SunDash Radius 252, Operation & Assembly Instructions

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Parts Warranty Claim/Credit Review
1. Customer calls JK Products and notifies the Global Service Division of problem.
2. JK Global Service determines course of action.
3. JK Global Service ships part and R.A.I. to customer freight collect and bills customer on net 30 basis
for part only.
4. Customer, within 15 days of receiving new part , returns defective part to JK Global Service along with R.A.
5. Upon receipt of defective part and R.A., JK Products issues customer a credit invoice which o ffs ets
original bill. Customer’s account is returned to zero balance concerning this claim.
NOTE: If part returned to JK Products proves to be operational and not defective, or if product code numbers
on part do not correspond with individual unit date on file with JK Products , then a 30% restocking fee will be
charged in addition to the re ta il purchase price of pa rt.
Acknowledgment of the Agreement is not required for acceptance of the foregoing stipulations.
LABOR WARRANTY CLAIM/CREDIT PROCEDURES
JK Products furnishes labor without charge for a period of 90 days from date of purchase. All labor and related
charges must be authorized by JK Products
prior
to start or repairs, and must coincide with JK Products
established rates and time allotment policy.
Please contact JK Global Service for authorization and billing procedures.