7
Troubleshooting
Log Entries
Thermo Scientific
Surveyor PDA Plus Detector Hardware Manual
101
Log Entries
This section describes the various log entries that are possible when operating the Surveyor
PDA Plus Detector from Xcalibur.
To access the error log from your data system
Choose
Surveyor PDA Plus > Direct Control
from the Surveyor PDA Plus Instrument
Setup view. Click the
Information
tab. Click
Request Log
to retrieve the information
from the detector and display it.
The diagnostics Event Log chronologically records messages relating to detector or system
problems. There are three categories of messages:
•
•
•
Critical Failure Messages
Critical failure messages indicate that the PDA cannot perform its function properly. If a
chromatographic run is in progress when a Critical Error occurs, the data might be corrupted
or lost, and the run terminates. Possible Critical Error messages include:
• Filter Wheel misaligned
• Failed to turn on the Deuterium lamp
• Failed to turn on the Tungsten lamp
Warning Messages
Warning messages indicate a problem that should not affect the chromatographic run.
Possible warning messages include:
• Run started while instrument not calibrated
• Error trying to send to a null queue
• Error trying to receive from a null queue
• Socket failed to receive data
• Socket failed to send data
• Data in EEPROM was corrupted
Note
For further information, document the log entry and contact Thermo Fisher
Scientific technical support.
