Tissue-Tek VIP 6 AI, Operating Manual

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7. TROUBLESHOOTING
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7.1 General Information
The following Troubleshooting Chart contains general
problems that could occur during operation of the Tissue-Tek
VIP 6 AI instrument. Probable causes and recommended
remedies are included for each problem listed, to aid in
diagnosis and correction. If additional assistance is required
concerning a Tissue-Tek VIP 6 AI instrument problem, or if a
problem cannot be corrected or is beyond the scope of this
manual, contact the Sakura Finetek Technical Support
Representative for information or assistance.
7.2 Monitored Errors
Certain components, operating parameters and system
conditions are monitored while the system is powered on,
and during operation, to ensure the instrument is in
operational condition. When a monitored component or
parameter falls outside the established limits or operating
criteria, an alarm sounds continuously until the error is
cleared, and an error number or warning message is shown
on the Tissue-Tek VIP screen. To cancel (turn off) the alarm,
press the
EXIT
button on the warning message or the Alarm
Off button. The Alarm Off stops the alarm from sounding but
leaves the error message window open.. Each error that
results in the display of an error number generates an entry
in the system Error Log. The Error Log stores the 100 most
recent errors, arranged by date, and provides a description
of each error (see “ Error Log ” for details).
7.3 Retort Fill Error
If Retort Fill Error screen appears with
displaying only the station where the fill
error occurred
If the system detects a low fluid situation in the pump-in
phase during the processing, a processing run is interrupted
and the Retort Fill Error screen appears with displaying
“Bottle is empty or solution is low” in the message box.
The station where the fill error occurred is displayed in red
and the station of which solution was used to protect
specimens is displayed in blue.
When this error screen appears, add an appropriate amount
of solution to the bottle at the troubled station (shown in red)
and touch the Resume button in the Retort Fill Error screen
to restart the processing run.
At that time, do NOT add the solution to the bottle at the
station used for specimen protection (shown in blue).