7-8
Tolomatic User Guide:
ICR Rod Style Integrated Control Actuator
7 :
A P P E N D I X
7.9.2 Troubleshooting the ICR/ICM SV1P Plus
SYMPTOM / TROUBLe
POSSIBLe CAUSe / ReSOLUTION
No response from actuator
1. Check power connection for proper cable connection
and bus voltage.
2. Verify that the Enable signal is active.
3. Verify that the drive is enabled and no faults are
present.
4. Verify that the input return is connected to signal
ground.
5. Check signal cable for proper connection and wiring.
ICR/ICM cannot move load
1. The load is too large.
2. There is too much friction.
3. Side load is excessive.
4. Power supply does not have enough current capability.
5. Current limits are set too low.
ICR/ICM is overheating
1. Ambient temperature is too high.
2. Operation is outside of the continuous ratings.
3. Cooling is insufficient.
Communication does not work
with RS232 to USB converter or
communication hangs
1. Close CME 2
®
and disconnect the communication cable
from the actuator.
2. Verify that all drivers for the converter are up to date.
3. Open CME 2
®
.
4. Wait for the “error Opening Serial Port” message and
click OK.
5. Plug communication cable into the actuator.
6. Click on the designated COM port from the main page.
7. Verify all cabling if problems persist.
ICR/ICM is operating erratically
1. Determine if there is regenerative energy.
2. Current limit is set too low.
3. Following error is set too low.
4. Determine if power supply has enough current.
5. Check for irregularities in the load.
