32
f.
remove the pinch clip or fork.
g. push a dispense button on the front door. If product
is dispensed, the machine has reset and is working
properly. If product is not dispensed, call the
SureShot Dispensing Systems® Technical
Assistance Center at 18887779990 or
19028659602 for assistance.
10. If your dispenser has a reset button, follow the reset
procedure on page 12.
Valve is sticky
1. A sticky valve is usually caused by product buildup on
the valve. The problem is corrected by cleaning the
valve. See Instructions on pages 20, 21.
2. If this doesn't correct the problem, call the SureShot
Dispensing Systems® Technical Assistance Center at
18887779990 or 19028659602.
Valve door is broken
This indicates the door hinge is broken. The hinge is in two
parts: hooks, pins.
1. Hooks: If either or both of the plastic “hooked” areas of
the hinge are missing, the door section valve assembly is
broken and must be replaced. Contact SureShot
Dispensing Systems® Technical Assistance Center at
18887779990 or 19028659602 for replacements.
2. Pins: If either or both plastic “pins” are missing from the
hinge area, the body section of the valve is broken and
must be replaced. Contact SureShot Dispensing
Systems® Technical Assistance Center at
18887779990 or 19028659602 for replacements.
Dispenser is unusually
warm on the exterior
1. Make sure any vents at the top and back of the
dispenser are not blocked.
2. Make sure the dispenser is not too close to a heat
generating machine, such as a coffeemaker. Allow
minimum 1inch airspace between machines at all
times.
3. Make sure the dispenser is level on the countertop.
4. Make sure the condenser is not dirty. Remove the back
panel to examine the condenser. If it is dusty or dirty,
use a vacuum to clean it.
5. Make sure the fan is operating. Remove the front panel
and observe the fan on the right side of the dispenser, in
front of the compressor and behind the circuit board.
(See page 24) Do a visual inspection only. Be careful
not to injure fingers by sticking them in the fan. If the
fan is not running, call SureShot Dispensing Systems®
Technical Assistance Center at 18887779990 or
19028659602 for service.
