T A L K S W I T C H I N S T A L L A T I O N
3
Line 1 and 3 lights, then Line 2 and 4 lights flashing alternately
The firmware and prompts have been updated, and the TalkSwitch unit needs to reboot.
1. Choose
Tools > Reboot TalkSwitch
or, on the front panel, turn the power button off and
back on.
Line 2 and 3 lights flashing simultaneously
File system error. The stored greetings, music on hold, and voicemail messages may have
exceeded the memory capacity of the TalkSwitch unit.
1. Choose
Tools > Memory Usage
. The
Memory Usage
window appears.
2. Check the
Time Usage Summary
area.
3. If the stored greetings, music on hold, and voicemail messages have exceeded the memory
capacity, delete unnecessary files.
4. Choose
Tools > Reboot TalkSwitch
. The
Reboot System
window appears.
5. Select
Lock down system and reboot when all calls are complete.
6. Click
Reboot
. The TalkSwitch system will reboot when all calls have been completed.
Line 1 and 4 lights flashing simultaneously
Voice mailbox error.
1. Choose
Tools > Reboot TalkSwitch
or, on the front panel, turn the power button off and
back on.
Power/Data and Line 1, 2, 3 and 4 lights on steady
The boot block is corrupt.
1. Contact the Technical Support department at TalkSwitch.