CIE-H14 User Manual Ver. 1.1
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http://www.ezTCP.com
9
Self-Test in Trouble
When users are in trouble with using CIE-H14, make sure of the following steps first.
9.1
Searching problem with ezManager
Confirming types of configuration utility
CIE-H14 can be configured by ezManager.
Cancelling the Firewall operation
In case of being blocked by firewalls of a personal computer or network block, you
must cancel all the firewalls before searching CIE-H14.
Most of vaccine programs have firewall functions so it can cause some trouble to
search CIE-H14. Close or pause these programs before searching the product.
Stable supply of the power
Check if the power is supplied continually. The red LED on CIE-H14 shows that the
power is switched on.
Connection with the network
Make sure that the network connection is fine including Ethernet cable. In this step,
we recommend that users connect CIE-H14 with PC directly or in the same network
hub.
Checking options of restriction
In case that restriction of access is activated, the communication with ezManager will
be unavailable. When users are in this situation, make CIE-H14 operate in ISP mode.
