33
Dispenser is unusually
warm on the interior
1. Check the product temperature, to ensure that the
product is properly cooled to approximately 38ºF or
3.3ºC before it is loaded into the dispenser.
2. Check to ensure the vents at the top back of the
dispenser are not blocked.
3. Check to make sure the dispenser is not too close to a
heatgenerating machine, such as a coffeemaker. Allow
minimum 1inch airspace between machines.
4. Check to ensure that the dispenser is level on the
countertop at all times.
5. Check to ensure the condenser is not dirty. Remove the
back panel to examine the condenser. If it is dusty or
dirty, use a vacuum to clean it.
6. The dispenser may be on defrost cycle. The defrost
cycle time is 22 minutes in duration. If, after 22 minutes
have passed, the dispenser is not cool, reset the
defrost cycle by turning OFF the dispenser, waiting 10
seconds, and turning it back ON again. It should
become cold after approximately 12 minutes.
7. Check to ensure the fan is operating. Remove the front
panel and observe the fan on the right side of the
dispenser, in front of the compressor and behind the
circuit board. (See page 24) Do a visual inspection
only. Be careful not to injure fingers by sticking them in
the fan. If the fan is not running, call the SureShot
Dispensing Systems® Technical Assistance Center at
18887779990 or 19028659602.
8. If the problem is still not solved, call the SureShot
Dispensing Systems® Technical Assistance Center at
18887779990 or 19028659602.
Dispenser is too cold
(if dairy product is at
least 34° or less for
longer than an hour)
1. Check product temperature. If temperature adjustment
is required, follow instructions on page 25.
2. Call SureShot Dispensing Systems® Technical
Assistance Center at 18887779990 or
19028659602.
Frost build up in the
refrigeration
compartment
1. Check the temperature inside the refrigerated product
compartment, to make sure it is within the temperature
range of 35ºF to 40ºF (1.6ºC to 4.4ºC). If the dispenser
is running cold, it could form ice.
2. If the dispenser has accumulated ice or frost at the top of
the compartment, it is best to remove it during a defrost
cycle, which runs automatically and will be indicated on
the LCD display panel. Forming ice does not necessarily
mean the temperature of the product is too cold. If
excessive ice or frost builds up, it should be removed by
hand during that defrost cycle.
3. Ice may be removed during a product change: turn off
the dispenser. Leave the door open for about 15 minutes
to allow the ice to soften. Remove the ice by hand.
