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User phone number settings:
You can configure up to 10 user phone numbers (
TEL1
to
TEL10
) for voice calls, SMS sending
and remote control by SMS and calls.
Name
: user name. The name entered in this section will be used upon selecting the notification
channels when configuring events.
Phone number
: user phone number.
Event acknowledgement options
: when the device sends a notification by call, it requires a
confirmation that the notification has been received, otherwise it will retry to deliver the
notification. In this section you can configure the actions required from each user upon receiving
a notification by voice call. Available options:
Accept call to acknowledge
:
notifications will be acknowledged automatically upon
accepting the calls. After accepting the call, wait at least 3 seconds before ending the call.
Reject or accept call to acknowledge
: notifications will be acknowledged automatically if
the calls are rejected by user, and also if the calls are accepted.
Press
to acknowledge
: notifications have to be acknowledged by pressing the star (
)
key on the phone after accepting the call. The device will confirm that it has received the
command by a short signal tone.
Press
to acknowledge or # to stop notification
: notifications have to be
acknowledged by pressing the star (
) key on the phone after accepting the call.
The device will confirm that it has received the command by a short signal tone.
Notification of further users on the given event can be stopped by pressing the hash (
#
) key
on the phone. The device will confirm that it has received this command by three short
signal tones. By pressing the hash (
#
) key, this also confirms reception of the notification at
the same time, so it is not necessary to press the star (
) key too.
By this option it is also possible to cancel all pending notifications for all events by entering
the
device password#
command (e.g.
1234#
) using the phone
’s keys. The
superadmin and admin passwords are both accepted.
Incoming call management
: in this section you can configure for each user what should the
device do when it receives a call from the given user. Independently of the selected option,
receiving a call from a user phone number also generates a service event, which you can
configure separately to control the output(s) or send notifications. Available options:
Accept call and request password
: the device accepts the call which it confirms by a
short signal tone and then the password should be entered in order to accept commands.
The superadmin and admin passwords are both accepted. The user needs to enter the
valid password using the phone’s keys as follows:
9device password#
(e.g.
91234#
).
If the valid password has been entered, the device confirms this by three short signal
tones, otherwise a long signal tone will be emitted. If the command is wrong (missing
or
#
), no signal tone will be emitted. After the password has been accepted, the caller can use
commands as specified in the list of DTMF commands. The device will also identify the
user’s phone number by CLIP service, which makes it possible to perform further actions
automatically upon receiving the call. For this,
an “
incoming call from user
” event should
be configured for the given phone number at the service events.
Accept
call and don’t request password
: the device accepts the call which it confirms by
a short signal tone and then commands can be used as specified in the list of DTMF
commands, without the need of entering the password. The device will also identify the
use
r’s phone number by CLIP service, which makes it possible to perform further actions
automatically upon receiving the call. For this, an “
incoming call from user
” event should
be configured for the given phone number at the service events.
