Chapter 3: Operating the system
98-129217-A
Using a phone
27
Holding a call
During a call, you may place the initial call on hold while another call is made.
Transferring a call
When you receive a call, you can transfer this call to another phone connected to the terminal.
To transfer the incoming call to another phone or headset, do as follows:
1.
Press
R 4 * <local number> #
.
The phone with the local number you dialed starts to ring.
2.
You now have two options.
• Hang up. The phone or headset you transferred the call to continues to ring. When the call
is answered, a connection is established between the initial caller and the new recipient.
• Do not hang up. When the new recipient answers, you can have a conversation before
hanging up. When you hang up, the call is handed over to the initial caller.
Note
The phone must have an R key to be able to use these functions.
If you want to:
Do as follows:
Place a call on hold.
Press
R
2
#
.
Place the existing call on
hold and establish a new
call.
Press
R
and dial the second phone
number followed by
#
.
Shuttle between the two
calls.
Press
R
2
#
(irrespective of whether the second call
was acquired using Call Hold or
acceptance of Call Waiting.)
Clear the held call, if no
waiting call exists.
Press
R
0
#
.
Clear an active call and
return to the held call.
Press
R
1
#
.
Note that this is only possible if no
waiting call exists.
Note
The BGAN system only supports one external call at a time.
Note
The phone must have an R key to be able to use these functions.
Note
The BGAN system only supports one external call at a time.