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Create a copy of an existing service event:
To create a copy of the selected service
event click on the “
Clone
” button. Please
note that the new copy should have a different unique name.
Edit service event settings:
To edit the settings of the selected service
event click on the “
Edit
” button.
Delete a service event:
To delete the selected service
event click on the “
Delete
” button.
Please note that the settings have to be written in the device in order to be applied after a
change is made. For this, click on the “Write”
button.
Event
:
Name
: custom name of the event. The name entered in this section is used for identification of
the given event within the program and in the event logs. The name should not be longer than
20 characters, and the following characters cannot be used: ^ ~ < > = | $ % " '.
Event
: select an event out of the available service events in the drop-down menu.
Available service events:
- GSM error
: this type of event is generated if the device loses the connection with the GSM
network or it is unable to register on the GSM network for at least 60 seconds. Restore
event is generated upon successful registration on the GSM network. Most common
reasons for this type of error are the following: there is no SIM card installed into the device
or the card is not installed properly, the card is damaged or the service is not available on
the SIM card, low GSM signal, the GSM antenna is not connected, insufficient supply
voltage/current.
- GPRS/3G error
: this type of event is generated if the device is unable to establish the
Internet connection for at least 60 seconds. Restore event is generated if the Internet
connection restores. Most common reasons for this type of error are the following: wrong
APN configured or the service is not enabled on the SIM card.
- Low supply voltage
: the device has built-in supply voltage monitoring function.
Low supply voltage event is generated if the supply voltage drops below the configured low
supply voltage threshold for at least 30 seconds. Low supply voltage restore event is
generated when the supply voltage returns above the configured low supply voltage restore
threshold for at least 30 seconds.
The threshold values can be configured in the “
General
”
settings menu.
- Local arming
: this type of event is generated upon arming the device locally via the
contact inputs.
- Remote arming
: this type of event is generated upon arming the device remotely by phone
call, text message, or by the programming software.
- Local disarming
: this type of event is generated upon disarming the device locally via the
contact inputs.
- Remote disarming
: this type of event is generated upon disarming the device remotely by
phone call, text message, or by the programming software.
