T A L K S W I T C H I N S T A L L A T I O N
8
Step 3 — Updating the firmware
The last step is to update the firmware. Make sure your TalkSwitch is connected to your PC.
1. Open the TalkSwitch management software.
2. Choose
Tools > Update Firmware
.
The update time varies depending on the connection type, how many files are needed and how
many units are updated. On average the process takes between 1 and 5 minutes. The LED lights
on the TalkSwitch front panel show diagnostic indicators for the update. See
What the flashing
lights mean
on page 2. When the update is completed, you are prompted to reboot TalkSwitch.
In the window, click the
Proceed
button.
Should the firmware update fail, please repeat the update process above. If the problem persists,
contact your reseller or TalkSwitch.
Most firmware updates do not alter your system configuration. In certain circumstances, during
a major system update, the configuration file may get reset to default values.
When you configure a unit for the first time and every time you modify the configuration, we
recommend you save your configuration file to your PC and preferably to removable media (3.5"
Floppy, CD-ROM disc or Flash stick) as a back-up. This avoids having to reconfigure the entire
system in case of a hardware failure.
INITIAL CONFIGURATION
Once your software is installed and your TalkSwitch is connected directly to a PC or via a switch/
hub to the LAN, you can customize the TalkSwitch system with the TalkSwitch
management software.
If you connect TalkSwitch to your telephone lines, it will do the following:
•
An incoming call on any line will ring all local extensions.
•
A receptionist can manually transfer calls to local extensions or voicemail.
•
Every local extension will have a voice mailbox.
If you have to replace your computer, please download the latest install file from our website
and follow steps 2 and 3 above. Run the install program. In case of a major system update,
copy the back-up of your configuration file to
C:\Program Files\TalkSwitch\TalkSwitch Configuration 6.12
.
Recommendation:
To minimize the disruption time of your telephone lines during the
system setup, we recommend you configure the unit before you connect all the local
extensions and telephone lines to the TalkSwitch unit.
