Chapter 3: Operating the system
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Using a phone
24
Receiving a call
To be able to receive a call, the phone must be connected to the relevant interface on the terminal.
By default, any handset connected to the Phone interface or the LAN (PoE) interface will ring when
the mobile number is called. Note, however, that Standard must be selected when setting up the
IP handset and the analog phone. Refer to
Configuring the Phone interface
Enabling/Disabling incoming calls to a connected Thrane IP Handset
Call log
Information of missed calls is stored in the call log of the terminal. You can view the call log in the
web interface under
CALLS
. For further information, see
Viewing the lists of calls and data sessions
Making a call to the terminal
To make a call to a phone connected to the terminal, dial
+ <Mobile number>
•
+
is the prefix used in front of the country code for international calls.
•
Mobile number
. The first part of the mobile number is always 870, which is the “country code”
for the BGAN system. If the mobile number is listed in the web interface, you can look it up as
follows:
Connect a computer, access the web interface and select
PHONE BOOK
>
Mobile numbers
. For
further information, see
Viewing and editing the mobile number
If the mobile number is not available in the web interface, refer to your airtime subscription.
Receiving a voice mail message
If a call to the SAILOR FleetBroadband system is not answered the caller can leave a voice mail
message with Inmarsat’s voice mail service. Then an SMS is sent to the SAILOR FleetBroadband
messaging system to alert you that there is a voice message. The SMS has the contents:
•
Number called from
•
Date and time the voice mail message has been received
•
Number to call to listen to the voice mail message
To see that a new SMS has arrived you open the web interface. For further details see
Making local phone calls
You can make local calls between phones connected to the terminal.
Local phone numbers always start with 0.
For an overview of the numbers assigned to each type of interface, see
To make a local call, dial
<local number>
followed by
#
or off-hook key.