TallyGenicom 9050N -, User Manual

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User Manual 8-7
Network Troubleshooting
Troubleshooting
WHEN USING WINDOWS 95/98/ME
USING WINDOWS NT 4.0/2000/XP/VISTA/SERVER 2003
Cause Treatment
The printer and the
computer are connected to
different networks. Status Display Unable to print (Network Error)
Verification Check with the system administrator of the network
verify that the network connecting the computer and
that connecting the printer are linked by a router or a
gateway.
Action Connect the printer directly to the
network connecting the computer.
An error has occurred on
the network between the
computer and the printer.
Connection cannot be
established. Status Display Unable to print (Network Error)
Verification -
Action Ask the system administrator of the network to check
the network
for errors.
The printer is switched off
after the print instruction
has been sent from the
computer. Or the print
instruction is sent to the
printer which is switched
off Status Display Unable to print (Network Error)
Verification Check whether or not the printer
is switched on.
Action Switch on the printer.
Print instructions from
multiple computers are
sent to the printer at the
same time. Status Display Unable to print (Network Error)
Verification -
Action (Print will be reprocessed automatically.)
Printing cannot be spooled
due to insufficient disk
capacity of the computer. Status Display Double click [My Computer] and right click the disk
installed with Windows 95/98/Me (e.g. C-drive)
Verification Select [Properties] from the menu displayed and
check the free space available.
Action After erasing unnecessary files to increase the free
space available, select [Pause Printing] from the
[Document] menu of the printer window to enable
printing to restart