TallyGenicom 9050N -, User Manual

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8-12 User Manual
Network Troubleshooting
Troubleshooting
Although it is connected,
the printer
does not print. Cause 1 The printer is in the offline status.
Verification 1 Check whether Off-line is displayed on the printer
Operator Panel.
Action 1 Press the <ON LINE> button.
Cause 2 The print language of the printer and that of the printer
driver are different.
Verification 2 Check the print language set up for
the printer and that for the printer
driver for Macintosh.
Action 2 If the print language of the printer and that of the
printer driver are different, set the same language for
them. If the problem remains, check the following
causes.
Cause 3 After the Macintosh was connected to the printer, the
power to the printer was shut off. Or, paper jam has
occurred in the printer. Or, the network is faulty.
Verification 3 Check that the printer is switched on. Select the printer
again from Macintosh and reprint.
Action 3 If the problem remains, contact service.
“Please reboot printer” is
displayed on the printer
Operator Panel. Cause The AppleTalk function of the printer has failed.
Verification Switch off the printer, then switch it on again.
Action If Please reboot printer still appears on the
Cause Treatment