Sony VAIO Tap 21 User Manual Download Page 447

Page: 447 / 475

Personal Computer

VAIO Tap 21

SVT2122

What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?

Enable the Wi-Fi function.

Open the charms and select the

Settings

charm.

Select

(the network icon) and change the

Wi-Fi

setting to

To open the charms, see

Opening the Charms

To use the Wi-Fi function on your VAIO computer, you need to configure the Wi-Fi settings.

Check the Wi-Fi settings of the computer. See

Starting Wi-Fi(R) (Wireless LAN) Communications

for more

information.

If a connection utility app supplied with a third-party Wi-Fi product is installed, uninstall it.

If a connection utility app is installed, Windows may fail to configure the Wi-Fi settings. Be sure to take a note of your

settings, (such as security keys) before uninstalling.

Notes on use

User Guide

Troubleshooting

447

Summary of Contents for VAIO Tap 21

Page 1: ...ions about your VAIO computer About This Manual Visit the VAIO support website that provides up to date information on your VAIO computer http www sony com am vaiosupport Windows 8 The Basics Parts Description Setup Network Internet Connections Settings Backup Recovery Security User Guide How to Use 1 ...

Page 2: ...r Operations Notifications Hardware Apps Network Internet Backup Recovery Security Peripheral Devices How to Use Troubleshooting Notes on use Copyright 2013 Sony Corporation Troubleshooting List of Topics 2 ...

Page 3: ...mputer VAIO Tap 21 SVT2122 Windows 8 The Basics User account Power Display Internet Password Apps Windows Menu Windows 8 Store Help and Support Notes on use Copyright 2013 Sony Corporation User Guide How to Use 3 ...

Page 5: ...Personal Computer VAIO Tap 21 SVT2122 Setup VAIO computer Power Battery Display Keyboard Memory module Supplied items Mouse Windows 8 Notes on use Copyright 2013 Sony Corporation User Guide How to Use 5 ...

Page 7: ...sonal Computer VAIO Tap 21 SVT2122 Connections Power Display HDMI Peripheral device CD DVD BD Audio Speakers Headphones Optical digital output Keyboard Internet LAN Wi Fi BLUETOOTH User Guide How to Use 7 ...

Page 9: ...l Computer VAIO Tap 21 SVT2122 Settings User account VAIO computer Power Display HDMI Peripheral device CD DVD BD Audio Speakers Microphone Optical digital output Button Recovery Camera User Guide How to Use 9 ...

Page 11: ...VAIO Tap 21 SVT2122 Backup Recovery VAIO computer CD DVD BD Button Recovery BIOS Backup Service and support Built in storage device Partition Refresh Notes on use Copyright 2013 Sony Corporation User Guide How to Use 11 ...

Page 13: ...d in this manual may not be preinstalled on your VAIO computer Supplied manuals The following manuals are supplied with your VAIO computer On screen documentation User Guide Introduction Version Welcome A preinstalled manual with limited information of your VAIO computer focused on support and Internet connection The User Guide Introduction Version is replaced with a complete version of the User G...

Page 14: ...ss for any particular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof In the manual the TM or R marks are not spec...

Page 15: ...VAIO Tap 21 SVT2122 Other Operations VAIO computer Power Battery Display Keyboard Camera Memory module USB Memory card Built in storage device Mouse Touch panel Partition NFC One touch functions User Guide How to Use 15 ...

Page 17: ... 21 SVT2122 Notifications Read this first VAIO computer Care and maintenance Important notice Service and support Product registration Supplied items Security Notes on use Copyright 2013 Sony Corporation User Guide How to Use 17 ...

Page 18: ...Personal Computer VAIO Tap 21 SVT2122 Hardware Power Battery Display HDMI Audio Microphone Keyboard Camera LAN Wi Fi BLUETOOTH Password BIOS USB User Guide Troubleshooting 18 ...

Page 25: ...O Computer Sleep Mode Shutdown Display Opening the Desktop Searching Content Opening the App List About the Start Screen and Menu Internet Installing Apps from Windows Store Password Switching from a Local Account to a Microsoft Account About User Account Types Apps Switching User Accounts Switching Apps Viewing Running Apps Closing Apps Starting Apps Installing Apps from Windows Store Opening the...

Page 26: ...p Tips Parts Description VAIO computer Parts and Controls on the Back Parts and Controls on the Front Parts and Controls on the Sides Keyboard Parts and Controls of the Keyboard Mouse Parts and Controls of the Mouse Setup VAIO computer Checking Supplied Items Setting Up an Appropriate Work Environment Propping Up Your VAIO Computer About Adding Memory Modules Power Charging the Battery Pack Turnin...

Page 27: ... LAN port equipped models About the Internet Connection Services Installing Apps from Windows Store Starting Wi Fi R Wireless LAN Communications Using the Antivirus App for Your VAIO Computer About the Network LAN About a Security Key for Wi Fi R Wireless LAN Disabling the Wi Fi R Wireless LAN Function LAN About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection ...

Page 28: ...he Multiple Monitors Function Connecting a TV with an HDMI Input Port Notes on the LCD screen Changing the Sound Output Device Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV CD DVD BD Connecting an External Drive Audio Connecting External Speakers Headphones Headset Changing the Sound Output Device Connecting a High Quality Digital Sound Output Device bet...

Page 29: ...k LAN About a Security Key for Wi Fi R Wireless LAN Wi Fi Stopping Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards About the Internet Connection Services Starting Wi Fi R Wireless LAN Communications About a Security Key for Wi Fi R Wireless LAN Disabling the Wi Fi R Wireless LAN Function BLUETOOTH About BLUETOOTH R Secur...

Page 30: ...en Changing the Resolution Size of the Screen Image Notes on Using the Touch Screen Touch screen equipped models Enlarging the Text Size DPI Touch screen equipped models How to Use the Touch Screen Touch screen equipped models HDMI Changing the Resolution Size of the Screen Image on an HDMI Connected Device Connecting a TV with an HDMI Input Port Peripheral device Selecting Display Modes Using the...

Page 31: ...a Using the Built in Camera Internet Using the Antivirus App for Your VAIO Computer Password Switching from a Local Account to a Microsoft Account Creating Changing Removing Your Windows Password Setting Changing the Power on Password Removing the Power on Password Memory module Viewing the System Information BIOS About the ASSIST Button Booting Your VAIO Computer from External Devices Setting Cha...

Page 32: ...t to Free up Disk Space Recovering from Recovery Media Checking the Volume of the Recovery Area About Recovery Creating Recovery Media Notes on Recovery BIOS About the ASSIST Button Booting Your VAIO Computer from External Devices Backup Restoring System Files Using the Restore Point when You cannot Start Windows About Backup About Types of Backup Creating a Restore Point Backing Up Your Data when...

Page 33: ...g the Power on Password BIOS Setting Changing the Power on Password Removing the Power on Password Service and support Using VAIO Update Keeping Your VAIO Computer in Optimum Condition VAIO Care Other Operations VAIO computer About Adding Memory Modules Power Using Sleep Mode Charging the Battery Pack Turning On Your VAIO Computer Charge Indicator Status List Restarting Your VAIO Computer Controll...

Page 34: ...Key Entering Characters with Touch Screen Operations Touch screen equipped models Replacing the AA Battery of the Keyboard Checking the Remaining Battery Power of the Keyboard Camera Notes on the Built in Camera Using the Built in Camera Scanning Content VAIO Scan Memory module About Adding Memory Modules USB Charging a USB Device Connecting a USB Device Memory card Notes on Using SD Memory Cards ...

Page 35: ... supported models Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models Stopping the One touch listening Connection One touch listening NFC supported models Windows Opening Windows Help and Support Starting Help Tips Windows 8 Using Sleep Mode Restarting Your VAIO Computer Controlling the Power State of Your VAIO Comput...

Page 36: ...Trademarks Safety Information Service and support Solving Common Problems with Your VAIO Computer About Online Support Website Updating Your VAIO Computer Product registration About Online Support Website Supplied items Checking Supplied Items Security Updating Your VAIO Computer Notes on use Copyright 2013 Sony Corporation 36 ...

Page 37: ... Battery Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power What should I do if my battery pack is not fully charged What should I do if my battery pack does not work properly Display What should I do if videos are not displayed on the computer screen What should I do if videos are not displayed smoothly What should I do if no imag...

Page 38: ...at should I do if captured images contain dropped frames and audio interruptions Why are captured images poor in quality Why is the video input from the built in camera suspended momentarily What should I do if captured images flicker LAN What should I do if I do not know the SSID or security key for the access point What should I do if I cannot play back movies or audio tracks received via Wi Fi ...

Page 39: ... can t I write data to a memory card Software Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Computer Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power Mouse What should I do if the mouse pointer does not move What should I do ...

Page 40: ...s cannot connect to my VAIO computer What should I do if I cannot find the BLUETOOTH R device I want to communicate with Why is my BLUETOOTH R connection slow Why can t I use the BLUETOOTH R function when I sign in to my VAIO computer as a user with a standard user account Why can t I use BLUETOOTH R devices when I switch users What should I do if I cannot use the BLUETOOTH R function What should ...

Page 41: ...s USB What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Printer What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Notes on use Copyright 2013 Sony Corporation 41 ...

Page 42: ...smartphone or tablet Basic operation has been confirmed on the standard browser for the noted devices running the following operating systems Android 2 3 or later Xperia series Walkman running Android iOS 4 or later iPhone iPod touch iPad JavaScript JavaScript is used with this content for viewing convenience If JavaScript is disabled in your web browser settings the content may not operate proper...

Page 43: ...Sony may use cookies web beacons or similar technologies to make statistical analysis of customers usage of this content while preserving anonymity Notes on use Copyright 2013 Sony Corporation 43 ...

Page 44: ...Microsoft Account In Windows 8 you can switch between a local account and a Microsoft account About User Account Types There are two types of user accounts available in Windows 8 a local account and a Microsoft account Notes on use Copyright 2013 Sony Corporation User Guide How to Use 44 ...

Page 45: ...er Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity You might be looking for the following topics Charging the Battery Pack Turning On Your VAIO Computer Connecting a Power Source Notes on Sleep Mode Selecting a Power Plan Notes on Using the Power Source Charge Indicator Status L...

Page 46: ... do if my VAIO computer does not turn on the power indicator light does not turn on in green What should I do if my VAIO computer does not return to Normal mode with keyboard or mouse operations during Sleep mode What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer Why does the disc drive indicator light blink during Sleep mode What should I do if Hibernate ...

Page 47: ...you use the most You might be looking for the following topics Adjusting the Angle of Your VAIO Computer Changing the Resolution Size of the Screen Image on an HDMI Connected Device Selecting Display Modes Using the Multiple Monitors Function Connecting a TV with an HDMI Input Port Notes on the LCD screen Displaying Clear and Vivid Images X Reality for mobile installed models Changing the LCD Brig...

Page 48: ... or TV screen Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder What should I do if my computer screen goes blank Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions What should I do if captured images fli...

Page 49: ...ess LAN Function About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Internet Connection Services Starting Wi Fi R Wireless LAN Communications Using the Antivirus App for Your VAIO Computer About the Network LAN About a Security Key for Wi Fi R Wireless LAN Disabling the Wi Fi R Wireless LAN Function Notes on use Copyright ...

Page 50: ...ht be looking for the following topics Creating Changing Removing Your Windows Password Setting Changing the Power on Password Removing the Power on Password What should I do if I forget the Windows password What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power on password three times consecutively What should I do if I forget the pow...

Page 51: ...laying the list on the Start screen Closing Apps You can close currently running apps by following the instruction below Starting Apps You can start apps by following these steps Installing Apps from Windows Store You can install apps from Windows Store Opening the App Menu Many apps have app menus that you can use to control your app Follow the instructions below to open the app menu Notes on use...

Page 52: ...ning Windows Help and Support You can open Windows Help and Support by following these steps Starting Help Tips You can start Help Tips that explains the Windows 8 basic operations Notes on use Copyright 2013 Sony Corporation User Guide How to Use 52 ...

Page 53: ...e Desktop You can access the desktop from a tile just like an app Open the desktop by following the instruction below Searching Content With the Search charm you can search files settings or web content Opening the App List You can open the list of the installed apps the Apps screen on your VAIO computer About the Start Screen and Menu You can add shortcuts to apps the desktop and websites that yo...

Page 54: ...g on Restarting Your VAIO Computer After changing the settings or installing an app on your VAIO computer you may be required to restart the computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity Notes on use Copyright 2013 Sony Corporation User Guide How to Use 54 ...

Page 55: ... Store Switching User Accounts You can switch to another user account by following these steps Installing Apps from Windows Store You can install apps from Windows Store Notes on use Copyright 2013 Sony Corporation User Guide How to Use 55 ...

Page 56: ...t Opening Windows Help and Support You can open Windows Help and Support by following these steps Starting Help Tips You can start Help Tips that explains the Windows 8 basic operations Notes on use Copyright 2013 Sony Corporation User Guide How to Use 56 ...

Page 57: ...res on the sides of the VAIO computer such as connection ports You might be looking for the following topics Checking Supplied Items Setting Up an Appropriate Work Environment Propping Up Your VAIO Computer About Adding Memory Modules About the ASSIST Button Viewing the System Information Customizing Your VAIO Computer Booting Your VAIO Computer from External Devices Using VAIO Update Keeping Your...

Page 58: ...l Lock States Combinations and Functions with the Fn Key Entering Characters with Touch Screen Operations Touch screen equipped models Checking the Remaining Battery Power of the Keyboard What should I do if the keyboard does not work What should I do if the connect indicator on the keyboard is blinking What should I do if I cannot enter numbers with the numeric keypad What should I do if I cannot...

Page 59: ...ut the Usage Environment for the Mouse Connecting the Wireless Mouse Checking the Remaining Battery Power of the Mouse What should I do if the mouse pointer does not move What should I do if the mouse does not work What should I do if the mouse pointer jumps or moves slowly What should I do if the battery charge of the mouse becomes low quickly Notes on use Copyright 2013 Sony Corporation User Gui...

Page 60: ...n propping up your VAIO computer follow these steps About Adding Memory Modules You might be looking for the following topics Parts and Controls on the Back Parts and Controls on the Front Parts and Controls on the Sides About the ASSIST Button Viewing the System Information Customizing Your VAIO Computer Booting Your VAIO Computer from External Devices Using VAIO Update Keeping Your VAIO Computer...

Page 61: ...ter Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity You might be looking for the following topics Entering Sleep Mode Shutting Down or Restarting Using Sleep Mode Restarting Your VAIO Computer Notes on Sleep Mode Selecting a Power Plan Notes on Using the Power Source Charge Indicator Status List Changing the Low Battery Hiberna...

Page 62: ... do if my VAIO computer does not turn on the power indicator light does not turn on in green What should I do if my VAIO computer does not return to Normal mode with keyboard or mouse operations during Sleep mode What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer Why does the disc drive indicator light blink during Sleep mode What should I do if Hibernate ...

Page 63: ...king for the following topics Checking the Battery Charge Capacity Charge Indicator Status List Prolonging the Battery Lifespan Extending the Battery Life Changing the Low Battery Hibernation Settings Changing the Intel Smart Connect Technology Sleep Mode Settings About Sleep Mode Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power ...

Page 64: ...s on the LCD screen Displaying Clear and Vivid Images X Reality for mobile installed models Changing the LCD Brightness Changing the Resolution Size of the Screen Image Notes on Using the Touch Screen Touch screen equipped models Enlarging the Text Size DPI Touch screen equipped models How to Use the Touch Screen Touch screen equipped models About the Touch Screen Touch screen equipped models What...

Page 65: ...igital video camcorder What should I do if my computer screen goes blank Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions What should I do if captured images flicker What should I do if my computer screen flickers or fades to white Intel graphics accelerator installed models What should I do if the touc...

Page 66: ...aps Lock Num Lock Scroll Lock States Combinations and Functions with the Fn Key Entering Characters with Touch Screen Operations Touch screen equipped models Checking the Remaining Battery Power of the Keyboard What should I do if the keyboard does not work What should I do if the connect indicator on the keyboard is blinking What should I do if I cannot enter numbers with the numeric keypad What ...

Page 67: ...puter VAIO Tap 21 SVT2122 Memory module About Adding Memory Modules You might be looking for the following topics Viewing the System Information Notes on use Copyright 2013 Sony Corporation User Guide How to Use 67 ...

Page 68: ...Personal Computer VAIO Tap 21 SVT2122 Supplied items Checking Supplied Items Check all items packed with the product before use Notes on use Copyright 2013 Sony Corporation User Guide How to Use 68 ...

Page 69: ...might be looking for the following topics Parts and Controls of the Mouse Connecting the Wireless Mouse Checking the Remaining Battery Power of the Mouse What should I do if the mouse pointer does not move What should I do if the mouse does not work What should I do if the mouse pointer jumps or moves slowly What should I do if the battery charge of the mouse becomes low quickly Notes on use Copyr...

Page 70: ...Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity You might be looking for the following topics Using Sleep Mode Restarting Your VAIO Computer Notes on use Copyright 2013 Sony Corporation User Guide How to Use 70 ...

Page 71: ...ter to the Internet About the Internet Connection Services The following types of Internet connection services are available Installing Apps from Windows Store You can install apps from Windows Store Starting Wi Fi R Wireless LAN Communications You can establish Wi Fi communications between your VAIO computer and an access point not supplied Using the Antivirus App for Your VAIO Computer Protect y...

Page 72: ...or a WEP Wired Equivalent Privacy key Disabling the Wi Fi R Wireless LAN Function You can disable the Wi Fi function by following these steps Notes on use Copyright 2013 Sony Corporation 72 ...

Page 73: ... computer and other devices About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key You might be looking for the following topics What should I do if I do not know the SSID or security key for the access point What should I do if I cannot p...

Page 74: ...supplied About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key Disabling the Wi Fi R Wireless LAN Function You can disable the Wi Fi function by following these steps You might be looking for the following topics What should I do if I do ...

Page 76: ...s Store You can install apps from Windows Store You might be looking for the following topics Switching User Accounts Switching Apps Viewing Running Apps Closing Apps Starting Apps Opening the App Menu Notes on use Copyright 2013 Sony Corporation User Guide How to Use 76 ...

Page 77: ...1 SVT2122 Store Installing Apps from Windows Store You can install apps from Windows Store You might be looking for the following topics Switching User Accounts Notes on use Copyright 2013 Sony Corporation User Guide How to Use 77 ...

Page 78: ...sing the Power Source Charge Indicator Status List Changing the Low Battery Hibernation Settings Changing the Intel Smart Connect Technology Sleep Mode Settings About Sleep Mode Why does my VAIO computer automatically turn off Why does a message appear and Windows fail to start when I turn on my VAIO computer What should I do if I cannot turn off my VAIO computer What should I do if the power indi...

Page 79: ...mal mode with keyboard or mouse operations during Sleep mode What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer Why does the disc drive indicator light blink during Sleep mode What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode Notes on use Copyright 2013 Sony Corporation 79 ...

Page 80: ...n allows you to distribute portions of your desktop across separate displays Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Notes on the LCD screen Read the following precautions for correct use of the LCD screen You might be looking for the following topics Opening the Desktop Searching Content Opening the...

Page 81: ...ould I do if no image is displayed on my external display or TV screen Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder What should I do if my computer screen goes blank Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and au...

Page 82: ...such as a TV connected to the computer with an HDMI cable not supplied Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied You might be looking for the following topics What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port Notes on use Copyright 2013 Sony...

Page 83: ...ort to your VAIO computer with an HDMI cable not supplied Notes on the LCD screen Read the following precautions for correct use of the LCD screen Changing the Sound Output Device If there is no sound coming from an external device connected to your VAIO computer you need to change the device for sound output Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV...

Page 84: ...xternal Drive Connect an external disc drive or hard disk drive to a USB port on your VAIO computer You might be looking for the following topics Booting Your VAIO Computer from External Devices Notes on use Copyright 2013 Sony Corporation User Guide How to Use 84 ...

Page 85: ...O computer and a TV using an HDMI connection You might be looking for the following topics Using Automatic Sound Field Adjustment to Optimize the Sound Field Adjusting the Volume in Windows Adjusting the Microphone Volume Adjusting the Speakers Volume Playing Optimized Sound for Your VAIO Computer Using ClearAudio What should I do if I do not hear sound from speakers or headphones What should I do...

Page 86: ...s such as speakers headphones or a headset to your VAIO computer You might be looking for the following topics Using Automatic Sound Field Adjustment to Optimize the Sound Field Adjusting the Speakers Volume Playing Optimized Sound for Your VAIO Computer Using ClearAudio Notes on use Copyright 2013 Sony Corporation User Guide How to Use 86 ...

Page 87: ... Headphones Connecting External Speakers Headphones Headset You can connect external sound output devices such as speakers headphones or a headset to your VAIO computer Notes on use Copyright 2013 Sony Corporation User Guide How to Use 87 ...

Page 88: ... Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection Notes on use Copyright 2013 Sony Corporation User Guide How to Use 88 ...

Page 89: ...lacing the AA Battery of the Keyboard Checking the Caps Lock Num Lock Scroll Lock States Combinations and Functions with the Fn Key Entering Characters with Touch Screen Operations Touch screen equipped models Checking the Remaining Battery Power of the Keyboard What should I do if the keyboard does not work What should I do if the connect indicator on the keyboard is blinking What should I do if ...

Page 90: ...O computer to the Internet About the Internet Connection Services The following types of Internet connection services are available Starting Wi Fi R Wireless LAN Communications You can establish Wi Fi communications between your VAIO computer and an access point not supplied About the Network LAN The network LAN enables you to connect your VAIO computer to the Internet and transfer data between th...

Page 92: ... computer and other devices About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key You might be looking for the following topics What should I do if I do not know the SSID or security key for the access point What should I do if I cannot p...

Page 93: ...supplied About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key Disabling the Wi Fi R Wireless LAN Function You can disable the Wi Fi function by following these steps You might be looking for the following topics What should I do if I do ...

Page 95: ...vice such as a Mouse You can connect BLUETOOTH devices to your VAIO computer Stopping BLUETOOTH R Communications You can stop BLUETOOTH communications by following these steps You might be looking for the following topics What should I do if other BLUETOOTH R devices cannot connect to my VAIO computer What should I do if I cannot find the BLUETOOTH R device I want to communicate with Why is my BLU...

Page 96: ...a Universal Serial Bus USB device such as a mouse floppy disk drive speaker or printer to your VAIO computer You might be looking for the following topics What should I do if I cannot charge the device connected to the USB port that supports USB charging What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Notes on use Copyright 2013 ...

Page 97: ...xplains how to use the wireless mouse You might be looking for the following topics Parts and Controls of the Mouse Replacing the AA Battery of the Mouse Checking the Remaining Battery Power of the Mouse What should I do if the mouse pointer does not move What should I do if the mouse does not work What should I do if the mouse pointer jumps or moves slowly What should I do if the battery charge o...

Page 98: ... from a Local Account to a Microsoft Account In Windows 8 you can switch between a local account and a Microsoft account You might be looking for the following topics About User Account Types Notes on use Copyright 2013 Sony Corporation User Guide How to Use 98 ...

Page 99: ...sc drive a USB floppy disk drive or a USB flash drive by using the BIOS function Using VAIO Update VAIO Update provides a service that informs you of available update information such as important notices or update programs to keep your VAIO computer up to date Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO comput...

Page 101: ...s state including data you are working on You might be looking for the following topics Entering Sleep Mode Shutting Down or Restarting Restarting Your VAIO Computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Charging the Battery Pack Turning On Your VAIO Computer Connecting a Power Source Charge Indicator Status List Changing the Low Battery Hibernation Settings Changin...

Page 102: ... do if my VAIO computer does not turn on the power indicator light does not turn on in green What should I do if my VAIO computer does not return to Normal mode with keyboard or mouse operations during Sleep mode What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer Why does the disc drive indicator light blink during Sleep mode What should I do if Hibernate ...

Page 103: ...ected to your VAIO computer Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Notes on the LCD screen Read the following precautions for correct use of the LCD screen C...

Page 104: ...ort How do I change the LCD brightness What should I do if some items do not fit on the computer screen What should I do if no image is displayed on my external display or TV screen Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder What should I do if my computer screen goes blank Why does the vie...

Page 105: ...uch as a TV connected to the computer with an HDMI cable not supplied Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied You might be looking for the following topics What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port Notes on use Copyright 2013 Sony ...

Page 106: ...rt to your VAIO computer with an HDMI cable not supplied Notes on the LCD screen Read the following precautions for correct use of the LCD screen Changing the Sound Output Device If there is no sound coming from an external device connected to your VAIO computer you need to change the device for sound output Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV ...

Page 107: ...ou can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function You might be looking for the following topics Connecting an External Drive Notes on use Copyright 2013 Sony Corporation User Guide How to Use 107 ...

Page 108: ...vice between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection Adjusting the Speakers Volume You can change the volume level of the speakers and headphones Playing Optimized Sound for Your VAIO Computer Using ClearAudio ClearAudio enables high quality sound that is op...

Page 109: ...erruptions occur during video or audio playback What should I do if I do not hear sound from a digital audio device connected to the digital output port such as the HDMI output port Notes on use Copyright 2013 Sony Corporation 109 ...

Page 110: ...rs Volume You can change the volume level of the speakers and headphones Playing Optimized Sound for Your VAIO Computer Using ClearAudio ClearAudio enables high quality sound that is optimized for your VAIO computer using digital signal processing technologies originally developed by Sony You might be looking for the following topics Connecting External Speakers Headphones Headset Notes on use Cop...

Page 111: ...djust the volume level of the microphone You might be looking for the following topics What should I do if my microphone does not work What should I do if I hear microphone feedback from speakers when using my microphone Notes on use Copyright 2013 Sony Corporation User Guide How to Use 111 ...

Page 112: ...Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection Notes on use Copyright 2013 Sony Corporation User Guide How to Use 112 ...

Page 113: ...tton About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer Notes on use Copyright 2013 Sony Corporation User Guide How to Use 113 ...

Page 114: ...dia Checking the Volume of the Recovery Area About Recovery Creating Recovery Media Notes on Recovery How can I reinstall the original apps and drivers What should I do if I cannot recover my VAIO computer from the recovery area How can I restore my VAIO computer system to its factory default settings How do I create Recovery Media What should I do if I cannot start complete the recovery process W...

Page 115: ... on the Built in Camera Scanning Content VAIO Scan Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions Why are captured images poor in quality Why is the video input from the built in camera suspended momentarily What should I do if captured images flicker Notes on use Copyright 2013 Sony Corporation User ...

Page 116: ... Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Internet Connection Services Starting Wi Fi R Wireless LAN Communications About the Network LAN About a Security Key for Wi Fi R Wireless LAN Disabling the Wi Fi R Wireless LAN Function Note...

Page 117: ...mputer using the BIOS function Entry of the power on password will be prompted after the VAIO logo appears to start the computer Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password You might be looking for the following topics About User Account Types What should I do ...

Page 118: ...ry module Viewing the System Information You can view the system information of your VAIO computer You might be looking for the following topics About Adding Memory Modules Notes on use Copyright 2013 Sony Corporation User Guide How to Use 118 ...

Page 119: ...n Setting Changing the Power on Password You can set a password power on password for booting up your VAIO computer using the BIOS function Entry of the power on password will be prompted after the VAIO logo appears to start the computer Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine passwo...

Page 120: ...m Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality You might be looking for the following topics Solving Common Problems with Your VAIO Computer About Online Support W...

Page 121: ... the touch screen easier How to Use the Touch Screen Touch screen equipped models You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer You might be looking for the following topics Entering Characters with Touch Screen Operations Touch screen equipped models About the Touch Screen Touch screen equipped models What should I do if the touch screen does...

Page 122: ...2122 Security Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality Notes on use Copyright 2013 Sony Corporation User Guide How to Use 122 ...

Page 123: ...n open Control Panel by following these steps You might be looking for the following topics Opening the Charms Opening the Desktop Searching Content Opening the App List About the Start Screen and Menu Notes on use Copyright 2013 Sony Corporation User Guide How to Use 123 ...

Page 124: ...our VAIO computer while retaining the computer s state including data you are working on You might be looking for the following topics Restarting Your VAIO Computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Notes on use Copyright 2013 Sony Corporation User Guide How to Use 124 ...

Page 125: ...ng the BIOS function Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level You might be looking for the following topics Parts and Controls on the Back Parts and Controls on the Front Parts and Controls on the Sides Checking Supplied Items Setting Up an Appropriate Work Environment Pr...

Page 126: ...ou can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function You might be looking for the following topics Connecting an External Drive Notes on use Copyright 2013 Sony Corporation User Guide How to Use 126 ...

Page 127: ...tton About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer Notes on use Copyright 2013 Sony Corporation User Guide How to Use 127 ...

Page 128: ...recovery is stored If your VAIO computer includes a solid state drive SSD you might want to minimize the recovery area by removing such data to free up disk space on the C drive or the last drive in your drive list for example D drive Recovering from Recovery Media If the recovery area data has been corrupted or erased you can use Recovery Media to recover your VAIO computer Checking the Volume of...

Page 129: ... VAIO computer system to its factory default settings How do I create Recovery Media What should I do if I cannot start complete the recovery process What should I do if I cannot create Recovery Media What should I do if my VAIO computer becomes unstable Windows starts What should I do if my VAIO computer becomes unstable Windows does not start Notes on use Copyright 2013 Sony Corporation 129 ...

Page 130: ...om External Devices You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function You might be looking for the following topics Setting Changing the Power on Password Removing the Power on Password What should I do if I forget the power on password to start my VAIO computer Notes on use Copyright 2013 Son...

Page 131: ...d Restore feature to back up your valuable data Creating a Restore Point A restore point enables you to restore your computer system files to a previous state depending on when the restore point was created Backing Up Your Data when You cannot Start Windows If you cannot start Windows back up your data with VAIO Care Rescue Mode VAIO recovery solutions Restoring Your Data with VAIO Data Restore To...

Page 132: ...ou can perform the following operations to keep your VAIO computer running at an optimum level You might be looking for the following topics Using VAIO Update Updating Your VAIO Computer Solving Common Problems with Your VAIO Computer About Online Support Website Notes on use Copyright 2013 Sony Corporation User Guide How to Use 132 ...

Page 133: ... drive in your drive list for example D drive Creating Other Drives Modifying Partitions Partitions are divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions This topic describes how to create partitions Checking the Volume of the Recove...

Page 134: ... on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions This topic describes how to create partitions Notes on use Copyright 2013 Sony Corporation User Guide How to Use 134 ...

Page 135: ...he refresh function provided by Windows Refresh the computer by following these steps About Recovery Recovery is the process of restoring the built in storage device back to its original factory condition Refresh is the process of reinstalling the operating system with the main settings and personal data retained Notes on use Copyright 2013 Sony Corporation User Guide How to Use 135 ...

Page 136: ...keep your VAIO computer running at an optimum level You might be looking for the following topics Parts and Controls on the Back Parts and Controls on the Front Parts and Controls on the Sides Checking Supplied Items Setting Up an Appropriate Work Environment Propping Up Your VAIO Computer About Adding Memory Modules About the ASSIST Button Viewing the System Information Customizing Your VAIO Comp...

Page 137: ... Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Internet Connection Services Starting Wi Fi R Wireless LAN Communications About the Network LAN About a Security Key for Wi Fi R Wireless LAN Disabling the Wi Fi R Wireless LAN Function Note...

Page 138: ...O logo appears to start the computer Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password You might be looking for the following topics Switching from a Local Account to a Microsoft Account About User Account Types What should I do if I forget the Windows password What ...

Page 139: ...rt the computer Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password You might be looking for the following topics About the ASSIST Button Booting Your VAIO Computer from External Devices What should I do if I forget the power on password to start my VAIO computer Notes...

Page 140: ...VAIO computer up to date Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level You might be looking for the following topics Updating Your VAIO Computer Solving Common Problems with Your VAIO Computer About Online Support Website Notes on use Copyright 2013 Sony Corporation User Guide...

Page 141: ...er inside the back panel or inside the battery compartment on the original VAIO box The model number is located at the lower right corner of the display on the VAIO computer Other websites You can also find useful information at the following Web sites Sony products http www sony net http www sony net electronics Operating system online support website For Microsoft Windows operating system suppor...

Page 142: ...isit our sustainability site http www sony com green Hint You can find a link to register your computer online in VAIO Care To start VAIO Care see Starting Apps Related Topic About This Manual Keeping Your VAIO Computer in Optimum Condition VAIO Care Notes on use Copyright 2013 Sony Corporation 142 ...

Page 143: ...Once the User Guide is updated to the complete version you can access it anytime even if you are offline With the complete version of the User Guide you can view information about Parts description Feature and operating instructions Precautions Troubleshooting information Windows basic operations To update the User Guide to the complete version 1 Connect your VAIO computer to the Internet 2 Exit t...

Page 144: ...your ISP Fiber to the Home FTTH Digital Subscriber Line DSL Cable modem Satellite Dial up For more information on devices required for Internet access and how to connect your VAIO computer to the Internet ask your ISP The following is one of the Internet connection methods as an example To use the Wi Fi network 1 Open the charms and select the Settings charm 2 Select the network icon 3 Select your...

Page 145: ...dates available on the Internet then downloads and installs them on your VAIO computer 1 Open the charms and select the Search charm 2 Enter VAIO Update in the search box to search VAIO Update 3 Select VAIO Update from the list 4 Follow the on screen instructions to complete the updates To update the antivirus app The antivirus app helps protect your VAIO computer against security threats by keepi...

Page 146: ... start Finding Support Information The Sony online support website provides instant access to information on commonly encountered problems You can find support information such as the support website URL in Contact Support on VAIO Care or the supplied Quick Start Guide Windows How to Start About the Start Screen and Menu You can add shortcuts to apps the desktop and websites that you use the most ...

Page 147: ...ch for apps and files share content play content on other devices or print and set up your VAIO computer Touch operation Touch screen equipped models Swipe in from the right edge Mouse Touch pad operation Point to the upper right corner then move downward With a touch pad you can also swipe in from the right edge Keyboard operation Press the Windows key and the C key at the same time Opening the A...

Page 148: ...s You can start apps by following these steps 1 Open the Start screen or the Apps screen 2 Select your desired app Hint It is useful to pin the apps that you use the most to the Start screen To pin the apps right click an app icon on the Apps screen and select the pin icon on the menu that appears on the bottom of the screen You can search apps from the search box on the upper right corner of the ...

Page 149: ...lt Viewing Running Apps You can view running apps by displaying the list on the Start screen Touch operation Touch screen equipped models Swipe in from the left edge until a small app icon appears then drag the icon back towards the left edge Mouse Touch pad operation Point to the upper left corner then move downward 149 ...

Page 150: ... running apps touch and swipe in your desired app icon from the left edge Mouse Touch pad operation Display currently running apps and drag your desired app icon from the left edge to the center Opening the App Menu Many apps have app menus that you can use to control your app Follow the instructions below to open the app menu Touch operation Touch screen equipped models Swipe up from the bottom e...

Page 151: ...ntly displayed on the computer screen Closing Apps You can close currently running apps by following the instruction below Touch operation Touch screen equipped models 1 When an app is open point to the top center of the screen 2 Drag the app to the bottom of the screen until the app disappears from the screen Mouse Touch pad operation 1 When an app is open move the cursor to the top center of the...

Page 152: ...Support 1 Connect to the Internet 2 Open the Start screen and select the Store tile 3 Find an app to install 4 Follow the on screen instructions to install the app After the installation is complete the app icon appears on the Apps screen To open the Apps screen see Opening the App List Hint It is useful to pin the apps that you use the most to the Start screen To pin the apps right click an app i...

Page 153: ...ws Help and Support You can open Windows Help and Support by following these steps 1 Open the Apps screen 2 Select Help and Support Starting Help Tips You can start Help Tips that explains the Windows 8 basic operations 1 Open the Apps screen 2 Select Help Tips Entering Sleep Mode Shutting Down or Restarting 153 ...

Page 154: ...below 1 Open the Start screen and select the Desktop tile About User Account Types There are two types of user accounts available in Windows 8 a local account and a Microsoft account Local account A local account is a user name and password that you set on your VAIO computer Because one local account is expected to be used for a single computer you cannot share the same account on multiple compute...

Page 155: ...orporation in the United States and or other countries Wi Fi is a trademark or registered trademark of Wi Fi Alliance All other names of system products and services are trademarks of their respective owners In the manual the TM or R marks are not specified About the International ENERGY STAR R Program The following information is applicable to ENERGY STAR qualified certified products only ENERGY ...

Page 156: ...standards and delivered with the following power saving settings that apply to the computer running on AC power The LCD backlight is turned off automatically after no more than 15 minutes of inactivity The computer enters Sleep mode automatically after no more than 30 minutes of inactivity Press the Power button to bring the computer back into Normal mode Notes on use Copyright 2013 Sony Corporati...

Page 157: ...ort You can open Windows Help and Support by following these steps 1 Open the Apps screen See Opening the App List to open the Apps screen 2 Select Help and Support Related Topic Starting Help Tips Notes on use Copyright 2013 Sony Corporation User Guide How to Use 157 ...

Page 158: ...e Sides Checking Supplied Items Setting Up an Appropriate Work Environment Propping Up Your VAIO Computer About the ASSIST Button Viewing the System Information Customizing Your VAIO Computer Booting Your VAIO Computer from External Devices Using VAIO Update Keeping Your VAIO Computer in Optimum Condition VAIO Care Updating Your VAIO Computer Notes on use Copyright 2013 Sony Corporation User Guide...

Page 159: ...tions Restarting Your VAIO Computer After changing the settings or installing an app on your VAIO computer you may be required to restart the computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity Changing the Low Battery Hibernation Settings You can change the Low Battery Hib...

Page 160: ... What should I do if my VAIO computer does not turn on or the power button does not work the charge indicator light blinks fast What should I do if my VAIO computer does not turn on the power indicator light does not turn on in green What should I do if my VAIO computer does not return to Normal mode with keyboard or mouse operations during Sleep mode What should I do if the VAIO Care Rescue Mode ...

Page 161: ... function to prolong the battery lifespan With this function you can reduce battery degradation by limiting the charging capacity or adjusting the charging time Extending the Battery Life When your VAIO computer is running on battery power you can extend the battery life using the following methods Changing the Low Battery Hibernation Settings You can change the Low Battery Hibernation settings in...

Page 163: ...ake a simple motion with your fingers to operate your VAIO computer Adjusting the Angle of Your VAIO Computer Choose which angle to position your computer You might be looking for the following topics Opening the Desktop Searching Content Opening the App List About the Start Screen and Menu Changing the Resolution Size of the Screen Image on an HDMI Connected Device Selecting Display Modes Using t...

Page 164: ...ay or TV screen Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder What should I do if my computer screen goes blank Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions What should I do if captured images f...

Page 165: ...ext entry Replacing the AA Battery of the Keyboard Change the AA battery in the keyboard when the battery power becomes low Checking the Remaining Battery Power of the Keyboard The remaining battery power of the keyboard can be checked by the battery indicator You might be looking for the following topics Parts and Controls of the Keyboard About the Usage Environment for the Keyboard Connecting th...

Page 166: ... whiteboard with VAIO Scan enables you to save images with less distortion You might be looking for the following topics Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions Why are captured images poor in quality Why is the video input from the built in camera suspended momentarily What should I do if capt...

Page 167: ...uter VAIO Tap 21 SVT2122 Memory module About Adding Memory Modules You might be looking for the following topics Viewing the System Information Notes on use Copyright 2013 Sony Corporation User Guide How to Use 167 ...

Page 168: ... Universal Serial Bus USB device such as a mouse floppy disk drive speaker or printer to your VAIO computer You might be looking for the following topics What should I do if I cannot charge the device connected to the USB port that supports USB charging What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Notes on use Copyright 2013 S...

Page 169: ...is ready for use Removing Memory Stick This topic explains how to remove Memory Stick Notes on Using Memory Stick Before using Memory Stick read the following precautions for correct use Removing SD Memory Cards This topic explains how to remove an SD memory card Inserting SD Memory Cards Your VAIO computer is equipped with an SD memory card slot You can use this slot to transfer data among digita...

Page 171: ...ge device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions This topic describes how to create partitions You might be looking for the following topics Removing Recovery Content to Free up Disk Space Checking the Volume of the Recovery Area Notes on use Copyright 2013 Sony Corporation User Guide How to Use 171 ...

Page 172: ...wer becomes low You might be looking for the following topics Parts and Controls of the Mouse About the Usage Environment for the Mouse Connecting the Wireless Mouse What should I do if the mouse pointer does not move What should I do if the mouse does not work What should I do if the mouse pointer jumps or moves slowly What should I do if the battery charge of the mouse becomes low quickly Notes ...

Page 173: ...tures on the touch screen Notes on Using the Touch Screen Touch screen equipped models Before using the touch screen read the following precautions for correct use How to Use the Touch Screen Touch screen equipped models You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer You might be looking for the following topics Enlarging the Text Size DPI Touc...

Page 174: ... on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions This topic describes how to create partitions Notes on use Copyright 2013 Sony Corporation User Guide How to Use 174 ...

Page 175: ...rted models Easily connect an NFC One touch functions supported device to your VAIO computer by simply touching the computer with the device Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models One touch listening enables your VAIO computer to pair register with an NFC One touch functions supported device speakers head...

Page 176: ...ning Windows Help and Support You can open Windows Help and Support by following these steps Starting Help Tips You can start Help Tips that explains the Windows 8 basic operations Notes on use Copyright 2013 Sony Corporation User Guide How to Use 176 ...

Page 177: ...g on Restarting Your VAIO Computer After changing the settings or installing an app on your VAIO computer you may be required to restart the computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity Notes on use Copyright 2013 Sony Corporation User Guide How to Use 177 ...

Page 178: ... Opening Windows Help and Support You can open Windows Help and Support by following these steps Starting Help Tips You can start Help Tips that explains the Windows 8 basic operations Notes on use Copyright 2013 Sony Corporation User Guide How to Use 178 ...

Page 179: ... can easily clip an image displayed on the computer screen Starting the Note Taking App VAIO Paper You can use VAIO Paper in substitution for real notebooks With VAIO Paper you can take notes easily on your VAIO computer and share the notes with others Notes on use Copyright 2013 Sony Corporation User Guide How to Use 179 ...

Page 180: ...Personal Computer VAIO Tap 21 SVT2122 Read this first About This Manual Congratulations on your purchase of this VAIO R computer Notes on use Copyright 2013 Sony Corporation User Guide How to Use 180 ...

Page 181: ...ollowing apps to enhance its efficiency security and functionality You might be looking for the following topics Parts and Controls on the Back Parts and Controls on the Front Parts and Controls on the Sides Propping Up Your VAIO Computer About Adding Memory Modules About the ASSIST Button Viewing the System Information Customizing Your VAIO Computer Booting Your VAIO Computer from External Device...

Page 182: ...122 Care and maintenance Cleaning Your VAIO computer LCD screen Before cleaning your VAIO computer read the following precautions for the correct cleaning procedure Notes on use Copyright 2013 Sony Corporation User Guide How to Use 182 ...

Page 183: ...damaged if improperly used About the International ENERGY STAR R Program About the Software License This product contains software owned by Sony and licensed by third parties Use of such software is subject to the terms and conditions of license agreements enclosed with this product Trademarks Safety Information Refer to the supplied safety manual for detailed safety information Notes on use Copyr...

Page 184: ...Support Website The online support website provides information concerning your VAIO computer as well as a selection of frequently asked questions Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality You might be looking for the following topics Using VAIO Update Keeping Your VAIO Computer in Optimum ...

Page 185: ...t registration About Online Support Website The online support website provides information concerning your VAIO computer as well as a selection of frequently asked questions Notes on use Copyright 2013 Sony Corporation User Guide How to Use 185 ...

Page 186: ...Personal Computer VAIO Tap 21 SVT2122 Supplied items Checking Supplied Items Check all items packed with the product before use Notes on use Copyright 2013 Sony Corporation User Guide How to Use 186 ...

Page 187: ...2122 Security Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality Notes on use Copyright 2013 Sony Corporation User Guide How to Use 187 ...

Page 188: ... indicator light blinks fast What should I do if my VAIO computer does not turn on the power indicator light does not turn on in green What should I do if my VAIO computer does not return to Normal mode with keyboard or mouse operations during Sleep mode What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer Why does the disc drive indicator light blink during...

Page 189: ...ing On Your VAIO Computer Connecting a Power Source Notes on Sleep Mode Selecting a Power Plan Notes on Using the Power Source Charge Indicator Status List Changing the Low Battery Hibernation Settings Changing the Intel Smart Connect Technology Sleep Mode Settings About Sleep Mode Notes on use Copyright 2013 Sony Corporation 189 ...

Page 190: ...k does not work properly You might be looking for the following topics Notes on Using the Battery Pack Charging the Battery Pack Checking the Battery Charge Capacity Charge Indicator Status List Prolonging the Battery Lifespan Extending the Battery Life Changing the Low Battery Hibernation Settings Changing the Intel Smart Connect Technology Sleep Mode Settings About Sleep Mode Notes on use Copyri...

Page 191: ...splay or TV screen Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder What should I do if my computer screen goes blank Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions What should I do if captured image...

Page 192: ...itors Function Connecting a TV with an HDMI Input Port Notes on the LCD screen Displaying Clear and Vivid Images X Reality for mobile installed models Changing the LCD Brightness Changing the Resolution Size of the Screen Image Notes on Using the Touch Screen Touch screen equipped models Enlarging the Text Size DPI Touch screen equipped models How to Use the Touch Screen Touch screen equipped mode...

Page 193: ...reen or external display connected to the HDMI output port You might be looking for the following topics Changing the Resolution Size of the Screen Image on an HDMI Connected Device Connecting a TV with an HDMI Input Port Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 193 ...

Page 194: ...vice connected to the digital output port such as the HDMI output port You might be looking for the following topics Connecting External Speakers Headphones Headset Changing the Sound Output Device Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV Using Automatic Sound Field Adjustment to Optimize the Sound Field Adjusting the Volume in Windows Adjusting the...

Page 195: ...f my microphone does not work What should I do if I hear microphone feedback from speakers when using my microphone You might be looking for the following topics Adjusting the Microphone Volume Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 195 ...

Page 196: ...board configuration is wrong You might be looking for the following topics Parts and Controls of the Keyboard Replacing the AA Battery of the Keyboard About the Usage Environment for the Keyboard Connecting the Wireless Keyboard Checking the Caps Lock Num Lock Scroll Lock States Combinations and Functions with the Fn Key Entering Characters with Touch Screen Operations Touch screen equipped models...

Page 197: ...io interruptions Why are captured images poor in quality Why is the video input from the built in camera suspended momentarily What should I do if captured images flicker You might be looking for the following topics Using the Built in Camera Notes on the Built in Camera Scanning Content VAIO Scan Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 197 ...

Page 198: ...n wireless network interface of my VAIO computer What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot use the Wi Fi R Wireless LAN function You might be looking for the following topics About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Internet Connection Se...

Page 199: ...omputer What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot use the Wi Fi R Wireless LAN function You might be looking for the following topics Stopping Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards About the Internet Connection Services Starting Wi Fi R...

Page 200: ... standard user account Why can t I use BLUETOOTH R devices when I switch users What should I do if I cannot use the BLUETOOTH R function What should I do if the BLUETOOTH R icon is not displayed in the desktop notification area You might be looking for the following topics About BLUETOOTH R Security Notes on Using the BLUETOOTH R Function About the BLUETOOTH R Function Communicating with Another B...

Page 201: ...rd three times consecutively What should I do if I forget the power on password to start my VAIO computer You might be looking for the following topics Switching from a Local Account to a Microsoft Account About User Account Types Creating Changing Removing Your Windows Password Setting Changing the Power on Password Removing the Power on Password Notes on use Copyright 2013 Sony Corporation User ...

Page 202: ...rd to start my VAIO computer You might be looking for the following topics About the ASSIST Button Booting Your VAIO Computer from External Devices Setting Changing the Power on Password Removing the Power on Password Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 202 ...

Page 203: ...rt that supports USB charging You might be looking for the following topics Charging a USB Device Connecting a USB Device What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 203 ...

Page 204: ...he following topics Notes on Using SD Memory Cards About Memory Stick Formatting Memory Stick Removing Memory Stick Notes on Using Memory Stick Removing SD Memory Cards Inserting SD Memory Cards Compatible Memory Stick Inserting Memory Stick Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 204 ...

Page 205: ...es occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder You might be looking for the following topics What should I do if my game app does not work or it keeps crashing Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 205 ...

Page 206: ...AIO Tap 21 SVT2122 Computer Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 206 ...

Page 207: ... slowly What should I do if the battery charge of the mouse becomes low quickly You might be looking for the following topics Parts and Controls of the Mouse Replacing the AA Battery of the Mouse About the Usage Environment for the Mouse Connecting the Wireless Mouse Checking the Remaining Battery Power of the Mouse Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 207 ...

Page 208: ...ics Notes on Using the Touch Screen Touch screen equipped models Enlarging the Text Size DPI Touch screen equipped models How to Use the Touch Screen Touch screen equipped models Entering Characters with Touch Screen Operations Touch screen equipped models About the Touch Screen Touch screen equipped models Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 208 ...

Page 209: ...ls About One touch functions NFC supported models Disabling NFC One touch functions NFC supported models Using NFC One touch functions NFC supported models Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models Stopping the One touch listening Connection One touch listening NFC supported models Notes on use Copyright 201...

Page 210: ... Selecting Display Modes Using the Multiple Monitors Function Connecting a TV with an HDMI Input Port Notes on the LCD screen Displaying Clear and Vivid Images X Reality for mobile installed models Changing the LCD Brightness Changing the Resolution Size of the Screen Image Notes on Using the Touch Screen Touch screen equipped models Enlarging the Text Size DPI Touch screen equipped models How to ...

Page 211: ...n What should I do if my computer screen goes blank Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions What should I do if captured images flicker What should I do if my computer screen flickers or fades to white Intel graphics accelerator installed models What should I do if the touch screen does not wor...

Page 212: ...ons and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder What should I do if my game app does not work or it keeps crashing Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 212 ...

Page 213: ...n wireless network interface of my VAIO computer What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot use the Wi Fi R Wireless LAN function You might be looking for the following topics About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Internet Connection Se...

Page 214: ...omputer What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot use the Wi Fi R Wireless LAN function You might be looking for the following topics Stopping Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards About the Internet Connection Services Starting Wi Fi R...

Page 215: ... standard user account Why can t I use BLUETOOTH R devices when I switch users What should I do if I cannot use the BLUETOOTH R function What should I do if the BLUETOOTH R icon is not displayed in the desktop notification area You might be looking for the following topics About BLUETOOTH R Security Notes on Using the BLUETOOTH R Function About the BLUETOOTH R Function Communicating with Another B...

Page 216: ... should I do if I cannot create Recovery Media What should I do if my VAIO computer becomes unstable Windows starts What should I do if my VAIO computer becomes unstable Windows does not start You might be looking for the following topics About the ASSIST Button Recovering from the Recovery Area Refreshing Your VAIO Computer Refresh function supported models Removing Recovery Content to Free up Di...

Page 218: ...rd three times consecutively What should I do if I forget the power on password to start my VAIO computer You might be looking for the following topics Switching from a Local Account to a Microsoft Account About User Account Types Creating Changing Removing Your Windows Password Setting Changing the Power on Password Removing the Power on Password Notes on use Copyright 2013 Sony Corporation User ...

Page 219: ...rd to start my VAIO computer You might be looking for the following topics About the ASSIST Button Booting Your VAIO Computer from External Devices Setting Changing the Power on Password Removing the Power on Password Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 219 ...

Page 220: ...AIO computer does not recognize the USB device You might be looking for the following topics Charging a USB Device Connecting a USB Device What should I do if I cannot charge the device connected to the USB port that supports USB charging Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 220 ...

Page 221: ...VAIO Tap 21 SVT2122 Printer What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 221 ...

Page 222: ...ee Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Accounts and Your account in the left pane of the PC settings screen 4 Select Connect to a Microsoft account 5 Follow the on screen instructions Hint To switch to a local account select Disconnect in step 4 instead of Connect to a Microsoft account If you forget your Microsoft account password c...

Page 223: ...our local account password recover your VAIO computer Microsoft account A Microsoft account is an email address and password that you use to sign in to Microsoft services Because a Microsoft account can be set for each user you can share the same account on multiple computers To download apps from Windows Store you need to switch from a local account to a Microsoft account Hint Setting a Microsoft...

Page 224: ... your VAIO computer into Sleep mode or shut down restart the computer by following these steps 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select Power and Sleep Shut down or Restart Notes on use Copyright 2013 Sony Corporation User Guide How to Use 224 ...

Page 225: ...ernate mode when the battery pack is running out of power However depending on the operating conditions the computer may fail to enter Hibernate mode If this occurs and the battery pack is running out of power the computer will be turned off resulting in loss of unsaved data While the computer is running on battery power save data frequently Before moving your VAIO computer make sure that the comp...

Page 227: ...ter 1 Save your data and close all running apps 2 Open the charms and select the Settings charm See Opening the Charms to open the charms 3 Select Power and Restart Your VAIO computer will restart Related Topic Turning On Your VAIO Computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Notes on use Copyright 2013 Sony Corporation User Guide How to Use 227 ...

Page 228: ...ttings charm See Opening the Charms to open the charms 4 Select Power and Shut down After a short time your VAIO computer automatically turns off If the computer is equipped with the power indicator the green power indicator light turns off Note An improper shutdown may cause loss of unsaved data or cause your VAIO computer to malfunction To disconnect your VAIO computer completely from an AC powe...

Page 229: ...just like an app Open the desktop by following the instruction below 1 Open the Start screen and select the Desktop tile See About the Start Screen and Menu to open the Start screen Related Topic About the Start Screen and Menu Notes on use Copyright 2013 Sony Corporation User Guide How to Use 229 ...

Page 230: ...nt To open the charms see Opening the Charms 1 Enter a keyword e g Windows in the search box 2 Select your desired icon or file from the search result Hint You can select the search target to narrow the search result Related Topic Opening the App List Notes on use Copyright 2013 Sony Corporation User Guide How to Use 230 ...

Page 231: ...rt screen Hint It is useful to pin the apps that you use the most to the Start screen To pin the apps right click an app icon on the Apps screen and select the pin icon on the menu that appears on the bottom of the screen You can search apps from the search box on the upper right corner of the Apps screen When you have installed many apps it is useful to search from the search box Related Topic Se...

Page 232: ...s Mouse Touch pad operation Open the charms then click the Start charm See Opening the Charms to open the charms Keyboard operation Press the Windows key Hint On the desktop you can open the Start screen by selecting Start in the lower left corner Related Topic User Guide How to Use Tiles Select a tile to start an app and personalize the Start screen by adding and rearranging tiles 1 Charms Search...

Page 234: ... connect to the Internet 2 Open the Start screen and select the Store tile See About the Start Screen and Menu to open the Start screen 3 Find an app to install 4 Follow the on screen instructions to install the app After the installation is complete the app icon appears on the Apps screen To open the Apps screen see Opening the App List Hint It is useful to pin the apps that you use the most to t...

Page 236: ...ut the Start Screen and Menu to open the Start screen 2 Select your desired account name Hint To create a new user account you need to sign in as an administrator Then open the charms and select the Settings charm Select Change PC settings in the lower right corner and select Accounts and Other accounts in the left pane To open the charms see Opening the Charms Notes on use Copyright 2013 Sony Cor...

Page 237: ...desired app icon from the left edge To display the currently running apps see Viewing Running Apps Mouse Touch pad operation Display currently running apps and drag your desired app icon from the left edge to the center To display the currently running apps see Viewing Running Apps Related Topic Starting Apps Searching Content Opening the App Menu Viewing Running Apps Closing Apps User Guide How t...

Page 239: ...art screen See About the Start Screen and Menu for more information Touch operation Touch screen equipped models Swipe in from the left edge until a small app icon appears then drag the icon back towards the left edge Mouse Touch pad operation Point to the upper left corner then move downward User Guide How to Use 239 ...

Page 240: ...the Windows key and the Tab key at the same time Related Topic Starting Apps Searching Content Opening the App Menu Closing Apps Switching Apps Installing Apps from Windows Store Notes on use Copyright 2013 Sony Corporation 240 ...

Page 241: ... of the screen 2 Drag the app to the bottom of the screen until the app disappears from the screen Mouse Touch pad operation 1 When an app is open move the cursor to the top center of the screen until the hand icon appears 2 Drag the app to the bottom of the screen until the app disappears from the screen Keyboard operation Press the Alt key and the F4 key at the same time Related Topic User Guide...

Page 243: ...ps that you use the most to the Start screen To pin the apps right click an app icon on the Apps screen and select the pin icon on the menu that appears on the bottom of the screen You can search apps from the search box on the upper right corner of the Apps screen When you have installed many apps it is useful to search from the search box Related Topic Opening the App Menu Opening the Charms Clo...

Page 244: ... up from the bottom edge Mouse Touch pad operation When an app is open right click anywhere on the screen On a touch pad click the bottom right corner Keyboard operation Press the Windows key and the Z key at the same time Hint Open the app menu when an app is displayed on the computer screen App commands vary depending on the app that is currently displayed on the computer screen Related Topic Us...

Page 246: ...tart Help Tips that explains the Windows 8 basic operations 1 Open the Apps screen See Opening the App List to open the Apps screen 2 Select Help Tips Related Topic Opening Windows Help and Support Notes on use Copyright 2013 Sony Corporation User Guide How to Use 246 ...

Page 247: ...Opening Control Panel You can open Control Panel by following these steps 1 Open the Apps screen See Opening the App List to open the Apps screen 2 Select Control Panel Notes on use Copyright 2013 Sony Corporation User Guide How to Use 247 ...

Page 248: ...VAIO computer Touch operation Touch screen equipped models Swipe in from the right edge Mouse Touch pad operation Point to the upper right corner then move downward With a touch pad you can also swipe in from the right edge Keyboard operation Press the Windows key and the C key at the same time Related Topic About the Start Screen and Menu Starting Apps User Guide How to Use 248 ...

Page 250: ...r exhaust vent may be blocked Do not carry your VAIO computer by its stand hold the sides Related Topic Parts and Controls on the Front User Guide How to Use Built in stereo speakers 1 Air exhaust vent 2 Stand 3 Rating plate There is a rating plate on the stand 4 Built in dual microphones Using the Built in Camera Do not push either of the microphones with any object such as a pin Take care not to...

Page 252: ...LCD screen The ratio of defective pixels to all available User Guide How to Use Disc drive indicator 1 Charge indicator Charge Indicator Status List 2 Power indicator Turning On Your VAIO Computer 3 ASSIST button About the ASSIST Button 4 VOL Volume buttons 5 Power button Turning On Your VAIO Computer 6 Built in camera Using the Built in Camera 7 Built in camera indicator Using the Built in Camera...

Page 253: ... in color and luminance may appear These are normal results of the LCD screen construction and do not indicate a malfunction Take note that returns and replacements are not accepted Related Topic Parts and Controls on the Sides Parts and Controls on the Back Notes on use Copyright 2013 Sony Corporation 253 ...

Page 254: ...ry card cannot be inserted into the slot simultaneously 1 HDMI output port Connecting a TV with an HDMI Input Port 2 USB port Connecting a USB Device 3 USB port Connecting a USB Device This USB port supports USB charging See Charging a USB Device for more information 4 Headset compatible headphone jack Connecting External Speakers Headphones Headset 5 LAN port Connecting to the Internet with a Wir...

Page 255: ... How to Use Caps Lock key Checking the Caps Lock Num Lock Scroll Lock States 1 Esc key 2 Function keys Combinations and Functions with the Fn Key 3 Prt Sc key 4 Pause Break key 5 Insert key 6 Delete key 7 Num Lk Scr Lk key Checking the Caps Lock Num Lock Scroll Lock States 8 Home key 9 Power switch of the keyboard 10 End key 11 Page Up key 12 Page Down key 13 255 ...

Page 256: ... Keyboard Connecting the Wireless Keyboard WEB button 14 Clip button Clipping an Image Displayed on the Computer Screen VAIO Clip 15 Sleep button Using Sleep Mode 16 VOL Volume buttons Adjusting the Speakers Volume 17 Muting button Adjusting the Speakers Volume 18 Shift key 19 Ctrl key 20 Fn key Combinations and Functions with the Fn Key 21 Windows key About the Start Screen and Menu 22 Alt key 23...

Page 257: ...elated Topic Replacing the AA Battery of the Mouse Checking the Remaining Battery Power of the Mouse About the Usage Environment for the Mouse Connecting the Wireless Mouse User Guide How to Use Right button 1 Central wheel 2 Left button 3 Status light Checking the Remaining Battery Power of the Mouse 1 Power switch of the mouse 2 257 ...

Page 258: ...use AA batteries Alkaline batteries for the keyboard and mouse 2 AC adapter Power cord Hint No Recovery Media is included because your VAIO computer can be recovered using data stored in the hard disk drive or SSD See Recovering from the Recovery Area for more information Notes on use Copyright 2013 Sony Corporation User Guide How to Use 258 ...

Page 259: ...ion subject to Direct sunlight Magnetic items or sources Heat sources such as residential heating equipment Excessive dust High humidity Poor ventilation Note The area around the air exhaust vent may become extremely hot while your VAIO computer is on Be careful before touching the area Do not place any object near the air exhaust vent that may block the vent Hint Your VAIO computer uses high freq...

Page 260: ...our VAIO computer Observe the following to avoid malfunctions and damage to your VAIO computer Place your VAIO computer gently on a flat surface to avoid a mechanical shock Do not grasp the foot stand to move your VAIO computer as it may cause damage to the computer Be careful not to exert pressure on the LCD screen when moving your VAIO computer Be careful not to scratch the LCD screen with your ...

Page 261: ...uter When propping up your VAIO computer follow these steps 1 Place your computer face up on a flat surface 2 Peel off the tape that secures the stand during shipment 3 Hold the screen as shown in the illustration then prop up your computer User Guide How to Use 261 ...

Page 262: ...e Notes on using the stand Do not place the screen face down or pull the stand out Do not use the stand as a handle Note Do not use your computer in an unstable position such as standing on end Do not allow the stand to hit anything as it swings out automatically 262 ...

Page 264: ...gy To avoid invalidation of the warranty during your product warranty period we recommend that you contact an authorized Sony repair center to install a new memory module A flat fee will be charged to repair any damage resulting from your performing a memory upgrade even within the warranty period Notes on use Copyright 2013 Sony Corporation User Guide How to Use 264 ...

Page 265: ... charging time varies depending on ambient temperature Note that at a low ambient temperature it takes longer time to charge the battery pack Open the desktop and select the battery icon such as on battery or plugged in in the desktop notification area to check the built in battery status of your VAIO computer To open the desktop see Opening the Desktop Related Topic Charge Indicator Status List C...

Page 266: ...ore than four seconds your VAIO computer will not turn on Do not touch the touch screen when turning on your VAIO computer as it may cause the computer to malfunction Touch screen equipped models Hint By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity while the computer is connected to an AC outlet See Using Sleep Mode for more information Related To...

Page 267: ...g more than one device into the same AC outlet The shape of the AC adapter varies depending on the model you purchased Make sure that the power plug is firmly plugged into your VAIO computer Hint You can purchase a power strip with a surge protector to help prevent damage to your VAIO computer caused by sudden power surges in an electrical storm for example Related Topic Charging the Battery Pack ...

Page 268: ...ife varies depending on usage and settings About battery deterioration and replacement The battery pack is consumable The capacity gradually declines through repeated cycles of recharging and discharging and depending on the ambient temperature during use or storage As a result the battery life becomes short even if it is fully charged and eventually the battery pack reaches the end of its life If...

Page 269: ...sted from approximately 15 to 90 degrees When you use your computer laid flat push down completely Note Do not exert excessive pressure on your VAIO computer while adjusting the angle as this may result in damage to your computer Ensure that there are no cables or any other items between the back of the computer and the stand when it is laid flat Notes on use Copyright 2013 Sony Corporation User G...

Page 270: ...aline replacement battery If you do not intend to use the keyboard for a while set the power switch of the keyboard to OFF If you do not intend to use the keyboard for an extended period of time remove its AA battery When the battery power becomes low replace with a new AA battery promptly Keeping a depleted battery in the keyboard may cause battery leakage Since the keyboard cannot be used with a...

Page 272: ...ge environment the communication range between the wireless keyboard and your VAIO computer may be less than 33 ft 10 m If you use the wireless keyboard too close to your VAIO computer within 4 inches 10 cm wireless communication may be affected and keyboard input may become unstable We recommend that you use the wireless keyboard at least 6 inches 15 cm away from metal objects and your VAIO compu...

Page 273: ...r switch of the mouse to ON Note Use a new AA alkaline replacement battery If you do not intend to use the mouse for a while set the power switch of the mouse to OFF If you do not intend to use the mouse for an extended period of time remove its AA battery When the battery power becomes low replace with the battery promptly Keeping a depleted battery in the mouse may cause battery leakage Since th...

Page 274: ...e a dry cell AA battery Refer to the supplied safety information manual Related Topic Parts and Controls of the Mouse Checking the Remaining Battery Power of the Mouse Notes on use Copyright 2013 Sony Corporation 274 ...

Page 275: ...e environment Depending on the usage environment the communication range between the wireless mouse and your VAIO computer may be less than 33 ft 10 m If you use the wireless mouse too close to your VAIO computer within 4 inches 10 cm wireless communication may be affected and mouse operation may become unstable We recommend that you use the wireless mouse at least 6 inches 15 cm away from metal o...

Page 276: ...network icon 3 Select the desired access point and Disconnect Note Do not disable the Wi Fi function while accessing remote documents files or resources as it may result in data loss Related Topic About the Wi Fi R Wireless LAN Standards Starting Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function Disabling the Wi Fi R Wireless LAN Function Notes on use Copyright 2...

Page 277: ...our VAIO computer The 2 4 GHz and 5 GHz Wi Fi frequency bands are not communicable with one another The data transfer rate of IEEE 802 11g and IEEE 802 11n 2 4 GHz may be affected by interference when used with an IEEE 802 11b product Also IEEE 802 11g and IEEE 802 11n automatically lower the transfer rate to maintain compatibility with an IEEE 802 11b product The transfer rate may be regained by ...

Page 278: ...des government grade security by implementing the National Institute of Standards and Technology NIST FIPS 140 2 compliant AES encryption algorithm and 802 1X based authentication WPA2 is backward compatible with WPA Related Topic About the Wi Fi R Wireless LAN Standards Starting Wi Fi R Wireless LAN Communications Stopping Wi Fi R Wireless LAN Communications Notes on Using the BLUETOOTH R Functio...

Page 279: ...EEE 802 11a b g n ac draft standard IEEE 802 11b g Frequency band 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b IEEE 802 11n Frequency band 2 4 GHz 5 GHz For models compliant with the IEEE 802 11b g n standard only 2 4 GHz band can be used IEEE 802 11ac draft Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac draft stand...

Page 280: ... Network or Ethernet writing on it Do not plug a telephone cable into the LAN port on your VAIO computer If the LAN port is connected to the following networks or telephone lines high electric current to the port may cause damage overheating or fire Any network except 1000BASE T 100BASE TX 10BASE T type networks Public telephone subscriber line Private branch exchange PBX Home intercom speakerphon...

Page 281: ... communication speed or a usage fee For detailed information on a variety of connection services contact Internet Service Providers ISPs Fiber to the Home FTTH Cable modem Digital Subscriber Line DSL Satellite Dial up Related Topic Connecting to the Internet with a Wired Connection LAN port equipped models Starting Wi Fi R Wireless LAN Communications Notes on use Copyright 2013 Sony Corporation Us...

Page 282: ...s Open the desktop and move the mouse pointer over the Network icon in the desktop notification area to check the Wi Fi connection status such as the access point currently connected to your VAIO computer To open the desktop see Opening the Desktop Note On IEEE 802 11a b g n ac draft equipped models when only the 2 4 GHz Wi Fi function is enabled your VAIO computer cannot connect to a 5 GHz Wi Fi ...

Page 283: ...he Wi Fi R Wireless LAN Standards Stopping Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About a Security Key for Wi Fi R Wireless LAN Notes on use Copyright 2013 Sony Corporation 283 ...

Page 284: ...tions according to the preinstalled antivirus app For Trend Micro Start Trend Micro Titanium Maximum Security For McAfee Start McAfee LiveSafe Internet Security McAfee Internet Security or McAfee Total Protection For Windows Defender Start Windows Defender For Kaspersky Internet Security Start Kaspersky Internet Security 3 Follow the on screen instructions Note The actual procedure may be differen...

Page 285: ...VAIO computer to a network using the Wi Fi R Wireless LAN function For information on peripheral devices required for LAN access ask your Internet Service Provider ISP or refer to the manual that came with your modem For information on how to connect your VAIO computer to the network refer to your ISP s instructions or the manual that came with the modem and other peripheral devices If you require...

Page 286: ...en changed to protect data from unauthorized use If you cannot find the default security key refer to the manual that came with your access point If you enter a wrong security key and your VAIO computer fails to connect to an access point follow these steps to establish the connection 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select the network ico...

Page 287: ...ct the network icon 3 Change the Wi Fi setting to Off Hint To disable all wireless functions turn on Airplane mode Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode Related Topic About the Wi Fi R Wireless LAN Standards Starting Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function Notes on use Copyright 2013 Son...

Page 288: ...e Quality See Starting Apps to start VAIO Control Center 4 Select Details in External Display Resolution 5 On the Select Resolution tab select the desired resolution After a few seconds the selected resolution is applied 6 If the computer image does not fit the displayable region of the TV select the Adjust Resolution tab to adjust the display size Note Some resolution options may not be available...

Page 289: ...ay output it is hard to operate your VAIO computer because the computer screen is blank To switch the display output to the computer screen press and hold down the Windows key and press the P key twice and then press the Enter key The display switch may become unavailable or your VAIO computer may become unstable during video playback Exit the video playback app before switching the display output...

Page 290: ...ing options vary depending on the number of the connected external displays Note Your external display may not support the Multiple Monitors function Certain apps may not be compatible with the Multiple Monitors settings Do not change the display settings while using video image apps or playing DVDs as it may cause unsuccessful playback display or unstable system operations Change the display sett...

Page 291: ...purchased Be sure to use an HDMI cable that is compatible with the HDMI output port on your VAIO computer If a device driver other than the one provided by Sony is used the image will not be displayed and audio will not be heard Always use the device driver provided by Sony for updates To hear sound from a device connected to the HDMI output port you need to change the sound output device For deta...

Page 292: ... the Multiple Monitors Function Changing the Resolution Size of the Screen Image Changing the Resolution Size of the Screen Image on an HDMI Connected Device Notes on use Copyright 2013 Sony Corporation 292 ...

Page 293: ...ade of reinforced glass to implement high durability however treat the screen with care as it is not 100 unbreakable In case the screen breaks into small pieces be careful not to cut yourself on the pieces of broken glass Touch screen equipped models Do not leave the LCD screen facing the sun This could damage the LCD screen Be sure to block direct sunlight when using your VAIO computer near a win...

Page 294: ...check mark next to the icon select it and Set Default 5 Select OK To change the sound rate and bit depth The sound rate and bit depth of the digital audio output signal should be set according to your digital audio device Follow the above steps 1 to 3 and then select the HDMI device icon and Properties On the Advanced tab select the sample rate and bit depth for example 16 bit 48000 Hz DVD quality...

Page 295: ...or surround sound decoder device and set its input to the HDMI input 5 Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or surround sound decoder device and the other end to the HDMI output port on your VAIO computer Hint You can adjust the screen resolution of the connected TV with your VAIO computer See Changing the Resolution Size of the Screen Image on an HDMI ...

Page 296: ...e See Connecting a USB Device for information on the USB connection Note Be sure to connect an external drive to a power source with an AC adapter if supplied Hint You may need to install a driver depending on the external drive you use In addition procedures to connect and use an external drive vary depending on the drive you use Refer to the manual that came with your external drive for more inf...

Page 297: ...t compatible headphone jack Parts and Controls on the Sides Note Turn down the volume of the speakers before turning them on Your headset may not work correctly with your VAIO computer An external microphone does not work if you connect it to the headset compatible headphone jack The remote of your headset does not work with your VAIO computer Hint Refer to the manual that came with your speakers ...

Page 298: ...n Keep the Ctrl key pressed 3 Turn on your VAIO computer While the VAIO logo is displayed press and hold the right Ctrl key and put the keyboard immediately in front of your computer s screen The connect indicator turns off and the connection is then established About turning on your VAIO computer see Turning On Your VAIO Computer for more information Note The connection procedure is not usually r...

Page 299: ...mmunicate a common passcode a password required for authentication should be identified to register both devices Once a device is registered there is no need to re enter the passcode For details open Windows Help and Support Opening Windows Help and Support and enter BLUETOOTH in the search box Related Topic About the BLUETOOTH R Function Communicating with Another BLUETOOTH R Device such as a Mou...

Page 300: ...ls of such walls Device configuration Apps in use Radio conditions Communications may be cut off depending on radio conditions If your VAIO computer is compliant with BLUETOOTH high speed technology and you intend to use it for high speed communications enable both the wireless LAN and BLUETOOTH functions on the computer Large files may occasionally be corrupted during continuous transfer due to l...

Page 301: ... R Function Communicating with Another BLUETOOTH R Device such as a Mouse Stopping BLUETOOTH R Communications About BLUETOOTH R Security Notes on Using the Wi Fi R Wireless LAN Function Notes on use Copyright 2013 Sony Corporation 301 ...

Page 302: ...pen area One BLUETOOTH device can connect with up to seven devices via wireless network to exchange data When a device requires connection to another device it sends out an inquiry to neighboring BLUETOOTH devices If any device responds to the inquiry the two devices can connect with each other Related Topic Communicating with Another BLUETOOTH R Device such as a Mouse Stopping BLUETOOTH R Communi...

Page 303: ...connection Depending on the BLUETOOTH device the procedure to establish connection may vary Refer to the manual that came with the device for the procedure Hint If your VAIO computer is compliant with BLUETOOTH high speed technology and you intend to use it for high speed communications enable the Wi Fi setting See Starting Wi Fi R Wireless LAN Communications for more information on how to enable ...

Page 304: ...erations open Windows Help and Support Opening Windows Help and Support and enter BLUETOOTH in the search box Related Topic About the BLUETOOTH R Function Stopping BLUETOOTH R Communications Notes on Using the BLUETOOTH R Function About BLUETOOTH R Security Notes on use Copyright 2013 Sony Corporation 304 ...

Page 305: ...to open the charms 2 Select Change PC settings in the lower right corner 3 Select PC and devices and Bluetooth in the left pane of the PC settings screen 4 Change the Bluetooth setting to Off Related Topic About the BLUETOOTH R Function Communicating with Another BLUETOOTH R Device such as a Mouse Notes on Using the BLUETOOTH R Function Notes on use Copyright 2013 Sony Corporation User Guide How t...

Page 306: ...printed around it If charging does not start even when you connect a USB device to the USB port that supports USB charging disconnect and connect the device Note With the USB charging settings enabled power consumption when your VAIO computer is off or in Hibernate mode or Sleep mode increases because the computer supplies power to the USB port even when a USB device is not connected to the port W...

Page 307: ...onnecting USB speakers from your VAIO computer stop DVD or music playback or turn off the computer If you disconnect the USB speakers during playback it may cause a malfunction For information on how to remove a USB device refer to the manual that came with the device To protect your VAIO computer and or USB devices from damage observe the following When moving your VAIO computer with USB devices ...

Page 309: ...tral wheel pressed 3 Turn on your VAIO computer While the VAIO logo is displayed press and hold the central wheel of the mouse and put the mouse immediately in front of your computer s screen The status light turns off and the connection is then established About turning on your VAIO computer see Turning On Your VAIO Computer for more information Note The connection procedure is not usually requir...

Page 310: ... Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example when Windows does not start Note If the VAIO Care Rescue Mode screen is displayed and five minutes pass without any operation your VAIO computer automatically turns off Related Topic Keeping Your VAIO Computer in Optimum Condition VAIO Care Recovering from the Recovery Area Backing Up You...

Page 311: ...uter 1 Start VAIO Care Desktop See Starting Apps to start VAIO Care Desktop 2 Select About Your VAIO and System information The system information of your VAIO computer is displayed Related Topic Keeping Your VAIO Computer in Optimum Condition VAIO Care Notes on use Copyright 2013 Sony Corporation User Guide How to Use 311 ...

Page 312: ...s of functions such as display and sounds 1 Start VAIO Control Center See Starting Apps to start VAIO Control Center 2 Select your desired item and change the settings Hint Some of the items will not be visible if you sign in as a user without administrative rights Notes on use Copyright 2013 Sony Corporation User Guide How to Use 312 ...

Page 313: ...omputer is off The VAIO Care Rescue Mode screen appears 3 Select Start from media USB device optical disc The booting process from the external device starts Note Disconnect all devices from your VAIO computer except for the external device from which you intend to boot up Some devices cannot be used to boot the computer or cannot be used with the computer If an AC adapter is supplied with the ext...

Page 314: ...etects the update programs that are necessary for enhancing your computer s performance or new apps that are available and let you download and install with simple steps 1 Start VAIO Update and follow the on screen instructions See Starting Apps to start VAIO Update Hint You can also start VAIO Update from VAIO Care Desktop Related Topic Keeping Your VAIO Computer in Optimum Condition VAIO Care No...

Page 315: ...our VAIO computer is on VAIO Care starts Refer to the help file included with VAIO Care for more information Hint Pressing the ASSIST button while your VAIO computer is off displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example if Windows does not start Alternatively open the Apps screen and selec...

Page 316: ...date automatically notifies you of new updates available on the Internet and downloads and installs them on your VAIO computer 1 Start VAIO Update and follow the on screen instructions See Starting Apps to start VAIO Update To update Windows Store apps Be sure to update the Windows Store app If an update is required a number will appear in the Store tile of the Start screen 1 Open the Start screen...

Page 317: ...ns are recommended Before placing your VAIO computer into Sleep mode save your files and exit all running apps Shut down your VAIO computer periodically Depending on the current state of Windows your VAIO computer might not be able to enter Sleep mode If your VAIO computer enters Sleep mode while running a task such as DVD writing the task may be suspended When your VAIO computer is not connected ...

Page 318: ...select Change plan settings on the right of your desired power plan in the Power Options window By selecting Change advanced power settings you can change the advanced settings Refer to Windows Help and Support Opening Windows Help and Support for more information on the power plan settings Hint The power status icon indicates what kind of power source your VAIO computer is currently using and you...

Page 319: ...onverter It may cause overheating or a malfunction If the AC adapter cable becomes damaged or broken do not use it Notes on turning on your VAIO computer Because your VAIO computer contains magnetic components keep magnetic storage media away from the computer as it may cause data corruption Keep magnetic devices away from your VAIO computer Related Topic Connecting a Power Source Turning On Your ...

Page 320: ...X Reality for mobile engine that is high quality image technology 1 Start VAIO Control Center and select Image Quality See Starting Apps to start VAIO Control Center 2 Set the X Reality for mobile setting to On Note The setting does not change between on and off while images are displayed Notes on use Copyright 2013 Sony Corporation User Guide How to Use 320 ...

Page 321: ...crease lighting intensity keep pressing the Fn F5 keys To increase lighting intensity keep pressing the Fn F6 keys Hint The LCD brightness setting is retained even after your VAIO computer is turned off and restarted Related Topic Combinations and Functions with the Fn Key Notes on use Copyright 2013 Sony Corporation User Guide How to Use 321 ...

Page 322: ...ktop 2 Select the current screen resolution next to Resolution and move the slider to change the screen resolution Note You may not be able to play high resolution videos depending on the amount of video memory on your VAIO computer In such a case lower the screen resolution Do not change the display resolution while using video image apps or playing DVDs as it may cause unsuccessful playback disp...

Page 323: ...y not work properly if you turn on your VAIO computer while touching the screen or if the computer is affected by electromagnetic waves during the start up process In such a case restart the computer The touch screen may not work for several seconds after your VAIO computer returns to Normal mode from Sleep mode In such a case wait for a while before using the touch screen Keep the touch screen cl...

Page 324: ...Panel and select Appearance and Personalization and Make text and other items larger or smaller See Opening Control Panel to open Control Panel 2 Select the desired settings from the options on the screen and Apply 3 If a message appears and recommends signing out select Sign out now 4 Sign in again The text font size for Windows changes Notes on use Copyright 2013 Sony Corporation User Guide How ...

Page 325: ...red file icon slide to another folder window or app icon and then lift your finger off the screen You can move or copy a file with this motion Advanced operations You can make a simple motion gesture with your fingers on the touch screen to operate your VAIO computer The response to a gesture varies depending on the apps To right click touch and hold Touch and hold the desired point on the touch s...

Page 326: ...to rotate an image such as a photo You cannot rotate images depending on the apps you are using To select by swiping Slide your finger in short distance in the direction that the screen does not scroll You can select an item such as an app tile or a picture Notes on use Copyright 2013 Sony Corporation 326 ...

Page 327: ...ee Starting Apps to start VAIO Control Center 2 Enable the Automatic Sound Field Adjustment setting Note This function works only when ClearAudio is enabled Sound interruptions may occur during the optimization process after you change the angle of your VAIO computer Related Topic Adjusting the Speakers Volume Adjusting the Volume in Windows Playing Optimized Sound for Your VAIO Computer Using Cle...

Page 328: ...djust system volume under Sound 3 Move the slider under Device or Applications up and down to your desired volume level When the volume is turned off select Deactivate muting to turn on the volume When the volume is low turn the volume up with the slider Related Topic Adjusting the Speakers Volume Adjusting the Microphone Volume Connecting External Speakers Headphones Headset Notes on use Copyrigh...

Page 329: ...e microphone icon 5 Select the Levels tab in the Microphone Properties window 6 Move the slider under Microphone right and left to your desired volume level If the microphone volume is still not loud enough even at the maximum volume level move the slider under Microphone Boost right and left to adjust the volume level 7 Select OK Related Topic Adjusting the Speakers Volume Adjusting the Volume in...

Page 330: ...tons Parts and Controls on the Front on your VAIO computer to adjust the volume You can press one of the VOL Volume buttons to turn on the volume when the volume is turned off To turn off the volume using the muting button on the keyboard Press the muting button Parts and Controls of the Keyboard on the keyboard to turn off the volume of the speakers and headphones Press the button again to turn o...

Page 331: ...art VAIO Control Center and select Sound Quality See Starting Apps to start VAIO Control Center 2 Select the audio mode in Sound Effects The optimized sound is reproduced when you select ClearAudio that matches your audio source Hint You can also adjust the sound effects to suit your preferences in Details under Sound Effects Related Topic Adjusting the Speakers Volume Adjusting the Volume in Wind...

Page 332: ...camera and communication apps To change the built in camera angle adjust the angle of your VAIO computer See Adjusting the Angle of Your VAIO Computer for more information The built in camera indicator light is on while the built in camera is in use Front Back User Guide How to Use Built in camera 1 Built in camera indicator 2 332 ...

Page 333: ...r vary depending on the computer s configurations Some apps may not support all the resolution settings of the built in camera Related Topic Notes on the Built in Camera Notes on use Copyright 2013 Sony Corporation Built in dual microphones 1 333 ...

Page 334: ...ange PC settings in the lower right corner 3 Select Accounts and Sign in options in the left pane of the PC settings screen 4 Select Add or Change under Password 5 Follow the on screen instructions to enter your password Note Do not forget your password Write down the password and keep it in a secure place Hint You can enter a hint in order to recall your password if you forget it You can also cre...

Page 335: ...rt BIOS setup Enter a password if it has already been set The BIOS setup screen appears 3 Press the or key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 4 Enter the password and press the Enter key To change the password enter the current password and a new password The password can be set up to 32 alphanu...

Page 336: ...ged Related Topic Removing the Power on Password Creating Changing Removing Your Windows Password What should I do if I forget the power on password to start my VAIO computer Notes on use Copyright 2013 Sony Corporation 336 ...

Page 337: ...p screen appears 3 Press the or key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 4 Leave the Enter New Password and Confirm New Password fields blank and press the Enter key 5 Press the or key to select the Exit tab select Exit Setup and then press the Enter key At the confirmation prompt press the Enter ...

Page 338: ... option screen appears It takes some time before the Choose an option screen appears so wait for a while 3 Select Troubleshoot and VAIO recovery solutions Follow the on screen instructions until the VAIO Care Rescue Mode VAIO recovery solutions screen appears 4 Select Start recovery wizard 5 Follow the on screen instructions Hint If the display language selection window appears select your desired...

Page 339: ...shoot and Refresh your PC Most user data saved on your built in storage device some Windows settings and all apps downloaded from Windows Store will be retained even after you refresh your VAIO computer However some app settings or files in the specific folders may not be retained Confirm the following list for details of which settings are retained and which data is erased after you refresh the c...

Page 340: ...ined in the same location after you refresh your VAIO computer Refer to the help file included with the app you are using for instructions Hint The apps installed at the time of delivery and installed from Windows Store are retained whereas all Desktop apps that you installed after the purchase will be erased Related Topic About Recovery Recovering from the Recovery Area Recovering from Recovery M...

Page 341: ...d to the computer See Connecting an External Drive for more information on how to connect the external optical disc drive If an AC adapter or a power cable is supplied plug it into a power source 1 Create Recovery Media if you have not yet created it See Creating Recovery Media for more information on how to create Recovery Media 2 Insert the Recovery Media into the optical disc drive or connect a...

Page 342: ...or connect a USB flash drive to the USB port on your VAIO computer while the computer is in Normal mode 2 Turn off your VAIO computer 3 Press the ASSIST button to display the VAIO Care Rescue Mode screen and select Start from media USB device optical disc Follow the on screen instructions until the VAIO Care Rescue Mode VAIO recovery solutions screen appears 4 Select Start recovery wizard 5 Follow...

Page 343: ...recovery area follow these steps 1 Open the Apps screen See Opening the App List to open the Apps screen 2 Select This PC 3 Select Computer on the menu bar and Manage 4 Select Disk Management under Storage in the left pane The volume of the recovery area and the total volume of the C drive are displayed in the Disk 0 row in the center pane Notes on use Copyright 2013 Sony Corporation User Guide Ho...

Page 344: ...problems which cannot be solved through troubleshooting If you have formatted the C drive by mistake Which apps should I use to recover or refresh my VAIO computer or create Recovery Media Use the following apps VAIO Care Creating Recovery Media Checking your computer hardware VAIO Care Rescue Mode VAIO recovery solutions Recovering your VAIO computer Rescuing backing up your data Erasing all the ...

Page 345: ...ndition If Windows does not start and you have deleted the recovery area you will need the Recovery Media to perform recovery Create the Recovery Media immediately after the computer is ready for use Related Topic Creating Recovery Media Refreshing Your VAIO Computer Refresh function supported models Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery Notes on use Co...

Page 346: ...ard be sure to create Recovery Media using the USB flash drive that is not compliant with the USB 3 0 standard 1 Connect your VAIO computer to the Internet and download and install the latest updates using VAIO Update 2 If you create Recovery Media optical discs on the model without a built in optical disc drive connect an external optical disc drive not supplied to your VAIO computer See Connecti...

Page 347: ... You have modified the recovery area with apps designed for data modification You have installed an operating system different from the preinstalled operating system on the computer You have formatted your built in storage device without using VAIO Care Rescue Mode VAIO recovery solutions Do not touch or allow the surface of the discs to become dirty Fingerprints or dust on the surface may cause r...

Page 348: ...ocess until the process is complete If you have forgotten the password and cannot start the recovery process contact an authorized Sony service support center to reset it A reset fee will be charged Notes on apps Recovering your VAIO computer can restore only the preinstalled apps The app s that has been installed on your own or the data you have created since purchase cannot be restored In additi...

Page 349: ...e Choose an option screen appears so wait for a while 3 Select Troubleshoot Advanced options and System Restore Follow the on screen instructions until the System Restore window appears 4 Select Next 5 Select a restore point and Next The confirmation window of the selected restore point appears 6 Select Finish to confirm the restore point Your VAIO computer restarts after system files are restored...

Page 350: ...d It is strongly recommended that you back up your data regularly If you can start Windows back up and restore your data with the Windows feature To use the feature open Control Panel and select System and Security and File History Related Topic About Types of Backup Backing Up Your Data when You cannot Start Windows Restoring Your Data with VAIO Data Restore Tool Creating a Restore Point Restorin...

Page 351: ... image refer to Windows Help and Support Opening Windows Help and Support Note We will not restore or compensate for any lost or damaged data under any circumstances including failure of your VAIO computer Create Recovery Media soon after purchasing your VAIO computer In the event that you cannot make a backup copy of your data with the Windows feature due to computer malfunctions you can use the ...

Page 352: ...you install a driver However we recommend that you create a new restore point manually before installing any apps or drivers on your VAIO computer Refer to Windows Help and Support Opening Windows Help and Support for information on creating a restore point Related Topic Restoring Your Data with VAIO Data Restore Tool Restoring System Files Using the Restore Point when You cannot Start Windows Not...

Page 353: ...mended that you select an external hard disk drive as a location to save rescued files if you select Custom rescue Notes on using VAIO Care Rescue Mode VAIO recovery solutions Handle rescued files with care to protect from unauthorized access Disable the Windows hard disk drive encryption feature before using VAIO Care Rescue Mode VAIO recovery solutions to back up and restore your data However re...

Page 354: ...process the process will be stopped and the computer will restart There is no way to resume the process Rescued files may be divided into two or more files and saved in a specified location or renamed depending on the location you select Use VAIO Data Restore Tool to restore the rescued files See Restoring Your Data with VAIO Data Restore Tool for more information If an external hard disk drive or...

Page 355: ...n screen instructions Note To restore copyright protected data such as music files organized by digital media playback apps use a backup tool specified by the app you used to import such data Sony does not guarantee the playback compatibility of data which is not restored with the specified backup tool Hint If you are signed in to your VAIO computer as a standard user you may be prompted to enter ...

Page 356: ...les Your VAIO computer has only one partition C drive as the factory default setting If you want to store data in another partition such as D drive change the partition size and create a new partition For more information on how to create partitions see Creating Partitions Hint Some models may have D drive as the factory default setting Related Topic Creating Partitions Removing Recovery Content t...

Page 357: ...Control Panel to open Control Panel If the User Account Control window appears select Yes 2 Right click the C drive and select Shrink Volume 3 Enter the size of the partition to be created in Enter the amount of space to shrink in MB and select Shrink 4 Right click Unallocated and select New Simple Volume 5 Follow the on screen instructions Hint If you are signed in to your VAIO computer as a stan...

Page 358: ...ck is running out of power Normal mode If your VAIO computer is equipped with the power indicator it blinks along with the charge indicator Blinks fast in orange A battery error has occurred due to a failed battery pack an unlocked battery pack Removable battery pack supplied models etc Related Topic Charging the Battery Pack Checking the Battery Charge Capacity Extending the Battery Life Notes on...

Page 359: ...attery Power Low Note With Low Battery Hibernation disabled Your working data will be lost if your VAIO computer is turned off because for example the battery pack runs out of power or the computer is disconnected from an AC power source To avoid data loss be sure to save the data before the computer enters Sleep mode If your VAIO computer is equipped with the power indicator it blinks slowly in o...

Page 360: ...ep mode 1 Start VAIO Control Center and select Power and Battery See Starting Apps to start VAIO Control Center 2 Select Details in Intel Smart Connect Technology 3 Select Open settings screen in Basic settings The Intel Smart Connect Technology settings screen appears 4 Enable disable the setting in Keep Data Fresh Hint If apps are running when your VAIO computer enters Sleep mode you can obtain ...

Page 361: ...ain the latest updates on email Social Networking Services SNSs etc even if the computer is in Sleep mode See Changing the Intel Smart Connect Technology Sleep Mode Settings for more information on Intel Smart Connect Technology Related Topic Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Using Sleep Mode Notes on Sleep Mode Changing the Intel Smart Connect Technology Sleep ...

Page 362: ...e information on battery charge status and capacity decrease 1 Start VAIO Control Center and select Power and Battery See Starting Apps to start VAIO Control Center 2 Select Details in Battery or Battery Care Function Detailed battery pack information such as charging capacity is displayed Hint Enable the battery care function to maximize the battery lifespan With this function you can reduce batt...

Page 363: ...ging to limit the charging capacity to 80 or 50 of the total Overnight Charging If you tend to use your VAIO computer outdoors it is recommended that you select Overnight Charging and set a time period for battery charging to the period in which you do not intend to use the computer such as nighttime to limit the charging capacity With Overnight Charging the battery pack charges to 100 when the ti...

Page 364: ...urn off the computer Resuming the computer from Sleep mode is faster than from booting up the computer See Using Sleep Mode for more information Decrease the LCD brightness of the computer screen See Changing the LCD Brightness for more information Turn down the volume of the speakers and headphones See Adjusting the Speakers Volume for more information Disconnect peripheral devices that are not i...

Page 365: ... body are in contact with the touch screen The surface of the touch screen may get hot This is normal and does not indicate a malfunction Even though the surface of the touch screen is tempered glass it could still become damaged Treat it with adequate care If it breaks small granular shards may scatter and cause injury Do not drop the touch screen or subject it to a strong impact Do not scratch t...

Page 366: ...ock indicator light is on To check if the keyboard is in the Num Lock Scroll Lock state 1 Check if the Num lock icon or Scroll lock icon in the notification area is green Hint To make the Num lock icon and Scroll lock icon always visible in the notification area of the desktop select in the notification area select Customize and then change the behavior of the icons to Show icon and notifications ...

Page 367: ...mputer screen See Changing the LCD Brightness for more information To decrease lighting intensity press the Fn F5 keys To increase lighting intensity press the Fn F6 keys Fn 1 Starts VAIO Clip See Clipping an Image Displayed on the Computer Screen VAIO Clip for more information Fn Scr Lk Scroll Lock Works differently depending on the apps you use Refer to the help file included with the app for mo...

Page 368: ...uipped models You can operate the on screen Touch Keyboard with touch screen operations for text entry 1 Open the desktop and select the Touch Keyboard icon in the desktop notification area See Opening the Desktop to open the desktop Notes on use Copyright 2013 Sony Corporation User Guide How to Use 368 ...

Page 369: ...ks when the battery is running out of power The indicator is only a guide and may not show the remaining battery power accurately depending on the AA battery Hint If you intend not to use the keyboard for a long time slide the power switch to OFF to extend battery life Related Topic Parts and Controls of the Keyboard Replacing the AA Battery of the Keyboard Notes on use Copyright 2013 Sony Corpora...

Page 370: ...n camera regardless of your VAIO computer s power state as it may cause the camera to malfunction Care and cleaning of the built in camera If the area on and around the built in camera is soiled gently wipe it with a soft cloth such as a lens cleaning cloth Do not rub the area too hard as it can be easily scratched Related Topic Using the Built in Camera Notes on use Copyright 2013 Sony Corporatio...

Page 371: ...rtion You can also import the images saved on your VAIO computer or the clipboard and compensate for the distortion in the images 1 Start VAIO Scan See Starting Apps to start VAIO Scan Hint With the Share charm you can import the scanned content to VAIO Paper or VAIO Tabletop Related Topic Starting the Note Taking App VAIO Paper Notes on use Copyright 2013 Sony Corporation User Guide How to Use 37...

Page 372: ...d You use an SD memory card at a place where static electricity or electrical noise may disturb the card When carrying an SD memory card be sure to put it in its case to avoid static electricity Before using an SD memory card with a device other than a computer such as a digital camera or a portable audio format initialize the SD memory card using the device Some devices may not support the file f...

Page 373: ...tinuous access to the memory cards In such a case wait for a while before removing the memory card until it cools down Related Topic Inserting SD Memory Cards Removing SD Memory Cards Notes on use Copyright 2013 Sony Corporation 373 ...

Page 374: ...products such as digital cameras and other devices Because it is removable it can be used for external data storage For the latest information about Memory Stick visit http www sony net memorycard Related Topic Compatible Memory Stick Inserting Memory Stick Removing Memory Stick Formatting Memory Stick Notes on Using Memory Stick Notes on use Copyright 2013 Sony Corporation User Guide How to Use 3...

Page 375: ...2 Carefully slide Memory Stick into the slot until it clicks into place See Inserting Memory Stick for more information 3 Open This PC To open This PC see Starting Apps 4 Right click the Memory Stick icon and select Format 5 Select Restore device defaults The size of the allocation unit and file system will change to default settings Do not select NTFS from the File system drop down list as it may...

Page 377: ...Memory Stick while data is being read from or written to Memory Stick If you do you may lose data Large volumes of data may take time to load so be sure to remove Memory Stick after the loading is complete Be sure to remove Memory Stick gently or it may pop out unexpectedly Hint The Memory Stick slot on your computer also works as an SD memory card slot Related Topic About Memory Stick Compatible ...

Page 378: ... backup copy of important data Stored data may be lost or corrupted if You remove Memory Stick or turn off your VAIO computer while data is being read from or written to Memory Stick You use Memory Stick at a place where static electricity or electrical noise may disturb the card When carrying Memory Stick be sure to put it in its case to avoid static electricity Before using Memory Stick with a d...

Page 379: ...e sure to insert it into an M2 Duo adaptor If you insert the media directly into the Memory Stick Duo slot without the adaptor you may not be able to remove it from the slot Keep Memory Stick Micro and M2 Duo adaptors away from children They are harmful if swallowed Related Topic About Memory Stick Compatible Memory Stick Inserting Memory Stick Removing Memory Stick Formatting Memory Stick Notes o...

Page 380: ...tarting Apps 3 Right click the SD memory card icon and select Eject 4 Push in the SD memory card toward your VAIO computer and release 5 Pull the SD memory card out of the slot Hint The SD slot on your computer also works as a Memory Stick slot Related Topic Inserting SD Memory Cards Notes on Using SD Memory Cards Notes on use Copyright 2013 Sony Corporation User Guide How to Use 380 ...

Page 381: ...emory card icon will appear in the This PC window after you insert the card into the slot Note Be careful not to insert an SD memory card in the wrong orientation If you force it into the slot upside down the slot may be damaged Refer to the manual that came with the SD memory card for more information The SD memory card icon will not appear in the This PC window until you insert the card into the...

Page 382: ...ou insert the media directly into the Memory Stick Duo slot without the adaptor you may not be able to remove it from the slot Your VAIO computer has been tested and found compatible with any Sony branded Memory Stick of up to 32 GB available as of January 2013 However Memory Stick compatibility is not guaranteed in all cases Except for personal use it is against copyright law to use any audio and...

Page 384: ... verify you are inserting it in the proper direction Be sure to hold Memory Stick with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging your VAIO computer or the media do not force Memory Stick into the slot if you cannot insert it smoothly The Memory Stick icon will not appear in the This PC window until you insert Memory Stick into the slot Hint To ope...

Page 385: ...e when the remaining power of the AA battery is low The status light is only a guide and may not show the remaining battery power accurately depending on the AA battery Hint If you do not intend to use the mouse for a long time set the power switch to OFF to extend battery life Related Topic Parts and Controls of the Mouse Replacing the AA Battery of the Mouse Notes on use Copyright 2013 Sony Corp...

Page 386: ...NFC One touch functions supported device the touch screen may respond to the touch This does not indicate a malfunction Related Topic About NFC NFC supported models About One touch functions NFC supported models Using NFC One touch functions NFC supported models Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models Stop...

Page 387: ... models Using NFC One touch functions NFC supported models Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models Stopping the One touch listening Connection One touch listening NFC supported models Disabling NFC One touch functions NFC supported models Notes on NFC One touch functions NFC supported models Notes on use C...

Page 388: ... About NFC NFC supported models Using NFC One touch functions NFC supported models Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models Stopping the One touch listening Connection One touch listening NFC supported models Disabling NFC One touch functions NFC supported models Notes on NFC One touch functions NFC support...

Page 389: ... the NFC setting under Wireless devices to On When Airplane mode is Off the wireless function setting is enabled Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode Related Topic About NFC NFC supported models About One touch functions NFC supported models Using NFC One touch functions NFC supported models Playing Music by Touching an NFC One to...

Page 390: ...e ensure that the touch mark on each device faces each other A message will appear the moment the device is recognized Follow the on screen instructions Hint Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode You may need to change the device settings depending on the NFC One touch functions supported device you use For detailed information ref...

Page 392: ...usic Note Depending on your network environment and device it may take about a minute to establish a connection The procedure may vary depending on your device Hint The connected device is displayed on the device list after the connection is established To display the device list open the charms and select the Settings charm Change PC settings in the lower right corner PC and devices and Bluetooth...

Page 394: ...anual that came with the device for information on how to stop the connection Related Topic About NFC NFC supported models About One touch functions NFC supported models Using NFC One touch functions NFC supported models Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models Disabling NFC One touch functions NFC supporte...

Page 395: ...he Fn key and press the 1 key Hint Alternatively press the clip button on the keyboard to start VAIO Clip When you start VAIO Clip from the app list or the tile on the Start screen the list of the clipped images is displayed You can select your preferred image from the list of the images and edit the image To start VAIO Clip from the app list see Opening the App List Related Topic Starting the Not...

Page 396: ...books With VAIO Paper you can take notes easily on your VAIO computer and share the notes with others 1 Start VAIO Paper See Starting Apps to start VAIO Paper Related Topic Clipping an Image Displayed on the Computer Screen VAIO Clip Scanning Content VAIO Scan Notes on use Copyright 2013 Sony Corporation User Guide How to Use 396 ...

Page 397: ...nner or commercially available cleaners as these may cause damage to the surface or coating of your VAIO computer Use a blower to blow off debris and dust underneath the keys keycaps Do not remove any keycap from the keyboard Do not use a vacuum cleaner as it may cause a malfunction Note Do not rub your VAIO computer when cleaning the computer as it can be easily scratched When cleaning your LCD s...

Page 398: ...ng your VAIO computer To avoid damaging your built in storage device Do not subject your VAIO computer to sudden movements Keep your VAIO computer away from magnets Do not place your VAIO computer in a location subject to mechanical vibration or in an unstable position Do not turn off the power or restart your VAIO computer while reading or writing data to the storage device Do not use your VAIO c...

Page 399: ...rogram that promotes energy saving through the use of energy efficient computers and office equipment The program supports the development and dissemination of products with functions that effectively reduce energy consumption to contribute to cost savings and reduction of environmental burdens For detailed information on the ENERGY STAR Program visit the following websites http www energystar gov...

Page 400: ...ct contains software owned by Sony and licensed by third parties Use of such software is subject to the terms and conditions of license agreements enclosed with this product Related Topic About This Manual Notes on use Copyright 2013 Sony Corporation User Guide How to Use 400 ...

Page 401: ... respective owners Power2Go is trademark of CyberLink Inc PowerDVD is trademark of CyberLink Inc NVIDIA and 3D Vision are registered trademarks and or trademarks of NVIDIA Corporation in the United States and other countries ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft Inc ArcSoft WebCam Companion is a trademark of ArcSoft Inc AMD the AMD Arrow logo ATI and combinations thereo...

Page 402: ... NFC Forum Inc in the United States and in other countries Wi Fi is a trademark or registered trademark of Wi Fi Alliance All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Features and specifications are subject to change without notice All other trademarks are trademarks of their respective owners Not all the so...

Page 403: ...ernal devices or apps in use If your VAIO computer or the AC adapter becomes extraordinarily hot turn off the computer unplug the AC adapter remove the battery pack if it is removable and then contact an authorized Sony service support center Power source Do not place heavy objects on the power cord or this could cause a fire To disconnect the power cord pull it out by holding the plug Never pull ...

Page 404: ...al Sony dealer directly 1 See other sections in this on screen manual 2 Start VAIO Care Desktop and perform necessary operations See Starting Apps to start VAIO Care Desktop 3 Visit the VAIO online support website and find necessary information Related Topic Keeping Your VAIO Computer in Optimum Condition VAIO Care About This Manual About Online Support Website Notes on use Copyright 2013 Sony Cor...

Page 405: ...y turn off When the battery pack is running out of power your VAIO computer automatically enters Hibernate mode and eventually turns off Connect the AC adapter to the computer or charge the battery pack Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 405 ...

Page 406: ...s after the first message follow the on screen instructions The BIOS boot options may have been incorrectly configured Press the ASSIST button while your VAIO computer is off to display the VAIO Care Rescue Mode screen select Start BIOS setup and change the Boot Mode setting then restart the computer Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 406 ...

Page 407: ...l devices do not support the feature to force the computer to shut down If the computer screen freezes press the Ctrl Alt Delete keys select Shut down in the lower right corner of the computer screen and then select Shut down If your VAIO computer freezes with a message indicating the settings are being saved or the computer is shutting down displayed follow these procedures in order Press the Ent...

Page 408: ...ecome corrupted Disconnect all peripheral devices such as a printer or a USB device and your VAIO computer from the network if any Press and hold down the Power button for more than 4 or 10 seconds and make sure the power indicator light is off Then turn on your VAIO computer again If the problem persists reset the battery pack Press and hold down the Power button for more than 4 or 10 seconds and...

Page 409: ...mputer may not recognize the battery pack In this case push and hold the battery off button for three to five seconds with a thin straight object such as a paper clip If the problem persists contact an authorized Sony service support center and replace the battery pack with a new one specified by Sony Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 409 ...

Page 410: ...econds with a thin straight object such as a paper clip Wait about five minutes and then put all cables and devices back in place and turn on the computer again Before using your VAIO computer for the first time you need to connect the computer to a power source with the AC adapter Check that you are using the supplied Sony AC adapter For your safety use only the genuine Sony AC adapter which is s...

Page 411: ...my VAIO computer does not return to Normal mode with keyboard or mouse operations during Sleep mode To restore your VAIO computer from Sleep mode to Normal mode press the Power button Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 411 ...

Page 412: ...reen appears when I turn on my VAIO computer You may have accidently pressed the ASSIST button rather than the Power button Close the VAIO Care Rescue Mode screen and locate the Power button on your VAIO computer Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 412 ...

Page 413: ...due to the Intel Smart Connect Technology setting and does not indicate a malfunction You can disable the setting in Intel Smart Connect Technology See Changing the Intel Smart Connect Technology Sleep Mode Settings for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 413 ...

Page 414: ... in the Power Options window Select Change settings that are currently unavailable the Hibernate check box and Save changes To open the Power Options window see Selecting a Power Plan Your VAIO computer may not enter Hibernate mode if you execute a task before the computer completely enters Hibernate mode Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 414 ...

Page 415: ...computer is running on battery power While your VAIO computer is running on battery power the CPU clock frequency is reduced for power conserving purposes which causes the computer to run slowly This is normal and does not indicate a malfunction Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 415 ...

Page 416: ...nter and check the settings in the Power and Battery window To start VAIO Control Center see Starting Apps If ambient temperature is outside the specified range or the power consumption of your VAIO computer is high when you charge the battery pack the charge current may be reduced Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 416 ...

Page 417: ...if my battery pack does not work properly Start VAIO Care to check the status of your battery pack See Keeping Your VAIO Computer in Optimum Condition VAIO Care for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 417 ...

Page 418: ...or more information If you have selected to use an external display using the Windows and P keys and the external display is disconnected from your VAIO computer the computer screen may be unable to display the video In such a case stop video playback press and hold down the Windows key and press the P key several times to select the computer screen as the display output and then press the Enter k...

Page 419: ...ize of the Screen Image for more information If data access to a memory card is in progress wait until the data access ends and then start playback again If you are playing a video stored on the memory card copy it to the built in storage device and then play the copied video If the CPU and cooling fan settings are configurable with VAIO Control Center changing the settings may improve the perform...

Page 420: ...HDMI Input Port for more information Make sure you are using an HDCP compliant display The copyright protected content is not displayed on a non HDCP compliant display Change the screen resolution of the connected TV or external display Images may appear on the screen See Changing the Resolution Size of the Screen Image for more information Notes on use Copyright 2013 Sony Corporation User Guide T...

Page 421: ...e LCD brightness of your VAIO computer See Changing the LCD Brightness for more information To adjust the LCD brightness of the connected external display such as a computer display or a TV use the brightness control on the external display Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 421 ...

Page 422: ...n Check the font size settings in Windows Due to the font size settings some items for example an app menu may not be displayed correctly depending on the apps you are using In such a case move the slider to adjust the settings Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 422 ...

Page 423: ...ternal display or TV screen Press and hold down the Windows key and press the P key several times to select your desired display output and then press the Enter key See Selecting Display Modes for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 423 ...

Page 424: ...gh definition videos requires substantial hardware resources such as CPU GPU or system memory performance on your VAIO computer During the video playback some operations and or functions may become unavailable and sound interruptions dropped frames and playback failure may occur depending on the configuration of the computer Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 4...

Page 425: ...esired display output and then press the Enter key See Selecting Display Modes for more information If you wait for a while and the computer screen remains blank follow the procedures below Press and hold down the Power button for more than 4 or 10 seconds If your VAIO computer is equipped with the power indicator check that it is off and then turn on the computer If the problem persists press and...

Page 426: ...ting another You may not be able to use another camera app that uses the built in camera while using the gesture function The viewfinder may show some noise for example horizontal streaks when you are viewing a rapid moving object This is normal and does not indicate a malfunction If the problem persists restart your VAIO computer Notes on use Copyright 2013 Sony Corporation User Guide Troubleshoo...

Page 427: ...cluded with the app for more information There may be more app running than your VAIO computer can handle Exit the apps that you are not currently using This problem may occur while your VAIO computer is running on the power saving plan which reduces the CPU performance See Selecting a Power Plan to check the current power plan Notes on use Copyright 2013 Sony Corporation User Guide Troubleshootin...

Page 428: ... mismatch between the lighting output frequency and the shutter speed To reduce flicker noise change the direction of your VAIO computer so that you can adjust the direction of the built in camera Some apps offer adjustable parameters such as brightness or power frequencies to eliminate flicker noise Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 428 ...

Page 429: ... power saving function is enabled and the computer screen switches To avoid this right click on the desktop and select Graphics Properties to display the Intel graphics control panel and then disable Display Power Saving Technology under Power If you select On battery the setting screen may appear Note that the battery life becomes short if you disable this setting Notes on use Copyright 2013 Sony...

Page 430: ...orrectly Try these suggestions Move your VAIO computer away from a fluorescent light or a motor that emits electromagnetic waves Connect the AC adapter directly to an AC outlet or use other outlets if you are using a power strip Remove any USB device or cable connected to your VAIO computer if any If your AC adapter has a 3 pin plug make sure it is properly grounded Notes on use Copyright 2013 Son...

Page 431: ...e volume is minimized turn up the volume When connecting external speakers or headphones check the following Make sure external speakers or headphones are properly connected to your VAIO computer See Connecting External Speakers Headphones Headset for more information If external speakers require external power make sure the speakers are securely connected to an AC outlet Make sure external speake...

Page 432: ...k mark on your desired microphone icon on the Recording tab If not select the icon and Set Default If the icon is not displayed make sure the microphone is properly connected to your VAIO computer An external microphone with a 3 pole mini plug does not work with the headset compatible headphone jack The microphone of your headset may not work with your VAIO computer Use a Sony smartphone compatibl...

Page 433: ...my microphone Microphone feedback may occur when your microphone receives the sound from a sound output device such as speakers Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 433 ...

Page 434: ...or audio playback Sound interruptions may occur when the CPU load is high In this case reduce the CPU load by exiting all running apps other than a playback app or by disabling unnecessary audio effects applied to playback Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 434 ...

Page 435: ...ut port such as the HDMI output port To output sound from a digital audio device connected to the digital output port on your VAIO computer you need to change the sound output to the digital audio device See Changing the Sound Output Device for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 435 ...

Page 436: ...supplied with your VAIO computer has a power switch to save the AA battery power Insert new dry cell AA battery See Replacing the AA Battery of the Keyboard for more information If the battery indicator light of the keyboard is blinking the battery is getting low Replace it with a new one See Replacing the AA Battery of the Keyboard for more information Make sure the keyboard is properly connected...

Page 437: ...r on the keyboard is blinking If the keyboard or mouse is not used for about 10 seconds the connect indicator blinks The indicator will turn off if any keyboard operation is performed or after 10 minutes Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 437 ...

Page 438: ...in the desktop notification area is green or gray When the icon is grayed out the numeric keypad works as the directional arrow keys and the Home Page Up Page Down and End keys Press the Num Lk key to change the Num lock icon to green before entering numbers Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 438 ...

Page 439: ...row keys and the Home Page Up Page Down and End keys Press the Num Lk key to change the Num lock icon to green before entering numbers Check if the Caps Lock indicator light is on or off When the indicator light is on characters typed will appear in uppercase or lowercase if you also hold down the Shift key Press the Caps Lock key to turn the Caps Lock indicator light on or off See Parts and Contr...

Page 440: ...is labeled on the packaging box If you choose a different regional keyboard when you complete the Windows setup the key configuration will be mismatched To change the keyboard configuration refer to Windows Help and Support Opening Windows Help and Support Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 440 ...

Page 441: ... light may contain light reflections A dark portion in captured images may contain noise The area on and around the built in camera is soiled Clean the area See Notes on the Built in Camera for more information on how to clean the camera Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 441 ...

Page 442: ...he video input from the built in camera suspended momentarily The video input may be suspended momentarily if A shortcut key with the Fn key is used The CPU load increases Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 442 ...

Page 443: ...t know the SSID or security key for the access point You can find the key in the setting screen of your access point Refer to the manual that came with your access point for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 443 ...

Page 444: ... try again Change the channel setting of your access point By changing the channel interference on your wireless network may be reduced and data transfer speed may improve If access point channel interference occurs data transfer speed may be reduced If your access point interferes with other access points change the access point channel Refer to the manual that came with your access point for mor...

Page 445: ...C address of your VAIO computer in the setup screen of the access point Otherwise the computer cannot connect to the access point Open Command Prompt enter ipconfig all and then press the Enter key You can find the physical address MAC address in the Physical Address field under Wireless LAN adapter Wi Fi To open Command Prompt see Starting Apps Notes on use Copyright 2013 Sony Corporation User Gu...

Page 446: ...ccess point is in stealth mode For more information refer to the manual that came with your access point or consult your Wi Fi service provider Make sure your VAIO computer and access point are connected to one another See Starting Wi Fi R Wireless LAN Communications for more information Connection capability is affected by distance obstructions device configuration radio wave strength interferenc...

Page 447: ...r VAIO computer you need to configure the Wi Fi settings Check the Wi Fi settings of the computer See Starting Wi Fi R Wireless LAN Communications for more information If a connection utility app supplied with a third party Wi Fi product is installed uninstall it If a connection utility app is installed Windows may fail to configure the Wi Fi settings Be sure to take a note of your settings such a...

Page 448: ...iring before establishing connection with another device Perform the authentication process before connecting to such devices Make sure that your VAIO computer allows BLUETOOTH devices to find the computer Select arrow in the desktop notification area right click the BLUETOOTH icon and select Open Settings to open the settings window Select the Options tab and make sure that the Allow Bluetooth de...

Page 449: ...ronment that includes existence of walls and materials of such walls or apps in use In such a case move the computer away from obstructions or closer to the device Check that the BLUETOOTH function of the device you want to communicate with is on and the device is not in the power saving mode Check that the BLUETOOTH function of the device you want to communicate with is enabled Refer to the manua...

Page 450: ...icate is not the same version as the one employed on your VAIO computer the communication speed may become slower If your VAIO computer is compliant with BLUETOOTH high speed technology and the following two conditions are met high speed communications are available However some BLUETOOTH profiles do not support high speed communications The BLUETOOTH device with which you want to communicate supp...

Page 451: ... my VAIO computer as a user with a standard user account The BLUETOOTH function may not be available to a user with a standard user account on your VAIO computer Sign in to the computer as a user with administrative rights Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 451 ...

Page 452: ...use BLUETOOTH R devices when I switch users If you switch users without signing out from your system BLUETOOTH devices will not work Be sure to sign out before switching users Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 452 ...

Page 453: ...ction is enabled Open the charms and select the Settings charm Select Change PC settings in the lower right corner then select PC and devices and Bluetooth in the left pane Change the Bluetooth setting to On To open the charms see Opening the Charms Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 453 ...

Page 454: ...ect PC and devices and Bluetooth in the left pane Change the Bluetooth setting to On To open the charms see Opening the Charms Check the BLUETOOTH settings Open Control Panel and select Hardware and Sound and Devices and Printers Right click the computer icon and select Bluetooth settings and the Show the Bluetooth icon in the notification area check box To open Control Panel see Opening Control P...

Page 455: ...ter again Sign in using a user account that has system administrator privileges to reset your password If you forget all passwords for system administrator accounts you cannot reset any Windows passwords You need to perform system recovery See About Recovery for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 455 ...

Page 456: ...uter is equipped with the power indicator check that it is off Then restart the computer and enter the correct password The password is case sensitive so be sure to check letters for the current case before you enter the password If you forget the power on password you cannot start your VAIO computer See What should I do if I forget the power on password to start my VAIO computer for more informat...

Page 457: ...annot start your VAIO computer When you forget your user password Enter the machine password to reset the user password at the BIOS setup screen When you forget your machine password The password needs to be reset and a fee will be charged To reset the password contact an authorized Sony service support center Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 457 ...

Page 458: ...if I cannot charge the device connected to the USB port that supports USB charging Make sure that the USB Charging setting is enabled See Charging a USB Device for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 458 ...

Page 459: ... memory card Some types of memory cards are equipped with an erasure prevention switch to protect data from unintentional erasure or overwriting Make sure the erasure prevention switch is off Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 459 ...

Page 460: ...een and then select Restart to restart your computer If the problem persists press and hold down the Power button for more than 4 or 10 seconds to turn off the computer Performing this procedure may cause loss of unsaved data Avoid using any wireless devices that exchange radio signals on the 2 4 GHz band near your wireless mouse These devices may create radio interference causing the mouse to sto...

Page 461: ...use supplied with your VAIO computer has a power switch to save the AA battery power Insert a new dry cell AA battery See Replacing the AA Battery of the Mouse for more information When the status indicator of the mouse flashes orange the remaining battery power is low Replace the old AA battery with a new one See Replacing the AA Battery of the Mouse for more information Make sure the mouse is pr...

Page 462: ...ad for an optical mouse etc The mouse pointer may not move as intended on the following surfaces Light transmissive material glass etc Light reflecting material glossy vinyl mirror etc Consistent pattern surface such as a half tone print photograph in magazine or newspaper etc Stripe or other pattern with sharp contrast Gloss finish mouse pad or desk etc Notes on use Copyright 2013 Sony Corporatio...

Page 463: ...itch is ON Otherwise the mouse sensor will react and the battery charge will become low quickly If you do not intend to use the mouse for a while set the power switch of the mouse to OFF If you do not intend to use the mouse for an extended period of time remove its AA battery Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 463 ...

Page 464: ...on refer to the manual that came with your device Enable NFC One touch functions Open the charms and select the Settings charm Select Change PC settings in the lower right corner and select Network and Airplane mode in the left pane Turn off Airplane mode and change the NFC setting under Wireless devices to On To open the charms see Opening the Charms Do not bring metal objects other than devices ...

Page 465: ... the game if there are any patches or updates to download Make sure you have installed the latest video driver On some VAIO computer models the graphics memory is shared with the system The optimal graphics performance in such a case is not guaranteed Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 465 ...

Page 466: ...using VAIO Care To restore them start VAIO Care Keeping Your VAIO Computer in Optimum Condition VAIO Care and then select Advanced Tools Restore and recovery and Reinstall Applications and Drivers Refer to the help file included with VAIO Care for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 466 ...

Page 467: ... have used apps to modify the recovery area installed a different operating system from the preinstalled one or formatted the built in storage device without using VAIO Care Rescue Mode VAIO recovery solutions If the problem persists visit the VAIO online support website for further assistance Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 467 ...

Page 468: ... my VAIO computer system to its factory default settings There are two ways to recover your VAIO computer system Recovering from Recovery Media and Recovering from the Recovery Area Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 468 ...

Page 469: ...AIO Tap 21 SVT2122 How do I create Recovery Media You can create Recovery Media using VAIO Care See Creating Recovery Media for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 469 ...

Page 470: ...your VAIO computer from the recovery area restart the computer and recover the computer from the recovery area again or use Recovery Media If you cannot recover your VAIO computer using a USB optical drive or USB flash drive connect the drive to another USB port or to the USB port that is compliant with the USB 2 0 standard if any Then turn off the computer and try recovering it again See Recoveri...

Page 471: ...Update for more information Restart your VAIO computer And then try to create Recovery Media again If an AC adapter is supplied with an external optical disc drive plug the AC adapter into a power source Try other reliable media If the problem persists visit the VAIO online support website for further assistance Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 471 ...

Page 472: ... your VAIO computer from a system image backup if you have created the backup Refer to Windows Help and Support Opening Windows Help and Support for more information If the problem persists follow the instructions in Refreshing Your VAIO Computer Refresh function supported models to reinstall the operating system If the problem persists after you refresh your VAIO computer follow the instructions ...

Page 473: ...tify problems on your VAIO computer With the app you can check if the computer hardware a CPU a memory module and a built in storage device needs to be replaced To start VAIO Hardware Diagnostics select Tools and VAIO Hardware Diagnostics in VAIO Care Rescue Mode VAIO recovery solutions Follow the instructions in Recovering from the Recovery Area to recover your VAIO computer If you have not backe...

Page 474: ...d as online or ready Then make sure the printer settings are correctly configured as instructed in the manual that came with the printer Make sure your printer is set to Set as Default Printer Refer to Windows Help and Support Opening Windows Help and Support for more information Make sure your printer is connected to your network LAN If the printer is directly connected to the network LAN make su...

Page 475: ...to install a USB driver for the USB device before connecting the device Refer to the manual that came with the USB device for more information Try using another USB port on your VAIO computer The USB driver could be installed to the specific port you used the first time you connected the device USB hubs may prevent the USB device from working because of a power distribution failure We recommend yo...

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