Thermo Scientific Orion Star
™
and Star Plus Meter User Guide
EN-58
General Troubleshooting
Problem:
The display freezes and the measurement values will not change .
Solution:
The meter is in the AUTO-READ measurement mode (the AR icon will
appear in the top, right corner of the display) . Press
to start a new
reading or select another measurement mode in the setup menu .
Problem:
When I press
the meter displays
.
Solution:
The meter is printing and cannot enter the calibration mode until the
printing is done . This should rarely occur if the meter is set to a 9600
baud rate . If the meter is at a lower baud rate, the delay will be longer .
Problem:
The meter did not accept the change I made in the setup menu .
Solution:
After making a change in the setup menu, press
until the arrow
icon points to the top line (confirms the change) and then press
to save the change and return to the measurement mode .
Problem:
How do I abort a calibration?
Solution:
Press and hold
to abort any meter operation and return to the
measurement mode .
Problem:
The printout is a string of numbers and units with commas .
Solution:
The output format in the setup menu is set to the computer output
or the printer baud rate is set incorrectly in the setup menu . Change
the output format to the printer output in the setup menu . Change
the baud rate to the correct value for the printer that is being used .
Problem:
When I press the stirrer button, the stirrer doesn’t work .
Solution:
The current stirrer setting is off . Set the speed to 1 through 7 in the
setup menu .
Problem:
The timed measurement time entry screen does not appear in the
setup menu .
Solution:
The meter is in the AUTO-READ or continuous mode . When the meter
is set to the timed mode, the next setup screen will be for time entry .
Problem:
I cannot tell if I have the Orion Star Plus meter or the Orion Star meter .
Solution:
When the meter is powered on, the Star Plus meters with enhanced
features will display
with the meter revision number
(
or similar) and proceed to the measurement mode .
Troubleshooting
Summary of Contents for Orion Star
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