Troubleshooting Guide
Problem:
No chime, or black screen appears.
Possible Solutions:
1)
Verify that the power cord is plugged into
the computer.
2)
Try unplugging the Encore/ZIF card and reseating
it in the ZIF Slot.
Problem:
Computer freezes at desktop or
at random.
Possible Solutions:
1)
Check to see that the Encore/ZIF card is level in
the ZIF socket and the heatsink is level on the
Encore/ZIF card.
2)
Rebuild the Desktop file (an invisible resource file
where the computer stores important system
information). Restart your computer and hold
down the Command-Option keys until the
Desktop rebuild dialog box appears; click ‘OK’.
Problem:
Residue on pins of the Encore/ZIF card
from foam pad.
Possible Solutions:
Use a can of compressed air to blow the residue off
the pins.
8-1
Chapter 8
