Telvue HyperCaster User Manual Download Page 122

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TelVue

HyperCaster

User

Manual

v6.0

August

2017

121

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Summary of Contents for HyperCaster

Page 1: ......

Page 2: ... and B100 SDI Broadcast server up to 4 HD SD channels AIO All In One B2000 and B100 models Virtual HyperCaster Because the TelVue HyperCaster is in constant development this document may not cover the most recent features and enhancements For the most up to date instructions please refer to the TelVue Knowledgebase online at http telvue com kb hypercaster For older software versions please refer t...

Page 3: ...tions 60 Program Switch Event 61 Program Playout Event 63 Program Overlay 65 Program Record Event 68 Program Stream Event 70 Program Input Event AIO Only 71 Scheduling Conflicts and Ripple 73 Unschedule an Event 74 Copy Program Blocks 75 Import and Export events 76 Native CSV Formatting 77 Event Actions 79 Graphic Overlays 82 Graphics Tickers 83 Graphics Bugs 88 Graphics Snipes 89 Graphics Emergen...

Page 4: ...Configuration 126 Server Management 126 SNMP Support 132 Switch Configuration 133 User Management 135 Version and Configuration 138 Backups 139 Typical Use Cases 139 Controlling What Appears in the Program Guide 139 Extending an IP Capture without Re Entering Metadata 140 Live Streams 141 Publishing Your Schedule to Other Media 142 Schedule Ads 143 Scheduling a Live Switch Event whose Actual Durat...

Page 5: ...d Do not locate the product where persons can walk on or come in contact with the power cord 7 Determine that the cumulative power requirements of the server plus other equipment in the rack do not overload the supply circuits and or wiring 8 If using a power strip or similar supply make sure the power requirement of the chassis plus the cumulative power draw of any other equipment in the rack do ...

Page 6: ... document but looking up Port Forwarding online for your router brand and model will help Ports marked optional mean the function is optional If you want to use that function you must forward port access Port Protocol Forward to Server Out Function 20 21 FTP TCP optional optional File Transfer via FTP 22 SSH TCP required required Secure remote support upgrades and monitoring 80 HTTP TCP optional o...

Page 7: ...g a firewall and remote access Map the Samba Network Drive If your server will not be used on a network skip to Configure the User Interface Configure the User Interface Start the User Interface TelVue recommends Mozilla Firefox version 14 or higher Microsoft Internet Explorer versions 8 or higher Google Chrome version 16 or higher Apple Safari version 4 0 or higher 1 Using a PC or Mac on the same...

Page 8: ...figuration screen 5 Configure the channel s for your HyperCaster by editing the channel configuration 6 If this HyperCaster is connected to a switch edit the switch configuration You can name the devices on the input and output ports 2017 TelVue Corporation 16000 Horizon Way Suite 100 Mt Laurel NJ 08054 HyperCaster is a registered trademark of TelVue Corporation 800 885 8886 http telvue com ...

Page 9: ... or take actions regarding that element including links to the embeddable External Schedule website program guide The current state is refreshed each time the Dashboard page is refreshed in the browser and automatically every 5 seconds HyperCasters with the IP Capture feature or AIO encoding feature will show an additional Feed field on the right side of the Dashboard which shows at a glance what ...

Page 10: ...s normal at certain times for your installation you might hide it so the media disk warning does not mask other health issues If you want to include a component again select it from the drop down list at the top of the column and click the Show Health Item button If you do not have admin privileges the Hide column is not displayed Health Criteria the name of the component Status how the component ...

Page 11: ...information includes Channel Name quick link to the Edit Channel page which is described in the Config section Next Programming Gap the amount of time remaining until the next unprogrammed slot in the schedule up to 24 hours from now If the server is currently in a programming gap the application displays this If you have enabled continuity it plays during programming gaps Schedule quick link to t...

Page 12: ...ic RSS 2 0 like feed that describes what is currently playing on the channel The listing depends on your browser but typically includes the program name date and time of broadcast and a description from the content metadata Click your browser s Back button to return to the Dashboard Next Up the name thumbnail start time and end time of the next program scheduled to run in the next 24 hours RSS Nex...

Page 13: ...ng if you had not locked the switch Note When manual switch detection has been set to Off in Switch Configuration the server ignores faceplate front panel switch changes Input Columns The switch input columns are headed with IN1 IN2 etc You can rename them via Switch Configuration If breakaway is enabled the letter A is shown in the audio input columns and the letter V is shown in the video input ...

Page 14: ...investigate whether your full playout chain can support variable mux rate content In many Cable and IPTV environments transport streams often must have a constant multiplex rate note however that does not mean the video elementary stream must have a constant bit rate and must be uniform across all encoding properties on files and streams played out The downstream equipment receiving these streams ...

Page 15: ... transcoding and multiplexing programs mentioned below are capable of working with Transport Streams that include H 264 though this sometimes requires an upgraded version of the utility If you are working with H 264 video you should start from the Transport Stream presets provided in the transcode programs below and then tailor it to your system s specific requirements If you have any questions on...

Page 16: ...can upload content to your Media Library by dragging and dropping the video files over any Internet connection and then distribute these videos to your HyperCaster channels with a single click If you do not have a TelVue Connect account the following instructions apply Organizing Content on the Server The HyperCaster supports a folder directory structure with sub folders for content management and...

Page 17: ...button to set FTP mode to Active 4 Make sure the Allow Fall back to other transfer mode on failure box is checked 5 In the FTP Keep Alive section make sure the Send FTP keep alive commands box is checked 6 In the Settings tree click on the Passive mode page 7 Make sure the Fall back to active mode box is checked 8 Click OK to save the settings and exit Running FTP with FileZilla Before using FTP t...

Page 18: ...as is from the original file including video bit rate Audio is preserved as is from the original file including audio bit rate for AC 3 MPEG 1 Layer II and AAC audio Other audio formats are converted to MPEG 1 Layer 2 for MPEG 2 video and AAC for H 264 video NOTE If utilizing the transmux feature of the HyperCaster first please confirm that the audio formats above are supported by the end decoding...

Page 19: ...e network to the HyperCaster The utility automatically ingests all titles on the DVD as MPEG 2 Program Streams and adds them to the application s content library Note This utility supports only the VIDEO_TS format These instructions are for Windows and Mac based systems but are readily adapted for use with Linux and other operating systems with drag and drop capability Note This utility only requi...

Page 20: ...mport them one at a time DVD Import can import them as a group of multiple titles or as a single merged title The files titles will all be based on the subfolder name so they will be easier to find on the Content list Importing Multiple MPEG Files To import each title as a separate MPEG file follow the DVD Import procedure above The name you give the subfolder will begin all the titles on the MPEG...

Page 21: ...evise a program for example and want to upload the newer version without the hassle of having to reschedule it all over again How is this done Once you ve established the ftp connection with your broadcast server you ll see the replacement_files folder in the import tree of vol1 The import media folder to which you normally upload new content will reject any file with a duplicate filename The impo...

Page 22: ...files to create continuity playlists of video files to create placeholders for content you don t have yet and to perform bulk actions on selected content such as deleting or categorizing Tools at the top of the Content page from left to right 1 Search for videos by filename keyword description category media type or source 2 Click on the right side of the search field to open the Advanced Content ...

Page 23: ...to the database is considered readable writable and deletable i e the content file can be edited and resaved written using other software on your network and can be deleted via standard file management tools Once the content file has been added to the HyperCaster database it is labeled as read only It cannot be edited or resaved written and can be deleted only via the Web Application content manag...

Page 24: ...thumbnail will show a Play icon in the upper left corner Pop up Preview Player in HyperCaster User Interface Clicking on the thumbnail will pop up a preview player in a lightbox right in the interface which you can choose to view full screen In the player s control bar you can also control the speed of the preview up to 10x faster than real time 2017 TelVue Corporation 16000 Horizon Way Suite 100 ...

Page 25: ...ou can also see how much disk space your previews are taking and if that is a concern you can Delete All Existing Previews If you leave the Create Content Previews enabled after deleting existing preview future imported content will create previews Individual preview files can be created or deleted by an administrator from the File Actions menu which can be accessed in two ways From the main Conte...

Page 26: ...wever if you archived files BEFORE enabling content previews previews are only created at the time of local import and so would NOT be available You could restore a file from archive to generate a preview if needed if one was not already created prior to archiving For the optimal preview experience including the ability to preview at faster speeds a web browser with HTML5 video support and H 264 v...

Page 27: ...s installation does not use program codes enter the name of the program as it should appear in the Program Guide Program Code If program codes are used in your workflow enter a code that distinguishes what program this is You can search on program codes in combination with a keyword search Episode If this installation does not use episode codes enter the name of the episode as it should appear in ...

Page 28: ...25 mpg If the content is currently scheduled you cannot change the filename Video Trim You can either trim the video using the Preview or entering in and out times Read How to Trim a Video for more detailed instructions Private To keep this content on your private list so it is visible only to users with Admin privileges and yourself check this box Preview Video The video can be previewed at the t...

Page 29: ...m page for more details To return to the Content page from the Show Content page click on the Content tab at the top of the screen or on the Save and Return button Content Tabs Extended Metadata The Extended Metadata tab will only show if the content is from TelVue Connect It displays information like Connect Contributor Connect VOD links and extra metadata from Connect such as Brief Title Rating ...

Page 30: ... link below to open the following popup Recent Events the last five times the file was scheduled for content To see more history click on View More Past Events at the bottom of the page The Recent Events section includes status information for the content such as whether it was completed started late or ended early Content File Actions The Content File Actions menu can be accessed either by right ...

Page 31: ...gories any programming categories in which this file appears as selected by the operator To put this file in a category check the appropriate box or boxes To set up categories use the Content Management section of the Config page Export Export to the legacy TelVue CloudCast service via Turbo If using the new CloudCast VOD in TelVue Connect use the Upload option instead Upload When synched to a Tel...

Page 32: ...you have one Use this option to remove outdated content from the server Once a file has been deleted you can reuse the filename Content that is scheduled is used as continuity or is part of a playlist cannot be deleted To delete files select them and click the Delete button The application asks for confirmation If you are sure you want to delete these titles from the content list and server click ...

Page 33: ...TelVue Connect Provider Connect Owner Filter by TelVue Connect Owner Connect Organization Filter by TelVue Connect Organization Added Select the time period that bests describes when this content was added to your server Time periods range from 5 minutes ago to 7 days ago If the content was added more than 7 days ago select Anytime Storage Location Search any online or near line archive that is in...

Page 34: ...ppear in the content metadata Sort By Date Added Filename or Duration Sort Order Descending or Ascending Press Search The Web Application displays the content that matches your search terms If all results of the search are not displayed select a larger display number up to 100 from the drop down list at the top of the page If you don t see the content you wanted adjust the selections in one or mor...

Page 35: ...ought onto the server If you purge the file and re import it the play count is preserved Create Ingest Date Time the date time and day of the week the content file was captured or imported onto the server For a program placeholder this shows the expected ingest date time and day of the week T Tuesday Th Thursday Delete At if this file is scheduled for deletion from the system this field shows the ...

Page 36: ...oints for the video As you do you will see the timing changes reflected in the File Information window on the left of the Show Content page Click on the time marker s forward backward buttons to move the start or end points forward or backward one second at a time 2 Offset Runtime or Start Trim End Trim 2017 TelVue Corporation 16000 Horizon Way Suite 100 Mt Laurel NJ 08054 HyperCaster is a registe...

Page 37: ... ends enter 1 57 00 or click on Calculate Max Duration as described below Calculate Max Duration This utility subtracts the offset from the untrimmed length of the file to get the runtime without any end trim Click on the words Calculate Max Duration to use it If you want the runtime to be less than the max duration change the entry in the Runtime field after calculating the Max Duration Start Tri...

Page 38: ...down list check on or off to add or remove these files from a specific category Export Export to the old TelVue CloudCast Upload Upload to TelVue Connect and the new TelVue CloudCast app Archive Ability to archive to a NAS Add to Playlist Purge Purging files removes them from the content list but keeps them on the server Content that is scheduled is used as continuity or is part of any playlist ca...

Page 39: ... library to an integrated TelVue Connect account in order to distribute directly to the new CloudCast app 1 Synch your HyperCaster with a specific user in your Connect account by adding Connect to your Remote Server configuration For a fully automated workflow the Connect Admin User used in the Remote Server configuration should have its Auto Transcode setting within Connect set to Always for the ...

Page 40: ... video that is pushed from the HyperCaster will appear in the TelVue Connect Media library but will need to be manually transcoded to your VOD format before it can be used in a CloudCast player For manual transcoding i Go to your Connect Media Library ii Choose Transcode from the media actions menu next to the chosen media iii Select the Transcode format and click Transcode iv You can monitor prog...

Page 41: ...cter b If Description is blank use Program or Name if Program blank iii Connect Description 1 HyperCaster Description iv If the user chooses a Series Playlist or Category from the HyperCaster interface this will be reflected in the video when it is transferred to Connect b If you have Continuous Synchronization enabled on the HyperCaster under Config TelVue Connect then any content uploaded from t...

Page 42: ...sign on the left side of the Content page The Add TBD Program screen is displayed The information on the Show Content page of a TBD file is different because the content is not yet on the server The page shows the placeholder s expected properties Fill in the fields with information about the program Program Metadata Program Required unless program codes are in use The placeholder for the program ...

Page 43: ...itional Metadata Location Required if Require Location for Unattached Content is checked in Configuration Content Settings Contributor Required if Require Contributor for Unattached Content is checked in Configuration Content Settings The name of the person company or other entity that supplied this content The Add TBD Program function does not capture or import the content Use the Record tab or y...

Page 44: ...n the name of the Series or on the Edit icon in the Actions column It will take you to the Edit Series page To delete the Series click on the Delete icon To list the episodes that make up this Series click on the items icon To create a new Series click the Add New icon The Add Series screen is displayed 2017 TelVue Corporation 16000 Horizon Way Suite 100 Mt Laurel NJ 08054 HyperCaster is a registe...

Page 45: ...g metadata fields of each content file created Filename Program Episode Program Code Episode Code Description d Zero padded Day of the month 01 31 e Blank padded day of the month 1 31 d Non padded day of the month 1 31 A Day of the week Monday Friday a Abbreviated day of the week Mon Fri m Zero padded month of the year 01 12 _m Blank padded month of the year 1 12 m Non padded month of the year 1 1...

Page 46: ...o continue Doing so will delete all existing future TBD episodes and re generate episodes from the new rule Any episodes that were added manually that do not match the new rule defined will not be regenerated Playlists A playlist is a list of content that can be scheduled as continuity to play in a looping sequence rather than playing just a single content file as continuity Playlists cannot be sc...

Page 47: ...e Actions column of the previous Playlist listing page Manage the Playlist Videos can be added removed and re ordered from the Playlist Items page Use the Search features to find thumbnails Drag and drop the thumbnails from the Search Results column on the left of the screen to the playlist area To change the order of items in the playlist drag the item s icon to the place where you want it or cha...

Page 48: ...ist go to Config Channels Edit Channel From the Continuity panel choose a playlist You will be shown the checkbox to randomize that playlist Archiving The HyperCaster can be integrated with your own near line NAS or SAN storage array This feature makes it easy to expand storage capacity by connecting to an existing or outside archive server Once integrated the archived content is tracked in the sa...

Page 49: ...en up a popup with the following options 1 Archiving content to one or more Archive Servers and 2 Option to Delete Aftewards which will delete the local online version from the HyperCaster after the Archive action is completed All archiving actions are performed as Tasks in the background and you can see the real time progress on the Tasks tab Archived material can be searched from the Advanced Se...

Page 50: ...is when scheduling offline content to make sure you are scheduling enough in advance to ensure the file is retrieved prior to the start of the event Scheduled content that is still Offline is highlighted on your schedule with a slight fade out on the schedule entry text Offline scheduled content will also show up in the Missing File Report XML feed and System Health based on the time window to be ...

Page 51: ... server in an RSS like format The actual display depends on the browser you are using and may include Content filename typically with a link to the Show Content page When the content most recently played Date and time the content record was last updated Content categories To return to the User Interface click on your browser s Back button Record or Capture If you have a HyperCaster AIO or if your ...

Page 52: ...er on the Content page for the program you want to record select it from the drop down list Record Duration the duration of the recording in hours minutes and seconds HH MM SS If left blank or set to 00 00 00 it will default to 20 00 00 You may stop the capture and save the file at that point at any time by clicking on the Stop Capture button Auto Delete Date Use a Calendar icon to select a date f...

Page 53: ...us Size the size of the content file Larger files typically require more time to normalize Queued at the date and time the HyperCaster scheduled the background task Started at the date and time the HyperCaster began the task Most tasks are begun almost immediately Completed at the date and time the HyperCaster finished the background task Most tasks are finished in a few seconds If a background ta...

Page 54: ...le by dragging and dropping video thumbnails from the slider on the left on to the scheduling panel on the right One or more scheduled events can also be dragged from one place in the schedule to another This reschedules moves the events Completed events can be selected so that they may be used as a basis for block copy paste or to drag and drop schedule in the future Should you accidentally drag ...

Page 55: ...O will also display available Inputs Switch Output HyperCaster AIO only where applicable displays a list of available switch outputs Streams To schedule an external stream first select Stream from the Media Stream pulldown at the top left of the Calendar View page The same scrollbar that previously displayed media thumbnails will now display a list of available streams To schedule a stream Drag th...

Page 56: ...a series if available in the metadata Source the source of the playout or event such as a filename or feed Start the exact time the playout or event will start in HH MM SS format Stop the exact time the playout or event will end in HH MM SS format Duration the length of time this event will run in hours minutes and seconds If the event is starting late or ending early the duration shown will be sh...

Page 57: ...rver from one month to 5 minutes ago or anytime This can help you avoid content that has been played recently or find content you want to run frequently Play Count Select a range corresponding to how many times the content has been played on the server This can help you schedule content that a sponsor expects your installation to play a certain number of times or avoid content that you have played...

Page 58: ...hedule unchanged Copy and Paste Click on the Block Copy button to open the same copy paste functions you have in the Classic View You can also use the standard Ctr click copy paste functions on a Mac or PC To select a block click on the first line of programming then Shift click on the last line of programming in your chosen block To copy that block to a new timeslot Cmd C All items in the block y...

Page 59: ... hyperlinked fields click on the underlined hyperlink at the top of the column Checkbox allows you to choose one or more events for an action by checking the box To deselect an event click in the checked box to uncheck it To select all events on the page not necessarily all titles on the system click the check box in the top header all events on the page will be automatically selected Note To sele...

Page 60: ...iately after this one The link exists for an event as long as there is a time gap between that event and the next playout or stream event p Playout allows you to schedule a playout event after this event The p link is displayed as long as there is room in the schedule for a playout between this event and the next event that will play through the server s Stream allows you to schedule a stream even...

Page 61: ... form MM DD YYYY End Date to see a different end date up to one year from now for the programming list click on a Calendar icon or type in a date in the form MM DD YYYY From the earliest time of the day you want to see To see events starting after midnight 00 00 00 type the time in the boxes using 24 hour format To the latest time of the day you want to see To see events ending before 11 59 PM 23 ...

Page 62: ...n unlock for that switch output To schedule a switch event from the Programming page use the Add Switch Event button and enter information about the date and time 1 On the Dashboard make sure the output port you plan to use is unlocked 2 On the Programming page click the Add Switch Event button The Schedule Switch Event page is displayed 3 Fill in the fields on the screen as described below Port S...

Page 63: ...sed A switch event need not have a Program Code Episode Code the code for this episode if applicable Program The name of the program as it would be displayed in the Program Guide If you need to change it for example to correct a misspelling click in the box and type the changes Episode If the file is part of a program series and each episode has a name it is displayed here If you need to change it...

Page 64: ...le settings you chose in Config Schedule Configuration your TelVue server uses either Offset and Duration or Start Trim and End Trim to determine where file playout should start and stop and how long the playout should be Offset The application fills in the content file s duration from the metadata To change the offset for this playout only enter a new offset in the form HH MM SS The offset in the...

Page 65: ...YYYY up to one year from today Time Enter the start time in HH MM SS format using 24 hour time For example 1 00 PM is 13 00 00 Play Immediately To start playout as soon as the Save button is clicked check this box Cancel Conflicting Events Check this box if you want the current event to take precedence over any previously scheduled events Optional Recurrence See the Recurring Events section of thi...

Page 66: ...cker or Snipe from the Programming page click the Add Overlay Event button and enter the Overlay s scheduling information 1 Fill in the fields on the screen as described below Channel Overlay Channel Select a channel from the drop down list Overlay Select either a Bug Ticker or Snipe from the drop down list Duration Fill in the time you want to display the graphic Overlay on the channel in hours m...

Page 67: ...me To play the file every day click Daily which will check all the boxes To uncheck all the boxes click None There is a one year limit on recurring playouts Until Date Use a Calendar icon to select the last day for the recurring playout If you are playing the file on several days of the week it will play on the last day up to and including the date you select There is a one year limit on recurring...

Page 68: ...ecurring event to open the schedule of each associated event Edit a Recurring Event Modifying a recurring event will bring up a prompt asking if the user wants to change all events in the recurrence or just the one event If a single event is changed without updating the entire recurrence the event will be removed from the recurrence schedule excluding it from further changes to that recurrence 201...

Page 69: ...ction is displayed only in systems with the IP Capture feature or HyperCaster AIOs with encoding Channel select the channel to be recorded Pick from an available Encode channel for file encoding Pick from an available Capture channel for IP feeds Feed Select a feed or input source from the drop down list You can configure your feeds on Configuration Feeds Live Streams You can configure your inputs...

Page 70: ...s 23 59 59 If your installation anticipates a longer recording contact TelVue Support Record Immediately To start the recording as soon as the Save button is clicked check this box Auto Delete Auto Delete Date Use a Calendar icon to select a date for the recorded file to be deleted from the server Time Enter a deletion time for the recorded file in HH MM SS format using 24 hour time For example 1 ...

Page 71: ...e button to add the recording to the schedule 4 The server checks for errors If none are detected the Programming page is displayed with the new recording Program Stream Event The Add Live Stream Event feature is available only at installations that are configured for streaming From the Programming page click the Add Stream Event button and enter information about the date and time On the Programm...

Page 72: ...are used in this installation Episode Code Enter a code that distinguishes what episode of a series this is if episode codes are used in this installation Program If this installation does not use program codes enter the name of the program Episode Enter the name of the episode if applicable and if this installation does not use episode codes Description Enter a detailed description of the stream ...

Page 73: ...s the Save button is clicked check this box Cancel Conflicting Events Check this box if you want the current input to take precedence over any previously scheduled events Optional Recurrence Day of Week Check one or more boxes to the left of the day of the week to repeat the stream on that day To repeat this stream every day click Daily which will check all the boxes To uncheck all the boxes click...

Page 74: ...Scheduling Conflicts and Ripple You can schedule several types of events at once as long as they do not conflict with one another For example you can schedule a playout and an overlay to run at the same time Likewise you can run a playout on one channel and a live stream on another channel Scheduling a playout and a live stream for the same channel at the same time however can cause a conflict If ...

Page 75: ...nt starts at 20 00 05 then all subsequent playouts will start 5 seconds late until midnight or until the application finds a gap of 5 or more seconds whichever comes first Ripple pushes playout stream and AIO input events forward but not overlay events Ripple Conflicts Backward If there is an empty time slot before the conflict this will move the event earlier into the schedule Cancel Conflicting ...

Page 76: ...o open the following pop up window If you previously created and named a block of programs you can choose one from the pulldown menu on the right If you do not choose a previously Saved Block the currently selected events will be used Continue to the Paste section where you will enter the Start Date Time and Channel information and decide whether or not to cancel conflicting events To paste to mor...

Page 77: ...uested by Annenberg Media It supports only Channel 1 and uses the format filename start time Annenberg files cannot have a header row d Protrack a third party format used for integrating with third party broadcast traffic systems This format supports the Protrack raw log document format for scheduling playouts and switch events For imports the log header must contain the TelVue channel name For sw...

Page 78: ...lso provides a simple way to copy large scheduling blocks Native CSV Formatting The Native CSV format can be used to import a schedule via the programming tab or by way of the import native hot folder on the server It may also be exported from the server via the programming tab modified and re imported Required Output The server channel on which the video will be played Date Date of event in MM DD...

Page 79: ... the file Switch Command Example of a switch from source 2 to output 1 is B002 001 Tips on using Excel to help in scheduling Excel will recognize the date column B and time column C as date and time values But when doing any calculations on them you want them to behave as a combined date time so that for example you properly roll over any midnight boundaries So in each cell you want to do a calcul...

Page 80: ...the right side of the Programming screen in Classic View You may view any event and edit or add events associated with an event that has not yet happened For example you can modify playout until it begins playing Shortly after the event has started the Modify option changes to View When an action for a specific event is selected the Web Application opens the appropriate screen and automatically fi...

Page 81: ... some information about an event click its Modify action The information displayed is identical to the information completed when the event was added but includes the event s status Pending or Scheduled The event is scheduled but has not yet happened It can still be modified Started The event is currently playing or happening It cannot be modified If you need to stop the event go to the Dashboard ...

Page 82: ...ying the event click the Save button to return to the Programming page or click the Cancel button to return to the programming page without changing anything Event Actions Adding Subsequent Events Use the action symbols to schedule other events Playout Schedule a playout event after this event s Stream Schedule a stream event after this event 0 Overlay Schedule an overlay event ON TOP OF this play...

Page 83: ...rs in a HyperCaster SDI or HyperCaster Analog model A Ticker is a text crawl overlay that can be used to run a message across the television screen during a broadcast A Bug is a graphic usually the station logo which can be placed anywhere on the screen but is usually placed discreetly in one corner A Snipe is an automated on screen message that is most commonly used to promote upcoming programs o...

Page 84: ...particularly useful for stations that are not using multicast If you want to customize for each channel you can fill out each resolution tab manually But manually specifying any value on a resolution tab will prevent that resolution from being automatically scaled and populated So if you update one tab those changes do not automatically carry over to the other versions If you do update your graphi...

Page 85: ...of your message From HyperCaster v5 2 onward you can design a ticker with a foreground image e g station logo that displays on top of your text crawl Scroll down the editing interface to reveal all the editing tools for Foreground and Background ticker graphics There are Tool Tips throughout the interface with more detailed explanations of each feature Also any change you make in the settings will...

Page 86: ... to cross the screen 3 The Text Separator field allows you to insert any characters you want to use to separate the end of your message from the beginning If you leave this blank your message will be separated with a hyphen 3 Background Properties 1 You have two options for the ticker background a colored background ribbon with optional transparency and border or an image of your choice 1 Color ch...

Page 87: ...e guidelines to preparing the graphic background 1 Graphic must be png with a transparent hole of proper aspect ratio through which the video will appear 2 For example if you are going to squeeze an HD video back into a 1920 x 1080 HD frame you could create a graphic hole of 1440 x 810 aligned to top right of screen like so Upload the image to Background Properties select Image To the left of the ...

Page 88: ...the full output size 5 Foreground Image Properties 1 The Foreground Image will always layer on top of your ticker text 2 Upload a transparent png image file Note you will need to size the image to your liking before uploading 3 Position you r Foreground image 6 Text Design 1 Font Choose your font style size weight and color 2 Drop Shadow Set your Drop Shadow options by selecting the pixel thicknes...

Page 89: ...f this is the case set the Alpha to 1 4 Save your settings 5 Turn the bug for the desired channel On and your bug will be live Bugs can also be scheduled in and out using the Add Overlay Event button in the Programming Classic View Squeezeback Properties as of HyperCaster v6 0 and ProVue v3 0 you can add a squeezeback effect to overlays which resizes and repositions the live video window according...

Page 90: ...ic such as an L bar with a transparent window in the Image Properties field Or if you want both squeezeback graphic and text create a Ticker Overlay instead Upload the L bar as a Background graphic and the Bug as a Foreground Image Graphics Snipes Snipes are automated on screen messages that are most commonly used to promote upcoming programs on a TV channel but can be used to display other forms ...

Page 91: ...olor plus a border optional and set the width height and placement of that band of color As with the tickers you get three color choices Font Background and Border You can set the transparency of the background ribbon using the slider widget in the color picker Squeezeback Properties as of HyperCaster v6 0 and ProVue v3 0 you can add a squeezeback effect to overlays which resizes and repositions t...

Page 92: ...Y 0 Width 1440 Height 810 You can also drag the gray squeezeback window to position and drag the corners or sides to resize Note To superimpose a Bug on this graphic you can use the Foreground Image feature below Save your changes and this overlay can be scheduled just like any other Overlay Event Whenever the overlay triggers video will be squeezed back based on the settings and when the overlay ...

Page 93: ...on Properties Select the default duration for how long the Snipe should stay on the screen This is used to auto populate the duration when scheduling a snipe Optionally enable a fade in effect when the snipe triggers by setting the fade in duration in milliseconds for example 1000 would be 1 second If you want to start with a blank slate it is best to fine tune and review each resolution that you ...

Page 94: ...onsole allows a TV station administrator to grant key personnel e g the police department the mayor s office the authority to compose a text ticker message that crawls across the screen overlaying any ongoing video programming with no interference or access to the rest of the broadcast server s management interface With this feature your town s emergency management team can reach your viewers quic...

Page 95: ...sed overlays will re appear on air While an Emergency Ticker is active the page header for all application users will display Emergency Ticker ON AIR To stop an Emergency Ticker manually simply return to the Emergency Console and click the Stop Emergency Ticker button Emergency users can edit their user profile for example to change their password by clicking their username in the upper right of t...

Page 96: ...hannel from the drop down list Feed Select a feed from the drop down list This is available only in systems with the IP Capture feature First Run Only To display only events that are running for the first time check this box This lets you show how much unique programming you have run Repeats Only To display only events that are rebroadcasts in this report period check this box Show Select the numb...

Page 97: ...When you have finished selecting report criteria click the Search button The report with the selected criteria is displayed As Run Report Field Headings To sort the report entries click on any underlined heading To reverse the sort order click on the underlined heading again For example clicking on Type displays capture events first Clicking on Type again displays switch events first Day sorts the...

Page 98: ...click on the underlined status to go to the Event As Run Detail for this event Notes brief comments on what happened if the event did not run normally Missing File Report The Missing File Report lists any files that are scheduled to play but have not yet been uploaded to the server database This includes offline files scheduled in the window that have not been retrieved yet from archive storage Pr...

Page 99: ...S format for the full 24 hour day Each event displays the Program Name and Episode Name from the metadata if they were filled in and the event duration X List uses CSV format so your installation can send schedules to TV Guide XMLTV outputs in an XML based format used in several countries to create customized TV schedules Minerva A full Minerva export consists of two data files one that details ea...

Page 100: ... X List schedule will use this program name optional description and category TelVue Connect Report The HyperCaster Reports tab Connect page will display any conflicts that might arise between an event scheduled in TelVue Connect and an event scheduled in the HyperCaster Config Tab The Config tab allows administrators admins users with Admin level privileges to set parameters that act as defaults ...

Page 101: ...ermissions For instance users of a HyperCaster SDI will see a ProVue configuration box users of a HyperCaster AIO will see the IO Ports and Encode Profile sections Administrators 2017 TelVue Corporation 16000 Horizon Way Suite 100 Mt Laurel NJ 08054 HyperCaster is a registered trademark of TelVue Corporation 800 885 8886 http telvue com ...

Page 102: ... guide properties continuity default programming that fills gaps and decoder port properties for any related ProVue Decoders To manage channels click on the channels option in the Config tab The application displays the Channel Setup page with a list of all channels on this system along with the channel Type Bitrate and Current Settings for each channel 2017 TelVue Corporation 16000 Horizon Way Su...

Page 103: ...Description Enter a longer description about the channel that will distinguish it from the others at your installation IP Output Destination IP Address This is initially blank or set to a local IP address Enter the IP address of the device where you want the IP output transport stream to play Destination UDP Port Enter a port number not used by any other streaming applications that may send networ...

Page 104: ...ized transitions Output Ports Displays all ProVue Outputs associated with this channel and their formats If two are displayed then the output of this channel will be simulcast from both output ports simultaneously Content Restrictions Bitrate You can select a bitrate standard or enter your own choice for the bitrate The bitrate you select or enter is displayed in the box Files that exceed this rat...

Page 105: ...p down list Set Multicast TTL If you are multicasting any of your channels you can configure the Multicast TTL time to liv e by going back to the Config Tab Channels Section IP Multicast TTL Enter the number of router hops the system should attempt when forwarding a multica st packet and click the Save button Entering 0 has the same effect as pressing the Cancel button The change will take effect ...

Page 106: ...or playlist the continuity begins to play again after scheduled programming finishes Checking Resume will prevent viewers from seeing the same piece of the continuity clip over and over again To restart the continuity at the beginning of the file or playlist after the scheduled programming finishes leave the Resume box unchecked To resume the continuity at the point where it left off check the Res...

Page 107: ...hen in continuity If your video routing switcher supports breakaway audio you can optionally enabled breakaway and select both the video and audio switch inputs to be used for continuity To enable breakaway go to the Switch Configuration section Playlist Select a playlist to play in a loop when nothing else is playing on this channel If your HyperCaster is controlling a downstream video routing sw...

Page 108: ...ing the category or sub category 2 a description and 3 the option of whether or not to include this in the Program Guide information Name Enter a short descriptive name for the category preferably one word This is what will be displayed on the Programming and Content pages Description Enter a longer description about the category that will distinguish it from any others on the database Include in ...

Page 109: ...Content in the Community category normally appears in the Program Guide and external schedule but PSAs do not The PSA category supersedes the Community category and the recycling announcement will not appear in the Program Guide or external schedule You can add content to a category when adding the content file to the database editing the content metadata or while displaying one or more content fi...

Page 110: ...ding 7 From HC v5 5 you will also see 1 Global Content Search Filter This setting allows you to use your content search filter throughout the application Any content search parameters will be persisted and used when searching content on the calendar playlist or content page Deselect this checkbox to have each content search store its own separate filter 2 Default Sidebar Load Size This setting all...

Page 111: ...click on No Cancel and the application leaves the field unchanged Add To add a new metadata field click the plus icon at the bottom of the screen The application displays the Add Attribute screen Name Enter a short descriptive name for the attribute metadata field preferably one or two words This is what will be displayed on the Programming and Content pages Description Enter a longer description ...

Page 112: ...ou are used to scheduling via CSV this will automatically create TBDs for any item that does not yet have associated content Note your Source name has to match the filename of the TBD content exactly Click on the Save button at the bottom of the screen to save the import settings To return to the Configuration menu without making changes click the Cancel button External Devices External Devices Co...

Page 113: ...ion for captures click on the capture configuration option The application displays the Capture Configuration screen In the more recent HyperCaster models capture has been renamed to record To set defaults for captures fill in the fields Capture Destination Directory Type the path to the folder where you normally want your captures to be saved Leave it blank to default to the directory where conte...

Page 114: ...ed click Save to save the configuration information or Cancel to stop Manage Live Feeds with IP StreamThru TM To manage live feeds click on the Live Streams option The application displays the Feeds screen If there are no feeds the box will be empty From the Actions menu you can choose to Edit Delete Start Stop or Restart this feed To add a new feed click the icon and fill in the fields 2017 TelVu...

Page 115: ... a specific multiplex rate it is up to you to ensure that your incoming feeds match When you have finished click Save to add the feed or Cancel to stop The new feed will be displayed on the list IO Ports HyperCasters with external or internal ProVues display an IO Ports section in the Config Tab The IO Ports section allows you to Configure output port settings including name Channel association fo...

Page 116: ...allows for native HD SD Simulcast where a single Channel is output on two ports automatically down converting as needed for the SD port and up converting as needed for the HD port For non AIO models multiple output ports on independent external ProVues can be added to the same Channel for Simulcast If there is a communication error with the ProVue for a given output port or the output port is not ...

Page 117: ...rough the metadata from the associated Switch event i e for program guide information and allows simultaneously stopping the Input Switch event from the Dashboard To EDIT the IO Ports There are two ways to access the settings for Inputs and Outputs via the Config Tab In the traditional HyperCaster these options can be accessed from the ProVue Decoder page which displays the Ins and Outs specific t...

Page 118: ...tings Name Output Port Choose the IO Port Map the Output to a Channel For AIO Simulcast 2 output ports would be mapped to the same channel with different format settings HD SD Set Output Format Choose the Output format for each channel from a pulldown menu 2017 TelVue Corporation 16000 Horizon Way Suite 100 Mt Laurel NJ 08054 HyperCaster is a registered trademark of TelVue Corporation 800 885 8886...

Page 119: ... 5 0 or higher by going to your Config tab and clicking on About under System If Release doesn t say 5 5 0 contact support telvue com to arrange to have a software update performed Be sure to include in your email when would be the best time and date to do the upgrade considering that playout will be interrupted momentarily 2 If you are running the latest software version click on Config Under Fee...

Page 120: ...he HyperCaster AIO and SDI models Key functions of the ProVue include decoding up and down conversion on air graphics and audio loudness processing In the AIO models ProVue also performs SDI switching and encoding and native SD HD Simulcast Configure the ProVue whether external or internal through the HyperCaster UI 1 Navigate to the ProVue Decoders section under the Config tab and you will see a ...

Page 121: ... name More on that here 6 To ADD an Output or Input go back to the Config Tab IO Ports Choose Inputs or Outputs Click on the Add New icon The HyperCaster will monitor any internal and external ProVue decoders managed in the application as part of the System Health check If communication is lost with the decoder or the 2017 TelVue Corporation 16000 Horizon Way Suite 100 Mt Laurel NJ 08054 HyperCast...

Page 122: ...rver Setup screen The application displays the remote server name description type protocol path and icons for available actions To return to the Config tab without taking any actions click on Configuration at the top of the screen To add edit delete or accept a remote server click on the corresponding icon Add Remote Server To add a remote FTP server for auto transfer options click the New Remote...

Page 123: ...e checkbox for FTP When you have finished click Add to add the server to the list or Cancel to exit without adding the server You are returned to the Remote Server Setup screen Edit Remote Server To edit the settings for a remote server click on the Edit icon in the Action column The Edit Remote Server screen is displayed Edit the fields as you would when adding a remote server Destination Directo...

Page 124: ...rim The Web Application offers two ways to determine where file playout should start and stop and how long the playout should be You will see one or the other when you edit content or schedule playouts To use Offset and Duration leave this box unchecked To use Start Trim and End Trim check this box If you use a nonlinear editor such as Ulead to find trim points use Start Trim and End Trim Default ...

Page 125: ... program guide on a screen in your InfoVue Digital Signage System HyperCaster v5 2 has a custom made feed builder tool that allows you to choose feed parameters and create an InfoVue ready XML feed for the Data Feed Manager Go to Config Scheduling InfoVue Scheduling XML The choices are Number of events how many events to display in the feed Channel choose from pulldown Categories if you want to re...

Page 126: ... for encoding from Input sources All encode events will use this preset to encode the file The presets are as follows MPEG2 HD 1080i 29 97 fps Mux 19Mbps Mux rate Cablelabs profile Audio codec mp2 MPEG2 SD 480i 29 97 fps Mux 3 75 Mbps Mux rate Cablelabs profile Audio codec mp2 H264 HD 1080i 29 97 fps Mux Variable Mux rate Cablelabs profile Audio codec AAC H264 SD 480i 29 97 fps Mux Variable Mbps M...

Page 127: ...o stop the firewall click the Stop button Be sure to start the firewall again when the work is complete Guidelines for Firewall Rules Adding a stream automatically adds a rule to the list If you have remote users add a firewall rule so they can continue using remote access You must be on site to add a rule you cannot add one remotely It is good practice to record your rules such by printing the fi...

Page 128: ...fig users and select a user that you would like the alert emails to be sent too Make sure that user has a valid email address Select the Email notification check box and save Repeat this for any other users as needed Each enabled user will now receive emails in the event of a server state change such as the firewall being disabled or if you have an event scheduled within 4 hours that has no media ...

Page 129: ...e HyperCaster User Manual v6 0 August 2017 128 2017 TelVue Corporation 16000 Horizon Way Suite 100 Mt Laurel NJ 08054 HyperCaster is a registered trademark of TelVue Corporation 800 885 8886 http telvue com ...

Page 130: ...Using DHCP if it is a DHCP or static IP Address Netmask The Netmask value of the network The default value is 255 255 255 0 Activate at boot If this network connection should be activated when the server is booted this entry will display yes Enable multicast If multicasting has been enabled for this network connection this entry will display yes To edit a network configuration click on the Edit ic...

Page 131: ...f the screen Running netstat During troubleshooting you might be asked to run the netstat utility Click the button at the bottom of the Network Configuration Management screen The results of the status check will be displayed on the UI screen Set Samba Workgroup Your server ships with an integrated Samba file sharing server for easy networked access to your digital video files Samba is a standard ...

Page 132: ...vers and database servers to reset so you many lose connection to the application momentarily Trusted Time Servers Enter the IP address of the time server you want your Digital Broadcaster to use to set its clock You might want to use a local time server on your network as the primary source and a public server on the Internet as a backup If using a public NTP server pick one that is close to your...

Page 133: ...s are available via the SNMP protocol To use SNMP to monitor the HyperCaster s System Health set the SNMP Community String as desired You can download the TelVue MIBs from the Download link to import into your SNMP client or NMS system The HyperCaster supports reporting uptime network interface statistics and System Health criteria via SNMP Be sure that the SNMP ports are enabled as desired in the...

Page 134: ... descriptions of the available video switch input ports are listed To change any of them type the new name and brief description in the fields for that input port Audio Switch Inputs The names and brief descriptions of the available audio switch input ports are listed To change any of them type the new name and brief description in the fields for that input port When you have finished entering the...

Page 135: ... same path regardless of what events have been scheduled the operator locks the switch There are two ways to lock the switch With the switch away from the home port go to the Switch section of the Dashboard and click on Lock for the output port you want to lock Manually change the switch path by pressing the buttons on the switch panel Consult your switch operations manual for guidance This table ...

Page 136: ...front panel to move the switch Switch stays locked in that path even if other switch events or playouts are scheduled Must unlock it by clicking Unlock on the Dashboard Use the front panel to move the switch away from the home port then schedule a playout The manual lock overrides the playout so it does not Use the Dashboard to unlock the switch Goes to the switch output scheduled in the Telvue sc...

Page 137: ...r To delete a user from the list such as when an employee leaves the company or installation click the Delete icon The application asks you to confirm the deletion If you are sure you want to delete this username click on Yes OK Otherwise click on No Cancel and the application leaves the user on the list Note Neither psgadmin nor psguser can be deleted Add User Only admins may add a user To add a ...

Page 138: ...ired Enter the user s first name Last Name Required Enter the user s last name Organization Enter the name of the station institution or other organization Some installations use this field for downloaded reports Address 1 Address 2 City State Zip Code Email Phone Enter this optional contact information for the user if you wish User Type There are three types of user roles Default Admin Emergency ...

Page 139: ...ver or content Click on the Add button at the bottom of the screen to add the user to the application To return to the User Management screen without adding a new user click the Cancel button Version and Configuration Version and Configuration is available to users and admins It allows you to see what software and tool versions your server is running provides a tool to install TelVue upgrade packa...

Page 140: ...een The log file will be saved in your vol1 directory folder Backups The server automatically makes a full binary backup every day in a folder under vol1 The backup also stores one week s worth of select columns from the As_Run report and the Program Guide in CSV format You do not need to configure the backup Additionally the RAID disks in the server rack are redundant and hot swappable The system...

Page 141: ...e of the process of getting files onto your B series broadcast server To extend an IP Capture device on a broadcast or archive server without re entering the metadata for the file you plan to encode set the feed name and FTP server to match then set the Master FTP File Server to FTP back to the feed 1 Go to the Content page on the archive or broadcast server where you want to import the content Us...

Page 142: ...department before enabling Live Stream Setup The network stream for a channel will show video playouts only External sources from a video switch or device will not be streamed JPEG images and overlays will not be streamed To configure a channel for network streaming login as an admin and 1 Click the Config tab 2 In the Feeds section click the link for Live Streams to display the Stream Source Setu...

Page 143: ...rogram names and the next air date for each program b Users can also search the Program Guide by keyword to find specific air times of their favorite shows 4 To link to the external Program Guide from your own website HTML code insert code using the following format a href http nnn nnn nnn nnn external_schedule id 10 Schedule For Channel a where nnn nnn nnn nnn is the server IP address and is the ...

Page 144: ...n the playlist start cleanly and that all ads will eventually be broadcast All RoS Ad playouts are logged in the As Run log for billing Example in the illustration below Squirrel is the program Between the three segments of Squirrel are two 1 minute gaps To create the one minute gaps in the schedule click the Modify link in either Calendar View or Classic View and schedule the segments accordingly...

Page 145: ...ately Reports Ads that run in the Continuity Playlist will show up in the As Run Reports as Continuity Playlist events Schedule Ads using Block Copy This method groups several ads to run together as a Block for example grouping four 30 sec ads into a 2 minute block usually to be scheduled in between periods of longer form programming Using the Block Copy Paste feature you can create and name any n...

Page 146: ...ll show up in the As Run Reports as Playout events Ads as individual playout items This method works best when a specific ad needs to run at a specific time Schedule just as you would any other video To play an individual ad into live programming it is recommended to first set the live feed as Continuity then manually play the specific ad 1 Under the Content Tab click on the Ad title to open the C...

Page 147: ...he Dashboard and click the Lock option next to the switch output you want to lock 5 When the live event ends release the switch lock by clicking the Unlock option on the Dashboard The event you scheduled to play at that moment is immediately visible to viewers from its current point according to the schedule Continuing the basketball game example suppose you expect the game to last two hours You c...

Page 148: ...isible on your LAN If you are using hostnames or domain names all servers must be able to resolve DNS for the domain or hostname HTTP traffic must not be blocked to the servers so you can access the browser based interface Inter server communication occurs over the very common SMB Samba or FTP protocols active by default in all versions of Windows Mac and Linux The HyperCaster is typically configu...

Page 149: ...any of the remote content servers and schedules from the single schedule remote server To set up a remote server Click Remote Servers on the Config tab and select the New Remote Server button Select a type of CCMS for schedule remote servers or Content for remote servers Select the protocol type either FTP or SMB Fill out the remaining protocol dependent fields name user etc and select Save 3 Warm...

Page 150: ...on the server the system creates a TBD content record In the Content tab these items have placeholder thumbnails marked TBD These are simply empty content records that have no associated media file yet The HyperCaster will periodically look on any configured content remote servers for a media file that matches each of its TBD s See CCMS Plus Setup for configuration instructions If found it is tran...

Page 151: ...t in this report showing a successful import or displaying any individual error messages vol1 import GDP failed A failed report is created if any schedule entries are not imported successfully The failed report consists of the raw schedule file rows that could not be imported and is named in using the same timestamp scheme as the summary files vol1 import GDP verification The verification files fo...

Page 152: ...e schedule remote server but each child server also creates and saves its own copy of its VER file This is useful to know when we re experiencing connectivity problems Note also warm spares DO NOT write to the top level VER file but still to their serial number specific directory A quick refresher of the verification file locations Each unit writes a VER file locally always in vol1 import GDP veri...

Page 153: ...ection of the Config tab When a missing file is scheduled to play within the threshold the Missing Files system health item will become critical and an email will be sent to all users who have selected to receive notifications The missing files information is available as a report under the Reports tab as well as being part of the Hypercaster API Technical Support Additional information on TelVue ...

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