Tissue-Tek VIP 6 AI, Operating Manual

Page: 89 / 98

7. TROUBLESHOOTING
87
ERROR CODES
Error
Code
Message Possible Causes Action
3
Power Failure
The system power was turned on.
Since recovery of power cannot be recognized, when the
power is turned on "Error 3" is registered as error
information. This is not a problem.
The power cable was disconnected.
Provide a dedicated power outlet to prevent inadvertent
pull-out of the cable, or implement measures to prevent the
power cable from getting caught by a leg, etc.
The power-supply facility is lacking
capacity.
Connect to a power-supply facility of 15 A or more.
7
Power outage
The power was cut off during tissue
processing or retort cleaning (the
power switch was turned off or power
outage occurred), and subsequently
the power has been restored.
Recovery of power is recognized, so when the power is
turned on "Error 7" is registered as error information. This is
not a problem.
10
The retort overflowed
during pump-in.
The solution level reached the overflow
sensor during supply to the retort.
Contact the dealer.
11
Pump-in was not complete
within 6 minutes.
The solution bottle is detached. Reconnect the solution bottle.
Line is clogged. Contact Sakura Technical Support.
Hose was not connected to the
drain/fill port when an attempt was
made to supply from the external
container connected to the drain/fill
port (station 18).
Connect a hose to the drain/fill port.
Paraffin melt check was performed
when paraffin was not yet molten,
and consequently paraffin was
pumped in. Accordingly, the pipe was
clogged.
Before performing paraffin melt check, confirm that paraffin
is fully molten. Confirm that paraffin is molten, and then try
pumping in paraffin via manual operation. Clogging of the
pipe may be resolved.
The preset temperature of the
paraffin oven is low relative to the
paraffin in use, and therefore solid
paraffin pellets were pumped in as a
result, the pipe was clogged.
Set a higher paraffin oven temperature. After confirming
that paraffin is molten, try pumping in paraffin via manual
operation. Clogging of the pipe may be resolved.
Highly viscous solution was used.
If any solution not specified in "Usable Solutions" is to be
used, consult the dealer.
Other than the above Contact the dealer.
12
Pump-in was not completed
after 3 attempts. (6 minutes
each.)
Check the cause and action for Error 11.