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installation, use and maintenance guide
Mon Amour
PROBLEM
POSSIBLE CAUSE
SOLUTION
THE TEMPERATURE OF
THE APPLIANCE DOES
NOT RISE
ROOM TEMPERATURE THERMOSTAT SET TOO LOW, APPLIANCE OPERATES
INTERMITTENTLY
THE APPLIANCE NEEDS TO RUN FOR MORE HOURS AT A
HIGHER POWER; SET A HIGHER ROOM TEMPERATURE
THE ROOM IS TOO LARGE, THE WALLS ARE COLD
THE APPLIANCE SHOULD OPERATE FOR MORE TIME AND WITH
MORE POWER
PELLETS OF DUBIOUS QUALITY
CHANGE TO AN APPROVED TYPE AS INDICATED IN THIS USE
AND MAINTENANCE GUIDE
CEILINGS TOO HIGH OR PRESENCE OF STAIRS THAT DISPERSE THE HEAT
ELSEWHERE.
SEPARATE THE SPACES OR RUN THE APPLIANCE AT HIGHER
LEVELS FOR LONGER PERIODS OF TIME
THE APPLIANCE IS OFF
BUT THERE ARE
UNBURNT PELLETS IN
THE BRAZIER
PELLETS HAVE RUN OUT IN THE TANK WHILE THE APPLIANCE IS RUNNING
THE “NO PELLET – CLEAN BURNER” ALARM IS SHOWN ON THE DISPLAY
CLEAN THE BRAZIER AS INDICATED IN THIS USE AND
MAINTENANCE GUIDE, THEN FILL UP THE TANK WITH PELLETS
EXCESSIVE DRAUGHT IN THE FLUE OUTLET
THE “NO PELLET – CLEAN BURNER” ALARM IS SHOWN ON THE DISPLAY
HAVE THE FLUE OUTLET DRAUGHT CHECKED AND IF
NECESSARY MAKE THE APPROPRIATE MODIFICATIONS
THE TIME DOES NOT
REMAIN IN THE MEMORY
THE BUFFER BATTERY INSTALLED IN THE CONTROL PANEL IS EXHAUSTED
REPLACE THE BATTERY
THE HOURLY PROGRAM
IS NOT COMPLIED WITH
THE USER HAS NOT ENABLED IT
PRESS THE CLOCK BUTTON TO ENABLE IT AS INSTRUCTED IN
THIS USE AND MAINTENANCE GUIDE
THE BUFFER BATTERY INSTALLED IN THE CONTROL PANEL IS EXHAUSTED
REPLACE THE BATTERY
AN ERROR HAS BEEN MADE WITHIN THE PROGRAMMED CYCLE: A SHUT OFF
TIME HAS BEEN SET BEFORE THE START TIME
VERIFY THE TIMES SET IN THE CHRONO SCREEN
AFTER A FEW HOURS OF
OPERATION A DEPOSIT
APPEARS ON THE GLASS
THIS PROBLEM OCCURS IN NEW PRODUCTS AND IS CAUSED BY THE
EVAPORATION OF SOLVENTS PRESENT IN THE SILICONE
CLEAN THE GLASS WITH NITRO THINNER
IF THE REMEDIES SUPPLIED HERE DO NOT SOLVE THE PROBLEM YOU HAVE ENCOUNTERED OR IF YOU REQWUIRE SPARE PARTS
CONTACT AN AUTHORISED TECHNICAL SUPPORT CENTRE
