T A L K S W I T C H C O N F I G U R A T I O N
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Hotline access
The
Hotline Access
area allows you to select the resource that the extension will connect to. This
restricts the extension to one special task, and you cannot use the extension for any
other purpose.
An analog phone, TS-350i or TS-550i IP phone will automatically connect to the resource when
you lift the handset, or press the speaker or headset button. A TS-9133i will connect to the
resource when you press the top programmable function key. A TS-480i will connect to the
resource when you press the
HotLine
softkey. Other IP phones do not support hotline access.
1. Click
Additional Settings
. The
Additional Settings
window appears.
2. Select the
Hotline Access
tab.
3. Select the action in the
Connect to the following resource
list. Choices are:
•
perform no action —
Does not automatically connect to a resource.
•
go to voicemail
— Connects to the selected voicemail.
•
go to local extension
— Connects to the selected local extension.
•
go to remote extension
— Connects to the selected remote extension.
•
go to ring group
— Connects to the selected ring group.
•
go to auto attendant
— Connects to the selected auto attendant.
•
go to VoIP location
— Connects to the selected VoIP number within the TalkSwitch
VoIP network.
4. Select the resource. Depending on the action, resources are voice mailboxes, extensions,
auto attendants, or VoIP numbers within the TalkSwitch VoIP network.