TELES VoIP Box BRI Series, Reference Manual

Page: 210 / 226

9 Troubleshooting
VoIPBox DSL / VoIPBox BRI – version 21.0.009 Page 210
Reasons
|
The file transmission was interrupted.
|
The system memory is full.
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The wrong file(s) has / have been transferred.
|
Operating system and system files are not from the
same version package, such as 16.1.
|
The files have been loaded into the wrong directory (only
when using FTP for transfer).
Symptoms
|
The system cannot be accessed via GATE Manager.
|
The system can be accessed via GATE Manager, but the
system type that is displayed in the GATE Manager’s
General Page is wrong (i.e. the general page is empty ) .
|
The file size of the updated files does not match the size
of the original files.
|
The system restarts approximately every 2 minutes.
Solution
|
If you cannot reach the system at all via FTP or GATE
Manager, this is because the operating system is no
longer accessible. You need to contact your service
partner for help.