Analysis Procedures
BCR
Analysis
AUTOLOADER LTO3 – User Reference Manual Rev. 1.01
TANDBERG DATA
Page 5 8 of 79
10.3 BCR Analysis
If the server (host) has reported inventory problems relating to inability to read bar code labels, or, if
some or all of the cartridge labels are not being displayed on the RMU (Status ? M e d i a ), use the
following procedure to determine if the BCR needs to be replaced.
1. Check that a supported bar code label (or labels) are being used. Also, check for damaged labels.
2. Check that the bar code function configuration has been enabled properly:
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From the OCP, navigate to BARCODE READER in the Configuration Menu.
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BCR must be configured to ON. If it is OFF, change to ON.
3. Power off the autoloader and remove the BCR.
4. Clean the lens with a lint-free cloth.
5. Check pins and connector for damage.
6. Reinstall the BCR.
7. Power on the autoloader.
8. Perform a re-inventory via the OCP or view the inventory via the RMU to determine if the labels
are now being read.
9. If the BCR is still not functioning properly, replace the BCR.
10.4 Media-Related Problems
If a cartridge will not respond to the UNLOAD command in the Commands Menu, this means that a
cartridge will not unload from the autoloader’s drive.
1. Navigate to UNLOAD in the Commands Menu and press Enter on the OCP.
2. If the cartridge will not eject from the drive, navigate to BULK EXCHANGE in the Commands
Menu and remove all other cartridges from the autoloader.
3. Replace the autoloader.
