Sunrise telecom XTT 5000, User Manual

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XTT 5000 User's Manual
Customer Service
Sunrise Telecom Customer Service is available 24/7. Customer Service performs the
following functions:
• Answers customer questions over the phone on such topics as product
operation and repair.
• Repairs malfunctioning XTT promptly.
• Provides information about product upgrades.
The warranty period covering the XTT 5000 is one year from the date of shipment on
hardware, software, accessories, and the battery.
A Return Merchandise Authorization (RMA) Number is required before any product
may be shipped to Sunrise Telecom for repair. Out-of-warranty repairs require both
an RMA and a Purchase Order before the unit is returned. All repairs are warranted
for 90 days.
Please contact Customer Service if you need additional assistance:
Customer Service
Sunrise Telecom Incorporated
302 Enzo Drive
San Jose, CA 95138 U.S.A.
Tel: 1 408 363 8000 or 1 800 701 5208 (24 hours)
Fax: 1 408 363 8313
Internet: http://www.sunrisetelecom.com
E-mail: support@sunrisetelecom.com
Offices
Sunrise Telecom offices are located around the world:
HEADQUARTERS
302 Enzo Drive, San Jose, CA 95138, USA
Tel: 408-363-8000, Fax: 408-363-8313
info@sunrisetelecom.com
BROADBAND PRODUCTS GROUP - ATLANTA
3075 Northwoods Circle, Norcross, GA 30071, USA
Tel: 770-446-6086, Fax: 770-446-6850
catv@sunrisetelecom.com
OPTICAL PRODUCTS GROUP
7b Route Suisse, 1295 Mies, Switzerland
Tel: +41-22-755-5650, Fax: +41-22-755-5667
info@sunrisetelecom.ch
PROTOCOL PRODUCTS GROUP
Via Jacopo Peri, 41/c, 41100 Modena, ITALY
Tel: +39-059-403711, Fax: +39-059-403715
info@sunrisetelecom.it
SUNRISE TELECOM CHINA
Room 1503, Tower 3 , No.1, Xizhimenwai Street
Xicheng District, Beijing, 100044, CHINA
Tel: +86-10-5830-2220, Fax: +86-10-5830-2239
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