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TallyGenicom Intelliprint 9035, User Manual

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TallyGenicom Intelliprint 9035 User Manual Download Page 67

Feb 05

Chapter 3

Troubleshooting

In this Chapter . . .

■

“When Problems Occur” on page 3-2

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“No Power” on page 3-2

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“Cannot Print” on page 3-2

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“Poor Print Quality” on page 3-3

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“Paper Incorrectly Fed” on page 3-9

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“Other Problems” on page 3-10

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“Warning Messages and Error Messages” on page 3-10

Summary of Contents for Intelliprint 9035

Page 1: ...Feb 05 User Guide TallyGenicom Intelliprint 9035 Laser Printer ...

Page 2: ...Apple AppleTalk EtherTalk LaserWriter LocalTalk Macintosh TrueType Apple Computer Inc Banyan VINES Banyan DEC DECnet LN03 VMS Digital Equipment Corporation Hewlett Packard HP PCL HP GL HP UX LaserJet Hewlett Packard Co IBM PC Token Ring International Business Machines Corporation Intel Intel Corporation Microsoft MS DOS Windows Microsoft Corporation Novell and NetWare Novell Inc The ENERGY STAR lo...

Page 3: ...cial Features of This Printer 0 4 Safety Notes 0 5 Chapter 1 Installing the Printer 1 1 About this Chapter 1 2 Installation Location 1 2 Installation Environment 1 2 Unsuitable locations 1 3 When using an ultrasonic humidifier 1 3 Safety Precautions 1 3 Handling the Printer 1 3 Printer Location Requirements 1 4 Printer Weight and Dimensions 1 4 ...

Page 4: ... for UNIX and WindowsDrivers Folder 1 20 TGNET Admin Administration Program 1 21 Locating User Documentation 1 21 Printing a Configuration Summary 1 21 Printing PCL and PostScript Font Lists 1 24 Turning the Printer Off 1 24 Chapter 2 Daily Care 2 1 Main Components and Their Function 2 2 Front view 2 2 Control panel 2 3 Back view 2 3 Internal view 2 4 About Paper 2 4 Usable Paper 2 4 Paper for 2 s...

Page 5: ...and Error Messages 3 10 Warning Messages 3 11 Error Messages 3 12 Chapter 4 Clearing Paper Jams 4 1 Clearing Paper Jams 4 2 At the Paper Trays 4 3 At the Fuser Unit 4 5 At the Toner Cartridge 4 7 At the Duplex Module 4 9 At the paper exit 4 9 At the interior of the top cover 4 10 At the Offset Catch Tray 4 11 Chapter 5 About Consumables 5 1 Available Consumables 5 2 Toner Cartridge 5 2 Regular rep...

Page 6: ... Module 6 9 Paper trays 6 13 Installing Uninstalling the Duplex Module 6 13 Installing the Duplex Module 6 14 Uninstalling the Duplex Module 6 15 Offset catch tray 6 17 Installing Uninstalling the Offset Catch Tray 6 18 Installing the Offset Catch Tray 6 18 Uninstalling the Offset Catch Tray 6 21 Rear tray 6 23 Installing Uninstalling the Rear Tray 6 24 Installing the Rear Tray 6 24 Uninstalling t...

Page 7: ...ucture 8 10 Using the Disk Menu 8 11 Using the Flash Menu 8 11 Using the FLASH SIMM or Hard Disk Option as a PostScript Device 8 12 PostScript Operators 8 12 Device Parameter Sets 8 13 Warmstart ps and Sys Start Files 8 13 Using the Power On Files Feature 8 14 Power on Files Defined 8 14 Collating Saved Jobs and Job Accounting 8 15 Collating Feature 8 15 Saved Jobs Feature 8 18 Job Accounting Feat...

Page 8: ...05 6 34PPM Laser Printer User Guide Appendix A Consumables A 1 Specifications A 2 Printable area A 3 Expected life of Consumables A 3 Toner Cartridge A 3 Fuser unit transfer roll cartridge and feed roll A 4 ...

Page 9: ...Feb 05 Preface In this Chapter Welcome on page 2 About this Manual on page 2 Organization on page 3 Special Features of This Printer on page 4 ...

Page 10: ...x Printer Orientation Throughout this guide the four sides of the printer are referred to as front rear right and left The front of the printer is the side near the control panel and the rear of the printer is opposite the front The left and right sides of the printer are defined as the sides to the left and right respec tively of a person who is facing the front of the printer Conventions This fo...

Page 11: ...that may arise when using the printer and the way of handling them Do not consider the problems as a mechanical breakdown until you have read this chapter Chapter 4 Paper Jams This chapter explains the ways to solve paper jams Chapter 5 Consumables This chapter explains the essential consumables for this printer cautions on using them and the way of replacing them Chapter 6 Optional Accessories Th...

Page 12: ...e tray module Special media such as envelopes and labels can also be used Optional tray module A4 550 sheets is available By adding the optional tray module you can load up to 1 800 sheets for the printer with 34 ppm You can add up to two optional tray modules Enables 2 sided printing by attaching the optional duplex module Network readiness The printer includes an Ethernet Network Interface Card ...

Page 13: ...s page carefully before using the machine Do not place the machine in a hot humid dusty or poorly ventilated environment Prolonged exposure to these adverse conditions can cause fire or electric shock Do not place the machine near heaters or volatile flammable or combustible mate rials such as curtains that may catch fire ...

Page 14: ...h Feb 05 6 34PPM Laser Printer User Guide Special Features of This Printer ...

Page 15: ...e 1 4 Installation Space on page 1 4 Checking the Package Contents on page 1 6 Carrying the Printer on page 1 7 Installation Procedure on page 1 8 Selecting a Display Language on page 1 18 Installing Printer Drivers and Locating User Documentation on page 1 20 Printing a Configuration Summary on page 1 21 Printing PCL and PostScript Font Lists on page 1 24 ...

Page 16: ...erfering with image transfer When condensation occurs leave the printer alone for at least 1 hour to acclimate to the environment before using it Using a power outlet exclusively for the printer Use one power outlet exclusively for this printer If the printer draws power from the same circuit as other large machines such as copiers or air conditioners the fluctuations in the current may cause malf...

Page 17: ...in any impurities in the ultrasonic humidifier Safety Precautions This printer is available in either of the following power specifications 110V and 220V The speci fications that apply to your printer depend on your machine configuration To prevent fire or shock hazards connect the power plug only to a properly rated power outlet Handling the Printer Follow the guidelines below when lifting or mov...

Page 18: ...ation Space Ensure that the printer has enough installation space as shown in the diagrams CAUTION The machine has ventilation holes on the rear and side panels Ensure that the machine is installed with a minimum clearance of 255 mm from the rear vent to the wall 200 mm from the left vent to the wall and 300 mm from the right vent to the wall A poorly ventilated machine can cause excessive interna...

Page 19: ...Feb 05 34PPM Laser Printer User Guide 1 5 Installation Space Top view Front view Side view 255 mm 300 mm 200 mm 402 mm 200 mm 300 mm 255 mm 402 mm ...

Page 20: ...e before installation NOTE Retain the packaging material and box for future use if there is a possibility that the printer will be moved over long distances See Optional Accessories on page 1 1 and the respective user guide of the optional accessories for details on the optional accessories Printer Paper tray A4 150 sheets paper tray A4 550 sheets Toner Cartridge Power cord User guide ...

Page 21: ...ting the printer get a firm footing and bend your knees to avoid possible injuries to your back Carry the printer without tilting it Do not tilt the printer more than 10 degrees to the front back or right left This might lead to a malfunction due to incidents such as consumables inside the printer spilling out NOTE Rear side of the printer is heavier than the front The rear side of this printer is...

Page 22: ...n Installing the Toner Cartridge Tray module A4 550 sheets See Installing the Tray Module on page 6 4 for details Duplex module See Installing the Duplex Module on page 6 14 for details Offset catch tray See Installing the Offset Catch Tray on page 6 18 for details Rear tray See Installing the Rear Tray on page 6 24 for details Installing the Toner Cartridge When installing the Toner Cartridge tak...

Page 23: ...n the drum shutter Although the toner is not harmful to the body wash it off immediately if your hands or clothes are stained with it It is recommended to use up the Toner Cartridge within 1 year after opening it NOTE See Replacing the Toner Cartridge on page 5 4 for details when replacing the Toner Cartridge 1 Open the top cover NOTE Do not touch any parts inside the printer 2 Take the Toner Cart...

Page 24: ... the seal pull it out horizontally The tape might break if it is pulled out diagonally After the seal has been pulled out do not shake or bump the Toner Cartridge 4 Hold the Toner Cartridge by the grip and insert it into the slot inside the printer NOTE Do not touch any parts inside the printer Ensure that the Toner Cartridge is firmly set 5 Close the top cover securely ...

Page 25: ...Paper Loading paper in the paper tray See About Paper on page 2 4 for details on the type and size of paper that can be loaded in the paper tray 1 Place the paper tray on a flat surface 2 Remove the lid of the tray 3 If the base plate of the paper tray is raised push it down ...

Page 26: ...side to be printed facing up and with all 4 corners aligned Make sure that the right width guide is correctly aligned with the paper size Do not place paper over the right width guide NOTE Do not load paper exceeding the maximum fill line or the maximum capacity allowed Align the right width guide with the paper width correctly If the right width guide is not in place the paper will not be properl...

Page 27: ...paper tray 8 The lid of the tray must be firmly closed If not the paper might be misaligned Loading paper larger than A4 size in the paper tray See About Paper on page 2 4 for details on the type and size of paper that can be loaded in the paper tray 1 Place the paper tray on a flat surface ...

Page 28: ...e tray 3 Slide the right and left lock tabs in the paper tray outwards to unlock them 4 Hold the grip of the paper tray and pull its extendable part to the front until it touches the desired paper size NOTE The right and left lock tabs in the paper tray move inwards and lock automatically ...

Page 29: ...d paper size 7 Load the paper with the side to be printed facing up and with all 4 corners aligned Do not place paper over the right width guide NOTE Do not load paper exceeding the maximum fill line or the maximum capacity allowed Align the right width guide with the paper width correctly If the right width guide is not in place the paper will not be properly fed and may cause a paper jam ...

Page 30: ...M Laser Printer User Guide Installation Procedure 8 Close the lid of the paper tray NOTE The lid of the tray must be firmly closed If not the paper might be misaligned 9 Push the paper tray completely into the printer ...

Page 31: ...If in doubt contact our Printer Support Desk Rated voltage 100 V Rated frequency 50 60 Hz Rated voltage 110 V Rated frequency 60 Hz Rated voltage 220 240 V Rated frequency 50 60 Hz To prevent fire or electric shock follow the instruction below based on your machine configura tion If in doubt contact our Printer Support Desk If your machine is a 220 240 V model there is no need to attach a separate...

Page 32: ...printer motors run for 2 or 3 minutes when you first turn the power on The top line of the LCD display reads Loading followed by asterisks progressing across the bottom line Following an LED self test asterisks progress across both lines of the display and the Power On Self Test ends with the top line of the display reading Ready NOTE While turned on the printer will go into the standby state if i...

Page 33: ... 1 From the Ready status press MENU the control panel display will read Menu Paper 2 Press PREVIOUS or NEXT until the display reads Menu System Menu 3 Press SELECT the display will read System Menu Factory Defaults 4 Press NEXT or PREVIOUS until the display reads System Menu Display Language 5 Press SELECT the display will read System Menu English 6 Press NEXT or PREVIOUS until the desired default...

Page 34: ... mac address seen on the network Configuration test page against the reserved IP address in the DHCP servers scope See your company network manager if there is any doubt If the printer has not obtained an IP address subnet and gateway automatically refer to the Quick Start Guide Ensure the printer is powered on and has been connected to the network You must be logged on to the computer as an admin...

Page 35: ... to the MANUALS folder on the Electronic Library CD ROM You can open and read these manuals in Adobe PDF format directly from the CD ROM save the manuals to the hard drive of your computer or print the manuals Refer to the README TXT file UNIX and Windows or the Read Me First file MacOS included in the MANUALS folder for more information about the documentation Printing a Configuration Summary You...

Page 36: ...Feb 05 1 22 34PPM Laser Printer User Guide Printing a Configuration Summary NOTE Depending upon the options installed and menu settings your Configuration Summary may vary ...

Page 37: ...Feb 05 34PPM Laser Printer User Guide 1 23 Printing a Configuration Summary ...

Page 38: ...ess PREVIOUS or NEXT until the display reads Menu Functions 3 Press SELECT the display will read Functions Reset Printer 4 Press NEXT or PREVIOUS until the display reads Functions Print Fonts 5 Press SELECT the display will read Print Fonts PCL Fonts NOTE You may toggle between PCL Fonts and Postscript Fonts using the PREVIOUS or NEXT push buttons 6 Press SELECT A multi page resident Font List wil...

Page 39: ...25 Printing PCL and PostScript Font Lists Remember to turn off the printer at the end of day or when the printer will not be used for an extended period of time NOTE When the printer is turned off all print data still in memory will be erased ...

Page 40: ...Feb 05 1 26 34PPM Laser Printer User Guide Printing PCL and PostScript Font Lists ...

Page 41: ...er Main Components and Their Function on page 2 2 About Paper on page 2 4 Storing Paper on page 2 10 Loading Paper on page 2 10 Cleaning the Printer on page 2 17 When Not in Use for a Long Time on page 2 21 When Moving the Printer on page 2 22 ...

Page 42: ...d the display 3 Ventilation hole Releases heat to prevent the interior of the printer from heating up 4 Paper meter Indicates the amount of paper remaining 5 Paper tray A4 550 sheets Load paper here 6 Paper tray A4 150 sheets Load paper here 7 Power switch Switches the power of the printer on and off Pushing the switch to the I side switches it on and pushing it to the side switches it off 8 Paper...

Page 43: ...1 6 No Name Description 1 Ventilation hole Releases heat to prevent the interior of the printer from heating up 2 Duplex module connector Connect the optional duplex module here 3 Power cord connector Connect the power cord here 4 USB port Connect the USB cable here 5 Ethernet 10 100 port Connect the Ethernet cable here 5 Parallel port Connect the parallel cable here ...

Page 44: ...we recommend the use of the standard paper for clearer printing NOTE G S M indicates the weight of a 1 m2 sheet of paper 1 2 3 5 4 No Name Description 1 Paper stopper Raise this when printing on paper larger than A4 size 2 Toner Cartridge Contains the toner and the photosensitive drum 3 Top cover Open this when replacing the Toner Cartridge and removing jammed paper 4 Fuser unit Fixes the toner on...

Page 45: ...ter User Guide 2 5 About Paper Standard paper The standard paper that can be used for this printer is as follows Paper type Paper size G S M Fuji Xerox P paper A4 64 g m2 4024 20 lb Letter 4200 20 lb Letter RX 80 3R 91720 A4 ...

Page 46: ... XEROX P N 3R91334 3M P N CG3300 Labels Letter 215 9 279 4 mm A4 210 297 mm XEROX P N 3R4469 Avery Laser Labels P N 5160 XEROX P N V860 XEROX P N 3R97408 Envelopes Com 10 104 8 241 3 mm C5 162 229 mm DL 110 220 mm Monarch 98 4 190 5 mm Postcards 100 148 mm 105 148 5 mm 89 9 139 7 mm Japanese official postcards A6 postcards US postcards Card stock 76 2 127 mm 210 297 mm A4 or 215 9 279 4 mm Letter ...

Page 47: ... can be loaded in the paper trays Paper type Maximum Capacity Paper tray A4 150 sheets Paper tray A4 550 sheets Standard paper 150 sheets 550 sheets Other paper Up to a height of 17 5 mm Up to a height of 59 4 mm Japanese official postcards 55 sheets 200 sheets or MAX 49 4 mm Envelopes Columbian Com10 15 sheets 80 sheets or MAX 49 4 mm Labels 100 sheets 350 sheets Transparencies 100 sheets 100 she...

Page 48: ...0 sheets Letter portrait Legal 14 portrait landscape Legal 13 portrait A4 B5 JIS portrait B5 ISO portrait A5 portrait Executive portrait 1 3 A4 portrait Statement portrait US postcard portrait Index portrait A6 postcard portrait Japanese official postcard portrait Envelope Monarch portrait Envelope Com 10 portrait Envelope C5 portrait Envelope DL portrait Free size Width 98 4 215 9 mm Length 148 0...

Page 49: ...before including color printing Wrinkled folded or torn paper Wet paper Curled paper Paper with static electricity Adhesive paper Postcards with pictures Paper with special coating on its surface Treated colored paper Paper using ink that will run at a temperature of 150 C Heat sensitive paper Paper type Paper size G S M Printable paper Letter portrait Legal 13 portrait Legal 14 portrait A4 portra...

Page 50: ...r storage conditions may lead to a change in the paper quality paper jams poor print quality and printer breakdown Storing locations for paper Temperature 10 30 C Relative humidity 30 65 Caution for storing paper Store in a place with low humidity After opening a ream of paper use the original cover sheets to wrap up the paper not used and store it in a cabinet or a location with low humidity Do n...

Page 51: ...Feb 05 34PPM Laser Printer User Guide 2 11 Loading Paper 1 Place the paper tray on a flat surface 2 Remove the lid of the tray 3 If the base plate of the paper tray is raised push it down ...

Page 52: ...he paper with the side to be printed facing up and with all 4 corners aligned NOTE Do not place paper over the right width guide Do not load paper exceeding the maximum fill line or the maximum capacity allowed Align the right width guide with the paper width correctly If the right width guide is not in place the paper will not be properly fed and cause paper jams Load envelopes with the flaps clo...

Page 53: ...nter Loading Transparencies in the Paper Tray You can use transparencies for black and white printing only NOTE Transparencies for full color printing cannot be loaded Using unsuitable transparencies may lead to a printer malfunction If the output transparencies are allowed to stack up in the center output tray paper jams may occur due to static electricity Remove the transparencies from the tray ...

Page 54: ...Feb 05 2 14 34PPM Laser Printer User Guide Loading Paper 1 Place the paper tray on a flat surface 2 Remove the lid of the tray 3 If the base plate of the paper tray is raised push it down ...

Page 55: ... User Guide 2 15 Loading Paper 4 Squeeze the length guide and slide it to the desired transparency size 5 Squeeze the right width guide and slide it to the desired transparency size 6 Fan the transparencies well in small amounts ...

Page 56: ...parencies over the right width guide NOTE Transparencies for color printing may cause jams or fuser malfunctions Do not use them Do not load transparencies exceeding the maximum capacity allowed 8 Close the lid of the paper tray NOTE The lid of the tray must be firmly closed If not the transparencies might become misaligned 9 Push the paper tray completely into the printer ...

Page 57: ...cloth Then wipe with another dry soft cloth For stubborn stains moisten a soft cloth with a small amount of neutral detergent and gently wipe the stain off NOTE Do not spray the detergent directly on the printer The liquid detergent may enter the printer through a gap and cause problems Never use cleaning agents other than neutral detergent CAUTION Be sure to switch off and unplug the machine befo...

Page 58: ...postcards or paper When feeding cannot be done follow the procedure below to wipe the feed roll gently with a well wrung soft cloth NOTE The following procedure explains how to clean the feed roll of the paper tray Follow this procedure when cleaning the feed rolls inside the printer or of the tray module CAUTION Never touch areas labeled as High Voltage You can get an electric shock Never touch a...

Page 59: ...TE You can clean the feed roll of the tray module without pulling out the paper tray 2 While pushing down the shaft of the feed roll 1 widen the tab of the feed roll to loosen it 2 and then slowly remove the feed roll from the shaft of the paper tray 3 3 Wipe the rubber parts with a damp well wrung soft cloth ...

Page 60: ...he feed roll as shown in the diagram and slowly push it onto the shaft of the paper tray 5 By aligning the small tabs on the feed roll with the slots of the shaft push the feed roll com pletely in so that the tab fits into the slot 6 Push the paper tray completely into the printer Tab ...

Page 61: ...r off 2 Remove all connection cords such as the power cord and interface cables 3 Remove the paper from the paper tray and store it in a location free of humidity and dust NOTE See About Paper on page 2 4 for details on storing the paper WARNING Never touch a power cord with wet hands Danger of electric shock exists When unplugging the machine grasp the plug instead of the cord Forcibly pulling on...

Page 62: ...use injuries Refer to Chapter 6 Optional Accessories for details on uninstalling the optional accessories NOTE When lifting the printer there should be 2 persons one in front and one behind the printer to firmly grip the recessed areas provided on both sides of the printer Never try to lift the printer by gripping any other areas Lifting the printer by gripping any other areas can cause the printe...

Page 63: ...aper stopper to its original position if it s extended 2 4 Pull out the paper tray from the printer and remove any paper in the tray Keep the paper wrapped and away from humidity and dirt WARNING Never touch a power cord with wet hands Danger of electric shock exists When unplugging the machine grasp the plug instead of the cord Forcibly pulling on a cord can dam age it and cause fire or electric ...

Page 64: ...necessary to remove the Toner Cartridge If you move the printer with the Toner Cartridge installed the toner may spill in the interior of the printer NOTE Do not shake the Toner Cartridge after it has been removed from the printer The toner will spill NOTE After removing the Toner Cartridge put it into its original aluminum bag or wrap it with a thick cloth to prevent it from being exposed to stro...

Page 65: ... 05 34PPM Laser Printer User Guide 2 25 When Moving the Printer 7 Close the top cover securely 8 Lift the printer and move it gently If the printer is to be moved over a long distance pack it inside a box ...

Page 66: ...Feb 05 2 26 34PPM Laser Printer User Guide When Moving the Printer ...

Page 67: ...In this Chapter When Problems Occur on page 3 2 No Power on page 3 2 Cannot Print on page 3 2 Poor Print Quality on page 3 3 Paper Incorrectly Fed on page 3 9 Other Problems on page 3 10 Warning Messages and Error Messages on page 3 10 ...

Page 68: ... Connect the printer exclusively to an outlet with a suitable voltage rating and current rating Safety Notes Power is interrupted frequently Printer may have malfunctioned Switch off the power to the printer remove the plug from the power outlet and contact our Printer Support Desk Is the power cord disconnected or not securely connected Switch off the power and connect the cord to the power outle...

Page 69: ...Then load them again Is the Toner Cartridge defective or damaged Replace it with a new Toner Cartridge See Replacing the Toner Cartridge on page 5 4 Is the Toner Cartridge correctly set Reset the Toner Cartridge correctly See Replacing the Toner Cartridge on page 5 4 Printer may have malfunctioned Contact our Printer Support Desk The entire paper is printed black Is the Toner Cartridge defective o...

Page 70: ...oner Cartridge defective or damaged Replace with a new Toner Cartridge See Replacing the Toner Cartridge on page 5 4 Is it time to replace the Toner Cartridge Replace with a new Toner Cartridge See Replacing the Toner Cartridge on page 5 4 Are the levers at both ends of the fuser unit pushed up Push down the levers Black spots are printed Is the correct type of paper used Load the correct type of ...

Page 71: ...ce it with a new Toner Cartridge See Replacing the Toner Cartridge on page 5 4 Hair like streaks are printed inside or outside the black halftone areas Are you using paper that has been left unwrapped for a long period of time especially when the humidity is low Replace with paper from a new ream See Loading Paper on page 2 10 Shadows are printed around black filled areas Are you using paper that ...

Page 72: ...per from a new ream See Loading Paper on page 2 10 Is the correct type of paper used Load the correct type of paper See About Paper on page 2 4 Printed image appears partially blank Is the paper damp Replace with paper from a new ream See Loading Paper on page 2 10 Is the correct type of paper used Load the correct type of paper See About Paper on page 2 4 Image is printed at an angle Image is pri...

Page 73: ...Is the paper damp Replace with paper from a new ream See Loading Paper on page 2 10 Is the paper correctly set Load the paper correctly Loading Paper Envelopes are wrinkled Envelopes may be wrinkled depending on the type used Open the rear cover of the printer and push up the levers at both ends of the fuser unit Wrinkles can be reduced After printing the envelopes you must return the levers to th...

Page 74: ...rectly in the paper tray See Loading Transparencies in the Paper Tray on page 2 13 Postcards are not printed clearly Are the correct type of postcards used Load the correct type of postcards See About Paper on page 2 4 Are the postcards correctly loaded in the paper tray Load the postcards correctly in the paper tray Envelopes are not printed clearly Are the correct type of envelopes used Load the...

Page 75: ... a new ream See Loading Paper on page 2 10 Is the correct type of paper used Load the correct type of paper See About Paper on page 2 4 Is the paper tray pushed in Push the paper tray completely into the printer Is the paper jammed Remove the jammed paper See Clearing Paper Jams on page 4 2 Is the printer placed on a flat location Place the printer on a stable surface See Installation Environment ...

Page 76: ...ter will continue to operate drawing paper from Tray 2 Error messages use both lines of the display and indicate conditions that prevent the printer from operating The first line of an error message contains the error code and type of error while the second line of the display contains information about the action required to recover from the error When the control panel displays a warning or erro...

Page 77: ... Tray 1 Add paper to the tray Paper Out Tray 2 There is no paper in Tray 2 Add paper to the tray Paper Out Tray 3 There is no paper in tray 3 Add paper to the tray Paper Out Tray 4 There is no paper in tray 4 Add paper to the tray Output Tray Full The output tray is full Remove paper from the tray Offset Tray Full The offset output tray is full Remove paper from the tray Toner Low The toner is low...

Page 78: ...MISSING Insert Tray Tray 3 is not in the optional feeder Insert the tray TRAY 4MISSING Insert Tray Tray 4 is not in the optional feeder Insert the tray LOAD PAPER TRAY1 Paper Size Paper Type Tray 1 is empty Load paper into the tray LOAD PAPER TRAY2 Paper Size Paper Type Tray 2 is empty Load paper into the tray LOAD PAPER TRAY3 Paper Size Paper Type Tray 3 is empty Load paper into the tray LOAD PAP...

Page 79: ...AIL Call Service The offset tray was removed or has failed OPTION TRAY FAIL Call Service One of the optional trays has failed DUPLEX FAILURE Call Service The duplexer was removed or has failed MAIN MOTOR FAIL Call Service The main motor has failed ENGINE NV FAIL Call Service The engine has failed FAN FAILURE Call Service The fan has failed MAINT REQ Press Start The printer needs maintenance Instal...

Page 80: ...Feb 05 3 14 34PPM Laser Printer User Guide Warning Messages and Error Messages ...

Page 81: ...apter 4 Clearing Paper Jams In this Chapter Clearing Paper Jams on page 4 2 At the Fuser Unit on page 4 5 At the Toner Cartridge on page 4 7 At the Duplex Module on page 4 9 At the Offset Catch Tray on page 4 11 ...

Page 82: ...ue to the printer installation environment and type of paper used For details on selecting the appropriate location to install the printer refer to Installation Environment on page 1 2 For details on selecting the correct type of paper refer to About Paper on page 2 4 At the Toner Cartridge At the Duplex Module At the Fuser Unit At the Paper Trays At the Offset Catch Tray CAUTION Never touch areas...

Page 83: ...y is pulled out halfway and pushed in again the paper may be damaged NOTE If the paper is jammed inside the printer and behind the first level paper tray pull out both the first and the second level paper trays NOTE If the paper is jammed inside the printer and behind the second level paper tray pull out only the second level paper tray 2 Remove any wrinkled paper in the paper tray ...

Page 84: ...modules examine the interior of all the tray modules NOTE If the printer is installed with the two optional tray modules and the A5 sized paper length 148 5 mm of the short edge feed is jammed inside the feeder use both hands to grip the both ends of the paper to pull it out to the front 4 Push the paper tray completely into the printer 5 Open and close the top cover ...

Page 85: ...paper from the center output tray NOTE If the duplex unit is installed open the cover of the duplex unit first See At the Duplex Module on page 4 9 2 Lift the second lever from the top left corner of the back of the printer 3 Open the rear cover NOTE Do not touch any parts inside the printer ...

Page 86: ...ul not to touch it as you can get burned Make sure that the levers at both ends of the fuser unit are returned to the positions they were in before clearing the jam If you let go of the cover of the fuser unit it will return to its original position 5 Close the rear cover NOTE Make sure that the levers at the rear of the printer as shown in the diagram are returned to the positions they were in be...

Page 87: ...ser Printer User Guide 4 7 At the Toner Cartridge 6 Open and close the top cover At the Toner Cartridge 1 Remove any paper in the center output tray 2 Open the top cover NOTE Do not touch any parts inside the printer ...

Page 88: ...Toner Cartridge down 4 Examine the interior from which the Toner Cartridge has been taken out and remove any jammed paper By rotating the rollers as shown in the diagram the paper will be loosened and can be removed easily If paper is torn check for any remaining torn pieces of paper 5 Hold the Toner Cartridge by the grip and insert it into the slot inside the printer NOTE Do not touch any parts i...

Page 89: ...Module At the paper exit 1 Examine the paper exit and remove any jammed paper If paper is torn check for any remaining torn pieces of paper NOTE If the paper is difficult to remove carry out the operation in the following section See At the interior of the top cover on page 4 10 2 Open and close the top cover ...

Page 90: ...er 1 Lift the lever at the top left hand side of the duplex module to unlock it and open the top cover of the duplex module 2 Examine the interior of the top cover and remove any jammed paper If paper is torn check for any remaining torn pieces of paper 3 Close the top cover of the duplex module ...

Page 91: ... Printer User Guide 4 11 At the Offset Catch Tray At the Offset Catch Tray 1 Open the offset catch tray cover by pulling the tab at the top left of the cover 2 Remove any jammed paper 3 Close the offset catch tray cover ...

Page 92: ...ammed paper If paper is torn check for any remaining torn pieces of paper NOTE The fuser unit is hot Be careful not to touch it as you can get burned Make sure that the levers at both ends of the fuser unit are returned to the positions they were in before clearing the jam NOTE If you let go of the cover of the fuser unit it will return to its original position 6 Close the rear cover ...

Page 93: ...34PPM Laser Printer User Guide 4 13 At the Offset Catch Tray NOTE Make sure that the levers at the rear of the printer as shown in the diagram are returned to the positions they were in before clearing the jam ...

Page 94: ...Feb 05 4 14 34PPM Laser Printer User Guide At the Offset Catch Tray ...

Page 95: ...Feb 05 Chapter 5 About Consumables In this Chapter Available Consumables on page 5 2 Toner Cartridge on page 5 4 Fuser Unit on page 5 7 Transfer Roll Cartridge on page 5 11 Feed Roll on page 5 15 ...

Page 96: ...e The following Toner Cartridge is available 17 Kpv can print approximately 17 000 pages NOTE The possible number of pages that can be printed is based on Letter size paper with a print ratio of 5 and the default density setting using one Toner Cartridge The number of pages that can be actually printed varies according to the conditions of use IMPORTANT Use of Toner Cartridges not recommended by o...

Page 97: ... with new ones NOTE The possible number of pages that can be printed is based on Letter size paper with a print ratio of 5 and the default density setting The number of pages that can be actually printed varies according to the conditions of use Refer to Fuser Unit on page 5 7 for details on how to replace the fuser unit Transfer Roll Cartridge on page 5 11 for details on how to replace the transf...

Page 98: ...n 5 minutes Do not touch the surface of the photosensitive drum Do not let the Toner Cartridge stand or place it upside down The drum might get damaged A drum shutter protects the photosensitive drum from light Do not open the drum shutter Although the toner is not harmful to the body wash it off immediately if your hands or clothes are stained with it It is recommended to use up the Toner Cartrid...

Page 99: ...the center output tray 3 Open the top cover NOTE Do not touch any parts inside the printer 4 Hold the Toner Cartridge by the grip and pull it out slowly NOTE To prevent the toner from dirtying the floor lay a piece of paper on the floor first before putting the Toner Cartridge down ...

Page 100: ...ot shake the cartridge well there may be operating noise or the interior of the Toner Cartridge may be damaged during operation Do not touch the surface of the photosensitive drum 6 Place the Toner Cartridge on a flat surface and pull out the seal horizontally IMPORTANT When pulling out the seal pull it out horizontally The tape might break if it is pulled out diagonally After the seal has been pu...

Page 101: ...placing the fuser unit open the box of the regular replacement parts and get the new fuser unit ready When handling the fuser unit take note of the following points CAUTION Never touch a labeled area found on or near the heat roller You can get burnt If a sheet of paper is wrapped around the heat roller do not try to remove it by yourself to avoid inju ries or burns Switch off the machine immediat...

Page 102: ... Do not replace the fuser unit immediately after using the printer You may get burned Replacing the Fuser Unit 1 Switch off the power of the printer and leave it for 30 minutes until the fuser unit cools down 2 Remove any paper in the center output tray ...

Page 103: ...er Guide 5 9 Fuser Unit 3 Lift the second lever from the top left corner of the back of the printer 4 Open the rear cover IMPORTANT Do not touch any parts inside the printer 5 Pull down the 2 levers at the bottom of the fuser unit ...

Page 104: ...Laser Printer User Guide Fuser Unit 6 Remove the fuser unit slowly 7 Set the new fuser unit slowly 8 Lift up the 2 levers at the bottom of the fuser unit and push down the levers at both ends of the fuser unit to lock it ...

Page 105: ...s one of the regular replacement parts Before replacing the transfer roll cartridge open the box of the regular replacement parts and get the new transfer roll cartridge ready When handling the transfer roll cartridge take note of the following points Do not remove and reinsert the transfer roll cartridge in use When the message to replace the transfer roll cartridge appears replace the transfer r...

Page 106: ...er User Guide Transfer Roll Cartridge Replacing the Transfer Roll Cartridge 1 Switch off the power of the printer 2 Remove any paper in the center output tray 3 Open the top cover IMPORTANT Do not touch any parts inside the printer ...

Page 107: ...l it out slowly NOTE To prevent the toner from dirtying the floor lay a piece of paper on the floor before putting the Toner Cartridge down 5 Pull the 2 levers on the upper part of the transfer roll cartridge then squeeze the 2 levers on the bottom of the transfer roll cartridge and pull it out slowly towards you ...

Page 108: ...transfer roll cartridge by the levers at both ends and slowly slot it in 7 Hold the Toner Cartridge by the grip and insert it into the slot inside the printer IMPORTANT Do not touch any parts inside the printer Ensure that the Toner Cartridge is firmly set 8 Close the top cover securely ...

Page 109: ...ake note of the following points There are feed rolls inside the interior of the printer 2 in 2 locations 4 in total tray module 1 location and paper tray 1 location Those rollers are periodic replacement parts All feed rolls are recommended to be replaced CAUTION Be sure to switch off and unplug the machine before accessing the interior of the machine for cleaning maintenance or fault clearance A...

Page 110: ...dule as well Feed roll at the paper tray 1 Pull the paper tray out of the printer NOTE When replacing the feed roll of tray 2 pulled out both tray 1 and tray 2 The feed roll on tray modules can be replaced without pulling out the paper tray 2 While pushing down the shaft of the feed roll as shown in the diagram 1 widen the tab of the feed roll to loosen it 2 and then slowly remove the feed roll fr...

Page 111: ...feed roll as shown in the diagram and slowly push it into the shaft on the paper tray By aligning the small tabs on the feed roll with the slots of the shaft push the feed roll com pletely in so that the tab fits into the slot 4 Push the paper tray completely into the printer Tab ...

Page 112: ...ny paper in the center output tray 2 Open the top cover IMPORTANT Do not touch any parts inside the printer 3 Hold the Toner Cartridge by the grip and pull it out slowly NOTE To prevent the toner from dirtying the floor lay a piece of paper on the floor before putting the Toner Cartridge down ...

Page 113: ...d roll to loosen it 1 and then slowly remove the feed roll from the shaft of the paper tray 2 5 Hold the tab on the new feed roll as shown in the diagram and slowly push it into the shaft on the paper tray By aligning the small tabs on the feed roll with the slots of the shaft push the feed roll com pletely in so that the tab fits into the slot Tab ...

Page 114: ...d the Toner Cartridge by the grip and insert it into the slot inside the printer IMPORTANT Do not touch any parts inside the printer Ensure that the Toner Cartridge is firmly set Close the top cover securely ...

Page 115: ...Feb 05 Chapter 6 Optional Accessories In this Chapter Available Optional Accessories on page 6 2 Tray module A4 550 sheets on page 6 2 Offset catch tray on page 6 17 Rear tray on page 6 23 ...

Page 116: ...ories paper trays consumables and paper is 21 0 kg Before moving the printer you must uninstall the optional accessories first When lifting the printer there should be 2 persons 1 in front and 1 behind the printer to firmly grip the recessed areas provided on both sides of the printer Never try to lift the printer by grip ping any other areas Lifting the printer by gripping any other areas can cau...

Page 117: ...4 550 sheets Checking the contents of the tray module package Before installing the tray module to the printer ensure that you have all of the following items Tray module A4 550 sheets Fasteners four pieces Tray module A4 550 sheets Paper tray A4 550 sheets ...

Page 118: ...roceed to Step 5 if you are installing only one tray module 2 Lift up the tray module to be installed at the top level by holding the parts as shown in the diagram 3 Align the front and back corners of the top and bottom tray modules and slowly lower the top module so that the guide pins at the 4 corners of the bottom module fit into the holes at the base plate of the top module ...

Page 119: ... The tray module must be lowered gently Otherwise the interior parts may be damaged 4 Insert the fast eners provided into the 2 locations inside of the tray module and 2 locations at the back of the tray module Insert the fasteners securely 5 Switch off the power of the printer ...

Page 120: ...module A4 550 sheets 6 Pull out the power cord from the power outlet and then the printer 7 Remove any paper in the center output tray 1 and return the paper stopper to its original position if it s raised 2 8 Pull the paper tray out of the printer ...

Page 121: ...areas as shown in the diagram 10 Align the corners of the printer and the tray modules and lower the printer gently so that the guide pins at the 4 corners of the tray modules fit into the holes at the base plate of the printer IMPORTANT The printer must be lowered gently Otherwise the interior parts may be damaged ...

Page 122: ...nsert the fasteners provided into the 2 locations inside and 2 locations at the back of the printer Insert the fasteners securely 12 Push the paper tray completely into the printer Refer to See Loading Paper on page 1 11 for details on how to load paper into the paper tray ...

Page 123: ...ninstallation of two tray modules as an example You can use the same procedure for uninstalling one tray module 1 Switch off the power of the printer 2 Pull out the power cord from the power outlet and then the printer 3 Remove any paper in the center output tray 1 and return the paper stopper to its original position if it s raised 2 ...

Page 124: ... 6 10 34PPM Laser Printer User Guide Tray module A4 550 sheets 4 Pull the paper tray out of the printer 5 Remove the fasteners found at the 2 locations inside and at the 2 locations at the back of the printer ...

Page 125: ...A4 550 sheets 6 Lift up the printer by holding the recessed areas as shown in the diagram and then remove it from the tray modules 7 Remove the fasteners found at the 2 locations inside the tray modules and at the 2 locations at the back of the tray modules ...

Page 126: ...Feb 05 6 12 34PPM Laser Printer User Guide Tray module A4 550 sheets 8 Lift up the top tray module by holding the recessed areas as shown in the diagram and then remove it from the bottom tray module ...

Page 127: ... print speed of 34 ppm Use it in the standard tray module or the optional tray module A4 550 sheets Duplex module Install this unit to the printer to enable 2 sided printing Installing Uninstalling the Duplex Module You can install an optional duplex module to this printer 150 sheets 550 sheets CAUTION Be sure to switch off the power and unplug the power cord from the outlet before car rying out t...

Page 128: ...e Duplex Module 1 Switch off the power of the printer 2 Pull out the power cord from the power outlet and then the printer 3 Remove the rear cover of the printer after pushing the two tabs as shown in the diagram Next remove the connector cover of the printer as shown in the diagram ...

Page 129: ...nto the holes at the back of the printer and then align the top part of the duplex module with the printer Ensure that the connector of the duplex module is connected to the connector of the printer 5 Tighten the screws at the both ends of the bottom of the duplex module Uninstalling the Duplex Module 1 Switch off the power of the printer ...

Page 130: ...crews at the both ends of the bottom of the duplex module 4 While supporting the duplex module with your hand lift the lever at the top left hand side of the duplex module to unlock it and then tilt the top part of the duplex module away from the printer NOTE You must support the duplex module with your hand as once it is unlocked Otherwise it may fall ...

Page 131: ...e back of the printer 6 Push in the cover and connector cover which were removed during installation of the duplex module until it clicks into the back of the printer Offset catch tray Install this tray to the printer to enable print jobs to be output offset Maximum capacity is 500 sheets of the standard paper The offset catch tray can be installed on the 34ppm printer ...

Page 132: ...al offset catch tray to this printer Installing the Offset Catch Tray 1 Switch off the power of the printer 2 Pull out the power cord from the power outlet and then the printer CAUTION Be sure to switch off the power and unplug the power cord from the outlet before car rying out the operations If not you might get an electric shock ...

Page 133: ...ay 3 Lift the second lever from the top left corner of the back of the printer 4 Open the rear cover NOTE Do not touch any parts inside the printer 5 Untighten the right and left thumb screws as shown in the diagram to uninstall the top cover of the paper exit ...

Page 134: ...tray 6 Insert the right and left tabs of the offset catch tray into the holes at the top of the printer 1 and put it down to the top of the printer slowly 2 7 Secure the screws at both ends of the bottom of the offset catch tray 8 Pull out the extension tray ...

Page 135: ...de 6 21 Offset catch tray 9 Flip the stopper when print a thicker paper 10 Close the rear cover Uninstalling the Offset Catch Tray 1 Switch off the power of the printer 2 Pull out the power cord from the power outlet and then the printer ...

Page 136: ...f the offset catch tray 4 Lift up the second lever 1 from the top left corner of the back of the printer to open the rear cover 2 5 Remove the screws on both sides of the offset catch tray 1 and while holding up the offset catch tray remove the right and left tabs from the holes at the top of the printer 2 ...

Page 137: ...paper exit which was removed during installation of the offset catch tray into the holes at the top of the printer Rear tray Install this tray to the printer to enable printouts to be output with the printed side up Maximum capacity is 70 sheets of the standard paper The rear tray can be installed in the 34ppm printer ...

Page 138: ...talling the Rear Tray 1 Insert the right and left tabs of the rear tray into the holes at the back of the printer 2 Push up the lever as shown in the diagram 1 and pull out the extension tray 2 CAUTION Be sure to switch off the power and unplug the power cord from the outlet before car rying out the operations If not you might get an electric shock ...

Page 139: ...ser Guide 6 25 Rear tray Uninstalling the Rear Tray 1 Close the extension tray 2 While holding up the rear tray remove the right and left tabs from the holes at the back of the printer 3 Push down the lever as shown in the diagram ...

Page 140: ...Feb 05 6 26 34PPM Laser Printer User Guide Rear tray ...

Page 141: ... the Control Panel Menus on page 7 4 Menu Structure on page 7 6 Job Library on page 7 7 Job Accounting on page 7 9 Paper Menu on page 7 10 Interface Menu on page 7 13 PS Menu on page 7 16 PCL Menu on page 7 17 System Menu on page 7 20 Quality Menu on page 7 21 Date Time Menu on page 7 22 Functions Menu on page 7 23 FLASH Menu on page 7 24 DISK Menu on page 7 25 ...

Page 142: ... Features The control panel is located on the front of the printer and contains the display indicators and pushbuttons that allow you to view and change the printer settings The figure below shows the control panel features Figure 7 1 Control Panel LCD Display The LCD display shows status and error messages that inform you of the current status of the printer and also displays menus submenus and p...

Page 143: ...ter is READY N A Green Printer is IDLE Printer is ACTIVE processing a job Printer is WAITING a partial job has been printed and the printer is waiting for additional job data Red Printer is not in error mode There is an error that requires user intervention such as a paper jam a service call required etc N A PUSHBUTTON FUNCTION START STOP Push this button to start or stop the printer or to exit th...

Page 144: ...order Job Library Menu Job Accounting Menu Paper Menu Interface Menu PS Menu PCL Menu System Menu Quality Menu Color Menu Functions Menu Flash Menu Status CANCEL Push this button to cancel an action STATUS Push this button to enter the Status Menu and view the current status of the following items on the printer MBF Media Size Media Type Level Tray 1 Media Size Media Type Level Tray 2 Media Size M...

Page 145: ...enus Figure 7 2 Navigating the Paper Menu 1 Press the MENU button on the control panel 2 Press the NEXT button until the text Paper Menu is shown on the second line of the dis play 3 Press the SELECT button to enter the paper menu 4 Press the NEXT button until the text Copies is shown on the second line of the display 5 Press the SELECT button to enter the copies submenu 6 Press the NEXT or PREVIO...

Page 146: ...y Out Close Host Name mDNS Local Link mDNS Host Name mDNS Svc Name Multi Session AppleTalk Current Zone Preferred Zone Binary PS Connection Speed Spooling USB Setup Interpreter Format Delay Out Close Binary PS PCL Menu Orientation Font Source Font Number Pitch Symbol Set Macro Filter Lines Per Page CR Mode LF Mode FF Mode Print Area Parameter Values Paper Source Paper Size System Menu Display Lang...

Page 147: ...ATUS button to enter the Status Menu Job Library 1 Press the MENU button on the control panel 2 Press the NEXT button until the text Job Library Menu is shown on the second line of the display 3 Press the SELECT button to enter the Job Library menu 4 Press the NEXT button to move through the submenus Print or Delete 5 Press the SELECT button to enter a submenu Status Menu Tray 1 Media Size Media T...

Page 148: ...or decrease each digit of the two digit number 2 Press SELECT set one digit and move to the next digit 3 Press SELECT after changing the last digit to save this setting Print Job Name Copies 1 Press SELECT to print the job Print Printing Playback 1 The printer will display PRINTING on Line 1 and PLAYBACK on Line 2 of the display while printing the job Delete Delete To delete a saved job 1 Press NE...

Page 149: ...nting The Job Accounting Menu provides access to functions and settings related to this feature Use the following procedure to enter the Job Accounting Menu to change the settings or access the func tions 1 Press the MENU button on the control panel 2 Press the NEXT button until the text Job Accounting Menu is shown on the second line of the display 3 Press the SELECT button to enter the Job Accou...

Page 150: ...T or PREVIOUS to increase or decrease the number of copies printed 2 Press SELECT to save this setting Duplex This submenu allows you to turn the duplex on or off Off On Off 1 Press NEXT or PREVIOUS to toggle between ON and OFF 2 Press SELECT to save this setting Duplex Bind This submenu allows you to choose between LEF Long Edge Feed and SEF Short Edge Feed LEF LEF SEF 1 Press NEXT or PREVIOUS to...

Page 151: ...NEXT or PREVIOUS to scroll through the list of available sources of paper 2 Press SELECT to choose a tray 3 Press NEXT or PREVIOUS to toggle between MEDIA SIZE and MEDIA TYPE 4 Press SELECT to choose either 5 Press NEXT or PREVIOUS to scroll through the available sizes or types 6 Press SELECT to set a size or type Tray Linking This submenu allows you to turn the tray linking function on or off On ...

Page 152: ...g Separator Page Prints a blank page between print jobs Off On Off 1 Press NEXT or PREVIOUS to toggle between ON and OFF 2 Press SELECT to save this setting Custom Size Unit This menu is used to set the unit of measurement for the Custom Paper Size feature Inches Inches Millimeters 1 Press NEXT or PREVIOUS to toggle between INCHES and MILLIMETERS 2 Press SELECT to save this setting Submenus Defaul...

Page 153: ...Settings Procedure for Changing Setting Port This submenu allows you to enable the type of interface Parallel On Network Card 1 On USB On Parallel On Off Network Card 1 On Off USB On Off 1 Press NEXT or PREVIOUS to toggle between PARALLEL NETWORK CARD 1 and USB 2 Press SELECT to save this setting Parallel Setup This submenu allows you to set up the parallel interface Interpreter Auto Switch Format...

Page 154: ...ddress Mulit Session On AppleTalk Current Zone Preferred Zone Binary PS Off Connection Speed Interpreter Auto Switch PCL PostScript 3 Format Raw Normal Binary Network Address IP Address user specified Subnet Mask user specified Default Router user specified LPD Banner On Off DHCP Off On Delay Out Close Off On Host Name mDNS On Off Local Link mDNS Host Name mDNS Svc Name Mulit Session On Off AppleT...

Page 155: ...ELECT to choose a submenu 3 Press NEXT or PREVIOUS to scroll through the settings 4 Press SELECT to save this setting USB Setup This submenu allows you to set up the USB interface Interpreter Auto Switch Format Raw Delay Out Close Off Binary PS Off Interpreter Auto Switch PCL PostScript 3 Format Raw Normal Binard Delay Out Close Off On Binary PS Off On 1 Press NEXT or PREVIOUS to scroll through th...

Page 156: ... to enter the PS menu 4 Press the NEXT button to move through the submenus Print PS Errors and Manual Feed TO 5 Press the SELECT button to enter a submenu Use the procedures in the following table to access and change the PostScript settings Submenus Default Setting Available Settings Procedure for Changing Settings Print PS Errors This submenu allows you to choose to either print or not print PS ...

Page 157: ...settings Submenus Default Setting Available Settings Procedure for Changing Setting Orientation This submenu allows you to choose the orientation of the page Portrait Portrait Landscape 1 Press NEXT or PREVIOUS to toggle between PORTRAIT and LANDSCAPE 2 Press SELECT to choose and save an orientation Font Source This submenu allows you to choose a font source Internal Internal 1 Press NEXT or PREVI...

Page 158: ...vailable symbol sets 2 Press SELECT to choose and set a symbol set Macro Filter This submenu allows you to turn the macro filter on or off Off On Off 1 Press NEXT or PREVIOUS to toggle between ON and OFF 2 Press SELECT to save this setting Lines Per Page This submenu allows you to change the number of lines per page 60 5 128 1 Press NEXT or PREVIOUS to increase or decrease the lines per page 2 Pre...

Page 159: ...rea This submenu allows you to set the print area Normal Normal Expanded 1 Press NEXT or PREVIOUS to toggle between the NORMAL and EXPANDED settings 2 Press SELECT to save this setting Parameter Values Paper Source Paper Size Executive Paper Source Tray 1 0001 Tray 2 0004 optional tray Tray 3 0005 optional tray Tray 3 00065 optional tray Auto select 0007 Paper Size Executive 0001 Letter 0002 Legal...

Page 160: ... Francais French Deutsch German Italiano Italian Espanol Spanish 1 Press NEXT or PREVIOUS to scroll through the available languages English French Francais German Deutsch Italian Italiano or Spanish Espanol 2 Press SELECT to choose and set the language Power Saver 15 1 60 1 Press NEXT or PREVIOUS to increase or decrease the digit 2 Press SELECT to save this setting Wait Timeout This submenu allows...

Page 161: ...u to print hexadecimal characters Off On Off 1 Press NEXT or PREVIOUS to toggle between ON and OFF 2 Press SELECT to save this setting Toner Low Stop Stop Continue 1 Press NEXT or PREVIOUS to toggle between STOP and CONTINUE 2 Press SELECT to save this setting Page Compression On On Off 1 Press NEXT or PREVIOUS to toggle between ON and OFF 2 Press SELECT to save this setting Intellifilter This sub...

Page 162: ... choose and set the month Day This submenu allows you to set the current day Monday Sunday 1 Press NEXT or PREVIOUS to scroll through the days 2 Press SELECT to choose and set the day Year This submenu allows you to set the current year 2000 2099 1 Press NEXT or PREVIOUS to scroll through the years 2 Press SELECT to choose and set the year Hour This submenu allows you to set the current hour 1 12 ...

Page 163: ...ve through the available functions Reset Printer Print Summary Print Demo and Print Fonts Use the procedures in the following table to execute the functions Functions Procedure for Executing Function Reset Printer This function resets the printer Press SELECT to reset the printer Print Summary This function prints a list of all printer settings Press SELECT to print a summary of the printer settin...

Page 164: ...ging Setting Print This selection will read the selected file from FLASH and print it as if it were being received from one of the input ports 1 Press NEXT or PREVIOUS to scroll through the files 2 Press SELECT to choose and print the file Delete This selection will delete the selected disk file or directory from the FLASH DIMM To delete an entire directory you must first delete all the files with...

Page 165: ...ble to access and change the Disk menu settings Submenus Procedure for Changing Setting Print This selection will read the selected file from Disk and print it as if it were being received from one of the input ports 1 Press NEXT or PREVIOUS to scroll through the files 2 Press SELECT to choose and print the file Delete This selection will delete the selected disk file or directory from the hard di...

Page 166: ...Feb 05 7 26 34PPM Laser Printer User Guide DISK Menu ...

Page 167: ...lling the Hard Disk Option in the Printer on page 8 5 Using the Hard Disk Option and User Flash DIMM Module on page 8 10 Collating Saved Jobs and Job Accounting on page 8 15 Using the Custom Paper Size Feature on page 8 25 Custom Page size and Microsoft Word Word 2000 and Word 2003 on page 8 28 Accessing the Printer Web Page on page 8 30 ...

Page 168: ...ion Also describes how to use the extended features associated with these options Installing DRAM Memory DIMMS 1 Ensure that the printer power switch is set to the OFF O position 2 Disconnect the power cord from the wall outlet 3 Remove side cover from printer 4 Turn thumbscrews on controller assembly counterclockwise until loose and gently pull cover towards you to remove from printer ...

Page 169: ...umbscrews have been removed pull the side panel away from the printer by the top edge as show below 6 Carefully insert a DRAM DIMM which is compatible with your printer into DRAM DIMM slot as shown below When properly seated gently push down on the DIMM until the side braces close onto ...

Page 170: ...r User Guide Installing DRAM Memory DIMMS the ends of the DIMM 7 Reinstall the side covers in reverse order as shown in Steps 3 4 and 5 8 Connect the power cord to the wall outlet Turn the printer power switch to the ON I position ...

Page 171: ...y review the safety precautions in the front of this guide before starting this installation proce dure 2 Ensure that the printer power switch is set to the OFF O position 3 Disconnect the power cord from the wall outlet 4 Turn thumbscrews on controller assembly counterclockwise until loose and gently pull cover towards you to remove from printer ...

Page 172: ...Feb 05 8 6 34PPM Laser Printer User Guide Installing the Hard Disk Option in the Printer 5 Once the thumbscrews have been removed pull the side panel away from the printer by the top edge as show below ...

Page 173: ... disk within the desig nated area and gently move up to ensure the 44 pin male connector of the hard disk is connected to the 44 pin female connector on the controller assembly 7 Be sure to align the Hard Drive as depicted by the alignment drawing on the controller making sure that the two top pins to the left of the connector are free standing and not connected ...

Page 174: ...alling the Hard Disk Option in the Printer 8 If there is improper alignment remove the Hard Drive and reinstall NOTE Improper alignment will damage the hard drive and possibly the controller board 9 Insert the plastic rivet through the aligned hole ...

Page 175: ...he side covers in reverse order of steps 3 4 and 5 Once firmly in place push and hand tighten the thumbscrews in a clockwise direction 11 Connect the power cord to the wall outlet Turn the printer power switch to the ON I position The installation of your Hard Disk option in your printer is now complete ...

Page 176: ...sh option is installed the printer control panel menu structure is enhanced as shown in the following table The shaded areas denote additional features and settings relevant to the Hard Disk or User Flash option Menu Job Library Job Accounting Paper Menu Interface Menu PS Menu PCL Menu System Menu Display Language Alarm Control Power Saver Wait Timeout Job Timeout Jam Recovery Hex Print Intellifil...

Page 177: ...te an entire directory you must first delete all the files within that directory Format Disk This selection will reformat the hard drive All files on the hard drive will be deleted if this function is selected Disk Summary This selection will print a page containing information about the hard disk drive including a list of all the current existing files and directories Using the Flash Menu Manipul...

Page 178: ...eference Manual Adobe PostScript 3 Version 3010 Product Supplement Device Names and Priority The device names assigned to the FLASH SIMM and hard disk options are as follows If both devices are installed both devices can be referenced uniquely by name If no device name is specified in the PostScript operation the SearchOrder parameter in the device parameter set estab lishes the priority for file ...

Page 179: ...ed warmstart ps If this file is found it will be read and parsed by the PostScript interpreter It is up to the PostScript programmer to create the content of this file and get the file onto the storage device using the PostScript device and file operators The second feature is the Sys Start file If either or both of the optional storage devices are installed an additional parameter will be support...

Page 180: ...on Power on files are processed at power on initialization only and not at the start of every print Power on files can contain either PCL or PostScript language content Examples of power on files include soft fonts and macro overlay definitions The FLASH DIMM can store approximately 8MB of file storage the hard disk drive storage depends on the size of the drive that is installed in your printer O...

Page 181: ... and Windows XP Collating Feature When this feature is enabled multiple copies of the entire document all pages e g 1 3 1 3 1 3 will be printed in sequential order rather than multiple copies of each individual page 111 222 333 You access the collating feature through the drivers that support this feature But before these fea tures can be used either Flash or Disk must be set as installed in drive...

Page 182: ...nter User Guide Using the Hard Disk Option and User Flash DIMM Module 2 Press the Printing Properties button printer icon 3 Click on the Printing Preferences button 4 Click on the Paper Quality button and then the Advanced button ...

Page 183: ... the Hard Disk Option and User Flash DIMM Module 5 Click on the Copy Count button to enter the number of copies and make sure the Collate button is checked 6 Click to OK button and your printer driver is set to collate the number of copies specified ...

Page 184: ... specified by the user name The print job will be stored in a file in this folder with a name created by the user in the job name field of the printer driver Private The print job data is saved on the Hard Disk or User Flash Option The job will be saved in the Job Library folder A sub folder will be created or the by the user as specified by user name The print job will be stored in a file in this...

Page 185: ...ter User Guide 8 19 Using the Hard Disk Option and User Flash DIMM Module 1 You are now in the Printing Properties menu click on the Printing Preference button 2 Click on the Paper Quality button and then the Advanced button ...

Page 186: ...M Laser Printer User Guide Using the Hard Disk Option and User Flash DIMM Module 3 Now scroll down to the Job Type Section of the menu 4 When you click on Job Type three job types are available Normal Saved and Private ...

Page 187: ...will be saved under User ID folder listed You can change the User ID in this menu also 6 If you want to make your job Private you can enter a number in the PIN menu You will only be able to print this document if you know the PIN number Working with Saved Jobs There are two ways to work with Saved Jobs One is through the front panel menus the other is through the printer web pages ...

Page 188: ...e options 2 Press SELECT to choose Print Print User Folder 1 1 Press NEXT or PREVIOUS to scroll through the User Folder Names 2 Press SELECT to choose the desired User Folder Print Job1 1 Press NEXT or PREVIOUS to scroll through the Print Job Names 2 Press SELECT to choose the desired Print Job Job Name Copies Select 1 99 1 Press NEXT or PREVIOUS to increase or decrease each digit of the two digit...

Page 189: ...ess SELECT to choose Delete Delete User Folder 1 1 Press NEXT or PREVIOUS to scroll through the User Folder Names 2 Press SELECT to choose the desired User Folder Delete Job1 1 Press NEXT or PREVIOUS to scroll through the Print Job Names 2 Press SELECT to choose the desired Print Job to Delete Job Library Delete Saved Job with PIN Delete To delete a saved job with a PIN 1 Press NEXT or PREVIOUS to...

Page 190: ... to enter the Job Accounting Menu 4 Press the NEXT button to move through the submenus Enable Print Info Reset Info 5 Press the SELECT button to enter a submenu Use the procedures in the following table to access and change the system settings When you print a Job Accounting Summary the following information will print on your report NOTE Only products that have real time clock support will provid...

Page 191: ...press the SELECT button 5 Press the NEXT button until the text MBF is shown on the second line of the display 6 Press the SELECT button 7 Press the NEXT button until the text Custom Size is shown on the second line of the display 8 Press the SELECT button to enter the Custom Size menu Width is shown on the second line of the display 9 Press NEXT or PREVIOUS to increase or decrease each digit of th...

Page 192: ... Printer User Guide Using the Hard Disk Option and User Flash DIMM Module 2 You are now in the Printing Properties menu click on the Printing Preference button 3 Click on the Paper Quality button and then the Advanced button ...

Page 193: ...Feb 05 34PPM Laser Printer User Guide 8 27 Using the Hard Disk Option and User Flash DIMM Module 4 Click on the Paper Size button 5 Scroll downand click on PS Custom Page Size ...

Page 194: ...you want to use PostScript custom page sizes that are supported by a printer the only way to make them work correctly in Word is to add custom forms to Windows and then to choose those form names in Word By using this method the PostScript Page Size setting in Word is ignored and the newly added forms are used instead Create a custom form for printing to a non standard paper size in Microsoft Wind...

Page 195: ...p down menu select the custom form size Click OK To use the new form from a program follow these steps In the program click PRINT In the PRINT dialog box click PROPERTIES In the PAPER SIZE box click the new form Click OK Click OK to print NOTE New forms are stored on the computer where they are created When you create a new form for use with a shared printer create the form on the print server NOT...

Page 196: ...et browser and typing the IP address of your network printer http IP ADDRESS You can directly access the printer control panel on the web and it allows you to view and change the printer settings Following is an example of the printer web page When you access the printer web page it will display your printer name and logo and provide access to the following menus ...

Page 197: ...ray Media Size Type Tray Linking Job Offset Blank Pages Face Up Inst MBF First Gloss Level Auto Resize Separator Page Custom Size Unit Interface Menu Provides access to the printer interface settings Port Parallel Network 1 USB Parallel Setup Interpreter Format Mode Delay Out Close Network 1Setup Interpreter Format Network Address IP Address Subnet Mask Default Router LPD Banner DHCP Delay Out Clo...

Page 198: ...lues Paper Source Paper Size System Menu Provides access to the system settings Factory Defaults Display Language Alarm Control Power Saver Wait Timeout Job Timeout Jam Recovery Hex Print Intellifilter Quality Menu Provides access to the printer settings that are related to print quality Resolution Toner Saver Color Menu Contains the settings related to the quality of printed color Screening Mode ...

Page 199: ...erable Error Service Call Required Email Signature Settings Printer Status Displays printer option and consumables status You can view the current settings for the Input options on your printer and the Output options installed Input Displays paper trays and the paper size type and capacity levels of all installed trays and options Output Displays output paper trays and capacity level Consumable In...

Page 200: ...Summary Prints a summary page of the files stored on the Hard Disk Job Accounting View retrieve or reset job accounting information Enable Disable Click Yes or No to Enable or Disable Job Accounting Retrieve Job Accounting File Retrieve a job file and upload the file information to a CSV file Display Job Accounting Info Displays all job information such as job name user name port protocol pages da...

Page 201: ...h Options PS Fonts PCL Fonts Macros Job Library Takes you to the job library where you can view all user folders and print jobs Also allows access to print or delete all files stored in your job library on your Hard Disk or User Flash Option Allows you to save private jobs with a PIN View contents of user folder Retrieve files Delete or print selected files Main Page of Printer Web Site Submenu 1 ...

Page 202: ...rinter Setup Go to your web browser and type in your printer web address The printer web page will appear 1 Click on Printer Setup 2 When you enter the Printer Setup Menu you have access to the Paper Menu Interface Menu PS Menu PCL Menu System Menu Quality Menu and Email Setup ...

Page 203: ...ser Printer User Guide 8 37 Accessing the Printer Web Page 3 The Paper Menu allows the user to access and change the paper menu settings 4 The Interface Menu allows the user to access and change the interface settings ...

Page 204: ... 34PPM Laser Printer User Guide Accessing the Printer Web Page 5 The PS Menu allows the user to access and change the Post Script Menu settings 6 The PCL Menu allows the user to access and change the PCL settings ...

Page 205: ...r Printer User Guide 8 39 Accessing the Printer Web Page 7 The System Menu allows the user to access and change the System Menu settings 8 The Quality Menu allows the user to access and change the Quality Menu settings ...

Page 206: ...ress Enter the IP address for the SMTP server that the printer will use to trans mitt the email messages 2 Enable Authentication Check this box if the SMTP server requires authentication 3 User Name for Authentication Enter the name of a user who is authorized to access the SMTP server 4 Password for Authentication Enter the password for the user who is authorized to access the SMTP server 5 Print...

Page 207: ...igure which status conditions will cause an email to be sent In addition a resend inter val can be set for each address which determines if or how often the email message should be resent as long as the condition persists Email Signature Settings These are text strings that are appended to the end of the email messages They can be used to pro vide helpful hints reminders to receprients of the stat...

Page 208: ...Feb 05 8 42 34PPM Laser Printer User Guide Accessing the Printer Web Page 1 Click on Job Accounting 2 When you enter the Job Accounting field the following options appear ...

Page 209: ... Printer Web Page 3 When you click on Enable Disable it will take you to the following screen Click Yes or No to Enable or Disable Job Accounting 4 When you click on Retrieve Accounting Files it will upload the file information which is stored in a CSV file ...

Page 210: ...n Display Job Accounting Info it will bring you the following screen which displays all your job information NOTE Only products that have real time clock support will provide the Date Time information 6 When you click on Reset All Job Accounting Info all printer job information will be deleted ...

Page 211: ... Using the printer web page you can delete print or download any job files stored in the job library Go to your web browser and type in your printer web address The printer web page will appear as follows 1 Click on Job Library 2 Click on the folder icon or name to view the printer jobs in the user folders ...

Page 212: ...er Printer User Guide Accessing the Printer Web Page 3 The printer job information will appear If there is a PIN number associated with the file you will be required to enter the correct PIN number to access the print file ...

Page 213: ...Feb 05 Appendix A Consumables In this Chapter Specifications on page A 2 Expected life of Consumables on page A 3 ...

Page 214: ...g m2 transparencies envelopes labels some envelopes and labels cannot be used due to the paper quality and size Paper supply standard paper Paper tray standard paper Paper tray A4 150 sheets 150 sheets Paper tray A4 550 sheets 550 sheets Paper tray optional Paper tray A4 550 sheets 550 sheets Output tray capacity 500 sheets 64 g m2 Operating noise 53 6 db A or less during operation 27 db A or less...

Page 215: ... paper with a print ratio of 5 and the default density setting The number of pages that actually can be printed varies accord ing to the conditions of use Printable area Unprintable area Type of Toner Cartridge Possible number of pages printed 17 Kpv About 17 000 sheets Paper size Letter size Paper feeding direction Long edge feed Paper Standard paper Print ratio 5 Print density Default setting va...

Page 216: ...mber of pages that can be printed is based on Letter size paper with a print ratio of 5 and the default density setting The number of pages that actually can be printed varies accord ing to the conditions of use Regular replacement parts Possible number of pages printed Fuser unit About 200 000 sheets Transfer roll cartridge Feed roll ...

Page 217: ...ingstoke Hampshire RG24 8PD England U K Phone 44 870 872 2888 Fax 44 870 872 2889 http www tallygenicom co uk CANADA TallyGenicom 125 Traders Boulevard 9 Missisauga Ontario L4Z 2E5 Canada Phone 1 905 8904646 Fax 1 905 8904567 http www tallygenicom com MALAYSIA TallyGenicom Sdn Bhd Wisma KT Suite 3 02 No 14 Jalan 19 1 46300 Petaling Jaya Selangor Darul Ehsan Malaysia Phone 3 7625 1988 Fax 3 7625 26...

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