Maintenance and care
7.3 Spare parts and repairs
Comfort Panels
184
Operating Instructions, 07/2017, A5E36770603-AB
Note
Unintentional responses
When cleaning the touch screen, an unintentional response in the controller can be triggered
by touching keys.
Always open the clean screen or switch off the HMI device before you clean the touch
screen while the system is running.
Cannot be operated when the clean screen is active
When the clean screen is active, operations on the HMI device are not possible.
Wait for the period of the clean screen to lapse. Then you can operate the system again with
the HMI device.
No clean screen with HMI devices with touch screen and function keys
The clean screen is not available for HMI devices with touch screen and function keys. In
this case, configure a screen without operating elements, for example.
7.3
Spare parts and repairs
Repairs
In case of repair, the device must be shipped to the Return Center in Erlangen. Only repair
by the Return Center in Erlangen is permitted.
Depending on the work necessary to repair the device, the Center may decide to give you a
credit. A credit is only granted when the sender ordered a new HMI device.
The address is:
Siemens AG
Digital Factory Retouren-Center
c/o Geis Service GmbH, Tor 1-4
Kraftwerkstraße 25a
91056 Erlangen
Germany
Spare parts
Spare parts and accessories for the HMI device can be found in section Accessories
(Page 22).
7.4
Recycling and disposal
The HMI devices described in these operating instructions can be recycled due to their low
levels of pollutants. Contact a certified disposal service company for environmentally sound
recycling and disposal of your old devices.
