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THOMSON ST 2030 SIP, Administrator'S Manual

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ST2030s VoIP Business Phone 

 
ST2030s SIP Administrator Guide v3.0  

 

Page 303 of 308 

FeatureKeyExt66=L/<sip:> 
FeatureKeyOpt01=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt02=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt03=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt04=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt05=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt06=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt07=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt08=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt09=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt10=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt11=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt12=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt13=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt14=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt15=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt16=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt17=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt18=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt19=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt20=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt21=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt22=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt23=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt24=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt25=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt26=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt27=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt28=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt29=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt30=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt31=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt32=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt33=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt34=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt35=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt36=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt37=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt38=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt39=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt40=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt41=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt42=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt43=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt44=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt45=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt46=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt47=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt48=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt49=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt50=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 
FeatureKeyOpt51=dialog(1)regDND(0)ua-profile(0:cfu(0)dnd(0)sf(0)hg(0)) 

Summary of Contents for ST 2030 SIP

Page 1: ...din ST2030 SIP Administrator Guide Thomson Telecom S A S with a capital of 130 037 460 ...

Page 2: ...uipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions in this manual may cause interference to radio communications This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Subpart J of Part 15 of FCC rules which are designed to provide reasonable protection against radio in...

Page 3: ...ORS 15 DEFINITIONS OF LED 16 TABLE 3 3 DEFINITIONS OF LED 16 EXTENSION MODULE 17 MEMORY 17 POWER SUPPLY 17 PART 4 CALL SERVICES 18 TALKING MODE OPERATIONS 18 5 kinds of communication mode 18 Operation of off hook 18 Operation of on hook 18 Operation of mode switch during call 18 TABLE 4 1 OPERATIONS OF MODE SWITCH DURING CALL 18 MAIN CALL FUNCTIONS 19 Make a call 19 Last number Redial 20 Speed dia...

Page 4: ... 87 VENEZUELA NUMBERING PLAN 87 Feature Activation 87 A Via APS 87 B Via Telnet 88 LLDP 89 Feature Activation 89 A Via APS 89 B Via Telnet 89 MGC 90 Feature Activation 90 A Via APS 90 B Via Telnet 90 BLF 91 Feature Activation 92 A Via APS 92 B Via Telnet 92 ACR RESPONSE 93 Feature Activation 93 A Via APS 93 B Via Telnet 93 ATTEND TRANSFER 94 Feature Activation 94 A Via APS 94 B Via Telnet 94 PREFE...

Page 5: ...et 128 COMVERSE LINE AND SERVICE SUPERVISION REG UA PROFILE EVENT PACKAGE 129 Feature Activation 133 A Via WebGui 134 B Via APS 139 C Via Telnet 140 COMVERSE REDIRECTING IDENTITY AND NAME PRESENTATION 141 Feature Activation 142 3 Via APS 142 4 Via Telnet 142 ST20XX SIP NEW FEATURES SG VX 65 1 144 OVERVIEW 144 MULTI REGISTRATION ON A SAME SERVER 144 Feature Activation 144 L Via the web GUI 144 M Vi...

Page 6: ...4 Behavior 195 Call Waiting Service 195 Feature Activation 195 Behavior 196 Special Services activation through DTMF 196 Feature Activation 196 Behavior 198 Other Special Services activation 198 Feature Activation 198 Behavior 200 ST20XX SIP NEW FEATURES SG VX 61 201 OVERVIEW 201 AD HOC CONF RFC 4579 201 Feature Activation 203 SYLANTRO SIP B 205 IDENTITY HEADER PRECEDENCE 205 Feature Activation 20...

Page 7: ...IRMWARE UPDATE 246 ST20XX SIP NEW FEATURES SGX 53 247 OVERVIEW 247 CALL INFO HEADER WITH ANSWER AFTER PARAMETER 247 NETWORK CONFERENCE 248 Feature activation 248 Managing Network Conference 248 CONFIGURABLE REFER TO HEADER POPULATION 249 Feature activation 249 CHECK PHONEBOOK DOMAIN NAME 250 Feature activation 250 Phonebook entries recognition 251 APS IMPROVEMENT 252 TALK AND HOLD EVENT PACKAGES F...

Page 8: ...MOTE PHONEBOOK SPECIFICATION 279 1 DESCRIPTION OF THE SERVICE 279 2 SERVER SPECIFICATIONS 279 2 1 General structure 279 2 2 Phone query 280 2 3 XML Tags used by ST2030 280 2 4 Answer to the request from the server 281 2 4 1 No answers 281 2 4 2 Less than 32 results to the query 282 2 4 3 More than 32 results to the query 282 3 ST2030 PHONE SPECIFICATIONS 283 3 1 Presentation 283 3 2 Configuration ...

Page 9: ...uipment which radiate electromagnetic fields The IP phone is designed to work in temperatures from 0 C to 45 C Care You may clean the IP phone using a fine damp cloth Never use solvents such as trichloroethylene or acetone which may damage the phone s plastic surface and LCD screen Never spray the phone with any cleaning product whatsoever Connections Equally incorrect reassembly could cause elect...

Page 10: ...t comply with the present instructions Product disposal warning Ultimate disposal of this product should be handled in accordance with national laws and regulations Information regarding the products in this manual is subject to change without notice This guide is believed to be accurate but is presented without warranty of any kind express or implied The usable services and features on the phone ...

Page 11: ...his manual are highlighted with graphics as below to indicate important information Note Contains related information that corresponds to a topic Caution Represents essential steps actions or messages that should not be ignored Package contents 1 IP phone base unit 2 Handset 3 Coiled handset connecting cord 4 Quick installation and user guide 5 1 Ethernet cable 6 1 Power supply Not included Ethern...

Page 12: ...oE Its power consumption is under 6W Power Plug The power plug is fed with 9VDC 800mA or 12VDC 1000mA liner switching The power plug unit will be adapted specifically to the target country requirements EU plug for Europe ST2030 EU American plug for US ST2030 US UK plug for UK ST2030 UK Power Over Ethernet The ST 2030 supports PoE as defined by 802 3af Standard It is class 2 and supports class nego...

Page 13: ...es In addition to the physical features illustrated in Figure 3 1 and table 3 1 your Thomson ST 2030 also provides the following Technical specifications An integrated 2 Ethernet ports switch that allows the telephone and a computer to share a single Ethernet jack A direct connection to a 10BaseT or 100Base100BAseT Ethernet RJ45 network half or full duplex connections are supported G 711 G 723 and...

Page 14: ... ensure reliability Trivial File Transfer Protocol TFTP TFTP allows files to be transferred from one computer to another over a network Dynamic Host Control Protocol DHCP DHCP is used to dynamically allocate and assign IP addresses DHCP allows you to move network devices from one subnet to another without administrative attention If using DHCP you can connect ST2030 IP phone to the network and bec...

Page 15: ...such as an Ethernet address A host wishing to obtain a physical address broadcasts an ARP request onto the TCP IP network The host on the network that has the IP address in the request then replies with its physical hardware address Transmission Control Protocol TCP TCP is one of the main protocols in TCP IP networks Whereas the IP protocol deals only with packets TCP enables two hosts to establis...

Page 16: ...conferencing over packet networks including LANs WANs and the Internet LAN Local Area Network MGCP Media Gateway Control Protocol RFC 3261 Request For Comments This document describes the specifications for business extended services under the MGCP protocol TFTP Trivial File Transfer Protocol XML EXtensible Markup Language DTMF Dual Tone Multi Frequency The system used by touch tone telephones DTM...

Page 17: ...ess Phone ST2030s SIP Administrator Guide v3 0 Page 9 of 308 Part 3 Phone operations General appearance The general appearance of the ST2030 is as below ST2030 front view ST2030 side view ST2030 with his extension module ...

Page 18: ...es Figure 3 1 and Table 3 1 illustrate physical features of the ST2030 SIP Phone Volume keys LCD Handset Dialing Memory Pad keys Keys from left to right phone book headset speaker mute and redial Figure 3 1 The IP Phone User panel 3 Soft Keys Move Scrolling keys Menu key Clear key Functions keys ...

Page 19: ...k and view the names and phone numbers the user wants to dial Scrolling and move keys Enable browsing setting options display the latest 30 call numbers in standby mode and move among soft keys options in editing mode 3 Soft keys Activate the features described by the text message directly above on the LCD screen LCD Screen Displays information about the phone settings such as the number dialing o...

Page 20: ...f the microphone Headset key Activates headset mode during a call Mute key Activates deactivates mute function Dialing keys Dialing pad Press the dial pad buttons to dial a number Dial pad buttons work exactly like those on your existing telephone In the editing mode it can be used to input characters Redial key Calls the last number dialed Memory keys Are used as Speed dial keys Handset Makes and...

Page 21: ...Input mode switch in edit state Active Activate option service Admin Enter to administration sub menu Answer Answer an incoming call Anym Shortcut to Anonymous Autoan Shortcut to Auto Answer Back Return to previous menu CalLog Shortcut to Call log Cancel Cancel an action or exit to previous menu without applying changes CBack Perform Callback function CBlock Shortcut to Call Block CFwd Shortcut to...

Page 22: ...a conference call Lock Shortcut to lock phone Mail Dial to voice mail server MsCall Shortcut to missed call list NewCal Make a new call OFF Set specific service OFF OK Confirm setting ON Set specific Service ON Option Shortcut to phone services Park Store a call using Call Park PhBook Shortcut to phone book PickUp Answer a call on another phone Play Play music or melody Reject Reject a call Remove...

Page 23: ...tion Line 6 Soft keys display Network status is okay SIP register that is okay Alarm setting is enabled One or more of the following icons may be shown when a service or function is activated Transf Transfer a call TrMail Transfer call to voice mail system UnHold Unhold a held line Up Contrast adjustment User Enter to user submenu View Show details when data item content is more than LCD can displ...

Page 24: ...ing Line appearance is active ON Line appearance hold or remote hold Slow blinking System Boot during FW boot Red Green Red ON Boot during DHCP process if any Red Slow blinking Boot during SIP registration Red Fast blinking Running mode Ethernet connection is down Red Slow blinking Running mode IP connection is down e g no IP address allocated Red Slow blinking Running mode SIP connection is down ...

Page 25: ...on modules in a row leading to a total of 10 2x28 66 possible multiline keys Memory The ST2030 has 4MB of Flash and 16MB of RAM Power supply The ST2030 could be powered by either a main power unit or PoE The power plug and PoE can be plugged at the same time The power plug has priority and PoE takes over in case of power failure Its power consumption is under 6W ...

Page 26: ...t mode replacing the handset Handset Group Listening mode press Speaker key and replace the handset Hands free mode press Speaker key Headset Headset Group Listening mode press Headset key Operation of mode switch during call Handset Hands free Headset Handset GL Headset GL Handset 1 Press Speaker key 2 Replace handset Press Headset key Press Speaker key N A Hands free Pick up handset Press Headse...

Page 27: ...Press View to get details Date Time V i e w D i a l B a c k D e l e t e D e l A l l If number is stored in phone book the associated name will be displayed Press one of speed dial keys i e feature keys F1 F10 to display number Query phone book press Query call log dialed received missed Query memory key F1 F10 And then you can trigger dialing by any one of following Press soft key Dial Press OK ke...

Page 28: ...number you desired and press Dial or Ok V i e w D i a l B a c k D e l e t e D e l A l l Use the phonebook Key Pressed LCD display Press or PhBook to show phone book information Scrolling and press Dial or Ok V i e w D i a l D e l e t e A d d B a c k Last number Redial Pick up the handset and press Press then Speed dial Save memory keys Press any one of F1 F10 in standby mode Press Edit Key in numb...

Page 29: ...f hook action or press Answer to answer the call Note Incoming call display is visible only when phone is in talking state or in standby mode When the phone is ringing 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 A n s w e r R e j e c t T r a n s f Reject a call Press Reject when the phone is ringing Call back Executes Auto Call Back when the called party is busy or does not reply ringing on...

Page 30: ...m will forward the line to another phone number that is set previously The system supports three kinds of ways to implement this function including Unconditional Busy and No Answer Unconditional Provided that a call is coming the system will forward the line immediately Busy A call is coming and the user is on a busy line Then the system will forward the calling line No Answer On condition that th...

Page 31: ...Press Transf Dial the desired phone number to which you want to transfer the current call Press Transf Hang Up Operation of Attended transfer Press Transf Dial the desired phone number to which you want to transfer the current call Wait for the transfer recipient to answer Press Transf if the recipient accepts the transferred call Press Back if the recipient refuses the transferred call After pres...

Page 32: ...n Press Conf Dial the desired phone number see the LCD display below When the callee picks up press Conf to add the first and second calls into the calling party Drop any one participant of the conference call Scrolling to the line Press Remove to drop the held participant End the conference call Clear each participant one by one When pressing Conf once 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18...

Page 33: ...1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 T a l k i n g C o n f B a c k Options during a call Group Listening Hands free Volume adjustment While the phone is ringing you can adjust ring volume by pressing the volume keys During conversation you can also adjust volume of any of 5 modes by pressing volume keys Mute During conversation press mute key to prevent the callee from hearing what y...

Page 34: ... the phone is in conversation mode following is the Line Call status displayed on LCD 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 H O l d T r a n s f C o n f C a l L o g P h B o o k E n d C a l P a r k N e w C a l Note If we have more than 2 lines connected up and down arrows to display other lines Definition of Status Talking Hold hold line R Bye remote terminates the line R Hold remote si...

Page 35: ...s held Key in number you want to call Or Press NewCal then you will hear dial tone and the original call is held Key in number you want to call Answer an incoming call when another call is active The phone will assign a free line dedicated to the incoming call and the associated LED will blink fast Press the line key and the original line is held by phone automatically Or Scrolling the ringing lin...

Page 36: ... Press OK Phone book Call log Call logs Press CalLog to view add clear call logs and dial from call logs There are 3 kinds of call logs Missed call logs Received call logs and dialed call logs You can also dial from call logs by pressing OK on selected call Key Pressed LCD display Press CalLog to show Call Log messages Scrolling and confirm by pressing Select M i s s e d C a l l L o G R e c e i v ...

Page 37: ...ry sub menu as following When you have pressed View 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 E d i t B a c k When pressing feature key the behavior is the same as in Phone book CalLog Idle Missed Call log Line 1 Exit to higher level menu by pressing C or Back Line 3 Line 4 Line 5 Line 2 Line 1 Entry number is refreshed when pressing scrolling key Scroll by pressing Up Down key Exit to hi...

Page 38: ... c k Note The reminding message Received X messages is always displayed in standby mode till you press softkey Back or Cancel key The reminding message Have X missed calls is always displayed in standby mode till you press softkey MsCall Back or Cancel key Received Call Dialed Calls Be the same as operation of Missed Calls Phone book Press to access the phone book You can view delete and add phone...

Page 39: ...with b will be displayed on top of screen When pressing feature key then replace current memory display by item to be memorized is displayed And corresponding softkeys Replace Edit and Back are displayed Edit function is for editing the feature key Content of Phone book entry Item Name Data Format Options List Max Length Comment Name Alphanumeric 20 Number TelNbr numeric 24 While length of number ...

Page 40: ...it is 15 The following overview shows all characters that can be entered Number keys must be repeatedly pressed until the required letter appears the cursor advances after a short delay one second or pressing any other key 0 9 up down etc indicating that the required letter has been accepted Key Lower case Upper case 1 1 2 a b c 2 à á å ã â ç A B C 2 Ã Ä Å Æ 3 d e f 3 è é ê ë D E F 3 É 4 g h i 4 ì...

Page 41: ... Menu list Config Personalize Alarm Clock Contrast PIN Setting Shortcut Memory Key Information Key Echo Language Time Date Ringer Status Sample text AB H Bell Type Time Sample text 1 8 Enter Password Shortcut 1 SC 1 Shortcut 2 SC 2 Memory Key F 1 Memory Key F Memory Key F 10 APP Version HW Version IP MAC GW Mask ...

Page 42: ...th A a 1 Option Dial Subscibe Call Blocking Call Forward Call Waiting Anonymblock Auto Answer Auto Stop Auto HangUp Number Display DoNotDisturb PhoneLock Reboot NTP Setting SIP Configuration Ethernet configuration VLAN setting Emergency Dial Plan Reset Default MAC Address Gateway Netmask DNS 1 IP Address Mode DNS 2 PPPoE Networking Status IP Zone DST Auto Reject ...

Page 43: ...14 15 16 17 18 19 20 O P E R A T I O N M E N U C o n f i g A d m i n O p t i o n Config Menu Display 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 S e l e c t B a c k Date Time Line 1 Scroll by pressing Up Down key Select by pressing OK or Select Return to idle state by pressing C or Back Line 2 Line 3 Line 4 Line 5 Line 6 Date Time Icon Icon SUB MENU LIST ...

Page 44: ...ask Admin Menu Display Caution You have to input a password to access Admin settings 784518 Don t forget to switch from uppercase to numeric ABC to 123 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 S e l e c t B a c k Sub menu list of admin setting No Option Message Comment 1 Networking 2 PPPoE Invisible when PPPoE function is disabled 3 NTP Setting 4 SIP Configuration 5 VLAN setting 6 Ethern...

Page 45: ...eject 8 Auto Stop 9 Auto HangUp 10 Number Display 11 DoNot Disturb 12 PhoneLock 13 Reboot You need to reboot for saving your modifications Content of Shortcut Parameters Item Name Data Format Comment X options Dial Subscriber Dsub Call Blocking CBlock Call Forward CFwd Anonymous Anym Auto Answer AutoAn Number Display CidDis Else Idle Menu Shortcut Option Line 1 Scroll by pressing Up Down key Selec...

Page 46: ...trator Guide v3 0 Page 38 of 308 Detailed LCD menu settings Home operation menu display 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 O P E R A T I O N M E N U U s e r A d m i n O p t i o n User Menu Display Menu Idle Date Time Menu Config Idle ...

Page 47: ...7 8 9 10 11 12 13 14 15 16 17 18 19 20 E d i t B a c k Content of Phone Option Parameters Item Name Configurable Data Format Options List Comment Name Yes Alphanumeric Max length 15 Ringer Yes Options Ringer 1 Ringer 4 Canon Shuffle You can press soft key Play when editing the content Line 1 Scroll by pressing Up Down key Select by pressing OK or Select Return to idle state by pressing C or Back L...

Page 48: ... Yes Options ON OFF Alarm Clock 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 E d i t B a c k Content of Alarm Parameters Item Name Configurable Data Format Options List Comment Startup Status Yes Options ON OFF Time Yes hh mm Type Yes Options One Shot Periodic Bell Type Bell Yes Options Ringer 1 Ringer 4 Canon Shuffle You can press soft key Play to play option when editing the content of Bel...

Page 49: ... 11 12 13 14 15 16 17 18 19 20 E n t e r P a s s w o r d O k C l e a r C a n c e l Caution The password is 0000 Line 1 Scroll by pressing Up Down key Exit to higher level menu by pressing C Press Down or Up to adjust contrast Press OK to confirm and exit to higher level menu Press Cancel to cancel the setting Line 3 Line 4 Line 5 Line 2 Line 6 Date Time Line 1 Line 2 Line 3 Line 4 Line 5 Date Time...

Page 50: ...N the phone lock setting will be authorized by checking personal code Press Change to enable disable the item 2 Change Code Press soft key Change to change PSW The default password is 0000 Shortcut Setting You can edit two shortcuts Line 1 Scroll by pressing Up Down key Select by pressing OK or Select Return to idle state by pressing C or Back Line 2 Line 3 Line 4 Line 5 Line 6 Date Time Icon Opti...

Page 51: ...er the IP address MAC address No Indicate to the user the MAC address Gateway No Indicate to the user the gateway address Mask No Indicate to the user the mask address Memory Keys Setting 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 F x E d i t D i a l B a c k Idle Menu Memory Key Config Idle Menu Information Config Line 1 Scroll by pressing Up Down key Select by pressing OK or Select Return...

Page 52: ...t B a c k Sub menu list of admin setting No Option Message Comment 7 Networking 8 PPPoE Invisible when PPPoE function is disabled 9 NTP Setting 10 SIP Configuration 11 VLAN setting 12 Ethernet configuration 13 Emergency Dial Plan 14 Reset Default Line 1 Scroll by pressing Up Down key Select by pressing OK or Select Return to idle state by pressing C or Back Line 2 Line 3 Line 4 Line 5 Line 6 Date ...

Page 53: ... DNS Yes For Fix IP only xxx xxx xxx xxx 15 Sec DNS Yes For Fix IP only xxx xxx xxx xxx 15 PPPoE Setting Press Menu key in idle state triggers menu operation 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 E d i t B a c k Line 1 ItemName is refreshed when pressing scrolling key Scroll by pressing Up Down key Exit to higher level menu by pressing C or Back Line 2 Line 3 Line 4 Line 5 Line 6 Line...

Page 54: ...th Status Yes Options ON OFF IP Yes xxx xxx xxx xxx Domain Name 15 63 Zone Yes Options 12 00 12 00 DST Yes Options ON OFF SIP Configuration Setting 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Line 1 ItemName is refreshed when pressing scrolling key Scroll by pressing Up Down key Exit to higher level menu by pressing C or Back Line 3 Line 4 Line 5 Line 6 Line 2 Line 1 Scroll by pressing Up D...

Page 55: ...nfigurable Data Format Options List Max Length ID Yes Alphanumeric 15 PhoneName Name Yes Alphanumeric 20 PxySrv Yes xxx xxx xxx xxx DomainName 15 127 RegSrv Yes xxx xxx xxx xxx DomainName 15 127 RegID Yes Alphanumeric 63 RegPwd Yes Alphanumeric 63 DomainName Dname Yes Alphanumeric 127 TelNbr Yes Numeric 24 2ndPxy Yes xxx xxx xxx xxx DomainName 15 127 2ndReg Yes xxx xxx xxx xxx DomainName 15 127 Li...

Page 56: ...Phone web server 1 Start a web browser session 2 Input the phone s IP address into the address field a For example http 10 0 0 139 admin html 3 Enter the username by default administrator 4 Enter the password by default 784518 5 Once the process is completed you can change the settings values to your convenience Step 3 Reboot the phone Some parameters will require the phone to be rebooted for chan...

Page 57: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 49 of 308 CONNECTION PAGE HOME PAGE ...

Page 58: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 50 of 308 SETUP PAGE SETUP Network setup page DHCP ...

Page 59: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 51 of 308 SETUP Basic setup page Profile edit ...

Page 60: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 52 of 308 APS basic setup ADVANCED PAGE ...

Page 61: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 53 of 308 ADVANCED STUN page ADVANCED UPnP ...

Page 62: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 54 of 308 ADVANCED SNTP ADVANCED SNMP ...

Page 63: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 55 of 308 ADVANCED QoS ADVANCED Ethernet connection ...

Page 64: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 56 of 308 ADVANCED Outband proxy ADVANCED SIP signalling ...

Page 65: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 57 of 308 ADVANCED Codec setup ADVANCED Option configure ...

Page 66: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 58 of 308 ADVANCED Call Features ADVANCED Advanced ...

Page 67: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 59 of 308 ADVANCED Service Code ADVANCED Dial plan ...

Page 68: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 60 of 308 ADVANCED Melody management ADVANCED System Melody ...

Page 69: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 61 of 308 ADVANCED CWT Melody ADVANCED Phone book ...

Page 70: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 62 of 308 ADVANCED Remote phone book ADVANCED Call blocking ...

Page 71: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 63 of 308 UTILITY PAGE UTILITY Save restart ...

Page 72: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 64 of 308 UTILITY Backup setting UTILITY Restore setting ...

Page 73: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 65 of 308 UTILITY Firmware Update UTILITY Restore default ...

Page 74: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 66 of 308 UTILITY Telephone configure UTILITY LangTbl update ...

Page 75: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 67 of 308 UTILITY LangTb1 dump UTILITY ToneTbl update ...

Page 76: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 68 of 308 UTILITY ToneTbl dump UTILITY User managment ...

Page 77: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 69 of 308 UTILITY PIN setting UTILITY Phone lock ...

Page 78: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 70 of 308 UTILITY Ping test STATUS PAGE ...

Page 79: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 71 of 308 STATUS Product info STATUS Interface Status ...

Page 80: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 72 of 308 STATUS Phone Status ...

Page 81: ...e time of any large scale deployment environment Auto provisioning is achieved using 2 well known protocols Dynamic Host Control Protocol DHCP and Trivial File Transfer Protocol TFTP Simply follow next steps to provision your IP Phone Needed 1 DHCP server which one can manage the options 1 TFTP server 1 ST2030 SIP or MGCP Several files which one can need correctly filled are SIP File INF Firmware ...

Page 82: ...parameters which configures the phone for the audio performance Files Deck ONLY MGCP extension thd allow phone to know how to display some flows xml on screen Generally it s files which are sent via the operator chosen to connection to the service We provide often to the customer only the upgrade firmware The other files are normally managed by the administrator who takes care of the procedure of ...

Page 83: ...tion of a phone to the network it will ask an IP address to DHCP server This one will provide him an IP address but also the address of TFTP server where file INF is This file will indicate on the phone the configuration file names which it must upgrade Process of auto provisioning in the practice 1 Do not connect the phone with electricity To put the cable RJ45 in the Ethernet LAN port at the bac...

Page 84: ...e is connected to the service of the operator Some precise details If phone doesn t receive an IP address you need to check up that the parameter Mode DHCP is activated The file Common_config will be downloaded only if the file s name has been change compared to the last upgrade The specific file MAC is downloaded if there exists if his parameter config_sg was incremented It is imperatively necess...

Page 85: ... the cable RJ45 in the Ethernet LAN port at the back of the phone and the other end is plugged into the router DHCP 2 Restore the default parameters With this intention it is necessary to maintain inserted the keys headset ear phone and transfers dumb of the phone 3 Connect phone with electricity Maintain the keys headset ear phone and transfers dumb of the phone inserted until seeing that the pro...

Page 86: ... Information Select Information and note the IP address indicated 6 Open a WEB browser Internet Explorer Mozilla 7 Enter the bar of address IPaddressofphone admin html The IPaddressofthephone being that noted in 5 The Web interface appears 8 Login is administrator Password is 784518 9 This page is displayed 10 Select UTILITY ...

Page 87: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 79 of 308 11 Select Firmware Update ...

Page 88: ...the button Browse In the window which opens select the file TelConf to be installed 17 Press Apply 18 The phone will normally reboot 19 Start again the process find IP address open WEB interface as admin On the banner page of the WEB interface you should see the firmware s version of the phone Look in System Information at the line APP Version Caution the main power supply must not be interrupted ...

Page 89: ... 6 8f 8f 8c 6 8f 8d6 8f 8c 6 8f 8f 8c 6 8f 8f 8c 6 8f 8d6 8f These ringtones can be created by the user and they can be also downloaded for free on Internet We give a series of specialized websites where you can find example of tones didier elo free fr ringtones html www xgsmonline com smartsmslogos shtml www kortable com sonneries sonneries nokia rtttl asp 2 Make a melody There is the software Ri...

Page 90: ... to create their own melodies directly with RTTTL format For that it is necessary to go in File Ringtone composer and finally open with new melody Figure 8 2 Ringtone Converter The following screen is displayed and will make it possible to the user to compose the melodies according to its choice Figure 8 3 Ringtone Composer ...

Page 91: ...each these rings it is necessary to carry out the handling which is presented to you on the screenshot below Figure 8 4 Ringtone Composer 3 Integration of the rings with ST2030 In order to be able to integrate new ringtones with RTTTL format in his phone the user must start by recopying all these rings with RTTTL format in a file with a txt extension It is thus necessary to use software like NoteP...

Page 92: ...Network configuration while going down with the arrows Select IP address and note the address indicated If SIP phone Press on the key menu of the phone descend the cursor using the low button until Information Select Information and note the IP address indicated IP address that we recovered must have returned in an Internet navigator Mozilla Internet explorer etc in the following way adresseIPduTe...

Page 93: ...T2030s SIP Administrator Guide v3 0 Page 85 of 308 Next we must click on Advanced Lastly it is necessary to select Melody management and to enter the name of the file txt extension which contains the rings while clicking on browser ...

Page 94: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 86 of 308 ...

Page 95: ...res included in ST2030 and S2022 SIP V2 69 2 and 4 69 2 respectively in order to improve their usability in different environments Venezuela Numbering Plan Starting from this release we have implemented of Venezuela Numbering Plan Feature Activation Check_phonebook_domain_name 0 V_flag 1 V_state_prefix 212 for example A Via APS APS in sys section of both Common and Specific MAC config files with t...

Page 96: ...ed for the incoming call 5671234 Number to be stored in call log 5671234 Matches with phonebook number entry 5671234 Example 2 Received p asserted id user part of sip uri 582461234567 Number to be displayed 02461234567 Number to be stored in call log 02461234567 Matches with phonebook number entry 02461234567 Example 3 Received p asserted id user part of sip uri 584147654321 Number to be displayed...

Page 97: ...39 lldpXNetPolicy 1 lldpXEndpLocIdenti 0 lldpXAssetID Feature Activation A Via APS APS in net section of both Common and Specific MAC config files with all LLDP parameters net lldpXFlag 0 lldpTxPeriod 30 lldpTTL 120 lldpPortDesc lldpSysName lldpSysDesc lldpSysCap 2097184 lldpChassisID 4 lldpPortID 4 lldpXMediaCap 65539 lldpXNetPolicy 1 lldpXEndpLocIdenti 0 lldpXAssetID B Via Telnet To configure op...

Page 98: ...f_Code 0 default Ans_Libretre_Dtmf_Code 1 default Transfer_Dtmf_Code 4 default Conference_Dtmf_Code 3 default Feature Activation A Via APS APS in sys section of both Common and Specific MAC config files with all MGC parameters sys MGC_service 2 Dial_Dtmf_Code 5 Alternate_Dtmf_Code 2 Rel_Libretre_Dtmf_Code 0 Ans_Libretre_Dtmf_Code 1 Transfer_Dtmf_Code 4 Conference_Dtmf_Code 3 B Via Telnet To config...

Page 99: ... server to subscribers for a presentity ST2030 does not need to provide information about itself neither will receive a subscription to declare its presence status ST2030 will hence act only as a supervisor Once ST20xx has subscribed to a presentity the server will notify changes in supervised party status by sending NOTIFY with application cpim pidf xml content In order to supervise a certain sip...

Page 100: ...ervision Key Max 256 Supervision not applicable to ST2022 G Sylantro Group Pickup R Sylantro last number recall B Sylantro BLA extension E Extension Tekelec not applicable to ST2022 D DTMF V Service U Service Supervision A Broadsoft SCA M multi Registration L sip sys show fk 1 sys show fk 6 Feature Activation A Via APS APS in sys section of both Common and Specific MAC config files with BLFType pa...

Page 101: ...ity Disallowed Feature Activation A Via APS APS in sip section of both Common and Specific MAC config files with the new parameter ACRResp ACRResp 0 403 Forbidden ACRResp 1 433 Anonymity Disallowed ACRResp 2 603 Declined sip ACRResp 1 B Via Telnet To configure open a command line console and telnet the phone Example ACRResp is set to 433 sip set acr_resp 1 Then type commit and then activate to app...

Page 102: ...s feature to keep the former behavior and also meet this server requirement Feature Activation A Via APS APS in sip section of both Common and Specific MAC config files with the new parameter Hold_bf_Att_Trans Hold_bf_Att_Trans 0 with hold behavior in attend transfer Hold_bf_Att_Trans 1 without hold behavior in attend transfer sip Hold_bf_Att_Trans 0 B Via Telnet To configure open a command line c...

Page 103: ...eader parameter This parameter is configurable in common config file and telnet P_id_type 0 1 default 0 P Asserted Identity 0 P Asserted Identity 1 P Preferred Identity Feature Activation A Via APS APS in sip section of both Common and Specific MAC config files with the new parameter P_id_type sip P_id_type 1 B Via Telnet To configure open a command line console and telnet the phone Example P_id_t...

Page 104: ...8 DSCP of DHCP In this release you can change DSCP of DHCP separately Feature Activation A Via Web GUI 1 Login to ST20XX Web GUI 2 Go to Advanced Page 3 Choose QoS 4 In Diffserv choose Voice 5 In DS Code Point for DHCP change the vale you want 6 Press Apply and restart the phone ...

Page 105: ...ommon and Specific MAC config files with the new parameter DSCP3 DSCP3 0 63 net DSCPflag 1 qos DSCP3 0 C Via Telnet To configure open a command line console and telnet the phone Example Then type commit and then activate to apply the change administrator net set dscp 1 OK Set OK administrator qos set dscp 3 0 OK Set OK ...

Page 106: ...E g EditModeInputKey Key0 0 amp lt gt Key0 Key1 1 amp Key1 Key2L abc2 á č Key2L Key2U ABC2 Á Č Key2U Key3L def3ď é ě Key3L Key3U DEF3Ď É Ě Key3U Key4L ghi4í Key4L Key4U GHI4Í Key4U Key5L jkl5ľ Key5L Key5U JKL5Ľ Key5U Key6L mno6ň ó Key6L Key6U MNO6Ň Ó Key6U Key7L pqrs7 ř š Key7L Key7U PQRS7Ř Š Key7U Key8L tuv8 ť ú ŧ Key8L Key8U TUV8Ť Ú Ŧ Key8U Key9L wxyz9 ţ ý Key9L Key9U WXYZ9 Ţ Ý Key9U KeyStar _ K...

Page 107: ...nts Hua Wei SoftSwitch Starting with this new release ST20xx have implement Softswitch Hua Wei SoftX3000 V300R006 PSTN call handling including call waiting and switching Flow descriptions Below is to list out a flow which shows PSTN 1 call to IP phone B in conversation then PSTN 2 call to IP phone B PSTN1 and phone B are in conversation INFO tone type duration gap times Phone will play the beep so...

Page 108: ...ur Icons 01 PSTN Call Answer Reject 01 PSTN Call phone number Talking Duration Hold Switch Conf Date Hour Icons 01 PSTN Call phone number Taking Duration Hold Switch Conf PSTN1 is on hold and B stops the call waiting tone INFO tone type duration gap times Phone sends INFO to take the call INFO digit 2 Phone is able to talk with PSTN 2 Server Phone B INVITE no SDP 200 OK with SDP ACK with SDP INFO ...

Page 109: ... B call waiting tone is played same as the call waiting flow above call activated Phone B presses Switch to talk back with phone A PSTN 1 and Phone B are in conversation ST2030s Phone B ST2022s Phone B When Switch is pressed switching is processed 01 PSTN Call phone number Talking Duration Hold Switch Conf Transf Date Hour Icons 01 PSTN Call phone number Taking Duration Hold Switch Conf Transf Pho...

Page 110: ...ch PSTN handling sys MGC_service 0 Disable default 01 PSTN Call phone number Talking Duration Hold Transf Conf Date Hour Icons 01 PSTN Call phone number Taking Duration Hold Transf Conf Server invites phone A Server invites phone B Phone A hang up the call INFO tone type busy Phone B know that the waiting phone is hang up and the Switch soft key should be changed back to Transf Phone A Server Phon...

Page 111: ...service 1 Then type commit and then activate to apply the change Config without reload Starting from this version changing config setting in SIP Signalling Option Configure Call feature and Advanced Web page ST20XX do not need to reboot Except RTP Starting Port Number and Minimum Session Timer all parameter changed in SIP Signalling page are configured without reload administrator sys set mgc_serv...

Page 112: ...uide v3 0 Page 104 of 308 All parameters changed in Option Configure page are configured without reload Except ACD Shared Call Appearance Conference Mode Start Spare FK and BLF Type all parameters changed in Call Features page are configured without reload ...

Page 113: ...out reload CCBS Enable Disable A new parameter is added for CallBack feature This parameter is configurable in common config file and telnet auto_cb 0 1 1 Enable CallBack feature 0 Disable CallBack feature The default value is 1 E Via APS APS in ipp section of both Common and Specific MAC config files with the new parameter auto_cb ipp auto_cb 1 Enable default Date Hour Icons Remote Unavailable XX...

Page 114: ...have done a lot of improvements on the security implementation In this section you will know more about the operation of the features of SIPS TLS SRTP on the phone Overview Basically SIPS TLS SRTP can be enabled disabled separately by configuration Enabling means the feature is default option for outgoing actions only and switching on off mechanism is supported according to capability of remote si...

Page 115: ...ort parameter transport tls in Contact and Record Route header etc Uri type sips 4 Support the Import Export certification and private key via Web interface SRTP 6 Switching to RTP or SRTP according to capability of remote side described on SDP 7 Supported crypto suites AES_CM_128_HMAC_SHA1_32 F8_128_HMAC_SHA1_80 AES_CM_128_HMAC_SHA1_80 8 Crypto suites negotiation is supported according to capabil...

Page 116: ...MAC config files with the new parameters For SIPS the parameters are URLTypeMP profile_id and URLTypeBk profile_id where 0 sip URL type default 1 tel URL type 2 sips URL type sip URLTypeMP1 0 sip url type for profile 1 URLTypeMP2 1 tel url type for profile 2 URLTypeMP3 2 sips url type for profile 3 URLTypeMP4 0 sip url type for profile 4 URLTypeBK1 0 sip url type for backup profile 1 URLTypeBK2 1 ...

Page 117: ...kup profile 2 TransportFlgBK3 2 TLS type for backup profile 3 TransportFlgBK4 2 TLS type for backup profile 4 APS in sys section of both Common and Specific MAC config files with the new parameters For SRTP the parameter is SRTPFlag where 0 disable default 1 enable sys SRTPFlag 1 Disable default I Via Telnet To configure open a command line console and telnet the phone Example 3 SIPS URL type is s...

Page 118: ...ion with certificates containing the public key Files encrypted with a public key can be decrypted only by its corresponding private key and vice verse In server side you should have an SSL server certificate ST20xx will recognize only the certificate in the server side and try to authenticate the certificate when connecting via HTTPS or reject any server certificate if not valid Likewise in clien...

Page 119: ... to prevent data exposure during APS Encrypted files support Common configuration file Comconfig file MAC configuration file MacConfig file Encryption method Symmetric method advance encryption standard AES 128bit Encryption Decryption tools Name Window_Aes_cbc_128 exe including in release package Decryption tool folder Press F1 for get HELP window In Window Platform File name Window_Aes_cbc_128 e...

Page 120: ... gz Encryption Tool folder tar zxvf FileName tar gz cd FileName aes_cbc_128 key source file or directory destination file or directory ser file will be generated Things to know The ComConfig MacConfig file should be encrypted with symmetric key offline before doing APS The decryption will be handled on the phone by using the same key ...

Page 121: ...with the key for encrypted files during APS the files are not allowed to download to the phone You are recommended to check the APS log after doing APS to make sure its process is running correctly APS log if Decryption key Match Begin Common Config download AES decrypt common config file successfully CommonConfig ComConf2030SG R11 1 090213 2 67 1 ser download successfully Begin Mac config downloa...

Page 122: ...u also be noted that the Provision Error displaying on the screen when the ser is failed to download B Via APS APS in autoprovision section of both Common and Specific MAC config files with the new parameter Decryption_Key Th0mson2 8s8 9z Default autoprovision Decryption_Key Th0mson2 8s8 9z Call Dialing from WebGui Currently the feature of call dialing from web interface is not supported in ST20xx...

Page 123: ... be shown like below Make an outgoing call by inputting telephone number or SIP URL in the field Line Account shows the outgoing call identify of the phone An virtual keypad enable you to input numbers to the Dial number field Call Logs Key enable you to go directly to the Call logs page Phone Book Key enable you to go directly to the Phone Book page ...

Page 124: ...ng the key No action is taken if the field is empty Also the EndCall key has the following behaviors 1 Dailing mode stop the outgoing call and return to idle mode after pressing the key 2 Incoming call mode Ringing reject the call and return to idle mode after pressing the key 3 Taking mode hang up the call after passing the key Call Logs Same as the local phone there are 3 call logs supported on ...

Page 125: ...e enhancement enable you to delete entry modify entry and call back to the entries you want You can press the button from call dailling page or go to ADVANCED Phone book to access the page Click to delete the entry Click to modify the entry s information Click to access to the call dialling page to make an outgoing call ...

Page 126: ...the receving message in idle mode but also in conversation mode The existing parameter still keeps using with purpose to avoid attacks Messages coming from other servers which were not the configured one on parameter will be rejected From the below network trace it shows that the phone receives SIP message ST2030s SIP Message testing from server side The text contained in the SIP MESSAGE body is d...

Page 127: ...on desired sources The parameter is AuthMessageServer Default value is 0 0 0 0 which means phone accepts all messages received from everywhere Otherwise to limit from which server messages can be accepted this parameter should contain either SIP messages server IP address or domain name A Via APS This parameter only can be configured in section sip of common or MAC config files For example sip Aut...

Page 128: ... of the call and the response of the phone in case the Pri DNS down for a long time New Implementation SGx 67 2 A new parameter DNSFB is introduced and found in Common and MAC configuration files If the value of the parameter is 0 the implmentation is the same as the original one like SG x 66 2 which the phone always queries to the Pri DNS server While if the value of the parameter is 1 DNS query ...

Page 129: ...cal user Remote call logs are currently supported for login logout function in ST20xx However it doesn t support for normal user In this section you will know the implemetation of the remote call log for normal user in the new release SG x 67 2 Implementation Actually the implementation of the remote call log is the same as the call log for login logout expect for normal user this time ...

Page 130: ...e not available Telephone 98765 Telephone Date 20070620 Date Time 0915AM Time Call MissedCalls ReceivedCalls Call Name James Name Telephone 34567 Telephone Date 20070627 Date Time 0845AM Time Call ReceivedCalls DialedCalls Call Name John Name Telephone 01234 Telephone Date 20070625 Date Time 0245PM Time Call DialedCalls ThomsonRemoteCallLog Each time user enters in the call log menu by pressing th...

Page 131: ...APS An RCallLogFlg parameter is created and added in the sys section of both Common and Specific MAC config files RCallLogFlg 0 by default the local call logs will be in use RCallLogFlg 1 the remote call logs will be in use instead An RCallLogURL parameter should be added in the sys section This parameter is set with the URL used to download the file containing the remote call log Examples RCallLo...

Page 132: ...0 and S2022 SIP v1 66 2 and 3 66 2 respectively in order to improve their usability in different environments Transfer On ringing Transf softkey should be able to show on ringing in MMI selectively with without respect to the CallForward bit in parameter OptionVisible Current implementation Since x 61 Transf softkey enable disable on ringing in MMI with respect to the call forward bit in parameter...

Page 133: ... parameter OptionVisible TransfOnRingFlag 1 Transf softkey with respect to the call forward bit in parameter OptionVisible enable disable Same as the current implementation above Table below describes the Enable Disable of the Transf softkey on Ringing with Call forward bit in OptionVisible Call forward bit in OptionVisible 0 Call forward bit in OptionVisible 1 TransfOnRingFlag 0 Enable Enable Tra...

Page 134: ...26 of 308 J Via APS APS in ipp section of both Common and Specific MAC config files with the new parameter ipp OptionVisible 8191 TransfOnRingFlag 0 by default transfer on ringing is always enabled K Via Telnet To configure open a command line console and telnet the phone ...

Page 135: ...325412 1325413 IN IP4 192 168 1 102 s c IN IP4 192 168 1 102 t 0 0 m audio 41000 RTP AVP 18 96 a rtpmap 18 G729 8000 a fmtp 18 annexb no a rtpmap 96 telephone event 8000 a fmtp 96 0 15 a sendonly Now an alternative new call hold method inactive has implemented in ST20xx to enhance the compatibility working on different softswitches Content Type application sdp Content Length 221 v 0 o 2215 1807412...

Page 136: ...ions listed below call_hold_method 0 1 0 is by default call_hold_method 0 send only call hold method is used call_hold_method 1 inactive call hold method is used A Via APS APS in sip section of both Common and Specific MAC config files with the new parameter sip call_hold_method 0 by default send only is in use B Via Telnet To configure open a command line console and telnet the phone ...

Page 137: ... notified for the state of all dialogs for this specific agents Then the network generates a NOTIFY request on any dialog update for the supervised PUI The dialog states are Early Confirmed and Void state not provided Upon reception of a NOTIFY request the ST20xx updates the lamp associated to the supervised phone accordingly For User oriented BLF service please refer to the ST20xx SIP New Feature...

Page 138: ...le Blinking slow No action If user presses the function Key BLF Key is pressed in OFF state phone initiates a call toward the supervised SIP URI BLF Key is pressed in STEADY ON state phone initiates a call toward the supervised SIP URI BLF Key is pressed in BLINKING SLOW state NO action is taken BLF Key is pressed in BLINKING FAST supervised phone is ringing state phone launches a call Pickup of t...

Page 139: ...detail For more information please refer to St20xx SIP New Features SG vx 62 P 145 The service variables are defined in the below table Name Possible values Description cfu_on Integer 0 1 Activation state of the Unconditional Call Forward 0 means deactivated 1 means activated dnd Integer 0 1 Activation state of the Do Not Disturb feature 0 means deactivated 1 means activated sf_on Integer 0 1 Acti...

Page 140: ...rvice supervision is associated to a key of the phone ST20xx provides the ability to change the variable state by pressing the key In all cases it exists one couple of activation deactivation for each supervised service of the supervised phone Activation and deactivation consists in initiating a basic call toward the corresponding supervised phone where the phone used depends on the current status...

Page 141: ...tus of the Secretarial Filtering on the Line of the Boss By pressing the feature key secretary can change the activation status of the secretarial filtering on the boss line HuntGroup it is supported to activate deactivate for the supervised phone The typical use case allows a Hunting Group Member to have information on his her phone by using a LED of his her logon status regarding in a given Hunt...

Page 142: ...status of the Service FK9 Use to supervise other phone with SF service LED indicates ON Off Press Key for Activation or Deactivation depends on the current status of the Service FK10 Use to supervise other phone with HG service LED indicates ON Off Press Key for Activation or Deactivation depends on the current status of the Service A Via WebGui Firstly it is required to reduce the number of Multi...

Page 143: ...rresponding supervised phones Therefore the boxes for dialog and regDND for each supervised phones are checked Likewise the function key 5 is to monitor the status of CFW and DND of the supervised phones the ua porfile option must be checked Click the Change ST2030 S to apply Then click the Detail button to go into the sub menu of the ua profile Enable the cfu Call Forward and dnd Do Not Disturb s...

Page 144: ... will be used Therefore the below feature key 5 is assigned with Call forward service and feature key 6 is assigned with DND For the configuration of service supervision of self phone it only can be done by APS Besides it cannot be modifiable thought neither the MMI nor the WebGui One of the important topics need to be mentioned is the configuration of the starcode In this example there are severa...

Page 145: ...will be denoted by SV Then go to Advanced Call feature enter the Starcode for DND On Off and Call Forward Under the call forward sub menu enter the starcode for Call forward OFF and call forward Always ON for the couple of activation deactivation of the service x is represented the phone number which the self phone forwarded to A new page is added called Service code in Advanced Service code All t...

Page 146: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 138 of 308 Enter the starcodes for SFOnSV SFOffSV HGOnSV and HGOffSV respectively and Apply ...

Page 147: ...66 Dialog current BLF Dialog only regDND registration status with DND cfu Un conditional call forward dnd Do Not Disturb sf Secretary filter hg Hunted group Default setting FeatureKeyOptXX dialog 1 regDND 0 ua profile 0 cfu 0 dnd 0 sf 0 hg 0 sys Current_Max_Multiline 2 FeatureKeyExt03 S sip 2003 FeatureKeyExt04 S sip 2004 FeatureKeyExt05 S sip 2005 FeatureKeyExt09 S sip 2007 FeatureKeyExt10 S sip ...

Page 148: ...an be changed like dnd 0 cfu 0 hg 0 sf 0 ua profile value should be set to 1 in order to activate the services supervision 0 for disable default value 1 for enable any other value except 0 or 1 or empty is considered as disable if duplicated cfu 0 cfu 1 dns 0 sf 0 hg 0 the first one is valid C Via Telnet Below shows some significant telnet commands for this case For more information please refer t...

Page 149: ...ling 84000532 Alice B redirecting 81000541 Bob the Manager C called 84000531 Assistant For a basic incoming call ST20xx will receive the following SIP INVITE message Initial INVITE from NETWORK received by C There are three states need to be considered INVITE sip 84000531 10 165 2 31 5060 SIP 2 0 Via SIP 2 0 UDP 10 165 2 200 5060 branch z9hG4bK4901036f 6756 5198 Call Id CI_375_84000531_120 From Al...

Page 150: ...20xx display the Caller name with number 3 In Call log The call log list shows the detail of caller information Remark If the phone number of Bob the manager is saved in phone book the display should show the name in the phone book Only top header is showed Feature Activation 3 Via APS A new parameter will be introduced to activate deactivate the feature of redirecting identity and name presentati...

Page 151: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 143 of 308 ...

Page 152: ...hone behaviour will be the same for the main line and other registered lines for all features including register The phone supports multi registration so that each line will register with server with different credential and extension number This document addresses the improvements to be done in ST20xx to enhance its support for this feature Feature Activation A new parameter is needed to configur...

Page 153: ...with the new Parameter M will be used to denote the option for multi registration like below sys Current_Max_Multiline 5 available overall number of Mulit registration line is Multiline 1 FeatureKeyExt02 M sip 2001 username password PhoneName2001 FeatureKeyExt03 M sip 2002 username password PhoneName2002 FeatureKeyExt04 M sip 2003 username password PhoneName2003 ...

Page 154: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 146 of 308 N Via Telnet To configure open a command line console and telnet the phone ...

Page 155: ...pn parameter is currently ignored New Implementation SG v1 64 For this purpose a new parameter has been included in section sip of common or MAC config files in each profile Remark use_PrivateNumber 0 default New policy If header to be used for incoming call identity display depending on CLIPPriorDisplay and received headers contains an uri like this header sip number pn privatenumber hostpart the...

Page 156: ... APS In Common or Mac Config file user can set enable or disable the use of private number to 0 or 1 respectively Default value is 0 sip use_PrivateNumber 0 default use_PrivateNumber 1 Notify the end user with a more legible number B Through Telnet To configure open a command line console and telnet the phone ...

Page 157: ...tly you cannot go directly from Page1 to Page3 You have to go to Page2 then Page3 When you re on Page3 you cannot go directly to Page1 Date Time Icons 01 1001 Talking 00 00 01 Hold Transf Conf Page1 CalLog PhBook EndCal Page2 NewCal Page3 New Implementation SG v1 64 Add left arrow on Page1 allowing direct jump to Page3 Add right arrow on Page3 allowing direct jump to Page1 Date Time Icons 01 1001 ...

Page 158: ...nched Thus this section addresses the improvements on Attended transfer and blind transfer of ST2030s and provides a number of call flows for your reference 1 Attended Transfer When an incoming call arrives it is automatically placed on the first available line Depending on whether the 2nd call has been already initiated or not yet the display shows the incoming call on the screen To make the impl...

Page 159: ...sation A wants to transfer B to C Enter a number 10 Transf Back In the mean time D call A Enter a number 1003 Transf Back The user begins to dial C s number Screen remains unchanged The user continue to dial C s number A call C Ringing 1003 Back Talking 1003 Transf Back C answers A and C are in conversation B and C are in conversation 2 Phone D 1004 Answer Reject User press OK User press Transf F2...

Page 160: ...all A Enter a number 1003 Transf Back The user dial C s number A call C Ringing 1003 Back Talking 1003 Transf Back C answers A and C are in conversation B and C are in conversation 2 Phone D 1004 Answer Reject User press OK User press Transf A press Transf then dial C s number F2 key blinks Ringing 1003 Back Screen returns to Ringing state 2 Phone D 1004 Answer Reject User press C key to resume th...

Page 161: ...A Enter a number 1003 Transf Back The user dial C s number A call C Ringing 1003 Back Talking 1003 Transf Back C answers A and C are in conversation B and C are in conversation 2 Phone D 1004 Answer Reject User press OK User press Transf A press Transf then dial C s number F2 key blinks Talking 1003 Transf Back 2 Phone D 1004 Answer Reject Screen shows the incoming call Screen returns to Talking s...

Page 162: ...t able to answer to any incoming call which is not a desirable behaviour in many environments When an incoming call arrives it is automatically placed on the first available line If the user press C key an early BYE shall be sent to end the dialog with the 1st correspondent Now the early BYE must be sent only after the transferee has accepted the REFER to avoid to cancel the on going transfer Doin...

Page 163: ...all A Enter a number 1003 Transf Back Blind fransfer timer screen B call C 1003 01 36 C answers B and C are in transfer process B and C are in conversation User press Transf A press Transf then dial C s number F2 key blinks Talking 1004 Transf Back 2 Phone D 1004 Answer Reject Screen shows the incoming call User press C key to remove the blind transfer timer and answer the 2nd call BYE User press ...

Page 164: ...mple DisplayNumFlag1 1 DisplayNum1 2001 On profile 1 the option of number display is enable As a result the 2001 will be used and replaced the default telephone number displaying on the phone screen Remark Hide_Phone_Number_Display have priority over DisplayNumFlagX Hide_Phone_Number_Display 1 and DisplayNumFlagX 1 Number is Not Show in strandby DisplayName is still shown on the screen and in the ...

Page 165: ...VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 157 of 308 DisplayNum2 DisplayNum3 DisplayNum4 2001 max digits is 20 B Through Telnet To configure open a command line console and telnet the phone ...

Page 166: ...iop1 broadworks net dialog id bG9jYWxIb3N0NDU5NDY5OjA direction recipient state proceeding state local identity display Broadsoft SIP2 sip thomson2 as iop1 broadworks net identity identity display Broadsoft SIP2 tel 12408881412 ext 1412 identity local remote identity display BroadSoft SIP4 sip 1414 as iop1 broadworks net user phone identity remote dialog dialog info LED steady lit if no Proceeding...

Page 167: ... BLF Key is pressed 1 LED in idle it causes speed dial provisioned number 2 LED steady on it causes speed dial provisioned number 3 LED blinking it causes launch call pickup See below 3 3 Call pickup directed pickup The method to launch pickup will depend on the local sc configuration flag The number used to launch pickup when BLF key is pressed in led blinking state will be taken from the dialog ...

Page 168: ...ndicates the first function key which will be dynamically provisioned This parameter by default is automatically set to Multiline 1 If you want to keep some keys reserved for speeddial please change this value Select List oriented BLF and configure the List uri to which the phone should subscribe in accordance with your server configuration ...

Page 169: ... SIP Administrator Guide v3 0 Page 161 of 308 Then you can check the configuration through Advanced Call feature Function Key table To enable the call pickup feature from function key BLF please enter the starcode defined in your server ...

Page 170: ...ser host Meaning contains the URI of the List the phone will need to subscribe in order to monitor users This URI has to be provided by your sip server administrator StartSpareFK Value numeric from Current_Max_Multiline 1 to the number of function keys available Meaning n Fn will be the first position to be automatically filled in via List oriented BLF dynamic provisioning Default value Current_Ma...

Page 171: ...change this parameter sys BLFType 1 BLFListSipUri L sip List URI thomson net Current_Max_Multiline 4 StartSpareFK 6 With this parameters List oriented BLF is enabled the List Uri is List URI thomson net and the first key to be provisioned is F6 For the call pick up service please refer to ST20xx SIP New Features SG vx 62 P 145 How to activate call Pick Up Service C Through Telnet ...

Page 172: ...number of any phone will be configured as a secondary extension in all other phones Phone provisioning system allows doing so but admin has to decide how many lines and how many appearances per line to provide and generate the appropriate configuration data Function Key 1 will always correspond to the main line Available overall number of SCA s is Multiline 1 3 Each phone should be able to display...

Page 173: ...he one to be used 6 Main Line can be share or private Phone can have on main private line with Second line Private Main line is not Share with any others phones Phone can have on main Share line with Second line Share Main line is share with others phones Feature Activation To activate shared call Appearance with Main line private a new parameter has created described as follow New Parameter SCAMa...

Page 174: ...1 will always correspond to the main line Then go to Advanced Call feature Function Key table An additional item will be created in the roll down Type menu Broadsoft SCA This roll down type will be shown when existing SharedCallAppearance 1 Broadsoft SCA The function key assigned to an SCA will have the following parameters separated by vertical bar Line number Authentication username SIP password...

Page 175: ...ult 1 Main line is private this flag only take effect with SharedCall Appearance 1 sip SharedCallAppearance 0 1 0 by default inactive 1 to active SCAMainLinePrivate 0 1 0 default main line is also shared 1 Main line is private and will not perform any of the Broadsoft SCA procedures sys Current_Max_Multiline 4 available overall number of SCA s is Multiline 1 FeatureKeyExt03 A sip 2408881411_1 user...

Page 176: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 168 of 308 C Through Telnet To configure open a command line console and telnet the phone ...

Page 177: ... or a proprietary phone which is connected behind a PBX ST20xx can now generate another dial tone when the user dials the specific PBX prefix Refer to ST20xx SIP New Features SG vx 59 P 200 How to Download and Update tone and language tables to get a dumped tone file from the phone and configure the tones you want for the public network dial tone and the PBX dial tone As you can see in the dumped ...

Page 178: ...X you should modify the Dial Tone table and configure it with your preferred PBX dial tone 2 PBXprefix to indicate which is the PBX prefix to access to the public network can be 0 to 9 or If the phone is not behind a PBX previous parameter set to 0 this second parameter will not be taken into account If the phone is behind a PBX the behavior of the phone is as follows When the user takes the line ...

Page 179: ...Plan section B Through APS For this purpose two new parameters have been included in the sys section of the Common MAC config files to be able to activate the configuration of the second dial tone behind a PBX sys PBXconfiguration 1 PBXprefix 0 The parameter PBXconfiguration could be either 0 normal behaviour 1 phone behind a PBX The default value is 0 The parameter PBXprefix could be either 0 to ...

Page 180: ... 0 Page 172 of 308 C Through Telnet For this purpose two new parameters have been created described as follow sys set PBXconfiguration 0 default setting 1 phone behind a PBX sys set PBXprefix 0 to 9 or To configure open a command line console and telnet the phone ...

Page 181: ...ice mail server enable or disable voice recording etc which often include and Thus ST2030 now implements specific keys and in the existing dial plan in order to enable disable these specific functions Note that wildcard x does not include or For example 0T 00T 1 7 xxx 8xxxxxxx xxxxxxx xx 91xxxxxxxxxx 9011x T More examples If dialed number exactly matches 4 star digits then we send it to server xxx...

Page 182: ... 4 digits and the first digit is then we send it to server xx If dialed number exactly matches 4 digits and the first digit is and last digit is then we send it to server Feature Activation A Through the WebGui B Through APS For this purpose you have to use the following APS parameters sys EmergencyDialPlan 911 11x 1 2 8 VOIPDialPlan 0T 00T 1 7 xxx 8xxxxxxx xxxxxxx xx 91xxxxxxxxxx 9011x T ...

Page 183: ...C Through Telnet For this purpose you have to use the following telnet parameters already existing in previous versions sip set voip_dialplan dialplan_string max 120chars sys set emg_dialplan dialplan_string max 120chars To configure open a command line console and telnet the phone ...

Page 184: ...reted by the end user who will try several times and finally call the administrator To enhance the MMI and reduce the need of support from customers when the phone receives a 403 Forbidden message it shall display Forbidden which is a more appropriate message Additional strings in the language table Error Message English French Spanish German Italian Forbidden Forbidden Interdit Prohibido Verboten...

Page 185: ...profile will be defined below There are 3 stages for the profile delivery process enrollment content retrieval and change notification The behaviour of the phone in each state is as follows A Enrollment ST20xx requests and receives its profile data After a successful registration process ST20xx will generate an initial SUBSCRIBE request for the event package ua profile to the SIP server in order t...

Page 186: ...ranch z9hG4bK b7d60ea12c0761993d006bb99033562e from sip 2205 10 0 0 5 5060 tag e9c388b8d46 to sip 2205 10 0 0 5 5060 tag c0a80101 2834 Call ID 4fb8 c0a80101 d 2 10 0 0 55 CSeq 2 NOTIFY Contact sip script 10 0 0 5 5060 transport UDP Max Forwards 70 Subscription state active Content Length 274 Event ua profile profile type user Content type application service user profile xml xml version 1 0 encodi...

Page 187: ...according with MMI NOTIFICATION section below MMI Notification One function key will be affected to each service Depending on the state of the service the corresponding function key s LED will be turned ON or OFF The Function Keys affected to a Service Supervision will remain inactive if the user presses them Things to know Service Supervision will coexist with User oriented BLF but NOT with List ...

Page 188: ...s have been included in the sys section of the Common MAC config files to be able to activate the feature sys ServiceSupervisionFK 0 ServiceSupOrder callfwd 0 dnd 0 secFilter 0 huntgroup 0 The parameter ServiceSupervisionFK could be a value from Multiline 1 default to max number of function keys available 10 38 or 66 if using extension modules The parameter ServiceSupOrder callfwd a dnd b secFilte...

Page 189: ...allfwd 2 dnd 1 secFilter 0 huntgroup 0 Here Call Forward service will be supervised on function key 8 Do Not Disturb service will be supervised on function key 7 Secretarial Filtering will not be supervised at all Hunting Group will not be supervised at all So function keys 6 9 and 10 could be assigned to anything else C Through Telnet For this purpose two new parameters have been created describe...

Page 190: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 182 of 308 ...

Page 191: ...nvoked by FAC s and not supported by softkeys a Service type of function key is defined and described in chapter 6 10 Things to know 1 For each local function a flag is used to state if the function is managed locally as current behavior or using the star codes For those items which have a local sc flag whenever the flag is set to local the behavior will be the same as it is today So chapters belo...

Page 192: ...ble from the WebGui in the Advanced Call Feature section B Through APS For this purpose two new parameters have been included in the sip section of the Common MAC config files to be able to configure the feature sip CallPkupFlg sc CallPkupSC 53 C Through Telnet For this purpose two new parameters have been created sip set CallPkupFlg local sc sip set CallPkupSC call pickup star code ...

Page 193: ...l send the INVITE with TO header set to SC phoneNr Call pick up with Function Key User oriented BLF 1 Press FK when blinking BLF early 2 The phone will send the INVITE with TO header SC phoneNr 3 Is the same behavior as above except that phone number supervised line will no prompt to user Call Flow Call Forward Service Feature Activation A Through the WebGui The activation of this feature is acces...

Page 194: ...186 of 308 B Through APS For this purpose new parameters have been included in the sip section of the Common MAC config files to be able to configure the feature sip CallFwdFlg sc CallFwdOffSC 73 CallFwdAlwaysSC 72 CallFwdBusySC 90 CallFwdNoAnswerSC 92 TransferOnRingSC 94 ...

Page 195: ...e OFF 5 Press Save 6 The phone will send the INVITE with TO header SC Call Forward Always Busy No Answer through Keypad 1 Press Menu Option CallForward Select 2 Press Change 3 Enter the CF phone number 4 Select CF type Always Busy No Answer 5 Press Save 6 The phone will send the INVITE with TO header SC phoneNr As indicated in General remarks phone s mmi must not show any sign of this feature to b...

Page 196: ...ne ST2030s SIP Administrator Guide v3 0 Page 188 of 308 Call Flow Do Not Disturb Service Feature Activation A Through the WebGui The activation of this feature is accessible from the WebGui in the Advanced Call Feature section ...

Page 197: ...code sip set DNDOffSC DND off star code Behavior Do Not Disturb ON through Soft Key 1 Using the navigation keys Press DND Soft key 2 Press Edit select ON press OK 3 The phone will send the INVITE with TO header SC Same remark on mmi as above Do Not Disturb OFF through Soft Key 1 Using the navigation keys Press DND Soft key 2 Press Edit select OFF press OK 3 The phone will send the INVITE with TO h...

Page 198: ...ilFlg4 local TrVoiceMailOnSC1 TrVoiceMailOnSC2 TrVoiceMailOnSC3 TrVoiceMailOnSC4 TrVoiceMailOffSC1 TrVoiceMailOffSC2 TrVoiceMailOffSC3 TrVoiceMailOffSC4 TrVoiceMailRingSC1 TrVoiceMailRingSC2 TrVoiceMailRingSC3 TrVoiceMailRingSC4 C Through Telnet For this purpose new parameters have been created described as follow sip set TrVoiceMailFlg profile number local sc sip set TrVoiceMailOnSC profile numbe...

Page 199: ...ail OFF 1 Using the navigation keys press TrMail select OFF 2 The phone sends the INVITE with TO header SC Transfer to voicemail on Ringing 1 Press TrMail when the phone is ringing 2 The phone sends an INVITE with TO header SC The server is expected to cancel the initial call Call Park Service Feature Activation A Through the WebGui The activation of this feature is accessible from the WebGui in t...

Page 200: ... set CallParkFlg local sc sip set CallParkSC Call Park star code sip set CallRetreiveSC Call Retreive star code Behavior Call Park soft key 1 During a conversation press Call Park Soft key 2 The phone will dial the SC as DTMF Call Retrieve soft key 1 Press RtPark soft key 2 The phone will display Enter a number 3 The user will enter the orbit number 4 The phone will send the INVITE with TO header ...

Page 201: ...owSC CallBlockRejectSC CallBlockOFFSC C Through Telnet For this purpose new parameters have been created described as follow sip set CallBlockFlg local sc sip set CallBlockAllowSC Call Block Allow star code sip set CallBlockRejectSC Call Block Reject star code sip set CallBlockOFFSC Call Block OFF star code Behavior Call Blocking Allowed 1 Press Menu Option CallBlocking Select 2 Press Edit Select ...

Page 202: ...u Option CallBlocking Select 2 Press Edit Select Disable press Save 3 The phone will send the INVITE with TO header SC Privacy Call Service Feature Activation A Through the WebGui The activation of this feature is accessible from the WebGui in the Advanced Call Feature section B Through APS For this purpose new parameters have been included in the sip section of the Common MAC config files to be a...

Page 203: ...Behavior CLIR ON Privacy code 1 Press Menu Option NumberDisplay Change 2 Select ON 3 The phone sends the INVITE with TO header SC Same remark on mmi as above CLIR OFF Privacy code 1 Press Menu Option NumberDisplay Change 2 Select OFF 3 The phone sends the INVITE with TO header SC Same remark on mmi as above Call Waiting Service Feature Activation A Through the WebGui The activation of this feature...

Page 204: ...gFlg local sc sip set CallWaitingOnSC Call Waiting On star code sip set CallWaitingOffSC Call Waiting Off star code Behavior Call Waiting ON 1 Press Menu Option CallWaiting Change 2 Select ON 3 The phone will send the INVITE with TO header SC Call Waiting OFF 1 Press Menu Option CallWaiting Change 2 Select OFF 3 The phone will send the INVITE with TO header SC Special Services activation through D...

Page 205: ...this purpose new parameters have been included in the sys section of the Common MAC config files to be able to configure the feature sys Current_Max_Multiline 5 FeatureKeyExt06 L sip 2206 FeatureKeyExt07 S sip 2207 FeatureKeyExt08 S sip 2208 FeatureKeyExt09 S sip 2209 FeatureKeyExt10 D sip 123456789 ...

Page 206: ...tion key 2 The phone will dial the FK number as DTMF with configured or negotiated DTMF method If you press the FK in idle there will be no action Call Flow Other Special Services activation Note Allowed starting from multiline 1 Add a new type in the config file syntax V for serVice use a separator to distinguish starcode from the phone number and from starcode trailer ie FeatureKeyExt06 V sip 8 ...

Page 207: ...ed in the sys section of the Common MAC config files to be able to configure the feature sys Current_Max_Multiline 5 FeatureKeyExt09 S sip 2209 FeatureKeyExt10 V sip 8 1103 C Through Telnet For this purpose existing parameters are used described as follows sys set fkuri id 1 66 uri_string sys set fktype id 1 66 0 1 2 3 4 5 6 7 L S E R G B D V ...

Page 208: ...ing also the programmed number 3 User will modify or not that number and then press OK to dial out 4 The phone will send an INVITE with TO header SC phoneNr SC If you press the FK during a call it will be treated as another call so the phone will put the current active call on hold perform the action and will wait for user to go back to the active call Call Flow ...

Page 209: ... to conference package RFC 4575 Event Package for Conference State this subscribe mechanism is not implemented in the ST20xx MMI description on initiator side 1 A and B are in a call 2 A press Conf soft key B is put on hold then enters C phone s number 3 C replies A and C are in a 2nd call 4 A press Conf again to switch in conference mode C is put on hold 5 A creates a conference by sending an INV...

Page 210: ...of Centralized Conference Once A is in a call with the focus UA it could add another participant D in the same way 9 A press Conf soft key then enters D phone s number 10 D replies A and D are in a 2nd call 11 A press Conf again 10 A sends REFER to D to move to conference ID as described in section 5 6 of the rfc 4579 Another variant 1 A and B are in a call 2 C calls A 3 A replies A and C are in a...

Page 211: ...ection 5 6 of the rfc 4579 8 send REFER to C to move to conference ID as described in section 5 6 of the rfc 4579 Feature Activation A Through the WebGui The activation of this feature is accessible from the WebGui in the Advanced Call Feature section B Through Telnet For this purpose two new parameters have been created described as follow sip set conference_mode 0 Local Conference 1 Network Conf...

Page 212: ...ction of the Common MAC config files to be able to configure the conference mode and the conference factory URI sip ConferenceMode 2 ConferenceFactoryURI conf The parameter ConferenceFactoryURI could be either a SIP URI or a phone number The default value is conf Examples ConferenceFactoryURI 5000 ConferenceFactoryURI conference 10 0 0 1 ConferenceFactoryURI conf ...

Page 213: ...t can include calling INVITE or called in 200 OK party information A little history from draft ietf sip privacy xx to RFC3325 1 The calling party number was stored in the SIP From header in the initial SIP RFC 2543 2 Later Remote Party ID header was added in draft ietf sip privacy xx file 3 Then Remote Party ID was not standard anymore and has been replaced with P Asserted Identity header PAI in R...

Page 214: ...er with the highest priority present in the INVITE presentation candidate comparing with CLIPDisplayPrior Once found will check whether this address exists in the local phonebook or not If it does it will present phonebook info otherwise it will present the candidate For outgoing calls it is the same check highest priority dialed digits or header in 200 OK to determine presentation candidate compa...

Page 215: ... Through APS For this purpose two new parameters have been included in the sip section of the Common MAC config files to be able to configure the priority sip CLIPDisplayPrior ppreferred 1 passerted 2 remoteparty 3 from 4 CalledDisplayPrior dialed 1 passerted 2 remoteparty 3 The number in parenthesis means priority where 1 means the highest one ...

Page 216: ...expires in the NAT device SIP OPTIONS message cf RFC3261 page 67 will be used to keep the NAT open An example of the Option packet is as follow OPTIONS sip 10 0 0 5 user phone SIP 2 0 Via SIP 2 0 UDP 10 0 0 48 5060 branch z9hG4bK5708696430465310310 6772 From sip 2207 10 0 0 5 5060 tag c0a80101 1a74 To sip 10 0 0 5 Call ID 34ac c0a80101 2 2 10 0 0 48 CSeq 1 OPTIONS Max Forwards 70 Contact sip 2207 ...

Page 217: ...epAliveTimer 0 KeepAliveTimer 120 Feature Activation A Through the WebGui This feature can not be configured through the Web B Through APS For this purpose two new parameters have been included in the sip section of the Common MAC config files to be able to configure the nat sip KeppAliveDest 0 0 0 0 KeepAliveTimer 0 C Through Telnet For this purpose two new parameters have been created described ...

Page 218: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 210 of 308 ...

Page 219: ... authorized server from which the Notify is going to be allowed NOTIFY messages with event check sync coming from other servers are ignored To minimize the impact of such attacks the phone will not send any response The default value will be 0 0 0 0 which means the phone will accept all NOTIFY check sync messages coming from everywhere This parameter shall be either an IP address or a domain name ...

Page 220: ...low Feature Activation A Through the WebGui This feature can not be configured through the Web B Through Telnet For this purpose a new parameter has been created described as follow sip set auth_notify_sync_srv Max 127 chars To configure open a command line console and telnet the phone C Through APS ...

Page 221: ... start But in scenarios where the APS must be done by DHCP NTFY check sync is not enough because pre configuration has a higher priority than the options obtained by DHCP So a new parameter will now be used to recognize when a NTFY check sync needs to force the reboot of the phone This parameter will be located in the Event header of the NOTIFY like Event check sync default no reboot only APS prec...

Page 222: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 214 of 308 An example Call Flow where the phone takes the APS configuration from the DHCP options would be ...

Page 223: ...ored in its phonebook A directory entry will have Name Phone number The personal phonebook will use the following XML format ThomsonPhoneBook DirectoryEntry Name Alice Abbot Name Telephone 2200 Telephone DirectoryEntry DirectoryEntry Name Bernard Bishop Name Telephone 2201 Telephone DirectoryEntry DirectoryEntry Name Carol Camps Name Telephone 2202 Telephone DirectoryEntry ThomsonPhoneBook Up to 1...

Page 224: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 216 of 308 And B Through Telnet To configure open a command line console and telnet the phone ...

Page 225: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 217 of 308 ...

Page 226: ... Name Arrh to Foulard Name URL http www server com get32results_1 php URL MenuItem MenuItem Name Roger to Ziad Name URL http www server com get32results_7 php URL MenuItem ThomsonPhoneMenu If the phone could support a mix of these 2 syntaxes the server could send a list of phone numbers followed by a link to the next part of the reply This could make the research more intuitive for the user So we ...

Page 227: ...hp NAME M amp PAGE 0 URL MenuItem DirectoryEntry Name Maldonado Juan Name Telephone 10022382 Telephone DirectoryEntry DirectoryEntry Name Manilla Antonio Name Telephone 10022383 Telephone DirectoryEntry DirectoryEntry Name Marco Tomás Name Telephone 10022384 Telephone DirectoryEntry MenuItem Item next page Item URL http www server com Paging php NAME M amp PAGE 2 URL MenuItem PhoneBook In that cas...

Page 228: ...guinte Volgende previous page Tidligere Предыдущий Precedente Vorig Feature Activation Feature is activated by default all you need is a remote phonebook using this structure You can check this new feature by configuring the remote phonebook like this and uploading to your http server the example provided with this release An example of a normal Call Flow ...

Page 229: ... to an error message other than expected 404 Not Found To be able to set up a simple Login Logout procedure without sending such Subscribe to Dialog event a new parameter will be created 1 If value 0 the phone will skip the Subscription to the dialog event and directly Register with the personal dynamic profile 2 If value 1 Enable Subscribe to Dialog event before Register If the SUBSCRIBE gets a 4...

Page 230: ...er has been included in the sip section of the Common MAC config files to be able to configure the feature Remember the proper APS configuration to activate the Login Logout feature at the highest feature level ipp ManualLog 1 sip SubscribeDilaogBeforeLogin 0 RegEventServer RegEvent sys PSettingURLul http www server com upload php Login_ID LOGIN Passwrd PASSWORD PSettingURLdl http www server com d...

Page 231: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 223 of 308 ipp ManualLog 1 sip SubscribeDilaogBeforeLogin 0 A call flow for reference ...

Page 232: ...05 10 0 0 55 5060 Contact sip 2204 10 0 0 5 Call ID 7b068be424cee3565279b5cb075e248b 10 0 0 5 CSeq 102 INVITE User Agent Asterisk 1 4 11 Max Forwards 70 Remote Party ID Thomson 2204 sip 2204 10 0 0 5 privacy off screen no Date Mon 14 Jan 2008 14 17 14 GMT Allow INVITE ACK CANCEL OPTIONS BYE REFER SUBSCRIBE NOTIFY Supported replaces Alert Info http notused com info Clocks P Asserted Identity sip As...

Page 233: ...laces Alert Info http notused com info Clocks P Asserted Identity sip Asterisk 10 0 0 5 Content Type application sdp Content Length 254 v 0 o root 2036 2036 IN IP4 10 0 0 5 s session c IN IP4 10 0 0 5 t 0 0 m audio 17836 RTP AVP 0 8 101 a rtpmap 0 PCMU 8000 a rtpmap 8 PCMA 8000 a rtpmap 101 telephone event 8000 a fmtp 101 0 16 a silenceSupp off a ptime 20 a sendrecv Sent to udp 10 0 0 5 5060 00 00...

Page 234: ...age summary check sync talk hold Content Type application sdp Content Length 191 v 0 o 2205 499958 499958 IN IP4 10 0 0 55 s c IN IP4 10 0 0 55 t 0 0 m audio 41000 RTP AVP 0 101 a rtpmap 0 PCMU 8000 a rtpmap 101 telephone event 8000 a fmtp 101 0 15 a sendrecv Recv from udp 10 0 0 5 5060 00 00 00 02 908 445 bytes ACK sip 2205 10 0 0 55 5060 SIP 2 0 Via SIP 2 0 UDP 10 0 0 5 5060 branch z9hG4bK6c7d87...

Page 235: ...sian Portuguese Deutsch and now 1 more extra language that can be uploaded by the admin Likewise phone provides 11 tone tables United States France Germany Italy Netherlands Portugal Spain United Kingdom Czech Rep Slovenia Austrian and now 1 more extra tone table that can be uploaded by admin Currently ST20xx only support one additional table for Language and Tone and user can not modify the origi...

Page 236: ... Guide v3 0 Page 228 of 308 You can also do it through Telnet For example to get US or to get English Finally we will have the Templates to create the new tables How to modify the Templates Tone Language template files are txt files and follow XML format ...

Page 237: ...anguage table will be Czech The new language table should be based on Latin 1 Latin 2 Cyrillic and Hebrew character set The character table name must be indicated in the language file in the tag ThomsonLanguageTable ProductName ST2030 S ProductName Country Czech Country Charset Latin 2 Charset ThomsonDisplayString Switch SwitchOFF OFF SwitchOFF SwitchON ON SwitchON Switch Block BlockOFF Odblokovat...

Page 238: ... limit refer to the limit of MMI display LCD Central Line 20 characters ST2030 24 characters ST2022 right upper corner of LCD 6 characters soft keys 6 characters ST2030 7 characters ST2022 Reserved characters should be used as follows within Language and Tone tables amp lt gt apos quot How to upload the Templates Language and tone tables can be uploaded using APS through telnet application or via ...

Page 239: ...ToneTable txt language_table LangTable txt File Syntax for HTTP APS application fw_url http 10 8 1 217 v2030SG 080227 1 59 3 zz config common_config http 10 8 1 217 ComConf2030SG_v1 59 3 txt telcfg http 10 8 1 217 TelConf2030SG_v1 59 3 txt melodies http 10 8 1 217 Melodies txt system_melodies http 10 8 1 217 Sys_Ringtones txt call_waiting_tone http 10 8 1 217 Bellcore_CW txt tone_table http 10 8 1...

Page 240: ...eature Activation Once the files have been uploaded user can activate them by the following means A Through Keypad Only Language table can be changed Menu Config Personalize Lang option Edit choose your own table and save B Through Telnet Only Tone table can be changed C Through APS ...

Page 241: ... activates these services on the server With the SIP MESSAGE method the server could push short messages to the phone indicating its current status These messages will be displayed on the phone s screen A parameter has been created with purpose to avoid attacks Messages coming from other servers which were not the configured one on parameter will be rejected The text contained in the SIP MESSAGE b...

Page 242: ...red in section sip of common or MAC config files For example sip AuthMessageServer 192 168 1 1 or AuthMessageServer domain com Disable Call Waiting Tone This new feature we add the possibility to enable or disable the call waiting tone in such a way that disable call waiting tone produces all the call waiting tones are muted Feature Activation For this purpose a new parameter has been included in ...

Page 243: ...Activation The reordering of the soft keys only can be configured using APS The soft keys order is indicated in section sys of common or MAC config files Each function or service is associated to a soft key It is the administrator responsibility to ensure a function is not used twice or is missing The function names syntax is independent from the language table In case the function name is modifie...

Page 244: ...garding Early media and RTP policy so far was 18x with sdp triggers RTP to be played whereas 180 ringing without sdp triggers local ringing signal generation Some systems however have been found with call flows incompatible with this policy For this reason a parameter has been created in order to decide whether a 180Ringing will generate local ringing or will continue playing RTP previously negoti...

Page 245: ...corresponding to the early media session is present Setting Earlymediatype parameter to 1 phone will continue playing RTP stream corresponding to the early media session even if a 180 Ringing no sdp response is received sip Earltmediatype 0 switch to local ringing generation if 180 no sdp is received Or sip Earlymediatype 1 do not switch to local ringing if 180 no sdp is received and still playing...

Page 246: ...tting is a typical application in call centers When the employee arrives at work he takes place in front of any free phone he presses login key on the ST2030S then enters his login and password When this feature is enabled behaviour will depend on active SIP profile as follows In Substitution scenario phones have one active profile which they will normally use can be profiles 1 2 or 3 plus a backu...

Page 247: ...erver uri in RegEventServer parameter in common or MAC file ipp ManualLog 1 sip RegEventServer MyRegEventServer Or via Web GUI in section Advanced Voice Settings Advanced where it is necessary to enable Support manual login logout to fill RegEventServer field This field contains the user part of the registration events server uri and the domain is automatically added when you enter Domain Name Ser...

Page 248: ...aking the shared line and the second to be informed about the status of this shared line idle seized progressing active held held private bridged active and bridge held Enriched Display A new screen and some softkeys are available specifically for this feature The screen shows the status of the shared line as soon as there is an active call in any of the phones using the same Shared Call Appearanc...

Page 249: ...e 241 of 308 Or by APS in sip section of both Common or Specific MAC config files with the new parameter SharedCallAppearance 0 by default inactive 1 to active sip SharedCallAppearance 1 The rest of the configuration will be done by your BroadSoft accounts administrator ...

Page 250: ...headset or handset and turning the phone into idle state It can be configured to wait x seconds before the hang up is done If the value of x is set to 0 phone understands that this feature is deactivated Obviously this doesn t enter in conflict with the signalling since the count of seconds stars after a BYE is received If the phone hangs up automatically and the handset is not physically on hook ...

Page 251: ...er introduces the number of seconds he wants the phone to wait after the BYE for hanging up 0 to deactivate Call Park Type This is not exactly a new feature but a new way of supporting traditional Call Park and Park Retrieve From now on there are 2 modes for implementing them The first set by default is the one recommended by draft sipping service examples and the other one is quite similar to a b...

Page 252: ...e dialog identifiers it has to send an INVITE with Replaces header again to the previously parked party Mode 1 Call park is achieved by st20xx sending a REFER message to the other party equal to the one sent if a blind transfer to the Park extension was done Park Retrieve is achieved by st20xx sending an INVITE message to the park extension This one will manage the rest of signalling to finalize t...

Page 253: ... followed to make sure the process will work properly You can skip those steps for which requisite is already met by your phone This is a generic procedure for both conversions from SIP to MGCP and from MGCP to SIP 1 Upgrade the boot code to v1 11 2 Upgrade the dsp code to v1 01 3 Upgrade to the SAME protocol type version supporting Protocol swap SG older version must upgrade to SG v1 54 2 MC olde...

Page 254: ...est step turns off the ringer Feature activation This is always active it s a new behaviour rather than a feature Just pressing the volume keys when st20xx is ringing will adjust the volume for the rest of the current ringin and for the nexts until next change Ignoring Firmware update In the INF file if the name of the Firmware starts with the letter X lower or upper case or is empty the IP Phone ...

Page 255: ...l calls This new behaviour is used by some servers e g BroadSoft to implement Click to call facility where the party that appears in the call as From URI shouldn t ring as the To does Feature activation It can t be activated or deactivated This new supported feature doesn t enter in conflict with any other It s implicitly activated when receiving and INVITE of this kind The Call Info header field ...

Page 256: ...e by theirselves Feature activation This feature can be configured via web with a new flag or by the APS files with a new parameter in Config Files either common txt or mac txt ConferenceMode 0 Local is the default mode or 1 for Network Conference Which is placed in sip section and set to 0 by default Managing Network Conference With Network Conference activated phone is registered a bit different...

Page 257: ... different but similar in concept information This is thought for Attended Transfer where refer to header included in REFER message has to contain the URI of the target This will have to be configured in the phone which transfers transferor and allows it to be compatible with more servers in what is related to Attended Transference The two options are 1 Populating it with the Request URI of the me...

Page 258: ...Check phonebook Domain name For users who use to registered the phone in different accounts with different servers or at least domain names this can be use to get more freedom of action when storing numbers in phonebook There is a flag which can be activated or deactivated and basically decides if the phone will check the domain name or just the user part to recognise phonebook entries both on inc...

Page 259: ...ew flag 1 Call from to 1234 my_domain will be recognised by phone as phonebook entry 1234 any_domain showing its assigned name Flag inactive 2 Call from to 1234 my_domain will JUST be recognised by phone as phonebook entry 1234 my_domain showing its assigned name Flag active 3 Phonebook entry storaged as 1234 no domain included will always be recognised showing assigned name both in incoming calls...

Page 260: ...ll of the event packages it supports Talk event The Allow Events header in the 180 Ringing indicates to the Application Server that our phone supports remote call control primitives When the user e g handling a PC selects the incoming call and clicks on talk an event is sent from the call client to the Application Server indicating that the user is requesting that the incoming call be answered The...

Page 261: ... Phone ST2030s SIP Administrator Guide v3 0 Page 253 of 308 Persistent VLAN This is an improvement in VLAN configuration via DHCP This is deeply explained in VLAN provisioning via DHCP pdf placed in the same folder as this ...

Page 262: ... BLF from now on referred to as User Based BLF This feature is taylored to Broadworks environments The main difference from administrator point of view is the dynamic provisioning via NOTIFY of all the supervised parties contained in an URI List versus static provisioning for User Based BLF Feature activation In order to have List oriented BLF active APS or web gui can be used Please note default ...

Page 263: ...ith your server configuration Parameter Start Spare Fk indicates the first function key which will be dynamically provisioned This parameter by default is automatically set to Multiline 1 If you want to keep some keys reserved for speeddial please change this value When you press Apply and reboot the phone it will subscribe to the list and fill in automatically the function key table ...

Page 264: ...meric from Current_Max_Multiline 1 to the number of function keys available Meaning n Fn will be the first position to be automatically filled in via List oriented BLF dynamic provisioning Default value Current_Max_Multiline 1 Current_Max_Multiline Value 1 to 10 Meaning number of simultaneous calls the phone will handle BLF is not possible with keys assigned to multiline that is why this parameter...

Page 265: ...ul for Provisioning scenarios with more than one model using a similar strategy for provisioning parameter transport using options 66 67 150 ST2030 will send option 77 in all DHCP DISCOVER and DHCP REQUEST messages The content delivered by ST2030 within this option depends on the protocol loaded Hence it will be Thomson ST2030S or Thomson ST2030M As an example this is what would be seen with a pac...

Page 266: ...omodate to environments in which these features are not supported Feature activation Web GUI and APS can be used to control these features In the admin Web GUI go to Advanced Call Feature page 2 new entries can be found Transfer to voice mail corresponding to TrMail soft key Pick up call on another phone corresponding to PickUp soft key You can tick untick the options to enable disable the feature...

Page 267: ... Meaning 0 Transfer to Voicemail softkey will not appear on phone screen 1 Transfer to Voicemail softkey will appear on phone screen Default default value is 1 Pick_up_call Values 0 or 1 Meaning 0 Call Pickup function is disabled Softkey will not appear on phone screen 1 Call Pickup function is enabled Softkey will appear on phone screen Default default value is 1 Example ipp Transfer_to_voice_mai...

Page 268: ... call progress status To overcome this situation a control flag is provided to administrators So they may decide whether to show call progress indication in this early state Feature activation APS is currently used to control this setting Involved APSarameter is described in next paragraph Keyword definition and usage The parameter governing this feature included in the ipp section is Disable_call...

Page 269: ... look unfriendly to users An option has been implemented to be able to hide phone number in idle screen Feature activation APS is currently used to control this setting Involved APSarameter is described in next paragraph Keyword definition and usage The parameter governing this feature included in the ipp section is Hide_Phone_Number_Display Values 0 1 Meaning 0 the phone displays its phone number...

Page 270: ... as it is not disabled by APS This functionality can be used to emit emergency calls In this case the user is directly directed towards an urgent number when he pickups the phone For example this can be used in an elevator which is blocked Feature activation APS is currently used to activate deactivate this feature via the parameters described in next paragraph Keyword definition and usage The par...

Page 271: ... to all Agents and only picked up by one of them whereas it is not desirable to have all other phones of the group announcing a missed call Feature activation APS is currently used to activate deactivate this feature via the parameter described in next paragraph Keyword definition and usage The parameter governing this feature included in the ipp section is HideMissedCall Values 0 or 1 Meaning 0 M...

Page 272: ... is enabled In previous versions default device was handsfree speaker mic In Call Centre environments it makes more sense to use headset for this purpose Feature activation Web GUI or APS are currently used to control this feature Please note the Autoanswer timer must be different from 0 for Autoanswer to be activated In the web gui go to Advanced Advanced section Involved APS parameters are descr...

Page 273: ... Page 265 of 308 Keyword definition and usage The parameter governing this feature included in the ipp section is AutoAnsMode Values 0 or 1 Meaning 0 Autoanswered call routed to handsfree 1 Autoanswered call routed to headset Example ipp AutoAnsMode 1 AutoAnsTimer 2 ...

Page 274: ... some countries have a particular and varying switching time which makes it difficult to handle internally on a global basis In order to overcome this problem a new value for the existing parameter is created When this setting is in place phone will add one hour to NTP received time Feature activation Web GUI or APS are currently used to control this setting In the Web GUI go to Advanced SNTP sect...

Page 275: ...yncTime 1 NTP address source configuration In previous ST2030 versions NTP server address was either taken from the DHCP server or from stored values if DHCP server was not serving this parameter This feature allows the administrator to decide which will be the source of NTP address Feature activation APS is currently used to control this setting Keyword definition and usage The parameter governin...

Page 276: ...pZoneNum 50 NtpSyncTime 1 Information shortcut Menu long press The purpose of this feature is to facilitate Support tasks by granting fast access to basic phone information HW and FW version MAC and IP address etc This information was already provided by pressing User Information Now access to this submenu is also available by long pressing Menu key ...

Page 277: ... own state to supervisor phones 2 Functionality Mechanism used for BLF is SUBSCRIBE NOTIFY messages described in RFC 3265 The device will subscribe to the state of the extension of interest and receive status notifications from this extension or from the proxy in order to drive the LEDs 2 1 High level technical description When the phone is initialized it will send out a SUBSCRIBE message to the p...

Page 278: ...ssing a key whose LED is off phone in idle mode state void performs a call to the corresponding phone Pressing a key whose LED is on phone busy state confirmed performs a call to the corresponding phone a normal call Pressing a key whose LED is blinking phone ringing state early performs a call pickup of the corresponding phone 2 2 2 During a call or conference Same behaviour as in idle mode excep...

Page 279: ...ST2030s VoIP Business Phone ST2030s SIP Administrator Guide v3 0 Page 271 of 308 To configure the function keys visit Advanced Call features and click on Function keys ...

Page 280: ...nistrator is able to setup The line type Line normal speedial or Supervised Line Supervised behavior described above The corresponding extension 3 2 Provisioning files APS Feature keys are configurable using configuration files either common or MAC specific and syntax is the same for both These parameters as can be checked in ST2030S_Config file syntax document and sample files will be included in...

Page 281: ...p0ha0 To sip 2205 lan net user phone Call ID 3c2675eaad57 2fjnztudzq25 ST2030 CSeq 1 SUBSCRIBE Max Forwards 70 Contact sip 2200 10 0 0 1 2051 line xjqldyhz Event dialog Accept application dialog info xml Expires 3600 Content Length 0 The UA 2200 lan should receive the 200 OK to the SUBSCRIBE above Received from udp 10 0 0 5 5060 at 19 10 2005 12 35 57 280 580 bytes This turns the LED corresponding...

Page 282: ...params xml ns dialog info version 19 state full entity sip 2205 lan net dialog id dummy call id feb21493 d84a9bd6 192 168 0 113 local tag 6yln5cag4d remote tag fe9c856f35980aao0 direction recipient state early state local identity sip 2205 lan net identity target uri sip 2205 lan net local remote identity sip 22052 lan net identity target uri sip 22052 lan net remote dialog dialog info The UA 2200...

Page 283: ...The UA 2200 lan should send the 200 OK to the NOTIFY above Received from udp 10 0 0 5 5060 at 19 10 2005 12 36 04 050 580 bytes Page 7 de 9 This turns the led BACK OFF NOTIFY sip 2200 10 0 0 1 2051 line xjqldyhz SIP 2 0 Via SIP 2 0 UDP 10 0 0 5 5060 branch z9hG4bK 05f4e06451c0349ccf9fb79c55280932 From sip 2205 lan net user phone tag 6sam28oefu To sip 2200 lan net tag gumvap0ha0 Call ID 3c2675eaad5...

Page 284: ... look for it within previously downloaded system ringers Example Alert Info MyMelody8 will trigger MyMelody8 system 2 2 Void or not understood Alert Info When ST2030 receives a void or not understood Alert Info header it plays a default Distinctive ringing melody which is not configurable Example of a void Alert Info Alert Info will trigger Default Distinctive ringing melody Example of not underst...

Page 285: ...r specifies how the ST2030 SIP handles the Alert Info header and parameters in SIP when the phone has already an active call In this case the header will determine which Call Waiting tone will be played 3 1 Description The same behaviour as in chapter 1 will be applied The difference is the phone will look for the tones within previously downloaded Call Waiting Tones instead In case the header is ...

Page 286: ...ded in the information file inf within the parameters system_melodies call_waiting_tone in config section Please check ST2030 AutoProvisioning V0026 pdf for details Some examples of melodies and call waiting tones and their usage within an inf file can be found in this release package APS sample files folder ...

Page 287: ...itiate a call The user can consult the phonebook when the telephone is idle but also when he is engaged in a conversation Example 1 The User enters Dup as a search string 2 The phone displays 2 results Dupond and Dupont 3 The user selects Dupont 4 The phone displays the telephone number of Dupont 5 The user chooses to call Dupont 6 The phone places the call 2 Server specifications 2 1 General stru...

Page 288: ...RCH The string to search most likely the first letters of the last name of the person we want to lookup the telephone number Some of those parameters will be sent by the telephone in the query request Here is an example of an HTTP request that would be sent by the phone in order to lookup in the phonebook all the names that start by Dup http www server com search php IP_ADDR 192 168 1 23 MAC_ADDR ...

Page 289: ...Telephone Telephone See following paragraphs for some examples 2 4 Answer to the request from the server 2 4 1 No answers If the server doesn t find any answers to the result of the query it will send back to the phone this XML page ThomsonPhoneBook XML page ThomsonPhoneBook ThomsonPhoneBook ...

Page 290: ...k 2 4 3 More than 32 results to the query If the server finds more than 32 answers the phone won t be able to displays all the results at once This is why the server won t send all the answers back to the telephone He will instead send a list of URLs where the phone will be able to fetch the results by block of 32 entries ThomsonPhoneMenu XML page ThomsonPhoneMenu MenuItem Name Arrh Foulard Name U...

Page 291: ...R IP MAC_ADDR MAC NAME SEARCH In those URL if some pattern starting with the character are found and they match some predefined strings they are replaced by the corresponding values Here are the conversions IP replaced by the IP address in decimal Ex 192 68 0 1 MAC replaced by the MAC address in hexa Ex 000E504EA77B SEARCH replaced by the entry of the search request EX dup An example of config fil...

Page 292: ...g a softkey or the OK button He is of course also able to cancel his search Thomson Telecom Inventel Yellow Pages Select Cancel 3 4 2 SIP The PBX or network based phonebook s are displayed along with the Personal Phonebook that is inside the ST2030 The user will be able to browse in the list of phonebooks using the up and down keys and select one of them using a softkey or the OK button He will of...

Page 293: ...s information The phone will display the names of the contact in a list The user will be able to browse the list of answer using the up and down keys He will have 3 softkeys which will enable the user to directly call the contact display his number or go back to previous screen The phone displays in the list the content of the XML Name tag of each entry XML Directory XML of the list If the Dial so...

Page 294: ...evious listing of the results of his query André Dali 0175008348 Dial Return If the user selects the softkey Dial the phone will initiate a call to this contact If the return softkey is selected the phone will display the previous page 3 11 Calling an entry in the phonebook When the users orders the phone to call a contact the phone directly dial the number as if it was typed and validated on the ...

Page 295: ...ed in another Technical document Syntax of ST20xx Configuration file It is issued in the firmware release package Enable Telnet service By default the Telnet service is disabled for security reasons So the Telnet service must be enabled before trying to open a telnet session on the phone Enter the following URL on you web browser http ip_address_of_the _phone telnet html Then enter the username an...

Page 296: ...88 of 308 Then check off the Telnet Server to activate it Open a Telnet session In Windows OS Click on Start select Execute type cmd then press Enter In the CMD window type telnet ip address Enter the usename and password Login default administrator Password default 789234 ...

Page 297: ... 080619 1 62 3 zz Tftp2 Upgrade a number of defined files See below tftp2 telcfg X X X X filename f F tftp2 melody X X X X filename tftp2 sys_melody X X X X filename tftp2 cwt_melody X X X X filename tftp2 listparms X X X X filename tftp2 listlangtable X X X X filename Language index tftp2 langtable X X X X filename tftp2 listtonetable X X X X filename Country index tftp2 tonetable X X X X filenam...

Page 298: ...or Version Info Show phone info administrator info sip show reg Show registrar info administrator sip show reg Ping Ping the specified Host ping X X X X t n Count administrator ping 192 168 1 3 Reset to default Use the following procedure to reset the phone to factory default settings Commands Description Example sys set rel 0 ffs format ffs commit ffs commit flash clean nmm reboot immediate Reset...

Page 299: ...eway address Check these parameters with your system administrator Your call partner cannot hear you OR You cannot hear him The handset cable is not correctly plugged in Ensure that the handset cable is correctly plugged into the handset and the telephone Time is not the one you ve programmed Time is automatically specified by the network Ask your system administrator Phone needs to be rebooted me...

Page 300: ...stable ringer volume 3 x x x In 1 5 range DTMF In Band Deactivated x x Out of Band RFC 2833 Activated x x Ring tone number 1 x x x x x In 1 4 range Audio video quality Voice Quality Voice Activity Detection VAD Deactivated x x Comfort Noise Generation CNG Deactivated x x Acoustic Echo Cancellation AEC Activated x x Packet Loss Compensation Activated x x Jitter buffer type Adaptive x x Can be Fixed...

Page 301: ...CP client Activated x x x Subnet mask blank x x x Default IP gateway blank x x x IP address or Domain Name CA Address blank x x x IP address or Domain Name DNS server blank x x x IP address or Domain Name Backup DNS server blank x x x IP address or Domain Name RTP port 41000 x x Same port for sending and receiving voice packets Yes x x RTCP port 41001 x x NAT UPnP IGD Deactivated x x STUN server b...

Page 302: ... ringtone txt tone_table ToneTb txt language_table langtable txt Example of file INF MGCP provision_mode provision_mode auto_provisioning application fw_filename v2030MEC_fw zz dsp_filename v2030_dsp_ver_ zz boot_filename v2030_boot_ver zz deckfile deckfile MEC 060104 abrege thd deckfile MEC 060104 call thd deckfile MEC 060104 config thd deckfile MEC 060104 default thd deckfile MEC 060104 filtrage...

Page 303: ...CaLogPrefix Check_phonebook_domain_name 1 Disable_call_progress 0 Hide_Phone_Number_Display 0 HideMissedCall 0 LanguageType 0 LocalMusicOnHold 1 ManualLog 0 OptionVisible 8191 PasswordString 0000 PhoneLock 0 Pick_up_call 1 Ringer_default_vol 4 Ringer_lock 0 RingToneMP1 0 RingToneMP2 0 RingToneMP3 0 RingToneMP4 0 Suppress DomainName Flag 1 Transfer_to_voice_mail 1 TransfOnRingFlag 0 net DNSSrv1 0 0...

Page 304: ...lgBK1 0 ConnectReuseFlgBK2 0 ConnectReuseFlgBK3 0 ConnectReuseFlgBK4 0 ConferenceMode 0 ConferenceFactoryURI conf CallParkType 0 CLIPDisplayPrior ppreferred 1 passerted 2 remoteparty 3 from 4 CalledDisplayPrior dialed 1 passerted 2 remoteparty 3 CallPkupFlg local CallPkupSC CallFwdFlg local CallFwdOffSC CallFwdAlwaysSC CallFwdBusySC CallFwdNoAnswerSC CallParkFlg local CallParkSC CallRetreiveSC Cal...

Page 305: ...meFlag1 0 DisplayNameFlag2 0 DisplayNameFlag3 0 DisplayNameFlag4 0 DiversionHeaderFlag 0 ExpireTimeMP1 3600 ExpireTimeMP2 3600 ExpireTimeMP3 3600 ExpireTimeMP4 3600 ExpireTimeBK1 3600 ExpireTimeBK2 3600 ExpireTimeBK3 3600 ExpireTimeBK4 3600 Earlymediatype 0 HGOnSC HGOffSC HGOnSV HGOffSV MissedCallSummary 0 OutBoundProxy0 OutBoundPort0 5060 OutBoundType 0 ProfileName1 Profile 1 ProfileName2 Profile...

Page 306: ... ReTransTimer2 4 RegisterFrequencyMP1 600 RegisterFrequencyMP2 600 RegisterFrequencyMP3 600 RegisterFrequencyMP4 600 RegisterFrequencyBK1 600 RegisterFrequencyBK2 600 RegisterFrequencyBK3 600 RegisterFrequencyBK4 600 REQ_RUI_with_port 1 RFC2833 1 RFC2833_rtp_pltype 96 RFC3262 0 RandomCSeqFlag 0 SubscribeDilaogBeforeLogin 1 RandomRTPPortFlag 0 RegEventServer ServiceDomainMP1 ServiceDomainMP2 Servic...

Page 307: ...P2 5060 sip_pxy_srv_portMP3 5060 sip_pxy_srv_portMP4 5060 sip_pxy_srv_portBK1 5060 sip_pxy_srv_portBK2 5060 sip_pxy_srv_portBK3 5060 sip_pxy_srv_portBK4 5060 SubscriptionExpire 3600 SubscriptionExpireCB 60 SharedCallAppearance 0 SCAMainLinePrivate 0 Specific_IP_flag 0 HeaderCompact 0 subscribe_event 0 sw_anon_reject 0 sw_CF 0 sw_CFA 0 sw_CFNA 0 sw_CFB 0 sw_not_disturb 0 sw_call_park 0 sw_notify_au...

Page 308: ...MailRingSC4 TEL1Number TEL2Number TEL3Number TEL4Number TransportFlgMP1 0 TransportFlgMP2 0 TransportFlgMP3 0 TransportFlgMP4 0 TransportFlgBK1 0 TransportFlgBK2 0 TransportFlgBK3 0 TransportFlgBK4 0 TransferUseContact 1 URLTypeMP1 0 URLTypeMP2 0 URLTypeMP3 0 URLTypeMP4 0 URLTypeBK1 0 URLTypeBK2 0 URLTypeBK3 0 URLTypeBK4 0 USRPhoneFlg 1 UnRegister_priorFlgMP1 1 UnRegister_priorFlgMP2 1 UnRegister_...

Page 309: ...Type 0 BLFListSipUri L sip CountryCode US config_sn 200402190001 Current_Max_Multiline 10 CodecJitterBufMult g711a 1 2 4 g711mu 1 2 4 g729 1 2 4 g723 1 2 4 CodecPktime g711a 10 g711mu 10 g729 10 g723 30 CodecAdaptivePlayout g711a 1 g711mu 1 g729 1 g723 1 DisableCWtone 0 Dialednum_timeout 4 dtmf_mode_flag 1 EmergencyDialPlan 911 11x 1 2 8 FeatureKeyExt01 L sip FeatureKeyExt02 L sip FeatureKeyExt03 ...

Page 310: ...t33 L sip FeatureKeyExt34 L sip FeatureKeyExt35 L sip FeatureKeyExt36 L sip FeatureKeyExt37 L sip FeatureKeyExt38 L sip FeatureKeyExt39 L sip FeatureKeyExt40 L sip FeatureKeyExt41 L sip FeatureKeyExt42 L sip FeatureKeyExt43 L sip FeatureKeyExt44 L sip FeatureKeyExt45 L sip FeatureKeyExt46 L sip FeatureKeyExt47 L sip FeatureKeyExt48 L sip FeatureKeyExt49 L sip FeatureKeyExt50 L sip FeatureKeyExt51 ...

Page 311: ...og 1 regDND 0 ua profile 0 cfu 0 dnd 0 sf 0 hg 0 FeatureKeyOpt25 dialog 1 regDND 0 ua profile 0 cfu 0 dnd 0 sf 0 hg 0 FeatureKeyOpt26 dialog 1 regDND 0 ua profile 0 cfu 0 dnd 0 sf 0 hg 0 FeatureKeyOpt27 dialog 1 regDND 0 ua profile 0 cfu 0 dnd 0 sf 0 hg 0 FeatureKeyOpt28 dialog 1 regDND 0 ua profile 0 cfu 0 dnd 0 sf 0 hg 0 FeatureKeyOpt29 dialog 1 regDND 0 ua profile 0 cfu 0 dnd 0 sf 0 hg 0 Featur...

Page 312: ...og 1 regDND 0 ua profile 0 cfu 0 dnd 0 sf 0 hg 0 FeatureKeyOpt63 dialog 1 regDND 0 ua profile 0 cfu 0 dnd 0 sf 0 hg 0 FeatureKeyOpt64 dialog 1 regDND 0 ua profile 0 cfu 0 dnd 0 sf 0 hg 0 FeatureKeyOpt65 dialog 1 regDND 0 ua profile 0 cfu 0 dnd 0 sf 0 hg 0 FeatureKeyOpt66 dialog 1 regDND 0 ua profile 0 cfu 0 dnd 0 sf 0 hg 0 NormalDigitFlag 1 PCallLogURL PSettingURLdl PSettingURLul Phonebook1_url Ph...

Page 313: ...HTTPServer AutoprovisionTFTPServer AutoprovisionTimeDays 0 Autoprovisionstarttime 00 00 AutoprovisionTimeSpan 0 AutoprovisionRetryPeriod 30 qos DHCPVLANid1 1 DHCPVLANid2 1 DSCP1 46 DSCP2 40 DSCPdata 40 TOS 160 VLANid1 1 VLANid2 1 VLANTag1 6 VLANTagdata 6 ftp FTPID FTPPWD ntp NtpDaylight 1 NTPFlag 0 NtpIP NtpMode 0 NtpSyncTime 1 NtpZoneNum 23 pppoe PPPoEID PPPoELCPMod 2 PPPoELCPTimer 60 PPPoEPWD PP...

Page 314: ...17 66 118 137 2427 caip3 ca 217 66 118 137 2427 caip4 ca 217 66 118 137 2427 nat_keep 1 nat_keep_timeout 90 rgw 218 97 191 86 rgw_use_ip_addr 0 net DNSSrv1 202 96 209 5 DNSSrv2 168 95 1 1 DSCPflag 0 ESWITCH_LAN 1 Gateway 218 97 191 81 ipwan 218 97 191 86 MaskWan 255 255 255 240 TelnetSrv 0 VLAN 0 WanModFlag 0 sys CountryCode FR Phonebook1_url Phonebook1_name TelnetID administrator TelnetPWD 789234...

Page 315: ...ent is the same as common_config file except the parameter config_sn xxxxxxxxxxxx which need to be changed for each APS update Files Deck only MGCP Until version 1 61 4 11 files MC 080620 abrege thd MC 080620 call thd MC 080620 config thd MC 080620 default thd MC 080620 filtrage thd MC 080620 log thd MC 080620 main thd MC 080620 phonebook thd MC 080620 renvoi thd MC 080620 register thd MC 080620 s...

Page 316: ... 3 1 THE IP PHONE PHYSICAL FEATURES 12 TABLE 3 2 DEFINITIONS OF SOFT KEYS 15 TABLE 3 3 DEFINITIONS OF LED 16 TABLE 4 1 OPERATIONS OF MODE SWITCH DURING CALL 18 TABLE 4 2 CHARACTER INPUT METHOD TABLE 32 FIGURE 5 1 OPERATION MENU LCD DISPLAY 34 FIGURE 8 1 RINGTONE CONVERTOR 81 FIGURE 8 2 RINGTONE CONVERTOR 82 FIGURE 8 3 RINGTONE COMPOSER 82 FIGURE 8 4 RINGTONE COMPOSER 83 End of document ...

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