Ribbon width TYPE1 1 TYPE1 1 1 Supported by the B EX4T1 G T QM CN C1 2 or later the B EX4T2 G T QM CN C1 2 or later B EX4T2 H QM CN C1 1A or later and B EX4D2 G T QM CN D1 1 or later Parameter setting LCD display Function QM QQ CN LCD display language English English English B EX4T1 before C1 0 Chinese B EX4T1 C1 0 or later B EX4T2 B EX6T2 B EX4D2 LCD detail display model ...

Page 169: ... or later B EX4T2 H QM CN C1 1A or later B EX4D2 G T QM CN D1 1 or later Ribbon take up motor TYPE1 TYPE2 Ribbon feed motor TYPE1 TYPE2 Other than above Ribbon take up motor Ribbon feed motor Interface setting Network Function QM QQ CN Wire Wireless LAN selection AUTO AUTO AUTO SNMP ON ON ON IP address Not cleared Not cleared Not cleared Gateway Not cleared Not cleared Not cleared Subnet mask Not ...

Page 170: ...S 232C Function QM QQ CN Communication speed 9600bps 9600bps 9600bps Data length 8bit 8bit 8bit Stop bit 1bit 1bit 1bit Parity NONE NONE NONE Flow control XON READY AUTO XON READY AUTO XON READY AUTO INTERFACE setting Centro Function QM QQ CN ACK BYSY TYPE1 TYPE1 TYPE1 Input prime ON ON ON Plug and play OFF OFF OFF BASIC setting Function QM QQ CN Basic function OFF OFF OFF Trace function OFF OFF O...

Page 171: ... AGC threshold 0 0 0 Channel AUTO AUTO AUTO Q value 0 0 0 AGC threshold 0 0 0 AGC threshold Min 0 0 0 Multi word write OFF OFF OFF Head up action 2 MODE1 MODE1 RFID calibration 1 OFF OFF AGC value 1 0 0 Read write position 1 0 0 mm 0 0 mm Antenna position 1 Not cleared Not cleared RFID write success label issue number Not cleared Not cleared Not cleared RFID write failure label issue number Not cl...

Page 172: ...6 ips B EX4T1 T B EX4T2 T B EX6T2 T B EX4D2 T 5 ips B EX4T1 T B EX4T2 T B EX6T2 T B EX4D2 T 5 ips B EX4T2 H 3 ips B EX4T2 H 3 ips Sensor Transmissive Transmissive Transmissive Print method Thermal transfer Direct thermal Thermal transfer Issue mode Batch Batch Batch Rotation Bottom first Bottom first Bottom first Label pitch 76 2mm 76 2mm 76 2mm Effective print length 74 2 mm 74 2 mm 74 2 mm Effec...

Page 173: ...ork communication Since each setting value is different depending on your operating environment Contents of INTERFACE menu MENU ITEM SYSTEM MODE 7 INTERFACE NETWORK LAN WLAN SNMP SETTING USB RS 232C CENTRO 5 9 1 NETWORK Menu structure of NETWORK MENU ITEM SYSTEM MODE 7 INTERFACE NETWORK LAN WLAN SNMP SETTING The general network setting is selected 5 9 1 1 LAN WLAN OFF ON AUTO ON LAN ON WLAN 5 9 1 ...

Page 174: ...STANDARD WLAN MODE DEFAULT KEY 802 11b CHANNEL 802 11b BAUD 802 11g CHANNEL 802 11g BAUD WINS WINS ADDRESS LPR 5 9 1 3 1 BASIC INFORMATION The following information related network setting is displayed IP address Gateway Subnet mask Socket port enable disable Socket port number 5 9 1 3 2 IP ADDRESS IP address is display and set 5 9 1 3 3 GATEWAY ADDRESS Gateway address is display and set 5 9 1 3 4...

Page 175: ...ID ASCII DHCP client ID is entered with ASCII code HEX DHCP client ID is entered with hex code 5 9 1 3 8 1 ASCII Input DHCP client ID with ASCII code 64 characters 00 to 63 5 9 1 3 8 2 HEX Input DHCP client ID with hexadecimal code 64 characters 00 to 63 5 9 1 3 9 DHCP HOST NAME Input DHCP host name with ASCII code 32 characters 00 to 31 5 9 1 3 10 WLAN STANDARD 11b g 11b 11g ...

Page 176: ...EP40 WEP104 INFRA OPEN OFF WEP40 WEP104 SHARED WEP40 WEP104 802 1x OPEN TLS WEP40 WEP104 TTLS WEP40 WEP104 LEAP WEP40 WEP104 PEAP WEP40 WEP104 MD5 WEP40 WEP104 EAP FAST WEP40 WEP104 SHARED KEY EAP MD5 WEP40 WEP104 NETWORK EAP WEP40 WEP104 WPA OPEN TLS TTLS LEAP PEAP EAP FAST NETWORK EAP WPA PSK WPA2 OPEN TLS TTLS LEAP PEAP EAP FAST NETWORK EAP WPA2 PSK ...

Page 177: ...y Sign Integer digit Decimal place 0 padding Unit of measure 14 1 1 Decimal None 2 0 None None 5 9 1 3 14 802 11b BAUD 11M 5 5M 2M 1M 5 9 1 3 15 802 11g CHANNEL Max value Min value Step Display Sign Integer digit Decimal place 0 padding Unit of measure 13 1 1 Decimal None 1 0 None None 5 9 1 3 16 802 11g BAUD 54M 48M 36M 24M 18M 12M 9M 6M 11M 5 5M 2M 1M 5 9 1 3 17 WINS OFF ON MANUAL ON DHCP 5 9 1 ...

Page 178: ...5 SYSTEM MODE EO18 33027 5 9 INTERFACE 5 82 5 9 1 3 19 LPR OFF ON 5 9 2 USB Menu structure of USB MENU ITEM SYSTEM MODE 7 INTERFACE USB 5 9 2 1 USB SERIAL ID OFF ON ...

Page 179: ...ps 9600bps 19200bps 38400bps 115200bps 5 9 3 2 DATA LENGTH 8bits 7bits 5 9 3 3 STOP BIT 1bit 2bits 5 9 3 4 PARITY NONE EVEN ODD 5 9 3 5 CONTROL XON READY AUTO Output XON at power on XOFF at power off XON XOFF AUTO Output XON at power on XOFF at power off READY BUSY RTS Output no XON OFF at power on off XON XOFF Output no XON OFF at power on off READY BUSY Output no XON OFF at power on off ...

Page 180: ...structure of CENTRO MENU ITEM SYSTEM MODE 7 INTERFACE CENTRO ACK BUSY INPUT PRIME PLUG PLAY 5 9 4 1 ACK BUSY TYPE1 TYPE2 5 9 4 2 INPUT PRIME OFF ON 5 9 4 3 PLUG PLAY Disable OFF Enable ON NOTE Plug play function of USB is always enabled regardless of this setting ...

Page 181: ...a file and area file etc are available in this mode Contents of BASIC menu MENU ITEM SYSTEM MODE 8 BASIC BASIC FILE MAINTENANCE TRACE EXPAND MODE 5 10 1 BASIC OFF ON 5 10 2 FILE MAINTENANCE The block number and BASIC program file name up to 12 characters stored in the BASIC program storage area are displayed If the file name exceeds 12 characters the overflowing characters are not displayed When n...

Page 182: ...values for the parameters The RFID Module Setting menu contains the following MENU ITEM SYSTEM MODE 10 RFID TEST ID READ MODULE MODULE TYPE COUNTRY TAG RF CHANNEL RETRY ADJ RETRY POSITION ISSUE RETRY LABELS READ RETRY WRITE RETRY UHF SETTING POWER LEVEL Q VALUE AGC THRESHOLD WRITE AGC THRESHOLD WRITE RETRY MIN AGC CALIB MODE 1 CALIB AGC 1 CALIB POSITION 1 ANTENNA POSITION 1 Other TAG CHECK MULTI W...

Page 183: ...nfirm Setting or set other Tag The type of the tag to be read and one selected by the RFID tag type selection do not match NOT AVAILABLE Not supported NO RESPONSE No response from the tag READ TIMEOUT Set a RF Tag on Ant Timeout UNKNOWN ERROR Other errors Only the tags selected for the RFID tag type can be read If the type of the tag to be read and one selected by the RFID tag type selection do no...

Page 184: ...s read at one time especially when short pitch tags are used pressing the UP or DOWN key shows the other tags data 5 11 2 MODULE The following information related to the module setting is displayed MODULE TYPE COUNTRY TAG RF CHANNEL 5 11 2 1 MODULE TYPE NONE No RFID module is installed H1 B EX700 RFID H1 QM R H2 B EX700 RFID H2 R U2 B EX700 RFID U2 EU R Europe India B EX700 RFID U2 US R North Amer...

Page 185: ...2 US R B EX700 RFID U4 R B EX700 RFID U4 EU R B EX700 RFID U4 US R U4 module preinstall model Country setting done 1 ENTER for Setting No country setting done Need Setting for use ENTER for Setting 1 Selectable country region codes differ depending on the RFID module type Multiple country region codes may be displayed when setting a country region code but be sure to select the country region wher...

Page 186: ...00 RFID U4 R are as follows Channel 2CH 3CH 4CH 5CH 6CH 7CH 8CH Frequency MHz 921 0 921 2 921 4 921 6 921 8 922 0 922 2 5 11 3 RETRY The following information related retry is displayed ADJ RETRY POSITION ISSUE RETRY LABELS READ RETRY WRITE RETRY 5 11 3 1 ADJ RETRY POSITION If writing data on a tag failed the printer feeds the RFID tag forward or backward for specified length in order to retry dat...

Page 187: ...by this parameter becomes also effective in this pre read Max value Min value Step Display Sign Integer digit Decimal place 0 padding Unit of measure 255 0 1 Decimal None 3 0 None Times The timeout for RFID tag read retry is set If the printer has retries for the max number of times within the RFID read retry timeout the printer stops the retries at the time Whenever the printer writes data onto a...

Page 188: ...M CN C1 4 or later 5 11 4 1 POWER LEVEL Max value Min value Step Display Sign Integer digit Decimal place 0 padding Unit of measure 1 1 1 Decimal None 3 0 None None Radio output level of UHF The range of output level is 18 approximately 100mW to 0 approximately 1mW In the case of the B EX700 RFID U2 EU US R a value shown on the LCD ranges from 0 to 18 though the setting range is 9 to 18 If a value...

Page 189: ...s are read at the same time does not occur with most RFID tag types It is not necessary to change the default setting Max value Min value Step Display Sign Integer digit Decimal place 0 padding Unit of measure 15 0 1 Decimal None 2 0 None None 5 11 4 3 AGC THRESHOLD This is effective only for the B EX700 RFID U2 EU US R B EX700 RFID U4 R B EX700 RFID U4 EU US R U4 module preinstall model B EX4T1 E...

Page 190: ...ter to write data only to the tag just above the antenna When the threshold is set to 0 a data write operation is performed regardless of the gain of a tag Both of the AGC threshold and the AGC threshold for data write are used to determine whether a tag is defective or not but the timing of a gain measurement is different In the case of the AGC threshold this is performed after data is written to...

Page 191: ...this case a retry of a data write will mostly succeed because the detected tag s gain is greater than the new threshold However the success rate is not 100 because a gain of a tag is not always the same Example 2 AGC threshold for data write 11 Lower limit for retry 9 Detected tag s gain 8 As the gain of the tag is lower than the threshold a data write operation is not performed for this tag at th...

Page 192: ...rough an RFID calibration are set this parameter will automatically turn ON Applicable model B EX4T1 G T QM CN C1 4 or later For details of the RFID calibration refer to Section 6 7 RFID CALIBRATION 5 11 4 7 CALIB AGC Max value Min value Step Display Sign Integer digit Decimal place 0 padding Unit of measure 15 0 1 Decimal None 2 0 None None By performing an RFID calibration an AGC response level ...

Page 193: ...d by backward and forward Setting values ranging from 2 9mm to 2 9mm do not affect the read write position fine adjustment Applicable model B EX4T1 G T QM CN C1 4 or later For details of the RFID calibration refer to Section 6 7 RFID CALIBRATION 5 11 4 9 ANTENNA POSITION FRONT Reserved CENTER Reserved REAR This parameter used for an RFID calibration is to select the combinational position of the R...

Page 194: ...ta is written on the tag To prevent unauthorized changes of the setting a password to protect the error tag detection setting can be programmed Display Operation When the TAG CHECK parameter is set to ON ACCESS PASSWORD an entry of the password is requested The following explanation is for when protected password is enabled Input the default password 0000 or 4 digit password programmed in Step 6 W...

Page 195: ...depending on the system mode setting RBN SAVE or command Issue command Feed command or Reverse feed command MODE2 When an RFID module is installed in the printer and a minimum of 3 mm reverse feed is performed the print head is raised regardless of the system mode setting or command setting Supplementary explanation 1 This parameter is available to the B EX4T1 TS25 R with the firmware version V2 2...

Page 196: ...at any other devices do not use this channel MAX column shows the value of the maximum radio wave picked up The larger the value is the stronger radio wave source exists nearby MAX 0011 means the value of the maximum radio wave picked up The display can be scrolled up or down from Channel 1 1CH to channel 9 9CH by using the UP or DOWN key Pressing the ENTER key causes the printer to perform a carr...

Page 197: ...t issue mode when the disc cutter is used How to issue the label stock having the minimum label pitch or less for each print speed in the cut issue mode when the rotary cutter is used In the strip mode feeds labels even when the peel off sensor is detecting a label When Media Load parameter is enabled a media feed is performed to find the print start position depending on the condition For details...

Page 198: ...FT 1 Returns to the previous help page 2 Ends help display RIGHT 1 Goes to the next help page 2 Ends help display 6 1 3 Manual Threshold Setting Display Key Function FEED 1 Moves the cursor upward 2 Re sets RESTART 1 Moves the cursor downward PAUSE 1 Sets the threshold 2 Fixes the selection MODE No function CANCEL No function ENTER 1 Fixes the selection 2 Ends manual threshold setting UP 1 Moves t...

Page 199: ...a ribbon near end condition is detected at a 1 second interval ON 500 ms OFF 500 ms Flashes when a system error occurs at a 1 second interval ON 500 ms OFF 500 ms Flashes at a 500 msec interval ON 250ms OFF 250ms in synchronization with the ONLINE LED when the printer is turned off NOTE If the wireless LAN is being linked at power off time both ONLINE and ERROR LEDs turn on not flash 6 3 LCD FUNCT...

Page 200: ...nted while the printer is activated It is reset to zero when the printer is turned on During an issue with the cut interval specified the number of labels is updated when the label is cut normally 2 The number of remaining labels to print Specified number of labels to print The number of normally printed labels before occurrence of an error or placing the printer in pause When the number of remain...

Page 201: ... on this line The condition for display is the same as 4 6 4 2 Icon Five kinds of icon are displayed in the bottom line of the online mode display These icons are displayed only in the online mode display Icon Explanation Wireless LAN icon Displayed and used when the wireless LAN module is mounted The graph shows the strength of radio wave Graph 0 Outside the communication range Graph 1 Strength o...

Page 202: ...le even when no radio wave is output Blinks while the module stops outputting radio wave or changing the channel under the influence of other carrier ON Module type is set and ready to communicate Blink Communicating Ribbon near end icon Ribbon near end is detected Blinks when the ribbon is close to the end Ribbon near end is detected depending on the diameter of unused ribbon 38 mm is equivalent ...

Page 203: ...PAPER 1 1 Refer HELP DISPLAY TRANSITION OPERATION EXAMPLE for help display If the print head is opened while printing If an error occurs while printing When PAUSE key is pressed while printing When RESTART key is pressed the printer resumes printing if there is remaining data Close the print head Load media When RESTART key is pressed the printer resumes printing if there is remaining data Press R...

Page 204: ...yed by scrolling down When scrolling is possible the up and down arrows are provided on the scrollbar on the left Display example 1st line of help message 2nd line of help message 3rd line of help message 4th line of help message Help guide Since the help message is within three lines the scroll bar is not provided with up and down arrows 1st line of help message 2nd line of help message 3rd line ...

Page 205: ... and Help3 shows how to recover from the error Display transition LEFT key CANCEL key Display transition RIGHT key ENTER key Online mode Error detail Scroll the display with the UP or DOWN key Troubleshooting Scroll the display with the UP or DOWN key How to recover from error Scroll the display with the UP or DOWN key 5 When a key other than above is pressed the help display is ended and returned...

Page 206: ...ted on the back side is used the printer automatically corrects the print position by detecting the black marks by using the reflective sensor However if there is reflective rate variation at a portion other than the black mark the print position cannot be corrected properly In this case it is required to manually program the reflective sensor threshold through key operations and store the value i...

Page 207: ...ing 7b Detail NG 1 Pressing the LEFT key returns the display to 6b Judgment Press RIGHT key Threshold setting 8a Sensor fine adjustment Operation is same as 8 5 9 reflective sensor fine adjustment Pressing the PAUSE ENTER or CANCEL key returns the display to 6a Judgment Judgment result Display example Displayed item Explanation Sensor type Result Text Result Graph Key operation guide The calibrati...

Page 208: ...ry difficult Detailed display Display example Displayed item Explanation Sensor type Peak value Threshold voltage Baseline voltage Key operation guid e The calibration result and the threshold voltage are displayed Pressing the RIGHT key enables setting a threshold fine adjustment value Pressing the LEFT key returns the display to the calibration result display Supplementary Explanation 1 When the...

Page 209: ...dia is fed at the same speed with that for the previous issue 11 Whether the threshold setting succeeded or not can be checked with either of the following methods Media feed with the FEED key 1 While the judgment result is displayed press the FEED key to terminate the threshold setting The printer is placed in the pause state 2 Press the RESTART key to clear the pause state The printer is placed ...

Page 210: ...ey Select the media sensor type to the one for which the threshold was set 2 Transmissive sensor when using normal labels Select TRANS When the selected sensor type display is shown select MANUAL SET and press the ENTER key Select the media sensor type to the one for which the threshold was set 3 Transmissive sensor when using preprinted labels No setting is necessary 4 Reflective sensor when usin...

Page 211: ...e supported RFID module and RFID tag types are as follows Module B EX700 RFID U4 EU R Tag The following tag type only The others are unusable TSE Web Supplier SMARTRAC Chip NXP U Code G2iL Tag name Label pitch mm Label length mm Label width mm Remarks Left Right TSE Web 60 54 34 The dimensions on the left are actual measurement values Feed direction ...

Page 212: ...libration must be performed each time before performing RFID calibration 3 If an RFID calibration is performed without placing the media at the print start position an improper value may be set which may cause an error message RFID WRITE ERROR to be shown during writing reading data or data to be written on read from a wrong tag 4 Be sure to select a usable antenna position in the system mode befo...

Page 213: ... The value of POSITION is set for CALIB POSITION the value of AGC is set for CALIB AGC and CALIB MODE is turned ON Pressing the CANCEL key returns the display to 1 Normal state Values of POSITION and AGC on the display are not saved RFID Calibration 5a Result Not found Pressing the CANCEL key returns the display to 1 No value is saved Supplementary Explanation 1 The position and AGC value obtained...

Page 214: ...rs Therefore the media dos not return to the print start position or the forwarded position in the case the FORWARD WAIT parameter is ON In this case the LCD will show the display of 5a Result Not detected 6 An RFID calibration is inoperable in the strip mode 7 Do not send a command to the printer while an RFID calibration is being performed If a command is sent during an RFID calibration printer ...

Page 215: ...is feed amount 1 Reverse feed Forward feed to the strip position Pre strip feed Auto forward feed Void printing on RFID media RFID tag position adjustment command 003 command Pre reverse feed when an expansion I O device is connected Printing in offline Diag test print maintenance counter print test print dump printing in the information mode manual threshold automatic calibration and RFID calibra...

Page 216: ...ck reset 2 Previous print conditions are applied to the printing performed in this mode except Printing direction When the mirror printing has been specified only the mirror printing is not performed Therefore the bottom first mirror printing and top first mirror printing will be changed to bottom first printing and top first printing respectively Effective print width and X coordinate fine adjust...

Page 217: ...del B EX4T1 G T QM CN C1 1A B EX4T2 Max number of digits 25 mm Left aligned Applicable model B EX4T2 G T QM CN C1 1 Print data 1 Item Information Range 1st line Feed amount in the information mode Unit cm 0 to 320000000 2nd line Feed amount in the information mode Unit inch 0 to 125984251 9 Print sample 2 B EX4T1 Max number of digits 74 mm Center aligned Applicable model B EX4T1 G T QM CN C1 3 or ...

Page 218: ... dpi B EX4D2 G B EX4D2 QM CN 300 dpi B EX4D2 T 4th line Serial number 2 11 to 32 digit half size alpha numeric A to Z a to z 0 to 9 space hyphen 5th line Feed amount in information mode unit cm 0 to 320000000 6th line Feed amount in information mode unit inch 0 to 125984251 9 1 When an optional real time clock is not installed data areas in this line will be blank E g 2 In the case a serial number...

Page 219: ...the printer restores to the normal condition Errors which can be recovered by a depression of the RESTART key For details refer to Section 6 8 LCD MESSAGES AND LED INDICATIONS A command error may occur if the CANCEL key is released before the all received data has been discarded 6 9 2 Job Cancellation Operation Example Online mode 1 Normal condition Occurrence of an error of depression of the PAUS...

Page 220: ... must be in the online or pause state 6 10 3 Data to be Saved 6 10 3 1 Data type Data to be saved is print logs and receive buffer data Both are the same with those described in Section 9 10 LOG and 9 9 Dump Mode 6 10 3 2 The number of files to be saved Up to 10 files can be saved each When the number of files exceed 10 the latest file will be erased 6 10 3 3 Storage location and file name Unlike ...

Page 221: ...NLINE In the online mode Yes In the online mode Communicating Yes In the online mode with a ribbon near end detected Note 3 Yes 2 HEAD OPEN A feed or an issue was attempted with the head opened Yes A feed or an issue was attempted with the head opened in a ribbon near end state Yes 3 PAUSE In a pause state Yes Yes In a pause state with a ribbon near end detected Note 3 Yes Yes 4 COMMS ERROR A pari...

Page 222: ...ecome excessively high No Yes 12 RIBBON ERROR An abnormal condition occurred with the sensor for determining the torque of the ribbon motor A ribbon jam occurred The ribbon has been torn The ribbon has not been set Yes Yes 13 REWIND FULL An overflow error has occurred in the rewinder unit Yes Yes 14 SAVING KB KB or SAVING KB Writable characters or PC command save mode Yes 15 FORMAT KB KB or FORMAT...

Page 223: ...than the delay slot has been decoded f Undefined command in the delay slot has been decoded g Command to rewrite the delay slot has been decoded No No 24 DHCP CLIENT INIT Initializing DHCP CLIENT Only when DHCP is enabled 25 RFID WRITE ERROR The printer did not succeed in writing data onto the RFID tag after having retried for the specified times Yes Yes 26 RFID ERROR The printer cannot communicat...

Page 224: ...0A Z10 P1 LF NUL LCD display 2 When a command error is displayed the code other than 20H 7FH and A0H DFH is displayed as 3FH 3 When the ribbon near end detection is enabled the error LED blinks at a 1 second interval ON for 500 msec OFF for 500 msec while the printer is in a ribbon near end state 4 The battery check does not work when the printer is being reset and the RTC is not mounted 5 It is n...

Page 225: ...FORMAT KB KB 15 FORMAT KB KB FORMAT KB FORMAT KB FORMAT KB 16 NOW LOADING 16 NOW LOADING 16 CHARGEMENT 17 SETTING MODE 17 SETTING MODE 17 MODE REGLAGES 18 MEMORY WRITE ERR 18 MEMORY WRITE ERROR 18 ERR ECRITURE MÉMOIRE 19 FORMAT ERROR 19 FORMAT ERROR 19 ERREUR DE FORMAT 20 MEMORY FULL 20 Speicher voll 20 MÉMOIRE PLEINE 21 SYNTAX ERROR 21 SYNTAX ERROR 21 ERREUR DE SYNTAXE 22 POWER FAILURE 22 POWER F...

Page 226: ...SALVAR KB KB 14 OPSLAAN KB SALVAR KB 15 FORMAT KB KB 15 FORMATO KB KB 15 FORMAT KB FORMATO KB 16 LADEN 16 CARGANDO 16 17 INSTELMODUS 17 MODO CONFIG 17 18 MEM SCHRIJF FOUT 18 ERROR DE ESCRITURA 18 19 FORMAT FOUT 19 ERROR DE FORMATO 19 20 GEHEUGEN VOL 20 MEMORIA LLENA 20 21 SYNTAX FOUT 21 ERROR DE SINTAXIS 21 22 VOEDING FOUT 22 FALLO DE ALIMENTACION 22 23 FOUT EEPROM 23 ERROR EN LA EEPROM 23 24 SYST...

Page 227: ... KB 15 FORMAT KB KB 15 FORMATO KB KB 15 格式化 KB KB FORMAT KB FORMATO KB 格式化 KB 16 CARICAMENT 16 A CARREGAR 16 正在加载 17 Configurazione 17 MODO CONFIG 17 设置模式 18 Err Scritt memoria 18 ERRO DE ESCRITA 18 内存写入错误 19 ERRORE FORMATTAZIONE 19 ERRO DE FORMATO 19 格式化错误 20 Memoria piena 20 MEMORIA CHEIA 20 内存满 21 SYNTAX ERROR 21 ERRO DE SINTAXE 21 语法错误 22 ERRORE ALIMENT 22 FALHA DE ALIMENTACAO 22 电源故障 23 Error...

Page 228: ... 초기화 KB KB 15 FORMAT KB KB 15 FORMAT KB KB 초기화 KB FORMAT KB FORMAT KB 16 등록중 16 YÜKLÜYOR 16 ŁADOWANIE 17 설정 모드 중 17 AYAR MODU 17 TRYB USTAWIEŃ 18 메모리 쓰기 에러 18 Hafızaya yazma hatası 18 BŁĄD ZAPISU PAMIĘCI 19 초기화 에러 19 FORMAT hatası 19 BŁĄD FORMATOWANIA 20 메모리 오버 20 Hafıza dolu 20 PAMIĘĆ PEŁNA 21 커맨드 에러 21 SYNTAX HATASI 21 BŁĄD SKŁADNI 22 전원 이상 22 GÜÇ HATASI 22 BŁĄD ZASILANIA 23 EEPROM 에러 23 EEPROM ...

Page 229: ...he print head element can be easily damaged by shock please treat it carefully by not hitting a hard object against it NOTE Before starting the periodic maintenance be sure to read carefully and understand the Service Manuals especially warnings cautions and adjustment 1 Ask an operator or a manager about any machine trouble 2 Check the run distance on the maintenance counter 3 Turn the power off ...

Page 230: ...ter unit clean the cutter blade and the media path WARNING When cleaning the cutter be careful not to be injured by the cutter blade 1 Loosen the two Plastic Head Screws to remove the Cutter Cover 2 Remove the jammed paper 3 Clean the Cutter with a soft cloth slightly moistened with alcohol 4 Attach the Cutter Cover Media Path Cutter Unit Plastic Head Screw ...

Page 231: ...arts periodically if necessary The following table shows approximate product life for each part No Part Name Standard interval of replacement 1 Cutter unit Option B EX204 QM R 300 000 cuts 2 Cutter unit Option B EX204 R QM R 300 000 cuts 3 Platen 50 km 4 Feed Roller 50 km 5 Pinch Roller 50 km NOTES 1 The above values of the cutter life are obtained on condition that the periodically maintained cut...

Page 232: ...t Loosen the SM 4x8 screw with a phillips head screwdriver Turn the adjustment knob clockwise and tighten the SM 4x8 screw when the rewinder guide plate is positioned correctly When labels skew to the left Loosen the SM 4x8 screw with a phillips head screwdriver Turn the adjustment knob counterclockwise and tighten the SM 4x8 screw when the rewinder guide plate is positioned correctly 3 Print star...

Page 233: ...C board or operation panel Replace the operation panel harness Replace the Main PC board Poor printing 1 Poor media quality 2 Dirty print head 3 The print head block is not set completely Use the media approved by TOSHIBA TEC Clean the print head Close the print head block completely Printer does not print 1 Print head failure 2 Connection of the print head connector is incomplete a bad contact or...

Page 234: ...ark sensor 6 The cutter mechanism is not installed properly 7 Failure of the stepping motor Set the media properly Use the media approved by TOSHIBA TEC Re adjust the sensor Set the threshold correctly Replace the feed gap sensor or black mark sensor Install the cutter module properly Replace the stepping motor or Main PC board Communication error 1 Failure of the communication cable 2 Failure of ...

Page 235: ...please treat it carefully by not hitting a hard object against it NOTE Be sure to disconnect all cables of the printer from the PC and the option devices Never remove the screws fixing the print head block See Caution in Section 3 WARNING Turn the power off and disconnect the power cord before replacing the main parts Care must be taken not to allow the metal or glass part of a watch to touch the ...

Page 236: ...ging after the power is turned off and the power supply harness is disconnected from the Main PC board 1 Remove the side panel L Refer to Section 3 2 2 Disconnect the power supply harness from the Main PC board 3 Remove the SMW 4x6 screw to detach the power supply unit from the printer SMW 4x6 Screw Main PC Board Power Supply Harness ...

Page 237: ...9 MAJOR UNIT REPLACEMENT EO18 33027 9 1 Power Supply Unit 9 3 4 Replace the power supply unit with a new one then reassemble in the reverse order of removal Power Supply Unit ...

Page 238: ...in PC board is replaced the printer settings will be reset Therefore a copy of the current printer settings needs to be taken in advance using any of the following methods 1 By using the Printer Setting Tool save the current settings prior to a replacement of the Main PC board and download these settings to the printer after the replacement 2 Print out the maintenance counter values and parameter ...

Page 239: ...9 MAJOR UNIT REPLACEMENT EO18 33027 9 2 MAIN PC BOARD 9 5 4 Replace the Main PC board with a new one then reassemble in the reverse order of removal Main PC Board ...

Page 240: ...ON PANEL ASS Y 9 6 9 3 OPERATION PANEL ASS Y 1 Remove the side panel L Refer to Section 3 2 2 Remove the operation panel ass y Refer to Section 3 4 3 Replace the operation panel ass y with a new one then reassemble in the reverse order of removal T1 T2 series T3 series ...

Page 241: ...PPING MOTOR ASS Y 1 Remove the side panel L Refer to Section 3 2 2 Disconnect the stepping motor harness from the stepping motor ass y 3 Remove the two SMW 4x8 screws to detach the stepping motor ass y SMW 4x8 Screw Stepping Motor Harness Stepping Motor Ass y SMW 4x8 Screw ...

Page 242: ...rse order of removal CAUTION Do not remove any springs or screws of the stepping motor ass y in the figure above This ass y has the special structure in which the screws adjust the tension of the springs and then the springs adjust the tension of the platen belt accordingly If the screws are mistakenly removed it may cause poor print quality ...

Page 243: ...ibbon motor take up 4 Replace the ribbon motor take up with a new one then reassemble in the reverse order of removal Fit the positioning tabs of the ribbon motor take up into the positioning holes in the ribbon motor mounting plate Apply FLOIL G 488 to the pulley using a soft cloth 5 Refer to Section 5 5 8 to fine adjust the ribbon motor torque Positioning Tab Pulley Ribbon Motor Take up Position...

Page 244: ...bon motor feed with a new one then reassemble in the reverse order of removal At this time take care of the following points Fit the positioning tabs of the ribbon motor feed into the positioning holes in the ribbon motor mounting plate Apply FLOIL G 488 to the pulley using a soft cloth 5 Refer to Section 5 5 8 to fine adjust the ribbon motor torque Positioning Tab Pulley Ribbon Motor Feed Positio...

Page 245: ...ss y take up 4 Detach the ribbon motor sensor take up from the ribbon sensor plate take up in the following steps NOTE The ribbon motor sensor take up is attached to the plate with the four hooks 1 Pull the ribbon motor sensor take up in the direction indicated by the arrow to unhook the two hooks on the connector side 2 Move the ribbon motor sensor take up in the direction indicated by the arrow ...

Page 246: ...der of removal At this time take care of the following points Attach the ribbon motor sensor take up to the ribbon sensor plate take up in the correct direction Fit the positioning tabs of the ribbon sensor plate take up into the positioning holes in the ribbon motor mounting plate Positioning Tab Positioning Hole Ribbon Sensor Plate Take up Ribbon Motor Mounting Plate ...

Page 247: ...ed 4 Detach the ribbon motor sensor feed from the ribbon sensor plate feed in the following steps NOTE The ribbon motor sensor feed is attached to the plate with the four hooks 1 Pull the ribbon motor sensor feed in the direction indicated by the arrow to unhook the two hooks on the connector side 2 Move the ribbon motor sensor feed in the direction indicated by the arrow to unhook the other hooks...

Page 248: ...rder of removal At this time take care of the following points Attach the ribbon motor sensor feed to the ribbon sensor plate feed in the correct direction Fit the positioning tabs of the ribbon sensor plate feed into the positioning holes of the ribbon motor block Positioning Tab Positioning Hole Ribbon Sensor Plate Feed Ribbon Motor Mounting Plate Gear with Slits ...

Page 249: ... blurred print etc 5 When replacing parts or performing maintenance on the printer be careful not to damage the print head with a hard object like a watch or a ring Since the print head element can be easily damaged by shock please treat it carefully by not hitting a hard object against it WARNING Never perform the replacement just after printing Doing so may cause you to be injured by the print h...

Page 250: ...e Free position to open the ribbon shaft holder plate Refer to Section 3 3 3 Open the print head block 4 Pull the print head ass y in the direction indicated by the arrow and disconnect the two harnesses to detach the print head ass y Print Head Ass y Print Head Harness Printer Block Ribbon Shaft Holder Plate Print Head Block ...

Page 251: ...ead harness doesn t appear out of the print head block If so the print head harness may touch the ribbon and the media causing a print failure 7 Perform a test print Make sure that printing is performed correctly If the print tone is improper refer to Section 5 5 5 Density fine tune Thermal transfer to fine adjust the print tone 8 Refer to Section 5 8 2 to perform a maintenance counter clear Posit...

Page 252: ...e with a fine tool to remove the platen holder cover 4 Remove the strip plate Slide the platen ass y to the right to remove the platen holder 5 Slide the platen ass y to the right until the entire pulley appears 6 Pull the platen in the direction indicated by the arrow to remove it from the printer Platen Holder Cover Hook Push Platen Holder Strip Plate Pulley Platen Platen ...

Page 253: ...ng the platen be sure to attach all of the following parts to the printer 2 Apply FLOIL to the platen pulley before installing the platen 3 When installing the platen first fully insert the pulley into the printer Also make sure that the platen holder cover is fixed with the hook Platen Platen Pulley Platen Strip Plate Collar Platen Holder Platen Holder Cover ...

Page 254: ...Open the print head block 3 Make sure that the media guide is closed In this condition you can easily remove the pinch roller holder cover on the left side of the feed roller 4 Push the hook through the rectangle hole with a fine tool to open the pinch roller holder cover Media Guide Pinch Roller Holder Cover Pinch Roller Lower Ass y Push Hook ...

Page 255: ...emble in the reverse order of removal NOTES 1 Apply FLOIL to the pinch roller gear before installing the pinch roller lower ass y 2 When reassembling make sure that the pinch roller lower ass y is attached correctly Also make sure that the pinch roller holder cover is fixed with the hook Pinch Roller Holder Pinch Roller Lower Ass y Pinch Roller Holder Cover Pinch Roller Gear Pinch Roller Lower Ass...

Page 256: ...1 T2 Series 1 Open the top cover Refer to Section 3 1 2 Open the print head block 3 Remove the SMW 3x6 screw to remove the pinch roller side plate 4 Remove the three SMW 4x8 screws to detach the pinch roller cover Pinch Roller Cover Pinch Roller Side Plate SMW 3x6 Screw SMW 4x8 Screw SMW 4x8 Screw View from under the pinch roller upper ass y ...

Page 257: ...7 9 10 PINCH ROLLER UPPER ASS Y 9 23 5 Release the two springs to remove the pinch roller upper ass y 6 Replace the pinch roller upper ass y with a new one then reassemble in the reverse order of removal Spring Pinch Roller Upper Ass y ...

Page 258: ...Series 1 Open the top cover Refer to Section 3 1 2 Remove the three SMW 3x6 screws to remove the pinch roller side plate and 2 rollers 3 Remove the two SMW 4x8 screws to detach the pinch roller cover 4 Open the print head block and remove the SMW 4x8 screw Pinch Roller Side Plate SMW 3x6 Screw SMW 4x8 Screw Roller Roller SMW 4x8 Screw ...

Page 259: ... 9 25 5 Close the print head block and remove the two SMW 4x8 screws 6 Remove the two SMW 4x8 to detach the pinch roller upper ass y 7 Replace the pinch roller upper ass y with a new one then reassemble in the reverse order of removal SMW 4x8 Screw SMW 4x8 Screw Pinch Roller Upper Ass y ...

Page 260: ...photo diode 9 11 1 Media Sensor Ass y For the T1 T2 Series 1 Remove the side panel L Refer to Section 3 2 2 Open the top cover Refer to Section 3 1 3 Turn the head lock lever to the Free position to open the ribbon shaft holder plate 4 Press and hold the lock downwards Slide the media sensor ass y in the direction of the arrow until it stops Push the media sensor ass y toward the print head block ...

Page 261: ... adjust the sensor level for the media to be used 9 11 2 Media Sensor Ass y For the T3 Series 1 Remove the side panel L Refer to Section 3 2 2 Open the top cover Refer to Section 3 1 3 Turn the head lock lever to the Free position to open the ribbon shaft holder plate 4 Lift the lever and then remove the screw used for fixing the media sensor lower 5 Return the lever to its original position Media...

Page 262: ...b slide the media sensor upper to the frame side 7 Pull out the media sensor lower NOTE When installing the media sensor upper in the media sensor lower the shaft must be located under the guide of the media sensor lower Media Sensor Upper Tab Media Sensor Lower Media Sensor Upper Shaft Guide Guide Media Sensor ...

Page 263: ...MAJOR UNIT REPLACEMENT EO18 33027 Revision date AUG 2016 9 11 MEDIA SENSOR ASS Y 9 29 8 Disconnect two connectors of the media sensor upper and pull it out from the front side Connector Media Sensor Upper ...

Page 264: ... Remove the side panel L Refer to Section 3 2 2 Squeeze the four hooks of the head up sensor to remove it from the head up sensor plate 3 Replace the head up sensor with a new one then reassemble in the reverse order of removal Head Up Sensor Head Up Sensor Hook Head Up Sensor Plate ...

Page 265: ...he head lock lever to Free position and open the ribbon shaft holder plate 3 Open the print head block 4 Push the Ribbon end sensor assembly upwards using your finger to remove it from the Ribbon Guide Shaft Ribbon Shaft Holder Plate Head lock Lever Print Head Block View from the lower right side Free Ribbon Guide Shaft Ribbon End Sensor ...

Page 266: ...nsor harness from the ribbon end sensor 6 Replace the ribbon end sensor with a new one then reassemble in the reverse order of removal NOTE After replacing the ribbon end sensor refer to Section 5 7 to adjust the sensor level for the ribbon to be used Ribbon End Sensor Ribbon End Sensor Harness ...

Page 267: ... 3 1 3 Turn the head lock lever to Free position and open the ribbon shaft holder plate 4 Open the print head block 5 Go to the left side of the machine and remove the screw as indicated in the picture below Ribbon Shaft Holder Plate Head Lock Lever Print Head Block Free Paper Guide Assembly Type 1 Center Aligned Type 2 Fixed Fixed Screw Front panel cover Stepping Motor Ass y ...

Page 268: ...ten rollers by unhooking the respective platen holders After that remove the 2 screws indicated in the picture below 8 By this time you can already remove the whole Paper Guide Assembly 9 Replace the Paper Guide Assembly with a new one then reassemble in the reverse order of removal Paper Guide Assembly Paper Guide Assembly Platen Roller Platen Holder ...

Page 269: ...on 3 2 2 Remove the screws of the interface board to be detached 2 Disconnect the connectors between the interface board and the Main PC board and then remove the interface board NOTE When the RTC board is replaced change the battery life indication label attached to the back side of the operation panel RTC Board Extension I O Board Centronics Board RS 232C Board ...

Page 270: ...supply Variation of RFID module The RFID Analyze Tool enables discovering an optimum tag position and output power of the RFID module for data read write An adjustment value is stored in the printer memory by using a PC command or UHF setting parameter in the system mode Section 5 11 4 10 1 System Requirement System IBM Compatible PC running Windows 2000 or Windows XP Installed memory 16MB minimum...

Page 271: ...n the Open entry field then click on the OK button When the CD ROM drive is drive D 4 For the subsequent procedures follow the instructions on the screens to complete the installation 5 When the installation completes successfully the screen which notifies the completion of the installation of the RFID Analyze Tool software appears B SX SA RFID Analyze Tool WR FD SX RFID ANALYZE V1 5 7FM00111300 V...

Page 272: ...9 Application End Button H1 B EX700 RFID H1 QM R 10 Test Results Display Area H2 B SX704 RFID H2 R Japanese model only 11 Response Data Display Area U2 B SX704 RFID U2 EU AU US CN R 12 Test Status Display Area B EX704 RFID U2 EU US R 13 Date 5 Tag type select 14 Time H1 C220 15 Capture Display Area I Code 16 Communication Status Display Area ISO15693 17 Printer Model and Test Mode Display Area Tag...

Page 273: ... click on the OK button 1 Antenna Kind Information 2 Antenna Position Upper Lower In addition to this 3 Tag Kind Information Toppan OMRON Rafsec Impinj In addition to this 4 R W Number 5 Tag Number When a write read test is executed log information is shown in the Results box of the RFID Analyze Tool screen Log information for each test is saved in a text or CSV file 1 2 3 4 5 1 2 3 4 5 ...

Page 274: ...own the test result is automatically saved in a CSV file specified 1 After Text Capture is selected the menu adds Close under Open Selecting Close exits from this function 2 When Text Capture is selected Capture is shown 4 ParaSave Parameter Save Saves the current test information to facilitate a next test The saved parameters are invoked at a program boot Information to be saved are feed amount n...

Page 275: ...ation Functions 10 6 5 End Exit Exits from the Analyze Tool program Communication Settings between PC and Printer Serial Port Setting Feed Amount RFID Module Type Tag Type Number of Tries Sheet Count Label Size Command Feed Command Printer type ...

Page 276: ...e The printer port is ready to be closed After the port is closed Serial PortOpen will be displayed in the Tool menu and Serial Close will be displayed on the status bar LAN Connect The LAN port is ready to be opened After the LAN port is opened LAN DisConnect will be displayed in the Tool menu and 7 Connect will be displayed on the status bar LAN DisConnect The LAN port is ready to be closed Afte...

Page 277: ...es 3 The above settings can be saved by a parameter save function 3 Internal Serial Setting Makes settings for communication between the RFID module and the printer Do not change the setting Port COM1 to COM9 Baudrate 2400 4800 9600 19200 38400 115200 Data bit 8 bit Parity NONE EVEN ODD Stop bit 1 2 Flow control NON XON XON XOFF RTS CTS XON XOFF Baud rate 2400 4800 9600 19200 38400 115200 Data bit...

Page 278: ... value for the starting power level Step Enables setting the step value AGC Read Value When checked the Advanced Gain Control AGC data is read every time a tag is written or read Rank Data Rank Data is equal to the AGC threshold value of the printer Value Data Value data is the value sent from the RFID module without any conversion Usually the rank data is used Reading range The read range of the ...

Page 279: ...Sensor Type Non No Sensor Ref Black Mark Sensor Trans Feed Gap Sensor Trans Pre Feed Gap Sensor when using preprinted label Ref Manual Black Mark Sensor when using a manual threshold value 8 ActionMode C Batch mode Cut and feed when Cut is selected for Cut Type D Strip mode with back feed E Strip mode with back feed the strip sensor is ignored the applicator supports this mode 9 Feed Speed Unit in...

Page 280: ...cation Functions 10 11 7 Select the printer model Makes a choice of a printer model from Get Printer Type menu Choose B SX4T SX5T NOTE This information can be saved by a parameter save function 8 Select the test mode This menu is not available ...

Page 281: ...odule Version Example NOTE Printer version and module version are indicated next to the date and time of Log file Example CSV file information Date Time 07 10 16 09 47 24 Printer Information B SX4T Z4 4C 27SEP2007 Module Information U2 JPN 00PV971 Printer Version RFID Module Version Printer Version RFID Module Version ...

Page 282: ...ID ANALYZE TOOL EO18 33027 10 4 Operating Procedure 10 13 10 4 Operating Procedure 1 Connect the printer to the PC with the serial interface cable or LAN cable 2 Start the B SX RFID Analyze Tool application ...

Page 283: ...10 RFID ANALYZE TOOL EO18 33027 10 4 Operating Procedure 10 14 3 Click on the Tool menu and choose CommSetting CommSetting Tool ...

Page 284: ... for the Analyze Tool is fixed to 8 Make sure the data length for the B SX4T SX5T printer is set to 8 bits 4 The command flame for the Analyze Tool is Make sure the control code for the B SX4T SX5T printer is set to AUTO or 5 When the printer and the PC are connected via LAN a printer IP address and socket port number need to be entered Default Printer IP Address 192 168 10 20 Socket Port No 8000 ...

Page 285: ...ting Procedure 10 16 5 Set the following parameters RFID module type to be analyzed RFID Module Select Choose the RFID module to be used for the RFID Module Select parameter B EX700 RFID H1 QM R H1 B EX700 RFID U2 EU US R U2 RFID Module Select ...

Page 286: ...is entered Data is different for each tag type Please note the Analyze Tool program does not check the data to be written on to a tag NOTE When the U2 type module tries to write same data that has already been written onto the same tag a data write operation is not performed and results in OK To properly perform a write test on the U2 type module entered data to be written is automatically changed...

Page 287: ... units of 0 1 mm The values can be entered by either pressing the UP or DOWN button or directly entering a number While the printer feeds RFID tag media in the specified range it stops feeding at 3 mm intervals and analyzes the read write performance of tag The number of read write times Try Enter the number of times a data read write is performed at each analysis position 1 255 STOP button End bu...

Page 288: ...l read and total number of read performed are shown in the status bar In the text box above the status bar status data sent from the RFID module is displayed When the test is completed all test results are shown in the Results box Status bar Text box Results box Write Test button Status Data All read or write test results Read Test button Write Read Results Box When U2 is selected Power Level Feed...

Page 289: ...ting Procedure 10 20 Status bar Text box Results box Write Test button Status Data All read or write test results Read Test button Write Read Results Box Total number of tests Total number of succeeded tests Feed amount Tag ID Example U1 module ...

Page 290: ...ng the print head element forward tends to improve blurred print and moving it backward tends to improve smudges 11 2 PRINT HEAD POSITION ADJUSTMENT PROCEDURE The position adjustment range of the print head for the B EX4 B EX6 series is 0 4mm 0 8mm in total Move the print head element forward in the case of blurred print and move it backward in the case of smudge within the adjustment range to fin...

Page 291: ...determined tighten the print head fixing screws The above mentioned procedures are the basic of print head position adjustment for TTEC barcode printers 11 2 1 Print head position adjustment using adjustment jigs These jigs are used when replacing the print head to adjust the position of a newly installed print head in the same way as the original one The jigs also help you secure proper print qua...

Page 292: ... sheet Step 2 Completely remove Loctite adhesive applied to the print head fixing screws Failure to do this disables accurate measurement of the adjustment value Note DO NOT loosen the print head fixing screws at this stage Step 3 Remove the print head fixing clip green part and check the adjustment value for the original print head by fitting the jigs one by one in the order from 0mm to 0 4mm Ins...

Page 293: ...ad fixing screws Step 5 Re attach the print head fixing clip green part and the adjustment is completed Install the spare print head on the printer perform a test print If print quality is still poor refer to Section 11 2 3 Adjustment procedure for the installed print head and follow the procedure 11 2 3 Adjustment procedure for the installed print head Step 1 Remove the print head from the printe...

Page 294: ...ach the print head fixing clip green part and perform a print test to check the print quality When there is no problem with the print quality the adjustment is completed Step 4 If poor print still occurs repeat the above Step 2 and Step 3 to find the best position Use the jigs in the following order 1 0 2mm 2 0 3mm 3 0 4mm 4 0 1mm 5 0mm 6 0 1mm When print quality becomes proper the adjustment is c...

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